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Barceló Hotel Pool  Maya Beach
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Mapa a poloha

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo ,   México  


Places of Interest

78,7 km   Mezinárodní letiště Cancún 

0 m Chac Halal Beach

35 km Archeologická oblast Tulum

30 km Xel-Ha

Premios y Reconocimientos

Ocenění a uznání

Názory klientů

Není lepší odborník, než je cestovatel.

Barceló Maya Beach

4.5/5 Round Indicators
| 11917 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spaní

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Pokoje

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Čistota

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Služby


Názory

Výborné

54% Complete

6530

Velmi dobré

27% Complete

3244

Normální

9% Complete

1183

Špatné

4% Complete

522

Velmi špatné

3% Complete

438

Filtrovat podle

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    Round Indicators
    ReyRey17 Las Vegas, Nevada. 08/22/2019 S rodinou

    “Simply Awesome”

    I spent 2 weeks at this resort with my extended family and I can't wait to go back next year. The properties are gorgeous and it seemed to have everything you needed. Pools for adults only, pools for kids, swim-up bars, yards away from the warmest ocean beach water I have ever felt. They have parasailing, snorkeling, scuba diving, banana boat, swim off the dock with fish you can feed, Dolphin encounters, night clubs for adults & kids, great restaurants: a steak house, French, Italian, Japanese, Mexican, etc. They are going to be opening an Adults only property in December too. The staff is so friendly and aim to please. I want to give a huge shout out to Ana Riveria who gave me an awesome tour of the Palace property and she took photos of me and family and we never felt rushed at all. She's truly the lady you definitely need to chat with if you want to look into booking a package deal. I also would like to give a BIG thank you to Irene Sanchez who was the best around the Maya Beach pool drink server ever. By day 3 she had memorized what we were all drinking and she would always be sure to have bottles of water on hand for us without asking. I love her for her awesome dedication and excellent service. Also Eduardo, Alfredo & bus driver Pablo were so fun when we went to Chichen Nitza. One last shout out to our Taxi driver Edwin, he was so helpful and friendly and made us feel safe when we left the resort to be tourists. This is DEFINITELY the place to stay at if you are planning a trip to Mexico(Cancun area). You won't be disappointed. Suggestions: Most of the time using a credit card is the easiest and convenient, so be sure you carry a card that does not charge you international fees. You may be able to charge to your room but limits apply. Also, be sure you understand the rate of exchange between US currency to Pesos, and always ask before you blindly buy anything, because it can change quickly from day to day.
    Round Indicators
    Louix316 08/22/2019 S rodinou

    “Excellent day”

    Water park Victor alin brenda nestor adrian. Excellent experience at the water park flowrices. It was an amazing first experience and the special discount was a plus!!. 100% recommended!!!. Go on this you wont be dissapointed. Also the water park is very fun and you can bring a go pro and/or your phone.

    DirectorBeachCaribe, Gerente v zařízení Barcelo Maya Beach, odpověděl na tuto recenzi.
     Dear Guest, Thank you for your five-star review. We really appreciate our guests taking the time to leave us their feedback. It is an honor to hear about our guest’s experiences at Barceló Maya Beach. We hope that you will consider us again host you very soon. We look forward to welcoming you back to Hotel. Warm Regards, José Luis Serratos Subdirector Barceló Maya Beach

    Round Indicators
    Haritini G 08/21/2019 S rodinou

    “Barcelo Maya Beach Resort”

    This is a great place to visit and enjoy all restful vacation. Such a beautiful place, the beach nearby is spectacular. They offer so many services and many activities to do during the day. The staff is very friendly, courteous and helpful. I would definitely recommend this resort for anyone looking to visit Riviera Maya.

    DirectorBeachCaribe, Gerente v zařízení Barcelo Maya Beach, odpověděl na tuto recenzi.
     Dear Haritini G, Thank you for sharing your comments on your recent stay at Barceló Maya Beach. Specially mentioning the great service, we have provided. We give our very best in order to provide unforgettable moments. It is very gratifying to hear you had an amazing experience. We look forward to welcoming you to Barceló Maya Beach soon. Warm Regards, José Luis Serratos Subdirector Barceló Maya Beach

    Round Indicators
    Happiness56426 08/21/2019 S rodinou

    “Great hotel with poor activity program”

    The hotel is beautiful and the rooms comfortable (premium. It is ery clean and very safe ! It has a great spa and state of the art gym ! However It seems that no one knows what is going on at the Hotel There is no information package, and you have to find out information as you go ! There is an Barcelo app but not reliable§ I booked this hotel because it had a activity program for me and my kids (teenagers) but they could not do anything really ! The ratings below does not reflect my experience as it is limited .

    DirectorBeachCaribe, Gerente v zařízení Barcelo Maya Beach, odpověděl na tuto recenzi.
     Dear Guest, Thank you for taking the time to write such an excellent review, we are so pleased to read your positive and delightful comments. This mean the world to us, it marks the outstanding service that we are well known. We look forward to welcoming you to Barceló Maya Beach soon. Warm Regards, José Luis Serratos Subdirector Barceló Maya Beach

    Round Indicators
    LoveToHaveFun50 Mohnton, Pensylvánie. 06/19/2014

    “Celkově skvělé chvíle pouze s pár chybkami”

    V červnu 2014 jsme si na pár dní vyjeli. Výlet jsme si zarezervovali přes Cheap Caribbean.com. Prostředí hotelu bylo bezchybné. Po příjezdu nás zcela ohromil jeho celkový vzhled. Lidé, kteří tam pracují, jsou velmi přátelští a vstřícní, i když jazyková bariéra může být občas problém. Pokoje by potřebovaly trochu větší péči. Po příjezdu jsme zjistili, že náš sejf není funkční, špunty v umyvadle a vaně nefungují, a již druhý den jim došly žínky…opravdu??? Jednou po návratu z pláže jsme měli zamčené dveře do koupelny. Pokojská je musela zavřít a zamknout…Zrcadlo v koupelně nebylo pořádně zavěšené. V recenzích jsem četl o zápachu z kanalizace, a musím přiznat, že jsem ho venku mezi oběma hotely cítil také. Mnoho věcí je ale na tomto místě pěkných; bazén, pláž, dobré bary i restaurace. Celkově jsme si to tu užili.

    DirectorBeachCaribe, Gerente v zařízení Barcelo Maya Beach, odpověděl na tuto recenzi.
     LoveToHaveFun50: Many thanks for your comments regarding your stay at Barcelo Maya Beach Resort, I am sorry that on this occasion the unintentional inconveniences in your rooms have not allowed you to fully enjoy your Vacation. I would like to inform you that all of our reception staff speak Spanish and English. Also, we have staff that are 100% fluent in other languages, they are tested as to their capability and continually trained to give our guests the best service, please accept our apologies that a language skilled employee was not made available to you. We look forward to have the opportunity to host you again and show you the services from which we have built our reputation. Best regards,

    HODNOCENÍ

    Round Indicators

    • srpen 22 2019
    • Las Vegas, Nevada
    • S rodinou

    ReyRey17

    “Simply Awesome”


    I spent 2 weeks at this resort with my extended family and I can't wait to go back next year. The properties are gorgeous and it seemed to have everything you needed. Pools for adults only, pools for kids, swim-up bars, yards away from the warmest ocean beach water I have ever felt. They have parasailing, snorkeling, scuba diving, banana boat, swim off the dock with fish you can feed, Dolphin encounters, night clubs for adults & kids, great restaurants: a steak house, French, Italian, Japanese, Mexican, etc. They are going to be opening an Adults only property in December too. The staff is so friendly and aim to please. I want to give a huge shout out to Ana Riveria who gave me an awesome tour of the Palace property and she took photos of me and family and we never felt rushed at all. She's truly the lady you definitely need to chat with if you want to look into booking a package deal. I also would like to give a BIG thank you to Irene Sanchez who was the best around the Maya Beach pool drink server ever. By day 3 she had memorized what we were all drinking and she would always be sure to have bottles of water on hand for us without asking. I love her for her awesome dedication and excellent service. Also Eduardo, Alfredo & bus driver Pablo were so fun when we went to Chichen Nitza. One last shout out to our Taxi driver Edwin, he was so helpful and friendly and made us feel safe when we left the resort to be tourists. This is DEFINITELY the place to stay at if you are planning a trip to Mexico(Cancun area). You won't be disappointed. Suggestions: Most of the time using a credit card is the easiest and convenient, so be sure you carry a card that does not charge you international fees. You may be able to charge to your room but limits apply. Also, be sure you understand the rate of exchange between US currency to Pesos, and always ask before you blindly buy anything, because it can change quickly from day to day.


    HODNOCENÍ

    Round Indicators

    • srpen 22 2019
    • S rodinou

    Louix316

    “Excellent day”


    Water park Victor alin brenda nestor adrian. Excellent experience at the water park flowrices. It was an amazing first experience and the special discount was a plus!!. 100% recommended!!!. Go on this you wont be dissapointed. Also the water park is very fun and you can bring a go pro and/or your phone.


    DirectorBeachCaribe, Gerente v zařízení Barcelo Maya Beach, odpověděl na tuto recenzi.
    Dear Guest, Thank you for your five-star review. We really appreciate our guests taking the time to leave us their feedback. It is an honor to hear about our guest’s experiences at Barceló Maya Beach. We hope that you will consider us again host you very soon. We look forward to welcoming you back to Hotel. Warm Regards, José Luis Serratos Subdirector Barceló Maya Beach

    HODNOCENÍ

    Round Indicators

    • srpen 21 2019
    • S rodinou

    Haritini G

    “Barcelo Maya Beach Resort”


    This is a great place to visit and enjoy all restful vacation. Such a beautiful place, the beach nearby is spectacular. They offer so many services and many activities to do during the day. The staff is very friendly, courteous and helpful. I would definitely recommend this resort for anyone looking to visit Riviera Maya.


    DirectorBeachCaribe, Gerente v zařízení Barcelo Maya Beach, odpověděl na tuto recenzi.
    Dear Haritini G, Thank you for sharing your comments on your recent stay at Barceló Maya Beach. Specially mentioning the great service, we have provided. We give our very best in order to provide unforgettable moments. It is very gratifying to hear you had an amazing experience. We look forward to welcoming you to Barceló Maya Beach soon. Warm Regards, José Luis Serratos Subdirector Barceló Maya Beach

    HODNOCENÍ

    Round Indicators

    • srpen 21 2019
    • S rodinou

    Happiness56426

    “Great hotel with poor activity program”


    The hotel is beautiful and the rooms comfortable (premium. It is ery clean and very safe ! It has a great spa and state of the art gym ! However It seems that no one knows what is going on at the Hotel There is no information package, and you have to find out information as you go ! There is an Barcelo app but not reliable§ I booked this hotel because it had a activity program for me and my kids (teenagers) but they could not do anything really ! The ratings below does not reflect my experience as it is limited .


    DirectorBeachCaribe, Gerente v zařízení Barcelo Maya Beach, odpověděl na tuto recenzi.
    Dear Guest, Thank you for taking the time to write such an excellent review, we are so pleased to read your positive and delightful comments. This mean the world to us, it marks the outstanding service that we are well known. We look forward to welcoming you to Barceló Maya Beach soon. Warm Regards, José Luis Serratos Subdirector Barceló Maya Beach

    HODNOCENÍ

    Round Indicators

    • červen 19 2014
    • Mohnton, Pensylvánie

    LoveToHaveFun50

    “Celkově skvělé chvíle pouze s pár chybkami”


    V červnu 2014 jsme si na pár dní vyjeli. Výlet jsme si zarezervovali přes Cheap Caribbean.com. Prostředí hotelu bylo bezchybné. Po příjezdu nás zcela ohromil jeho celkový vzhled. Lidé, kteří tam pracují, jsou velmi přátelští a vstřícní, i když jazyková bariéra může být občas problém. Pokoje by potřebovaly trochu větší péči. Po příjezdu jsme zjistili, že náš sejf není funkční, špunty v umyvadle a vaně nefungují, a již druhý den jim došly žínky…opravdu??? Jednou po návratu z pláže jsme měli zamčené dveře do koupelny. Pokojská je musela zavřít a zamknout…Zrcadlo v koupelně nebylo pořádně zavěšené. V recenzích jsem četl o zápachu z kanalizace, a musím přiznat, že jsem ho venku mezi oběma hotely cítil také. Mnoho věcí je ale na tomto místě pěkných; bazén, pláž, dobré bary i restaurace. Celkově jsme si to tu užili.


    DirectorBeachCaribe, Gerente v zařízení Barcelo Maya Beach, odpověděl na tuto recenzi.
    LoveToHaveFun50: Many thanks for your comments regarding your stay at Barcelo Maya Beach Resort, I am sorry that on this occasion the unintentional inconveniences in your rooms have not allowed you to fully enjoy your Vacation. I would like to inform you that all of our reception staff speak Spanish and English. Also, we have staff that are 100% fluent in other languages, they are tested as to their capability and continually trained to give our guests the best service, please accept our apologies that a language skilled employee was not made available to you. We look forward to have the opportunity to host you again and show you the services from which we have built our reputation. Best regards,

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