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Hotel Pool  Occidental Grand Nuevo Vallarta Resort
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Map and location

Paseo de Los Cocoteros 18 Villa 8 Fracc. Náutico Turístico   63732 Nuevo Vallarta , Nayarit   México  


Places of Interest

11.5 km Gustavo Díaz Ordaz International Airport

100 m Beach

Premios y Reconocimientos

Prizes and awards

آراء النزلاء

لا يوجود أفضل من خبرة المسافر

Occidental Nuevo Vallarta

4.5/5 Round Indicators
| 6108 تعليقات النزلاء

التقييم الإجمالي

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تقييم مُفصل

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الجودة مقابل السعر

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الموقع

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الراحة

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الغرف

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النظافة

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الخدمة


Comments

ممتاز

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3397

جيد جدًا

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التصفية حسب:

ترتيب حسب

    Round Indicators
    jwicke3 ‪Tomahawk‬, ‪Wisconsin‬. 02/28/2020 العائلة

    “Occidental nuevo vallarta - los olivos restaurant”

    Excellent food and service. Carlos Ortiz, Alejandro Aegulio and Rafale Aref and Erick Casas provided exceptional service, including very tasty menu recommendations. The caesar salad with bacon and the parmesean crisp was presented in a unique way and was extra delish. Great staff and restaurant.
    Round Indicators
    Diana F ‪Bozeman‬, ‪Montana‬. 02/28/2020

    “Our favorite resort near Puerto Vallarta”

    The beach is perfect with small enough waves that you can get a nice boogie board ride but won't hurt you like some situations in Hawaii. All of the staff are so friendly and helpful. The food is great in all the al la carte and buffet restaurants. We use our Royal Club so we also have access to the special restaurant. Especially nice if the others are already booked. The rooms are nice and comfortable. If there is ever a problem with AC or what ever, they fix it immediately.

    استجاب OCCIDENTALNV, Gerente في أوكسيدينتال جراند نوفو فالارتا شامل جميع الخدمات, لهذا التعليق
     Dear Mrs. Diana, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental hotel and are delighted to read that we were able to match your holiday expectations. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. All our best, Nelly Sánchez / General Manager

    Round Indicators
    Tourist173197 02/28/2020

    “wonderful”

    Everything was very good except there was no disco or dancing in the evenings. The most useful invention is the chip with the wrist band to open the room, to get the towels, etc. You don't need "to forget or misplace " your room key!!! A welcome thing is: no food outside the restaurants, no straws for drinks, that equals to cleanliness, also a pray bird to scare away unwanted animals and birds from the eating area.

    استجاب OCCIDENTALNV, Gerente في أوكسيدينتال جراند نوفو فالارتا شامل جميع الخدمات, لهذا التعليق
     Dear Guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Occidental Nuevo Vallarta hotel with us and TripAdvisor readers. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Sincerely, Nelly Sánchez / General Manager

    Round Indicators
    Carriespeh 02/27/2020

    “Perfect Girls' Getaway”

    We booked our trip to Occidental Nuevo Vallarta through Costco Travel, and we definitely were not disappointed! As my first experience at an all-inclusive, I was blown away with how friendly and accomodating many of the staff members were. Our room, our food, and our drinks were all amazing! If you're at the Royal Level Pool, find Luis! He is so kind and always willing to find you what you need.

    استجاب OCCIDENTALNV, Gerente في أوكسيدينتال جراند نوفو فالارتا شامل جميع الخدمات, لهذا التعليق
     Dear Carrie, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental hotel and are delighted to read that we were able to match your holiday expectations. We are also very pleased to read your complété satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regards, Nelly Sánchez / General Manager

    Round Indicators
    chrissyw66 فانكوفر, كندا. 02/24/2020 العائلة

    “Great Resort”

    Just came back from a week with family and friends. The resort is very clean and the beach is beautiful. The highlights were the wonderful staff and the food was wonderful. The negatives: construction! Our room was right beside it and it would start at 7:30 am until 8pm. You could not sleep in or have a nap if you wanted to. We got used to it but they should have given a discount or thrown in a couple of massages or something for the huge inconvenience for the people on the south side of the resort that had to be next to it. We had now warning that there would be construction noise all day. My view was of a construction site but I didn’t hang out in my room at all this trip so it made no difference to me. No balcony’s unless you were in the first floor. The staff were so happy and the service was exceptional. I’ve stayed in a lot of resorts and the staff were the best I’ve encountered ever and it really made up for the construction! A big shout out to the concierge Gabriel and the also to Luis, David, Rene and Ulisis. The bellman were also just fantastic. The staff and the beach are 5 star! We had a wonderful time and I would return to this resort after the construction is finished.

    استجاب OCCIDENTALNV, Gerente في أوكسيدينتال جراند نوفو فالارتا شامل جميع الخدمات, لهذا التعليق
     Dear Guest, We first would like to thank you for choosing our Occidental Nuevo Vallarta for your holidays in Riviera Nayarit and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. We apologize for any inconvenience during your stay, please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Cordially, Nelly Sánchez / General Manager

    تقييم

    Round Indicators

    • فبراير 28 2020
    • ‪Tomahawk‬, ‪Wisconsin‬
    • العائلة

    jwicke3

    “Occidental nuevo vallarta - los olivos restaurant”


    Excellent food and service. Carlos Ortiz, Alejandro Aegulio and Rafale Aref and Erick Casas provided exceptional service, including very tasty menu recommendations. The caesar salad with bacon and the parmesean crisp was presented in a unique way and was extra delish. Great staff and restaurant.


    تقييم

    Round Indicators

    • فبراير 28 2020
    • ‪Bozeman‬, ‪Montana‬

    Diana F

    “Our favorite resort near Puerto Vallarta”


    The beach is perfect with small enough waves that you can get a nice boogie board ride but won't hurt you like some situations in Hawaii. All of the staff are so friendly and helpful. The food is great in all the al la carte and buffet restaurants. We use our Royal Club so we also have access to the special restaurant. Especially nice if the others are already booked. The rooms are nice and comfortable. If there is ever a problem with AC or what ever, they fix it immediately.


    استجاب OCCIDENTALNV, Gerente في أوكسيدينتال جراند نوفو فالارتا شامل جميع الخدمات, لهذا التعليق
    Dear Mrs. Diana, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental hotel and are delighted to read that we were able to match your holiday expectations. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. All our best, Nelly Sánchez / General Manager

    تقييم

    Round Indicators

    • فبراير 28 2020

    Tourist173197

    “wonderful”


    Everything was very good except there was no disco or dancing in the evenings. The most useful invention is the chip with the wrist band to open the room, to get the towels, etc. You don't need "to forget or misplace " your room key!!! A welcome thing is: no food outside the restaurants, no straws for drinks, that equals to cleanliness, also a pray bird to scare away unwanted animals and birds from the eating area.


    استجاب OCCIDENTALNV, Gerente في أوكسيدينتال جراند نوفو فالارتا شامل جميع الخدمات, لهذا التعليق
    Dear Guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Occidental Nuevo Vallarta hotel with us and TripAdvisor readers. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Sincerely, Nelly Sánchez / General Manager

    تقييم

    Round Indicators

    • فبراير 27 2020

    Carriespeh

    “Perfect Girls' Getaway”


    We booked our trip to Occidental Nuevo Vallarta through Costco Travel, and we definitely were not disappointed! As my first experience at an all-inclusive, I was blown away with how friendly and accomodating many of the staff members were. Our room, our food, and our drinks were all amazing! If you're at the Royal Level Pool, find Luis! He is so kind and always willing to find you what you need.


    استجاب OCCIDENTALNV, Gerente في أوكسيدينتال جراند نوفو فالارتا شامل جميع الخدمات, لهذا التعليق
    Dear Carrie, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental hotel and are delighted to read that we were able to match your holiday expectations. We are also very pleased to read your complété satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regards, Nelly Sánchez / General Manager

    تقييم

    Round Indicators

    • فبراير 24 2020
    • فانكوفر, كندا
    • العائلة

    chrissyw66

    “Great Resort”


    Just came back from a week with family and friends. The resort is very clean and the beach is beautiful. The highlights were the wonderful staff and the food was wonderful. The negatives: construction! Our room was right beside it and it would start at 7:30 am until 8pm. You could not sleep in or have a nap if you wanted to. We got used to it but they should have given a discount or thrown in a couple of massages or something for the huge inconvenience for the people on the south side of the resort that had to be next to it. We had now warning that there would be construction noise all day. My view was of a construction site but I didn’t hang out in my room at all this trip so it made no difference to me. No balcony’s unless you were in the first floor. The staff were so happy and the service was exceptional. I’ve stayed in a lot of resorts and the staff were the best I’ve encountered ever and it really made up for the construction! A big shout out to the concierge Gabriel and the also to Luis, David, Rene and Ulisis. The bellman were also just fantastic. The staff and the beach are 5 star! We had a wonderful time and I would return to this resort after the construction is finished.


    استجاب OCCIDENTALNV, Gerente في أوكسيدينتال جراند نوفو فالارتا شامل جميع الخدمات, لهذا التعليق
    Dear Guest, We first would like to thank you for choosing our Occidental Nuevo Vallarta for your holidays in Riviera Nayarit and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. We apologize for any inconvenience during your stay, please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Cordially, Nelly Sánchez / General Manager

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