Barceló Hotel Pool Illetas Albatros
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Barceló Illetas Albatros - Adults only

PS de Illetas, 15   07181 Illetas, Calviá , Islas Baleares   España  


Places of Interest

20,4 km Letiště Son Sant Joan

8,8 km Přístav Palma

7 km Muzeum Es Baluard

4 km Nadace muzeum Pilar a Joan Miró

Premios y Reconocimientos Prizes and awards

Názory klientů

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Barceló Illetas Albatros - Adults only

4.0/5 Round Indicators
| 1728 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spaní

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Pokoje

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Čistota

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Služby


HODNOCENÍ NÁVŠTĚVNÍKŮ

Výborné

50% Complete

875

Velmi dobré

31% Complete

537

Normální

12% Complete

213

Špatné

3% Complete

58

Velmi špatné

2% Complete

45

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    Round Indicators
    paspes276983 06/17/2018 Páry

    “We will come back”

    Very nice hotel, fantastic sea view, calm, nice neighborhood, service minded staff and near to Palma. A bus stop right outside the hotel. You have a luxury feeling staying here, but no too much. We will come back in the future.

    Barceloilletas, Director General v zařízení Barcelo Illetas Albatros, odpověděl na tuto recenzi.
     Dear Guest, Thank you very much for your kindly opinion. It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our service and facilities. As mentioned above, our location is extraordinary for its proximity to the Centre of Palma and the airport and at the same time you can enjoy unique views to the Mediterranean Sea. We work tirelessly to create a relaxed atmosphere so that our customers can relax and feel at home. Thank you very much once again. We cannot wait to welcome you again in our hotel and give you another pleasant experience. Best regards, Alberto Segura General Manager

    Round Indicators
    rwatki975319 06/16/2018 Krátké dovolené s přáteli

    “J and A”

    Improve room quality.maid service was good.The reception was good and when I had a problem, the accounts girl was helpfull and tried to resolve matters,without making a fuss about our language differences.

    Barceloilletas, Director General v zařízení Barcelo Illetas Albatros, odpověděl na tuto recenzi.
     Dear guest, We first would like to thank you for choosing our Barceló Illetas Albatros hotel for your holidays in Mallorca and for sharing your comments on your experience among us. We apologies regard your comment about the comfort in the room. We always try to accommodate our guest in the best possible room according to the reservation and the ability. We refurbishment all the hotel facilities in 2010 with the objective to offer the best and modern facilities to our customers. On the other hand, we thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. We are also very pleased to read that you found our reception team to be knowledgeable and friendly at all times Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again. Best regards, Alberto Segura General Manager

    Round Indicators
    PMScotty 06/15/2018 S rodinou

    “Return Visit ”

    My daughters & I came here for 4 nights last July to spend some time together before she started university. We loved it so much we decided to return this year to celebrate my birthday & her completing her first year at uni. It was just as good if not better the 2nd time round! From the minute we arrived & saw that wonderful view again, with complimentary glass of prosecco in hand, we both relaxed! We love the size of the hotel, and the fact that it’s adult only means it is blissfully quiet! I can read my book in peace! The staff are friendly & efficient, the breakfast is good with huge choice on offer & a superb view. The rooms are clean & comfortable. We stayed in room 501 with wonderful views of the sea - even from the shower! The pool area is well managed & we love the no reserving sun beds then disappearing for breakfast policy! We enjoyed exploring the area of Illetas & beyond and had a lovely meal at the Illetas beach bar. It is also easy to get a bus or taxi into Palma. We left wishing we were staying another few days, and will definitely be back next year! And the year after....It ticks all the boxes for us!

    Barceloilletas, Director General v zařízení Barcelo Illetas Albatros, odpověděl na tuto recenzi.
     Dear Guest, I would like to thank you choosing our hotel Barceló Illetas Albatros for your deserved vacations and for reaching out to us posting a review on TripAdvisor. We cannot thank you enough for your positive evaluation about your recent experience with us; it really makes us happy to acknowledge that another guest was satisfied with our service. We are happy to read your consideration about our premises, gastronomy and friendliness of the staff, this is what we aim to and there is nothing more motivating than accomplishing just that. I will be sharing your review with the staff as this will keep them motivated and committed to keep providing a superb service as expected by our guests. Thank you again for your candid words, should you need further assistance please feel free to contacting us. Best Regards Alberto Segura General Manager

    Round Indicators
    Moira S Colchester, Spojené království. 06/15/2018 Páry

    “Ok. ”

    The view is lovely. We stayed in a sea view room , which I would recommend as this is the best part. The hotel is modern but a bit soulless. The service from the staff was fine. They appear to cater for conferences , which changed the atmosphere of the bar and lounge areas when delegates took over. We were half board- breakfast was an adequate buffet. It was then disappointing in the evening. The buffet and fresh chef grilled food choice was very average and not inspiring. The restaurant lacked any atmosphere. We booked this hotel as it said it had an a la Carte restaurant as well as buffet. The blue restaurant was only open for lunch even though we were told by reception that it was opening for the summer season the day we arrived along with the roof top bar. The bar did open but the restaurant did not. Very disappointed. The local area also did not have a very good selection of alternative restaurants to choose from. The private beach is tiny. (4-6 beds max. ) sun beds around the pool are very close together. Good service from the pool bar. Excellent bus link into Palma central. €1.50 each way. Buses every 10 Mins. We enjoyed our stay here. The rooms were clean. Unusual bathroom / open plan area which is a bit tight and not much privacy from the bed room area.

    Barceloilletas, Director General v zařízení Barcelo Illetas Albatros, odpověděl na tuto recenzi.
     Dear Moira, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We do our utmost to ensure that our guests can enjoy an enriching dining experience in an unrivaled setting and with an excellent service. Our restaurant team will continue working to surprise you with delicious international and local dishes on your next visit. Anyway, we would like to inform you that we are always with an action plan with the objective to improve all the service and facilities due to the opinions that the guest provides to us. Regarding the opening of our a la carte restaurant, we would like to inform you that we only open in the summer season. A week ago, we have opened our sky bar and we will open our a la carte restaurant in the next week On the other hand, we thank you for your wonderful comments on service which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. We are also grateful for your highlight on the efforts of our maids to keep our installations and accommodations spotless at all times in order to guarantee our high standards related to hygiene and cleanliness which is one of the most important aspects for Barceló. Thank you again for your visit and very kind recommendation; we look forward to welcoming you back and please do not hesitate to contact us if you require any special arrangements for your future stay. Best regards, Alberto Segura General Manager

    Round Indicators
    891simonz Zlínský kraj, Česká republika. 12/02/2017 Krátké dovolené s přáteli

    “Na Barcelo slabší ale celkově velmi dobré.”

    Na Barcelo slabší ale celkově velmi dobré. Na pokojích umyvadlo na pokoji což způsobuje nedostatek soukromí. Malá kapacita welnes - pouze dvě odpočinková lehátka , zmatený systém výdeje a výměny ručníků.

    Barceloilletas, Director General v zařízení Barcelo Illetas Albatros, odpověděl na tuto recenzi.
     Dear Mr. Simon, Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Illetas Albatros. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We try to accommodate our guest in the best possible rooms depending on your booking and availability. When the room is unsatisfactory of our guests, we try to make a change of room upon on availability. We apologize for the inconvenience caused by this issue. With respect to our Wellness facilities, we would like to apologize for the issues during your use, we refresh and clean the Wellness area daily and very often we review the temperature, cleaning, fresh towels and the aroma of the full facilities of the Wellness in order to accommodate the area for the comfort of our guests. Lastly yet importantly we would like to thank you for your highlights on the service you received in our hotel and we will not fail to share your praising comments with the entire team with our congratulations for their contribution to your wellbeing whilst staying in the hotel Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards, Alberto Segura General Manager

    HODNOCENÍ

    Round Indicators

    • červen 17 2018
    • Páry

    paspes276983

    “We will come back”


    Very nice hotel, fantastic sea view, calm, nice neighborhood, service minded staff and near to Palma. A bus stop right outside the hotel. You have a luxury feeling staying here, but no too much. We will come back in the future.


    Barceloilletas, Director General v zařízení Barcelo Illetas Albatros, odpověděl na tuto recenzi.
    Dear Guest, Thank you very much for your kindly opinion. It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our service and facilities. As mentioned above, our location is extraordinary for its proximity to the Centre of Palma and the airport and at the same time you can enjoy unique views to the Mediterranean Sea. We work tirelessly to create a relaxed atmosphere so that our customers can relax and feel at home. Thank you very much once again. We cannot wait to welcome you again in our hotel and give you another pleasant experience. Best regards, Alberto Segura General Manager

    HODNOCENÍ

    Round Indicators

    • červen 16 2018
    • Krátké dovolené s přáteli

    rwatki975319

    “J and A”


    Improve room quality.maid service was good.The reception was good and when I had a problem, the accounts girl was helpfull and tried to resolve matters,without making a fuss about our language differences.


    Barceloilletas, Director General v zařízení Barcelo Illetas Albatros, odpověděl na tuto recenzi.
    Dear guest, We first would like to thank you for choosing our Barceló Illetas Albatros hotel for your holidays in Mallorca and for sharing your comments on your experience among us. We apologies regard your comment about the comfort in the room. We always try to accommodate our guest in the best possible room according to the reservation and the ability. We refurbishment all the hotel facilities in 2010 with the objective to offer the best and modern facilities to our customers. On the other hand, we thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. We are also very pleased to read that you found our reception team to be knowledgeable and friendly at all times Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again. Best regards, Alberto Segura General Manager

    HODNOCENÍ

    Round Indicators

    • červen 15 2018
    • S rodinou

    PMScotty

    “Return Visit ”


    My daughters & I came here for 4 nights last July to spend some time together before she started university. We loved it so much we decided to return this year to celebrate my birthday & her completing her first year at uni. It was just as good if not better the 2nd time round! From the minute we arrived & saw that wonderful view again, with complimentary glass of prosecco in hand, we both relaxed! We love the size of the hotel, and the fact that it’s adult only means it is blissfully quiet! I can read my book in peace! The staff are friendly & efficient, the breakfast is good with huge choice on offer & a superb view. The rooms are clean & comfortable. We stayed in room 501 with wonderful views of the sea - even from the shower! The pool area is well managed & we love the no reserving sun beds then disappearing for breakfast policy! We enjoyed exploring the area of Illetas & beyond and had a lovely meal at the Illetas beach bar. It is also easy to get a bus or taxi into Palma. We left wishing we were staying another few days, and will definitely be back next year! And the year after....It ticks all the boxes for us!


    Barceloilletas, Director General v zařízení Barcelo Illetas Albatros, odpověděl na tuto recenzi.
    Dear Guest, I would like to thank you choosing our hotel Barceló Illetas Albatros for your deserved vacations and for reaching out to us posting a review on TripAdvisor. We cannot thank you enough for your positive evaluation about your recent experience with us; it really makes us happy to acknowledge that another guest was satisfied with our service. We are happy to read your consideration about our premises, gastronomy and friendliness of the staff, this is what we aim to and there is nothing more motivating than accomplishing just that. I will be sharing your review with the staff as this will keep them motivated and committed to keep providing a superb service as expected by our guests. Thank you again for your candid words, should you need further assistance please feel free to contacting us. Best Regards Alberto Segura General Manager

    HODNOCENÍ

    Round Indicators

    • červen 15 2018
    • Colchester, Spojené království
    • Páry

    Moira S

    “Ok. ”


    The view is lovely. We stayed in a sea view room , which I would recommend as this is the best part. The hotel is modern but a bit soulless. The service from the staff was fine. They appear to cater for conferences , which changed the atmosphere of the bar and lounge areas when delegates took over. We were half board- breakfast was an adequate buffet. It was then disappointing in the evening. The buffet and fresh chef grilled food choice was very average and not inspiring. The restaurant lacked any atmosphere. We booked this hotel as it said it had an a la Carte restaurant as well as buffet. The blue restaurant was only open for lunch even though we were told by reception that it was opening for the summer season the day we arrived along with the roof top bar. The bar did open but the restaurant did not. Very disappointed. The local area also did not have a very good selection of alternative restaurants to choose from. The private beach is tiny. (4-6 beds max. ) sun beds around the pool are very close together. Good service from the pool bar. Excellent bus link into Palma central. €1.50 each way. Buses every 10 Mins. We enjoyed our stay here. The rooms were clean. Unusual bathroom / open plan area which is a bit tight and not much privacy from the bed room area.


    Barceloilletas, Director General v zařízení Barcelo Illetas Albatros, odpověděl na tuto recenzi.
     Dear Moira, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We do our utmost to ensure that our guests can enjoy an enriching dining experience in an unrivaled setting and with an excellent service. Our restaurant team will continue working to surprise you with delicious international and local dishes on your next visit. Anyway, we would like to inform you that we are always with an action plan with the objective to improve all the service and facilities due to the opinions that the guest provides to us. Regarding the opening of our a la carte restaurant, we would like to inform you that we only open in the summer season. A week ago, we have opened our sky bar and we will open our a la carte restaurant in the next week On the other hand, we thank you for your wonderful comments on service which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. We are also grateful for your highlight on the efforts of our maids to keep our installations and accommodations spotless at all times in order to guarantee our high standards related to hygiene and cleanliness which is one of the most important aspects for Barceló. Thank you again for your visit and very kind recommendation; we look forward to welcoming you back and please do not hesitate to contact us if you require any special arrangements for your future stay. Best regards, Alberto Segura General Manager

    HODNOCENÍ

    Round Indicators

    • prosinec 2 2017
    • Zlínský kraj, Česká republika
    • Krátké dovolené s přáteli

    891simonz

    “Na Barcelo slabší ale celkově velmi dobré.”


    Na Barcelo slabší ale celkově velmi dobré. Na pokojích umyvadlo na pokoji což způsobuje nedostatek soukromí. Malá kapacita welnes - pouze dvě odpočinková lehátka , zmatený systém výdeje a výměny ručníků.


    Barceloilletas, Director General v zařízení Barcelo Illetas Albatros, odpověděl na tuto recenzi.
    Dear Mr. Simon, Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Illetas Albatros. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We try to accommodate our guest in the best possible rooms depending on your booking and availability. When the room is unsatisfactory of our guests, we try to make a change of room upon on availability. We apologize for the inconvenience caused by this issue. With respect to our Wellness facilities, we would like to apologize for the issues during your use, we refresh and clean the Wellness area daily and very often we review the temperature, cleaning, fresh towels and the aroma of the full facilities of the Wellness in order to accommodate the area for the comfort of our guests. Lastly yet importantly we would like to thank you for your highlights on the service you received in our hotel and we will not fail to share your praising comments with the entire team with our congratulations for their contribution to your wellbeing whilst staying in the hotel Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards, Alberto Segura General Manager

    Terrace Room Illetas Albatros

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