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Barceló Hotel Entrance  Aran Mantegna
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Map and location

Via Andrea Mantegna, 130   00147 Roma ,   Italia  


Places of Interest

17 km Ciampino Airport

4 km Colosseum

8 km EUROMA2 Shopping Centre

Premios y Reconocimientos

Premios y reconocimientos

آراء النزلاء

لا يوجود أفضل من خبرة المسافر

Barceló Aran Mantegna

4.0/5 Round Indicators
| 2198 تعليقات النزلاء

التقييم الإجمالي

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تقييم مُفصل

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الجودة مقابل السعر

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الموقع

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الراحة

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الغرف

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النظافة

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الخدمة


Comments

ممتاز

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633

جيد جدًا

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911

مُرضي

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378

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سيئ جدًا¡

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التصفية حسب:

ترتيب حسب

    Round Indicators
    Trek30564227204 05/22/2019 زوجان

    “Very good service quality for reasonable price.”

    it was really good accommodation for reasonable price. Room was neat and regularly cleaned. One of shortcomings is that the conditioner was rather noisy, another is that there's only one towel horse for two towels in the bathroom. On the day of arrival at 5 p.m. both restaurants were closed. We could eat in the bar only.
    Round Indicators
    Ron C 05/21/2019 العائلة

    “Trip to Rome”

    This was a trip of a lifetime! Staying at Barcelo Aran Montegna on our first visit to Rome was a wonderful experience and we can't wait to return. We will definitely come back and stay there on our next visit.

    استجاب BarceloManagement, Guest Relations Manager في بارسيول أران مانتيجنا, لهذا التعليق
     Dear Customer, we always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Aran Mantegna hotel with us and Tripadvisor readers. Hope to have you back again in our hotel as soon as possible for your next trip in the eternal city. Regards, Annamaria Servi

    Round Indicators
    Guide40031547666 05/16/2019 زوجان

    “I wouldn’t recommend...”

    My husband and I stayed here while on a trip with family. I want to be fair and say that the majority of the staff we encountered were friendly and kind. However, the first day we checked in my sister in law encountered some issues. I watched as she paid in euros the local fee that due for her stay. The next day she got a notification From her credit card company which showed that the hotel had charged the local state taxes to her credit card. My sister in law immediately looked at the receipt she received from the hotel which showed she paid the day before, the issue is that the receipt showed a credit card transaction was made not cash. With that she went downstairs to inquire further not meaning to offend, but clearly this was not correct and the charge made to her credit card should be fraudulent as she already paid the local tax in cash. The staff member she spoke with became hostile and was very upset. I don’t think my sister in law was meaning to offend, but it was pretty apparent something did not go right here. I hate to straight up accuse, but my belief is that the money must have been pocketed. Honestly, we probably would have left the hotel after the incident but we had a large group of family and friends staying at the hotel (for a wedding). In addition the hotel has been under penalty since the end of April (per our travel company-we have this in writing/via email) and the hotel would not refund us for our rooms. I honestly, never write reviews but I wouldn’t not recommend this hotel, nor would I stay here again. I felt very uncomfortable about the situation my sister in law encountered and per other reviews I’ve read, it doesn’t appear this is the first time this has happened to someone at this hotel.

    استجاب BarceloManagement, Guest Relations Manager في بارسيول أران مانتيجنا, لهذا التعليق
     Dear Customer, our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have space for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We have taken good note of your remarks related to the service you received upon check in and apologize for the exceptional bad treatment you expérienced upon your arrival, we will do our utmost to improve on this aspect of our services and extend our sincere apologies for any inconvenience caused to you and your loved ones. Regarding the touristic fee, we apologize for the misunderstanding and we ensure that nothing like that has never happened, for this reason we already spoke with the Department Manager who may concern to avoid any similar situation. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Best regards, Annamaria Servi Guest Experience Manager

    Round Indicators
    ghouthn فينسيا . 08/08/2016 العائلة

    “جيد كمبنى وحجم غرف”

    حجم الغرفوجيد ولكم معامله الموظفين تحتاج الى تدريب للتعامل مع الاجناس جميعها . لا يوجد مناديل في الغرف ابدا . تغيير المناشف والشراشف غير منتظم يجبالطلب يومي . الانتر نت ضعيف جدا والموقع بعيد من المواقع التاريخيه والوثول لها من الافضل بالتاكسي .

    استجاب BarceloManagement, General Manager في بارسيول أران مانتيجنا, لهذا التعليق
     Dear Mr. Ghouthn, Thank you very much for taking the time to give us your personal opinions about your stay at Barceló Aran Mantegna. We're so sorry about the inconvenience, we'll make sure this is not happening again. Otherwise we're glad of reading you had a good staying in our establishment. We appreciate your comments and we hope to see you again in our hotel in Rome. Yours sincerely, Juan Carlos Reina Genaral Manager Barceló Aran Mantegna | Barceló Aran Park | Barceló Aran Blu

    Round Indicators
    alnaqbia إمارة دبي, الإمارات العربية المتحدة. 05/27/2016 عطلة مع الأصدقاء

    “يستحق السكن فيه لمن لديه سيارة”

    يستحق وان عدت الى روما سيكون الخيار الاول لكن لاانصح لمن ليس لديه سياره والفندق نظيف ويعيبه مواقف السيارات غير مجانيه وليست لدي تجربه مع مطاعم الفندق والفندق في منطقه هادئه جدا ، تستغرق تقريب ١٠ دقائق الى الوصول الى الساحه

    استجاب BarceloManagement, General Manager في بارسيول أران مانتيجنا, لهذا التعليق
     عزيزي زائر نيابة عن الفندق، نود أن نشكركم على ثقتكم في بارسيلو أران مانتينيا ولأخذ الوقت لتجربتكم معنا. تعليقك يجعلنا فخورين للغاية وهذا هو السبب في أننا سوف يسلمها الى فريق الفندق بأكمله. نشكركم مرة أخرى على تعليقاتكم ونحن نأمل أن نراكم مرة أخرى في بارسيلو أران مانتينيا في زيارتك القادمة إلى روما. مع خالص التقدير، Juan Carlos Reina General Manager Barceló Aran Mantegna| Barceló Aran Park| Barceló Aran Blu

    تقييم

    Round Indicators

    • مايو 22 2019
    • زوجان

    Trek30564227204

    “Very good service quality for reasonable price.”


    it was really good accommodation for reasonable price. Room was neat and regularly cleaned. One of shortcomings is that the conditioner was rather noisy, another is that there's only one towel horse for two towels in the bathroom. On the day of arrival at 5 p.m. both restaurants were closed. We could eat in the bar only.


    تقييم

    Round Indicators

    • مايو 21 2019
    • العائلة

    Ron C

    “Trip to Rome”


    This was a trip of a lifetime! Staying at Barcelo Aran Montegna on our first visit to Rome was a wonderful experience and we can't wait to return. We will definitely come back and stay there on our next visit.


    استجاب BarceloManagement, Guest Relations Manager في بارسيول أران مانتيجنا, لهذا التعليق
    Dear Customer, we always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Aran Mantegna hotel with us and Tripadvisor readers. Hope to have you back again in our hotel as soon as possible for your next trip in the eternal city. Regards, Annamaria Servi

    تقييم

    Round Indicators

    • مايو 16 2019
    • زوجان

    Guide40031547666

    “I wouldn’t recommend...”


    My husband and I stayed here while on a trip with family. I want to be fair and say that the majority of the staff we encountered were friendly and kind. However, the first day we checked in my sister in law encountered some issues. I watched as she paid in euros the local fee that due for her stay. The next day she got a notification From her credit card company which showed that the hotel had charged the local state taxes to her credit card. My sister in law immediately looked at the receipt she received from the hotel which showed she paid the day before, the issue is that the receipt showed a credit card transaction was made not cash. With that she went downstairs to inquire further not meaning to offend, but clearly this was not correct and the charge made to her credit card should be fraudulent as she already paid the local tax in cash. The staff member she spoke with became hostile and was very upset. I don’t think my sister in law was meaning to offend, but it was pretty apparent something did not go right here. I hate to straight up accuse, but my belief is that the money must have been pocketed. Honestly, we probably would have left the hotel after the incident but we had a large group of family and friends staying at the hotel (for a wedding). In addition the hotel has been under penalty since the end of April (per our travel company-we have this in writing/via email) and the hotel would not refund us for our rooms. I honestly, never write reviews but I wouldn’t not recommend this hotel, nor would I stay here again. I felt very uncomfortable about the situation my sister in law encountered and per other reviews I’ve read, it doesn’t appear this is the first time this has happened to someone at this hotel.


    استجاب BarceloManagement, Guest Relations Manager في بارسيول أران مانتيجنا, لهذا التعليق
    Dear Customer, our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have space for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We have taken good note of your remarks related to the service you received upon check in and apologize for the exceptional bad treatment you expérienced upon your arrival, we will do our utmost to improve on this aspect of our services and extend our sincere apologies for any inconvenience caused to you and your loved ones. Regarding the touristic fee, we apologize for the misunderstanding and we ensure that nothing like that has never happened, for this reason we already spoke with the Department Manager who may concern to avoid any similar situation. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Best regards, Annamaria Servi Guest Experience Manager

    تقييم

    Round Indicators

    • أغسطس 8 2016
    • فينسيا
    • العائلة

    ghouthn

    “جيد كمبنى وحجم غرف”


    حجم الغرفوجيد ولكم معامله الموظفين تحتاج الى تدريب للتعامل مع الاجناس جميعها . لا يوجد مناديل في الغرف ابدا . تغيير المناشف والشراشف غير منتظم يجبالطلب يومي . الانتر نت ضعيف جدا والموقع بعيد من المواقع التاريخيه والوثول لها من الافضل بالتاكسي .


    استجاب BarceloManagement, General Manager في بارسيول أران مانتيجنا, لهذا التعليق
    Dear Mr. Ghouthn, Thank you very much for taking the time to give us your personal opinions about your stay at Barceló Aran Mantegna. We're so sorry about the inconvenience, we'll make sure this is not happening again. Otherwise we're glad of reading you had a good staying in our establishment. We appreciate your comments and we hope to see you again in our hotel in Rome. Yours sincerely, Juan Carlos Reina Genaral Manager Barceló Aran Mantegna | Barceló Aran Park | Barceló Aran Blu

    تقييم

    Round Indicators

    • مايو 27 2016
    • إمارة دبي, الإمارات العربية المتحدة
    • عطلة مع الأصدقاء

    alnaqbia

    “يستحق السكن فيه لمن لديه سيارة”


    يستحق وان عدت الى روما سيكون الخيار الاول لكن لاانصح لمن ليس لديه سياره والفندق نظيف ويعيبه مواقف السيارات غير مجانيه وليست لدي تجربه مع مطاعم الفندق والفندق في منطقه هادئه جدا ، تستغرق تقريب ١٠ دقائق الى الوصول الى الساحه


    استجاب BarceloManagement, General Manager في بارسيول أران مانتيجنا, لهذا التعليق
     عزيزي زائر نيابة عن الفندق، نود أن نشكركم على ثقتكم في بارسيلو أران مانتينيا ولأخذ الوقت لتجربتكم معنا. تعليقك يجعلنا فخورين للغاية وهذا هو السبب في أننا سوف يسلمها الى فريق الفندق بأكمله. نشكركم مرة أخرى على تعليقاتكم ونحن نأمل أن نراكم مرة أخرى في بارسيلو أران مانتينيا في زيارتك القادمة إلى روما. مع خالص التقدير، Juan Carlos Reina General Manager Barceló Aran Mantegna| Barceló Aran Park| Barceló Aran Blu

    إغلاق 

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    رمز الخصم أو رمز العرض الترويجي ( يظهر أيضًا بإسم promo code) و هو عبارة عن مجموعة أحرف و/ أو أرقام تمنحك الفرصة للاستمتاع بخصم على قيمة السعر العادي. إذا كان لديك رمزا ترويجيا قم بإدخاله و سيتم تطبيق الخصم على نفس هذا الحجز. عندما تضيف رمز الخصم سوف يتغير إجمالي الأسعار الظاهرة خلال الخطوة الأولى من مرحلة السداد بحيث يعكس الخصم الذي تم إضافته. 

    الخصم لا يشمل الإضافات و/أو الخدمات الإضافية و لا أسعار آخر الغرف الشاغرة. يسمح بقبول رمز خصم واحد للحجز الواحد، ويصبح صالحًا فقط أثناء إجراء الحجز.** 

    سيكون الحد الأقصى من مبلغ الخصم المتراكم بنسبة 20% على السعر وسيكون ممكنًا الجمع بين كود خصم وخصم خاص*** ( خصومات على الحجز متعدد الغرف، وكبار السن، والمقيمين، وجيل الألفية، وعائلة كبيرة العدد، إلخ.) والخصم للعملاء المشتركين في برنامج my Barceló. 

    *تحتفظ Barceló بحق الموافقة على تطبيق الخصومات المعروضة. 

    **لا يُسمح بتطبيق الخصم عند الوصول إلى الفندق، ويعد صالحا للتطبيق أثناء القيام بالحجز فقط. 

    *** عند الوصول سيطالب الفندق بالاطلاع على الوثائق الثبوتية الرسمية والجارية ليتحقق من استيفاء شروط رموز الخصم والخصومات الخاصة. في حالة عدم توافر الوثائق الصحيحة أو عدم استيفاء الشروط، يحتفظ الفندق بحق استقطاع قيمة الخصم الذي تم اقتطاعه أثناء الحجز الأصلي.

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