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Barceló Hotel Pool  Royal Hideaway Playacar Resort
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Prizes and awards

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Map and location

Lote Hotelero No. 6, Desarrollo   77710 Playacar , Playa del Carmen   Quintana Roo  


Places of Interest

60.5 km Cancun International Airport 

10 minutes Playa del Carmen

آراء النزلاء

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Royal Hideaway Playacar - Adults only

4.5/5 Round Indicators
| 6298 تعليقات النزلاء

التقييم الإجمالي

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تقييم مُفصل

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الجودة مقابل السعر

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الموقع

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الراحة

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الغرف

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النظافة

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الخدمة


Comments

ممتاز

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التصفية حسب:

ترتيب حسب

    Round Indicators
    frericj أتلانتا, جورجيا. 08/22/2019 عطلة مع الأصدقاء

    “A time away ”

    We had a great time with friends. Place was amazing. Service was awesome. Vogar (the bellhop) was a great asset to time away. Food was succulent and bar drinks were just right. Small place with great views and ocean time was amazing. I would recommend for adults get away.
    Round Indicators
    debraowen59 ‪Advance‬, ‪Missouri‬. 08/22/2019

    “Worth the return visit!!!”

    There are so many great places to stay in Mexico, we never go to the same place twice, however, Royal Hideaway is definitely the exception!!! The property is immaculate, service amazing and the food delicious!! Perfect small adult only, all inclusive. Very relaxing, with stunning views. The staff is beyond amazing. You NEVER meet a staff member that they don't speak, and after a few days, will be calling you by name. Anything you ask, they are more than willing to try to accommodate. We highly recommend this property, it's wonderful. We traveled in the off season so the rates are more affordable. A little pricey in the winter but the property itself is beautiful.
    Round Indicators
    joliva653629 ‪McAllen‬, تكساس. 08/22/2019 زوجان

    “Service was not Royal”

    Beautiful rooms and amenities. Food Service was not royal. Weak Selection. Service staff was lazy and needs more training. Entertainment needs a lot of work. Not much effort put into planning. If they can fix service, food and entertainment, it could make a big change for the hotel.
    Round Indicators
    DIXIEDAWGS ATLANTA GA. 08/21/2019

    “relaxing vacation”

    Small adults only resort, with great service and outstanding food. Went with 4 other friends and spent a lot of time at the pool and also playing cards. Each building has there own concierge, which proved very helpful. Just a very relaxing time, where most of the staff know your name.
    Round Indicators
    apetrie894 ‪Fort Worth‬, تكساس. 08/20/2019 العائلة

    “Royal Hideaway Excellent”

    The Casita 3 bedroom suite was fantastic for our adult family of 5. The resort has excellent staff that is very friendly. The resort is very clean and the landscaping on the grounds are magnificent. We enjoyed all our meals, the pools and the beach.

    استجاب Community M, Gerente في رويال هايداواي بلاياكار ريزورت شامل جميع الخدمات - للبالغين فقط, لهذا التعليق
     Dear apetrie894: We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    تقييم

    Round Indicators

    • أغسطس 22 2019
    • أتلانتا, جورجيا
    • عطلة مع الأصدقاء

    frericj

    “A time away ”


    We had a great time with friends. Place was amazing. Service was awesome. Vogar (the bellhop) was a great asset to time away. Food was succulent and bar drinks were just right. Small place with great views and ocean time was amazing. I would recommend for adults get away.


    تقييم

    Round Indicators

    • أغسطس 22 2019
    • ‪Advance‬, ‪Missouri‬

    debraowen59

    “Worth the return visit!!!”


    There are so many great places to stay in Mexico, we never go to the same place twice, however, Royal Hideaway is definitely the exception!!! The property is immaculate, service amazing and the food delicious!! Perfect small adult only, all inclusive. Very relaxing, with stunning views. The staff is beyond amazing. You NEVER meet a staff member that they don't speak, and after a few days, will be calling you by name. Anything you ask, they are more than willing to try to accommodate. We highly recommend this property, it's wonderful. We traveled in the off season so the rates are more affordable. A little pricey in the winter but the property itself is beautiful.


    تقييم

    Round Indicators

    • أغسطس 22 2019
    • ‪McAllen‬, تكساس
    • زوجان

    joliva653629

    “Service was not Royal”


    Beautiful rooms and amenities. Food Service was not royal. Weak Selection. Service staff was lazy and needs more training. Entertainment needs a lot of work. Not much effort put into planning. If they can fix service, food and entertainment, it could make a big change for the hotel.


    تقييم

    Round Indicators

    • أغسطس 21 2019
    • ATLANTA GA

    DIXIEDAWGS

    “relaxing vacation”


    Small adults only resort, with great service and outstanding food. Went with 4 other friends and spent a lot of time at the pool and also playing cards. Each building has there own concierge, which proved very helpful. Just a very relaxing time, where most of the staff know your name.


    تقييم

    Round Indicators

    • أغسطس 20 2019
    • ‪Fort Worth‬, تكساس
    • العائلة

    apetrie894

    “Royal Hideaway Excellent”


    The Casita 3 bedroom suite was fantastic for our adult family of 5. The resort has excellent staff that is very friendly. The resort is very clean and the landscaping on the grounds are magnificent. We enjoyed all our meals, the pools and the beach.


    استجاب Community M, Gerente في رويال هايداواي بلاياكار ريزورت شامل جميع الخدمات - للبالغين فقط, لهذا التعليق
    Dear apetrie894: We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

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