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Barceló Hotel Gastronomy Costa Vasca
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Mapa a poloha

Avenida Pio Baroja, 15   20008 San Sebastián , País Vasco   España  


Places of Interest

23,1 km Letiště San Sebastián

2,11 km Vlakové nádraží San Sebastián

22,6 km Výstavní areál Bidasoa

550 m Pláž Ondarreta

Premios y Reconocimientos

Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

Barceló Costa Vasca

4.0/5 Round Indicators
| 2766 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spaní

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Pokoje

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Čistota

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Služby


Názory

Výborné

41% Complete

1147

Velmi dobré

38% Complete

1063

Normální

12% Complete

359

Špatné

5% Complete

140

Velmi špatné

2% Complete

57

Filtrovat podle

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    Round Indicators
    JoanWho 10/18/2019 S rodinou

    “First but not last visit!”

    Couldn’t fault it. Service. Location. Knowledge. Fabulous beds. It will be an hotel of choice when we return especially with its refurb opening May 2019. Great memories. Flies the flag for the Barcelo group.
    Round Indicators
    wa2paul Dundee, Oregon. 10/18/2019 Páry

    “San Sebastián visit”

    Nice property, pleasant staff, limited lunch/dinner options. Clean, comfortable rooms. Functional room services. Great choices and service for breakfast. Friendly staff at reception, helpful. Long walk downhill to talk.
    Round Indicators
    BreadBaker2 10/16/2019 Páry

    “Not worth the cost”

    An expensive hotel in outlying area of town. Food was only fair and the noise level was high. The decor is dated and they charged for parking. They wanted 21 euros per person for a buffet breakfast. Overall not worth the cost for being out of city center.

    -XperienceManager-, Guest Relations Manager v zařízení Barcelo Costa Vasca, odpověděl na tuto recenzi.
     Dear guest, Although we sincerely regret your disappointment with your stay in our Barceló Costa Vasca, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. We deeply regret to read that we have not met your expectations and that the value for money of our services has not been to your liking. Please rest assured we have taken good note of your remarksmostly beacuse we always strive to give the best value to our guests studying the prices in accordance with hotels of the same category in our area. As a close-knit team, we are collectively committed to providing our guests with a superb experience. Our reputation and high return guest ratio attests that we usually get it right, so it is distressing not to have been able to in your case, for which we again apologise.  Best regards, Guest Experience Manager Hotel Barceló Costa Vasca

    Round Indicators
    133debbiet Canterbury, Spojené království. 10/12/2019 S rodinou

    “San Sebastián Hotel ”

    Nice hotel. Clean. Beds comfortable. Only complaint was that we did not receive our 5am wake up call but luckily also set an alarm! Nice balcony. Wellness Centre well equipped. Would probably look for somewhere more central next time but all in all a good clean hotel.

    -XperienceManager-, Public Relations Manager v zařízení Barcelo Costa Vasca, odpověděl na tuto recenzi.
     Dear Guest, We truly appreciate your comments. Guest feedback is very important to us because it is the best way to know how we should focus our efforts for continuous improvement. On the one hand, we regret his dissatisfaction in relation to the location, a few minutes from the beach of Ondarreta and La Concha. It is the emblematic walk of this last beach that separates us from the old town. We also regret the inconvenience with the call to wake up on the last day. We will review what happened and share it with the person in charge so that it does not happen again. On the other hand, We also would like to thank you for your highlight on the comfort of our beds because at Barceló we are fully aware that a basic function in any hotel is to guarantee comfortable and satisfying nights' sleep to our guests, therefore we pay the finest attention when it comes to choosing the mattresses for our beds. We are also glad that you liked our facilities, especially the wellness center which it is ideal to relax. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable. Best regards, Guest Experience Manager Hotel Barceló Costa Vasca

    Round Indicators
    jerry s Bothell. 10/08/2019

    “Nice Hotel, Decent Location”

    I had 5 nights in Barcelo Costa Vasca while my granddaughter was visiting friends in Rioja. The room was quite nice, with a balcony that didn't quite reach a view of the beach. Front desk staff was very welcoming and helpful, and the Lobby Bar/Bistro was great for breakfast (really good tortilla de patata) and cocktails in the evening. Concierge was less than helpful, telling me that I needed to take a bus to another town, when the train went there quite effectively. The location is convenient to the beach, but it does require a half-mile walk down the hill to get there. The rooms could use additional power outlets.

    -XperienceManager-, Guest Relations Manager v zařízení Barcelo Costa Vasca, odpověděl na tuto recenzi.
     Dear Jerry, First and foremost we would like to thank you for choosing our Barceló Costa Vasca hotel for your visit to San Sebastian and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We are also very happy to know that you liked our privileged location, just a few minutes from the beach. Although it is true that none of our rooms have sea views. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. We hope to welcome you back to our hotel in the near future for yet another great stay. Best regards, Guest Experience Manager Hotel Barceló Costa Vasca

    HODNOCENÍ

    Round Indicators

    • říjen 18 2019
    • S rodinou

    JoanWho

    “First but not last visit!”


    Couldn’t fault it. Service. Location. Knowledge. Fabulous beds. It will be an hotel of choice when we return especially with its refurb opening May 2019. Great memories. Flies the flag for the Barcelo group.


    HODNOCENÍ

    Round Indicators

    • říjen 18 2019
    • Dundee, Oregon
    • Páry

    wa2paul

    “San Sebastián visit”


    Nice property, pleasant staff, limited lunch/dinner options. Clean, comfortable rooms. Functional room services. Great choices and service for breakfast. Friendly staff at reception, helpful. Long walk downhill to talk.


    HODNOCENÍ

    Round Indicators

    • říjen 16 2019
    • Páry

    BreadBaker2

    “Not worth the cost”


    An expensive hotel in outlying area of town. Food was only fair and the noise level was high. The decor is dated and they charged for parking. They wanted 21 euros per person for a buffet breakfast. Overall not worth the cost for being out of city center.


    -XperienceManager-, Guest Relations Manager v zařízení Barcelo Costa Vasca, odpověděl na tuto recenzi.
    Dear guest, Although we sincerely regret your disappointment with your stay in our Barceló Costa Vasca, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. We deeply regret to read that we have not met your expectations and that the value for money of our services has not been to your liking. Please rest assured we have taken good note of your remarksmostly beacuse we always strive to give the best value to our guests studying the prices in accordance with hotels of the same category in our area. As a close-knit team, we are collectively committed to providing our guests with a superb experience. Our reputation and high return guest ratio attests that we usually get it right, so it is distressing not to have been able to in your case, for which we again apologise.  Best regards, Guest Experience Manager Hotel Barceló Costa Vasca

    HODNOCENÍ

    Round Indicators

    • říjen 12 2019
    • Canterbury, Spojené království
    • S rodinou

    133debbiet

    “San Sebastián Hotel ”


    Nice hotel. Clean. Beds comfortable. Only complaint was that we did not receive our 5am wake up call but luckily also set an alarm! Nice balcony. Wellness Centre well equipped. Would probably look for somewhere more central next time but all in all a good clean hotel.


    -XperienceManager-, Public Relations Manager v zařízení Barcelo Costa Vasca, odpověděl na tuto recenzi.
    Dear Guest, We truly appreciate your comments. Guest feedback is very important to us because it is the best way to know how we should focus our efforts for continuous improvement. On the one hand, we regret his dissatisfaction in relation to the location, a few minutes from the beach of Ondarreta and La Concha. It is the emblematic walk of this last beach that separates us from the old town. We also regret the inconvenience with the call to wake up on the last day. We will review what happened and share it with the person in charge so that it does not happen again. On the other hand, We also would like to thank you for your highlight on the comfort of our beds because at Barceló we are fully aware that a basic function in any hotel is to guarantee comfortable and satisfying nights' sleep to our guests, therefore we pay the finest attention when it comes to choosing the mattresses for our beds. We are also glad that you liked our facilities, especially the wellness center which it is ideal to relax. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable. Best regards, Guest Experience Manager Hotel Barceló Costa Vasca

    HODNOCENÍ

    Round Indicators

    • říjen 8 2019
    • Bothell

    jerry s

    “Nice Hotel, Decent Location”


    I had 5 nights in Barcelo Costa Vasca while my granddaughter was visiting friends in Rioja. The room was quite nice, with a balcony that didn't quite reach a view of the beach. Front desk staff was very welcoming and helpful, and the Lobby Bar/Bistro was great for breakfast (really good tortilla de patata) and cocktails in the evening. Concierge was less than helpful, telling me that I needed to take a bus to another town, when the train went there quite effectively. The location is convenient to the beach, but it does require a half-mile walk down the hill to get there. The rooms could use additional power outlets.


    -XperienceManager-, Guest Relations Manager v zařízení Barcelo Costa Vasca, odpověděl na tuto recenzi.
    Dear Jerry, First and foremost we would like to thank you for choosing our Barceló Costa Vasca hotel for your visit to San Sebastian and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We are also very happy to know that you liked our privileged location, just a few minutes from the beach. Although it is true that none of our rooms have sea views. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. We hope to welcome you back to our hotel in the near future for yet another great stay. Best regards, Guest Experience Manager Hotel Barceló Costa Vasca

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    Slevový* kód nebo kód promo akce (také se uvádí jako „promokód“) je kombinací písmen anebo čísel umožňující slevu z běžné ceny. Pokud máte slevový kód, zadejte jej a příslušná sleva vám bude z této rezervace odečtena. Po zadání kódu budou již ceny zobrazené v 1. kroku rezervačního procesu zahrnovat uplatněnou slevu. 

    Sleva neplatí pro ceny doplňkových anebo nadstandardních služeb ani pro ceny posledních pokojů, které jsou ještě v nabídce. Přípustný je pouze jeden slevový kód na rezervaci a bude platný pouze při provádění rezervace.** 

    Maximální výše souhrnné slevy je 20 % z ceny, přičemž je možná kombinace slevového kódu, speciální slevy*** (slevy za rezervace více pokojů, slevy senior, rezident, milleniálové, početná rodina atd.) a slevy za členství v my Barceló. 

    *Barceló si vyhrazuje právo na schválení platnosti zveřejněných slev. 

    **Využití slevového kódu neplatí při příjezdu do hotelu, sleva tedy bude uplatněna pouze při provádění rezervace. 

    ***Hotel si při hostově příjezdu vyžádá platné úřední dokumenty, aby si ověřil splnění podmínek slevových kódů a speciálních slev. V případě, že nebudou doloženy doklady nebo nebudou splněny podmínky, si hotel vyhrazuje právo doúčtovat dané částky odečtené při původní rezervaci.

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