Barceló Hotel Pool  Tucancún Beach

Occidental Tucancún

Texto: 32815 Hotel all inclusive s nádhernými bazény, přímým vstupem na pláž a jedním z nejlepších výhledů v letovisku Cancún. Avenida Kukulcan, km. 13,5. Lote 24 | 77500 Cancún, Q. Roo
+52 998 8915900 +52 998 8850615
Occidental Tucancún Texto: 32815 4 out of 5 based on 4591 ratings. 4591 user reviews.
Occidental Tucancún reviewed by nightnurseFlorida on . Wonderful This being my 21st trip to Cancun I was not expecting much since past hotels/timeshares were not so good but this by far was a wonderful experience. The hotel staff from checkin to checkout from the... Rating: 5
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Occidental Tucancún

Avenida Kukulcan, km. 13,5. Lote 24   77500 Cancún, Q. Roo  


Places of Interest

18,9 km  Mezinárodní letiště Cancún

6 km Golfové hřiště Golf Pok-Ta-Pok (autor: Robert Trent Jones Jr.)

0 km Pláž Tucancún

Premios y Reconocimientos Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

Occidental Tucancún

4.0/5 Round Indicators
| 4654 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spánku

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Pokoje

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Čistota

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Služby


HODNOCENÍ NÁVŠTĚVNÍKŮ

Výborné

40% Complete

1875

Velmi dobré

33% Complete

1573

Normální

14% Complete

676

Špatné

6% Complete

305

Velmi špatné

4% Complete

225

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    Yow Y 04/24/2017 S rodinou

    “Awesome...highly recommended !”

    As a family of four, we came home from a week of the most amazing vacation at this friendly resort. We arrived and received a very hospitable welcome from the beginning to the end. Even a night without air conditioning and the concierge 'Ponco' and fixed promptly by the maintenance crew and we are very happy campers. We could go in great length details of our wonderful time with Occidental Tucancun resort but you have to experience it yourself. We highly recommended to anyone who read this comment. By far they had given us immeasurable personal attentions and professionalism,teamwork and their very best. Kudos to everyone. Especially my applause to nightshift front desk crew-Carlos,John for opening early for the exercise room;porter Will-always smiling;waitress-Dalida always ready for my expresso,Alex the most humble server, and even the managers and chefs,cooks,and food runners; entire entertainment staff,sport and recreation crews Billy,Cessi; even the security guards. There are many more to mentioned but have to check it out yourself. Please bring US dollar bills -be generous and they do not demand for tips but a dollar or two often goes a long way and gratefully appreciated. Lastly even l have not met Carlos the manager who will reply my review and post his comments - l know he and staff will acknowledged to everyone in their monthly peers reviews. Deeply appreciated and thank you and see you all again soon. The Yee's family
    Round Indicators
    escapes456 Toronto, Kanada. 04/24/2017 Pro jednotlivce

    “Satisfaction Guaranteed”

    The hotel is perfectly located on the beach & has 4 stunning pools available to cool off from the scorching sun. My favourite is the lounge seating in 1 of the pools.... perfect for tanning & cooling off @ the same time. The staff was exceptional! Food was great! Thomas, Jesus, Joseph (entertainment host), Ady (omelette station), Dalida & Alexandra Ortiz were fabulous. Rooms r always cleaned well & kept tidy. The only thing that I could recommend is a dancing area with music to work off the food & drinks. All the bartenders were at tentative & drinks were not week as other resorts. (A small tip goes a long way) but not even necessary. I'm definitely returning. Also try Isla Mujeres.... calmer waters & truly feel the culture booting around the island in a golf cart!
    Round Indicators
    ERgirl018 Mississauga, Kanada. 04/23/2017 Páry

    “A nice trip”

    I came here with my boyfriend for a week's stay. Overall would rate this trip about a 7/10. Service is wonderful, the staff work so hard and it definitely shows! We cannot remember the name of one young gentleman, however he was one of the servers by the poolside that often got us drinks. He was absolutely outstanding and very attentive! Always a friendly smile and asked us how our day was going. We brought a good amount of money to tip because we heard how great the service was at this resort and we couldn't help but agree at how fantastic the Occidental team is. The food was average for an all-inclusive resort. We had the choice of 3 different buffets (I think only 2 at breakfast), and only 2 specialty restaurants. We were told that the Italian restaurant was a buffet for the duration of our stay. We enjoyed the buffet breakfasts. My boyfriend liked the pasta at the Italian buffet. I found the food at the Mexican and seafood restaurants to be 3/5. Good but not excellent, however again this is an all-inclusive resort. The beach is absolutely breath-taking. White sand that doesn't ever seem to get so hot that it burns your feet, and bright blue waters that are SO clear! We played in the waves and were able to get to a good area without going too far. Red flags were up all trip but you can still get into the water. They have lifeguards there that are very attentive to keeping people safe and out of the more dangerous areas. Shows were pretty good. Michael Jackson show was 10/10 amazing! That one is a must-see. DO NOT MISS IT. Drinks were great. We did not find that they were watered down, but we are not extremely heavy drinkers. We tried an array of fruity drinks during our stay. The bartenders are so friendly and fun! Overall, a good resort but not a super duper excellent one. We had fun!
    Round Indicators
    Nicholas W 04/22/2017 Páry

    “Post CPA exam vacation with my beautiful lady ”

    This was my first trip to Cancun and seeing the beautiful blue/green water. The Occidental Tucancun is an absolute blast. If you're looking to get away and enjoy yourself this place has everything to offer. Wonderful staff and service... and lots of activities. I'll never forget this place and I'll for sure come back here at some point. Also thanks to Daniel for playing beanbags with me...Although he's super good and kicked my butt 🙃. I should also mention that the food was phenomenal.. I was in heaven every time I ate haha. Also huge thanks to Marcos at the lobby bar on making sure my lady and I stayed hydrated. Need water when it's this warm and you're consuming alcoholic beverages all day! Great work Barcelo Group... you nailed it big time ! Woooooooo!

    Juan A, Gerente v zařízení Occidental Tucancun, odpověděl na tuto recenzi.
     Appreciated Nicholas W, We greatly appreciate the time you spent to share your recent holiday experience at our Occidental Tucancun Hotel, and we thank you for your kind recommendation to Tripadvisor’s readers. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned. We also greatly appreciate your highlight on the right value of our All Inclusive type of meal plan and for recommending this option to the travel community of TripAdvisor. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind regards, Juan Carlos Arce Manager

    Round Indicators
    Gaga K 04/22/2017 Krátké dovolené s přáteli

    “Amazing entertainment & staff! ”

    The entertainment team: Daniel, Joseph, Evian, Billy & Ceci are amazing & such hearted people. They made sure we are having a good time & enjoying every minute of it during the day. Pool music & activities to the point & great food. Mexican restaurant is a must try. Would come again in the future. Overall very satisfying!!! Defiantly recommended. Xoxo, Gaga from Serbia.

    Juan A, Gerente v zařízení Occidental Tucancun, odpověděl na tuto recenzi.
     Appreciated Gaga K, Thank you for the great feedback of your recent holiday experience at our Occidental Tucancun; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Thank you for referencing so many of our team members by name, as we are now able to reach out to them individually and let them know how they made such a positive impact on your stay. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Kind regards, Juan Carlos Arce Manager

    HODNOCENÍ

    Round Indicators

    • duben 24 2017
    • S rodinou

    Yow Y

    “Awesome...highly recommended !”


    As a family of four, we came home from a week of the most amazing vacation at this friendly resort. We arrived and received a very hospitable welcome from the beginning to the end. Even a night without air conditioning and the concierge 'Ponco' and fixed promptly by the maintenance crew and we are very happy campers. We could go in great length details of our wonderful time with Occidental Tucancun resort but you have to experience it yourself. We highly recommended to anyone who read this comment. By far they had given us immeasurable personal attentions and professionalism,teamwork and their very best. Kudos to everyone. Especially my applause to nightshift front desk crew-Carlos,John for opening early for the exercise room;porter Will-always smiling;waitress-Dalida always ready for my expresso,Alex the most humble server, and even the managers and chefs,cooks,and food runners; entire entertainment staff,sport and recreation crews Billy,Cessi; even the security guards. There are many more to mentioned but have to check it out yourself. Please bring US dollar bills -be generous and they do not demand for tips but a dollar or two often goes a long way and gratefully appreciated. Lastly even l have not met Carlos the manager who will reply my review and post his comments - l know he and staff will acknowledged to everyone in their monthly peers reviews. Deeply appreciated and thank you and see you all again soon. The Yee's family


    HODNOCENÍ

    Round Indicators

    • duben 24 2017
    • Toronto, Kanada
    • Pro jednotlivce

    escapes456

    “Satisfaction Guaranteed”


    The hotel is perfectly located on the beach & has 4 stunning pools available to cool off from the scorching sun. My favourite is the lounge seating in 1 of the pools.... perfect for tanning & cooling off @ the same time. The staff was exceptional! Food was great! Thomas, Jesus, Joseph (entertainment host), Ady (omelette station), Dalida & Alexandra Ortiz were fabulous. Rooms r always cleaned well & kept tidy. The only thing that I could recommend is a dancing area with music to work off the food & drinks. All the bartenders were at tentative & drinks were not week as other resorts. (A small tip goes a long way) but not even necessary. I'm definitely returning. Also try Isla Mujeres.... calmer waters & truly feel the culture booting around the island in a golf cart!


    HODNOCENÍ

    Round Indicators

    • duben 23 2017
    • Mississauga, Kanada
    • Páry

    ERgirl018

    “A nice trip”


    I came here with my boyfriend for a week's stay. Overall would rate this trip about a 7/10. Service is wonderful, the staff work so hard and it definitely shows! We cannot remember the name of one young gentleman, however he was one of the servers by the poolside that often got us drinks. He was absolutely outstanding and very attentive! Always a friendly smile and asked us how our day was going. We brought a good amount of money to tip because we heard how great the service was at this resort and we couldn't help but agree at how fantastic the Occidental team is. The food was average for an all-inclusive resort. We had the choice of 3 different buffets (I think only 2 at breakfast), and only 2 specialty restaurants. We were told that the Italian restaurant was a buffet for the duration of our stay. We enjoyed the buffet breakfasts. My boyfriend liked the pasta at the Italian buffet. I found the food at the Mexican and seafood restaurants to be 3/5. Good but not excellent, however again this is an all-inclusive resort. The beach is absolutely breath-taking. White sand that doesn't ever seem to get so hot that it burns your feet, and bright blue waters that are SO clear! We played in the waves and were able to get to a good area without going too far. Red flags were up all trip but you can still get into the water. They have lifeguards there that are very attentive to keeping people safe and out of the more dangerous areas. Shows were pretty good. Michael Jackson show was 10/10 amazing! That one is a must-see. DO NOT MISS IT. Drinks were great. We did not find that they were watered down, but we are not extremely heavy drinkers. We tried an array of fruity drinks during our stay. The bartenders are so friendly and fun! Overall, a good resort but not a super duper excellent one. We had fun!


    HODNOCENÍ

    Round Indicators

    • duben 22 2017
    • Páry

    Nicholas W

    “Post CPA exam vacation with my beautiful lady ”


    This was my first trip to Cancun and seeing the beautiful blue/green water. The Occidental Tucancun is an absolute blast. If you're looking to get away and enjoy yourself this place has everything to offer. Wonderful staff and service... and lots of activities. I'll never forget this place and I'll for sure come back here at some point. Also thanks to Daniel for playing beanbags with me...Although he's super good and kicked my butt 🙃. I should also mention that the food was phenomenal.. I was in heaven every time I ate haha. Also huge thanks to Marcos at the lobby bar on making sure my lady and I stayed hydrated. Need water when it's this warm and you're consuming alcoholic beverages all day! Great work Barcelo Group... you nailed it big time ! Woooooooo!


    Juan A, Gerente v zařízení Occidental Tucancun, odpověděl na tuto recenzi.
    Appreciated Nicholas W, We greatly appreciate the time you spent to share your recent holiday experience at our Occidental Tucancun Hotel, and we thank you for your kind recommendation to Tripadvisor’s readers. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned. We also greatly appreciate your highlight on the right value of our All Inclusive type of meal plan and for recommending this option to the travel community of TripAdvisor. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind regards, Juan Carlos Arce Manager

    HODNOCENÍ

    Round Indicators

    • duben 22 2017
    • Krátké dovolené s přáteli

    Gaga K

    “Amazing entertainment & staff! ”


    The entertainment team: Daniel, Joseph, Evian, Billy & Ceci are amazing & such hearted people. They made sure we are having a good time & enjoying every minute of it during the day. Pool music & activities to the point & great food. Mexican restaurant is a must try. Would come again in the future. Overall very satisfying!!! Defiantly recommended. Xoxo, Gaga from Serbia.


    Juan A, Gerente v zařízení Occidental Tucancun, odpověděl na tuto recenzi.
    Appreciated Gaga K, Thank you for the great feedback of your recent holiday experience at our Occidental Tucancun; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Thank you for referencing so many of our team members by name, as we are now able to reach out to them individually and let them know how they made such a positive impact on your stay. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Kind regards, Juan Carlos Arce Manager

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