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Barceló Hotel Pool  Huatulco Beach
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Map and location

Paseo Benito Juárez, s/n   70989 Bahías de Huatulco, Oaxaca ,   México  


Places of Interest

20.8 km Bahías de Huatulco International Airport

350 m Tangolunda beach

7 km Santa Cruz port

1 km Tangolunda Golf Course (by Mario Schjetnan Dantan)

Premios y Reconocimientos

Prizes and awards

آراء النزلاء

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Barceló Huatulco

4.5/5 Round Indicators
| 6451 تعليقات النزلاء

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الموقع

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الراحة

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الغرف

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النظافة

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الخدمة


Comments

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    Round Indicators
    Alice N 02/27/2020

    “A Great Choice”

    We stayed at Barcelo twice for two weeks each time. It is a lovely hotel. The rooms are clean and very comfortable. The beach is beautiful and the ocean or the pool for swimming is just steps from your lounge chair. The food is plentiful and varied. But the best part of the hotel is the staff. They are warm and welcoming. The kindness they show to guests is greater than any place I have stayed before.
    Round Indicators
    rts1074 Mendota, IL. 02/26/2020

    “Such a wonderful vacation!”

    Back to the Barcelo again this year! Always enjoy the welcome we receive. Such gracious people. Amado, Selso, Maria, Fernando, Hernan, Edgar, Abel always have a smile & call us by name. Matt & Rebecca were very open to our suggestions the night we had a meeting with them. We really appreciate it. We will see you all again next year.

    استجاب HBarceloHuatulco, Director de Relaciones Públicas في بارسيلو هواتولكو بيتش ريزورت - شامل جميع الخدمات, لهذا التعليق
     Thank you very much for sharing this great review of your recent stay at Barceló Huatulco. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Iván Cruz Public Relations.

    Round Indicators
    Lionel306 ‪North Battleford‬, كندا. 02/25/2020

    “Great weather”

    Spacious room and view of ocean was great. Pool areas was great but short on lounge chairs which was exacerbated by the resort not enforcing the 1/2 rule for reserving lounges. So if you wanted a lounge in the shade, you had to get up very early (before sunrise) and get your towel on the spaces before 0600 hrs or so it seemed. Initially food was actually quite good although after two weeks it got predictable. Resort was a smaller venue so easy to get around and find everything; however there was always line ups for the buffets, not sure why. All in all a place worth visiting

    استجاب HBarceloHuatulco, Director de Relaciones Públicas في بارسيلو هواتولكو بيتش ريزورت - شامل جميع الخدمات, لهذا التعليق
     In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics . According to the hotel policy reserving sunbeds is not allowed. We do our best to ensure the following of this standard, especially during high occupancy when this happens more often and we apologize if exceptionally during your stay we weren’t able to have a total control on this matter. Thank you for your insights regarding our buffets, although we lament reading that we weren't able to meet your culinary wishes on this occasion, please rest assured that your comments will be shared with our Chefs to enhance our future guests' dining expériences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Iván Cruz Public Relations.

    Round Indicators
    Amandaanderson92 02/25/2020 زوجان

    “Barcelo Huatulco review”

    First time visiting Huatulco for my husband and I loved the friendly people and hot weather the resort was clean, down fall was food wasn’t very good Buffet style. Exept for the restaurants you had to book into they we’re good but hard to get into.This resort has very little shade finding a place to sit was a challenge. Disliked how there was only two bars and when the pool shuts down the only bar that’s open was the Lobby bar, which got packed in the evenings if there was a band playing in the lobby which was another challenge for a Seat. the beds in the hotel room were good. Wasn’t expecting the adult pool to be so close to the children pool wish it had some separation, they played good music at times when you could hear it, didn’t play any music at the pool bar.

    استجاب HBarceloHuatulco, Director de Relaciones Públicas في بارسيلو هواتولكو بيتش ريزورت - شامل جميع الخدمات, لهذا التعليق
     We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. According to the hotel policy reserving sunbeds is not allowed. We do our best to ensure the following of this standard, especially during high occupancy when this happens more often and we apologize if exceptionally during your stay we weren’t able to have a total control on this matter. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Iván Cruz Public Relations.

    Round Indicators
    mur8ravis ‪Athabasca‬, كندا. 02/25/2020 زوجان

    “Good not great”

    Pros: Clean updated room, nice pool, beach and the view is great, the a la carte restaurants had good food Cons: service is not great, very difficult to get a drink at the bar and it is always rushed, drinks are mixed very weak, a la carte’s are very hard to get into so you must try and book them your very first day. The buffet food is not great, usually not hot and very bland, basically the same food every day, not a lot of fruit, service at the buffet is terrible when you order drinks they just never come back with them, premium guests are always served at the bar before regular guests even if the regular guest was there first. There are never any sun chairs available, when ever you look around there are more towels and personal items on the chairs than people, they say this is not tolerated at the resort but they do not enforce it. Also they don’t play music at the pool bar, only way over by the kids pool so all you here is just a distant dull beat of music, the pool bar also has a waterfall in front of the bar that constantly splashes into your drink. As you can see there are more cons than pros, I don’t usually expect to much from a resort but the drinks should be easy to get and the food should be good, Huatulco is a nice place and I will probably return but I would not stay at the Barcelo again. Maybe it was just our experience because I read a lot of good reviews on this place before coming here but I just did not see any kind of good service here, if the resort improved their service this would be a far better resort.

    استجاب HBarceloHuatulco, Director de Relaciones Públicas في بارسيلو هواتولكو بيتش ريزورت - شامل جميع الخدمات, لهذا التعليق
     We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your comments will be addressed and attended to. We do our utmost to ensure that our guests can enjoy an enriching dining expérience in an unrivaled setting and with an excellent service. Our restaurant team will continue working to surprise you with delicious international and local dishes on your next visit. We regret reading that apparently we failed to ensure that our hotel policy, forbidding the reservation of sun beds, was respected during your visit. Your mentioning of this in your review did not go unnoticed and we are pleased to inform you that with immediate effect we will be enforcing the communication reminding guests that reservation of sunbeds without immediate use is forbidden in our hotel. Once again, thank you for your visit and constructive critics, we hope that you had a nice journey back home and to have the pleasure of serving you again in our hotels worldwide ensuring you in advance of our best intentions at all times. Iván Cruz Public Relations.

    تقييم

    Round Indicators

    • فبراير 27 2020

    Alice N

    “A Great Choice”


    We stayed at Barcelo twice for two weeks each time. It is a lovely hotel. The rooms are clean and very comfortable. The beach is beautiful and the ocean or the pool for swimming is just steps from your lounge chair. The food is plentiful and varied. But the best part of the hotel is the staff. They are warm and welcoming. The kindness they show to guests is greater than any place I have stayed before.


    تقييم

    Round Indicators

    • فبراير 26 2020
    • Mendota, IL

    rts1074

    “Such a wonderful vacation!”


    Back to the Barcelo again this year! Always enjoy the welcome we receive. Such gracious people. Amado, Selso, Maria, Fernando, Hernan, Edgar, Abel always have a smile & call us by name. Matt & Rebecca were very open to our suggestions the night we had a meeting with them. We really appreciate it. We will see you all again next year.


    استجاب HBarceloHuatulco, Director de Relaciones Públicas في بارسيلو هواتولكو بيتش ريزورت - شامل جميع الخدمات, لهذا التعليق
    Thank you very much for sharing this great review of your recent stay at Barceló Huatulco. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Iván Cruz Public Relations.

    تقييم

    Round Indicators

    • فبراير 25 2020
    • ‪North Battleford‬, كندا

    Lionel306

    “Great weather”


    Spacious room and view of ocean was great. Pool areas was great but short on lounge chairs which was exacerbated by the resort not enforcing the 1/2 rule for reserving lounges. So if you wanted a lounge in the shade, you had to get up very early (before sunrise) and get your towel on the spaces before 0600 hrs or so it seemed. Initially food was actually quite good although after two weeks it got predictable. Resort was a smaller venue so easy to get around and find everything; however there was always line ups for the buffets, not sure why. All in all a place worth visiting


    استجاب HBarceloHuatulco, Director de Relaciones Públicas في بارسيلو هواتولكو بيتش ريزورت - شامل جميع الخدمات, لهذا التعليق
    In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics . According to the hotel policy reserving sunbeds is not allowed. We do our best to ensure the following of this standard, especially during high occupancy when this happens more often and we apologize if exceptionally during your stay we weren’t able to have a total control on this matter. Thank you for your insights regarding our buffets, although we lament reading that we weren't able to meet your culinary wishes on this occasion, please rest assured that your comments will be shared with our Chefs to enhance our future guests' dining expériences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Iván Cruz Public Relations.

    تقييم

    Round Indicators

    • فبراير 25 2020
    • زوجان

    Amandaanderson92

    “Barcelo Huatulco review”


    First time visiting Huatulco for my husband and I loved the friendly people and hot weather the resort was clean, down fall was food wasn’t very good Buffet style. Exept for the restaurants you had to book into they we’re good but hard to get into.This resort has very little shade finding a place to sit was a challenge. Disliked how there was only two bars and when the pool shuts down the only bar that’s open was the Lobby bar, which got packed in the evenings if there was a band playing in the lobby which was another challenge for a Seat. the beds in the hotel room were good. Wasn’t expecting the adult pool to be so close to the children pool wish it had some separation, they played good music at times when you could hear it, didn’t play any music at the pool bar.


    استجاب HBarceloHuatulco, Director de Relaciones Públicas في بارسيلو هواتولكو بيتش ريزورت - شامل جميع الخدمات, لهذا التعليق
    We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. According to the hotel policy reserving sunbeds is not allowed. We do our best to ensure the following of this standard, especially during high occupancy when this happens more often and we apologize if exceptionally during your stay we weren’t able to have a total control on this matter. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Iván Cruz Public Relations.

    تقييم

    Round Indicators

    • فبراير 25 2020
    • ‪Athabasca‬, كندا
    • زوجان

    mur8ravis

    “Good not great”


    Pros: Clean updated room, nice pool, beach and the view is great, the a la carte restaurants had good food Cons: service is not great, very difficult to get a drink at the bar and it is always rushed, drinks are mixed very weak, a la carte’s are very hard to get into so you must try and book them your very first day. The buffet food is not great, usually not hot and very bland, basically the same food every day, not a lot of fruit, service at the buffet is terrible when you order drinks they just never come back with them, premium guests are always served at the bar before regular guests even if the regular guest was there first. There are never any sun chairs available, when ever you look around there are more towels and personal items on the chairs than people, they say this is not tolerated at the resort but they do not enforce it. Also they don’t play music at the pool bar, only way over by the kids pool so all you here is just a distant dull beat of music, the pool bar also has a waterfall in front of the bar that constantly splashes into your drink. As you can see there are more cons than pros, I don’t usually expect to much from a resort but the drinks should be easy to get and the food should be good, Huatulco is a nice place and I will probably return but I would not stay at the Barcelo again. Maybe it was just our experience because I read a lot of good reviews on this place before coming here but I just did not see any kind of good service here, if the resort improved their service this would be a far better resort.


    استجاب HBarceloHuatulco, Director de Relaciones Públicas في بارسيلو هواتولكو بيتش ريزورت - شامل جميع الخدمات, لهذا التعليق
    We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your comments will be addressed and attended to. We do our utmost to ensure that our guests can enjoy an enriching dining expérience in an unrivaled setting and with an excellent service. Our restaurant team will continue working to surprise you with delicious international and local dishes on your next visit. We regret reading that apparently we failed to ensure that our hotel policy, forbidding the reservation of sun beds, was respected during your visit. Your mentioning of this in your review did not go unnoticed and we are pleased to inform you that with immediate effect we will be enforcing the communication reminding guests that reservation of sunbeds without immediate use is forbidden in our hotel. Once again, thank you for your visit and constructive critics, we hope that you had a nice journey back home and to have the pleasure of serving you again in our hotels worldwide ensuring you in advance of our best intentions at all times. Iván Cruz Public Relations.

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