إغلاق

إذا أردت يمكنك تغيير اللغة

Barceló Hotel Beach Maya Palace Deluxe
;
map

Map and location

Carretera Chetumal Puerto Juárez Km. 266,3   77750 Riviera Maya, Quintana Roo ,   México  


Places of Interest

78.7 km  Cancun International Airport 

0 m Chac Halal Beach

35 km Tulum archaeological site

30 km Xel-Ha

Premios y Reconocimientos

Prizes and awards

آراء النزلاء

لا يوجود أفضل من خبرة المسافر

Barceló Maya Palace

4.5/5 Round Indicators
| 13091 تعليقات النزلاء

التقييم الإجمالي

Round Indicators

تقييم مُفصل

Round Indicators

الجودة مقابل السعر

Round Indicators

الموقع

Round Indicators

الراحة

Round Indicators

الغرف

Round Indicators

النظافة

Round Indicators

الخدمة


Comments

ممتاز

65% Complete

8580

جيد جدًا

19% Complete

2591

مُرضي

8% Complete

1083

سيئ

3% Complete

436

سيئ جدًا¡

3% Complete

401

التصفية حسب:

ترتيب حسب

    Round Indicators
    MrSandyard 02/14/2020

    “Family trip”

    Really nice and clean hotel with great pools and beach. Includes sea turtles! Food quality and the quality of the wine and drinks was really bad! Bartenders did not have access to fresh fruits other stuff to make nice drinks. They more or less just mixed liquor with soda or some kind of slush
    Round Indicators
    rominapuck80 ‪Greenwich‬, كونيكتيكت. 02/14/2020

    “Great location but need improvement”

    It was a family vacation to celebrate my parents anniversary and it was difficult to dine in the restaurants with a group of 10 people. They can't put tables together and the service can feel very slow when you have kids under 2. It was difficult to navigate the resort with little kids, everywhere you went it was a hike, the rooms, restaurants and bathroom are far from the pools and beach. The beach is great and the pools seem clean but they need to have more bathrooms for kids and golf cars in the resort to take you to restaurants and other common areas.
    Round Indicators
    Realnickriviera 02/14/2020

    “Beyond expectations”

    This was our first all-inclusive resort vacation. We'd heard middling to terrible reviews about so many places, even in this price range, so we didn't know what to expect. We loved this place! Staff, amenities, rooms, pools, beach, spa etc. were all amazing. We won't need to look elsewhere for our next vacation.
    Round Indicators
    granthifiguy برلنغتون, كندا. 02/13/2020

    “Winter Getaway”

    First week in February the Resort is very Clean the staff are very good and friendly we stayed 10 days once you get used where to eat and what to eat the buffets are great the a la carte Restaurants are very good and the sports bar Strikers is open 24 hours if your hungry late overall our stay was great
    Round Indicators
    N5360QOmartinb 02/13/2020

    “Barcelo Palace, Junior Suite, Jan.31-Feb7 2020”

    This was our return visit to Barceló Maya, previously stayed in Caribe, upgraded to Palace for no real reason other than I booked only three weeks in advance and it was the same $$$. Junior suite at the palace, little bit more room, bathroom seemed a bit nicer, a lot of little problems with the room but taken care of right away, just wish they would self- audit before guests arrival. Clean grounds, lots of pools to choose from, no problem with check in, (emailed prior to ensure we received two doubles and not one King bed) as it was a family of three adults and a child. Enjoyed the beach in front of Caribe/tropical as this was the most sandy, but spent a lot of time snorkeling off of the Palace. Buffets were good, lunch grills on the beach good, never had any problems finding something to eat. Enjoyed the dinners at the Palace exclusive Brazilian and French especially When the ocean is calm enjoy the water activities, book early in the morning for the morning, water gets too rough most days for kayaks, windsurfers, paddle boards, Download the app and use the wireless in the mall to check shows daily at the theatres if you intend to go. Book your dinners early on arrival (we had no problems either visit) discount bowling if you go during the day Minor issues with the room included: one outlet not working, one lamp without bulb, power outage blip messed with our safe twice, TV. shutting down after about 45min. granddaughter really annoyed, ran out of toilet paper and Kleenex despite tipping housekeeping daily, bar was not always restocked, fixed that problem with a tip, AIR Conditioner not working for the last 24hrs of our stay, called and was told it was not specific to our room, not fixed on check out and nobody provided an update. All other problems either fixed promptly or we just ignored. We had similar minor problems with the room itself on our prior visit. Would have been nice if they had a new show, Michael Jackson seemed tired by end of set and gave the impression that he would rather be doing anything than one more show, Circus was good, Mexican Party was a cultural experience enjoyed, they did it up big for the super bowl night at all theatres, nice touch Otherwise beautiful, clean, plenty to do for anyone, we will be back, highly recommend despite what may seem as a bit negative review, we are easy going and none of these items had a negative effect on our trip, no problems associated with anything outside the room and we spent very little time in it anyway, good far, far outweighed the bad.

    تقييم

    Round Indicators

    • فبراير 14 2020

    MrSandyard

    “Family trip”


    Really nice and clean hotel with great pools and beach. Includes sea turtles! Food quality and the quality of the wine and drinks was really bad! Bartenders did not have access to fresh fruits other stuff to make nice drinks. They more or less just mixed liquor with soda or some kind of slush


    تقييم

    Round Indicators

    • فبراير 14 2020
    • ‪Greenwich‬, كونيكتيكت

    rominapuck80

    “Great location but need improvement”


    It was a family vacation to celebrate my parents anniversary and it was difficult to dine in the restaurants with a group of 10 people. They can't put tables together and the service can feel very slow when you have kids under 2. It was difficult to navigate the resort with little kids, everywhere you went it was a hike, the rooms, restaurants and bathroom are far from the pools and beach. The beach is great and the pools seem clean but they need to have more bathrooms for kids and golf cars in the resort to take you to restaurants and other common areas.


    تقييم

    Round Indicators

    • فبراير 14 2020

    Realnickriviera

    “Beyond expectations”


    This was our first all-inclusive resort vacation. We'd heard middling to terrible reviews about so many places, even in this price range, so we didn't know what to expect. We loved this place! Staff, amenities, rooms, pools, beach, spa etc. were all amazing. We won't need to look elsewhere for our next vacation.


    تقييم

    Round Indicators

    • فبراير 13 2020
    • برلنغتون, كندا

    granthifiguy

    “Winter Getaway”


    First week in February the Resort is very Clean the staff are very good and friendly we stayed 10 days once you get used where to eat and what to eat the buffets are great the a la carte Restaurants are very good and the sports bar Strikers is open 24 hours if your hungry late overall our stay was great


    تقييم

    Round Indicators

    • فبراير 13 2020

    N5360QOmartinb

    “Barcelo Palace, Junior Suite, Jan.31-Feb7 2020”


    This was our return visit to Barceló Maya, previously stayed in Caribe, upgraded to Palace for no real reason other than I booked only three weeks in advance and it was the same $$$. Junior suite at the palace, little bit more room, bathroom seemed a bit nicer, a lot of little problems with the room but taken care of right away, just wish they would self- audit before guests arrival. Clean grounds, lots of pools to choose from, no problem with check in, (emailed prior to ensure we received two doubles and not one King bed) as it was a family of three adults and a child. Enjoyed the beach in front of Caribe/tropical as this was the most sandy, but spent a lot of time snorkeling off of the Palace. Buffets were good, lunch grills on the beach good, never had any problems finding something to eat. Enjoyed the dinners at the Palace exclusive Brazilian and French especially When the ocean is calm enjoy the water activities, book early in the morning for the morning, water gets too rough most days for kayaks, windsurfers, paddle boards, Download the app and use the wireless in the mall to check shows daily at the theatres if you intend to go. Book your dinners early on arrival (we had no problems either visit) discount bowling if you go during the day Minor issues with the room included: one outlet not working, one lamp without bulb, power outage blip messed with our safe twice, TV. shutting down after about 45min. granddaughter really annoyed, ran out of toilet paper and Kleenex despite tipping housekeeping daily, bar was not always restocked, fixed that problem with a tip, AIR Conditioner not working for the last 24hrs of our stay, called and was told it was not specific to our room, not fixed on check out and nobody provided an update. All other problems either fixed promptly or we just ignored. We had similar minor problems with the room itself on our prior visit. Would have been nice if they had a new show, Michael Jackson seemed tired by end of set and gave the impression that he would rather be doing anything than one more show, Circus was good, Mexican Party was a cultural experience enjoyed, they did it up big for the super bowl night at all theatres, nice touch Otherwise beautiful, clean, plenty to do for anyone, we will be back, highly recommend despite what may seem as a bit negative review, we are easy going and none of these items had a negative effect on our trip, no problems associated with anything outside the room and we spent very little time in it anyway, good far, far outweighed the bad.


    إغلاق 

    الرجوع إلى اعثر على فندق

    فنادق في جمهورية الدومينيكان

    اختر جمهورية الدومينيكان

    فنادق في كوستا ريكا

    اختر كوستا ريكا

    فنادق في إكوادور

    اختر إكوادور

    فنادق في المكسيك

    اختر المكسيك

    فنادق في إسبانيا

    اختر إسبانيا

    فنادق في جمهورية التشيك

    اختر جمهورية التشيك

    فنادق في البرتغال

    اختر البرتغال

    فنادق في المغرب

    اختر المغرب

    فنادق في الإمارات العربية المتحدة

    اختر الإمارات العربية المتحدة

    فنادق في Túnez

    اختر Túnez

    اِنقُلني من

    كل شئ A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z