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Facade of the Barceló Mexico Reforma hotel
Premios y Reconocimientos

Prizes and awards

;
map

Mapa a poloha

Paseo de la Reforma, 1   06030 Ciudad de México , Col. Tabacalera    


Places of Interest

12,7 km Mezinárodní letiště Mexiko (MEX)

3,4 km Hlavní náměstí - Plaza de la Constitución

6,5 km Muzeum Soumaya

3,6 km Metropolitní katedrála

Názory klientů

Není lepší odborník, než je cestovatel.

Barceló México Reforma

4.5/5 Round Indicators
| 2217 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spaní

Round Indicators

Pokoje

Round Indicators

Čistota

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Služby


Názory

Výborné

57% Complete

1276

Velmi dobré

24% Complete

553

Normální

8% Complete

191

Špatné

4% Complete

95

Velmi špatné

4% Complete

103

Filtrovat podle

Seřadit podle

    Round Indicators
    liset b 10/19/2019 Služební cesty

    “14 Day stay in October”

    I stayed 12 days in October for business because my work build building is directly across the street. The overall experience was Fair (3 stars). The rooms were a good size but the room service was horrible. If I dont leave the lady a message to vacuum she would have not done anything the entire time. Also the process to check in and to pay for breakfast was like 1920. They still check people in with little pieces of papers and if you order coffee get ready to wait 15 mins for it and to drink cold coffee. Hated that!! To pay for breakfast was another line and another mission! Also the Wi Fi service is horrible! It only worked inside the room and everytime I went to log in I HAD to log in everytime and passeords everytime. The elevators take SOO long to arrive, at least 10 minutes and 2 of the elevators were broken during the entire stay. I was very mislead and not impressed at all.
    Round Indicators
    melchormaya Lake Charles, Louisiana. 10/17/2019 S rodinou

    “mexico”

    overall my stay was Ok ,we liked the area the city . Overall personnel were good ,friendly and professional The elevator were so so slow we had to wait long time to catch one.That needs to be improved Quality of the food can be improved also and more authentic mexican dishes .

    PoteroHBMR, Gerente v zařízení Barcelo Mexico Reforma, odpověděl na tuto recenzi.
     Dear melchormaya, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Ena Navarro Quality and Service

    Round Indicators
    maribel199 Chicago, Illinois. 10/16/2019 Páry

    “Location, Location, Location”

    We had Wonderful experience at hotel, from restaurants at the property, staff, love the breakfast buffet,the staff was always willing to help and suggest in options for us to do. 4 blacks Away from bellas Artes, 2 blacks away from Revolution Monument, many things to around area. For sure we will come back to Barceló!

    PoteroHBMR, Gerente v zařízení Barcelo Mexico Reforma, odpověděl na tuto recenzi.
     Dear maribel199, We thank you for choosing Barceló México Reforma and for shearing your wonderful comments.We pleased that you had a fantastic stay with us. It is wonderful to hear that you appreciated all the facilities of the hotel. Looking forward to welcoming you back at our address very soon! Ena Navarro Quality and Service

    Round Indicators
    Caroline B 10/14/2019

    “Business Visit”

    In good location to stroll down to the Historic centre or pick up a taxi from outside if you're not a great walker. Close to shops and amenities. Rooms are large but a little dated. We suffered a number of issues which were all resolved eventually. First room had clearly had a smoker in it. Second room had no working safe. Shower didn't work properly. Room maintenance was slow to respond but otherwise its OK. Nice large open spaces to work in. we has business lounge use which was excellent for working and provided drinks and snacks throughout the day. Breakfast in main dining area was excellent. Several on site restaurants so you have a choice if you dont want to go out. But if you dine in the attached Steak restaurant - the music is VERY loud so not suitable for a business meeting as we found to our cost. The external tables are nice but smoking is allowed as we found in many restaurants in Mexico

    PoteroHBMR, Gerente v zařízení Barcelo Mexico Reforma, odpověděl na tuto recenzi.
     Dear Caroline B, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We will be reviewing the coments you mentioned with the corrisponding areas so we are able to improve and offer a better stay. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Ena Navarro Quality and Service

    Round Indicators
    monam17 Manila, Filipíny. 10/08/2019

    “Location is key”

    Great rooms and bathroom. Bfast buffet adequate with Mexican and Western options. Not much restos around but walking distance to Palace de Bellas Artes. Didnt use the facilities like pool or gym so no comment there. There is ATM in the premises.

    PoteroHBMR, Gerente v zařízení Barcelo Mexico Reforma, odpověděl na tuto recenzi.
     Dear monam17, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Ena Navarro Quality and Service

    HODNOCENÍ

    Round Indicators

    • říjen 19 2019
    • Služební cesty

    liset b

    “14 Day stay in October”


    I stayed 12 days in October for business because my work build building is directly across the street. The overall experience was Fair (3 stars). The rooms were a good size but the room service was horrible. If I dont leave the lady a message to vacuum she would have not done anything the entire time. Also the process to check in and to pay for breakfast was like 1920. They still check people in with little pieces of papers and if you order coffee get ready to wait 15 mins for it and to drink cold coffee. Hated that!! To pay for breakfast was another line and another mission! Also the Wi Fi service is horrible! It only worked inside the room and everytime I went to log in I HAD to log in everytime and passeords everytime. The elevators take SOO long to arrive, at least 10 minutes and 2 of the elevators were broken during the entire stay. I was very mislead and not impressed at all.


    HODNOCENÍ

    Round Indicators

    • říjen 17 2019
    • Lake Charles, Louisiana
    • S rodinou

    melchormaya

    “mexico”


    overall my stay was Ok ,we liked the area the city . Overall personnel were good ,friendly and professional The elevator were so so slow we had to wait long time to catch one.That needs to be improved Quality of the food can be improved also and more authentic mexican dishes .


    PoteroHBMR, Gerente v zařízení Barcelo Mexico Reforma, odpověděl na tuto recenzi.
    Dear melchormaya, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Ena Navarro Quality and Service

    HODNOCENÍ

    Round Indicators

    • říjen 16 2019
    • Chicago, Illinois
    • Páry

    maribel199

    “Location, Location, Location”


    We had Wonderful experience at hotel, from restaurants at the property, staff, love the breakfast buffet,the staff was always willing to help and suggest in options for us to do. 4 blacks Away from bellas Artes, 2 blacks away from Revolution Monument, many things to around area. For sure we will come back to Barceló!


    PoteroHBMR, Gerente v zařízení Barcelo Mexico Reforma, odpověděl na tuto recenzi.
    Dear maribel199, We thank you for choosing Barceló México Reforma and for shearing your wonderful comments.We pleased that you had a fantastic stay with us. It is wonderful to hear that you appreciated all the facilities of the hotel. Looking forward to welcoming you back at our address very soon! Ena Navarro Quality and Service

    HODNOCENÍ

    Round Indicators

    • říjen 14 2019

    Caroline B

    “Business Visit”


    In good location to stroll down to the Historic centre or pick up a taxi from outside if you're not a great walker. Close to shops and amenities. Rooms are large but a little dated. We suffered a number of issues which were all resolved eventually. First room had clearly had a smoker in it. Second room had no working safe. Shower didn't work properly. Room maintenance was slow to respond but otherwise its OK. Nice large open spaces to work in. we has business lounge use which was excellent for working and provided drinks and snacks throughout the day. Breakfast in main dining area was excellent. Several on site restaurants so you have a choice if you dont want to go out. But if you dine in the attached Steak restaurant - the music is VERY loud so not suitable for a business meeting as we found to our cost. The external tables are nice but smoking is allowed as we found in many restaurants in Mexico


    PoteroHBMR, Gerente v zařízení Barcelo Mexico Reforma, odpověděl na tuto recenzi.
    Dear Caroline B, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We will be reviewing the coments you mentioned with the corrisponding areas so we are able to improve and offer a better stay. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Ena Navarro Quality and Service

    HODNOCENÍ

    Round Indicators

    • říjen 8 2019
    • Manila, Filipíny

    monam17

    “Location is key”


    Great rooms and bathroom. Bfast buffet adequate with Mexican and Western options. Not much restos around but walking distance to Palace de Bellas Artes. Didnt use the facilities like pool or gym so no comment there. There is ATM in the premises.


    PoteroHBMR, Gerente v zařízení Barcelo Mexico Reforma, odpověděl na tuto recenzi.
    Dear monam17, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Ena Navarro Quality and Service

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