Swimming pool at the Occidental Tamarindo hotel

Occidental Tamarindo

Texto: 105383 Hotel all inclusive s fantastickými bazény začleněnými do přírodního parku Playa Langosta. Playa Langosta | Guanacaste, Tamarindo
+506 2653 03 63 +506 2653 03 85
Occidental Tamarindo Texto: 105383 4 out of 5 based on 2213 ratings. 2213 user reviews.
Occidental Tamarindo reviewed by Martin C on . starší hotel - vynikající služby Strávili jsme s přáteli 5 nocí. Na hotelu je vidět, že už má něco za sebou, ale vynikající služby, ochota personálu a výborná nabídka jídel vše nahradí. Pozor - pokoje nemají výhled na moře - hotel... Rating: 5
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Occidental Tamarindo

Playa Langosta   Guanacaste, Tamarindo  


Places of Interest

69,3 km Mezinárodní letiště Daniel Oduber Quirós

650 m Pláž Langosta

16 km Golfový klub Hacienda Pinilla

Premios y Reconocimientos Prizes and awards

Názory klientů

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Occidental Tamarindo

4.0/5 Round Indicators
| 2214 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spánku

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Pokoje

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Čistota

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Služby


HODNOCENÍ NÁVŠTĚVNÍKŮ

Výborné

45% Complete

1009

Velmi dobré

30% Complete

678

Normální

14% Complete

321

Špatné

4% Complete

106

Velmi špatné

4% Complete

100

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    Round Indicators
    itsalyagain Coventry, Rhode Island. 04/24/2017 S rodinou

    “Mixed Review”

    We stayed at this hotel last week for 7 days. Overall our experience was mixed but there were more positives than negatives. Pros: Small resort: This place only has about 9 buildings and 200 rooms so everything is within walking distance which was really nice for an all inclusive, which typically tend to be larger. Beach: This resort is right on the water and there is a jetty you can swim in. Pool: Pool is large, plenty of room to swim and also always a game of pool volleyball going on. Excursions- The woman who sits by the pool who books excursions for the guests is fantastic. She was very knowledgeable and you could tell how proud of her country she is. We thoroughly enjoyed each excursion we booked through her. The recommendations were spot on. The restaurant- The food was EXCELLENT! I would highly recommend eating here. Best chicken stuffed with spinach I've ever had. The pool bar- The staff works really hard and are always nice. The snacks they serve were a hit with my kids and hit the spot when we returned from excursions. Sarah at the Spa- Massage and facial were fantastic. Shows- the staff/dancers work their tails off between all the day time activities and the nightly shows. They really change things up from night to night and it didn't go unnoticed. Rooms- Were nice but the bathrooms are in serious need of updating. Negatives Check in- when we checked in the receptionist tried to charge me an additional $400 for airport transfers I'd already paid for when I booked. If I hadn't have had the email confirmation, I would have had to pay 2x. Additionally, as part of our booking we were given 2 dinners at the sit down restaurant and $120 resort credit, neither of which I was told about. It's a good thing I looked at the email again, otherwise I wouldn't have used either. Room Fridge- I've never stayed in an all inclusive that didn't have alcohol in the fridge. 1 Coke, I water, 1 seltzer for 4 people. I had to ask multiple times for more, on day 3 I got 2 of each. Food- There is not a ton of variety. The buffet is pretty much the same food for breakfast and lunch daily, and dinner only changes slightly. Good food, but no variety. Also, breakfast begins at 7, most excursions pick up prior to that so no breakfast for you. The female bartender working the lobby bar- Her customer service skills are lacking. She isn't at all friendly. This being our first stop after we checked in, not the warm welcome we had expected, and it didn't improve the entire time we were there. Pool chairs- People put stuff on the chairs the night before. This should not be allowed. If you aren't there in the morning to get them, you shouldn't be able to claim them the night before. The SPA reception- I had a resort credit so I booked a massage and facial (Sarah was fantastic). When I booked I told them I wanted to use my credit, I booked what I thought was the option I could use. When I was done, I went to leave thinking it was covered and was told I owed $75 american. When I asked why, they told me I didn't choose a service that was covered with the resort credit. I explained that when I booked I informed the woman that's what I wanted to do. I was told that the person didn't understand what I was asking (she spoke Spanish primarily and I speak English) so do to the misunderstanding I would have to pay. Well, I did pay which is why I had the credit in the first place but apparently that meant nothing so do to the language barrier, I'm out $75. If I had known this going in, I wouldn't have minded but didn't appreciate being told that due to the woman not understanding, I would be responsible. Would I recommend this resort, only to families with small children. Would I come back, no. Overall for the money, it's ok but with all of the all inclusives I've stayed in, it wasn't my favorite.

    Alvaro_Fontenla, Director General v zařízení Occidental Tamarindo, odpověděl na tuto recenzi.
     Dear itsalyagain: Thank you very much for your nice and elaborated comment. We learn from our clients. Let me apologize for the all inconveniences, I would like to have the opportunity to welcome you again and provide you the best holidays in Costa Rica. Thank you again, best regards from Tamarindo. Alvaro Fontenla. General Manager.

    Round Indicators
    Rodrigomm Španělsko. 04/19/2017 Služební cesty

    “Ok for what you pay”

    OK hotel for holiday makers (couples and families). Typical Barceló hotel with average quality of food and poor variety. Rooms are clean but a refurbishment is needed. Facilities and location is good.

    Alvaro_Fontenla, Director General v zařízení Occidental Tamarindo, odpověděl na tuto recenzi.
     Dear Rodrigomm: Thank you very much for your nice and elaborated comment. We learn from our clients. Let me apologize for the all inconveniences, I would like to have the opportunity to welcome you again and provide you with the best holidays in Costa Rica. Thank you again, best regards from Tamarindo. Alvaro Fontenla. General Manager.

    Round Indicators
    Kelli L 04/18/2017 Krátké dovolené s přáteli

    “Mixed ”

    The title of my review is the best way to describe my feelings towards this hotel. There are many things I loved and truly enjoyed, and quite a few that I did not. First, I will say that I have posted several reviews on trip advisor, 95% which have been positive. So I'm not the type to complain about minimal things like many do. I also absolutely loved being in Costa Rica and spending time with the local people, and in their culture. I will also add that we checked in on the Friday of Easter weekend when the hotel was going to be extremely crowded. If given the chance to plan this portion of the trip again, I might consider staying at a different hotel, even one off the beach, and relying on the many public beaches in Tamarindo. However, the direct beach access is hard to pass up. So again, I am "mixed" in my thinking. Cons: lack of security on the beach - even though the hotel claims "private beach access," it does nothing to stop the many local residents from walking through the "private areas" and using the hotels chairs and showers. While many people not staying at the hotel just walked through to get to the public beach area, there were also many that did not. Even though chairs were scarce during the crowded weekend times, the hotel security guards on the beach did nothing to monitor it. Crowds - even though the holiday weekends are naturally crowded, the hotel did not seem prepared to accommodate the additional people. Lines at the bars were long, the snacks frequently ran out at the pool, and there was trash and garbage everywhere. There were multiple cots being rolled into rooms, which one could only assume was to accommodate several additional people beyond the rooms' intended capacities. I would suggest asking whether the hotel is at capacity before booking. Because when it is, the hotel is not equipped to handle it. Wifi - this is an additional cost and only works in the hotel lobby. Several hotel guests complained about the services not being available in rooms, many of which are quite a walk through the resort. Other additional costs - the only store located on the resort charges obscene amounts of money for basic items like sunscreen. $65 for two bottles of sunscreen and Dramamine. Come prepared with your own or walk a short distance to one of the nearby stores instead. General Cleanliness - usually this is not something that bothers me, but after coming from a 2 star hotel in La Fortuna that was absolutely spotless, it was hard to see the amount of garbage on the beach and around the pool, as well as in the shared resort bathrooms. Pros: Beach access - the beach where the hotel sits is clearly a hit among the local residents and especially the surfers. Many afternoons, the tide would bring fantastic waves and beautiful scenery. Staff - generally speaking, the staff was friendly and hard working, especially the maids responsible for our room. They did their best during the crowded weekend days. Sunset - the view of the sunset on the beach is absolutely breathtaking and worth the crowd that gathers to see it. All Inclusive Option - in searching for hotels that offer all inclusive options, this was the least expensive option that offered direct beach access. For us, that was most important. The food was not phenomenal but it was good enough. And It helped to know that food and drinks were going to be included.

    Alvaro_Fontenla, Director General v zařízení Occidental Tamarindo, odpověděl na tuto recenzi.
     Dear Kelli L: Thank you very much for posting this review although we are not satisfied since it seems we haven't been able to meet your expectations, my sincere apologies for that. We will be working all the year to improve the place everyday so next you visite us, the experience may be perfect. Have a nice week. Your sincerely. Alvaro Fontenla. General Manager.

    Round Indicators
    Jen V 04/14/2017 Krátké dovolené s přáteli

    “Mediocre hotel”

    Breakfast time was disappointing. Doesn't open until 7 and most excursions do hotel pick up at 7am. Alcohol not included in the mini bar or disco. Water not easy to obtain. Edwin in the lobby bar took excellent care of us. He was the absolute best! Carlos at the pool was also amazing. They both made sure we always had drinks and whatever we needed. Wifi should also be included.

    Alvaro_Fontenla, Director General v zařízení Occidental Tamarindo, odpověděl na tuto recenzi.
     Dear Jen V: Thank you very much for posting this review although we are not satisfied since it seems we haven't been able to meet your expectations, my sincere apologies for that. We will be working all the year to improve the place everyday so next you visite us, the experience may be perfect. Have a nice weekend. Your sincerely. Alvaro Fontenla. General Manager.

    Round Indicators
    Martin C Tišnov, Česká republika. 11/29/2015 Krátké dovolené s přáteli

    “starší hotel - vynikající služby”

    Strávili jsme s přáteli 5 nocí. Na hotelu je vidět, že už má něco za sebou, ale vynikající služby, ochota personálu a výborná nabídka jídel vše nahradí. Pozor - pokoje nemají výhled na moře - hotel je chráněn pásmem mangrovů. V oceánu je koupání skoro nemožné. Spíše pro surfaře.

    HODNOCENÍ

    Round Indicators

    • duben 24 2017
    • Coventry, Rhode Island
    • S rodinou

    itsalyagain

    “Mixed Review”


    We stayed at this hotel last week for 7 days. Overall our experience was mixed but there were more positives than negatives. Pros: Small resort: This place only has about 9 buildings and 200 rooms so everything is within walking distance which was really nice for an all inclusive, which typically tend to be larger. Beach: This resort is right on the water and there is a jetty you can swim in. Pool: Pool is large, plenty of room to swim and also always a game of pool volleyball going on. Excursions- The woman who sits by the pool who books excursions for the guests is fantastic. She was very knowledgeable and you could tell how proud of her country she is. We thoroughly enjoyed each excursion we booked through her. The recommendations were spot on. The restaurant- The food was EXCELLENT! I would highly recommend eating here. Best chicken stuffed with spinach I've ever had. The pool bar- The staff works really hard and are always nice. The snacks they serve were a hit with my kids and hit the spot when we returned from excursions. Sarah at the Spa- Massage and facial were fantastic. Shows- the staff/dancers work their tails off between all the day time activities and the nightly shows. They really change things up from night to night and it didn't go unnoticed. Rooms- Were nice but the bathrooms are in serious need of updating. Negatives Check in- when we checked in the receptionist tried to charge me an additional $400 for airport transfers I'd already paid for when I booked. If I hadn't have had the email confirmation, I would have had to pay 2x. Additionally, as part of our booking we were given 2 dinners at the sit down restaurant and $120 resort credit, neither of which I was told about. It's a good thing I looked at the email again, otherwise I wouldn't have used either. Room Fridge- I've never stayed in an all inclusive that didn't have alcohol in the fridge. 1 Coke, I water, 1 seltzer for 4 people. I had to ask multiple times for more, on day 3 I got 2 of each. Food- There is not a ton of variety. The buffet is pretty much the same food for breakfast and lunch daily, and dinner only changes slightly. Good food, but no variety. Also, breakfast begins at 7, most excursions pick up prior to that so no breakfast for you. The female bartender working the lobby bar- Her customer service skills are lacking. She isn't at all friendly. This being our first stop after we checked in, not the warm welcome we had expected, and it didn't improve the entire time we were there. Pool chairs- People put stuff on the chairs the night before. This should not be allowed. If you aren't there in the morning to get them, you shouldn't be able to claim them the night before. The SPA reception- I had a resort credit so I booked a massage and facial (Sarah was fantastic). When I booked I told them I wanted to use my credit, I booked what I thought was the option I could use. When I was done, I went to leave thinking it was covered and was told I owed $75 american. When I asked why, they told me I didn't choose a service that was covered with the resort credit. I explained that when I booked I informed the woman that's what I wanted to do. I was told that the person didn't understand what I was asking (she spoke Spanish primarily and I speak English) so do to the misunderstanding I would have to pay. Well, I did pay which is why I had the credit in the first place but apparently that meant nothing so do to the language barrier, I'm out $75. If I had known this going in, I wouldn't have minded but didn't appreciate being told that due to the woman not understanding, I would be responsible. Would I recommend this resort, only to families with small children. Would I come back, no. Overall for the money, it's ok but with all of the all inclusives I've stayed in, it wasn't my favorite.


    Alvaro_Fontenla, Director General v zařízení Occidental Tamarindo, odpověděl na tuto recenzi.
    Dear itsalyagain: Thank you very much for your nice and elaborated comment. We learn from our clients. Let me apologize for the all inconveniences, I would like to have the opportunity to welcome you again and provide you the best holidays in Costa Rica. Thank you again, best regards from Tamarindo. Alvaro Fontenla. General Manager.

    HODNOCENÍ

    Round Indicators

    • duben 19 2017
    • Španělsko
    • Služební cesty

    Rodrigomm

    “Ok for what you pay”


    OK hotel for holiday makers (couples and families). Typical Barceló hotel with average quality of food and poor variety. Rooms are clean but a refurbishment is needed. Facilities and location is good.


    Alvaro_Fontenla, Director General v zařízení Occidental Tamarindo, odpověděl na tuto recenzi.
    Dear Rodrigomm: Thank you very much for your nice and elaborated comment. We learn from our clients. Let me apologize for the all inconveniences, I would like to have the opportunity to welcome you again and provide you with the best holidays in Costa Rica. Thank you again, best regards from Tamarindo. Alvaro Fontenla. General Manager.

    HODNOCENÍ

    Round Indicators

    • duben 18 2017
    • Krátké dovolené s přáteli

    Kelli L

    “Mixed ”


    The title of my review is the best way to describe my feelings towards this hotel. There are many things I loved and truly enjoyed, and quite a few that I did not. First, I will say that I have posted several reviews on trip advisor, 95% which have been positive. So I'm not the type to complain about minimal things like many do. I also absolutely loved being in Costa Rica and spending time with the local people, and in their culture. I will also add that we checked in on the Friday of Easter weekend when the hotel was going to be extremely crowded. If given the chance to plan this portion of the trip again, I might consider staying at a different hotel, even one off the beach, and relying on the many public beaches in Tamarindo. However, the direct beach access is hard to pass up. So again, I am "mixed" in my thinking. Cons: lack of security on the beach - even though the hotel claims "private beach access," it does nothing to stop the many local residents from walking through the "private areas" and using the hotels chairs and showers. While many people not staying at the hotel just walked through to get to the public beach area, there were also many that did not. Even though chairs were scarce during the crowded weekend times, the hotel security guards on the beach did nothing to monitor it. Crowds - even though the holiday weekends are naturally crowded, the hotel did not seem prepared to accommodate the additional people. Lines at the bars were long, the snacks frequently ran out at the pool, and there was trash and garbage everywhere. There were multiple cots being rolled into rooms, which one could only assume was to accommodate several additional people beyond the rooms' intended capacities. I would suggest asking whether the hotel is at capacity before booking. Because when it is, the hotel is not equipped to handle it. Wifi - this is an additional cost and only works in the hotel lobby. Several hotel guests complained about the services not being available in rooms, many of which are quite a walk through the resort. Other additional costs - the only store located on the resort charges obscene amounts of money for basic items like sunscreen. $65 for two bottles of sunscreen and Dramamine. Come prepared with your own or walk a short distance to one of the nearby stores instead. General Cleanliness - usually this is not something that bothers me, but after coming from a 2 star hotel in La Fortuna that was absolutely spotless, it was hard to see the amount of garbage on the beach and around the pool, as well as in the shared resort bathrooms. Pros: Beach access - the beach where the hotel sits is clearly a hit among the local residents and especially the surfers. Many afternoons, the tide would bring fantastic waves and beautiful scenery. Staff - generally speaking, the staff was friendly and hard working, especially the maids responsible for our room. They did their best during the crowded weekend days. Sunset - the view of the sunset on the beach is absolutely breathtaking and worth the crowd that gathers to see it. All Inclusive Option - in searching for hotels that offer all inclusive options, this was the least expensive option that offered direct beach access. For us, that was most important. The food was not phenomenal but it was good enough. And It helped to know that food and drinks were going to be included.


    Alvaro_Fontenla, Director General v zařízení Occidental Tamarindo, odpověděl na tuto recenzi.
    Dear Kelli L: Thank you very much for posting this review although we are not satisfied since it seems we haven't been able to meet your expectations, my sincere apologies for that. We will be working all the year to improve the place everyday so next you visite us, the experience may be perfect. Have a nice week. Your sincerely. Alvaro Fontenla. General Manager.

    HODNOCENÍ

    Round Indicators

    • duben 14 2017
    • Krátké dovolené s přáteli

    Jen V

    “Mediocre hotel”


    Breakfast time was disappointing. Doesn't open until 7 and most excursions do hotel pick up at 7am. Alcohol not included in the mini bar or disco. Water not easy to obtain. Edwin in the lobby bar took excellent care of us. He was the absolute best! Carlos at the pool was also amazing. They both made sure we always had drinks and whatever we needed. Wifi should also be included.


    Alvaro_Fontenla, Director General v zařízení Occidental Tamarindo, odpověděl na tuto recenzi.
    Dear Jen V: Thank you very much for posting this review although we are not satisfied since it seems we haven't been able to meet your expectations, my sincere apologies for that. We will be working all the year to improve the place everyday so next you visite us, the experience may be perfect. Have a nice weekend. Your sincerely. Alvaro Fontenla. General Manager.

    HODNOCENÍ

    Round Indicators

    • listopad 29 2015
    • Tišnov, Česká republika
    • Krátké dovolené s přáteli

    Martin C

    “starší hotel - vynikající služby”


    Strávili jsme s přáteli 5 nocí. Na hotelu je vidět, že už má něco za sebou, ale vynikající služby, ochota personálu a výborná nabídka jídel vše nahradí. Pozor - pokoje nemají výhled na moře - hotel je chráněn pásmem mangrovů. V oceánu je koupání skoro nemožné. Spíše pro surfaře.


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