Interiores del hotel Occidental Hotel El Embajador

Discover The Guest List by The Sartorialist

El Embajador, a Royal Hideaway Hotel

Texto: 37846 Městský hotel, strategicky umístěný v Santo Domingu, je vhodný pro pracovní i odpočinkové pobyty. Avda. Sarasota, 65. Ensanche Bella Vista | 10110 | Santo Domingo || República Dominicana
809 221 2131 809 221 3251
El Embajador, a Royal Hideaway Hotel Texto: 37846 4.5 out of 5 based on 1164 ratings. 1164 user reviews.
El Embajador, a Royal Hideaway Hotel reviewed by iriding on . Superb hotel What a great hotel Steeped in history recent renovation beautiful rooms very well laid out lots of work space Excellent room service The only gripe I have is the service in the bars and around the... Rating: 5
map

El Embajador, a Royal Hideaway Hotel

Avda. Sarasota, 65. Ensanche Bella Vista   10110   Santo Domingo     República Dominicana  


Places of Interest

32,3 km Mezinárodní letiště Las Americas

17,7 km Mezinárodní letiště El Higuero

3,8 km Centrum města

6,5 km Koloniální část Santo Dominga

Premios y Reconocimientos Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

El Embajador, a Royal Hideaway Hotel

4.5/5 Round Indicators
| 1164 Recenze

CELKOVÉ HODNOCENÍ

Round Indicators

PODROBNÉ HODNOCENÍ

Round Indicators

Poměr kvality a ceny

Round Indicators

Umístění

Round Indicators

Kvalita spaní

Round Indicators

Pokoje

Round Indicators

Čistota

Round Indicators

Služby


HODNOCENÍ NÁVŠTĚVNÍKŮ

Výborné

60% Complete

705

Velmi dobré

25% Complete

294

Normální

6% Complete

77

Špatné

4% Complete

52

Velmi špatné

3% Complete

36

Filtrovat podle

Seřadit podle

    Round Indicators
    iriding Orlando. 05/20/2018 Služební cesty

    “Superb hotel ”

    What a great hotel Steeped in history recent renovation beautiful rooms very well laid out lots of work space Excellent room service The only gripe I have is the service in the bars and around the public areas was very slow although the staff were pleasant enough they seem to have lack of dedication to actually servicing the clients. It was strange for such a well run operation. You had to literally attract there attention (it seemed they avoided eye contact)then once served a drink in the bar area neither the waitress nor the bartender checked up or offered another. Same at pool bar after a meeting I wandered out beautiful spot in the gardens three bartenders two waitress and Just me , each time I finished my beer I had to literally jiggle my glass on the bar to get their attention to get another don’t get me wrong they were very polite very professional but did not seem to grasp the concept of their position. It puzzled me Other than that this is hotel is superbly located and great value will stay again

    Jyra Eloisa O, Director de Relaciones con Clientes v zařízení El Embajador, a Royal Hideaway Hotel, odpověděl na tuto recenzi.
     Distinguished Mr. Iriding. We thank you for expressing your opinion on TripAdviasor about your most recent experience at El Embajador a Royal Hideaway Hotel. It is an honor that you have taken the time to be honest with us. We are pleased to know that you felt comfortable in the recently renovated rooms, and that the quality of service of all the employees was to your liking. We greatly appreciate that you tell us in which aspects we should improve, and it is only thanks to comments like yours that we can achieve it. We are happy to have fulfilled your expectations and we hope that for your next visit, the agility in the waiters has progressed. It is our pleasure to serve you. Best regards,

    Round Indicators
    KristiDecriscio Detroit, Michigan. 05/18/2018 Služební cesty

    “Parrot Bar by the pool”

    I loved this place!!! Especially the bartenders Arelis and Ingrid! They’re are so friendly and their service is excellent! I never had to wait to ask for anything. They always came to me first and asked if they could get me something which is excellent customer service! In my opinion they’re the friendliest bartenders here and they always had a smile on their face!!! I’ve been a bartender before and it’s not the easiest job to do but these 2 ladies make it look easy and they honestly liove their job. When they were not there I had to wait for drinks or ask for water! I strongly recommend visiting them while you stay at El Embajador 😀😀 I will miss them! The bellboy Carlos is MUCHO FRIENDLY and since I do not speak very good espanol he was teaching me every morning! Noel on the embassador floor was also one of my favorites he is very nice and will jump up very fast just to assist you and he was also helping with my Spanish! These 4 people I mentioned were the best employees at the hotel and if you ever stay at the El Embajador(which I strongly recommend) you will be pleased with these 4 people but actually the whole staff is very friendly and they care about your stay at the hotel! I’ve been here for a month and it’s beautiful, I see something new everyday!!!!! Oh and the ladies in the salon are very special they take good care of you and my hair and nails look amazing

    Jyra Eloisa O, Director de Relaciones con Clientes v zařízení El Embajador, a Royal Hideaway Hotel, odpověděl na tuto recenzi.
     Hello Mrs. Decriscio; For us it is a pleasure that all your requests are met and of course we agree with you when mentioning the quality in the service of our staff. The collaborators you mention will be very happy to know that you recognize them as the best. You are very attentive when mentioning all these details because it makes us very clear that we are doing a good job and we hope to continue serving you in this way. I reiterate your orders to any request you want. Best regards, Jyra Ozoria - Guest Experience Manager

    Round Indicators
    scr0ckett Melbourne, Florida. 05/12/2018 Služební cesty

    “Hotel Stay”

    It was a lovely hotel with friendly staff. The rooms were clean and nicely furnished. The outside patio and pool area were nice to hang out at and relax. The room service was quick and the order was easy to place.

    Jyra Eloisa O, Director de Relaciones con Clientes v zařízení El Embajador, a Royal Hideaway Hotel, odpověděl na tuto recenzi.
     We apreciate very much the time you have spend sharing this review about your recent stay at El Embajador a Royal Hideaway Hotel. We thank you for such a positive comment you gave to us. Our mission is to provide a memorable experience, and it fills us with joy to know that you got the best service. It is a pleasure to serve you. Best regards, Jyra Ozoria - Guest Experience Manager

    Round Indicators
    James A Oakville, Ontario, Canada. 04/29/2018 Služební cesty

    “Another Great Stay”

    I have stayed at this property many times, this stay was no exception. The hotel has gone through renovations and upgrades. The service has improved and there are many staff members around the property to assist you

    JJMartinezOrtiz, General Manager v zařízení El Embajador, a Royal Hideaway Hotel, odpověděl na tuto recenzi.
     Dear Mr James A, May I thank you for your review and excellent comments on your experiences at El Embajador. It is extremely valuable for us to learn that our efforts made on improving our guest experience are on the right direction and consistent. We look forward to welcoming you again on your next visit to Santo Domingo. Sincerely,

    Round Indicators
    robynmaxwellrpr Wellington, Florida. 04/23/2018 Služební cesty

    “Excellent Hotel”

    Beautiful historic hotel with a wonderful helpful staff to assist you during your stay. Rooms are gorgeous with upscale amenitiies and linens. Conference rooms are top notch. You will not be disappointed.

    JJMartinezOrtiz, Director General v zařízení El Embajador, a Royal Hideaway Hotel, odpověděl na tuto recenzi.
     Dear Robynmaxwellrpr, It is absolutely encouraging for all team members receiving such great review on your experience at El Embajador. We are very proud to learn that not only the newly renovated rooms and conference rooms were appreciated, but also the service provided by our staff. We look forward to welcoming you back on your next visit to Santo Domingo. Sincerely,

    HODNOCENÍ

    Round Indicators

    • květen 20 2018
    • Orlando
    • Služební cesty

    iriding

    “Superb hotel ”


    What a great hotel Steeped in history recent renovation beautiful rooms very well laid out lots of work space Excellent room service The only gripe I have is the service in the bars and around the public areas was very slow although the staff were pleasant enough they seem to have lack of dedication to actually servicing the clients. It was strange for such a well run operation. You had to literally attract there attention (it seemed they avoided eye contact)then once served a drink in the bar area neither the waitress nor the bartender checked up or offered another. Same at pool bar after a meeting I wandered out beautiful spot in the gardens three bartenders two waitress and Just me , each time I finished my beer I had to literally jiggle my glass on the bar to get their attention to get another don’t get me wrong they were very polite very professional but did not seem to grasp the concept of their position. It puzzled me Other than that this is hotel is superbly located and great value will stay again


    Jyra Eloisa O, Director de Relaciones con Clientes v zařízení El Embajador, a Royal Hideaway Hotel, odpověděl na tuto recenzi.
    Distinguished Mr. Iriding. We thank you for expressing your opinion on TripAdviasor about your most recent experience at El Embajador a Royal Hideaway Hotel. It is an honor that you have taken the time to be honest with us. We are pleased to know that you felt comfortable in the recently renovated rooms, and that the quality of service of all the employees was to your liking. We greatly appreciate that you tell us in which aspects we should improve, and it is only thanks to comments like yours that we can achieve it. We are happy to have fulfilled your expectations and we hope that for your next visit, the agility in the waiters has progressed. It is our pleasure to serve you. Best regards,

    HODNOCENÍ

    Round Indicators

    • květen 18 2018
    • Detroit, Michigan
    • Služební cesty

    KristiDecriscio

    “Parrot Bar by the pool”


    I loved this place!!! Especially the bartenders Arelis and Ingrid! They’re are so friendly and their service is excellent! I never had to wait to ask for anything. They always came to me first and asked if they could get me something which is excellent customer service! In my opinion they’re the friendliest bartenders here and they always had a smile on their face!!! I’ve been a bartender before and it’s not the easiest job to do but these 2 ladies make it look easy and they honestly liove their job. When they were not there I had to wait for drinks or ask for water! I strongly recommend visiting them while you stay at El Embajador 😀😀 I will miss them! The bellboy Carlos is MUCHO FRIENDLY and since I do not speak very good espanol he was teaching me every morning! Noel on the embassador floor was also one of my favorites he is very nice and will jump up very fast just to assist you and he was also helping with my Spanish! These 4 people I mentioned were the best employees at the hotel and if you ever stay at the El Embajador(which I strongly recommend) you will be pleased with these 4 people but actually the whole staff is very friendly and they care about your stay at the hotel! I’ve been here for a month and it’s beautiful, I see something new everyday!!!!! Oh and the ladies in the salon are very special they take good care of you and my hair and nails look amazing


    Jyra Eloisa O, Director de Relaciones con Clientes v zařízení El Embajador, a Royal Hideaway Hotel, odpověděl na tuto recenzi.
    Hello Mrs. Decriscio; For us it is a pleasure that all your requests are met and of course we agree with you when mentioning the quality in the service of our staff. The collaborators you mention will be very happy to know that you recognize them as the best. You are very attentive when mentioning all these details because it makes us very clear that we are doing a good job and we hope to continue serving you in this way. I reiterate your orders to any request you want. Best regards, Jyra Ozoria - Guest Experience Manager

    HODNOCENÍ

    Round Indicators

    • květen 12 2018
    • Melbourne, Florida
    • Služební cesty

    scr0ckett

    “Hotel Stay”


    It was a lovely hotel with friendly staff. The rooms were clean and nicely furnished. The outside patio and pool area were nice to hang out at and relax. The room service was quick and the order was easy to place.


    Jyra Eloisa O, Director de Relaciones con Clientes v zařízení El Embajador, a Royal Hideaway Hotel, odpověděl na tuto recenzi.
    We apreciate very much the time you have spend sharing this review about your recent stay at El Embajador a Royal Hideaway Hotel. We thank you for such a positive comment you gave to us. Our mission is to provide a memorable experience, and it fills us with joy to know that you got the best service. It is a pleasure to serve you. Best regards, Jyra Ozoria - Guest Experience Manager

    HODNOCENÍ

    Round Indicators

    • duben 29 2018
    • Oakville, Ontario, Canada
    • Služební cesty

    James A

    “Another Great Stay”


    I have stayed at this property many times, this stay was no exception. The hotel has gone through renovations and upgrades. The service has improved and there are many staff members around the property to assist you


    JJMartinezOrtiz, General Manager v zařízení El Embajador, a Royal Hideaway Hotel, odpověděl na tuto recenzi.
    Dear Mr James A, May I thank you for your review and excellent comments on your experiences at El Embajador. It is extremely valuable for us to learn that our efforts made on improving our guest experience are on the right direction and consistent. We look forward to welcoming you again on your next visit to Santo Domingo. Sincerely,

    HODNOCENÍ

    Round Indicators

    • duben 23 2018
    • Wellington, Florida
    • Služební cesty

    robynmaxwellrpr

    “Excellent Hotel”


    Beautiful historic hotel with a wonderful helpful staff to assist you during your stay. Rooms are gorgeous with upscale amenitiies and linens. Conference rooms are top notch. You will not be disappointed.


    JJMartinezOrtiz, Director General v zařízení El Embajador, a Royal Hideaway Hotel, odpověděl na tuto recenzi.
    Dear Robynmaxwellrpr, It is absolutely encouraging for all team members receiving such great review on your experience at El Embajador. We are very proud to learn that not only the newly renovated rooms and conference rooms were appreciated, but also the service provided by our staff. We look forward to welcoming you back on your next visit to Santo Domingo. Sincerely,

    Zavřít 

    Zpět Najděte hotel

    Hotely v Mexiko

    Vybrat Mexiko

    Hotely v Španělsko

    Vybrat Španělsko

    Budu cestovat z

    VŠE A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z

    do

      Nesprávná data
      Zadejte, prosím, platné datum.

    NOCI

    (Volitelná data)

    0 noci Vybrané