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Barceló Hotel Pool  Jandía Playa
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Map and location

Sancho Panza, s/n. Urbanización Playa del Jable   35625 Jandía, Pájara (Fuerteventura) , Islas Canarias   España  


Places of Interest

80 km Fuerteventura

400 m Jandía beach

1 km Jandía Golf

45 km Las Playitas Golf Course

Premios y Reconocimientos

Prizes and awards

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Occidental Jandía Playa

4.0/5 Round Indicators
| 8207 تعليقات النزلاء

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Comments

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التصفية حسب:

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    Round Indicators
    GingerGX 11/17/2019 زوجان

    “Good Hotel”

    Great views and good food. Hotel décor a bit date, a bit too much brown!!. But overall very enjoyable. Liked the patio location and the terrace breakfast. The jacuzzi was a nice extra touch. It was very nice to be able to see the beach and hear the sea from t he room. Food good but main dining room a bit busy with lots of people milling around a smallish food area.
    Round Indicators
    Paul N 11/17/2019 العائلة

    “Occidental Jandia Playa”

    Tbh i expected better, however the rooms were large and spacious, clean enough. It was small things like having to pay 3 euros a day for the room safe- Never had to before. Too confusing at the bars to work out what was included in the drinks prices etc- just make all drinks inclusive and there is no confusion. If you want a special drink etc go elsewhere. No info boards in the hotel - the special big touch tv's didn't work and they promoted an App- What do you do if you don't do a smartphone or you leave it at home. The wifi was exactly the best to write home about. i would definitely think twice before returning there - it wasn't anything big that spoiled it just lots of little things adding up

    استجاب OccidentalJandia, Guest Relations Manager في ‪Occidental Jandia Playa‬, لهذا التعليق
     Dear Paul, In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. We apologise if you were not informed of the additional services (like the safe) prior to your arrival. We try to offer customers a simple booking alternative with the lowest price and then invite them to add only the services they want. Please rest assured we have taken good note of your remarks rand sincerely regret your dissatisfaction, mostly beacuse we always strive to give the best value to our guests studying the prices in accordance with hotels of the same category in our area. Also we lament that our bar pricing did not meet your expectations and caused you some confusion. Please rest assured that your comments will be discussed as we always strive to evaluate the optimal pricing for our future guests. We also regret the lack of service of our information screens. We have had some technical problems, but besides the application that we understand may not be of help for some people, our reception is open 24 hours and available to customers for any information they need. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Best regards, Guest Experience Management Occidental Jandía Playa ****

    Round Indicators
    MrMrsHappyR ليفربول, المملكة المتحدة. 11/16/2019 زوجان

    “Great apart from old room”

    Positives Lunch and Dinner, food was very good with great choice and some quality meat and fish and salad and desserts. There is also an excellent selection of fresh fruit. Also very good selection of vegetarian options including vegetarian margarine. They also do lovely large soft bread rolls at all meal times. Staff were friendly and helpful. It's good that you can help yourself to wine, beer, soft drinks, etc during lunch and dinner. It's also great that they do several zero sugar lemonade & coke. Also some herbal teas. You get a bottle of still and sparkling water on arrival in the fridge. The hotel then relies on people filling up their water bottles in the free bars etc which is a good environmental thing to do. Lots of sun loungers available. Everything closes at 11pm which is great for those that like a quiet relaxing holiday. Negatives The thing that stopped it getting 4 stars was our room was very dated, with dark old scratched furniture and ground floor balcony is poor with no privacy. But you can pay a hefty amount for a nicer room that would probably be the standard in other hotels. The cereal and cooked breakfast sausages and beans were poor quality. Although as mentioned in positives, there is a very good selection of fresh fruit and cakes and pastries. This is a huge hotel with a lots guests which means there is a lack of available seats in the evening in the various lounge areas. Unless you rush your evening meal to be one of the first lucky 100 guests to get out first and nab a seat. There should really be an anti bacterial hand gel dispenser as you enter the dining area. As there are probably as many guests as a small cruise ship and a small minority of people do not wash their hands and lots of people are touching the food dispensers. So tip, being your own anti bacterial hand gel before meal times. There should be plate warmers as the food goes cold quickly. Overall despite the negatives at made it a good holiday. It is a beautiful stretch of coastline and Jandia, Morro Jable area very nice towns. Things to do: Although the hotel is at the top of the hill, you can avoid having to walk up/down by walking to area 9 and getting the lift down to the shopping area at the front. A spectacular beach on the seafront with nice walks. There are a few shops. Nice walk along the beach to Morro Jable Lighthouse. The Morro Jable area has some good quality shops such as Tommy Hilfiger, etc. There is a good market on Monday and Thursday near the Cosmo shopping precinct just past the lighthouse. Although they do sell a lot of tat. But there are a few stalls with nice home made goods, etc. There is a free bus that goes to the Oasis Wildlife Park (paid entry) which is a fantastic zoo where you can hand feed some of the animals.

    استجاب OccidentalJandia, Guest Relations Manager في ‪Occidental Jandia Playa‬, لهذا التعليق
     Dear Guest, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. We are sorry that you found certain imperfections resulting from wear and tear in the room where you stayed. Our Maintenance staff work hard to keep the facilities in good condition so guests feel comfortable. We would like to inform that all trays of our buffets are being constantly checked by our kitchen staff to ensure that the temperature of the food is adequate and that all options are being replenished throughout all services, nevertheless please rest assured that your comments will be shared with the team so as to avoid receiving this kind of feedback in the future. We are deeply sorry to read that you had difficulties to find a seat during your stay, and we would like to highlight that our hotel is organized to host lot of guests and it is for this reason that we have many lounger spaces and bars where guests can seat depending on their preferences. Also we are sorry that it was difficult to find a table in our terrace, and we will inform our maître. We thank you for your suggestion and we will discuss everything in our meeting. On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Moreover we are glad you enjoyed the comfort of our sunbeds. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind Regards, Guest Experience Manager Occidental Jandia Playa****

    Round Indicators
    D810JD ‪Sheffield‬, المملكة المتحدة. 11/14/2019 العائلة

    “Its ok”

    An ok hotel. Great polite and friendly staff. Food was ok, but the lunches were excellent. Breakfast and dinner only ok. The grounds are rather hilly, and my legs know that I have stayed there. Not the greatest layout of the hotel, with the dining and bars quite a walk (up hill) away. Rooms need a refresh. Mine was dusty all week, and there were broken / cracked tiles in the bathroom. The gardens are superb.

    استجاب OccidentalJandia, Guest Relations Manager في ‪Occidental Jandia Playa‬, لهذا التعليق
     Dear Guest, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. We apologise if the current state of our facilities and rooms did not meet your expectations. Although this is not a newly-built hotel, we work hard to keep it in good condition so guests feel comfortable. We will forward your comment to the management team because customer feedback helps us to improve, and we will keep it in mind for future infrastructure renovations. We are deeply sorry to read that the layout of our hotel did not meet your expectations and we would like to invite you, for the next time to visit our webpage or contact our call center to give to you the best choice to join your holydays. On the other hand appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind Regards, Guest Experience Manager Occidental Jandia Playa****

    Round Indicators
    Duchess3001 لندن, المملكة المتحدة. 11/13/2019 زوجان

    “Short break”

    Excellent holiday, highly recommend. Will definitely visit again and again. Just sad it ended so soon, would loved to have stayed longer. Very comfortable beds and excellent choice of food and drinks.

    استجاب OccidentalJandia, Guest Relations Manager في ‪Occidental Jandia Playa‬, لهذا التعليق
     Dear guest, We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Guest Experience Management Occidental Jandía Playa ****

    تقييم

    Round Indicators

    • نوفمبر 17 2019
    • زوجان

    GingerGX

    “Good Hotel”


    Great views and good food. Hotel décor a bit date, a bit too much brown!!. But overall very enjoyable. Liked the patio location and the terrace breakfast. The jacuzzi was a nice extra touch. It was very nice to be able to see the beach and hear the sea from t he room. Food good but main dining room a bit busy with lots of people milling around a smallish food area.


    تقييم

    Round Indicators

    • نوفمبر 17 2019
    • العائلة

    Paul N

    “Occidental Jandia Playa”


    Tbh i expected better, however the rooms were large and spacious, clean enough. It was small things like having to pay 3 euros a day for the room safe- Never had to before. Too confusing at the bars to work out what was included in the drinks prices etc- just make all drinks inclusive and there is no confusion. If you want a special drink etc go elsewhere. No info boards in the hotel - the special big touch tv's didn't work and they promoted an App- What do you do if you don't do a smartphone or you leave it at home. The wifi was exactly the best to write home about. i would definitely think twice before returning there - it wasn't anything big that spoiled it just lots of little things adding up


    استجاب OccidentalJandia, Guest Relations Manager في ‪Occidental Jandia Playa‬, لهذا التعليق
    Dear Paul, In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. We apologise if you were not informed of the additional services (like the safe) prior to your arrival. We try to offer customers a simple booking alternative with the lowest price and then invite them to add only the services they want. Please rest assured we have taken good note of your remarks rand sincerely regret your dissatisfaction, mostly beacuse we always strive to give the best value to our guests studying the prices in accordance with hotels of the same category in our area. Also we lament that our bar pricing did not meet your expectations and caused you some confusion. Please rest assured that your comments will be discussed as we always strive to evaluate the optimal pricing for our future guests. We also regret the lack of service of our information screens. We have had some technical problems, but besides the application that we understand may not be of help for some people, our reception is open 24 hours and available to customers for any information they need. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Best regards, Guest Experience Management Occidental Jandía Playa ****

    تقييم

    Round Indicators

    • نوفمبر 16 2019
    • ليفربول, المملكة المتحدة
    • زوجان

    MrMrsHappyR

    “Great apart from old room”


    Positives Lunch and Dinner, food was very good with great choice and some quality meat and fish and salad and desserts. There is also an excellent selection of fresh fruit. Also very good selection of vegetarian options including vegetarian margarine. They also do lovely large soft bread rolls at all meal times. Staff were friendly and helpful. It's good that you can help yourself to wine, beer, soft drinks, etc during lunch and dinner. It's also great that they do several zero sugar lemonade & coke. Also some herbal teas. You get a bottle of still and sparkling water on arrival in the fridge. The hotel then relies on people filling up their water bottles in the free bars etc which is a good environmental thing to do. Lots of sun loungers available. Everything closes at 11pm which is great for those that like a quiet relaxing holiday. Negatives The thing that stopped it getting 4 stars was our room was very dated, with dark old scratched furniture and ground floor balcony is poor with no privacy. But you can pay a hefty amount for a nicer room that would probably be the standard in other hotels. The cereal and cooked breakfast sausages and beans were poor quality. Although as mentioned in positives, there is a very good selection of fresh fruit and cakes and pastries. This is a huge hotel with a lots guests which means there is a lack of available seats in the evening in the various lounge areas. Unless you rush your evening meal to be one of the first lucky 100 guests to get out first and nab a seat. There should really be an anti bacterial hand gel dispenser as you enter the dining area. As there are probably as many guests as a small cruise ship and a small minority of people do not wash their hands and lots of people are touching the food dispensers. So tip, being your own anti bacterial hand gel before meal times. There should be plate warmers as the food goes cold quickly. Overall despite the negatives at made it a good holiday. It is a beautiful stretch of coastline and Jandia, Morro Jable area very nice towns. Things to do: Although the hotel is at the top of the hill, you can avoid having to walk up/down by walking to area 9 and getting the lift down to the shopping area at the front. A spectacular beach on the seafront with nice walks. There are a few shops. Nice walk along the beach to Morro Jable Lighthouse. The Morro Jable area has some good quality shops such as Tommy Hilfiger, etc. There is a good market on Monday and Thursday near the Cosmo shopping precinct just past the lighthouse. Although they do sell a lot of tat. But there are a few stalls with nice home made goods, etc. There is a free bus that goes to the Oasis Wildlife Park (paid entry) which is a fantastic zoo where you can hand feed some of the animals.


    استجاب OccidentalJandia, Guest Relations Manager في ‪Occidental Jandia Playa‬, لهذا التعليق
    Dear Guest, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. We are sorry that you found certain imperfections resulting from wear and tear in the room where you stayed. Our Maintenance staff work hard to keep the facilities in good condition so guests feel comfortable. We would like to inform that all trays of our buffets are being constantly checked by our kitchen staff to ensure that the temperature of the food is adequate and that all options are being replenished throughout all services, nevertheless please rest assured that your comments will be shared with the team so as to avoid receiving this kind of feedback in the future. We are deeply sorry to read that you had difficulties to find a seat during your stay, and we would like to highlight that our hotel is organized to host lot of guests and it is for this reason that we have many lounger spaces and bars where guests can seat depending on their preferences. Also we are sorry that it was difficult to find a table in our terrace, and we will inform our maître. We thank you for your suggestion and we will discuss everything in our meeting. On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Moreover we are glad you enjoyed the comfort of our sunbeds. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind Regards, Guest Experience Manager Occidental Jandia Playa****

    تقييم

    Round Indicators

    • نوفمبر 14 2019
    • ‪Sheffield‬, المملكة المتحدة
    • العائلة

    D810JD

    “Its ok”


    An ok hotel. Great polite and friendly staff. Food was ok, but the lunches were excellent. Breakfast and dinner only ok. The grounds are rather hilly, and my legs know that I have stayed there. Not the greatest layout of the hotel, with the dining and bars quite a walk (up hill) away. Rooms need a refresh. Mine was dusty all week, and there were broken / cracked tiles in the bathroom. The gardens are superb.


    استجاب OccidentalJandia, Guest Relations Manager في ‪Occidental Jandia Playa‬, لهذا التعليق
    Dear Guest, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. We apologise if the current state of our facilities and rooms did not meet your expectations. Although this is not a newly-built hotel, we work hard to keep it in good condition so guests feel comfortable. We will forward your comment to the management team because customer feedback helps us to improve, and we will keep it in mind for future infrastructure renovations. We are deeply sorry to read that the layout of our hotel did not meet your expectations and we would like to invite you, for the next time to visit our webpage or contact our call center to give to you the best choice to join your holydays. On the other hand appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind Regards, Guest Experience Manager Occidental Jandia Playa****

    تقييم

    Round Indicators

    • نوفمبر 13 2019
    • لندن, المملكة المتحدة
    • زوجان

    Duchess3001

    “Short break”


    Excellent holiday, highly recommend. Will definitely visit again and again. Just sad it ended so soon, would loved to have stayed longer. Very comfortable beds and excellent choice of food and drinks.


    استجاب OccidentalJandia, Guest Relations Manager في ‪Occidental Jandia Playa‬, لهذا التعليق
    Dear guest, We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Guest Experience Management Occidental Jandía Playa ****

    Barceló Hotel Pool  Jandía Playa

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