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Facilities at the Occidental Madrid Este hotel
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Map and location

Julian Camarillo, 19-21   28037 Madrid ,   España  


Places of Interest

8 km Adolfo Suárez Madrid-Barajas Airport

9 km IFEMA Exhibition Centre

7 km El Prado & Thyssen & Reina Sofía Museums

9 km Olivar de la Hinojosa Golf Course

Premios y Reconocimientos

Prizes and awards

آراء النزلاء

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Occidental Madrid Este

4.5/5 Round Indicators
| 1029 تعليقات النزلاء

التقييم الإجمالي

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تقييم مُفصل

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الجودة مقابل السعر

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الموقع

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الراحة

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الغرف

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النظافة

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الخدمة


Comments

ممتاز

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التصفية حسب:

ترتيب حسب

    Round Indicators
    Trail19863949593 أمستردام, هولندا. 05/05/2019 الأعمال

    “Business stay”

    Hotel is well maintained. In fact they are so good that you don’t feel like going out of the room. Highly recommend. It is well connected with bus services though metro is 10 mins walk. I thoroughly enjoyed my stay here

    استجاب Félix L, Director General في ‪Occidental Madrid Este‬, لهذا التعليق
     Dear guest, Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. We also would like to thank you for pointing out the maintained of our hotel as we always strive to ensure the best pricing for our guests. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Yours faithfully, Félix López Pérez General Manager BarceloStories @barcelohotelsresorts

    Round Indicators
    daniel_wojcik Krakow, Poland. 04/22/2019 الأعمال

    “Good stay”

    Clean room, comfortable bed. Taste breakfast. Room has effective electrically controlled curtain against the sun. Effective air conditioning. Some equipment needs to be repaired - shelves in wardrobe. TV did not always turn on.

    استجاب Félix L, Deputy Manager في ‪Occidental Madrid Este‬, لهذا التعليق
     Dear Guest, Thank you for your excellent review and we hope to see you in a proper future. Best wishes, Marina Solanas Montero Deputy Manager #BarceloStories @barcelohotelsresorts

    Round Indicators
    Mike D ‪Piddlehinton‬, المملكة المتحدة. 04/14/2019 زوجان

    “Great Value”

    The hotel price is very good. The reception efficient and very pleasant. The rooms are a generous size with very comfortable king size beds, the linen also is of a very good quality. We ate in the Lizarran restaurant at the hotel, and must say the food was very good. I would say if you are looking for a good hotel at a reasonable price look no further.

    استجاب Félix L, Director General في ‪Occidental Madrid Este‬, لهذا التعليق
     Dear guest, Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. We also greatly appreciate your comments on the quality and variety of our restaurante because our talented team strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Yours faithfully, Félix López Pérez General Manager BarceloStories @barcelohotelsresorts

    Round Indicators
    Fearless14134212881 أمستردام, هولندا. 02/21/2019 الأعمال

    “Occidental might need to work on 2C basics.... "Cleanness" and "Courtesy"”

    Room, Washroom are not cleaned, Staff attitude is horrible... Room 113. Reception been informed twice abt the clearness and nothing was done abt it. They don't seems to be sorry abt the incident .. What a shame...

    استجاب Félix L, Deputy Manager في ‪Occidental Madrid Este‬, لهذا التعليق
     Dear Guest, Although we sincerely regret your disappointment with your stay in our Occidental Madrid Este Hotel, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. We are sincerely sorry to read your dissatisfaction with the cleaning of your room, at Barceló we strive to provide total confidence in this area being fully aware that hygiene and cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotels. We sincerely lament reading that your stay was not as pleasant as it should have been and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Barceló holiday experience an unforgettable one for all the right reasons. Best wishes, Marina Solanas Montero Deputy Manager #myBarceló @barcelohoteles

    Round Indicators
    Shasa89 واشنطن العاصمة, منطقة كولومبيا. 02/14/2019 مسافر بمفرده

    “Wash rags are important!”

    I literally just checked in and I’m already confused, disappointed and unimpressed. When I made the reservation for a “Superior King Room Room” the description boasted of “city views.” Yes, well if the city is a “La Plataforma De La Construccion” sign on a brick building, then mission accomplished. My room is blazing hot, which may have been okay if outside temperature was freezing and not a mild 50 degrees. The most annoying part thus far in my less than 2 hours here, WASH RAGS! After a long flight, I was looking forward to a relaxing shower, only to learn that they don’t carry wash rags and that hands are the way to go. Just ewww! Anyway, the lobby is as pictured and they have welcome snacks laid out for all who are big fans of communals. Thank you Roxana for cleaning my room and leaving the nice note and sweets, only good thing thus far.

    استجاب Félix L, Deputy Manager في ‪Occidental Madrid Este‬, لهذا التعليق
     Dear Guest, Thank you for sharing a review of Occidental Madrid Este. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention. We understand that the Hotel might not be the best location for your holidays, this is why we encourage you for a future occasion to visit our website or to contact our call center from where our agents will be able to offer you a personalized booking guidance to make sure you book the Barceló destination that can make all your dreams come true. We sincerely lament reading that your stay was not as pleasant as it should have been and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Barceló holiday experience an unforgettable one for all the right reasons. Best wishes, Marina Solanas Montero Deputy Manager #myBarceló @barcelohoteles

    تقييم

    Round Indicators

    • مايو 5 2019
    • أمستردام, هولندا
    • الأعمال

    Trail19863949593

    “Business stay”


    Hotel is well maintained. In fact they are so good that you don’t feel like going out of the room. Highly recommend. It is well connected with bus services though metro is 10 mins walk. I thoroughly enjoyed my stay here


    استجاب Félix L, Director General في ‪Occidental Madrid Este‬, لهذا التعليق
    Dear guest, Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. We also would like to thank you for pointing out the maintained of our hotel as we always strive to ensure the best pricing for our guests. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Yours faithfully, Félix López Pérez General Manager BarceloStories @barcelohotelsresorts

    تقييم

    Round Indicators

    • أبريل 22 2019
    • Krakow, Poland
    • الأعمال

    daniel_wojcik

    “Good stay”


    Clean room, comfortable bed. Taste breakfast. Room has effective electrically controlled curtain against the sun. Effective air conditioning. Some equipment needs to be repaired - shelves in wardrobe. TV did not always turn on.


    استجاب Félix L, Deputy Manager في ‪Occidental Madrid Este‬, لهذا التعليق
    Dear Guest, Thank you for your excellent review and we hope to see you in a proper future. Best wishes, Marina Solanas Montero Deputy Manager #BarceloStories @barcelohotelsresorts

    تقييم

    Round Indicators

    • أبريل 14 2019
    • ‪Piddlehinton‬, المملكة المتحدة
    • زوجان

    Mike D

    “Great Value”


    The hotel price is very good. The reception efficient and very pleasant. The rooms are a generous size with very comfortable king size beds, the linen also is of a very good quality. We ate in the Lizarran restaurant at the hotel, and must say the food was very good. I would say if you are looking for a good hotel at a reasonable price look no further.


    استجاب Félix L, Director General في ‪Occidental Madrid Este‬, لهذا التعليق
    Dear guest, Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. We also greatly appreciate your comments on the quality and variety of our restaurante because our talented team strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Yours faithfully, Félix López Pérez General Manager BarceloStories @barcelohotelsresorts

    تقييم

    Round Indicators

    • فبراير 21 2019
    • أمستردام, هولندا
    • الأعمال

    Fearless14134212881

    “Occidental might need to work on 2C basics.... "Cleanness" and "Courtesy"”


    Room, Washroom are not cleaned, Staff attitude is horrible... Room 113. Reception been informed twice abt the clearness and nothing was done abt it. They don't seems to be sorry abt the incident .. What a shame...


    استجاب Félix L, Deputy Manager في ‪Occidental Madrid Este‬, لهذا التعليق
    Dear Guest, Although we sincerely regret your disappointment with your stay in our Occidental Madrid Este Hotel, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. We are sincerely sorry to read your dissatisfaction with the cleaning of your room, at Barceló we strive to provide total confidence in this area being fully aware that hygiene and cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotels. We sincerely lament reading that your stay was not as pleasant as it should have been and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Barceló holiday experience an unforgettable one for all the right reasons. Best wishes, Marina Solanas Montero Deputy Manager #myBarceló @barcelohoteles

    تقييم

    Round Indicators

    • فبراير 14 2019
    • واشنطن العاصمة, منطقة كولومبيا
    • مسافر بمفرده

    Shasa89

    “Wash rags are important!”


    I literally just checked in and I’m already confused, disappointed and unimpressed. When I made the reservation for a “Superior King Room Room” the description boasted of “city views.” Yes, well if the city is a “La Plataforma De La Construccion” sign on a brick building, then mission accomplished. My room is blazing hot, which may have been okay if outside temperature was freezing and not a mild 50 degrees. The most annoying part thus far in my less than 2 hours here, WASH RAGS! After a long flight, I was looking forward to a relaxing shower, only to learn that they don’t carry wash rags and that hands are the way to go. Just ewww! Anyway, the lobby is as pictured and they have welcome snacks laid out for all who are big fans of communals. Thank you Roxana for cleaning my room and leaving the nice note and sweets, only good thing thus far.


    استجاب Félix L, Deputy Manager في ‪Occidental Madrid Este‬, لهذا التعليق
    Dear Guest, Thank you for sharing a review of Occidental Madrid Este. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention. We understand that the Hotel might not be the best location for your holidays, this is why we encourage you for a future occasion to visit our website or to contact our call center from where our agents will be able to offer you a personalized booking guidance to make sure you book the Barceló destination that can make all your dreams come true. We sincerely lament reading that your stay was not as pleasant as it should have been and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Barceló holiday experience an unforgettable one for all the right reasons. Best wishes, Marina Solanas Montero Deputy Manager #myBarceló @barcelohoteles

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    رمز الخصم أو رمز العرض الترويجي ( يظهر أيضًا بإسم promo code) و هو عبارة عن مجموعة أحرف و/ أو أرقام تمنحك الفرصة للاستمتاع بخصم على قيمة السعر العادي. إذا كان لديك رمزا ترويجيا قم بإدخاله و سيتم تطبيق الخصم على نفس هذا الحجز. عندما تضيف رمز الخصم سوف يتغير إجمالي الأسعار الظاهرة خلال الخطوة الأولى من مرحلة السداد بحيث يعكس الخصم الذي تم إضافته. 

    الخصم لا يشمل الإضافات و/أو الخدمات الإضافية و لا أسعار آخر الغرف الشاغرة. يسمح بقبول رمز خصم واحد للحجز الواحد، ويصبح صالحًا فقط أثناء إجراء الحجز.** 

    سيكون الحد الأقصى من مبلغ الخصم المتراكم بنسبة 20% على السعر وسيكون ممكنًا الجمع بين كود خصم وخصم خاص*** ( خصومات على الحجز متعدد الغرف، وكبار السن، والمقيمين، وجيل الألفية، وعائلة كبيرة العدد، إلخ.) والخصم للعملاء المشتركين في برنامج my Barceló. 

    *تحتفظ Barceló بحق الموافقة على تطبيق الخصومات المعروضة. 

    **لا يُسمح بتطبيق الخصم عند الوصول إلى الفندق، ويعد صالحا للتطبيق أثناء القيام بالحجز فقط. 

    *** عند الوصول سيطالب الفندق بالاطلاع على الوثائق الثبوتية الرسمية والجارية ليتحقق من استيفاء شروط رموز الخصم والخصومات الخاصة. في حالة عدم توافر الوثائق الصحيحة أو عدم استيفاء الشروط، يحتفظ الفندق بحق استقطاع قيمة الخصم الذي تم اقتطاعه أثناء الحجز الأصلي.

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