Barceló Hotel Views  Karmina Palace Deluxe
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Mapa a poloha

Avenida Vista Hermosa, 13   28867 Manzanillo, Colima ,   México  


Places of Interest

32 km Mezinárodní letiště Manzanillo

20 km Puerto de Manzanillo

Premios y Reconocimientos

Prizes and awards

Názory klientů

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Barceló Karmina

4.0/5 Round Indicators
| 4040 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spaní

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Pokoje

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Čistota

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Služby


Názory

Výborné

47% Complete

1927

Velmi dobré

31% Complete

1261

Normální

11% Complete

469

Špatné

5% Complete

237

Velmi špatné

3% Complete

146

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    Round Indicators
    AmyP2502 01/19/2019 Páry

    “Would have been great if I hadn’t gotten sick.”

    The rooms here are beautiful & very large, the lobby and grounds are lovely, though the bar staff at the lobby bar was dismal. The beach is small but very well serviced, both by the men who were constantly adding chairs and sunshades as the resort began to fill for New Years and then removing them as local guests left on January 1st. As well as by the waiters, always quick with our drinks. The food was what we have come to expect from most of the resorts we have been to. Nothing special.... however, this is the only time in over a dozen trips to various resorts in Mexico that I have ever become violently ill from something I ate. I was unable to leave the room for 36 hours, the first 24 of those I spent vomiting over & over again. We spoke to several other guests who had also been sick before we left the resort, with all of us thinking we had encountered suspicious food at different restaurants. Many thought it was the Japanese restaurant, but I did not eat there. The snorkeling at the beach is great and they put great effort into the New Year’s Eve festivity’s ( even if much of the entertainment was pretty lame, in my opinion) the decorations were impressive and there was much variety at the buffet tables, too bad I was not feeling any interest in eating anything after being so sick.
    Round Indicators
    tagnrocky Noblesville, Indiana. 01/18/2019 Páry

    “Day pass”

    We went to the resort on a day pass from a cruise ship. The pools and small beach were very nice and drinks were included. Lovely place. I particularly enjoyed seeing the Harris hawk and talking to its handler. Evidently the hawk is used to scare away seagulls and other pesky birds. It works, as their was very few droppings anywhere. Dropped down one star since I thought the buffet was only average.
    Round Indicators
    Ivngr22 Fremont, Kalifornie. 01/17/2019 S rodinou

    “Paradise”

    2nd time staying at Barcelo and I can’t wait to get back. This place is truly Amazing, from the architectural building to the nice blue pools, to the private beach with all the Tropical fish. The food is great, staff is friendly and the weather in early January is perfect. They even have a kids club (Barcy) that my daughter loves going to thanks to Fernanda, she was really good to my daughter and all the other kids, she’s perfect for the job, keeps the kids entertained and she goes out of her way to make sure the kids are safe and are having a great time, my daughter misses Fernanda already. Thanks for all your help and thank you Barcelo for the great experience.

    silviagalarza, Guest Experience Manager. v zařízení Barcelo Karmina, odpověděl na tuto recenzi.
     Estimado navarretealva; We thank you for sharing your opinion about your vacations at Barceló Karmina. It is wonderful to hear that we were able to make your stay special. Our goal is to provide our guests impeccable, attractive facilities that are why we are very happy to know that you enjoyed our six pools, as well as the tranquility of our private beach with a variety of tropical fish, the ideal place to practice activities like snorkeling. Furthermore, we are really pleased to hear what a wonderful time your daughter had thanks to the dedication and care of Fernanda, part of our professional entertaining team at Barceló we believe that the real holiday feeling goes hand in hand with good fun and entertaining sport and leisure activities, it is, therefore, a great reward to hear that our little guests took some unforgettable memories of their stay among us. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best regards, Guest Experience Manager.

    Round Indicators
    LAMulholland New York City, New York. 01/16/2019 Páry

    “Fantastic day trip from Norwegian Gem”

    Wow what a gorgeous resort. We did a shore excursion here for a few hours but would most definitely love to come back. The pools, the grounds, the architecture are beautiful. Even more impressive are the staff. Daniel, our pool/beach server was a true gentleman. Quick, polite and just made our time even more enjoyable by being so attentive. The concierge (Fredy?) assisted with WiFi package and made sure we were both connected before we headed to the pool. I hope the opportunity arises to return. Thank you BKP!

    silviagalarza, Guest Experience Manager. v zařízení Barcelo Karmina, odpověděl na tuto recenzi.
     Dear LAMulholland; Our commitment is to provide each guest with unique and unforgettable experiences and it is a pleasure for us to know that this time we have had the honor of welcoming you during your excursion in Manzanillo, we are delighted to know that you really enjoyed our facilities and especially the service On behalf of the whole team, we will be sharing your congratulations with Fredy and Daniel. We hope to welcome you back to our property and continue to offer you a great experience. Best Regards, Guest Experience Manager.

    Round Indicators
    Traveler52812999059 Vancouver, Kanada. 01/15/2019 S rodinou

    “Will be excellent if it had accessible food at the pool”

    The rooms are amazing, I have stayed at 2 other 4 diamond hotels and this had the best rooms for sure. The lobby is breathtaking, downside, had to fight for place to seat and the snack bar was very popular and only one or two cooks, plus you can't take any food out of certain area, so you have to abandon your towels and stuff in order to get food, if you want better food you need to change from your bathing suit and the menu has prices even though is free, which was confusing at first. I've stayed at the Melia in PTO vallarta and loved their snack bar, if karmina had something similar will be amazing

    silviagalarza, Guest Experience Manager. v zařízení Barcelo Karmina, odpověděl na tuto recenzi.
     Dear Traveler52812999059; Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process, therefore, we highly value your time and constructive critics. Regarding our beach snack, your comments will help us improve our services in order that in future stays we will reach perfection. We hope to have the opportunity to welcome you again. Best regards, Guest Experience Manager.

    HODNOCENÍ

    Round Indicators

    • leden 19 2019
    • Páry

    AmyP2502

    “Would have been great if I hadn’t gotten sick.”


    The rooms here are beautiful & very large, the lobby and grounds are lovely, though the bar staff at the lobby bar was dismal. The beach is small but very well serviced, both by the men who were constantly adding chairs and sunshades as the resort began to fill for New Years and then removing them as local guests left on January 1st. As well as by the waiters, always quick with our drinks. The food was what we have come to expect from most of the resorts we have been to. Nothing special.... however, this is the only time in over a dozen trips to various resorts in Mexico that I have ever become violently ill from something I ate. I was unable to leave the room for 36 hours, the first 24 of those I spent vomiting over & over again. We spoke to several other guests who had also been sick before we left the resort, with all of us thinking we had encountered suspicious food at different restaurants. Many thought it was the Japanese restaurant, but I did not eat there. The snorkeling at the beach is great and they put great effort into the New Year’s Eve festivity’s ( even if much of the entertainment was pretty lame, in my opinion) the decorations were impressive and there was much variety at the buffet tables, too bad I was not feeling any interest in eating anything after being so sick.


    HODNOCENÍ

    Round Indicators

    • leden 18 2019
    • Noblesville, Indiana
    • Páry

    tagnrocky

    “Day pass”


    We went to the resort on a day pass from a cruise ship. The pools and small beach were very nice and drinks were included. Lovely place. I particularly enjoyed seeing the Harris hawk and talking to its handler. Evidently the hawk is used to scare away seagulls and other pesky birds. It works, as their was very few droppings anywhere. Dropped down one star since I thought the buffet was only average.


    HODNOCENÍ

    Round Indicators

    • leden 17 2019
    • Fremont, Kalifornie
    • S rodinou

    Ivngr22

    “Paradise”


    2nd time staying at Barcelo and I can’t wait to get back. This place is truly Amazing, from the architectural building to the nice blue pools, to the private beach with all the Tropical fish. The food is great, staff is friendly and the weather in early January is perfect. They even have a kids club (Barcy) that my daughter loves going to thanks to Fernanda, she was really good to my daughter and all the other kids, she’s perfect for the job, keeps the kids entertained and she goes out of her way to make sure the kids are safe and are having a great time, my daughter misses Fernanda already. Thanks for all your help and thank you Barcelo for the great experience.


    silviagalarza, Guest Experience Manager. v zařízení Barcelo Karmina, odpověděl na tuto recenzi.
    Estimado navarretealva; We thank you for sharing your opinion about your vacations at Barceló Karmina. It is wonderful to hear that we were able to make your stay special. Our goal is to provide our guests impeccable, attractive facilities that are why we are very happy to know that you enjoyed our six pools, as well as the tranquility of our private beach with a variety of tropical fish, the ideal place to practice activities like snorkeling. Furthermore, we are really pleased to hear what a wonderful time your daughter had thanks to the dedication and care of Fernanda, part of our professional entertaining team at Barceló we believe that the real holiday feeling goes hand in hand with good fun and entertaining sport and leisure activities, it is, therefore, a great reward to hear that our little guests took some unforgettable memories of their stay among us. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best regards, Guest Experience Manager.

    HODNOCENÍ

    Round Indicators

    • leden 16 2019
    • New York City, New York
    • Páry

    LAMulholland

    “Fantastic day trip from Norwegian Gem”


    Wow what a gorgeous resort. We did a shore excursion here for a few hours but would most definitely love to come back. The pools, the grounds, the architecture are beautiful. Even more impressive are the staff. Daniel, our pool/beach server was a true gentleman. Quick, polite and just made our time even more enjoyable by being so attentive. The concierge (Fredy?) assisted with WiFi package and made sure we were both connected before we headed to the pool. I hope the opportunity arises to return. Thank you BKP!


    silviagalarza, Guest Experience Manager. v zařízení Barcelo Karmina, odpověděl na tuto recenzi.
    Dear LAMulholland; Our commitment is to provide each guest with unique and unforgettable experiences and it is a pleasure for us to know that this time we have had the honor of welcoming you during your excursion in Manzanillo, we are delighted to know that you really enjoyed our facilities and especially the service On behalf of the whole team, we will be sharing your congratulations with Fredy and Daniel. We hope to welcome you back to our property and continue to offer you a great experience. Best Regards, Guest Experience Manager.

    HODNOCENÍ

    Round Indicators

    • leden 15 2019
    • Vancouver, Kanada
    • S rodinou

    Traveler52812999059

    “Will be excellent if it had accessible food at the pool”


    The rooms are amazing, I have stayed at 2 other 4 diamond hotels and this had the best rooms for sure. The lobby is breathtaking, downside, had to fight for place to seat and the snack bar was very popular and only one or two cooks, plus you can't take any food out of certain area, so you have to abandon your towels and stuff in order to get food, if you want better food you need to change from your bathing suit and the menu has prices even though is free, which was confusing at first. I've stayed at the Melia in PTO vallarta and loved their snack bar, if karmina had something similar will be amazing


    silviagalarza, Guest Experience Manager. v zařízení Barcelo Karmina, odpověděl na tuto recenzi.
    Dear Traveler52812999059; Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process, therefore, we highly value your time and constructive critics. Regarding our beach snack, your comments will help us improve our services in order that in future stays we will reach perfection. We hope to have the opportunity to welcome you again. Best regards, Guest Experience Manager.

    Aerial View of Barceló Hotel Karmina Palace Deluxe

    Barceló Karmina hotel, a paradise in Manzanillo.

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