Discounts available at Barcelo.com

With the promo code MAYAPREMIUM you can get 15% discount at our hotels Barceló Maya Beach, Barceló Maya Caribe, Barceló Maya Colonial and Barceló Maya Tropical.

Promo code valid for bookings made before 31.01.2017 and for stays up until 16.12.2017.

Barceló Hotel Pool  Maya Beach

Barceló Maya Beach

Velkolepý pětihvězdičkový resort po nedávné rekonstrukci nabízí exkluzivní dovolenou na idylických plážích Karibského moře. Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q | 77750 Riviera Maya, Quintana Roo
+52 984 875 1500 +52 984 875 1501
Barceló Maya Beach 4.5 out of 5 based on 7569 ratings. 7569 user reviews.
Barceló Maya Beach reviewed by LoveToHaveFun50 on . Celkově skvělé chvíle pouze s pár chybkami V červnu 2014 jsme si na pár dní vyjeli. Výlet jsme si zarezervovali přes Cheap Caribbean.com. Prostředí hotelu bylo bezchybné. Po příjezdu nás zcela ohromil jeho celkový vzhled. Lidé, kteří tam... Rating: 4
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Barceló Maya Beach

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo  


Places of Interest

78,7 km   Mezinárodní letiště Cancún 

0 m Chac Halal Beach

35 km Archeologická oblast Tulum

30 km Xel-Ha

Premios y Reconocimientos Prizes and awards

Názory klientů

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Barceló Maya Beach

4.5/5 Round Indicators
| 7574 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spánku

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Pokoje

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Čistota

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Služby


HODNOCENÍ NÁVŠTĚVNÍKŮ

Výborné

53% Complete

4061

Velmi dobré

29% Complete

2198

Normální

9% Complete

739

Špatné

4% Complete

336

Velmi špatné

3% Complete

240

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    Round Indicators
    jameslockard Oak Park, Kalifornie. 02/18/2017 Páry

    “AN EXCELLENT ALL-INCLUSIVE EXPERIENCE”

    My wife and I joined another couple for a week at the Barcelo Maya Beach Resort. It is actually one of five contiguous hotels that make up a very large resort. The experience was better than expected, as the entire place is very well run. The food choices are ample and the food is very good (not necessarily for foodies, but top of the line all-inclusive); drinks were ample and readily available; there were more than enough chairs and lounges by the pools (hammocks, too) and on the lovely beach. The rooms are nicely appointed. We were in the all-inclusive section, which included all the buffets and about ten possible specialty restaurants (we got to go to 4 with our package). There are also a number of "premium" sections, with better amenities and access to a few restaurants that we would have had to pay for. There are hundreds of things to do, or you can do nothing. They do have concerts from time to time (the Grateful Dead played on our first night), and the theater shows run late and are loud - so noise can be a factor. I found that closing the sliding doors and ear plugs did the trick. Wifi is availabe for a fee (free with premium), or you can go to the property mall (yes, a mall), where wifi is free from 10:00 am to 1:0 pm. It was good to disconnect for most of the trip. My wife bought a package (usable anywhere) because she had some work to do (poor planning on her part). The staff is well-trained, excellent actually. There are hundreds of them, and they all do their jobs very well. A good idea is to carry some cash to give tips, because you will never find everyone on the day you are leaving. They offer tour desks to explore the surrounding area and have a spa and fitness center on the property. This is the best all-inclusive I have ever been to, and we will very likely return to this or other Barcelo properties.
    Round Indicators
    GirlOnTheGoToronto Toronto. 02/17/2017 S rodinou

    “Wonderful stay with plenty of activities”

    Stayed at the Barcelo Maya Beach resort for 10 days in November 2016 with family. Check-in was fast and efficient. We were met with a cold drinks, always a plus. The grounds are beautifully landscaped and well maintained with small wildlife sharing the space with you (mostly Iguanas). The Maya Beach resort, I was told is the oldest of the 5 hotels within this Barcelo compound, however if it is, it is very well maintained. Our room was very modern and more importantly felt and smelled clean. There were no lingering musty odours at any time during our stay and the cleaners did an excellent job. The beach: The best stretch of beach, within this compound, is in front of this hotel. Beautiful, turquoise water and soft sand. Lots of available water activities. The hammocks are by the pool, not at the beach , which is a shame since I really enjoyed using them instead of the lounge chairs. Food: I enjoyed the buffet meals overall. Particularly those home made doughnuts, which I know I ate too many of. There was always enough food variety to ensure that everyone could find something they could enjoy. Only complaint we had is that the food warmers did not consistently keep the the food hot enough. If you arrive when a new tray of food is first placed on the warmer it is very hot, if you come in later many of the food is cold. For that reason we ordered at the grill where you could pick your fish or meat and it would be prepared on request. And for those of you who are curious we tried the buffet at the other resorts available to us (so I am excluding the Palace ), for both breakfast and dinner. Other than the design of the dining rooms, there was not much of a difference and the theme nights were rotated from one resort to another. My favourite a la carte restaurant was the Japanese, good food and a good atmosphere. Kids: Children would love this resort. There is a man-made surf pool, children's pool with buckets of water that overflow and tip over. There is a kiddie spa. Other Stuff: There are double - decker buses that transport guests between the various resorts, to the mall, the dolphinarium, the gym and spa. You can take safari rides on the resort. By the way, the gym here is one of the best I have seen at the resorts I have been to. Things I did not like (and this is where my review gets political) : 1) I love Mexico and its people, so I always find the time to get away from the resort and see some of this beautiful country. On this trip I finally made the trip to chichen itza. However, the goal of this resort is obviously to confine all your spending to this resort, which means your dollars never leave the resort, which is not locally owned. 2) I go to the spa regularly in Toronto, the prices at this resort for the 50 minute massages is what I could get a 80 minute massage for at one of Toronto's better spas (after converting to Canadian dollars). I would happily pay the fee if I believed that the esthetician in Mexico was being paid the same as the esthetician in Toronto. 3) The Dolphins: I am conflicted. I can see the joy on the children's faces when they get to swim with the dolphins and I admit this is the first time I have seen them up close. But they are smart beautiful mammals, in a space that appears too small for animals used to swimming many kilometers per day. Set them free!!!! Not holding a grudge though, still a great place to kick back, relax and have fun.
    Round Indicators
    Chris R 02/16/2017 Páry

    “Surf Ride”

    Staff is amazing and helpful. Rides are a blast !! #1service ! Ladies, this is not just for the boys! Great way to enjoy a day at Barcelo as a couple:) wave rider was totally awesome, wasn't busy and staff made us look cool doing it lol

    DirectorBeachCaribe, Sub Director Beach v zařízení Hotel Barcelo Maya Beach, odpověděl na tuto recenzi.
     Dear Mr Chris R Thank you very much for your kind comments, we are pleased to know that you enjoyed the Surf Ride. It will be a pleasure to have you back on your next holidays Sincerely Erika García Argueta Sub Director Beach| Assistant Director Beach Barceló Maya Grand Resort subdirector.beach@barcelomaya.com T+52 984 875 15 00 | Ext. 1521

    Round Indicators
    NonameDave Ottawa. 02/15/2017 S rodinou

    “Far below expectations”

    This was our third trip to Barcelo on the Mayan Riviera, and my expectations were guarded but high. There are 5 hotels on the property; May Beach, Maya Caribe, Maya Colonial, May Tropical and the luxurious Maya Paradise. Our first trip was in 2008 and we stayed at the Maya Tropical, it was lovely, in fact the entire resort no matter where you stay is beautiful. The second trip was in 2009 and we stayed at the Maya Beach. Our first two trips were fantastic. The food was good and our stay was restful and no problem with anything. This most recent trip in early January was an eye opener. On our first day my wife and I had a late afternoon nap, at 6:00 PM someone began banging on our door yelling, “Let me in, open the door.” Looking through the peep hole in the door I saw a young man, clearly intoxicated and clearly knocking on the wrong door. I responded with, “You’re at the wrong room.” This was ignored and the pounding got harder and the yelling louder with considerable profanity. I raised my voice and said, “You’ve got the wrong room, go away.” The pounding stopped. Seconds later it started again and the pounding and yelling was so hard, I thought the man was trying to break the door down. I called the front desk and asked for security. After a few long seconds security answered and I quickly explained the situation stating that we were afraid for our safety and to please hurry to stop this man. No response from anyone, no one came to the door. I called security the second time, spoke to someone and again, no response. Making sure the man was no longer outside my room, I went to the front desk and asked for the manager. “Is security here yet?” I asked. “No, why do you need security?” was there response. Nothing had been done. The manager called security and a uniformed guard arrived a few minutes later. I accept that being in a foreign country some people may not know how to speak English, but a hotel with the vast majority of visitors being from North America should have a security team with at least basic English. We dealt with an interpreter. In the end the hotel knew about this guy from previous episodes and they moved us down the hall. If you need security in this hotel, forget it. The food on this third trip was significantly lower in quality as well. I will not visit any Barcelo property anywhere ever again. So sad.

    DirectorBeachCaribe, Sub Director Beach v zařízení Hotel Barcelo Maya Beach, odpověděl na tuto recenzi.
     Dear Mr NonameDave Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We appreciate you taking the time to notify us of your personal experience and rest assured that your review will be discussed with all departmental managers for evaluation and action as needed. Sincerely Erika García Argueta Sub Director Beach| Assistant Director Beach Barceló Maya Grand Resort subdirector.beach@barcelomaya.com T+52 984 875 15 00 | Ext. 1521

    Round Indicators
    LoveToHaveFun50 Mohnton, Pensylvánie. 06/19/2014

    “Celkově skvělé chvíle pouze s pár chybkami”

    V červnu 2014 jsme si na pár dní vyjeli. Výlet jsme si zarezervovali přes Cheap Caribbean.com. Prostředí hotelu bylo bezchybné. Po příjezdu nás zcela ohromil jeho celkový vzhled. Lidé, kteří tam pracují, jsou velmi přátelští a vstřícní, i když jazyková bariéra může být občas problém. Pokoje by potřebovaly trochu větší péči. Po příjezdu jsme zjistili, že náš sejf není funkční, špunty v umyvadle a vaně nefungují, a již druhý den jim došly žínky…opravdu??? Jednou po návratu z pláže jsme měli zamčené dveře do koupelny. Pokojská je musela zavřít a zamknout…Zrcadlo v koupelně nebylo pořádně zavěšené. V recenzích jsem četl o zápachu z kanalizace, a musím přiznat, že jsem ho venku mezi oběma hotely cítil také. Mnoho věcí je ale na tomto místě pěkných; bazén, pláž, dobré bary i restaurace. Celkově jsme si to tu užili.

    DirectorBeachCaribe, Gerente v zařízení Hotel Barcelo Maya Beach, odpověděl na tuto recenzi.
     LoveToHaveFun50: Many thanks for your comments regarding your stay at Barcelo Maya Beach Resort, I am sorry that on this occasion the unintentional inconveniences in your rooms have not allowed you to fully enjoy your Vacation. I would like to inform you that all of our reception staff speak Spanish and English. Also, we have staff that are 100% fluent in other languages, they are tested as to their capability and continually trained to give our guests the best service, please accept our apologies that a language skilled employee was not made available to you. We look forward to have the opportunity to host you again and show you the services from which we have built our reputation. Best regards,

    HODNOCENÍ

    Round Indicators

    • únor 18 2017
    • Oak Park, Kalifornie
    • Páry

    jameslockard

    “AN EXCELLENT ALL-INCLUSIVE EXPERIENCE”


    My wife and I joined another couple for a week at the Barcelo Maya Beach Resort. It is actually one of five contiguous hotels that make up a very large resort. The experience was better than expected, as the entire place is very well run. The food choices are ample and the food is very good (not necessarily for foodies, but top of the line all-inclusive); drinks were ample and readily available; there were more than enough chairs and lounges by the pools (hammocks, too) and on the lovely beach. The rooms are nicely appointed. We were in the all-inclusive section, which included all the buffets and about ten possible specialty restaurants (we got to go to 4 with our package). There are also a number of "premium" sections, with better amenities and access to a few restaurants that we would have had to pay for. There are hundreds of things to do, or you can do nothing. They do have concerts from time to time (the Grateful Dead played on our first night), and the theater shows run late and are loud - so noise can be a factor. I found that closing the sliding doors and ear plugs did the trick. Wifi is availabe for a fee (free with premium), or you can go to the property mall (yes, a mall), where wifi is free from 10:00 am to 1:0 pm. It was good to disconnect for most of the trip. My wife bought a package (usable anywhere) because she had some work to do (poor planning on her part). The staff is well-trained, excellent actually. There are hundreds of them, and they all do their jobs very well. A good idea is to carry some cash to give tips, because you will never find everyone on the day you are leaving. They offer tour desks to explore the surrounding area and have a spa and fitness center on the property. This is the best all-inclusive I have ever been to, and we will very likely return to this or other Barcelo properties.


    HODNOCENÍ

    Round Indicators

    • únor 17 2017
    • Toronto
    • S rodinou

    GirlOnTheGoToronto

    “Wonderful stay with plenty of activities”


    Stayed at the Barcelo Maya Beach resort for 10 days in November 2016 with family. Check-in was fast and efficient. We were met with a cold drinks, always a plus. The grounds are beautifully landscaped and well maintained with small wildlife sharing the space with you (mostly Iguanas). The Maya Beach resort, I was told is the oldest of the 5 hotels within this Barcelo compound, however if it is, it is very well maintained. Our room was very modern and more importantly felt and smelled clean. There were no lingering musty odours at any time during our stay and the cleaners did an excellent job. The beach: The best stretch of beach, within this compound, is in front of this hotel. Beautiful, turquoise water and soft sand. Lots of available water activities. The hammocks are by the pool, not at the beach , which is a shame since I really enjoyed using them instead of the lounge chairs. Food: I enjoyed the buffet meals overall. Particularly those home made doughnuts, which I know I ate too many of. There was always enough food variety to ensure that everyone could find something they could enjoy. Only complaint we had is that the food warmers did not consistently keep the the food hot enough. If you arrive when a new tray of food is first placed on the warmer it is very hot, if you come in later many of the food is cold. For that reason we ordered at the grill where you could pick your fish or meat and it would be prepared on request. And for those of you who are curious we tried the buffet at the other resorts available to us (so I am excluding the Palace ), for both breakfast and dinner. Other than the design of the dining rooms, there was not much of a difference and the theme nights were rotated from one resort to another. My favourite a la carte restaurant was the Japanese, good food and a good atmosphere. Kids: Children would love this resort. There is a man-made surf pool, children's pool with buckets of water that overflow and tip over. There is a kiddie spa. Other Stuff: There are double - decker buses that transport guests between the various resorts, to the mall, the dolphinarium, the gym and spa. You can take safari rides on the resort. By the way, the gym here is one of the best I have seen at the resorts I have been to. Things I did not like (and this is where my review gets political) : 1) I love Mexico and its people, so I always find the time to get away from the resort and see some of this beautiful country. On this trip I finally made the trip to chichen itza. However, the goal of this resort is obviously to confine all your spending to this resort, which means your dollars never leave the resort, which is not locally owned. 2) I go to the spa regularly in Toronto, the prices at this resort for the 50 minute massages is what I could get a 80 minute massage for at one of Toronto's better spas (after converting to Canadian dollars). I would happily pay the fee if I believed that the esthetician in Mexico was being paid the same as the esthetician in Toronto. 3) The Dolphins: I am conflicted. I can see the joy on the children's faces when they get to swim with the dolphins and I admit this is the first time I have seen them up close. But they are smart beautiful mammals, in a space that appears too small for animals used to swimming many kilometers per day. Set them free!!!! Not holding a grudge though, still a great place to kick back, relax and have fun.


    HODNOCENÍ

    Round Indicators

    • únor 16 2017
    • Páry

    Chris R

    “Surf Ride”


    Staff is amazing and helpful. Rides are a blast !! #1service ! Ladies, this is not just for the boys! Great way to enjoy a day at Barcelo as a couple:) wave rider was totally awesome, wasn't busy and staff made us look cool doing it lol


    DirectorBeachCaribe, Sub Director Beach v zařízení Hotel Barcelo Maya Beach, odpověděl na tuto recenzi.
    Dear Mr Chris R Thank you very much for your kind comments, we are pleased to know that you enjoyed the Surf Ride. It will be a pleasure to have you back on your next holidays Sincerely Erika García Argueta Sub Director Beach| Assistant Director Beach Barceló Maya Grand Resort subdirector.beach@barcelomaya.com T+52 984 875 15 00 | Ext. 1521

    HODNOCENÍ

    Round Indicators

    • únor 15 2017
    • Ottawa
    • S rodinou

    NonameDave

    “Far below expectations”


    This was our third trip to Barcelo on the Mayan Riviera, and my expectations were guarded but high. There are 5 hotels on the property; May Beach, Maya Caribe, Maya Colonial, May Tropical and the luxurious Maya Paradise. Our first trip was in 2008 and we stayed at the Maya Tropical, it was lovely, in fact the entire resort no matter where you stay is beautiful. The second trip was in 2009 and we stayed at the Maya Beach. Our first two trips were fantastic. The food was good and our stay was restful and no problem with anything. This most recent trip in early January was an eye opener. On our first day my wife and I had a late afternoon nap, at 6:00 PM someone began banging on our door yelling, “Let me in, open the door.” Looking through the peep hole in the door I saw a young man, clearly intoxicated and clearly knocking on the wrong door. I responded with, “You’re at the wrong room.” This was ignored and the pounding got harder and the yelling louder with considerable profanity. I raised my voice and said, “You’ve got the wrong room, go away.” The pounding stopped. Seconds later it started again and the pounding and yelling was so hard, I thought the man was trying to break the door down. I called the front desk and asked for security. After a few long seconds security answered and I quickly explained the situation stating that we were afraid for our safety and to please hurry to stop this man. No response from anyone, no one came to the door. I called security the second time, spoke to someone and again, no response. Making sure the man was no longer outside my room, I went to the front desk and asked for the manager. “Is security here yet?” I asked. “No, why do you need security?” was there response. Nothing had been done. The manager called security and a uniformed guard arrived a few minutes later. I accept that being in a foreign country some people may not know how to speak English, but a hotel with the vast majority of visitors being from North America should have a security team with at least basic English. We dealt with an interpreter. In the end the hotel knew about this guy from previous episodes and they moved us down the hall. If you need security in this hotel, forget it. The food on this third trip was significantly lower in quality as well. I will not visit any Barcelo property anywhere ever again. So sad.


    DirectorBeachCaribe, Sub Director Beach v zařízení Hotel Barcelo Maya Beach, odpověděl na tuto recenzi.
    Dear Mr NonameDave Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We appreciate you taking the time to notify us of your personal experience and rest assured that your review will be discussed with all departmental managers for evaluation and action as needed. Sincerely Erika García Argueta Sub Director Beach| Assistant Director Beach Barceló Maya Grand Resort subdirector.beach@barcelomaya.com T+52 984 875 15 00 | Ext. 1521

    HODNOCENÍ

    Round Indicators

    • červen 19 2014
    • Mohnton, Pensylvánie

    LoveToHaveFun50

    “Celkově skvělé chvíle pouze s pár chybkami”


    V červnu 2014 jsme si na pár dní vyjeli. Výlet jsme si zarezervovali přes Cheap Caribbean.com. Prostředí hotelu bylo bezchybné. Po příjezdu nás zcela ohromil jeho celkový vzhled. Lidé, kteří tam pracují, jsou velmi přátelští a vstřícní, i když jazyková bariéra může být občas problém. Pokoje by potřebovaly trochu větší péči. Po příjezdu jsme zjistili, že náš sejf není funkční, špunty v umyvadle a vaně nefungují, a již druhý den jim došly žínky…opravdu??? Jednou po návratu z pláže jsme měli zamčené dveře do koupelny. Pokojská je musela zavřít a zamknout…Zrcadlo v koupelně nebylo pořádně zavěšené. V recenzích jsem četl o zápachu z kanalizace, a musím přiznat, že jsem ho venku mezi oběma hotely cítil také. Mnoho věcí je ale na tomto místě pěkných; bazén, pláž, dobré bary i restaurace. Celkově jsme si to tu užili.


    DirectorBeachCaribe, Gerente v zařízení Hotel Barcelo Maya Beach, odpověděl na tuto recenzi.
    LoveToHaveFun50: Many thanks for your comments regarding your stay at Barcelo Maya Beach Resort, I am sorry that on this occasion the unintentional inconveniences in your rooms have not allowed you to fully enjoy your Vacation. I would like to inform you that all of our reception staff speak Spanish and English. Also, we have staff that are 100% fluent in other languages, they are tested as to their capability and continually trained to give our guests the best service, please accept our apologies that a language skilled employee was not made available to you. We look forward to have the opportunity to host you again and show you the services from which we have built our reputation. Best regards,

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