Barceló Maya Palace

Sports

Sports facilities

· Gym with spinning area  

· Professional football pitch with changing rooms  

· A basketball and multi-sports court  

· 2 tennis courts (equipment free of charge)  

· 2 paddle tennis courts (equipment free of charge)  

· New 18 hole miniature golf course (open from 09.00 to noon) (material and equipment included)  

· Volleyball 

· Table tennis 

· Darts 

· Giant chess 

· Pool tables 

All courts with floodlighting are subject to an additional charge 

Non-motorised water sports 

· Pool aerobics 

· Water polo 

· Snorkelling equipment (1 hour of equipment use per day free of charge) 

· Kayaks 

· Water tricycles 

· Basic windsurfing (standard boards) 

· Basic catamarans (Hobie Wave) 

· Scuba diving (one lesson in the swimming pool once a week. 8 minute basic lesson during established opening hours) 

Please note: Most activities require prior booking and are subject to availability and climatic conditions. Basic knowledge may be required. 

Activities with additional charge 

· Professional scuba diving classes (PADI) 

· Professional scuba diving 

· Fishing trips 

· Jet skis

Entertainment for children and families

Fun for children 

Barceló Maya Grand Resort is home to the perfect spot for kids and teenagers to have a great time on holiday. 

Barcy Kids Club offers a supervised activities programme in a fun environment for children from 4 to 12 years of age. 

Fun for the whole family 

If you want to have a great time with the people you love most, we have some great options. 

Guests can enjoy themselves at the new 18-hole miniature golf course that has been completely redesigned, or at our incredible 4-lane bowling alley. You can also enjoy some fun video games at the Strikers Sports Bar (open 24 hours), which the whole family will love. 

Please note: some services are subject to an additional charge.

View the calendar of activities for 2019 at the Maya complex here.

Night-time entertainment and leisure

Nightclubs 

The clubs are just the thing to ensure guests' enjoy their stay, especially as the hotel boasts the best clubs in Riviera Maya. Fun is guaranteed with international music and drinks included. 

Jaguar’s Nightclub: The nightclub has free entry and local drinks are included until 02.00. It has an exclusive VIP Lounge (subject to extra charge) with reservable tables and international brand drinks. (Over 18s only) 

Opening hours: 22.00 to 02.00 Smoking is not permitted inside the nightclub.

One Disco Club: teenagers can also have fun in a healthy environment suitable for their age group, with the latest music and non-alcoholic drinks. Teenager wristband required in order to enter. For teenagers from 13 to 17 years old. 

Opening hours: from 21.30 to 01.30 

Theatres 

Enjoy every night in the company of your family with a variety of shows with professional dancers and a live orchestra. There will be a different show every night at the two theatres. 

Opening hours: general show at 21.30

Snorkelling and Diving

So that guests can have some unique quality experiences with Barceló, the well-known Dressel Divers Club has a base within the complex's facilities. Subject to an additional charge, the company provides diving and snorkelling sessions, as well as other sports such as jet-skiing and deep water fishing. The boats leave from the hotel’s private jetty. 

Dressel Divers Club offers a 20% discount on diving and snorkelling when purchases are made online prior to arrival. For more information, write to info@dresseldivers.com. 

Operating hours: 

Monday to Sunday: 09.00 to 17.00 

Ventura Fly and Ride

The newest and most comprehensive adventure park in the Mexican Caribbean! Located within the Barceló Grand Maya Resort complex, Ventura Fly and Ride offers guests the chance to experience world-class attractions. 

With a safe atmosphere that allows you to experience all the excitement and adventure without having to leave the hotel, the Ventura Fly and Ride has 2 different areas with 11 exciting attractions. 

Make the most of your holiday with endless excitement, enjoying these attractions as many times as you wish. 

General opening hours: Monday to Sunday, 10.00 to 17.00

Ventura Fly 

The best overhead, adrenaline-pumping circuits on the Mayan Riviera! 

Ventura Fly has 8 unique overhead attractions where guests can fly along a circuit of 7 zip lines or enjoy a circuit of 10 rope walks along height-defying suspension bridges. 

This fascinating park includes attractions for guests to have fun without having to leave the hotel: free falling from the wing of a plane, adventures for the kids, exciting roller-coasters and zip lines.

Ventura Ride 

Fast, fun and wild vehicles! Ventura Ride offers 3 types of vehicles that will test every skill: Quad Cycles (BERG quad bikes driven by the driver pedalling), ideal for the whole family; Off Road Polaris all terrain vehicles; and the challenging Go Karts Drift, with a track over 1,000 metres long. 

Restrictions, conditions and prices here.

Health and Wellness

U-Spa 

Over 3,000 m² dedicated to pampering mind and body. 

The new U-Spa Wellness & Fitness Centre at the Barceló Maya Grand Resort complex is inspired by the four elements. 

Enjoy its exclusive facilities: saunas, steam rooms, tropical and bi-thermal showers, dynamic pool and immersion pools. It also has a relaxation area, where you can unwind and tune out of everyday life. 

Its curved architecture in the treatment wing brings about a sensation of relaxation, experienced most strongly inside, in an environment which gives guests the impression of not knowing exactly where they are, having become part of a space where all of the constructive elements reinforce the relaxation ambiance. 

In the wet area, guests will enjoy bright windows with a view to a tropical space especially designed to provide an extraordinary experience. 

High performance massages, body wraps, and facials make up the selection of treatments available in any of its 26 treatment rooms, a float room, a hydrotherapy room, 3 Vichy showers, and a Swiss cabin. 

The beauty salon offers waxing, manicures, pedicures and even special make-up and hair sessions for brides. 

Treatment list

U-Kids Spa 

The new U-Kids Spa complements this wellness centre. A space dedicated to the little ones in the family, using specially designed treatments with appealing scents. 

Fitness centre 

Spectacular fitness studio with the most advanced training equipment for warming up, cardio, cooling down and stretching, plus resistance machines. The gym also features treadmills, exercise bikes, weights and two modern rooms for spinning and yoga. This modern fitness centre is situated inside the U-Spa facilities, where you can find the classes schedule (which vary according to availability at the U-Spa). 

Opening hours: 7.00 to 22.00 

Terms and conditions: as long as you comply with dress and conduct codes, over 18s may use them.

Maya Mall

Located in the Barceló Maya Grand Resort complex, the Maya Mall is the leisure and entertainment centre. A space on the day of a resort of 5 stars can have fun and Enjoy flavours, aromas and unforgettable few.  

An innovative and varied space where you can find the best products and services to complement the best holiday: gift items, artisan products, a variety of restaurants and shops, a miniature golf course, and even a fantastic water park! Shopping and guaranteed fun, just a few steps from the hotel. 

B-Fashion 

Are you looking for the best brands and labels? The hotel benefits from a magnificent luxury boutique with prestigious designer clothing labels such as Boss Green, Lacoste, EA7, Bugatchi, Armani Jeans, Little Me, Desigual, Maaji Swim Wear and Original Penguin, among others. 

The Gift Shop 

For guests wishing to take home a souvenir of their holiday, The Gift Shop offers an endless array of options: typical artisan food of the region, such as chocolate, coffee, vanilla; wines, spirits, tequila, mezcal and tobacco products; or souvenirs and beachwear. 

Plaza Mexicana Culture & Handcraft 

Discover more about the Mexican culture through the large, multicolour examples of handicrafts on offer from the 32 States of the Mexican Republic. 

Tokyo Japanese Restaurant 

Your gastronomic journey from East to West. Enjoy the Japanese show cooking at its best. Surrounded by a unique décor, the experience will transport you to Imperial Japan! A fantastic restaurant to delight the palate with traditional sushi or Teppanyaki prepared to order by the expert chef. 

· Opening hours: from 18.30 to 22.30 

Prior booking required and subject to availability and restrictions. 

Formal dress code applies. 

The Trattoria Ristorante Italiano restaurant 

Reminiscent of the family atmosphere of a traditional trattoria with the irresistible aroma of Italian cuisine, this great restaurant serves classic pastas, pizzas and delicious desserts, among other culinary options. 

· Opening hours: from 18.30 to 22.30 

Prior booking required and subject to availability and restrictions. 

Formal dress code applies. 

ONE Disco Club 

The nightclub for teenagers! At One Disco Club, teenagers can find a perfect place to dance to the latest music without losing sight of a family ambiance. 

Opening hours: open to teenagers from 13 to 17 years from 21.30 to 01:30. Includes non-alcoholic drinks. 

The Mall Bar 

The best cocktails in an unparalleled setting. At The Mall Bar, you can cool down with your favourite cocktail while you enjoy an excellent view of the complex's gardens. 

Opening hours: noon to midnight 

Strikers Sports Bar & Bowling Centre 

This is the ideal place to bring the whole family together. Six bowling lanes, state-of-the-art video games, giant screen, and comfortable chairs from which you can support your favourite team. 

Opening hours: 24 hours a day 

The restaurant offers a buffet service during the following opening hours: 

Light buffet breakfast: 6.00 to 11.00 

Buffet: 11.00 to 03.00 

Snacks: 3.00 to 6.00. Local drinks included. 

Premium drinks are subject to an additional charge. 

Pirates Island Water Park 

Modern daytime activities designed to surprise children, teenagers and adults. Pirates Island is a place for the whole family to enjoy! Slide down the various twisting and turning slides and make a visit to the water games area. 

Opening hours: 9.00 to 17.00 

Additional charge for children over 6 years old and adults. 

Free entry for children under 6 years old. 

Children under 12 years old must be accompanied by an adult at all times. 

Surf Ride. Flow Ride & Bodyboard 

Looking for an adrenaline rush? Surf boards are available to hire for those wanting to experience the fun sensations of this wave pool. Opening hours: 9.00 to 17.00 

Additional charge for children over 6 years old and adults. Free entry for children under 6 years old. 

Children under 12 years old must be accompanied by an adult at all times. 

Barceló Mini Golf 

With 18 newly redesigned holes, the mini golf course is the perfect entertainment of the entire family! 

Opening hours: 9.00 to midnight. Floodlighting for Barceló mini golf course, subject to additional charge. Use of equipment included. 

Please note: all additional charges at the Maya Mall for purchases made at our B-Fashion shop, The Gift Shop, Pirates Island Water Park, Surf Ride, Bowling and Video Games must be paid for by credit card, charged directly to the room with prior credit card authorisation, or by cash at the hotel reception.

All Inclusive

Barceló Hotel Group recommends its All Inclusive accommodation, so that you don’t need to worry about anything except relaxing and enjoying yourself. 

Breakfast, lunch, dinner and snacks included, cocktails and soft drinks at the open bar, sports, activities and entertainment at no additional charge... We offer visitors a special free selection of the best services at the hotel so guests can enjoy the facilities and services even more. But that’s not all, this also includes the main concept of the hotel: “Stay in one and enjoy 5 hotels” with access to the restaurants, bars, swimming pool and beach facilities at the Barceló Maya Palace, Barceló Maya Caribe, Barceló Maya Beach, Barceló Maya Colonial and Barceló Maya Tropical hotels. Discover below the list of services included in the special Barceló All Inclusive programme at the Barceló Maya Palace hotel in Riviera Maya.

What does All-Inclusive include? 

Cuisine 

Breakfast, lunch and dinner in a total of 22 restaurants, including 6 buffet restaurants, 5 beachfront grill restaurants, and 11 à la carte restaurants: Rodizzio (Brazilian), Brasserie (French), Caribe (Caribbean), México Lindo (Mexican), La Fuente (Spanish), Mare Nostrum (seafood), Kyoto (Japanese), Capri (Italian), Santa Fe (steakhouse), and two new restaurants: the Japanese Tokyo and the Italian La Trattoria Ristorante. All the à la carte restaurants require prior booking and have a dress code. 

20 bars, including a sports bar and a lobby bar, open 24 hours a day, nightclub and pool bar with unlimited local drinks and a selection of international drinks. Alcoholic drinks can only be consumed by people over 18 years. 

Facilities and services:

· Welcome cocktail 

· Bureau de Change in the reception area 

· 9 swimming pools, including children’s pools, a half-Olympic size pool and an adult pool 

· Towel and sun-lounger service on the beach and by the swimming pool 

· Waiter service in swimming pool area from 10.30 to 18.00, at no extra charge 

· 2 water parks with slides and waterfalls, located at the Barceló Maya Palace and Barceló Maya Colonial hotels 

· New water park, Pirates Island, and Surf Ride swimming pool. With an additional charge

· Daytime and evening entertainment with activities for all ages 

· Sports Bar, open 24 hours 

· Children’s Barcy Club (for 4 to 12 year olds) 

· A theatre with air conditioning for enjoying spectacular shows with a live band 

· Day and night-time activities for all ages 

· Disco for teenagers 

· Pool and giant chess 

· Free entry to the daily show with drinks included in the Kukulkan and Palenque theatres 

· Club with drinks included from 23.00 to 2.00 for over 18s only 

· Catholic mass celebrated regularly in the Nuestra Señora de Guadalupe chapel (situated inside the Plaza Mexicana shopping centre) 

· Guest Transport Service from 8.00 to 2.30 

· Minibar in the room restocked daily with bottled water, soft drinks and regional beer 

· Coffee-making facilities in the room with bottled water, coffee, tea, sugar and cream 

· Regional drinks (soft drinks, beer, wine, house liquor, cocktails and coffee) 

· Safe

· Alarm clock

· Bathrobe and slippers 

· Iron and ironing board 

· Hairdryer 

· Tips and taxes included 

Activities 

· Tennis 

· Paddle tennis 

· Multi-purpose sports court 

· Miniature 18-hole golf course 

· Fitness studio

· Activities programme 

· Non-motorised water sports 

Services not included 

· Business centre 

· Internet and Wi-Fi access 

· Shopping centre, where you will find gifts and handcrafted items, multi-brand boutiques, jewellery, pharmacy, record shop, Logo Shop, and Photo Shop

· U Spa, U Kids Spa, health and beauty treatments 

· Motorised water sports 

· Private dinner 

· Bowling and video games 

· Babysitting service 

· Laundry 

· Barceló Maya Convention Centre 

· Wedding packages 

· Travel agent, car rental and taxi service 

· 24-hour medical and ambulance services 

· Admission to the VIP lounge at the Jaguar nightclub 

· Shops (subject to additional charge) 

· Professional scuba diving classes (PADI) 

· Professional scuba diving 

· Telephone calls 

· Pirate Island and the Surf Ride Swimming Pool 

· Any service provided by external suppliers

· Any service not included in our Barceló All Inclusive programme

· Ecotax (Law of Environmental Cleanliness) $20 MXN per room per night

Premium Level

Club Premium is an exclusive concept of services and facilities offered at Barceló Premium Level hotels that provides guests with a superior, exclusive level of service. 

To obtain Premium Level services, book one of the following room categories: Junior Suite Pool View Premium Level, Junior Suite Ocean Front Premium Level, Suite Ocean Front Premium Level and Suite Presidencial Ocean Front Premium Level.

Royal Level includes, among others, the following services: 

· Personalised check-in and check-out in the exclusive Premium Level area

· Exclusive concierge service for Premium Level guests

· Room with the best view in the Club Premium area

· Bottle of mezcal on arrival

· Swimming pool towels in the room 

· VIP Minibar (soft drinks, water, national beer and snacks) 

· Superior amenities in the bathroom 

· Evening amenity in the room

· Priority booking in the à la carte restaurants

· Exclusive use of the Premium Level Lounge with international beverages, canapés, continental breakfast, board games, books, newspapers and free internet. Service available from 7.00 to 23.00 

· Premium drinks in all the hotel bars and restaurants

· Free local calls 

· Free Wi-Fi in allocated areas (with two access codes per room, one device at a time) 

· Express laundry service at the normal rate

· Room service 

· Aromatherapy menu

· Free late check-out (subject to availability)

· 10% discount in Barceló gift shops

· Logo Shop souvenir and free gift for children under the age of 12 (for stays of 4 nights or more)

· Access to the hydrotherapy circuit, once a day throughout your entire stay.

Resort Discount

Enjoy up to US$1000 in discounts to spend on unforgettable experiences! 

With Barceló Hotel Group Resort Discounts you can enjoy up to an incredible 25% off services and facilities at the hotel.

More information

Environmental Policy

Barceló Maya Grand Resort is responsible for productive transformation through social equality and respect for the environment that will allow for the preservation of our natural and cultural heritage, basis of the strengths and opportunities to be faced by future generations.

We are committed to saving energy and natural resources, using biodegradable products, protecting flora and fauna, investing in continual training, making donations, promoting activities that benefit our community, and ensuring total guest satisfaction and loyalty, as well as encouraging our suppliers and collaborators to do the same.