Hotel Pool  Occidental Grand Punta Cana Resort

Royal Level at Occidental Punta Cana

Texto: 37262 Exkluzivní klub, ve kterém si každý z hostů může vychutnat hydromasáže a VIP služby na nejlepší pláži v Punta Cana. Avenida España | 2300 Bávaro | La Altagracia
809 221 8787 809 221 8790
Royal Level at Occidental Punta Cana Texto: 37262 4 out of 5 based on 1744 ratings. 1744 user reviews.
Royal Level at Occidental Punta Cana reviewed by wilde_bunch on . Third time's a charm! April 21 - 28, 2017 We stayed for our third time (2012, 2015 and 2017) at this resort. The previous times by the Occidental Group and now they were bought out by the Barceló group. They have done some renovating of not... Rating: 5
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Royal Level at Occidental Punta Cana

Avenida España   2300 Bávaro   La Altagracia  


Places of Interest

24,2 km Mezinárodní letiště Punta Cana

3,3 km Pláž

Premios y Reconocimientos Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

Royal Level at Occidental Punta Cana

4.0/5 Round Indicators
| 1827 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spánku

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Pokoje

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Čistota

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Služby


HODNOCENÍ NÁVŠTĚVNÍKŮ

Výborné

53% Complete

979

Velmi dobré

22% Complete

414

Normální

10% Complete

183

Špatné

6% Complete

114

Velmi špatné

7% Complete

138

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    Round Indicators
    plsmith8240 Crown Point, Indiana. 10/18/2017

    “1st trip to punta cana”

    The resort and entertainment were beautiful. My biggest complaints were as follows: the quality of alcohol and the lack of bartending knowledge. Every bartender made the same drink different from the other. Premium alcohol was only available if you purchased the higher end rooms which was a let down. The bathrooms had no washcloths and the pool towels were located out of the way of the main pool by high end rooms and the woman that were giving them out were rude.
    Round Indicators
    Ali D 10/16/2017 Páry

    “It Is Okay”

    - Friendly staff, they really wanna help but not all of them speak English. - The renovated rooms are nice and modern! - Location is good, close to the airport. Watch out for the guy with bikes that wanna give you ride. The are super sketchy. - Great place to relax and enjoy the beach. It is an average hotel do not expect too much. - The drinks are extremely sugary. The Mexican and italian restraunts are the best.
    Round Indicators
    rlongfive Indianapolis, Indiana. 10/16/2017 Páry

    “Best staff anywhere!”

    Go to royal and be treated as royalty. You will not be disappointed. The most beautiful beach 🏖 we’ve been to in the Caribbean. Very large campus with lots to do for all ages. Every thing is well kept. Always staff cleaning, painting, manicuring the lawns. BEAUTIFUL

    gpcsm, Community Manager v zařízení Occidental Punta Cana, odpověděl na tuto recenzi.
     Dear Rlongfive, Thank you for sharing your feedback. We truly appreciate your rating the quality of our holiday offering so highly. Needless to say we are thrilled to hear that we were able to meet your expectations. We truly hope to have the opportunity to host you again in the future. It was our pleasure to serve you. Best regards, Scarlett Acosta Community Manager

    Round Indicators
    Karim J Londýn, Spojené království. 10/16/2017 Páry

    “Occidental October 2017”

    Overall we wont be visiting again. The staff were friendly for the most part, rooms are fine and clean. But the personal service and getting things done that guests request, has a long way to go. Check your food is cooked through properly, and see advice with regards to drinking water and ice. For us it was an average hotel stay, do not expect more than tihis.

    gpcsm, Community Manager v zařízení Occidental Punta Cana, odpověděl na tuto recenzi.
     Dear Karim J, Thank you for sharing feedback with us. We are, needless to say, saddened to hear that you weren’t fully pleased by our holiday offering. We are sorry that you have such a negative perception of our holiday offering. We would like you to know that we make every effort to provide each of our guests with an excellent holiday experience and meet their expectations. We pride ourselves on our service and hope to provide our guests with comfortable accommodations during their stay. We apologize for failing to do so in your case. We truly hope that you change your mind about us and visit us in the future, so we have the opportunity to surpass your expectations on a future visit to Punta Cana. It was our pleasure to serve you. Best regards, Scarlett Acosta Community Manager

    Round Indicators
    Ray D Dalton. 10/16/2017 Páry

    “our trips to occidental punta cana”

    we have been there 10 times and will be back this month. we are royal club which is our own area very close to the beach. we have a private restaurant, private bar on a private section of beach.the service is great along with the food .the people working there are very polite, caring people, why we keep going back, and most speak 2 or 3 languages.

    gpcsm, Community Manager v zařízení Occidental Punta Cana, odpověděl na tuto recenzi.
     Dear Ray D, Thank you so much for taking the time to leave a review regarding your recent stay with us. Leaving positive feedback does not only motivate our collaborators to continue offering a superior quality of service, but it also benefits other travelers when deciding on their holiday prospects. That said, we are elated to have received such a stellar review on your behalf and, it goes without saying, that your recommendation is our greatest achievement. We reiterate our appreciation to you for having chosen to stay with us. It was truly a pleasure to serve you. Best regards, Scarlett Acosta Community Manager

    HODNOCENÍ

    Round Indicators

    • říjen 18 2017
    • Crown Point, Indiana

    plsmith8240

    “1st trip to punta cana”


    The resort and entertainment were beautiful. My biggest complaints were as follows: the quality of alcohol and the lack of bartending knowledge. Every bartender made the same drink different from the other. Premium alcohol was only available if you purchased the higher end rooms which was a let down. The bathrooms had no washcloths and the pool towels were located out of the way of the main pool by high end rooms and the woman that were giving them out were rude.


    HODNOCENÍ

    Round Indicators

    • říjen 16 2017
    • Páry

    Ali D

    “It Is Okay”


    - Friendly staff, they really wanna help but not all of them speak English. - The renovated rooms are nice and modern! - Location is good, close to the airport. Watch out for the guy with bikes that wanna give you ride. The are super sketchy. - Great place to relax and enjoy the beach. It is an average hotel do not expect too much. - The drinks are extremely sugary. The Mexican and italian restraunts are the best.


    HODNOCENÍ

    Round Indicators

    • říjen 16 2017
    • Indianapolis, Indiana
    • Páry

    rlongfive

    “Best staff anywhere!”


    Go to royal and be treated as royalty. You will not be disappointed. The most beautiful beach 🏖 we’ve been to in the Caribbean. Very large campus with lots to do for all ages. Every thing is well kept. Always staff cleaning, painting, manicuring the lawns. BEAUTIFUL


    gpcsm, Community Manager v zařízení Occidental Punta Cana, odpověděl na tuto recenzi.
    Dear Rlongfive, Thank you for sharing your feedback. We truly appreciate your rating the quality of our holiday offering so highly. Needless to say we are thrilled to hear that we were able to meet your expectations. We truly hope to have the opportunity to host you again in the future. It was our pleasure to serve you. Best regards, Scarlett Acosta Community Manager

    HODNOCENÍ

    Round Indicators

    • říjen 16 2017
    • Londýn, Spojené království
    • Páry

    Karim J

    “Occidental October 2017”


    Overall we wont be visiting again. The staff were friendly for the most part, rooms are fine and clean. But the personal service and getting things done that guests request, has a long way to go. Check your food is cooked through properly, and see advice with regards to drinking water and ice. For us it was an average hotel stay, do not expect more than tihis.


    gpcsm, Community Manager v zařízení Occidental Punta Cana, odpověděl na tuto recenzi.
    Dear Karim J, Thank you for sharing feedback with us. We are, needless to say, saddened to hear that you weren’t fully pleased by our holiday offering. We are sorry that you have such a negative perception of our holiday offering. We would like you to know that we make every effort to provide each of our guests with an excellent holiday experience and meet their expectations. We pride ourselves on our service and hope to provide our guests with comfortable accommodations during their stay. We apologize for failing to do so in your case. We truly hope that you change your mind about us and visit us in the future, so we have the opportunity to surpass your expectations on a future visit to Punta Cana. It was our pleasure to serve you. Best regards, Scarlett Acosta Community Manager

    HODNOCENÍ

    Round Indicators

    • říjen 16 2017
    • Dalton
    • Páry

    Ray D

    “our trips to occidental punta cana”


    we have been there 10 times and will be back this month. we are royal club which is our own area very close to the beach. we have a private restaurant, private bar on a private section of beach.the service is great along with the food .the people working there are very polite, caring people, why we keep going back, and most speak 2 or 3 languages.


    gpcsm, Community Manager v zařízení Occidental Punta Cana, odpověděl na tuto recenzi.
    Dear Ray D, Thank you so much for taking the time to leave a review regarding your recent stay with us. Leaving positive feedback does not only motivate our collaborators to continue offering a superior quality of service, but it also benefits other travelers when deciding on their holiday prospects. That said, we are elated to have received such a stellar review on your behalf and, it goes without saying, that your recommendation is our greatest achievement. We reiterate our appreciation to you for having chosen to stay with us. It was truly a pleasure to serve you. Best regards, Scarlett Acosta Community Manager

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