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Barceló Granada Congress

Calle Maestro Montero 12   18004 Granada , Andalucía   España  


Places of Interest

19 km Letiště Granada

2,6 km Albaicín

2 km Alhambra

1,4 km Kongresový a výstavní palác v Granadě

Názory klientů

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Barceló Granada Congress

4.0/5 Round Indicators
| 1242 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spaní

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Pokoje

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Čistota

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Služby


HODNOCENÍ NÁVŠTĚVNÍKŮ

Výborné

39% Complete

494

Velmi dobré

31% Complete

390

Normální

19% Complete

238

Špatné

5% Complete

73

Velmi špatné

3% Complete

47

Filtrovat podle

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    Round Indicators
    Joules99 Londýn, Spojené království. 07/16/2018

    “Very Nice”

    Stayed here on a work trip, had an amazing room with a great view of the whole city. At night you could see the Alhambra all lit up, and the staff were very helpful when I asked where I could find food that wasn't room service at 11pm on a Sunday night.
    Round Indicators
    Patrice R Bexhill-on-Sea, Spojené království. 07/13/2018 Služební cesty

    “Very nice and helpful staff”

    the location was great for me, the staff was very helpful. The not so good bit was the way the breakfast room is arranged and very disappointed by the pastry lack of freshness. Very clean spacious room, good shower unless you want to use the massage shower that was falling apart.
    Round Indicators
    Kaushik D Bokaro Steel City, Indie. 07/09/2018 Páry

    “Classy hotel ”

    Spent two nights in this property. Check in was smooth. Room was very spacious and so was the bathroom. It had bidet. Bed was comfortable. Our room was on the 8th floor with stunning view. My wife slipped in the bathtub as it was very slippery and they didn't put an anti skid mat. So only after informing at the front desk they placed one. Breakfast area and spread was very good except behavior of one lady staff was rude (can't remember her name) The hotel is about 1.5 to 1.8 kms from the city centre which is walkable (15-20 mins) unless you are tired.
    Round Indicators
    davelasc0 07/02/2018 Služební cesty

    “Service”

    The front desk personal excellent and room very clean. I suggest the service for the conference rooms must be improved, it was not organized and water was not offering or tables were not clean between conferences

    b_granada_congress, Assistant Manager v zařízení Barcelo Granada Congress, odpověděl na tuto recenzi.
     Dear guest, Thank you for having taken a few minutes of your time to express your opinion after you stay with us in Granada. At Barceló Granada Congress, our goal is to exceed the expectations of our guests. We were saddened to read your disappointment with the service for conference rooms, at Barceló we know that events are an important aspect of our bussines guests' overall therefore we will make sure to take your comments into account to improve in this aspect of our services. We thank you for highlight our personal service and our rooms cleanliness and also for sharing your impressions, which are our best tools for improvement, and we are looking forward to welcoming you back soon in Barceló Granada Congress and show you that we can live up to your expectations. Kind regards, Miguel Ramirez Assistant Manager

    Round Indicators
    janehowardmartin1 06/28/2018 Páry

    “Below expectations”

    Stayed here on a tour. The dinner consisted of shoe leather beef or dry flavorless tuna served in a flourescent lit dining room by uncaring waiters. Location is inconvenient to the sites. Stay elsewhere.

    b_granada_congress, Assistant Manager v zařízení Barcelo Granada Congress, odpověděl na tuto recenzi.
     Dear guest, We would like to thank you for your preference in selecting our Barceló Granada Congress hotel for your stay in Granada, and also for taking the time to tell us about your recent experience among us. We were very saddened to read your disappointment with the dinner experience, at Barceló we know that meals are an important aspect of our guests' overall holiday experience therefore we will make sure to take your comments into account to improve in this aspect of our services. For a future stay, please do not hesitate to voice your concerns and approach the restaurant team to inform us of the service imperfection you report on your review, we will be more than pleased to assist for you to fully enjoy your holidays among us. About our location, we regret that you did not particularly enjoy our location either, even though within a walking distance 15 minutes to the city center and the main tourist attractions of Granada. We thank you again for sharing your impressions, which are our best tools for improvement, and we would be delighted if you decided to give as another chance to regain your trust. Looking forward to welcoming you back soon in Barceló Granada Congress. Best regards, Miguel Ramírez Assistant Manager

    HODNOCENÍ

    Round Indicators

    • červenec 16 2018
    • Londýn, Spojené království

    Joules99

    “Very Nice”


    Stayed here on a work trip, had an amazing room with a great view of the whole city. At night you could see the Alhambra all lit up, and the staff were very helpful when I asked where I could find food that wasn't room service at 11pm on a Sunday night.


    HODNOCENÍ

    Round Indicators

    • červenec 13 2018
    • Bexhill-on-Sea, Spojené království
    • Služební cesty

    Patrice R

    “Very nice and helpful staff”


    the location was great for me, the staff was very helpful. The not so good bit was the way the breakfast room is arranged and very disappointed by the pastry lack of freshness. Very clean spacious room, good shower unless you want to use the massage shower that was falling apart.


    HODNOCENÍ

    Round Indicators

    • červenec 9 2018
    • Bokaro Steel City, Indie
    • Páry

    Kaushik D

    “Classy hotel ”


    Spent two nights in this property. Check in was smooth. Room was very spacious and so was the bathroom. It had bidet. Bed was comfortable. Our room was on the 8th floor with stunning view. My wife slipped in the bathtub as it was very slippery and they didn't put an anti skid mat. So only after informing at the front desk they placed one. Breakfast area and spread was very good except behavior of one lady staff was rude (can't remember her name) The hotel is about 1.5 to 1.8 kms from the city centre which is walkable (15-20 mins) unless you are tired.


    HODNOCENÍ

    Round Indicators

    • červenec 2 2018
    • Služební cesty

    davelasc0

    “Service”


    The front desk personal excellent and room very clean. I suggest the service for the conference rooms must be improved, it was not organized and water was not offering or tables were not clean between conferences


    b_granada_congress, Assistant Manager v zařízení Barcelo Granada Congress, odpověděl na tuto recenzi.
    Dear guest, Thank you for having taken a few minutes of your time to express your opinion after you stay with us in Granada. At Barceló Granada Congress, our goal is to exceed the expectations of our guests. We were saddened to read your disappointment with the service for conference rooms, at Barceló we know that events are an important aspect of our bussines guests' overall therefore we will make sure to take your comments into account to improve in this aspect of our services. We thank you for highlight our personal service and our rooms cleanliness and also for sharing your impressions, which are our best tools for improvement, and we are looking forward to welcoming you back soon in Barceló Granada Congress and show you that we can live up to your expectations. Kind regards, Miguel Ramirez Assistant Manager

    HODNOCENÍ

    Round Indicators

    • červen 28 2018
    • Páry

    janehowardmartin1

    “Below expectations”


    Stayed here on a tour. The dinner consisted of shoe leather beef or dry flavorless tuna served in a flourescent lit dining room by uncaring waiters. Location is inconvenient to the sites. Stay elsewhere.


    b_granada_congress, Assistant Manager v zařízení Barcelo Granada Congress, odpověděl na tuto recenzi.
    Dear guest, We would like to thank you for your preference in selecting our Barceló Granada Congress hotel for your stay in Granada, and also for taking the time to tell us about your recent experience among us. We were very saddened to read your disappointment with the dinner experience, at Barceló we know that meals are an important aspect of our guests' overall holiday experience therefore we will make sure to take your comments into account to improve in this aspect of our services. For a future stay, please do not hesitate to voice your concerns and approach the restaurant team to inform us of the service imperfection you report on your review, we will be more than pleased to assist for you to fully enjoy your holidays among us. About our location, we regret that you did not particularly enjoy our location either, even though within a walking distance 15 minutes to the city center and the main tourist attractions of Granada. We thank you again for sharing your impressions, which are our best tools for improvement, and we would be delighted if you decided to give as another chance to regain your trust. Looking forward to welcoming you back soon in Barceló Granada Congress. Best regards, Miguel Ramírez Assistant Manager

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    Slevový* kód nebo kód promo akce (také se uvádí jako „promokód”) je kombinací písmen anebo čísel, které umožňují slevu z běžné ceny. Pokud máte slevový kód, zadejte jej a bude vám odečtena příslušná sleva v této rezervaci. Po zadání kódu ceny zobrazené v kroku 1 rezervačního procesu již zahrnují uplatněnou slevu. 

    Sleva neplatí pro ceny doplňkových anebo mimořádných služeb ani na ceny posledních pokojů, které jsou ještě v nabídce. Je dovolen pouze jeden slevový kód na rezervaci a bude platný pouze při provádění rezervace.** 

    Maximální výše souhrnné slevy je 25 % z ceny v hotelech v Latinské Americe a 20 % z ceny v hotelech v Evropě a Středomoří, přičemž je možná kombinace slevového kódu, speciální slevy*** (slevy za rezervace více pokojů, slevy senior, rezident, millenials, početná rodina atd.) a slevy za členství v my Barceló. 

    *Barceló si vyhrazuje právo na schválení platnosti zveřejněných slev. 

    **Využití slevového kódu neplatí při příjezdu do hotelu, sleva tedy bude uplatněna pouze při provádění rezervace. 

    ***Hotel si při hostově příjezdu vyžádá oficiální a platné dokumenty, aby si ověřil splnění podmínek slevových kódů a speciálních slev. V případě, že nebudou doloženy doklady nebo nedojde ke splnění podmínek, vyhrazuje si hotel právo doúčtovat dané částky odečtené při originální rezervaci.

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