Aerial View of Barceló Hotel Punta Cana

Occidental Caribe

Texto: 9076 Resort all inclusive přímo u pláže, který nabízí velkolepý komplex bazénů a zahrad pro celou rodinu. Carretera Macao, S/N, Playa Arena Gorda 23301 Punta Cana La Altagracia. República Dominicana
+1 809 476 7777 +1 809 412 2288
Occidental Caribe Texto: 9076 4 out of 5 based on 9076 ratings. 9076 user reviews.
Occidental Caribe reviewed by Simona M on . Dovolená Ahoj ahoj, do Dominikanske republiky jsme se s přítelem vydali v červnu 2016. Jako hotel jsme si vybrali Barcelo Premium Punta Cana. A můžu s jistotou říci, že jsme byli 100% spokojení. Pláž je... Rating: 5
map

Occidental Caribe

Carretera Macao, S/N, Playa Arena Gorda 23301 Punta Cana La Altagracia. República Dominicana  


Places of Interest

28,4 km Mezinárodní letiště Punta Cana

14,3 km Pláž Macao

Premios y Reconocimientos Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

Occidental Caribe

4.0/5 Round Indicators
| 9151 Recenze

CELKOVÉ HODNOCENÍ

Round Indicators

PODROBNÉ HODNOCENÍ

Round Indicators

Poměr kvality a ceny

Round Indicators

Umístění

Round Indicators

Kvalita spánku

Round Indicators

Pokoje

Round Indicators

Čistota

Round Indicators

Služby


HODNOCENÍ NÁVŠTĚVNÍKŮ

Výborné

39% Complete

3651

Velmi dobré

27% Complete

2549

Normální

15% Complete

1382

Špatné

8% Complete

812

Velmi špatné

8% Complete

756

Filtrovat podle

Seřadit podle

    Round Indicators
    Jared H Grand Rapids, Michigan. 08/17/2017 Páry

    “GREAT value for the money...”

    As a travel agent who travels the world on a monthly basis, I get to stay at a LOT of hotels and resorts-- both good and not so good. This resort was probably one of the nicest places I have been to, and to be honest, I'm not quite sure why there are so many negative reviews circulating here on TripAdvisor. Most of them complain about check-in (which yes, was the worst part), the food, and the staff... I think those reviewers are inexperienced travelers and know nothing about good value as well as cultural differences. I found the staff to be excellent from the maid staff who always had a smile and greeted us with a friendly "Hola" as we would walk past, to the bartenders who whipped us up a drink in less than 15 seconds. We really had no bad experiences. The check-in was painfully slow and the computers seemed to be not functioning properly. It took me 35 minutes to get my room key, though it was well worth the wait as it was a gorgeous ocean view room on the top floor. The room was spotless and the mini-bar was full of Coke, Sprite, Juice, Water, and Beer. We could not get over how gorgeous the view was! We spent a majority of our time in the two main pools. One has a swim-up bar and the other has these cool submerged sun loungers. I do admit that the quality of the food in the Alcazar Buffet was average, but the selection was always plentiful. We spent most of our time in the a la carte restaurants for lunch and dinner. Most of our lunches were at the Mexican restaurant, where they serve a nice (non-Mexican) light lunch menu consisting of fish, hot sandwiches, meat, etc. The quality here was excellent and the view by the beach is STUNNING. For dinner, we ate at the Dominican and French restaurants. Reservations do need to be made in the morning (preferably at 7:30 AM to ensure you have a seat). Both restaurants were great, but the French was OUTSTANDING. We had duck confit, lobster crepes, pork loin, and frois gras! Quality and presentation were superb. We honestly thought the nightly price for the resort was worth it just for that dinner alone. We went to 2 shows including the Michael Jackson show (very good dancing) and the Men vs. Ladies show (hilarious, even though it was only in Spanish... which made it even funnier). We never got bored as there are ton of free things to do like kayaking, catamaran w/ guide (free for 30 minutes and requires reservation 1 day prior), snorkeling, rock climbing, trapeze, ping pong, billiards, giant chess, shuffleboard, etc. It really was an amazing time and such a great value. I will recommend this to all of my clients.

    Marcos C, Director General v zařízení Occidental Caribe, odpověděl na tuto recenzi.
     Dear Guest, Thank you for the time you spent to share your feedback on your recent stay at our hotel, to be considered as one of the best hotels you stayed at is certainly high praise. I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Thank you too for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. We are thrilled you enjoyed the varied entertainment program organized by our professional team and enhanced by their genuine friendliness and enthusiasm to make sure all guests joining into the daily activities are having a memorable moment among us and we will certainly not fail to share your congratulations with the entire team. The whole team is waiting for you in a next vacation Best Regards Director Occidental Caribe

    Round Indicators
    alexasmith6424 New York City, New York. 08/17/2017 Krátké dovolené s přáteli

    “0 STARS”

    Stayed here for 8 days TOO LONG. First we arrive from NYC and it is so hot and humid and they would not allow us to check in early. They made us wait 3 hours in the heat just to get our room. We finally get a room on the first floor and let me tell you. It was NASTY. The bathroom was filthy, the safe was broken, and a lawn mowing man was looking into our room. We insisted that we get a new room and we did. Now, we go downstairs to eat and the food is literally not edible even the pineapple. How do u mess up a fruit. All week the food went right through us at least we lost 5 pounds each. They say it is a burger but it is NOT a burger, basically none of the food was appetizing. We wanted to go on a nice boat cruise but they sent us on a scary looking sailboat to go "snorkeling" but we really were fearing our lives (they didn't make us wear life jackets). Also, at the resort we went on a raft that they called a "couch" where they just strap it to a small tin boat and whip you around forcefully at full speed in the ocean. We were not even strapped down and have no life jackets. The pool water smelled very bad and I lost my earring in the water but couldn't even find it because there were dead bugs. No one speaks English and they all stare at you. Foreign men were slamming on our door at 3 AM which was not okay. The beds gave us back and neck problems and I had to make an appointment with my chiropractor the day I got back. When we tried to set up a cab to take us to the airport they forgot about us and we almost missed our flight. Basically never go to occidental caribe.
    Round Indicators
    Fiordaliza E 08/17/2017 S rodinou

    “Fantastic”

    I have to start by saying that there has to be very bitter people to write a bad review about this place. Before booking this trip I saw quite a few negative reviews. Those did not stop me from having my own experience. My girls and two friends stayed from August 11-16 and had an amazing time. Starting with Reina at the front desk, everything was exceptional. Amazing service and lovely people throughout. Now, if you want to go and create your own experience, you have to ask for Angelo Figueroa at any of the bar inside the hotel. Probably the Marien bar. He's personality alone will have you coming back for his cocktails. If you want to get someone drunk, he is the guy to do it 👌. You will also see Yesica Rodney. This girl knows how to help you enjoy your time as well. I wish I could say that I was the only one with this experience, but every 8 of us will most likely go back very soon and bring more family. Oh! I almost forgot, food and overall entertainment was fantastic!! Thank you so much to the entire staff for an amazing stay!! Fior
    Round Indicators
    kevinjj23 Jacksonville, Florida. 08/16/2017 Krátké dovolené s přáteli

    “A Wonderful Trip”

    Going on to the trip, we were not sure what to expect from the hotel. But Occidental Caribe has made our week an exciting one. Everything was excellent, including food, service, and atmosphere. We did have a small leak for some time due to the AC, but that was eventually fixed by the maintenance team who came within a few hours. I would like to give a shout to Maria Ramirez from the lobby bar, as well as Emmanuel the Coco Bongo Coordinator, and Chocalaty with the rest of the staff. Definitely recommend for a great experience!

    Marcos C, Director General v zařízení Occidental Caribe, odpověděl na tuto recenzi.
     Dear Guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Always at your disposal Director Occidental Caribe

    Round Indicators
    Simona M 06/11/2016 Krátké dovolené s přáteli

    “Dovolená”

    Ahoj ahoj, do Dominikanske republiky jsme se s přítelem vydali v červnu 2016. Jako hotel jsme si vybrali Barcelo Premium Punta Cana. A můžu s jistotou říci, že jsme byli 100% spokojení. Pláž je nádherná a čistá stejnĕ jako bazén. Personál je velmi milý a přátelský. Nejlepší srandu jsme si užili s místními animátory Super Daniel, Gabriel a Abel. Můžu jen doporučit. Palec nahoru.

    Marcos C, Director General v zařízení Occidental Caribe, odpověděl na tuto recenzi.
     Vážení hosté Děkujeme, že jste si vybrali Barcelo Punta Cana. Je vždy radost číst vaše komentáře plné pozitivismu, protože to nám pomáhá zlepšit a postoupit kupředu v naší jediným cílem je, aby se lépe dovolenou. My vám salutovat a doufám, že vás v příštím příležitosti ředitel Barcelo Punta Cana

    HODNOCENÍ

    Round Indicators

    • srpen 17 2017
    • Grand Rapids, Michigan
    • Páry

    Jared H

    “GREAT value for the money...”


    As a travel agent who travels the world on a monthly basis, I get to stay at a LOT of hotels and resorts-- both good and not so good. This resort was probably one of the nicest places I have been to, and to be honest, I'm not quite sure why there are so many negative reviews circulating here on TripAdvisor. Most of them complain about check-in (which yes, was the worst part), the food, and the staff... I think those reviewers are inexperienced travelers and know nothing about good value as well as cultural differences. I found the staff to be excellent from the maid staff who always had a smile and greeted us with a friendly "Hola" as we would walk past, to the bartenders who whipped us up a drink in less than 15 seconds. We really had no bad experiences. The check-in was painfully slow and the computers seemed to be not functioning properly. It took me 35 minutes to get my room key, though it was well worth the wait as it was a gorgeous ocean view room on the top floor. The room was spotless and the mini-bar was full of Coke, Sprite, Juice, Water, and Beer. We could not get over how gorgeous the view was! We spent a majority of our time in the two main pools. One has a swim-up bar and the other has these cool submerged sun loungers. I do admit that the quality of the food in the Alcazar Buffet was average, but the selection was always plentiful. We spent most of our time in the a la carte restaurants for lunch and dinner. Most of our lunches were at the Mexican restaurant, where they serve a nice (non-Mexican) light lunch menu consisting of fish, hot sandwiches, meat, etc. The quality here was excellent and the view by the beach is STUNNING. For dinner, we ate at the Dominican and French restaurants. Reservations do need to be made in the morning (preferably at 7:30 AM to ensure you have a seat). Both restaurants were great, but the French was OUTSTANDING. We had duck confit, lobster crepes, pork loin, and frois gras! Quality and presentation were superb. We honestly thought the nightly price for the resort was worth it just for that dinner alone. We went to 2 shows including the Michael Jackson show (very good dancing) and the Men vs. Ladies show (hilarious, even though it was only in Spanish... which made it even funnier). We never got bored as there are ton of free things to do like kayaking, catamaran w/ guide (free for 30 minutes and requires reservation 1 day prior), snorkeling, rock climbing, trapeze, ping pong, billiards, giant chess, shuffleboard, etc. It really was an amazing time and such a great value. I will recommend this to all of my clients.


    Marcos C, Director General v zařízení Occidental Caribe, odpověděl na tuto recenzi.
    Dear Guest, Thank you for the time you spent to share your feedback on your recent stay at our hotel, to be considered as one of the best hotels you stayed at is certainly high praise. I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Thank you too for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. We are thrilled you enjoyed the varied entertainment program organized by our professional team and enhanced by their genuine friendliness and enthusiasm to make sure all guests joining into the daily activities are having a memorable moment among us and we will certainly not fail to share your congratulations with the entire team. The whole team is waiting for you in a next vacation Best Regards Director Occidental Caribe

    HODNOCENÍ

    Round Indicators

    • srpen 17 2017
    • New York City, New York
    • Krátké dovolené s přáteli

    alexasmith6424

    “0 STARS”


    Stayed here for 8 days TOO LONG. First we arrive from NYC and it is so hot and humid and they would not allow us to check in early. They made us wait 3 hours in the heat just to get our room. We finally get a room on the first floor and let me tell you. It was NASTY. The bathroom was filthy, the safe was broken, and a lawn mowing man was looking into our room. We insisted that we get a new room and we did. Now, we go downstairs to eat and the food is literally not edible even the pineapple. How do u mess up a fruit. All week the food went right through us at least we lost 5 pounds each. They say it is a burger but it is NOT a burger, basically none of the food was appetizing. We wanted to go on a nice boat cruise but they sent us on a scary looking sailboat to go "snorkeling" but we really were fearing our lives (they didn't make us wear life jackets). Also, at the resort we went on a raft that they called a "couch" where they just strap it to a small tin boat and whip you around forcefully at full speed in the ocean. We were not even strapped down and have no life jackets. The pool water smelled very bad and I lost my earring in the water but couldn't even find it because there were dead bugs. No one speaks English and they all stare at you. Foreign men were slamming on our door at 3 AM which was not okay. The beds gave us back and neck problems and I had to make an appointment with my chiropractor the day I got back. When we tried to set up a cab to take us to the airport they forgot about us and we almost missed our flight. Basically never go to occidental caribe.


    HODNOCENÍ

    Round Indicators

    • srpen 17 2017
    • S rodinou

    Fiordaliza E

    “Fantastic”


    I have to start by saying that there has to be very bitter people to write a bad review about this place. Before booking this trip I saw quite a few negative reviews. Those did not stop me from having my own experience. My girls and two friends stayed from August 11-16 and had an amazing time. Starting with Reina at the front desk, everything was exceptional. Amazing service and lovely people throughout. Now, if you want to go and create your own experience, you have to ask for Angelo Figueroa at any of the bar inside the hotel. Probably the Marien bar. He's personality alone will have you coming back for his cocktails. If you want to get someone drunk, he is the guy to do it 👌. You will also see Yesica Rodney. This girl knows how to help you enjoy your time as well. I wish I could say that I was the only one with this experience, but every 8 of us will most likely go back very soon and bring more family. Oh! I almost forgot, food and overall entertainment was fantastic!! Thank you so much to the entire staff for an amazing stay!! Fior


    HODNOCENÍ

    Round Indicators

    • srpen 16 2017
    • Jacksonville, Florida
    • Krátké dovolené s přáteli

    kevinjj23

    “A Wonderful Trip”


    Going on to the trip, we were not sure what to expect from the hotel. But Occidental Caribe has made our week an exciting one. Everything was excellent, including food, service, and atmosphere. We did have a small leak for some time due to the AC, but that was eventually fixed by the maintenance team who came within a few hours. I would like to give a shout to Maria Ramirez from the lobby bar, as well as Emmanuel the Coco Bongo Coordinator, and Chocalaty with the rest of the staff. Definitely recommend for a great experience!


    Marcos C, Director General v zařízení Occidental Caribe, odpověděl na tuto recenzi.
    Dear Guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Always at your disposal Director Occidental Caribe

    HODNOCENÍ

    Round Indicators

    • červen 11 2016
    • Krátké dovolené s přáteli

    Simona M

    “Dovolená”


    Ahoj ahoj, do Dominikanske republiky jsme se s přítelem vydali v červnu 2016. Jako hotel jsme si vybrali Barcelo Premium Punta Cana. A můžu s jistotou říci, že jsme byli 100% spokojení. Pláž je nádherná a čistá stejnĕ jako bazén. Personál je velmi milý a přátelský. Nejlepší srandu jsme si užili s místními animátory Super Daniel, Gabriel a Abel. Můžu jen doporučit. Palec nahoru.


    Marcos C, Director General v zařízení Occidental Caribe, odpověděl na tuto recenzi.
    Vážení hosté Děkujeme, že jste si vybrali Barcelo Punta Cana. Je vždy radost číst vaše komentáře plné pozitivismu, protože to nám pomáhá zlepšit a postoupit kupředu v naší jediným cílem je, aby se lépe dovolenou. My vám salutovat a doufám, že vás v příštím příležitosti ředitel Barcelo Punta Cana

    Zavřít 

    Zpět Najděte hotel

    Hotely v Mexiko

    Vybrat Mexiko

    Hotely v Španělsko

    Vybrat Španělsko

    Budu cestovat z

    VŠE A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z