Aerial View of Barceló Hotel Punta Cana

Occidental Caribe

Texto: 9076 Resort all inclusive přímo u pláže, který nabízí velkolepý komplex bazénů a zahrad pro celou rodinu. Carretera Macao, S/N, Playa Arena Gorda 23301 Punta Cana La Altagracia. República Dominicana
+1 809 476 7777 +1 809 412 2288
Occidental Caribe Texto: 9076 4 out of 5 based on 9415 ratings. 9415 user reviews.
Occidental Caribe reviewed by Simona M on . Dovolená Ahoj ahoj, do Dominikanske republiky jsme se s přítelem vydali v červnu 2016. Jako hotel jsme si vybrali Barcelo Premium Punta Cana. A můžu s jistotou říci, že jsme byli 100% spokojení. Pláž je... Rating: 5
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Occidental Caribe

Carretera Macao, S/N, Playa Arena Gorda 23301 Punta Cana La Altagracia. República Dominicana  


Places of Interest

28,4 km Mezinárodní letiště Punta Cana

14,3 km Pláž Macao

Premios y Reconocimientos Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

Occidental Caribe

4.0/5 Round Indicators
| 9476 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spánku

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Pokoje

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Čistota

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Služby


HODNOCENÍ NÁVŠTĚVNÍKŮ

Výborné

39% Complete

3766

Velmi dobré

27% Complete

2634

Normální

15% Complete

1438

Špatné

8% Complete

848

Velmi špatné

8% Complete

790

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    Round Indicators
    Catherine P 12/16/2017 S rodinou

    “Positive experience”

    FOOD- Big Buffet- Breakfasts were good but other meals were sometimes hit and miss and dishes didn’t look appetizing. Mexican Restaurant- At lunch there is a menu but it’s not Mexican but it was very good and we ate there a few times and the view was beautiful. Plan to spend 45mins to over an hour here. At supper time it’s by reservation only. We ate there once but it seemed to be kind of on the long side but we had to sit inside with our big group and it was nice to get our daughter out of the heat but half the group complained it was cold. Japanese Restaurant- I would say this was best experience and most delicious meal we had there it only they had fans or something in the room because it was crazy hot in there which made it a little harder to enjoy the meal. Snack Bar- Located at the beach bar. This was the best place to grab a hot dog or hamburger, fries and depending on the time chicken wings. Seafood A la Carte- Located at the beach bar. Buffet at other times only had lunch there it was good but it’s best at 11pm when you need a snack before bed. The chicken wings were delicious. POOLS- Pool 1- Big Pool swim up bar was closed for construction when we were there but should be completed by Christmas 2017 Pool2- For being the only pool wasn’t over crowded at all. Depending on where you were sitting you could walk to one of two nearby bars for drinks. Kids Pool- Appeared to be best for the ages between 2-9 BARS- Lobby Bar Near Big Buffet- Numerous coffee options here Lobby Bar near Paris Restaurant- Also has an espresso machine and is one of the bars close to Pool 2. Has live music entertainment some evenings. Beach Bar- Probably one of the best and a nice place to enjoy a drink and look out at the water. Sometimes can have a line but never very long. Pool 2 Bar- Located beneath Mexican Restaurant- Good service and usually fast moving. ROOM- We were in Building 2 Second floor and had a nice view overlooking the pool. Room was more recently renovated and very nice. Any of the rooms can have noise at various points during the day depending where you are. For us it was at 3pm when the music got going for the activities at the pool but I am not sure if those activities would happen there if pool 1 was open. STAFF- Hit and Miss. I didn’t find them to be overly friendly especially compared to when we stayed in Mexico. Omelette/Pasta Station Staff Big Buffet- Were not very friendly you couldn’t get a smile out of them and you were lucky if they said hello back to you. Bar Staff- It varied there was one guy who also worked in the buffet as a server and he is not ready to be mixing drinks he didn’t know how to make a strawberry daiquiri for example he put OJ in it. Maria was however fabulous and very friendly and smiley by far my favourite bartender. Hostess Ladies at Big Buffet- By far the most friendly staff at the whole resort didn’t matter which ones were there they were very friendly. If all the staff were like them the resort would be even better. We did have one waitress who we really liked and even ate our last meal based on where she was working and that was Nancy Mercedes she was fabulous and we saw her at various restaurants and she was attentive to our daughter and made sure we had what we needed. She even chased us down after our last meal as we had left our daughters soother on the table. PROPERTY- Easy to find your way around and everything is within a relatively short walk EVENING SHOW- The first night was boring but the Michael Jackson show was fabulous we loved it and had so much fun. FRONT DESK STAFF- Juan was very helpful and helped us to remedy a situation for late check out for our daughters medical needs. MARKET ON SITE- OVER PRICED RIP OFF. The prices in here were ridiculous and this is probably what made me miss Mexico the most not being able to walk up the street to a corner store. PHOTOSHOP- Prices are high but there is room for negotiation and I was able to walk away happy. BEACH- It was lovely and there were always beach chairs available. Few things to note this resort gets very busy on weekends but was much quieter during the week. Also if traveling to PC don’t waste time getting Dominican Pesos everything is in American Dollars whether it’s excursions, at the airport or the hotel market. We are undecided if we will return we love the beach the resort was great but we just found Mexico to be much friendlier.
    Round Indicators
    Bernardo D Edmonton, Kanada. 12/15/2017 Krátké dovolené s přáteli

    “Worth the price”

    It was a rather cheap hotel, considering it was in the middle of the summer, so I went there with no expectations. The room was good, they had a lot of different restaurants, the drinks were nice, they have a casino and the staff was ok. The only bad thing is that people can smoke everywhere, even inside the casino. It is not at all fancy, but it is a rather good resort.

    Marcos C, Director General v zařízení Occidental Caribe, odpověděl na tuto recenzi.
     Dear Guest, In Occidental Caribe we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. We certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Always at your disposal Director Occidental Caribe

    Round Indicators
    Angel Daneris S angeldaneriss. 12/15/2017 S rodinou

    “Great place to stay”

    Will stay again, the people there are awesome The beaches are so pretty and the pool is so nice to hang around lots of activities and the night there are so pretty. If you have never been, please do not miss it. The hotel is huge and the service there is great, lots of new things being done to it. Walking the beach is so pretty and no worries.
    Round Indicators
    Amanda H Georgetown, Kentucky. 12/14/2017 Páry

    “Go elsewhere”

    I have stayed at other all inclusives and this by far was the worst. Unfriendly staff, poor service, repetitive and unappetizing food. Very loud resort. You must male reservations at 7 am. They only seated at 6, 7, and 8. Could not get a cup of coffee most mornings. You seat yourself at the buffet, which meant you scrambled for a table. We had a garden view room, which faced the theatre. The music kept us awake every night because it was so loud.

    Marcos C, Director General v zařízení Occidental Caribe, odpověděl na tuto recenzi.
     Dear Guest, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one, discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed. Thank you for your insights regarding our food, although we lament reading that we weren't able to meet your culinary wishes on this occasion, please rest assured that your comments will be shared with our Chefs to enhance our future guests' dining experiences and the service you received in the restaurant has been discussed with our Maître so as to prevent these kind of situations to reoccur in the future and we sincerely apologize for failing to meet your expectations on this occasion. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Always at your disposal Director Occidental Caribe

    Round Indicators
    Simona M 06/11/2016 Krátké dovolené s přáteli

    “Dovolená”

    Ahoj ahoj, do Dominikanske republiky jsme se s přítelem vydali v červnu 2016. Jako hotel jsme si vybrali Barcelo Premium Punta Cana. A můžu s jistotou říci, že jsme byli 100% spokojení. Pláž je nádherná a čistá stejnĕ jako bazén. Personál je velmi milý a přátelský. Nejlepší srandu jsme si užili s místními animátory Super Daniel, Gabriel a Abel. Můžu jen doporučit. Palec nahoru.

    Marcos C, Director General v zařízení Occidental Caribe, odpověděl na tuto recenzi.
     Vážení hosté Děkujeme, že jste si vybrali Barcelo Punta Cana. Je vždy radost číst vaše komentáře plné pozitivismu, protože to nám pomáhá zlepšit a postoupit kupředu v naší jediným cílem je, aby se lépe dovolenou. My vám salutovat a doufám, že vás v příštím příležitosti ředitel Barcelo Punta Cana

    HODNOCENÍ

    Round Indicators

    • prosinec 16 2017
    • S rodinou

    Catherine P

    “Positive experience”


    FOOD- Big Buffet- Breakfasts were good but other meals were sometimes hit and miss and dishes didn’t look appetizing. Mexican Restaurant- At lunch there is a menu but it’s not Mexican but it was very good and we ate there a few times and the view was beautiful. Plan to spend 45mins to over an hour here. At supper time it’s by reservation only. We ate there once but it seemed to be kind of on the long side but we had to sit inside with our big group and it was nice to get our daughter out of the heat but half the group complained it was cold. Japanese Restaurant- I would say this was best experience and most delicious meal we had there it only they had fans or something in the room because it was crazy hot in there which made it a little harder to enjoy the meal. Snack Bar- Located at the beach bar. This was the best place to grab a hot dog or hamburger, fries and depending on the time chicken wings. Seafood A la Carte- Located at the beach bar. Buffet at other times only had lunch there it was good but it’s best at 11pm when you need a snack before bed. The chicken wings were delicious. POOLS- Pool 1- Big Pool swim up bar was closed for construction when we were there but should be completed by Christmas 2017 Pool2- For being the only pool wasn’t over crowded at all. Depending on where you were sitting you could walk to one of two nearby bars for drinks. Kids Pool- Appeared to be best for the ages between 2-9 BARS- Lobby Bar Near Big Buffet- Numerous coffee options here Lobby Bar near Paris Restaurant- Also has an espresso machine and is one of the bars close to Pool 2. Has live music entertainment some evenings. Beach Bar- Probably one of the best and a nice place to enjoy a drink and look out at the water. Sometimes can have a line but never very long. Pool 2 Bar- Located beneath Mexican Restaurant- Good service and usually fast moving. ROOM- We were in Building 2 Second floor and had a nice view overlooking the pool. Room was more recently renovated and very nice. Any of the rooms can have noise at various points during the day depending where you are. For us it was at 3pm when the music got going for the activities at the pool but I am not sure if those activities would happen there if pool 1 was open. STAFF- Hit and Miss. I didn’t find them to be overly friendly especially compared to when we stayed in Mexico. Omelette/Pasta Station Staff Big Buffet- Were not very friendly you couldn’t get a smile out of them and you were lucky if they said hello back to you. Bar Staff- It varied there was one guy who also worked in the buffet as a server and he is not ready to be mixing drinks he didn’t know how to make a strawberry daiquiri for example he put OJ in it. Maria was however fabulous and very friendly and smiley by far my favourite bartender. Hostess Ladies at Big Buffet- By far the most friendly staff at the whole resort didn’t matter which ones were there they were very friendly. If all the staff were like them the resort would be even better. We did have one waitress who we really liked and even ate our last meal based on where she was working and that was Nancy Mercedes she was fabulous and we saw her at various restaurants and she was attentive to our daughter and made sure we had what we needed. She even chased us down after our last meal as we had left our daughters soother on the table. PROPERTY- Easy to find your way around and everything is within a relatively short walk EVENING SHOW- The first night was boring but the Michael Jackson show was fabulous we loved it and had so much fun. FRONT DESK STAFF- Juan was very helpful and helped us to remedy a situation for late check out for our daughters medical needs. MARKET ON SITE- OVER PRICED RIP OFF. The prices in here were ridiculous and this is probably what made me miss Mexico the most not being able to walk up the street to a corner store. PHOTOSHOP- Prices are high but there is room for negotiation and I was able to walk away happy. BEACH- It was lovely and there were always beach chairs available. Few things to note this resort gets very busy on weekends but was much quieter during the week. Also if traveling to PC don’t waste time getting Dominican Pesos everything is in American Dollars whether it’s excursions, at the airport or the hotel market. We are undecided if we will return we love the beach the resort was great but we just found Mexico to be much friendlier.


    HODNOCENÍ

    Round Indicators

    • prosinec 15 2017
    • Edmonton, Kanada
    • Krátké dovolené s přáteli

    Bernardo D

    “Worth the price”


    It was a rather cheap hotel, considering it was in the middle of the summer, so I went there with no expectations. The room was good, they had a lot of different restaurants, the drinks were nice, they have a casino and the staff was ok. The only bad thing is that people can smoke everywhere, even inside the casino. It is not at all fancy, but it is a rather good resort.


    Marcos C, Director General v zařízení Occidental Caribe, odpověděl na tuto recenzi.
    Dear Guest, In Occidental Caribe we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. We certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Always at your disposal Director Occidental Caribe

    HODNOCENÍ

    Round Indicators

    • prosinec 15 2017
    • angeldaneriss
    • S rodinou

    Angel Daneris S

    “Great place to stay”


    Will stay again, the people there are awesome The beaches are so pretty and the pool is so nice to hang around lots of activities and the night there are so pretty. If you have never been, please do not miss it. The hotel is huge and the service there is great, lots of new things being done to it. Walking the beach is so pretty and no worries.


    HODNOCENÍ

    Round Indicators

    • prosinec 14 2017
    • Georgetown, Kentucky
    • Páry

    Amanda H

    “Go elsewhere”


    I have stayed at other all inclusives and this by far was the worst. Unfriendly staff, poor service, repetitive and unappetizing food. Very loud resort. You must male reservations at 7 am. They only seated at 6, 7, and 8. Could not get a cup of coffee most mornings. You seat yourself at the buffet, which meant you scrambled for a table. We had a garden view room, which faced the theatre. The music kept us awake every night because it was so loud.


    Marcos C, Director General v zařízení Occidental Caribe, odpověděl na tuto recenzi.
    Dear Guest, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one, discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed. Thank you for your insights regarding our food, although we lament reading that we weren't able to meet your culinary wishes on this occasion, please rest assured that your comments will be shared with our Chefs to enhance our future guests' dining experiences and the service you received in the restaurant has been discussed with our Maître so as to prevent these kind of situations to reoccur in the future and we sincerely apologize for failing to meet your expectations on this occasion. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Always at your disposal Director Occidental Caribe

    HODNOCENÍ

    Round Indicators

    • červen 11 2016
    • Krátké dovolené s přáteli

    Simona M

    “Dovolená”


    Ahoj ahoj, do Dominikanske republiky jsme se s přítelem vydali v červnu 2016. Jako hotel jsme si vybrali Barcelo Premium Punta Cana. A můžu s jistotou říci, že jsme byli 100% spokojení. Pláž je nádherná a čistá stejnĕ jako bazén. Personál je velmi milý a přátelský. Nejlepší srandu jsme si užili s místními animátory Super Daniel, Gabriel a Abel. Můžu jen doporučit. Palec nahoru.


    Marcos C, Director General v zařízení Occidental Caribe, odpověděl na tuto recenzi.
    Vážení hosté Děkujeme, že jste si vybrali Barcelo Punta Cana. Je vždy radost číst vaše komentáře plné pozitivismu, protože to nám pomáhá zlepšit a postoupit kupředu v naší jediným cílem je, aby se lépe dovolenou. My vám salutovat a doufám, že vás v příštím příležitosti ředitel Barcelo Punta Cana

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