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Barceló Hotel Pool  Maya Beach
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Map and location

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo ,   México  


Places of Interest

78.7 km  Cancun International Airport 

0 m Chac Halal Beach

35 km Tulum archaeological site

30 km Xel-Ha

Premios y Reconocimientos

Prizes and awards

آراء النزلاء

لا يوجود أفضل من خبرة المسافر

Barceló Maya Beach

4.5/5 Round Indicators
| 12582 تعليقات النزلاء

التقييم الإجمالي

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تقييم مُفصل

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الجودة مقابل السعر

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الموقع

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الراحة

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الغرف

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النظافة

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الخدمة


Comments

ممتاز

55% Complete

7015

جيد جدًا

26% Complete

3324

مُرضي

9% Complete

1228

سيئ

4% Complete

554

سيئ جدًا¡

3% Complete

461

التصفية حسب:

ترتيب حسب

    Round Indicators
    AnneT1491 12/08/2019 العائلة

    “Try somewhere else”

    Too many negatives, sorry. Room, though premium level oceanfront smelled of mold. Had to wash even the unworn clothes upon return just to get the smell out. Room set-up very strange. Service, especially at the Premium reception was horrible. Unable on first day to book restaurants we wanted.
    Round Indicators
    Kaitlyn102695 12/07/2019 العائلة

    “Great service”

    We had an awesome time at Barcelo Maya Beach! Very easy to get around all the pools/beach. Staff were very polite, especially Monica, Sergio, and Katis! Bingo and dance lessons are very fun! I will definitely come back soon!

    استجاب DirectorBeachCaribe, Gerente في بارسيلو مايا بيتش, لهذا التعليق
     Dear Kaitlyn102695, It is a great honor to read your comments. We always strive to provide our guests with the highest levels of satisfaction and we are pleased to know that we achieve this goal with you. Knowing that their holidays have left them satisfied makes us feel very proud of our hotel and staff who make everything possible. It was a pleasure to host your vacation and we hope you will provide us with an opportunity to assist you again on your next vacation. Warm Regards,

    Round Indicators
    Deborah K Prince Albert. 12/07/2019 العائلة

    “Excellent”

    It is a good resort for family or for a group Lots to see and do. The resort us central to the tours we took and where never a long way from our resort. Beaches where clean. Buffet and restaurants were good. Lots of choices. A safe resort.

    استجاب DirectorBeachCaribe, Gerente في بارسيلو مايا بيتش, لهذا التعليق
     Dear Deborah K, Thanks for your wonderful opinion. It is very gratifying to know that our services have gone beyond the expectations of our guests. We are delighted to know that you enjoyed your stay and we look forward to welcoming you to Barceló Maya Beach soon. Best regards,

    Round Indicators
    Edviren 12/06/2019 عطلة مع الأصدقاء

    “Amazing Experience”

    Great experience at Bar Caribe. We were served by Ivan H., Francisco M. , Luis and Jose. The dance instructor who is part of the entertainment team, Monica, did a great job keeping us entertained. Sergio, Katya and Paola, part of the Aqua Gym did amazing as well.

    استجاب DirectorBeachCaribe, Gerente في بارسيلو مايا بيتش, لهذا التعليق
     Dear Edviren, It is a great honor to read your comments. We always strive to provide our guests with the highest levels of satisfaction and we are pleased to know that we achieve this goal with you. Knowing that their holidays have left them satisfied makes us feel very proud of our hotel and staff who make everything possible. It was a pleasure to host your vacation and we hope you will provide us with an opportunity to assist you again on your next vacation. Warm Regards,

    Round Indicators
    juliocesarmx ‪Hillsboro‬, ‪Oregon‬. 12/06/2019

    “Stay in the hotel for a wedding”

    I stayed in this hotel for a wedding. The property is really nice, there is a lot of space, the swimming pools are big and a lot of space for little children, the pool never felt crowded because there is a lot of space. The beach is really nice and there are always chairs available. The swimming pool area and beach both have a lot of shade which is really nice when it is sunny and hot. There are a lot of stores throughout the complex, so you do not need to leave the resort if you do not want to. There are shows every night. My only complain is the food from the buffet, it was almost the same dishes every day and the food was not good, rice was under cooked and meat was tough, i could not cut it even with a knife. I did not go to the restaurants that needed reservation, I cannot speak about the quality of food for the restaurants.

    استجاب DirectorBeachCaribe, Gerente في بارسيلو مايا بيتش, لهذا التعليق
     Dear travelguideandfood, Thank you for choosing Barceló Maya Beach as your vacation resort and the time you have taken to share your impressions about your stay. I can let you know that all guest comments whether negative or positive are very important to us, as they show us the areas that we need to improve. We will be pleased to serve you again in the future. Best regards,

    تقييم

    Round Indicators

    • ديسمبر 8 2019
    • العائلة

    AnneT1491

    “Try somewhere else”


    Too many negatives, sorry. Room, though premium level oceanfront smelled of mold. Had to wash even the unworn clothes upon return just to get the smell out. Room set-up very strange. Service, especially at the Premium reception was horrible. Unable on first day to book restaurants we wanted.


    تقييم

    Round Indicators

    • ديسمبر 7 2019
    • العائلة

    Kaitlyn102695

    “Great service”


    We had an awesome time at Barcelo Maya Beach! Very easy to get around all the pools/beach. Staff were very polite, especially Monica, Sergio, and Katis! Bingo and dance lessons are very fun! I will definitely come back soon!


    استجاب DirectorBeachCaribe, Gerente في بارسيلو مايا بيتش, لهذا التعليق
    Dear Kaitlyn102695, It is a great honor to read your comments. We always strive to provide our guests with the highest levels of satisfaction and we are pleased to know that we achieve this goal with you. Knowing that their holidays have left them satisfied makes us feel very proud of our hotel and staff who make everything possible. It was a pleasure to host your vacation and we hope you will provide us with an opportunity to assist you again on your next vacation. Warm Regards,

    تقييم

    Round Indicators

    • ديسمبر 7 2019
    • Prince Albert
    • العائلة

    Deborah K

    “Excellent”


    It is a good resort for family or for a group Lots to see and do. The resort us central to the tours we took and where never a long way from our resort. Beaches where clean. Buffet and restaurants were good. Lots of choices. A safe resort.


    استجاب DirectorBeachCaribe, Gerente في بارسيلو مايا بيتش, لهذا التعليق
    Dear Deborah K, Thanks for your wonderful opinion. It is very gratifying to know that our services have gone beyond the expectations of our guests. We are delighted to know that you enjoyed your stay and we look forward to welcoming you to Barceló Maya Beach soon. Best regards,

    تقييم

    Round Indicators

    • ديسمبر 6 2019
    • عطلة مع الأصدقاء

    Edviren

    “Amazing Experience”


    Great experience at Bar Caribe. We were served by Ivan H., Francisco M. , Luis and Jose. The dance instructor who is part of the entertainment team, Monica, did a great job keeping us entertained. Sergio, Katya and Paola, part of the Aqua Gym did amazing as well.


    استجاب DirectorBeachCaribe, Gerente في بارسيلو مايا بيتش, لهذا التعليق
    Dear Edviren, It is a great honor to read your comments. We always strive to provide our guests with the highest levels of satisfaction and we are pleased to know that we achieve this goal with you. Knowing that their holidays have left them satisfied makes us feel very proud of our hotel and staff who make everything possible. It was a pleasure to host your vacation and we hope you will provide us with an opportunity to assist you again on your next vacation. Warm Regards,

    تقييم

    Round Indicators

    • ديسمبر 6 2019
    • ‪Hillsboro‬, ‪Oregon‬

    juliocesarmx

    “Stay in the hotel for a wedding”


    I stayed in this hotel for a wedding. The property is really nice, there is a lot of space, the swimming pools are big and a lot of space for little children, the pool never felt crowded because there is a lot of space. The beach is really nice and there are always chairs available. The swimming pool area and beach both have a lot of shade which is really nice when it is sunny and hot. There are a lot of stores throughout the complex, so you do not need to leave the resort if you do not want to. There are shows every night. My only complain is the food from the buffet, it was almost the same dishes every day and the food was not good, rice was under cooked and meat was tough, i could not cut it even with a knife. I did not go to the restaurants that needed reservation, I cannot speak about the quality of food for the restaurants.


    استجاب DirectorBeachCaribe, Gerente في بارسيلو مايا بيتش, لهذا التعليق
    Dear travelguideandfood, Thank you for choosing Barceló Maya Beach as your vacation resort and the time you have taken to share your impressions about your stay. I can let you know that all guest comments whether negative or positive are very important to us, as they show us the areas that we need to improve. We will be pleased to serve you again in the future. Best regards,

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