Interiors at the Barceló San Salvador hotel
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Barceló San Salvador

Boulevard del Hipódromo, Avda. las Magnolias   Colonia San Benito , San Salvador    


Places of Interest

43,8 km Mezinárodní letiště El Salvador

2 km El Salvador del Mundo

0,8 km Národní muzeum umění Marte

3,2 km Botanická zahrada La Laguna

Názory klientů

Není lepší odborník, než je cestovatel.

Barceló San Salvador

4.5/5 Round Indicators
| 910 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spaní

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Pokoje

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Čistota

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Služby


HODNOCENÍ NÁVŠTĚVNÍKŮ

Výborné

60% Complete

554

Velmi dobré

28% Complete

258

Normální

6% Complete

60

Špatné

2% Complete

21

Velmi špatné

1% Complete

17

Filtrovat podle

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    Round Indicators
    mmerino72 Los Angeles, Kalifornie. 06/12/2018 Pro jednotlivce

    “False upgrade!”

    Upgrade to the 10th floor lounge access for extra fee an was unattended for a long period of time, unable to enjoy “happy hour”, pool is too small, staff is very friendly, extra set of towels never arrived !

    Barcelo S, Gerente v zařízení Barceló San Salvador, odpověděl na tuto recenzi.
     Dear Guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next stay and that we will have the opportunity to restore your faith in our company in the near future.

    Round Indicators
    Ana B Miami, Florida. 06/10/2018 S rodinou

    “Excellent hotel”

    Fantastic service and comfort. This hotel never disappoints. Location could not be better. Walking distance to many restaurants and shopping. The breakfast buffet is the best. I highly recommend this hotel.

    Barcelo S, Gerente v zařízení Barceló San Salvador, odpověděl na tuto recenzi.
     Dear Ana, We would like to thank you for the lovely review you shared following your recent visit to our Barceló San Salvador hotel and we are delighted to read that we were able to match your expectations. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.

    Round Indicators
    alba j Ithaca, New York. 06/04/2018 Služební cesty

    “THIS HOTEL IS NO LONGER A GREAT PLACE TO STAY”

    I travel a lot to El Salvador and have stayed at the Intercontinental at the Marriott Courtyard and Fairfield. I remember when the Barceló was the Hilton Princess and it was a great hotel. This time, I was given a room, facing this construction site of a massive building. The building looked 3/4 under construction, but nowhere near being finished this year. The noise level in my room (and they told me it was worse on the other side,) was horrific. I was in the room for 15 minutes and could not take it. I am in San Salvador for work and the noise from the construction was non-stop. I went to the front desk to complain and to let them know that I could not stay there and they were understanding and told me to not worry that I would get a full refund. Today when I look at my credit card charges, I noticed that one night was charged. Barceló management, this is not the way to do business. First, you should let the guests know of the construction, so that they can make an educated choice. This is what hotels do when pools are closed for repair, etc. Secondly, if a guest does arrive, and is confronted by drilling, hammering and major noises from a major construction, you should be polite and professional and return their money, especially when they were only at your hotel for 15 minutes. As an aside, this hotel allows smoking on its premises. Even is smoking is allowed on the 10th floor, the 9th floor guests can smell it. I travel all over the world and I have been to different hotels, but this hotel needs major remodeling, including making it smoke-free.

    Barcelo S, Gerente v zařízení Barceló San Salvador, odpověděl na tuto recenzi.
     Dear Alba, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. Thank you for your visit and constructive critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance

    Round Indicators
    N4555CUmike Alliance, Ohio. 05/31/2018 Služební cesty

    “Great Hotel”

    Wonderful people, beautiful property. Only stayed two nights this trip, but will return for a longer stay in the near future. Restaurant and bar staff are very friendly and helpful as are the desk and front lobby staff.

    Barcelo S, Gerente v zařízení Barceló San Salvador, odpověděl na tuto recenzi.
     Dear Guest, Thank you very much for sharing this great review of your recent stay at Barceló San Salvador. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon

    Round Indicators
    Felix P Miami, United States. 05/29/2018 Služební cesty

    “Barcelo Hotel in San Salvador”

    The employees of the Hotel are very friendly, they give their best to make you feel good during the stay. The hotel has new options like new restaurants. Executive floor with more options in lounge are.

    Barcelo S, Manager v zařízení Barceló San Salvador, odpověděl na tuto recenzi.
     Dear Felix, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló San Salvador hotel and we are delighted to read that we were able to match your expectations. On the other hand, we appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.

    HODNOCENÍ

    Round Indicators

    • červen 12 2018
    • Los Angeles, Kalifornie
    • Pro jednotlivce

    mmerino72

    “False upgrade!”


    Upgrade to the 10th floor lounge access for extra fee an was unattended for a long period of time, unable to enjoy “happy hour”, pool is too small, staff is very friendly, extra set of towels never arrived !


    Barcelo S, Gerente v zařízení Barceló San Salvador, odpověděl na tuto recenzi.
    Dear Guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next stay and that we will have the opportunity to restore your faith in our company in the near future.

    HODNOCENÍ

    Round Indicators

    • červen 10 2018
    • Miami, Florida
    • S rodinou

    Ana B

    “Excellent hotel”


    Fantastic service and comfort. This hotel never disappoints. Location could not be better. Walking distance to many restaurants and shopping. The breakfast buffet is the best. I highly recommend this hotel.


    Barcelo S, Gerente v zařízení Barceló San Salvador, odpověděl na tuto recenzi.
    Dear Ana, We would like to thank you for the lovely review you shared following your recent visit to our Barceló San Salvador hotel and we are delighted to read that we were able to match your expectations. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.

    HODNOCENÍ

    Round Indicators

    • červen 4 2018
    • Ithaca, New York
    • Služební cesty

    alba j

    “THIS HOTEL IS NO LONGER A GREAT PLACE TO STAY”


    I travel a lot to El Salvador and have stayed at the Intercontinental at the Marriott Courtyard and Fairfield. I remember when the Barceló was the Hilton Princess and it was a great hotel. This time, I was given a room, facing this construction site of a massive building. The building looked 3/4 under construction, but nowhere near being finished this year. The noise level in my room (and they told me it was worse on the other side,) was horrific. I was in the room for 15 minutes and could not take it. I am in San Salvador for work and the noise from the construction was non-stop. I went to the front desk to complain and to let them know that I could not stay there and they were understanding and told me to not worry that I would get a full refund. Today when I look at my credit card charges, I noticed that one night was charged. Barceló management, this is not the way to do business. First, you should let the guests know of the construction, so that they can make an educated choice. This is what hotels do when pools are closed for repair, etc. Secondly, if a guest does arrive, and is confronted by drilling, hammering and major noises from a major construction, you should be polite and professional and return their money, especially when they were only at your hotel for 15 minutes. As an aside, this hotel allows smoking on its premises. Even is smoking is allowed on the 10th floor, the 9th floor guests can smell it. I travel all over the world and I have been to different hotels, but this hotel needs major remodeling, including making it smoke-free.


    Barcelo S, Gerente v zařízení Barceló San Salvador, odpověděl na tuto recenzi.
    Dear Alba, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. Thank you for your visit and constructive critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance

    HODNOCENÍ

    Round Indicators

    • květen 31 2018
    • Alliance, Ohio
    • Služební cesty

    N4555CUmike

    “Great Hotel”


    Wonderful people, beautiful property. Only stayed two nights this trip, but will return for a longer stay in the near future. Restaurant and bar staff are very friendly and helpful as are the desk and front lobby staff.


    Barcelo S, Gerente v zařízení Barceló San Salvador, odpověděl na tuto recenzi.
    Dear Guest, Thank you very much for sharing this great review of your recent stay at Barceló San Salvador. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon

    HODNOCENÍ

    Round Indicators

    • květen 29 2018
    • Miami, United States
    • Služební cesty

    Felix P

    “Barcelo Hotel in San Salvador”


    The employees of the Hotel are very friendly, they give their best to make you feel good during the stay. The hotel has new options like new restaurants. Executive floor with more options in lounge are.


    Barcelo S, Manager v zařízení Barceló San Salvador, odpověděl na tuto recenzi.
    Dear Felix, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló San Salvador hotel and we are delighted to read that we were able to match your expectations. On the other hand, we appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.

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    NOCI

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    Slevový* kód nebo kód promo akce (také se uvádí jako „promokód”) je kombinací písmen anebo čísel, které umožňují slevu z běžné ceny. Pokud máte slevový kód, zadejte jej a bude vám odečtena příslušná sleva v této rezervaci. Po zadání kódu ceny zobrazené v kroku 1 rezervačního procesu již zahrnují uplatněnou slevu. 

    Sleva neplatí pro ceny doplňkových anebo mimořádných služeb ani na ceny posledních pokojů, které jsou ještě v nabídce. Je dovolen pouze jeden slevový kód na rezervaci a bude platný pouze při provádění rezervace.** 

    Maximální výše souhrnné slevy je 25 % z ceny v hotelech v Latinské Americe a 20 % z ceny v hotelech v Evropě a Středomoří, přičemž je možná kombinace slevového kódu, speciální slevy*** (slevy za rezervace více pokojů, slevy senior, rezident, millenials, početná rodina atd.) a slevy za členství v my Barceló. 

    *Barceló si vyhrazuje právo na schválení platnosti zveřejněných slev. 

    **Využití slevového kódu neplatí při příjezdu do hotelu, sleva tedy bude uplatněna pouze při provádění rezervace. 

    ***Hotel si při hostově příjezdu vyžádá oficiální a platné dokumenty, aby si ověřil splnění podmínek slevových kódů a speciálních slev. V případě, že nebudou doloženy doklady nebo nedojde ke splnění podmínek, vyhrazuje si hotel právo doúčtovat dané částky odečtené při originální rezervaci.

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