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Barceló Santa Cruz Contemporáneo Hotel Events
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Map and location

Rambla de Santa Cruz 116   38001 Santa Cruz de Tenerife , Islas Canarias   España  


Places of Interest

15.3 km Tenerife-North Airport

7 km Las Teresitas beach

8.6 km Port of Santa Cruz de Tenerife

Premios y Reconocimientos

Prizes and awards

آراء النزلاء

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Occidental Santa Cruz Contemporáneo

4.0/5 Round Indicators
| 1683 تعليقات النزلاء

التقييم الإجمالي

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تقييم مُفصل

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الجودة مقابل السعر

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الموقع

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الراحة

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الغرف

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النظافة

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الخدمة


Comments

ممتاز

34% Complete

580

جيد جدًا

36% Complete

614

مُرضي

17% Complete

301

سيئ

7% Complete

127

سيئ جدًا¡

3% Complete

62

التصفية حسب:

ترتيب حسب

    Round Indicators
    taylif884131 02/14/2020

    “One night stay”

    This is the third time we have stayed in the hotel , but having stayed in the Taburiente Hotel round the corner , We will stay there next time . We were woken early by either noisy people in the room next door or the cleaners .
    Round Indicators
    bgislo810120 02/11/2020 زوجان

    “Good Hotel in Santa Cruz de Tenerife”

    All our requests were accepted and we had a comfortable and quiet room. Breakfast was excellent. A convenient parking is quite near the hotel at a reasonable price. The large park near the Hotel is very nice
    Round Indicators
    Mario S Naples. 02/06/2020

    “Very good 3-star hotel in the center of Santa Cruz de Tenerife”

    Hotel is located in a nice area and has good ambiance. I stayed in a junior suite on the top floor, which has a big terrace with very nice views (recommended). The breakfast was very good and the overall service was at the four-star level!

    استجاب OccidentalSantaCruz, Guest Relations Manager في ‪Occidental Santa Cruz Contemporaneo‬, لهذا التعليق
     Dear Mario, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Occidental Santa Cruz Contemporáneo hotel with us and with the rest of Tripadvisor readers. We sincerely appreciate you pointing out the comfort and views of our junior suites, which have been designed to make our guests' stay as comfortable as possible. We are fully aware that an attractive accommodation plays a key role to our guests' overall holiday experience, and therefore we are very pleased to read that you were satisfied with yours. Additionally, we would like to thank you for your kind words about the location of the hotel, since, truly, our hotel is located in an unbeatable area near the center and allows guests to enjoy the entire city of Santa Cruz. It is also good to know that you enjoyed the many culinary delights prepared for our breakfast buffet by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates, and we thank you for letting us know that we could conquer yours. We sincerely appreciate your highlights on the service you received in our restaurant and we will not fail to share your praising comments with the entire team with our congratulations for their contribution to your wellbeing whilst staying in the hotel We are thrilled to know that you enjoyed your recent stay with us.Thank you for making us your choice hotel when visiting the area, and we look forward to welcoming you back again very soon. Sincerely, Marina Zaldumbide | Assistant Manager

    Round Indicators
    rolandotravel ستوكهولم, السويد. 01/13/2020 عطلة مع الأصدقاء

    “Great new-year stay”

    Great new-year stay in top floor room with views over the city. Pool area unfortunately closed but excellent sun and viewing terrace on the roof. Located next to large park (García Sanabria City Park) offering lovely walks among beautiful vegetation and birds.

    استجاب JoseLuisS1746, Guest Relations Manager في ‪Occidental Santa Cruz Contemporaneo‬, لهذا التعليق
     Dear guest, Thank you very much for making our Occidental Santa Cruz Contemporáneo your choice hotel on this occasion and for your very kind feedback regarding your recent stay with us. Regarding your comment about the swimming pool, we sincerely lament your disappointment with finding it closed, since, as advertised on our websites, the pool is only open during the summer months and closes in October. However, we will definitely take note of your comments and will take them into account for future modifications. On a different note, we are very pleased to know that you enjoyed the views from our rooftop terrace as well as the excellent city views from your room. Additionally, we are glad to hear that you enjoyed our centric location as well as the relaxing ambience of the Garcia Sanabria City Park, which despite being in the center of Santa Cruz, offers our guests a perfect space for relaxation and leisure. Once again, thank you for your time and for the great input, and we look forward to welcoming you again in the near future. Best regards, Marina Zaldumbide | Assistant Manager

    Round Indicators
    robinandrachel مقاطعة اليكانتي, إسبانيا. 12/28/2019 زوجان

    “Business not pleasure”

    Although this hotel is modern clean and comfortable we found that is was more for a business trip. We stayed three days half board while waiting to go on our cruise ship. Staff was friendly and spoke English very well. Breakfast was ok apart from hot food was cold but there was a good variety. Dinner in the evening was very limited with same menu every evening sometimes not all items were available.no tourist information leaflets at all in hotel so if new to the area no information on what there is to do.

    استجاب JoseLuisS1746, Guest Relations Manager في ‪Occidental Santa Cruz Contemporaneo‬, لهذا التعليق
     Dear Robin and Rachel, We first would like to thank you for choosing our Occidental Santa Cruz Contemporáneo hotel for your holidays in Tenerife and for sharing your review on your experience among us. We really appreciate your highlights about the comfort, cleanliness and modern style of the hotel. We also thank you for your very nice compliments towards our staff, as they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We are sure they will be very pleased to know that their efforts have been appreciated. Concerning your comment about the temperature of some breakfast items, all trays of our buffets are being constantly checked by our kitchen staff to ensure that the temperature of the food is adequate and that all options are being replenished throughout all services. Nevertheless, we apologize please rest assured that your comments have been shared with the team so as to avoid receiving this kind of feedback in the future. Regarding dinner in the evening, we would like to point out that our guests have three options to choose from: our half board at the Buffet Restaurant (which follows a menu rotation that changes every day), our fixed à la carte menu at our Macusamba bar, or our 'daily menu' at Macusamba (which is also a different one every day). All in all, we sincerely lament that all these options were not properly informed to you during your stay, as we would've wished that you'd fully enjoyed our gastronomical efforts and all the great aspects that our hotel has to offer. On a different note, while it is true that the hotel is perfectly suited for business trips (since we have up to 6 conference rooms, excellent WiFi connection throughout the hotel, audiovisuals, etc.), our leisure travellers normally also appreciate the comfort, great service and central location of the hotel, where they get to spend some relaxing days getting to know the best area of Santa Cruz de Tenerife. We were very surprised to read your comment about the tourist information leaflets, as our Reception team provides maps, leaflets, and all the necessary info. to make the most of the city to any guest who requests it at our front desk. Thank you again for choosing our hotel on this occasion and for the courtesy of your time, even though we understand that this was not the best fit for your travel party, therefore we strongly encourage you for a future occasion to contact our call center from where our agents will be able to give you all the relevant information to make sure that you book the Barceló hotel that can make all your holiday wishes come true. Sincerely, Marina Zaldumbide | Adjunta a Dirección

    تقييم

    Round Indicators

    • فبراير 14 2020

    taylif884131

    “One night stay”


    This is the third time we have stayed in the hotel , but having stayed in the Taburiente Hotel round the corner , We will stay there next time . We were woken early by either noisy people in the room next door or the cleaners .


    تقييم

    Round Indicators

    • فبراير 11 2020
    • زوجان

    bgislo810120

    “Good Hotel in Santa Cruz de Tenerife”


    All our requests were accepted and we had a comfortable and quiet room. Breakfast was excellent. A convenient parking is quite near the hotel at a reasonable price. The large park near the Hotel is very nice


    تقييم

    Round Indicators

    • فبراير 6 2020
    • Naples

    Mario S

    “Very good 3-star hotel in the center of Santa Cruz de Tenerife”


    Hotel is located in a nice area and has good ambiance. I stayed in a junior suite on the top floor, which has a big terrace with very nice views (recommended). The breakfast was very good and the overall service was at the four-star level!


    استجاب OccidentalSantaCruz, Guest Relations Manager في ‪Occidental Santa Cruz Contemporaneo‬, لهذا التعليق
    Dear Mario, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Occidental Santa Cruz Contemporáneo hotel with us and with the rest of Tripadvisor readers. We sincerely appreciate you pointing out the comfort and views of our junior suites, which have been designed to make our guests' stay as comfortable as possible. We are fully aware that an attractive accommodation plays a key role to our guests' overall holiday experience, and therefore we are very pleased to read that you were satisfied with yours. Additionally, we would like to thank you for your kind words about the location of the hotel, since, truly, our hotel is located in an unbeatable area near the center and allows guests to enjoy the entire city of Santa Cruz. It is also good to know that you enjoyed the many culinary delights prepared for our breakfast buffet by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates, and we thank you for letting us know that we could conquer yours. We sincerely appreciate your highlights on the service you received in our restaurant and we will not fail to share your praising comments with the entire team with our congratulations for their contribution to your wellbeing whilst staying in the hotel We are thrilled to know that you enjoyed your recent stay with us.Thank you for making us your choice hotel when visiting the area, and we look forward to welcoming you back again very soon. Sincerely, Marina Zaldumbide | Assistant Manager

    تقييم

    Round Indicators

    • يناير 13 2020
    • ستوكهولم, السويد
    • عطلة مع الأصدقاء

    rolandotravel

    “Great new-year stay”


    Great new-year stay in top floor room with views over the city. Pool area unfortunately closed but excellent sun and viewing terrace on the roof. Located next to large park (García Sanabria City Park) offering lovely walks among beautiful vegetation and birds.


    استجاب JoseLuisS1746, Guest Relations Manager في ‪Occidental Santa Cruz Contemporaneo‬, لهذا التعليق
    Dear guest, Thank you very much for making our Occidental Santa Cruz Contemporáneo your choice hotel on this occasion and for your very kind feedback regarding your recent stay with us. Regarding your comment about the swimming pool, we sincerely lament your disappointment with finding it closed, since, as advertised on our websites, the pool is only open during the summer months and closes in October. However, we will definitely take note of your comments and will take them into account for future modifications. On a different note, we are very pleased to know that you enjoyed the views from our rooftop terrace as well as the excellent city views from your room. Additionally, we are glad to hear that you enjoyed our centric location as well as the relaxing ambience of the Garcia Sanabria City Park, which despite being in the center of Santa Cruz, offers our guests a perfect space for relaxation and leisure. Once again, thank you for your time and for the great input, and we look forward to welcoming you again in the near future. Best regards, Marina Zaldumbide | Assistant Manager

    تقييم

    Round Indicators

    • ديسمبر 28 2019
    • مقاطعة اليكانتي, إسبانيا
    • زوجان

    robinandrachel

    “Business not pleasure”


    Although this hotel is modern clean and comfortable we found that is was more for a business trip. We stayed three days half board while waiting to go on our cruise ship. Staff was friendly and spoke English very well. Breakfast was ok apart from hot food was cold but there was a good variety. Dinner in the evening was very limited with same menu every evening sometimes not all items were available.no tourist information leaflets at all in hotel so if new to the area no information on what there is to do.


    استجاب JoseLuisS1746, Guest Relations Manager في ‪Occidental Santa Cruz Contemporaneo‬, لهذا التعليق
    Dear Robin and Rachel, We first would like to thank you for choosing our Occidental Santa Cruz Contemporáneo hotel for your holidays in Tenerife and for sharing your review on your experience among us. We really appreciate your highlights about the comfort, cleanliness and modern style of the hotel. We also thank you for your very nice compliments towards our staff, as they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We are sure they will be very pleased to know that their efforts have been appreciated. Concerning your comment about the temperature of some breakfast items, all trays of our buffets are being constantly checked by our kitchen staff to ensure that the temperature of the food is adequate and that all options are being replenished throughout all services. Nevertheless, we apologize please rest assured that your comments have been shared with the team so as to avoid receiving this kind of feedback in the future. Regarding dinner in the evening, we would like to point out that our guests have three options to choose from: our half board at the Buffet Restaurant (which follows a menu rotation that changes every day), our fixed à la carte menu at our Macusamba bar, or our 'daily menu' at Macusamba (which is also a different one every day). All in all, we sincerely lament that all these options were not properly informed to you during your stay, as we would've wished that you'd fully enjoyed our gastronomical efforts and all the great aspects that our hotel has to offer. On a different note, while it is true that the hotel is perfectly suited for business trips (since we have up to 6 conference rooms, excellent WiFi connection throughout the hotel, audiovisuals, etc.), our leisure travellers normally also appreciate the comfort, great service and central location of the hotel, where they get to spend some relaxing days getting to know the best area of Santa Cruz de Tenerife. We were very surprised to read your comment about the tourist information leaflets, as our Reception team provides maps, leaflets, and all the necessary info. to make the most of the city to any guest who requests it at our front desk. Thank you again for choosing our hotel on this occasion and for the courtesy of your time, even though we understand that this was not the best fit for your travel party, therefore we strongly encourage you for a future occasion to contact our call center from where our agents will be able to give you all the relevant information to make sure that you book the Barceló hotel that can make all your holiday wishes come true. Sincerely, Marina Zaldumbide | Adjunta a Dirección

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    رمز الخصم أو رمز العرض الترويجي ( يظهر أيضًا بإسم promo code) و هو عبارة عن مجموعة أحرف و/ أو أرقام تمنحك الفرصة للاستمتاع بخصم على قيمة السعر العادي. إذا كان لديك رمزا ترويجيا قم بإدخاله و سيتم تطبيق الخصم على نفس هذا الحجز. عندما تضيف رمز الخصم سوف يتغير إجمالي الأسعار الظاهرة خلال الخطوة الأولى من مرحلة السداد بحيث يعكس الخصم الذي تم إضافته. 

    الخصم لا يشمل الإضافات و/أو الخدمات الإضافية و لا أسعار آخر الغرف الشاغرة. يسمح بقبول رمز خصم واحد للحجز الواحد، ويصبح صالحًا فقط أثناء إجراء الحجز.** 

    سيكون الحد الأقصى من مبلغ الخصم المتراكم بنسبة 20% على السعر وسيكون ممكنًا الجمع بين كود خصم وخصم خاص*** ( خصومات على الحجز متعدد الغرف، وكبار السن، والمقيمين، وجيل الألفية، وعائلة كبيرة العدد، إلخ.) والخصم للعملاء المشتركين في برنامج my Barceló. 

    *تحتفظ Barceló بحق الموافقة على تطبيق الخصومات المعروضة. 

    **لا يُسمح بتطبيق الخصم عند الوصول إلى الفندق، ويعد صالحا للتطبيق أثناء القيام بالحجز فقط. 

    *** عند الوصول سيطالب الفندق بالاطلاع على الوثائق الثبوتية الرسمية والجارية ليتحقق من استيفاء شروط رموز الخصم والخصومات الخاصة. في حالة عدم توافر الوثائق الصحيحة أو عدم استيفاء الشروط، يحتفظ الفندق بحق استقطاع قيمة الخصم الذي تم اقتطاعه أثناء الحجز الأصلي.

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