Name: Occidental Madrid Este
Address: Julian Camarillo, 19-21, 28037 Madrid,, Julian Camarillo, 19-21, 28037, España
Telephone: +34 91 387 94 00
Rating: 4.5

Occidental

Madrid Este

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The Occidental Madrid Este hotel has 108 rooms and their modern facilities make them a comfortable space in which to relax after a hard day’s work, or to recharge the batteries after exploring every nook and cranny of this cosmopolitan city.

A fantastic hotel that's modern and practical, intended for business and designed for rest.

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26" TFT TV
Safe
24-hour room service.
Free Wi-Fi.

Extra large beds
Free Wi-Fi
Safe
24-hour room service.
26" TFT TV
Cots are available

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بتداءاً من 12.00 hrs. الساعة

It is an affordable hotel but I will not choose to stay here again. Stayed here on business but the rooms were not up to standard. Aircon not working so the room was unconfortable. Unfortunately some of my colleagues had similar complaints. The hotel is clean enough and offers a great breakfast but not al details have been paid attention to.

I stayed in this hotel for 3 days due to the exhibition business trip. The room was nice, clean and very quiet. The breakfast was nice and there were quite many options to choose, positive experience. There were quite many nice restaurants and supermarkets nearby so the location is suberb. However, the service in the reception was very poor. My colleague cancelled one night about 2 weeks before arrival and the cancellation and modifications were free of charge. During the check-in the receptionist welcommed her for 2 nights but in the check-out they charged for 3 nights! The refused to return one night fee (about 300 Euros) and mentioned that the cancellation is about 500 Euros...which was actually free of charge that was mentioned in the reservation document. The rooms were booked via Hotels.com and they tried to solve the issue with the hotel without success. Hotels.com then returned the one night fee. Thank you for the very good service, hotels.com! The reception was also very crowded during the check-out time but there was only one person working!! The check-out time was therefore about 30 minutes! Be carefull and check the invoice carefully!!

The location and set-up of this hotel make it mainly a business-oriented hotel - for that it's good. Rooms are clean, relatively modern, common areas decent, breakfast is okay. Service was great, everyone very nice, helpful etc.. Also near airport - took approx 10 mins max via taxi.

Excellent hotel. My wife and I were there for business and pleasure. Clean property, and the front desk staff was great. Did not try the food nor the work out area but did have coffee was excellent. Like the light refreshments.

Just returned from a magnificent stay at this hotel. The staff were super friendly and helpful and they kept our room very fresh smelling and clean. The hotel has a nice scent to it when you walk in. Comfortable bed and pillows, and I loved loved loved spending time in the Pharo jet shower every day in our bathroom. Great location close to shopping and walking distance to metro. No need for a car. Stayed six nights.