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Habitación del hotel Barceló Tanger
;
map

Mapa a poloha

Avenue Mohamed VI, 43   BP 1112 Tánger , Marruecos    


Places of Interest

12 km Letiště Tanger-Ibn Battouta

10 min. Vlakové a autobusové nádraží

Názory klientů

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Barceló Tanger

3.5/5 Round Indicators
| 318 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spaní

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Pokoje

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Čistota

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Služby


Názory

Výborné

16% Complete

54

Velmi dobré

31% Complete

101

Normální

24% Complete

78

Špatné

14% Complete

47

Velmi špatné

11% Complete

38

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    Round Indicators
    Cruiser16863381162 Birmingham, Spojené království. 04/17/2019 Krátké dovolené s přáteli

    “Great hotel. Friendly staff. Fantastic location.”

    The staff are all very friendly including the staff manager Jamal. The hotel is in a great location. The beach is across the road front the hotel. And there are lots of shops and restaurants within walking distance. The rooms are well decorated and value for money.

    Trek19075325204, Guest Relations Manager v zařízení Barcelo Tanger, odpověděl na tuto recenzi.
     Dear Guest, Thank you very much for sharing this great review of your recent stay at Barceló Tangier. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. 

    Round Indicators
    Scenic433156 03/26/2019 S rodinou

    “Best place in Tanger ⭐️”

    Honestly it’s the best place in tanger we enjoy staying in Barcelo it’s nice and clean and safe with professional security on the Doors . also staff very welcoming and Madam monia she’s very helpful and professional . She offer to help with baby bed for free .She is really kind . So the Room it’s big size and gorgeous . Relaxing hot shower all perfect I was surprised and the Internet very fast . don’t Waste your money somewhere . give it a try and you will be super satisfied 😊 i wish we got the same service in London . But unfortunately Hospitality going down bit.

    Trek19075325204, Guest Relations Manager v zařízení Barcelo Tanger, odpověděl na tuto recenzi.
     Dear Guest, Thank you very much for sharing this great review of your recent stay at Barceló Tanger. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. 

    Round Indicators
    GABEBABY2017_- 03/04/2019 Krátké dovolené s přáteli

    “Very disappointing experience in an 'upscale' hotel in Tangere, Morocco”

    Terrible experience with staff regarding check in and reservations. Room not cleaned well before new guest arrival. Staff needed to be more organized and not 'blame' the client for their inability to find my reservations, and provide a second day's room without my having to spend 45 min. in manager's office waiting for room assignment. This should have all been done at the check in desk. Staff was condescending and haughty, with the exception of the one young woman left alone to check in at least 7 guests! Management staff flitted in and out, but offered no help. The front desk staff should also be trained to focus and complete all transactions with each client; not keep them waiting while solving misplaced or malfunctioning key situations, etc.

    Tourist01863907402, Responsable relations clients v zařízení Barcelo Tanger, odpověděl na tuto recenzi.
     Dear Guest, We thank you for taking the time to share your experience with us. I do apologise and I am shocked to read your comments on your room on your arrival day, I do hope you reported this to our reception team, so this could have been cleaned by our housekeeping team immediately. This is very unusual as every room is per standard throroiughly cleaned and then checked by our Housekeeping Supervisors before guests are allowed to check in, clearly we have not performed to our usual standards that day and again, please recieve my sincerest apologies. It is also with great concern that we have read your comments on our reception team as it is renowned in the hospitality industry that the first 10 minutes at the reception and the last 10 upon check out contribute greatly to the reputation of a hotel; please be assured that your comments have been shared with the concerned managers so they can make the appropriate adjustments in the areas you mentioned. We promise you that your stay in our hotel will be more enjoyable

    Round Indicators
    Travel62908501372 Kolín nad Rýnem, Německo. 02/20/2019 Pro jednotlivce

    “4 stars Hotel wich is not even 1 star worth dirty, very dirty, loud und unfriendly”

    dirty, very dirty, hair every where in the room even under the pillow i found hair. Its also very loud, you won't be able to sleep. had the worst 2 days in my life, never go there again. the personal are also so not polite and not ready to help in any issue.

    Trek19075325204, Guest Relations Manager v zařízení Barcelo Tanger, odpověděl na tuto recenzi.
     Thank you for sharing a review of Barceló Tangier. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention. Thorough cleaning is an absolute must for Barceló and we follow very strict protocols to guarantee satisfying results regarding hygiene and cleanliness in our hotels, for future occasions we strongly encourage you to contact our réception in the event of finding any area of uncleanliness , this will give us an opportunity to bring your remarks to the attention of our housekeeping management. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.

    Round Indicators
    RRodolfo Chicago, Illinois. 01/03/2019 S rodinou

    “Very good hotel”

    Centric, close to everything. You can walk to the Medina or visit the newer area of town from this hotel. Staff are friendly and very helpful. Everybody spoke Arabic, French, Spanish, and English fluently.

    Trek19075325204, Guest Relations Manager v zařízení Barcelo Tanger, odpověděl na tuto recenzi.
     Dear Guest, Thank you for making our Barceló Tanger your choice hotel on this occasion and for your very kind recommendation to the travel community of XXX, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards.

    HODNOCENÍ

    Round Indicators

    • duben 17 2019
    • Birmingham, Spojené království
    • Krátké dovolené s přáteli

    Cruiser16863381162

    “Great hotel. Friendly staff. Fantastic location.”


    The staff are all very friendly including the staff manager Jamal. The hotel is in a great location. The beach is across the road front the hotel. And there are lots of shops and restaurants within walking distance. The rooms are well decorated and value for money.


    Trek19075325204, Guest Relations Manager v zařízení Barcelo Tanger, odpověděl na tuto recenzi.
    Dear Guest, Thank you very much for sharing this great review of your recent stay at Barceló Tangier. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. 

    HODNOCENÍ

    Round Indicators

    • březen 26 2019
    • S rodinou

    Scenic433156

    “Best place in Tanger ⭐️”


    Honestly it’s the best place in tanger we enjoy staying in Barcelo it’s nice and clean and safe with professional security on the Doors . also staff very welcoming and Madam monia she’s very helpful and professional . She offer to help with baby bed for free .She is really kind . So the Room it’s big size and gorgeous . Relaxing hot shower all perfect I was surprised and the Internet very fast . don’t Waste your money somewhere . give it a try and you will be super satisfied 😊 i wish we got the same service in London . But unfortunately Hospitality going down bit.


    Trek19075325204, Guest Relations Manager v zařízení Barcelo Tanger, odpověděl na tuto recenzi.
    Dear Guest, Thank you very much for sharing this great review of your recent stay at Barceló Tanger. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. 

    HODNOCENÍ

    Round Indicators

    • březen 4 2019
    • Krátké dovolené s přáteli

    GABEBABY2017_-

    “Very disappointing experience in an 'upscale' hotel in Tangere, Morocco”


    Terrible experience with staff regarding check in and reservations. Room not cleaned well before new guest arrival. Staff needed to be more organized and not 'blame' the client for their inability to find my reservations, and provide a second day's room without my having to spend 45 min. in manager's office waiting for room assignment. This should have all been done at the check in desk. Staff was condescending and haughty, with the exception of the one young woman left alone to check in at least 7 guests! Management staff flitted in and out, but offered no help. The front desk staff should also be trained to focus and complete all transactions with each client; not keep them waiting while solving misplaced or malfunctioning key situations, etc.


    Tourist01863907402, Responsable relations clients v zařízení Barcelo Tanger, odpověděl na tuto recenzi.
    Dear Guest, We thank you for taking the time to share your experience with us. I do apologise and I am shocked to read your comments on your room on your arrival day, I do hope you reported this to our reception team, so this could have been cleaned by our housekeeping team immediately. This is very unusual as every room is per standard throroiughly cleaned and then checked by our Housekeeping Supervisors before guests are allowed to check in, clearly we have not performed to our usual standards that day and again, please recieve my sincerest apologies. It is also with great concern that we have read your comments on our reception team as it is renowned in the hospitality industry that the first 10 minutes at the reception and the last 10 upon check out contribute greatly to the reputation of a hotel; please be assured that your comments have been shared with the concerned managers so they can make the appropriate adjustments in the areas you mentioned. We promise you that your stay in our hotel will be more enjoyable

    HODNOCENÍ

    Round Indicators

    • únor 20 2019
    • Kolín nad Rýnem, Německo
    • Pro jednotlivce

    Travel62908501372

    “4 stars Hotel wich is not even 1 star worth dirty, very dirty, loud und unfriendly”


    dirty, very dirty, hair every where in the room even under the pillow i found hair. Its also very loud, you won't be able to sleep. had the worst 2 days in my life, never go there again. the personal are also so not polite and not ready to help in any issue.


    Trek19075325204, Guest Relations Manager v zařízení Barcelo Tanger, odpověděl na tuto recenzi.
    Thank you for sharing a review of Barceló Tangier. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention. Thorough cleaning is an absolute must for Barceló and we follow very strict protocols to guarantee satisfying results regarding hygiene and cleanliness in our hotels, for future occasions we strongly encourage you to contact our réception in the event of finding any area of uncleanliness , this will give us an opportunity to bring your remarks to the attention of our housekeeping management. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.

    HODNOCENÍ

    Round Indicators

    • leden 3 2019
    • Chicago, Illinois
    • S rodinou

    RRodolfo

    “Very good hotel”


    Centric, close to everything. You can walk to the Medina or visit the newer area of town from this hotel. Staff are friendly and very helpful. Everybody spoke Arabic, French, Spanish, and English fluently.


    Trek19075325204, Guest Relations Manager v zařízení Barcelo Tanger, odpověděl na tuto recenzi.
    Dear Guest, Thank you for making our Barceló Tanger your choice hotel on this occasion and for your very kind recommendation to the travel community of XXX, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards.

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    Slevový* kód nebo kód promo akce (také se uvádí jako „promokód“) je kombinací písmen anebo čísel umožňující slevu z běžné ceny. Pokud máte slevový kód, zadejte jej a příslušná sleva vám bude z této rezervace odečtena. Po zadání kódu budou již ceny zobrazené v 1. kroku rezervačního procesu zahrnovat uplatněnou slevu. 

    Sleva neplatí pro ceny doplňkových anebo nadstandardních služeb ani pro ceny posledních pokojů, které jsou ještě v nabídce. Přípustný je pouze jeden slevový kód na rezervaci a bude platný pouze při provádění rezervace.** 

    Maximální výše souhrnné slevy je 20 % z ceny, přičemž je možná kombinace slevového kódu, speciální slevy*** (slevy za rezervace více pokojů, slevy senior, rezident, milleniálové, početná rodina atd.) a slevy za členství v my Barceló. 

    *Barceló si vyhrazuje právo na schválení platnosti zveřejněných slev. 

    **Využití slevového kódu neplatí při příjezdu do hotelu, sleva tedy bude uplatněna pouze při provádění rezervace. 

    ***Hotel si při hostově příjezdu vyžádá platné úřední dokumenty, aby si ověřil splnění podmínek slevových kódů a speciálních slev. V případě, že nebudou doloženy doklady nebo nebudou splněny podmínky, si hotel vyhrazuje právo doúčtovat dané částky odečtené při původní rezervaci.

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