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Facade of the Barceló Mexico Reforma hotel
Premios y Reconocimientos

Prizes and awards

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map

Map and location

Paseo de la Reforma, 1   06030 Ciudad de México , Col. Tabacalera    


Places of Interest

12.7 km Mexico City International Airport (MEX)

3.4 km Zócalo – Plaza of the Constitution

6.5 km Soumaya Museum

3.6 km Cathedral

آراء النزلاء

لا يوجود أفضل من خبرة المسافر

Barceló México Reforma

4.5/5 Round Indicators
| 2105 تعليقات النزلاء

التقييم الإجمالي

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تقييم مُفصل

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الجودة مقابل السعر

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الموقع

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الراحة

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الغرف

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النظافة

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الخدمة


Comments

ممتاز

57% Complete

1214

جيد جدًا

24% Complete

523

مُرضي

8% Complete

180

سيئ

4% Complete

88

سيئ جدًا¡

4% Complete

100

التصفية حسب:

ترتيب حسب

    Round Indicators
    efresnoza26 08/14/2019 العائلة

    “Great time at hotel”

    All of staff was very helpful and hotel was very clean. The morning in house buffet and bar and grill was great. The lobby area was nice to sit and people watch. Lots to see and do right out side of hotel.

    استجاب PoteroHBMR, Gerente في ‪Barcelo Mexico Reforma‬, لهذا التعليق
     Dear efresnoza26, We thank you for choosing Barceló México Reforma and for shearing your wonderful comments.We pleased that you had a fantastic stay with us. It is wonderful to hear that you appreciated all the facilities of the hotel. Looking forward to welcoming you back at our address very soon! Ena Navarro Quality and Service

    Round Indicators
    RonOnTheRoad2013 ‪Edgewater‬, نيو جيرسي. 08/13/2019 عطلة مع الأصدقاء

    “Excellent Choice”

    I loved my stay at the hotel. I started my stay with a haircut in the barber shop. The staff was friendly and professional. We had a great dinner in the steakhouse in the lobby. The room was always clean and ready for me. Thank you for an awesome experience.

    استجاب PoteroHBMR, Gerente في ‪Barcelo Mexico Reforma‬, لهذا التعليق
     Dear RonOnTheRoad2013, We thank you for choosing Barceló México Reforma and for shearing your wonderful comments.We pleased that you had a fantastic stay with us. It is wonderful to hear that you appreciated all the facilities of the hotel. Looking forward to welcoming you back at our address very soon! Ena Navarro Quality and Service

    Round Indicators
    H1206YItomc ‪Sacramento‬, كاليفورنيا. 08/12/2019 الأعمال

    “Great Spot”

    Good looking hotel that is safe, has good restaurants attached and a very nice staff. Spent the week there on a business trip and will definitely go back. I left my bag in the restaurant and the staff worked very hard to find it. They did which was a good thing since I had my passport in it!

    استجاب PoteroHBMR, Gerente في ‪Barcelo Mexico Reforma‬, لهذا التعليق
     Dear H1206YItomc, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Ena Navarro Quallity and Service

    Round Indicators
    alicerabbit milpitasca. 08/10/2019

    “Great Stay”

    This was my first visit to Mexico City and I really enjoyed this hotel. Everyone was very polite and helpful. The hotel was sparkling clean. I tried their Italian and Japanese restaurants, the included breakfast buffet, and executive lounge...all wonderful. Only thing I did not care much for were the snacks in the lounge, as most were not my taste in Mexican food. Wine from South America was very nice - shame Happy Hour was only 1 hour! Omeletes made to order for breakfast were very tasty. Lots of choices on the breakfast bar, including nice smoked salmon, beautiful papaya and other fruits, and good pastries. There was no need to eat lunch. Hotel also gave me a $40US voucher and I mostly ate dinner for free. Lovely experience.

    استجاب PoteroHBMR, Gerente في ‪Barcelo Mexico Reforma‬, لهذا التعليق
     Dear Alicerabbit, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Ena Navarro Quality and Service

    Round Indicators
    Fam_Ilie2764 08/09/2019

    “Awful experience worst in mexico stay away from this dump”

    This hotel has left a bitter taste for our trip to Mexico, i don't t recommend it to anyone. Check in was awful, we were asked for additional $140 on top of our reservations for a small smelly miserable and tiny motel room. There are many better hotels around, this one stinks! The staff at reception was most unfriendly, Ivonne and Daphne are in urgent need of manners and customer care training. The worst is the my barcelo membership doesn't help whatsoever to improve the experience.

    استجاب PoteroHBMR, Gerente في ‪Barcelo Mexico Reforma‬, لهذا التعليق
     Dear Fam_Ilie2764, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Ena Navarro Quality and Service

    تقييم

    Round Indicators

    • أغسطس 14 2019
    • العائلة

    efresnoza26

    “Great time at hotel”


    All of staff was very helpful and hotel was very clean. The morning in house buffet and bar and grill was great. The lobby area was nice to sit and people watch. Lots to see and do right out side of hotel.


    استجاب PoteroHBMR, Gerente في ‪Barcelo Mexico Reforma‬, لهذا التعليق
    Dear efresnoza26, We thank you for choosing Barceló México Reforma and for shearing your wonderful comments.We pleased that you had a fantastic stay with us. It is wonderful to hear that you appreciated all the facilities of the hotel. Looking forward to welcoming you back at our address very soon! Ena Navarro Quality and Service

    تقييم

    Round Indicators

    • أغسطس 13 2019
    • ‪Edgewater‬, نيو جيرسي
    • عطلة مع الأصدقاء

    RonOnTheRoad2013

    “Excellent Choice”


    I loved my stay at the hotel. I started my stay with a haircut in the barber shop. The staff was friendly and professional. We had a great dinner in the steakhouse in the lobby. The room was always clean and ready for me. Thank you for an awesome experience.


    استجاب PoteroHBMR, Gerente في ‪Barcelo Mexico Reforma‬, لهذا التعليق
    Dear RonOnTheRoad2013, We thank you for choosing Barceló México Reforma and for shearing your wonderful comments.We pleased that you had a fantastic stay with us. It is wonderful to hear that you appreciated all the facilities of the hotel. Looking forward to welcoming you back at our address very soon! Ena Navarro Quality and Service

    تقييم

    Round Indicators

    • أغسطس 12 2019
    • ‪Sacramento‬, كاليفورنيا
    • الأعمال

    H1206YItomc

    “Great Spot”


    Good looking hotel that is safe, has good restaurants attached and a very nice staff. Spent the week there on a business trip and will definitely go back. I left my bag in the restaurant and the staff worked very hard to find it. They did which was a good thing since I had my passport in it!


    استجاب PoteroHBMR, Gerente في ‪Barcelo Mexico Reforma‬, لهذا التعليق
    Dear H1206YItomc, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Ena Navarro Quallity and Service

    تقييم

    Round Indicators

    • أغسطس 10 2019
    • milpitasca

    alicerabbit

    “Great Stay”


    This was my first visit to Mexico City and I really enjoyed this hotel. Everyone was very polite and helpful. The hotel was sparkling clean. I tried their Italian and Japanese restaurants, the included breakfast buffet, and executive lounge...all wonderful. Only thing I did not care much for were the snacks in the lounge, as most were not my taste in Mexican food. Wine from South America was very nice - shame Happy Hour was only 1 hour! Omeletes made to order for breakfast were very tasty. Lots of choices on the breakfast bar, including nice smoked salmon, beautiful papaya and other fruits, and good pastries. There was no need to eat lunch. Hotel also gave me a $40US voucher and I mostly ate dinner for free. Lovely experience.


    استجاب PoteroHBMR, Gerente في ‪Barcelo Mexico Reforma‬, لهذا التعليق
    Dear Alicerabbit, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Ena Navarro Quality and Service

    تقييم

    Round Indicators

    • أغسطس 9 2019

    Fam_Ilie2764

    “Awful experience worst in mexico stay away from this dump”


    This hotel has left a bitter taste for our trip to Mexico, i don't t recommend it to anyone. Check in was awful, we were asked for additional $140 on top of our reservations for a small smelly miserable and tiny motel room. There are many better hotels around, this one stinks! The staff at reception was most unfriendly, Ivonne and Daphne are in urgent need of manners and customer care training. The worst is the my barcelo membership doesn't help whatsoever to improve the experience.


    استجاب PoteroHBMR, Gerente في ‪Barcelo Mexico Reforma‬, لهذا التعليق
    Dear Fam_Ilie2764, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Ena Navarro Quality and Service

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