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Barceló Marbella Hotel Views
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CL De Granadillas. Urb. Guadalmina Alta, s/n   29670 Marbella , Andalucía   España  


Places of Interest

63 km Letiště Málaga-Costa del Sol

100 m Golfové hřiště Guadalmina

3 km Pláž San Pedro

2 km Muzeum Bonsai

Premios y Reconocimientos

Prizes and awards

Názory klientů

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Barceló Marbella

4.0/5 Round Indicators
| 2444 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spaní

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Pokoje

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Čistota

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Služby


Názory

Výborné

51% Complete

1262

Velmi dobré

29% Complete

733

Normální

11% Complete

276

Špatné

4% Complete

106

Velmi špatné

2% Complete

67

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    Round Indicators
    birgittav2014 Monaco-Ville, Monako. 02/15/2020

    “Ok”

    Have stayed here several times. It’s ok but the noise from metal chairs on the terraces outside the rooms are very irritating, people sit outside in the evening and can’t lift the chairs when getting up and down on them. Also the breakfast starts to late. Restaurant should not sere only buffet. The bar area that serve a la is very limited and not so inviting.

    BarceloMarbella, Director de Relaciones con Clientes v zařízení Barcelo Marbella, odpověděl na tuto recenzi.
     Dear Birgitta Firstly we would like to thank you for choosing our Barceló Marbella hotel once again for your holidays and for sharing this feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. Our breakfast start at 7:30 and finish at 10:30 from monday to friday, From Saturday to Sunday start at 07:30 and finish at 11:00. We always try to satisfy with this schedule to the maximum of customers. The restaurant mediterraneo offer only a buffet option but our Guests have the option of La Santa Maria Bar with a very nice card. We will continue working to improve our services to surprise you in your next stay with us and get from you the highest score in all of them. Thank you once again for making us your choice hotel and for your constructive comments, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Kind regards Jose A. Guerrero Guest Experience Manager

    Round Indicators
    getupanggo Altrincham, Spojené království. 02/06/2020 Páry

    “Unbeatable value”

    Barcelo Marbella Clean, good value hotel. Set in a quiet residential area of Guadalmina Alta about 1500 metres off the main arterial coast road. This hotel is generously proportioned both in amenity areas and the bedrooms are large and well appointed. The buffet breakfasts are plentiful and varied and the staff well trained and pleasant. Parking is available in hotel car park for a charge or there is off road parking opposite Visited the gym which was clean and well equipped The hotel could improve by having a cosy lounge area and bar. the present arrangement is a few chairs in the snack bar and is more corporate than cosy. One disappointing item was that there was no uk tv. The BBC was not available due to a fault. We asked every day for six days and each day was told it would be fixed but this did not happen. However these are only small problems It was our third stay there and we certainly would stay here again. Top Tip. To get the best enjoyment of the surrounding areas Marbella, Estepona and San Pedro and to visit the best beaches located at Elvira, Cabapino , Rosario A car hire is essential

    BarceloMarbella, Director de Relaciones con Clientes v zařízení Barcelo Marbella, odpověděl na tuto recenzi.
     Dear guest. Thank you for sharing your feedback on your recent stay experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics The BBC channel is actually in a private emision platform and we are working to change the company who give us the service. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Thank you for pointing out the beauty and comfort of our accommodations designed to make our guests' stay as comfortable as possible, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday expérience, we are therefore very pleased to read that you were satisfied with yours. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind regards Jose A. Guerrero Guest Experience Manager

    Round Indicators
    estemurillo8 01/13/2020

    “excellent deal”

    i was reading reviews about this hotel that why i decided to book. but the reality is more than the expected. I liked everything, the staff, decoration, clean, breakfast. i enjoyed the stay and for sure i will come back.

    BarceloMarbella, Director de Relaciones con Clientes v zařízení Barcelo Marbella, odpověděl na tuto recenzi.
     Dear Guest. We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Marbella was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind regards Jose A. Guerrero Guest Experience Manager

    Round Indicators
    Ann K Leeds, Spojené království. 10/23/2019

    “Excellent”

    This is our 3rd visit to this hotel and we found it just as good as our other visits. Couldn't find any faults at all. The room was spacious, kept lovely and clean and a view looking over the pool. The breakfast is excellent, with everything you would want in a breakfast. Chef will make you omelette with lots of different fillings and lovely fresh fried eggs. We did eat in the bar a couple of times which was also good, but did eat out most times on a evening. As we have relatives in the area we didn't need a car, but would recommend car hire. Taxis are always available out side, or at reception they will phone one for you. They not expensive. You can walk into San Pedro, all though it's up hill, but OK coming back down. You can also walk down to guadalmina were there is a parade of shops,restaurants and bars. We would definitely go back again.

    BarceloMarbella, Director de Relaciones con Clientes v zařízení Barcelo Marbella, odpověděl na tuto recenzi.
     Dear Ann Firstly we would like to thank you for choosing our Barceló Marbella hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes. we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. At Barceló we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. Once again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Kind regards Jose A. Guerrero Guest Experience Manager

    Round Indicators
    zstoplova Brno, Česká republika. 08/04/2019 S rodinou

    “Dalo by se to zlepšit...”

    Je pěkné, že jste hotel Barceló, ale z toho se nedá žít věčně. Je potřeba investovat a ve Vašem případě je to několik maličkostí, které kazí celkový dojem. Nákup sáčků a sáčků na intimní potřeby je záležitostí hygieny!

    BarceloMarbella, Director de Relaciones con Clientes v zařízení Barcelo Marbella, odpověděl na tuto recenzi.
     Dear Guest . We sincerely appreciate the time you spent to share your comments following your visit to our Barceló XXX hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Kind regards Jose A. Guerrero Guest Experience Manager

    HODNOCENÍ

    Round Indicators

    • únor 15 2020
    • Monaco-Ville, Monako

    birgittav2014

    “Ok”


    Have stayed here several times. It’s ok but the noise from metal chairs on the terraces outside the rooms are very irritating, people sit outside in the evening and can’t lift the chairs when getting up and down on them. Also the breakfast starts to late. Restaurant should not sere only buffet. The bar area that serve a la is very limited and not so inviting.


    BarceloMarbella, Director de Relaciones con Clientes v zařízení Barcelo Marbella, odpověděl na tuto recenzi.
    Dear Birgitta Firstly we would like to thank you for choosing our Barceló Marbella hotel once again for your holidays and for sharing this feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. Our breakfast start at 7:30 and finish at 10:30 from monday to friday, From Saturday to Sunday start at 07:30 and finish at 11:00. We always try to satisfy with this schedule to the maximum of customers. The restaurant mediterraneo offer only a buffet option but our Guests have the option of La Santa Maria Bar with a very nice card. We will continue working to improve our services to surprise you in your next stay with us and get from you the highest score in all of them. Thank you once again for making us your choice hotel and for your constructive comments, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Kind regards Jose A. Guerrero Guest Experience Manager

    HODNOCENÍ

    Round Indicators

    • únor 6 2020
    • Altrincham, Spojené království
    • Páry

    getupanggo

    “Unbeatable value”


    Barcelo Marbella Clean, good value hotel. Set in a quiet residential area of Guadalmina Alta about 1500 metres off the main arterial coast road. This hotel is generously proportioned both in amenity areas and the bedrooms are large and well appointed. The buffet breakfasts are plentiful and varied and the staff well trained and pleasant. Parking is available in hotel car park for a charge or there is off road parking opposite Visited the gym which was clean and well equipped The hotel could improve by having a cosy lounge area and bar. the present arrangement is a few chairs in the snack bar and is more corporate than cosy. One disappointing item was that there was no uk tv. The BBC was not available due to a fault. We asked every day for six days and each day was told it would be fixed but this did not happen. However these are only small problems It was our third stay there and we certainly would stay here again. Top Tip. To get the best enjoyment of the surrounding areas Marbella, Estepona and San Pedro and to visit the best beaches located at Elvira, Cabapino , Rosario A car hire is essential


    BarceloMarbella, Director de Relaciones con Clientes v zařízení Barcelo Marbella, odpověděl na tuto recenzi.
    Dear guest. Thank you for sharing your feedback on your recent stay experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics The BBC channel is actually in a private emision platform and we are working to change the company who give us the service. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Thank you for pointing out the beauty and comfort of our accommodations designed to make our guests' stay as comfortable as possible, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday expérience, we are therefore very pleased to read that you were satisfied with yours. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind regards Jose A. Guerrero Guest Experience Manager

    HODNOCENÍ

    Round Indicators

    • leden 13 2020

    estemurillo8

    “excellent deal”


    i was reading reviews about this hotel that why i decided to book. but the reality is more than the expected. I liked everything, the staff, decoration, clean, breakfast. i enjoyed the stay and for sure i will come back.


    BarceloMarbella, Director de Relaciones con Clientes v zařízení Barcelo Marbella, odpověděl na tuto recenzi.
    Dear Guest. We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Marbella was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind regards Jose A. Guerrero Guest Experience Manager

    HODNOCENÍ

    Round Indicators

    • říjen 23 2019
    • Leeds, Spojené království

    Ann K

    “Excellent”


    This is our 3rd visit to this hotel and we found it just as good as our other visits. Couldn't find any faults at all. The room was spacious, kept lovely and clean and a view looking over the pool. The breakfast is excellent, with everything you would want in a breakfast. Chef will make you omelette with lots of different fillings and lovely fresh fried eggs. We did eat in the bar a couple of times which was also good, but did eat out most times on a evening. As we have relatives in the area we didn't need a car, but would recommend car hire. Taxis are always available out side, or at reception they will phone one for you. They not expensive. You can walk into San Pedro, all though it's up hill, but OK coming back down. You can also walk down to guadalmina were there is a parade of shops,restaurants and bars. We would definitely go back again.


    BarceloMarbella, Director de Relaciones con Clientes v zařízení Barcelo Marbella, odpověděl na tuto recenzi.
    Dear Ann Firstly we would like to thank you for choosing our Barceló Marbella hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes. we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. At Barceló we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. Once again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Kind regards Jose A. Guerrero Guest Experience Manager

    HODNOCENÍ

    Round Indicators

    • srpen 4 2019
    • Brno, Česká republika
    • S rodinou

    zstoplova

    “Dalo by se to zlepšit...”


    Je pěkné, že jste hotel Barceló, ale z toho se nedá žít věčně. Je potřeba investovat a ve Vašem případě je to několik maličkostí, které kazí celkový dojem. Nákup sáčků a sáčků na intimní potřeby je záležitostí hygieny!


    BarceloMarbella, Director de Relaciones con Clientes v zařízení Barcelo Marbella, odpověděl na tuto recenzi.
    Dear Guest . We sincerely appreciate the time you spent to share your comments following your visit to our Barceló XXX hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Kind regards Jose A. Guerrero Guest Experience Manager

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