Offer exclusive to bookings made through Barcelo.com

Get an extra 10% discount* off our superior rooms when you book on Barcelo.com using the code: CARIBEPREMIUM

* Cannot be combined with the following offers: Flash Sale, Last Minute, Happy Days, Happy Nights, Happy Weekends, my Barceló and Last Rooms. Valid for stays until 31 May 2017 (except from 14 to 18 April 2017). Discount valid on the Superior Sea Front View rooms, and the Premium Level and Presidential Premium Level Suites.

Aerial View of Barceló Hotel Punta Cana

Occidental Caribe

Texto: 9076 Resort all inclusive přímo u pláže, který nabízí velkolepý komplex bazénů a zahrad pro celou rodinu. Carretera Macao, S/N, Playa Arena Gorda 23301 Punta Cana La Altagracia. República Dominicana
+1 809 476 7777 +1 809 412 2288
Occidental Caribe Texto: 9076 4 out of 5 based on 8121 ratings. 8121 user reviews.
Occidental Caribe reviewed by Simona M on . Dovolená Ahoj ahoj, do Dominikanske republiky jsme se s přítelem vydali v červnu 2016. Jako hotel jsme si vybrali Barcelo Premium Punta Cana. A můžu s jistotou říci, že jsme byli 100% spokojení. Pláž je... Rating: 5
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Occidental Caribe

Carretera Macao, S/N, Playa Arena Gorda 23301 Punta Cana La Altagracia. República Dominicana  


Places of Interest

28,4 km Mezinárodní letiště Punta Cana

14,3 km Pláž Macao

Premios y Reconocimientos Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

Occidental Caribe

4.0/5 Round Indicators
| 8122 Recenze

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    Kathy F 02/21/2017 Páry

    “Best view on the strip”

    Occidental Caribe all inclusive has the best location to the waters edge. If view matters, this is the resort for you. You get what you pay for. Staff are friendly and many speak many languages, so communication is not a problem. Bar drinks are premium and best are in the lounges and the one outside the Mexican restaurant. Be ware...No frozen drinks at this resort. But excellent and varied choices non the less. Rooms are clean, hot shower (2403), flat screen tv if you really care about tv with the amazing view calling you. small resort, so easy to get around.. even elevators to the upper floors So here is the difficulty...although lots of food choices, food quality is an issue sometimes .. we stayed two weeks. Went to all restaurants more than once Each visit had different results.. sometimes wonderful, other's barely edible... So yes, I recommend. Fun, best location on t,he beach, clean.. and affordable. Not a 5*, I would go back again!
    Round Indicators
    Lisa V 02/21/2017 Krátké dovolené s přáteli

    “Terrible Experience”

    I'm writing this review because my friends and I were extremely disappointed with this resort. They presented themselves very well online. However when we arrived, we quickly realized what false advertisement it was. We checked into our rooms with ease but once we got to them they were FILTHY. Extremely dirty. The sheets and blankets all had stains on them, the bathroom light was purposely dimmed because the bathrooms were so dirty. Another room had problems with their sliding door to the porch. It would not lock and was blatantly broken. All of the safes in the rooms had NO way of locking and securing our items. The AC was broken and our rooms we very hot when we arrived. We were extremely disappointed. We complained to the manager and he fought us on the matter. He did eventually offer us new rooms. We were happy with this. But when we got to those rooms, we had issues there too. As soon as I walked into the new "upgraded" room, right there on the bedspread was a big red stain. The rooms were definitely cleaner but we still had problems. Not having clean sheets is a shock. That should be a hotels #1 priority for their guests! Especially once they complain about it. One of the rooms shower was broken and spurted water out everywhere and the sliding doors to the decks were broken again. We also had an issue with bugs in our rooms. Like I said, very disappointing experience. It wasn't just the rooms being unkempt. The food was alright and they were definitely faking out the top shelf alcohol with bottom shelf. I will say that the outside was very nicely done. The outside was cleaner than the inside! Very nice pool, beach and bars. There was one particular moment that was very concerning for us. Tuesday down at the pool, the bartender was very aggressive with the alcohol he was serving. I wasn't even half way done my beer and he had another one ready for me to go. It's not his job to get everyone black out wasted. That's irresponsible bartending. This resulted in a young girl being passed out at the bar. She had to be carried to a pool lounge chair by random strangers. She was passed out and not very responsive. My friend is an ER nurse and ran over to check her vitals to make sure she was ok. It took the hotel a good 45 minutes to just bring out a wheel chair and a doctor. It's was very upsetting to see that no one at the hotel seemed to care that one of their guests was in this state. My friend had to be aggressive and tell them she needed help before they did anything! She ended up being alright but I just can't wrap my head around the fact that NO ONE at the resort was concerned by this. I believe in being fair with reviews so like I said-Very nice outdoors area. The restaurants and bars were all pretty good and the resort had a lot of fun activities. But when it came to customer service, common courtesy, human decency, and cleanliness, I rate them 1/10. I would not recommend this resort to anyone!
    Round Indicators
    Sharon P Baltimore, Maryland. 02/21/2017 Krátké dovolené s přáteli

    “Great resort with some challenges.”

    OK first - we got there and there was only ONE person checking people in. The process took a LONG time! However, there was a staff member walking around with cocktails so that helped with the wait. :) Once we got to the desk to check in, the information they give you is very little. It is likely that it is the language gap. Unfortunately my Spanish is limited. There is no map of the place so you have to basically guess with where things are - or ask. We checked in our two person room and there were NO towels. Like, at all. We called 4 times and visited the front desk 2 times before we got our towels 5 hours later. We were told we could go to guest services to make our reservations for the meals. What we were NOT told is that you can only make reservations for dinner each morning for that night. And even if you get there at the exact time it opens there is only one or two choices only for dinner and they are very late times. Food and eating when we were hungry was a HUGE challenge. I do not understand how to get reservations to eat dinner when they are already booked up for the whole week when you are only allowed to make them that day. There is no rhyme or reason to it at all. The food is ok at best - but by the 3rd day we had it down as to what times we should eat breakfast and lunch and snack in order to make it until our late dinner reservations. Its not so bad once you get the hang of it. Also - they ran out of pool towels every day that we were there, and they only give one per guest, so that tells me there are not enough towels for the resort. So you need to get there early to get a towel. Now for the good stuff.... the pool is downright AMAZING - and its huge and there are two massive pool areas with a LOT of chairs. They have a separate kids area with slides and fountains - so if you are kid free for the week - you can get away from the kid noise etc. The pool bar is also pretty great - there is one inside the pool and one off to the side. So you are never lacking for an adult beverage. They also have water coolers everywhere (that are safe to drink). The beach is also great. TONS of chairs. And quiet. And beautiful. Really great location. The bars - lots of bars on the inside as well. The two best bartenders in my humble opinion are Victor and Angelo. They were awesome. Fun to talk to, make great drinks etc. We actually had a really amazing room. No complaints there. at all. Small balcony overlooking the pool with an ocean view and great location. Yes it was a bit noisy (moreso with people walking through the hallways at night) but the room was perfect. We stayed in room 2110 and it was amazing. Perfect for two single ladies on a girls trip All in all I would definitely go back to the resort. Hopefully they get the reservations for dinner under a better system - but overall this was a VERY good resort. and really great staff everywhere.
    Round Indicators
    Ria P 02/21/2017 S rodinou

    “Entertaining team ”

    The best entertainment we had. Thank you to Alexander Jose and Gabriel Rojas from the entertainment team for always keeping us busy and making us laugh. You are the best 👍🏻. We had the best 8 days. The service and food was good. The dolphin excursion was incredible well worth the money. Staff was very accommodating and friendly.
    Round Indicators
    Simona M 06/11/2016 Krátké dovolené s přáteli

    “Dovolená”

    Ahoj ahoj, do Dominikanske republiky jsme se s přítelem vydali v červnu 2016. Jako hotel jsme si vybrali Barcelo Premium Punta Cana. A můžu s jistotou říci, že jsme byli 100% spokojení. Pláž je nádherná a čistá stejnĕ jako bazén. Personál je velmi milý a přátelský. Nejlepší srandu jsme si užili s místními animátory Super Daniel, Gabriel a Abel. Můžu jen doporučit. Palec nahoru.

    Marcos C, Director General v zařízení Occidental Caribe, odpověděl na tuto recenzi.
     Vážení hosté Děkujeme, že jste si vybrali Barcelo Punta Cana. Je vždy radost číst vaše komentáře plné pozitivismu, protože to nám pomáhá zlepšit a postoupit kupředu v naší jediným cílem je, aby se lépe dovolenou. My vám salutovat a doufám, že vás v příštím příležitosti ředitel Barcelo Punta Cana

    HODNOCENÍ

    Round Indicators

    • únor 21 2017
    • Páry

    Kathy F

    “Best view on the strip”


    Occidental Caribe all inclusive has the best location to the waters edge. If view matters, this is the resort for you. You get what you pay for. Staff are friendly and many speak many languages, so communication is not a problem. Bar drinks are premium and best are in the lounges and the one outside the Mexican restaurant. Be ware...No frozen drinks at this resort. But excellent and varied choices non the less. Rooms are clean, hot shower (2403), flat screen tv if you really care about tv with the amazing view calling you. small resort, so easy to get around.. even elevators to the upper floors So here is the difficulty...although lots of food choices, food quality is an issue sometimes .. we stayed two weeks. Went to all restaurants more than once Each visit had different results.. sometimes wonderful, other's barely edible... So yes, I recommend. Fun, best location on t,he beach, clean.. and affordable. Not a 5*, I would go back again!


    HODNOCENÍ

    Round Indicators

    • únor 21 2017
    • Krátké dovolené s přáteli

    Lisa V

    “Terrible Experience”


    I'm writing this review because my friends and I were extremely disappointed with this resort. They presented themselves very well online. However when we arrived, we quickly realized what false advertisement it was. We checked into our rooms with ease but once we got to them they were FILTHY. Extremely dirty. The sheets and blankets all had stains on them, the bathroom light was purposely dimmed because the bathrooms were so dirty. Another room had problems with their sliding door to the porch. It would not lock and was blatantly broken. All of the safes in the rooms had NO way of locking and securing our items. The AC was broken and our rooms we very hot when we arrived. We were extremely disappointed. We complained to the manager and he fought us on the matter. He did eventually offer us new rooms. We were happy with this. But when we got to those rooms, we had issues there too. As soon as I walked into the new "upgraded" room, right there on the bedspread was a big red stain. The rooms were definitely cleaner but we still had problems. Not having clean sheets is a shock. That should be a hotels #1 priority for their guests! Especially once they complain about it. One of the rooms shower was broken and spurted water out everywhere and the sliding doors to the decks were broken again. We also had an issue with bugs in our rooms. Like I said, very disappointing experience. It wasn't just the rooms being unkempt. The food was alright and they were definitely faking out the top shelf alcohol with bottom shelf. I will say that the outside was very nicely done. The outside was cleaner than the inside! Very nice pool, beach and bars. There was one particular moment that was very concerning for us. Tuesday down at the pool, the bartender was very aggressive with the alcohol he was serving. I wasn't even half way done my beer and he had another one ready for me to go. It's not his job to get everyone black out wasted. That's irresponsible bartending. This resulted in a young girl being passed out at the bar. She had to be carried to a pool lounge chair by random strangers. She was passed out and not very responsive. My friend is an ER nurse and ran over to check her vitals to make sure she was ok. It took the hotel a good 45 minutes to just bring out a wheel chair and a doctor. It's was very upsetting to see that no one at the hotel seemed to care that one of their guests was in this state. My friend had to be aggressive and tell them she needed help before they did anything! She ended up being alright but I just can't wrap my head around the fact that NO ONE at the resort was concerned by this. I believe in being fair with reviews so like I said-Very nice outdoors area. The restaurants and bars were all pretty good and the resort had a lot of fun activities. But when it came to customer service, common courtesy, human decency, and cleanliness, I rate them 1/10. I would not recommend this resort to anyone!


    HODNOCENÍ

    Round Indicators

    • únor 21 2017
    • Baltimore, Maryland
    • Krátké dovolené s přáteli

    Sharon P

    “Great resort with some challenges.”


    OK first - we got there and there was only ONE person checking people in. The process took a LONG time! However, there was a staff member walking around with cocktails so that helped with the wait. :) Once we got to the desk to check in, the information they give you is very little. It is likely that it is the language gap. Unfortunately my Spanish is limited. There is no map of the place so you have to basically guess with where things are - or ask. We checked in our two person room and there were NO towels. Like, at all. We called 4 times and visited the front desk 2 times before we got our towels 5 hours later. We were told we could go to guest services to make our reservations for the meals. What we were NOT told is that you can only make reservations for dinner each morning for that night. And even if you get there at the exact time it opens there is only one or two choices only for dinner and they are very late times. Food and eating when we were hungry was a HUGE challenge. I do not understand how to get reservations to eat dinner when they are already booked up for the whole week when you are only allowed to make them that day. There is no rhyme or reason to it at all. The food is ok at best - but by the 3rd day we had it down as to what times we should eat breakfast and lunch and snack in order to make it until our late dinner reservations. Its not so bad once you get the hang of it. Also - they ran out of pool towels every day that we were there, and they only give one per guest, so that tells me there are not enough towels for the resort. So you need to get there early to get a towel. Now for the good stuff.... the pool is downright AMAZING - and its huge and there are two massive pool areas with a LOT of chairs. They have a separate kids area with slides and fountains - so if you are kid free for the week - you can get away from the kid noise etc. The pool bar is also pretty great - there is one inside the pool and one off to the side. So you are never lacking for an adult beverage. They also have water coolers everywhere (that are safe to drink). The beach is also great. TONS of chairs. And quiet. And beautiful. Really great location. The bars - lots of bars on the inside as well. The two best bartenders in my humble opinion are Victor and Angelo. They were awesome. Fun to talk to, make great drinks etc. We actually had a really amazing room. No complaints there. at all. Small balcony overlooking the pool with an ocean view and great location. Yes it was a bit noisy (moreso with people walking through the hallways at night) but the room was perfect. We stayed in room 2110 and it was amazing. Perfect for two single ladies on a girls trip All in all I would definitely go back to the resort. Hopefully they get the reservations for dinner under a better system - but overall this was a VERY good resort. and really great staff everywhere.


    HODNOCENÍ

    Round Indicators

    • únor 21 2017
    • S rodinou

    Ria P

    “Entertaining team ”


    The best entertainment we had. Thank you to Alexander Jose and Gabriel Rojas from the entertainment team for always keeping us busy and making us laugh. You are the best 👍🏻. We had the best 8 days. The service and food was good. The dolphin excursion was incredible well worth the money. Staff was very accommodating and friendly.


    HODNOCENÍ

    Round Indicators

    • červen 11 2016
    • Krátké dovolené s přáteli

    Simona M

    “Dovolená”


    Ahoj ahoj, do Dominikanske republiky jsme se s přítelem vydali v červnu 2016. Jako hotel jsme si vybrali Barcelo Premium Punta Cana. A můžu s jistotou říci, že jsme byli 100% spokojení. Pláž je nádherná a čistá stejnĕ jako bazén. Personál je velmi milý a přátelský. Nejlepší srandu jsme si užili s místními animátory Super Daniel, Gabriel a Abel. Můžu jen doporučit. Palec nahoru.


    Marcos C, Director General v zařízení Occidental Caribe, odpověděl na tuto recenzi.
    Vážení hosté Děkujeme, že jste si vybrali Barcelo Punta Cana. Je vždy radost číst vaše komentáře plné pozitivismu, protože to nám pomáhá zlepšit a postoupit kupředu v naší jediným cílem je, aby se lépe dovolenou. My vám salutovat a doufám, že vás v příštím příležitosti ředitel Barcelo Punta Cana

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