Aerial View of Barceló Hotel Punta Cana

Occidental Caribe

Texto: 9076 Resort all inclusive přímo u pláže, který nabízí velkolepý komplex bazénů a zahrad pro celou rodinu. Carretera Macao, S/N, Playa Arena Gorda 23301 Punta Cana La Altagracia. República Dominicana
+1 809 476 7777 +1 809 412 2288
Occidental Caribe Texto: 9076 4 out of 5 based on 8343 ratings. 8343 user reviews.
Occidental Caribe reviewed by Simona M on . Dovolená Ahoj ahoj, do Dominikanske republiky jsme se s přítelem vydali v červnu 2016. Jako hotel jsme si vybrali Barcelo Premium Punta Cana. A můžu s jistotou říci, že jsme byli 100% spokojení. Pláž je... Rating: 5
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Occidental Caribe

Carretera Macao, S/N, Playa Arena Gorda 23301 Punta Cana La Altagracia. República Dominicana  


Places of Interest

28,4 km Mezinárodní letiště Punta Cana

14,3 km Pláž Macao

Premios y Reconocimientos Prizes and awards

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Occidental Caribe

4.0/5 Round Indicators
| 8421 Recenze

CELKOVÉ HODNOCENÍ

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Výborné

39% Complete

3288

Velmi dobré

28% Complete

2373

Normální

15% Complete

1289

Špatné

9% Complete

770

Velmi špatné

8% Complete

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    Round Indicators
    Tracey A 04/23/2017

    “Totally Enjoyable”

    From start to finish....Check in could have been a lot worse. We arrived around noon, was told to come back for a room key at 4pm. While waiting for 2 additional people to show up, someone took our room envelopes and about an hour and a half later came back with our rooms. I just about had a heart attack because he didn't tell us what he was doing and we were afraid to leave the lobby for fear we would lose out on our room. It was very crazy, but we survived. We also received a care package, not sure if this is something regular at this hotel, but loved receiving the fresh fruit because we were hungry. Restaurants: Buffet, we mostly ate there for breakfast, we loved the fresh cooked eggs. If you are looking for gourmet, it's not at the buffet. Food is good and plentiful. Never ran out of plates, glasses, etc. MAKE SURE YOU TIP! They remember you and you remember them! Japanese restaurant was a step up from the buffet and it was fun to eat with other families. Seafood Restaurant was excellent and more laid back, no need to truly dress up. Our favorite was the Dominican Restaurant, we went twice it was so good. We all tried something different each nice and were never disappointed. There were 6 in our group, even our youngest who was 13 yrs old loved it. Great service! We didn't make it to Paris. The burger bar and pizza place we ate at every day. Pizza was nothing special but the burgers were fantastic. If you go inside the buffet area beside the burger place you can get all the toppings you want. Try the White Beans and rice, yummy! Facilities; our rooms were fabulous, roomy, always had towels, always had bar filled with water and sodas, always had hot water. LEAVE A TIP THEY DESERVE IT! the beach, WOW....clean, powdery sand, plenty of chairs, would like to see umbrellas but only had palm trees, ocean was fantastic, very refreshing and waves were just right. the pools, WOW again...servers around the pools were excellent, bar staff wonderful, food bar in the afternoon of cookies and cakes was perfect snack while laying in the sun or playing in the pool. Bars: service was excellent, alcoholic beverages were not good during the day time. If you sat in the lobby or tables in the breezeway you could order a drink and get something that tasted good. The coffee from the bars in the lobby was outstanding! I have never drank so much coffee in my life, it was that good. Better than any Starbucks or Dunkin Donuts. Entertainment at Night; if you are looking for a Las Vegas Style show, it's not going to happen. But if you are looking for some good Dominican Music and dancing, it was very enjoyable. It does start very late which led us to leave early, long day in the heat early day to bed. Spa was outstanding. Great service and wonderful Staff. We never made it to the clubs or the sportsbar. We did go to the Casino. There were about 30 slot machines and maybe 15 were working. We came in to play Black Jack but there was only 1 table open. Don't get me wrong, there were many tables, but only 1 was being used. They said Texas Hold Em and Black Jack was being played but there was only Roulette and Black Jack. Very disappointed. BUT, if you came to gamble, don't go here go to Vegas, this truly is about relaxing, having good food and seeing some sights. Excursions, loved the Saona Island VIP, food was excellent! Free Shopping was terrible, what a rip off. Just a small area that the hotels have selected that you can shop at. It's everything you can get at a regular shopping mall. The shopping at the end of the Saona Island tour was just 15 minutes but worth every minute. Advice if you are going here: bring plenty of 1's, 5's and 10's. You will want to tip, great service, hugs and kisses when you leave. We also brought Pesos, bring 50, 100 and 200 Pesos, great for shopping outside of the hotel. We were in building 1 and 2 (large group) but found it peaceful for the most part. VERY thin walls, but I think the staff know this and try to keep from having people in rooms side by side. Do Not Drink but 1 shot of Mama Juana, you have been warned! It's the drink of the Dominican's and you will get wasted and sick, don't ruin your trip. Drink the coffee, it's fantastic! We heard horror stories about the beach towels, so we brought our own and locked up our towel cards until the checked out, 20 dollars to replace a towel. Only 2 English Channels on the TV 23 and 28. Eat something different, the food is fresh and tastes amazing. Step out of your comfort zone, you will be surprised.
    Round Indicators
    Linda F Calgary, Kanada. 04/22/2017 S rodinou

    “Excellent, clean, fabulous all inclusive resort and super for Celiac's!”

    My family of 5 and my Mum enjoyed an excellent 10 day trip to the Dominican Republic at the end of March. We were a little worried when we arrived as it was raining that afternoon. It rained the next day as well...Despite the forecast, however, all the rest of the days were beautiful, sunny and warm. The resort is very large and well maintained. Rooms are spacious, comfortable and clean. I would recommend the ocean front view - it is definitely worth the extra money. The ocean was BEAUTIFUL - turquoise and clear most days. The waves were very big (red flag) which we loved but would not be good for young children. Our children are 18, 16 and 14 so loved playing in the waves. A few of the days the waves brought in seaweed but nothing that deterred us from going in. The palm trees on the beach of this resort was uncommon - most places had the thatched cabanas. We loved the palm trees as it provided natural, filtered sun - you didn't have to be in the shade or in the sun....it was the best of both worlds! Chairs were not difficult to acquire (and we had 6 to get each morning!) BUT the towels were always an issue. We learned to get the towels the night before....It seems that the resort doesn't have enough towels for the rate at which they are washing - there was often a wait time of "20 Dominican minutes" to get towels. Meals/food: two of us are Celiac and we were assured that the Barcelo chain of hotels would cater to dietary needs....they ABSOLUTELY did!! It truly was the best part of the trip - eating worry-free....When we arrived we went to Guest Services who contacted Chef Christian Matos to discuss our Gluten Free requirement. Although they had a standard menu for Celiacs, Chef Christian wanted us to be happy and eat worry-free wherever and whenever we wanted to. So the routine was to go to Guest Services each morning, tell the ladies working there what we would like to eat (if we were booked into a restaurant we looked at the menu and chose our meal), where and at what time we would be eating. They would consult with Chef Christian, he would let the ladies know if it was possible (which it almost always was - including soups, desserts, etc) and then he had it prepared for us (completely separately and without cross-contamination) to be ready for when the rest of the meals were ready. At the buffet (which we ate at every morning and lunch), Chef Christian would prepare ANYTHING we liked (even if it wasn't a part of the buffet)....separately and deliver it to our table. He was supposed to have some days off during our stay, but as a result of a colleague being sick, he worked the entire time we were there - we were absolutely DELIGHTED but felt badly for him for having to work so many days in a row.....On the last day of our trip, he had kindly prepared lunch for us to take with us as there are no gluten free meals to be had in the airport or on the flights. He even made chicken nuggets and fries with fresh oil in a clean deep fryer so my daughter could enjoy some foods she rarely gets to eat! We are so thankful for the effort Chef Christian made to make our stay at the Occidental Caribe MOST enjoyable and worry-free :) THANK YOU CHRISTIAN!!!! My girls (16 and 14) loved the trampolines and trapeze practice that they were able to try daily - an unexpected bonus to our stay! Entertainment was GREAT - and we did love the Michael Jackson show the best. The dancers were very entertaining, music was fabulous and a lot of effort was put into each and every show. Wifi: yes it was an annoyance that we had to pay for wifi BUT they had a "bundled" deal where you could pay $49.00/week for a room (one device on at a time) - it wasn't nearly as expensive as $12.00/day which you could purchase if you just wanted one day....It was not a hardship to pay for each room (we had 3) to keep everyone happy with an opportunity to log onto the wifi at one point in the day. Overall: WE LOVED it - everything about it - and thoroughly enjoyed our stay - we will DEFINITELY be back!!
    Round Indicators
    robjohn2017 Halifax, Kanada. 04/22/2017 S rodinou

    “Gorgeous beach,hotel and service.”

    Loved this hotel and great service.Front desk staff great especially Yennifer Lopez ** and Rene who were very sweet and helpful at all times. Loved the entertainment nightly and Julio* was awesome. Always pleasant and fun. All buffet meals and a la carte were great. Overall experience was 10/10. Would visit again in a heartbeat.❤️

    Marcos C, Director General v zařízení Occidental Caribe, odpověděl na tuto recenzi.
     Dear Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire reception team as we know it will be a great source of motivation to keep on going the extra mile. We certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best Regards Director Occidental Caribe

    Round Indicators
    peejay_dk Denmark. 04/21/2017 Páry

    “Mostly good all-inclusive, with a few hickups”

    First the good: - The room was generally good, with excellent beds - The beach is great, with a very nice area between thepalms. The sea was a bit rough, but that's to be expected for an open sea Beach. - The bars and drinks were generally good, with nice variety of "today's special. The Punta Cana Special became our favourite. - Service was mostly OK, with a few exceptions. The so-so: - The buffet food is OK, but by no means great. We stayed for 5 days, and that was enough. - The a la carte restaurants are very basic. We tried the Mexican and the Japanese, and had no Desire to go back to either of them. They were OK, but not more. - The shows were not great. The Las Vegas show was easily the best show during our 5-day stay. The Michael Jackson show was a MJ live recording, with a couple of MJ lookalikes doing his signature moves on stage. In fairness the Michael Jackson lookalikes was moving well, but the overall experience was boring. The hickups: - The lock on our balcony door (ground floor) was defect. when they finally arrived to fix it they didn't. - Our security box was missing the lock. A guy came, took a look at it and left immediately. - Any drinks served in the buffet restaurant (coffee, beer, wine) is a rare treat. The waiters run around refilling, but very often miss multiple tables during long periods. It's like their waiting areas don't overlap. Seriously. All in all is was mostly good. The place is huge and a few hickus is probably expected. The safety part was a bit problematic, but otherwise we didn't mind.

    Marcos C, Director General v zařízení Occidental Caribe, odpověděl na tuto recenzi.
     Dear Guest, The vision of our clients is the key to complete guest satisfaction, therefore we are very grateful for the time you spent writing this review. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. We are very grateful for your highlight on the quality of the entertainment program during your stay and for mentioning the genuine friendliness of our team. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best Regards Director Occidental Caribe

    Round Indicators
    Simona M 06/11/2016 Krátké dovolené s přáteli

    “Dovolená”

    Ahoj ahoj, do Dominikanske republiky jsme se s přítelem vydali v červnu 2016. Jako hotel jsme si vybrali Barcelo Premium Punta Cana. A můžu s jistotou říci, že jsme byli 100% spokojení. Pláž je nádherná a čistá stejnĕ jako bazén. Personál je velmi milý a přátelský. Nejlepší srandu jsme si užili s místními animátory Super Daniel, Gabriel a Abel. Můžu jen doporučit. Palec nahoru.

    Marcos C, Director General v zařízení Occidental Caribe, odpověděl na tuto recenzi.
     Vážení hosté Děkujeme, že jste si vybrali Barcelo Punta Cana. Je vždy radost číst vaše komentáře plné pozitivismu, protože to nám pomáhá zlepšit a postoupit kupředu v naší jediným cílem je, aby se lépe dovolenou. My vám salutovat a doufám, že vás v příštím příležitosti ředitel Barcelo Punta Cana

    HODNOCENÍ

    Round Indicators

    • duben 23 2017

    Tracey A

    “Totally Enjoyable”


    From start to finish....Check in could have been a lot worse. We arrived around noon, was told to come back for a room key at 4pm. While waiting for 2 additional people to show up, someone took our room envelopes and about an hour and a half later came back with our rooms. I just about had a heart attack because he didn't tell us what he was doing and we were afraid to leave the lobby for fear we would lose out on our room. It was very crazy, but we survived. We also received a care package, not sure if this is something regular at this hotel, but loved receiving the fresh fruit because we were hungry. Restaurants: Buffet, we mostly ate there for breakfast, we loved the fresh cooked eggs. If you are looking for gourmet, it's not at the buffet. Food is good and plentiful. Never ran out of plates, glasses, etc. MAKE SURE YOU TIP! They remember you and you remember them! Japanese restaurant was a step up from the buffet and it was fun to eat with other families. Seafood Restaurant was excellent and more laid back, no need to truly dress up. Our favorite was the Dominican Restaurant, we went twice it was so good. We all tried something different each nice and were never disappointed. There were 6 in our group, even our youngest who was 13 yrs old loved it. Great service! We didn't make it to Paris. The burger bar and pizza place we ate at every day. Pizza was nothing special but the burgers were fantastic. If you go inside the buffet area beside the burger place you can get all the toppings you want. Try the White Beans and rice, yummy! Facilities; our rooms were fabulous, roomy, always had towels, always had bar filled with water and sodas, always had hot water. LEAVE A TIP THEY DESERVE IT! the beach, WOW....clean, powdery sand, plenty of chairs, would like to see umbrellas but only had palm trees, ocean was fantastic, very refreshing and waves were just right. the pools, WOW again...servers around the pools were excellent, bar staff wonderful, food bar in the afternoon of cookies and cakes was perfect snack while laying in the sun or playing in the pool. Bars: service was excellent, alcoholic beverages were not good during the day time. If you sat in the lobby or tables in the breezeway you could order a drink and get something that tasted good. The coffee from the bars in the lobby was outstanding! I have never drank so much coffee in my life, it was that good. Better than any Starbucks or Dunkin Donuts. Entertainment at Night; if you are looking for a Las Vegas Style show, it's not going to happen. But if you are looking for some good Dominican Music and dancing, it was very enjoyable. It does start very late which led us to leave early, long day in the heat early day to bed. Spa was outstanding. Great service and wonderful Staff. We never made it to the clubs or the sportsbar. We did go to the Casino. There were about 30 slot machines and maybe 15 were working. We came in to play Black Jack but there was only 1 table open. Don't get me wrong, there were many tables, but only 1 was being used. They said Texas Hold Em and Black Jack was being played but there was only Roulette and Black Jack. Very disappointed. BUT, if you came to gamble, don't go here go to Vegas, this truly is about relaxing, having good food and seeing some sights. Excursions, loved the Saona Island VIP, food was excellent! Free Shopping was terrible, what a rip off. Just a small area that the hotels have selected that you can shop at. It's everything you can get at a regular shopping mall. The shopping at the end of the Saona Island tour was just 15 minutes but worth every minute. Advice if you are going here: bring plenty of 1's, 5's and 10's. You will want to tip, great service, hugs and kisses when you leave. We also brought Pesos, bring 50, 100 and 200 Pesos, great for shopping outside of the hotel. We were in building 1 and 2 (large group) but found it peaceful for the most part. VERY thin walls, but I think the staff know this and try to keep from having people in rooms side by side. Do Not Drink but 1 shot of Mama Juana, you have been warned! It's the drink of the Dominican's and you will get wasted and sick, don't ruin your trip. Drink the coffee, it's fantastic! We heard horror stories about the beach towels, so we brought our own and locked up our towel cards until the checked out, 20 dollars to replace a towel. Only 2 English Channels on the TV 23 and 28. Eat something different, the food is fresh and tastes amazing. Step out of your comfort zone, you will be surprised.


    HODNOCENÍ

    Round Indicators

    • duben 22 2017
    • Calgary, Kanada
    • S rodinou

    Linda F

    “Excellent, clean, fabulous all inclusive resort and super for Celiac's!”


    My family of 5 and my Mum enjoyed an excellent 10 day trip to the Dominican Republic at the end of March. We were a little worried when we arrived as it was raining that afternoon. It rained the next day as well...Despite the forecast, however, all the rest of the days were beautiful, sunny and warm. The resort is very large and well maintained. Rooms are spacious, comfortable and clean. I would recommend the ocean front view - it is definitely worth the extra money. The ocean was BEAUTIFUL - turquoise and clear most days. The waves were very big (red flag) which we loved but would not be good for young children. Our children are 18, 16 and 14 so loved playing in the waves. A few of the days the waves brought in seaweed but nothing that deterred us from going in. The palm trees on the beach of this resort was uncommon - most places had the thatched cabanas. We loved the palm trees as it provided natural, filtered sun - you didn't have to be in the shade or in the sun....it was the best of both worlds! Chairs were not difficult to acquire (and we had 6 to get each morning!) BUT the towels were always an issue. We learned to get the towels the night before....It seems that the resort doesn't have enough towels for the rate at which they are washing - there was often a wait time of "20 Dominican minutes" to get towels. Meals/food: two of us are Celiac and we were assured that the Barcelo chain of hotels would cater to dietary needs....they ABSOLUTELY did!! It truly was the best part of the trip - eating worry-free....When we arrived we went to Guest Services who contacted Chef Christian Matos to discuss our Gluten Free requirement. Although they had a standard menu for Celiacs, Chef Christian wanted us to be happy and eat worry-free wherever and whenever we wanted to. So the routine was to go to Guest Services each morning, tell the ladies working there what we would like to eat (if we were booked into a restaurant we looked at the menu and chose our meal), where and at what time we would be eating. They would consult with Chef Christian, he would let the ladies know if it was possible (which it almost always was - including soups, desserts, etc) and then he had it prepared for us (completely separately and without cross-contamination) to be ready for when the rest of the meals were ready. At the buffet (which we ate at every morning and lunch), Chef Christian would prepare ANYTHING we liked (even if it wasn't a part of the buffet)....separately and deliver it to our table. He was supposed to have some days off during our stay, but as a result of a colleague being sick, he worked the entire time we were there - we were absolutely DELIGHTED but felt badly for him for having to work so many days in a row.....On the last day of our trip, he had kindly prepared lunch for us to take with us as there are no gluten free meals to be had in the airport or on the flights. He even made chicken nuggets and fries with fresh oil in a clean deep fryer so my daughter could enjoy some foods she rarely gets to eat! We are so thankful for the effort Chef Christian made to make our stay at the Occidental Caribe MOST enjoyable and worry-free :) THANK YOU CHRISTIAN!!!! My girls (16 and 14) loved the trampolines and trapeze practice that they were able to try daily - an unexpected bonus to our stay! Entertainment was GREAT - and we did love the Michael Jackson show the best. The dancers were very entertaining, music was fabulous and a lot of effort was put into each and every show. Wifi: yes it was an annoyance that we had to pay for wifi BUT they had a "bundled" deal where you could pay $49.00/week for a room (one device on at a time) - it wasn't nearly as expensive as $12.00/day which you could purchase if you just wanted one day....It was not a hardship to pay for each room (we had 3) to keep everyone happy with an opportunity to log onto the wifi at one point in the day. Overall: WE LOVED it - everything about it - and thoroughly enjoyed our stay - we will DEFINITELY be back!!


    HODNOCENÍ

    Round Indicators

    • duben 22 2017
    • Halifax, Kanada
    • S rodinou

    robjohn2017

    “Gorgeous beach,hotel and service.”


    Loved this hotel and great service.Front desk staff great especially Yennifer Lopez ** and Rene who were very sweet and helpful at all times. Loved the entertainment nightly and Julio* was awesome. Always pleasant and fun. All buffet meals and a la carte were great. Overall experience was 10/10. Would visit again in a heartbeat.❤️


    Marcos C, Director General v zařízení Occidental Caribe, odpověděl na tuto recenzi.
    Dear Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire reception team as we know it will be a great source of motivation to keep on going the extra mile. We certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best Regards Director Occidental Caribe

    HODNOCENÍ

    Round Indicators

    • duben 21 2017
    • Denmark
    • Páry

    peejay_dk

    “Mostly good all-inclusive, with a few hickups”


    First the good: - The room was generally good, with excellent beds - The beach is great, with a very nice area between thepalms. The sea was a bit rough, but that's to be expected for an open sea Beach. - The bars and drinks were generally good, with nice variety of "today's special. The Punta Cana Special became our favourite. - Service was mostly OK, with a few exceptions. The so-so: - The buffet food is OK, but by no means great. We stayed for 5 days, and that was enough. - The a la carte restaurants are very basic. We tried the Mexican and the Japanese, and had no Desire to go back to either of them. They were OK, but not more. - The shows were not great. The Las Vegas show was easily the best show during our 5-day stay. The Michael Jackson show was a MJ live recording, with a couple of MJ lookalikes doing his signature moves on stage. In fairness the Michael Jackson lookalikes was moving well, but the overall experience was boring. The hickups: - The lock on our balcony door (ground floor) was defect. when they finally arrived to fix it they didn't. - Our security box was missing the lock. A guy came, took a look at it and left immediately. - Any drinks served in the buffet restaurant (coffee, beer, wine) is a rare treat. The waiters run around refilling, but very often miss multiple tables during long periods. It's like their waiting areas don't overlap. Seriously. All in all is was mostly good. The place is huge and a few hickus is probably expected. The safety part was a bit problematic, but otherwise we didn't mind.


    Marcos C, Director General v zařízení Occidental Caribe, odpověděl na tuto recenzi.
    Dear Guest, The vision of our clients is the key to complete guest satisfaction, therefore we are very grateful for the time you spent writing this review. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. We are very grateful for your highlight on the quality of the entertainment program during your stay and for mentioning the genuine friendliness of our team. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best Regards Director Occidental Caribe

    HODNOCENÍ

    Round Indicators

    • červen 11 2016
    • Krátké dovolené s přáteli

    Simona M

    “Dovolená”


    Ahoj ahoj, do Dominikanske republiky jsme se s přítelem vydali v červnu 2016. Jako hotel jsme si vybrali Barcelo Premium Punta Cana. A můžu s jistotou říci, že jsme byli 100% spokojení. Pláž je nádherná a čistá stejnĕ jako bazén. Personál je velmi milý a přátelský. Nejlepší srandu jsme si užili s místními animátory Super Daniel, Gabriel a Abel. Můžu jen doporučit. Palec nahoru.


    Marcos C, Director General v zařízení Occidental Caribe, odpověděl na tuto recenzi.
    Vážení hosté Děkujeme, že jste si vybrali Barcelo Punta Cana. Je vždy radost číst vaše komentáře plné pozitivismu, protože to nám pomáhá zlepšit a postoupit kupředu v naší jediným cílem je, aby se lépe dovolenou. My vám salutovat a doufám, že vás v příštím příležitosti ředitel Barcelo Punta Cana

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