Barceló Punta Cana

FACILITIES:

As a modern Spa, Metamorphosis combines the latest technology with ancient rituals based on the therapeutic properties of water to nourish, refresh and highlight your Spa experience.

• Detoxifying Sauna
• Relaxing Jacuzzi
• Hydrotherapy Bath
• Vichy Shower
• Turkish Bath

Note not all facilities are available in all locations Please inquire which facilities are included in the purchase of massages and body treatments.

SPA ETIQUETTE:

Relaxation is at the heart of the Spa experience. Knowing what is expected of guests and therapists alike is helpful for realizing an enjoyable stay with us. Following our spa recommendations will assure you a complete experience full of balance and harmony.

Spa Hours:

• Hours of operation are from 8:00AM to 8:00PM, from Monday thru Sunday

Arrival Time:

• By arriving at least 10 minutes prior to your appointment you will have more time to familiarize and benefit from your surroundings.

Late Arrivals:

• When arriving late is unavoidable, please call to notify the spa receptionist when possible. Arriving late will simply limit the time of your treatment, as we must complete your service in the allotted time to appropriately accommodate our next guest.

Cancellation Policy:

• We request that all guests using the Spa extend a courteous 24 hour cancellation notice to change or cancel any appointment. A 50% service charge will be applied to your room for no shows.

Minimum Age for Treatments:

• Guests must be 18 years or older to experience a spa treatment. Minors may receive most services when accompanied with his/her tutor. Salon services are available for all ages.

Clothing :

• Being comfortable is a very important detail to enjoy your spa experience. Most body treatments are enjoyed without clothing; during all treatments the body is fully draped only exposing the area being worked on. Robes and slippers are provided before and after treatments. Bathing suits are required for sauna, Jacuzzi and hydrotherapy services.

Valuables:

• Please leave valuable items including jewelry in the safe in your guestroom. We are not responsible for loss of personal items during your stay.

Tranquility:

• To respect an ambiance of tranquility we ask you to turn off all cell phones, pagers, radios or any electronic devices. To preserve the silence and harmony of the spa we ask that you maintain a low noise level.

Cigarettes and Alcoholic Drinks:

• Health and balance are key stones for the Spa experience we ask that guests restrain from smoking or drinking alcohol in the spa areas.

Gratuities:

• It is a common practice to tip the person who has performed to the satisfaction of the customer. Gratuities are not included in the menu price; we suggest 10% to 15% of the service cost, as an elegant personalized way to express thanks for a job well done.

Special Conditions:

• Please notify the Spa before booking your treatments if you have high blood pressure, allergies or any other physical ailments or disabilities. Please let staff know if you are or may be pregnant, this may restrict some of the services available. In some cases doctor certification may be required in order to receive a service.

Comfort:

• If you have any concerns or questions, please let us know. If at any time during your service you experience discomfort please alert your therapist immediately.

Payment:

• Please note that for convenience all menu prices are listed in US dollars. For payment, we accept all major credit cards, traveler’s checks, local currency, US Dollars or Euros. Prices are subject to change without notice.