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 > Hotel Barceló Emperatriz

Exclusive services

We want your stay to be unforgettable and at the Barceló Emperatriz we offer services that will facilitate your stay with us.


Free internet connection throughout your stay even when you leave the hotel.

A small device with battery life of 10 hours that can be used for up to 10 people at the same time. The ideal solution for you to discover the city without missing out on internet connectivity on your mobile devices.

Travel Light Service

A delightful surprise for guests regularly travelling to Madrid for work or leisure. For each visit, guests can leave a suit or dress that has become their dress code for meetings and events so that, for their next stay, they will find it in their room having been laundered by the hotel’s facilities.

Guest Experience Service

The Barceló Emperatriz also provides guests with a specialist to help them design the experiences that will create their perfect stay – from offering recommendations for the capital’s most fashionable restaurants, to detailing the events that will take place during their stay, through managing car hire and revealing the secret corners and most special boutiques in Madrid.

Beauty Pack

Guests of the Barceló Emperatriz will have professional hairdryers and Premium amenities available in all rooms, as well as GHD hair straighteners, upon request and with no additional charge. In addition, the hotel will manage any hairdressing, manicure or beauty treatments they require, upon request.

Valet service

To enable guests to start their day in the most comfortable way possible, the hotel provides a valet service upon arrival at the hotel. The valet service at the Barceló Emperatriz will transfer the vehicle to the car park to allow guests to enjoy a relaxed experience.

Price of the valet service: €35 per day. Limited availability.

Pillow menu

To ensure maximum comfort and a wonderful rest, guests at the Barceló Emperatriz can select their favourite pillow from an exclusive menu with various options. Since restful sleep is the best way to start a great day, click here to discover the selection that we offer.

Pillow menu


The hotel provides iPads for guests to use at the hotel. Subject to availability. Limited units.

Emperatriz guides

After the ambitious project to design the Barceló Emperatriz, the co-creative process to convert it into the perfect hotel for its guests is ongoing. To make this possible, various influential members of Spanish society have worked together at the hotel to create definitive guides to Madrid, organised by theme.

Art, fashion, gastronomy and lifestyle to be fully up-to-date with what’s happening in Madrid. Discover the options:

Carla Royo guideElvira Gonzalez guideJesus Terres guideMaría Leon guideMaría Pardo guide