Barceló Marbella Hotel Views
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Barceló Marbella

CL De Granadillas. Urb. Guadalmina Alta, s/n   29670 Marbella , Andalucía   España  


Places of Interest

63 km Letiště Málaga-Costa del Sol

100 m Golfové hřiště Guadalmina

3 km Pláž San Pedro

2 km Muzeum Bonsai

Premios y Reconocimientos Prizes and awards

Názory klientů

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Barceló Marbella

4.0/5 Round Indicators
| 1828 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spaní

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Pokoje

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Čistota

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Služby


HODNOCENÍ NÁVŠTĚVNÍKŮ

Výborné

48% Complete

892

Velmi dobré

32% Complete

585

Normální

11% Complete

214

Špatné

4% Complete

87

Velmi špatné

2% Complete

50

Filtrovat podle

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    Round Indicators
    08/20/2018 S rodinou

    “Hotel Barcelo Marbella”

    Great hotel with a great service. Food is nice with nice variety and very well presented. The premium area is wonderful with extra free services such as nespresso coffe machine and sweets all day, private, only adults swimming pool. Good animation for adults and kids. The location is lovely next to a famous golf course, Guadalmina and has bus service to Puerto Banús!
    Round Indicators
    Sandra T Reading, Spojené království. 08/20/2018 S rodinou

    “Excellent stay”

    Recently spent a week at the Barcelona Marbella. It is a very friendly hotel. Our room was very clean, housekeeping staff very friendly. Catering very good. A wide variety of fresh food cooked to order which my grandson loved. My grandson requires a gluten and dairy free diet which was catered for. He loved the food there. Restaurant staff very friendly and helpful even at there most busy times. Bar staff always available and friendly in all ares. Reception staff very helpful. The hotels location suited us as it is in a quiet area. We used taxis to get about. Evening entertainment for the young children was at 10pm in the lobby bar. We enjoyed watching them having fun with there families and the bar soon became quiet again when the kids entertainment was finished. Overall a very enjoyable week.
    Round Indicators
    dorcashammond Gibraltar. 08/14/2018 Páry

    “Not happy, 6 days was too much”

    Even though the hotel wss nice, clean and tidy, staff were very kind and helpful. But there are very big problems with its location and no access to town or bus routes. Very far to town and steep hills. Very limited hotel shuttle bus and lacking information. Entertainment was dreadful, and lobby was being used kiddies games instead of adults and very little staff in both bars, even in august

    marbellabar, Director de Relaciones con Clientes v zařízení Barcelo Marbella, odpověděl na tuto recenzi.
     Dear Mrs Hammond Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. The hotel is located 9 kilometres from the city centre, 4 from Puerto Banús and 1 from San Pedro de Alcantara district. The Marbella City Council has a free bus that passes every hour from 11:30 to 19:30 with a stop at the hotel, this bus takes you to different stops with links to buses for the rest of points of our municipal term and to the beach of San Pedro.This service is guaranteed until August 31st. Our hotel has a free bus that takes our customers to Puerto Banus and Marbella Center with departure from the hotel at 11:00 and 12:00, The return starts in Marbella at 17:00 and 18:00 passing through Puerto Banus to 17:15 and 18:15. This service will end on September 9th. We apologize if these options are not tailored to your needs. This year we have opted to have live music to entertain our evenings in our new space n36 º and give the option to the families to enjoy the children shows and games in our Lobby bar, creating two totally different environments where our Customers can choose. We have taken good note of your remark on the bar service and regret reading your dissatisfaction, our barmen shifts are studied to ensure an impeccable service throughout the day and are reinforced during peak hours, nevertheless we commit to improve on this aspect of our services so as to avoid receiving this kind of feedback in the future. We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Once again we feel that you have not enjoyed your stay and hope you have had a good trip back home. We hope that Barceló hotels in any of its brands, Allegro, Occidental, Barceló and Royal Hideaway are an option in the future for your next vacation. Kind regards Jose A. Guerrero Guest Experience Manager

    Round Indicators
    musoman666 08/11/2018 Páry

    “Ian from Glasgow UK.”

    A fabulous relaxing holiday in an exceptional hotel. Staff extremely friendly and surroundings stunning. All aspects of this hotel are first class and we couldn't wish for anything better.Location is fantastic and close to main places of interest. Would thoroughly recommend this place any day .

    marbellabar, Director de Relaciones con Clientes v zařízení Barcelo Marbella, odpověděl na tuto recenzi.
     Dear Ian First and foremost we would like to thank you for choosing our Barceló Marbella hotel for your visit to our town and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind regards Jose A.Guerrero Guest Experience Manager

    Round Indicators
    sandypup 08/10/2018 Páry

    “holiday”

    this hotel is the best I've ever visited. food, facilities and staff are fantastic. just home from our 7th year there and we are just as delighted with the hotel as we were when we first went. would recommend this hotel to all. see you next year

    marbellabar, Director de Relaciones con Clientes v zařízení Barcelo Marbella, odpověděl na tuto recenzi.
     Dear Sandy Firstly we would like to thank you for choosing our Barceló Marbella hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Once again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you in your 8th year with us. Kind regards Jose A. Guerrero Guest Experience Manager

    HODNOCENÍ

    Round Indicators

    • srpen 20 2018
    • S rodinou

    “Hotel Barcelo Marbella”


    Great hotel with a great service. Food is nice with nice variety and very well presented. The premium area is wonderful with extra free services such as nespresso coffe machine and sweets all day, private, only adults swimming pool. Good animation for adults and kids. The location is lovely next to a famous golf course, Guadalmina and has bus service to Puerto Banús!


    HODNOCENÍ

    Round Indicators

    • srpen 20 2018
    • Reading, Spojené království
    • S rodinou

    Sandra T

    “Excellent stay”


    Recently spent a week at the Barcelona Marbella. It is a very friendly hotel. Our room was very clean, housekeeping staff very friendly. Catering very good. A wide variety of fresh food cooked to order which my grandson loved. My grandson requires a gluten and dairy free diet which was catered for. He loved the food there. Restaurant staff very friendly and helpful even at there most busy times. Bar staff always available and friendly in all ares. Reception staff very helpful. The hotels location suited us as it is in a quiet area. We used taxis to get about. Evening entertainment for the young children was at 10pm in the lobby bar. We enjoyed watching them having fun with there families and the bar soon became quiet again when the kids entertainment was finished. Overall a very enjoyable week.


    HODNOCENÍ

    Round Indicators

    • srpen 14 2018
    • Gibraltar
    • Páry

    dorcashammond

    “Not happy, 6 days was too much”


    Even though the hotel wss nice, clean and tidy, staff were very kind and helpful. But there are very big problems with its location and no access to town or bus routes. Very far to town and steep hills. Very limited hotel shuttle bus and lacking information. Entertainment was dreadful, and lobby was being used kiddies games instead of adults and very little staff in both bars, even in august


    marbellabar, Director de Relaciones con Clientes v zařízení Barcelo Marbella, odpověděl na tuto recenzi.
    Dear Mrs Hammond Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. The hotel is located 9 kilometres from the city centre, 4 from Puerto Banús and 1 from San Pedro de Alcantara district. The Marbella City Council has a free bus that passes every hour from 11:30 to 19:30 with a stop at the hotel, this bus takes you to different stops with links to buses for the rest of points of our municipal term and to the beach of San Pedro.This service is guaranteed until August 31st. Our hotel has a free bus that takes our customers to Puerto Banus and Marbella Center with departure from the hotel at 11:00 and 12:00, The return starts in Marbella at 17:00 and 18:00 passing through Puerto Banus to 17:15 and 18:15. This service will end on September 9th. We apologize if these options are not tailored to your needs. This year we have opted to have live music to entertain our evenings in our new space n36 º and give the option to the families to enjoy the children shows and games in our Lobby bar, creating two totally different environments where our Customers can choose. We have taken good note of your remark on the bar service and regret reading your dissatisfaction, our barmen shifts are studied to ensure an impeccable service throughout the day and are reinforced during peak hours, nevertheless we commit to improve on this aspect of our services so as to avoid receiving this kind of feedback in the future. We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Once again we feel that you have not enjoyed your stay and hope you have had a good trip back home. We hope that Barceló hotels in any of its brands, Allegro, Occidental, Barceló and Royal Hideaway are an option in the future for your next vacation. Kind regards Jose A. Guerrero Guest Experience Manager

    HODNOCENÍ

    Round Indicators

    • srpen 11 2018
    • Páry

    musoman666

    “Ian from Glasgow UK.”


    A fabulous relaxing holiday in an exceptional hotel. Staff extremely friendly and surroundings stunning. All aspects of this hotel are first class and we couldn't wish for anything better.Location is fantastic and close to main places of interest. Would thoroughly recommend this place any day .


    marbellabar, Director de Relaciones con Clientes v zařízení Barcelo Marbella, odpověděl na tuto recenzi.
    Dear Ian First and foremost we would like to thank you for choosing our Barceló Marbella hotel for your visit to our town and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind regards Jose A.Guerrero Guest Experience Manager

    HODNOCENÍ

    Round Indicators

    • srpen 10 2018
    • Páry

    sandypup

    “holiday”


    this hotel is the best I've ever visited. food, facilities and staff are fantastic. just home from our 7th year there and we are just as delighted with the hotel as we were when we first went. would recommend this hotel to all. see you next year


    marbellabar, Director de Relaciones con Clientes v zařízení Barcelo Marbella, odpověděl na tuto recenzi.
    Dear Sandy Firstly we would like to thank you for choosing our Barceló Marbella hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Once again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you in your 8th year with us. Kind regards Jose A. Guerrero Guest Experience Manager

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