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Barceló Hotel Surroundings  Castillo Club Premium
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Map and location

Avenida del Castillo, s/n   35610 Caleta de Fuste, Antigua (Fuerteventura) , Islas Canarias   España  


Places of Interest

7 km Fuerteventura

250 m El Castillo beach

192 m Buenaventura Castle

3 km Salinas de Antigua Golf Course

Premios y Reconocimientos

Prizes and awards

آراء النزلاء

لا يوجود أفضل من خبرة المسافر

Barceló Castillo Royal Level

4.5/5 Round Indicators
| 1310 تعليقات النزلاء

التقييم الإجمالي

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تقييم مُفصل

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الجودة مقابل السعر

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الموقع

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الراحة

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الغرف

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النظافة

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الخدمة


Comments

ممتاز

68% Complete

894

جيد جدًا

22% Complete

289

مُرضي

6% Complete

86

سيئ

1% Complete

23

سيئ جدًا¡

1% Complete

18

التصفية حسب:

ترتيب حسب

    Round Indicators
    Simonconnie ‪Haslemere‬, المملكة المتحدة. 02/19/2020

    “4 stars for all”

    The Royal Level Block 4 is not very royal as the rooms are dark and a little tired and many of them have no privacy on the balconies. Royal pool not heated enough and a bit exposed to the wind. Lovely views generally and the Ancla canteen restaurant is very nice. A lot of noisy children in the non-royal bit. Overall, average to good for this sort of hotel and cleanliness and staff are good.

    استجاب elcastillorrpp, Public Relations Manager في ‪Barcelo Castillo Royal Level‬, لهذا التعليق
     Dear Simon, We truly appreciate your comments. Guest feedback is very important to us because it is the best way to know how we should focus our efforts for continuous improvement. We really lament that the area you were allocated did not meet your expectations in terms of privacy and state. We have different type of rooms in Royal Level and from the reception we always do our best to help our clients if they have any inconvenient with the room. For the next time, please do not hesitate to ask for another one and we will very pleased to assit you in order to make your holidays unforgettable. We appreciate your comments towards El Ancla restaurant and we are glad to see that the cleaning and our staff were up to what you expected. Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future. Regards, Marta Diez Royal Level Service Manager

    Round Indicators
    Jeanette E ‪Gloucestershire‬, المملكة المتحدة. 02/16/2020

    “February stay”

    Lovely resort, friendly helpful staff. Wonderful views along the coast line and plenty to see and do. The Thalasso spa massage was amazing, again friendly staff. The spa itself is very modern and clean. A great mini golf course near the spa too.

    استجاب elcastillorrpp, Public Relations Manager في ‪Barcelo Castillo Royal Level‬, لهذا التعليق
     Dear Jeanette, We appreciate the time spent sharing your vacation experience at our hotel and thank you for your kind opinion to TripAdvisor readers. We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered. It is also good to read that you could relax and disconnect at the spa. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Regards, Marta Diez Royal Level Service Manager

    Round Indicators
    Gymwearuk مانشستر, المملكة المتحدة. 02/15/2020

    “Excellent.”

    Excellent service. Very happy with everything. Room was clean and tidy well equipped Food in restaurant was wonderful. Location very good easy to get around. Would definitely recommend it and stay there again.
    Round Indicators
    barryf308 ‪Dronfield‬, المملكة المتحدة. 02/12/2020

    “Great holiday,highly recommend.”

    First visit to Fuerteventura,won’t be the last.We checked in with Laura ,a very friendly and helpful receptionist for the Royal Level,who told us everything we needed to know about the complex. We had a suite which was very spacious,very clean and comfortable ,with all the facilities you expect in a suite.We had a pool and sea view which was excellent.The pool area was very relaxing with very comfortable padded sun beds ,and a pool bar which gave a great service,Estefania who looked after the bar ,worked hard but always had time for a nice smile for everyone and made everyone feel at home.We had breakfast and our evening meals in the Ancla Retaurant overlooking the small port,it was excellent.The quality of the food ,service and presentation was first class ,you couldn’t wish for better. All the staff in the restaurant were very pleasant and helpful.A great experience we will be back.
    Round Indicators
    peter b ‪Brandon‬, المملكة المتحدة. 02/10/2020

    “Very Nice Stay”

    Wasn't sure what to expect as we new this area used to be quite run down,not now, Barcelo have done an excellent job in revitalising the area. Suite was nice & spacious, we found the bedroom to be a bit dark but not that much of a problem. Pool area for the royal level was nice & quiet never a sunbed problem, Royal level resturant was nice although some Spanish music would have been better than Jaz.It's nice also that as royal all inclusive you get the harbour area resturants & bars included (apart from the a la carte), there are lovely ocean side walks right to the huge beach where the water is realy calm. All in all excelent resort & hotel, that we would recomend

    تقييم

    Round Indicators

    • فبراير 19 2020
    • ‪Haslemere‬, المملكة المتحدة

    Simonconnie

    “4 stars for all”


    The Royal Level Block 4 is not very royal as the rooms are dark and a little tired and many of them have no privacy on the balconies. Royal pool not heated enough and a bit exposed to the wind. Lovely views generally and the Ancla canteen restaurant is very nice. A lot of noisy children in the non-royal bit. Overall, average to good for this sort of hotel and cleanliness and staff are good.


    استجاب elcastillorrpp, Public Relations Manager في ‪Barcelo Castillo Royal Level‬, لهذا التعليق
    Dear Simon, We truly appreciate your comments. Guest feedback is very important to us because it is the best way to know how we should focus our efforts for continuous improvement. We really lament that the area you were allocated did not meet your expectations in terms of privacy and state. We have different type of rooms in Royal Level and from the reception we always do our best to help our clients if they have any inconvenient with the room. For the next time, please do not hesitate to ask for another one and we will very pleased to assit you in order to make your holidays unforgettable. We appreciate your comments towards El Ancla restaurant and we are glad to see that the cleaning and our staff were up to what you expected. Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future. Regards, Marta Diez Royal Level Service Manager

    تقييم

    Round Indicators

    • فبراير 16 2020
    • ‪Gloucestershire‬, المملكة المتحدة

    Jeanette E

    “February stay”


    Lovely resort, friendly helpful staff. Wonderful views along the coast line and plenty to see and do. The Thalasso spa massage was amazing, again friendly staff. The spa itself is very modern and clean. A great mini golf course near the spa too.


    استجاب elcastillorrpp, Public Relations Manager في ‪Barcelo Castillo Royal Level‬, لهذا التعليق
    Dear Jeanette, We appreciate the time spent sharing your vacation experience at our hotel and thank you for your kind opinion to TripAdvisor readers. We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered. It is also good to read that you could relax and disconnect at the spa. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Regards, Marta Diez Royal Level Service Manager

    تقييم

    Round Indicators

    • فبراير 15 2020
    • مانشستر, المملكة المتحدة

    Gymwearuk

    “Excellent.”


    Excellent service. Very happy with everything. Room was clean and tidy well equipped Food in restaurant was wonderful. Location very good easy to get around. Would definitely recommend it and stay there again.


    تقييم

    Round Indicators

    • فبراير 12 2020
    • ‪Dronfield‬, المملكة المتحدة

    barryf308

    “Great holiday,highly recommend.”


    First visit to Fuerteventura,won’t be the last.We checked in with Laura ,a very friendly and helpful receptionist for the Royal Level,who told us everything we needed to know about the complex. We had a suite which was very spacious,very clean and comfortable ,with all the facilities you expect in a suite.We had a pool and sea view which was excellent.The pool area was very relaxing with very comfortable padded sun beds ,and a pool bar which gave a great service,Estefania who looked after the bar ,worked hard but always had time for a nice smile for everyone and made everyone feel at home.We had breakfast and our evening meals in the Ancla Retaurant overlooking the small port,it was excellent.The quality of the food ,service and presentation was first class ,you couldn’t wish for better. All the staff in the restaurant were very pleasant and helpful.A great experience we will be back.


    تقييم

    Round Indicators

    • فبراير 10 2020
    • ‪Brandon‬, المملكة المتحدة

    peter b

    “Very Nice Stay”


    Wasn't sure what to expect as we new this area used to be quite run down,not now, Barcelo have done an excellent job in revitalising the area. Suite was nice & spacious, we found the bedroom to be a bit dark but not that much of a problem. Pool area for the royal level was nice & quiet never a sunbed problem, Royal level resturant was nice although some Spanish music would have been better than Jaz.It's nice also that as royal all inclusive you get the harbour area resturants & bars included (apart from the a la carte), there are lovely ocean side walks right to the huge beach where the water is realy calm. All in all excelent resort & hotel, that we would recomend


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