Barceló Hotel Pool  Puerto Vallarta

Barceló Puerto Vallarta

Texto: 32116 Tento resort se nachází uprostřed krásné přírody a nabízí apartmá se špičkovými službami. Zona Hotelera Sur, Km. 11,5 | 48300 Puerto Vallarta, Jalisco | PO Box 158B
+5232 2226 0660 +5232 2228 0048
Barceló Puerto Vallarta Texto: 32116 4 out of 5 based on 4176 ratings. 4176 user reviews.
Barceló Puerto Vallarta reviewed by paackerm on . Jungle Paradise The resort was great. The resort could be newer but everything handled well. The best part is the rooms. They were huge with marble counter tops. My mother and I gasped at the shower and fought over... Rating: 5
map

Barceló Puerto Vallarta

Zona Hotelera Sur, Km. 11,5   48300 Puerto Vallarta, Jalisco   PO Box 158B  


Places of Interest

22,4 km Mezinárodní letiště Licenciado Gustavo Díaz Ordaz

0 m Pláž Mismaloya

Premios y Reconocimientos Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

Barceló Puerto Vallarta

4.0/5 Round Indicators
| 4192 Recenze

CELKOVÉ HODNOCENÍ

Round Indicators

PODROBNÉ HODNOCENÍ

Round Indicators

Poměr kvality a ceny

Round Indicators

Umístění

Round Indicators

Kvalita spánku

Round Indicators

Pokoje

Round Indicators

Čistota

Round Indicators

Služby


HODNOCENÍ NÁVŠTĚVNÍKŮ

Výborné

43% Complete

1810

Velmi dobré

30% Complete

1278

Normální

11% Complete

499

Špatné

8% Complete

340

Velmi špatné

6% Complete

265

Filtrovat podle

Seřadit podle

    Round Indicators
    Brandon C Milwaukee, Wisconsin. 04/20/2017 Páry

    “Great for the price”

    I stayed for 3 nights and had a blast. The property is kept very clean, all the staff I encountered were very nice. I didn't feel like the place was overcrowded and there was always space on the beach with chairs, it was difficult getting umbrellas but we didn't really care for them. The beach was kept very clean, it is adjacent to a public beach, we did see some jelly fish but they were on the public beach and not the private beach, I also recall signs that said there are jellyfish if you leave the private beach. We enjoyed the food at the buffet and the snack bar, we also had a chance to eat at the Japanese restaurant and that was pretty good. We do wish there was more communication about the daily activities, some activities were cancelled without notice. All in all we had a great time, for the price point we got more than what we paid in my opinion. Last thing we didn't like was the '$500 resort credit' it's not a credit at all, they give you discounts on different services, so you don't get to credit any amount towards those services it's a fixed discount. For example if a massage is $100 they might give you 20% discount that 20% comes out of the $500 and your left with $480 but you have to pay the $80 for the massage.
    Round Indicators
    kennyolson76 Chula Vista, Kalifornie. 04/20/2017 Páry

    “Great Hotel with the playa in front and the jungle in back!!”

    This hotel is a must stay in Puerta Vallarta !! Food was on spot, drinks flowed at the pool and we had guest everyday joining us at the pool (Iguanas) they come out and eat leaves all day long !! 5 star fun !!
    Round Indicators
    Kathy Z 04/19/2017 Páry

    “Ok”

    The weather was great. The room was nice. But was not very happy with the service or getting them to fill the little fridge in the room. Would not pay for premium there. Trying to book for supper was a joke. Always told it was booked. I had to call manager so my hubby and I could enjoy the la cart restaurant and we only got to try one because some closed too early. If you have a family this is a nice place to go. But if it is all adults I would advise against it. Kathy

    PachecoR, Director General v zařízení Barcelo Puerto Vallarta, odpověděl na tuto recenzi.
     Dear Kathy We first would like to thank you for choosing our Barceló for your holidays in Puerto Vallarta and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful. On other hand I’m happy to know that you enjoyed the comfort of our beautiful suites and weather. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. All our best, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    Round Indicators
    Rajiv M 04/18/2017 S rodinou

    “Good place in the outskirts”

    Nice place in the outskirts. Food is great but the place is small( cruise ship might be bigger). Staff is amazing and make sure you get the green juice in morning. The place has a small beach but it is not croweded. Food is great in local Puerto Vallarta. Especially seafood. Mexico is a clean place so don't worry that restrooms are doing to be stinky. In fact it is cleaner ( even in small places). We did snorkeling ( not great like Caribbean) , Atv rides , zip lining. Victoria who is right outside the hotel , can get these foe half the price of what hotel tour asks. And don't miss the local seafoods, especially red snapper when you go out. They make it amazing. Make sure you drink bottled water at all times - even in hotel.

    PachecoR, Director General v zařízení Barcelo Puerto Vallarta, odpověděl na tuto recenzi.
     Dear Rajiv I really appreciate you took some of your time to share your comments and get feedback about your experience in your recent visit to Barceló Puerto Vallarta. Our commitment is and will be continue to offer memorable experiences for our guests at each visit, and we pretty please know that we achieved our goal with you. Thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best Regards, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    Round Indicators
    jillandarie Calgary, Kanada. 04/17/2017 S rodinou

    “Not the same service we had last year”

    We went for during break 2016 and loved it so we thought we would return for 2017. The food was great and the staff friendly enough, the service was not near as good as the previous year. Upon booking, I realized that our flight got in very early in the morning and contacted the hotel to make sure we would either have a room ready or not have to wait long for one. I was assured a room would be ready for us. upon our 7 am arrival we were told our room wouldn't be ready until 3 pm so we had to wait for 8 hours. I also asked to have twin beds for the kids in the family suite and when we finally did get to our room it was a queen sized bed. During our week long stay, our room didn't get maid service or 2 days. Each time I called about it I was told that it would be done the next day. The premium suites are supposed to be equipped with pool towels and we only had towels put in once. Also there were no face cloths put in the bathrooms. And we didn't receive our complimentary bottle of tequila. Our flight departed quite early so we arranged to have a cab pick us up at 4:45 am and it showed up at 3 am. Like I said, the food, staff & location was wonderful, but there seemed to be a lack of communication about service. We will not be returning next year and plan on trying another resort.

    PachecoR, Director General v zařízení Barcelo Puerto Vallarta, odpověděl na tuto recenzi.
     Dear Guest First than all thank you for share with us your comments, I feel truly sorry that we could not fulfill your expectations as a five star resort. We regret your feelings about the service you received in your second visit at this your home Barceló Puerto Vallarta. I really appreciate your suggestions in the areas you observed we have opportunity for improvement, this situations are not common in our operation. I assure you we are taking specific actions to improve and offer you first class quality in all our services. We hope you can reconsider give us another chance to show you our progress. It would honor us immensely to have the privilege to host you in the future for when the opportunity presents itself. All our best, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    HODNOCENÍ

    Round Indicators

    • duben 20 2017
    • Milwaukee, Wisconsin
    • Páry

    Brandon C

    “Great for the price”


    I stayed for 3 nights and had a blast. The property is kept very clean, all the staff I encountered were very nice. I didn't feel like the place was overcrowded and there was always space on the beach with chairs, it was difficult getting umbrellas but we didn't really care for them. The beach was kept very clean, it is adjacent to a public beach, we did see some jelly fish but they were on the public beach and not the private beach, I also recall signs that said there are jellyfish if you leave the private beach. We enjoyed the food at the buffet and the snack bar, we also had a chance to eat at the Japanese restaurant and that was pretty good. We do wish there was more communication about the daily activities, some activities were cancelled without notice. All in all we had a great time, for the price point we got more than what we paid in my opinion. Last thing we didn't like was the '$500 resort credit' it's not a credit at all, they give you discounts on different services, so you don't get to credit any amount towards those services it's a fixed discount. For example if a massage is $100 they might give you 20% discount that 20% comes out of the $500 and your left with $480 but you have to pay the $80 for the massage.


    HODNOCENÍ

    Round Indicators

    • duben 20 2017
    • Chula Vista, Kalifornie
    • Páry

    kennyolson76

    “Great Hotel with the playa in front and the jungle in back!!”


    This hotel is a must stay in Puerta Vallarta !! Food was on spot, drinks flowed at the pool and we had guest everyday joining us at the pool (Iguanas) they come out and eat leaves all day long !! 5 star fun !!


    HODNOCENÍ

    Round Indicators

    • duben 19 2017
    • Páry

    Kathy Z

    “Ok”


    The weather was great. The room was nice. But was not very happy with the service or getting them to fill the little fridge in the room. Would not pay for premium there. Trying to book for supper was a joke. Always told it was booked. I had to call manager so my hubby and I could enjoy the la cart restaurant and we only got to try one because some closed too early. If you have a family this is a nice place to go. But if it is all adults I would advise against it. Kathy


    PachecoR, Director General v zařízení Barcelo Puerto Vallarta, odpověděl na tuto recenzi.
    Dear Kathy We first would like to thank you for choosing our Barceló for your holidays in Puerto Vallarta and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful. On other hand I’m happy to know that you enjoyed the comfort of our beautiful suites and weather. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. All our best, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    HODNOCENÍ

    Round Indicators

    • duben 18 2017
    • S rodinou

    Rajiv M

    “Good place in the outskirts”


    Nice place in the outskirts. Food is great but the place is small( cruise ship might be bigger). Staff is amazing and make sure you get the green juice in morning. The place has a small beach but it is not croweded. Food is great in local Puerto Vallarta. Especially seafood. Mexico is a clean place so don't worry that restrooms are doing to be stinky. In fact it is cleaner ( even in small places). We did snorkeling ( not great like Caribbean) , Atv rides , zip lining. Victoria who is right outside the hotel , can get these foe half the price of what hotel tour asks. And don't miss the local seafoods, especially red snapper when you go out. They make it amazing. Make sure you drink bottled water at all times - even in hotel.


    PachecoR, Director General v zařízení Barcelo Puerto Vallarta, odpověděl na tuto recenzi.
    Dear Rajiv I really appreciate you took some of your time to share your comments and get feedback about your experience in your recent visit to Barceló Puerto Vallarta. Our commitment is and will be continue to offer memorable experiences for our guests at each visit, and we pretty please know that we achieved our goal with you. Thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best Regards, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    HODNOCENÍ

    Round Indicators

    • duben 17 2017
    • Calgary, Kanada
    • S rodinou

    jillandarie

    “Not the same service we had last year”


    We went for during break 2016 and loved it so we thought we would return for 2017. The food was great and the staff friendly enough, the service was not near as good as the previous year. Upon booking, I realized that our flight got in very early in the morning and contacted the hotel to make sure we would either have a room ready or not have to wait long for one. I was assured a room would be ready for us. upon our 7 am arrival we were told our room wouldn't be ready until 3 pm so we had to wait for 8 hours. I also asked to have twin beds for the kids in the family suite and when we finally did get to our room it was a queen sized bed. During our week long stay, our room didn't get maid service or 2 days. Each time I called about it I was told that it would be done the next day. The premium suites are supposed to be equipped with pool towels and we only had towels put in once. Also there were no face cloths put in the bathrooms. And we didn't receive our complimentary bottle of tequila. Our flight departed quite early so we arranged to have a cab pick us up at 4:45 am and it showed up at 3 am. Like I said, the food, staff & location was wonderful, but there seemed to be a lack of communication about service. We will not be returning next year and plan on trying another resort.


    PachecoR, Director General v zařízení Barcelo Puerto Vallarta, odpověděl na tuto recenzi.
    Dear Guest First than all thank you for share with us your comments, I feel truly sorry that we could not fulfill your expectations as a five star resort. We regret your feelings about the service you received in your second visit at this your home Barceló Puerto Vallarta. I really appreciate your suggestions in the areas you observed we have opportunity for improvement, this situations are not common in our operation. I assure you we are taking specific actions to improve and offer you first class quality in all our services. We hope you can reconsider give us another chance to show you our progress. It would honor us immensely to have the privilege to host you in the future for when the opportunity presents itself. All our best, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    Barceló Hotel Beach  Puerto Vallarta

    In the midst of stunning natural beauty, this resort offers magnificent suites and exclusive service

    Zavřít 

    Zpět Najděte hotel

    Hotely v Mexiko

    Vybrat Mexiko

    Hotely v Španělsko

    Vybrat Španělsko

    Budu cestovat z

    VŠE A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z

    do