Aerial View of Barceló Hotel Punta Cana

Occidental Caribe

Texto: 9076 Resort all inclusive přímo u pláže, který nabízí velkolepý komplex bazénů a zahrad pro celou rodinu. Carretera Macao, S/N, Playa Arena Gorda 23301 Punta Cana La Altagracia. República Dominicana
+1 809 476 7777 +1 809 412 2288
Occidental Caribe Texto: 9076 4 out of 5 based on 8670 ratings. 8670 user reviews.
Occidental Caribe reviewed by Simona M on . Dovolená Ahoj ahoj, do Dominikanske republiky jsme se s přítelem vydali v červnu 2016. Jako hotel jsme si vybrali Barcelo Premium Punta Cana. A můžu s jistotou říci, že jsme byli 100% spokojení. Pláž je... Rating: 5
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Occidental Caribe

Carretera Macao, S/N, Playa Arena Gorda 23301 Punta Cana La Altagracia. República Dominicana  


Places of Interest

28,4 km Mezinárodní letiště Punta Cana

14,3 km Pláž Macao

Premios y Reconocimientos Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

Occidental Caribe

4.0/5 Round Indicators
| 8765 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spánku

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Pokoje

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Čistota

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Služby


HODNOCENÍ NÁVŠTĚVNÍKŮ

Výborné

39% Complete

3437

Velmi dobré

28% Complete

2464

Normální

15% Complete

1339

Špatné

9% Complete

794

Velmi špatné

8% Complete

732

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    Round Indicators
    arocnj 06/23/2017 Páry

    “it was ok”

    we were here in May and found most of the horrible reviews not to be true, however some of the mentioned issues did arise. first would like to say place was clean, we found most of the service to be great especially our housekeeper. we had clean towels everyday, restock of beverages, room cleaned no complaints. the beach and pool was great we had a great view of pool area and partial ocean. we liked that the resort itself wasnt to large to where you had to ride a cart. the wifi wasnt good and they charged in 2017 i dont feel anywhere should charge for that, and its per device per day. the food selection was subpar should add more variety to their meals for an all inclusive stay, and we did 10days so we began to travel out and eat with locals, which we do anyways. some staff was short but to the most they were friendly. need to update gym but it worked. so overall we give it a 3 1/2, and for the price you get what you pay for, weve definitely had stayed in much better places but if needed i could return here.
    Round Indicators
    TaniaDM 06/23/2017 Páry

    “Great anniversary trip!”

    First of all, I am a bit confused by all the negative reviews... it seems that many of these people were at another hotel or simply did not do their research before coming. This is not a 5 star hotel, but it is excellent. I am en experienced traveler and can share my opinion. Pros: - a lot of bars, good drinks and good atmosphere at each one of them. - excellent staff!! Very nice and attentive; always had a new drink or beer before finishing the one in my hand. - loved the casual relaxed atmosphere. Not like other fancy hotels that you have to be all dressed up to go out... the only rule at the restaurants was that to sit inside my husband could not have a tanktop on... understood why! - entertainment!!!!! At every hour there is something to do. Loved the pool parties and animation. If I wanted to quiet down I could go to the other gorgeous pool! - buffet breakfast was great; loved the omelette bar, although the dinner was just ok. Not bad, but not over the top. - speciality restaurants were delicious!! Especially the dominican! - really enjoyed the shows and had a blast at the disco. Absolutely lovedddd the beach party at night! - free mini bar in the room and was stocked daily: coke, sprite, water, apple juice and 2 presidentes! - lots of options for lunch near the pools Cons: - quite a bit of confusion at checkin. My room was given to another person and had to wait more than an hour to get ours. Although, we did get an upgrade and got a room in building 4 facing the pool and the ocean. - the pool snack bar had the same hot dogs and hamburgers and fries every day - biggest con: no free wifi!! I really don't understand why. $50 for a week; preferred getting a $10/dat AT&T International rate. ** This trip was a couples only trip but being a mother of two I'm not sure if I would come with them. Only because at the pool with animation and pool bar it is a very adult atmosphere. A lot of drunk guests in the poo, kissing in the corners and we even saw a couple have sex in the water!!! With that being said I think its more for adults.
    Round Indicators
    Alejandra M 06/22/2017 Páry

    “Will be back soon!”

    Very good service. Staff was friendly. The place was very clean. The food could have been better. Jonathan La Hoz was very helpful and professional. Jesus Amable at the bar was the best! We love the place and will be back soon!
    Round Indicators
    AHarvey0813 Jonesboro, Georgia. 06/22/2017 Páry

    “Not what I expect from Barcelo Resorts”

    I've stayed at plenty of Barcelo resorts and I've enjoyed each time spent but Occidental Caribe has changed that for me.I always write a review whether good or bad but no matter how bad a place might be I always try to find the good. *deep sigh* The check in wasn't what I expected they weren't very welcoming like at other Barcelo resorts I've visited. I arrived at 2pm and as a Barcelo intense member you're given the option to check in earlier. We were advised by Rudy to have lunch after we checked in and come back for our room keys at 3. We did as told and arrived back at 3 on the dot to avoid the wait times of a long process. The girl that assisted when we got back gave us room keys and nothing else(weird). Had to go back to the front desk to get wristbands and the welcome information after we got to the unfinished room "superior ocean front room " and it's a view of the fountain pool and the ocean to follow(not bad). However the room was not complete. We were missing both hand and face towels also the top linens for the bed. The linens made it to the room when we came back from dinner around 7 or 8pm. The hand and face towels came the next day after lunch also after I had called repeatedly,went to guest services and to the front desk for them to bring the items the proper towels. The clock in room display was broken, the hand rail in the shower was loose and the dispenser on the wall was leaking either the body wash or shampoo (I told the housekeeper when she came in the next day but she didn't fully understand me) Just imagine if I had fallen on a soapy floor and couldn't grab the loose railing to save me from a fall smh. We did however get a bottle of champagne and fruit basket as a welcome gift. But the ice bucket in the room was also broken when I lifted it by the handle it came off completely so we just placed the bottle in the barely empty "mini bar" . The Bad 1.Housekeeping is horrible in general. They were still servicing rooms close to the dinner hours. 2. The service is bad as well. The front desk, the waitstaff in the buffet and also the bartenders. They spend more time talking to each other than assisting the customers. 3.I wouldn't dare get in the jacuzzi 4. The food wasn't good either and that includes the omelette station for breakfast 5. Couldn't find the Disco (club on site) 6. Mini bar is pretty much non existent. (1coke 1diet 1sprite 1water and 1 juice box that's it) 7.Loose shower rail and dispensers 8. Broken clock (good thing we didn't care about the time while there) The Good 1. The beach was nice no argument there and The pools were great as well. I loved the fountain pool more than the one near the towel hut. 2.The Saxophone player in the lobby at night was AMAZING!!! We didn't go to the shows the nights we were there because we loved it so much. 3.The rock climbing was nice to have on the resort even though no one used it. 4.The bed was comfortable and the view from our balcony was nice especially early morning and late at night. 5.The Mexican restaurant was pretty good and that was the ONLY place we actually had good service I wouldn't stay at this resort ever again.Please improve the customer service here. Send them over to the Barcelo Bavaro beach and palace resorts for training so they can get it right.
    Round Indicators
    Simona M 06/11/2016 Krátké dovolené s přáteli

    “Dovolená”

    Ahoj ahoj, do Dominikanske republiky jsme se s přítelem vydali v červnu 2016. Jako hotel jsme si vybrali Barcelo Premium Punta Cana. A můžu s jistotou říci, že jsme byli 100% spokojení. Pláž je nádherná a čistá stejnĕ jako bazén. Personál je velmi milý a přátelský. Nejlepší srandu jsme si užili s místními animátory Super Daniel, Gabriel a Abel. Můžu jen doporučit. Palec nahoru.

    Marcos C, Director General v zařízení Occidental Caribe, odpověděl na tuto recenzi.
     Vážení hosté Děkujeme, že jste si vybrali Barcelo Punta Cana. Je vždy radost číst vaše komentáře plné pozitivismu, protože to nám pomáhá zlepšit a postoupit kupředu v naší jediným cílem je, aby se lépe dovolenou. My vám salutovat a doufám, že vás v příštím příležitosti ředitel Barcelo Punta Cana

    HODNOCENÍ

    Round Indicators

    • červen 23 2017
    • Páry

    arocnj

    “it was ok”


    we were here in May and found most of the horrible reviews not to be true, however some of the mentioned issues did arise. first would like to say place was clean, we found most of the service to be great especially our housekeeper. we had clean towels everyday, restock of beverages, room cleaned no complaints. the beach and pool was great we had a great view of pool area and partial ocean. we liked that the resort itself wasnt to large to where you had to ride a cart. the wifi wasnt good and they charged in 2017 i dont feel anywhere should charge for that, and its per device per day. the food selection was subpar should add more variety to their meals for an all inclusive stay, and we did 10days so we began to travel out and eat with locals, which we do anyways. some staff was short but to the most they were friendly. need to update gym but it worked. so overall we give it a 3 1/2, and for the price you get what you pay for, weve definitely had stayed in much better places but if needed i could return here.


    HODNOCENÍ

    Round Indicators

    • červen 23 2017
    • Páry

    TaniaDM

    “Great anniversary trip!”


    First of all, I am a bit confused by all the negative reviews... it seems that many of these people were at another hotel or simply did not do their research before coming. This is not a 5 star hotel, but it is excellent. I am en experienced traveler and can share my opinion. Pros: - a lot of bars, good drinks and good atmosphere at each one of them. - excellent staff!! Very nice and attentive; always had a new drink or beer before finishing the one in my hand. - loved the casual relaxed atmosphere. Not like other fancy hotels that you have to be all dressed up to go out... the only rule at the restaurants was that to sit inside my husband could not have a tanktop on... understood why! - entertainment!!!!! At every hour there is something to do. Loved the pool parties and animation. If I wanted to quiet down I could go to the other gorgeous pool! - buffet breakfast was great; loved the omelette bar, although the dinner was just ok. Not bad, but not over the top. - speciality restaurants were delicious!! Especially the dominican! - really enjoyed the shows and had a blast at the disco. Absolutely lovedddd the beach party at night! - free mini bar in the room and was stocked daily: coke, sprite, water, apple juice and 2 presidentes! - lots of options for lunch near the pools Cons: - quite a bit of confusion at checkin. My room was given to another person and had to wait more than an hour to get ours. Although, we did get an upgrade and got a room in building 4 facing the pool and the ocean. - the pool snack bar had the same hot dogs and hamburgers and fries every day - biggest con: no free wifi!! I really don't understand why. $50 for a week; preferred getting a $10/dat AT&T International rate. ** This trip was a couples only trip but being a mother of two I'm not sure if I would come with them. Only because at the pool with animation and pool bar it is a very adult atmosphere. A lot of drunk guests in the poo, kissing in the corners and we even saw a couple have sex in the water!!! With that being said I think its more for adults.


    HODNOCENÍ

    Round Indicators

    • červen 22 2017
    • Páry

    Alejandra M

    “Will be back soon!”


    Very good service. Staff was friendly. The place was very clean. The food could have been better. Jonathan La Hoz was very helpful and professional. Jesus Amable at the bar was the best! We love the place and will be back soon!


    HODNOCENÍ

    Round Indicators

    • červen 22 2017
    • Jonesboro, Georgia
    • Páry

    AHarvey0813

    “Not what I expect from Barcelo Resorts”


    I've stayed at plenty of Barcelo resorts and I've enjoyed each time spent but Occidental Caribe has changed that for me.I always write a review whether good or bad but no matter how bad a place might be I always try to find the good. *deep sigh* The check in wasn't what I expected they weren't very welcoming like at other Barcelo resorts I've visited. I arrived at 2pm and as a Barcelo intense member you're given the option to check in earlier. We were advised by Rudy to have lunch after we checked in and come back for our room keys at 3. We did as told and arrived back at 3 on the dot to avoid the wait times of a long process. The girl that assisted when we got back gave us room keys and nothing else(weird). Had to go back to the front desk to get wristbands and the welcome information after we got to the unfinished room "superior ocean front room " and it's a view of the fountain pool and the ocean to follow(not bad). However the room was not complete. We were missing both hand and face towels also the top linens for the bed. The linens made it to the room when we came back from dinner around 7 or 8pm. The hand and face towels came the next day after lunch also after I had called repeatedly,went to guest services and to the front desk for them to bring the items the proper towels. The clock in room display was broken, the hand rail in the shower was loose and the dispenser on the wall was leaking either the body wash or shampoo (I told the housekeeper when she came in the next day but she didn't fully understand me) Just imagine if I had fallen on a soapy floor and couldn't grab the loose railing to save me from a fall smh. We did however get a bottle of champagne and fruit basket as a welcome gift. But the ice bucket in the room was also broken when I lifted it by the handle it came off completely so we just placed the bottle in the barely empty "mini bar" . The Bad 1.Housekeeping is horrible in general. They were still servicing rooms close to the dinner hours. 2. The service is bad as well. The front desk, the waitstaff in the buffet and also the bartenders. They spend more time talking to each other than assisting the customers. 3.I wouldn't dare get in the jacuzzi 4. The food wasn't good either and that includes the omelette station for breakfast 5. Couldn't find the Disco (club on site) 6. Mini bar is pretty much non existent. (1coke 1diet 1sprite 1water and 1 juice box that's it) 7.Loose shower rail and dispensers 8. Broken clock (good thing we didn't care about the time while there) The Good 1. The beach was nice no argument there and The pools were great as well. I loved the fountain pool more than the one near the towel hut. 2.The Saxophone player in the lobby at night was AMAZING!!! We didn't go to the shows the nights we were there because we loved it so much. 3.The rock climbing was nice to have on the resort even though no one used it. 4.The bed was comfortable and the view from our balcony was nice especially early morning and late at night. 5.The Mexican restaurant was pretty good and that was the ONLY place we actually had good service I wouldn't stay at this resort ever again.Please improve the customer service here. Send them over to the Barcelo Bavaro beach and palace resorts for training so they can get it right.


    HODNOCENÍ

    Round Indicators

    • červen 11 2016
    • Krátké dovolené s přáteli

    Simona M

    “Dovolená”


    Ahoj ahoj, do Dominikanske republiky jsme se s přítelem vydali v červnu 2016. Jako hotel jsme si vybrali Barcelo Premium Punta Cana. A můžu s jistotou říci, že jsme byli 100% spokojení. Pláž je nádherná a čistá stejnĕ jako bazén. Personál je velmi milý a přátelský. Nejlepší srandu jsme si užili s místními animátory Super Daniel, Gabriel a Abel. Můžu jen doporučit. Palec nahoru.


    Marcos C, Director General v zařízení Occidental Caribe, odpověděl na tuto recenzi.
    Vážení hosté Děkujeme, že jste si vybrali Barcelo Punta Cana. Je vždy radost číst vaše komentáře plné pozitivismu, protože to nám pomáhá zlepšit a postoupit kupředu v naší jediným cílem je, aby se lépe dovolenou. My vám salutovat a doufám, že vás v příštím příležitosti ředitel Barcelo Punta Cana

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