Barceló Hotel Pool  Maya Beach

Barceló Maya Beach

Texto: 35067 Velkolepý pětihvězdičkový resort po nedávné rekonstrukci nabízí exkluzivní dovolenou na idylických plážích Karibského moře. Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q | 77750 Riviera Maya, Quintana Roo
+52 984 875 1500 +52 984 875 1501
Barceló Maya Beach Texto: 35067 4.5 out of 5 based on 7956 ratings. 7956 user reviews.
Barceló Maya Beach reviewed by LoveToHaveFun50 on . Celkově skvělé chvíle pouze s pár chybkami V červnu 2014 jsme si na pár dní vyjeli. Výlet jsme si zarezervovali přes Cheap Caribbean.com. Prostředí hotelu bylo bezchybné. Po příjezdu nás zcela ohromil jeho celkový vzhled. Lidé, kteří tam... Rating: 4
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Barceló Maya Beach

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo  


Places of Interest

78,7 km   Mezinárodní letiště Cancún 

0 m Chac Halal Beach

35 km Archeologická oblast Tulum

30 km Xel-Ha

Premios y Reconocimientos Prizes and awards

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Barceló Maya Beach

4.5/5 Round Indicators
| 7975 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Umístění

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Kvalita spánku

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Pokoje

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Čistota

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Služby


HODNOCENÍ NÁVŠTĚVNÍKŮ

Výborné

53% Complete

4277

Velmi dobré

29% Complete

2321

Normální

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Špatné

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Velmi špatné

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    Round Indicators
    Warren R Weymouth, Massachusetts. 05/24/2017 Páry

    “Long waits but great vaca spot”

    Aside from waiting in the check in line for a while, the rest of the stay was awesome! The bar tenders are very attentive. The pools were very nice. Everything was clean for the amount of guest they serve.
    Round Indicators
    Lufti Numan A Hackensack, New Jersey. 05/23/2017 S rodinou

    “Barcelo”

    The resort is beautiful the landscape is gorgeous and the pools and beaches are excellent But the rooms are horrible It is overall ok for the money you get good food if it wasn't for the rooms I would have gave them a 4
    Round Indicators
    nicoleM9194ZO 05/23/2017 S rodinou

    “Best vacation ever!”

    We enjoyed everything about this resort. I would definitely recommend it! The staff was all great. The beach area was nice, never too crowded. We were always able to find chairs. The pool and pool bar were very nice also. We only ate at the buffets but there was plenty of selection. We were there a week and didn't do half of the things offered at the resort. We're already planning our next visit.
    Round Indicators
    AnnieJenks Tulsa, OK. 05/23/2017 Páry

    “Beach and water was worth the mediocre service.”

    We just returned from 7 days and nights. We booked a club premium ocean front room which was very nice. Check in was a breeze with CP. You check in at a separate area. Unfortunately nobody met us at our van to escort us to the correct place so we ended up standing in line at the regular check-in before we noticed we weren't in the correct spot. Once we moved over to the CP check-in room, they apologized and said we were supposed to have been met at the van. Every other all inclusive resort we've stayed at, we've had someone take our luggage to our rooms. Not here. If they were supposed to, we couldn't find anyone to do that. As it was, we had to schlep all of our bags up two flights of stairs with no elevator and down a long hall to our room. The room was large and looked to have been remodeled recently. The shower had the rain shower head and was large. There were two sinks which was nice. The toilet room was teenie tiny though. Luckily we are both not large people otherwise we both wondered how anyone with the weight would even fit in there. I'd requested a king bed and got it. It was comfy with plenty of pillows. There were also two pullout couches at the end of the room I assume for large families needing additional sleep spots. The outside balcony was nice with a jacuzzi tub overlooking the pool. You could see the ocean barely past that and the trees. When we arrived, there was a chilled bottle of champagne and a dessert tray waiting which was a very nice touch. With Club Premium, you get free wifi for two devices. They gave us our log in information at check-in. It worked well the entire time we were there. I'm surprised though that anyone has to pay extra for wifi in this day and age if they did not book a Club Premium pkg. That just seems out of date to me. We were also supposed to get two beach towels in our room as a CP member. We did not. None CP get a towel card and have to pick up towels each day in the towel shack. It wasn't a big deal that we didn't get that, but it was irritating because we paid extra for the room. Luckily the towel attendants noticed our bracelets and handed us our towels without even asking for a card. Room Service: It was ok as well. We were missed a few times and had to request it. They never picked up old towels which I found odd. Old wash clothes remained hanging in the shower. They never replaced the soap or toiletries. We had to call to get the frig restocked. It was never cold either. But they never brought what we asked for either which was odd. We tipped well too. We only used room service once. It was free with our CP membership. It came within an hour and was ok. Food was "ok." We ate at most all of the alacarte restaurants and they were pretty good. Our favs being Tokyo and Marenostrum. We really enjoyed those. Our building was attached to the Maya Mall which was handy especially when it was raining. We could walk all the way to the back of the building without getting wet. We also enjoyed the 24 hour Strikers Bowling Alley Restaurant at odd times. They had fairly decent food there as well and it was always open. We aren't big pool people but we did enjoy a few of the pools while there. Towards the end of our stay a rather large group of high schoolers came in (over 150) and pretty much took over the pools and parts of our beach area. They didn't seem to have much supervision and were really loud past midnight. We aren't old fogies but it was annoying and I heard several people shouting at them to be quiet which didn't help. They also took over the pools with volleyballs and frisbies. One actually hit me in the head. So much for a nice relaxing pool or beach day. I realize this isn't an adults only resort but Barcelo should look into providing one some day. In saying all of the above, i booked this resort due to the beach and water. It was worth it for this part alone. The beach is fabulous and one of my favorite beaches. We've traveled all over and this will be one of my very favorites. It is beautiful, white, soft sand and huge. You can find a chair any time of day. The water is perfect. You can swim out a long way and still be in water only up to your chest. It's a beautiful turquoise color and just perfect. We snorkeled and found several sting rays, sea turtles and other brightly colored fish. Most were in the area near the Barcelo Palace and also at the far southern end of the beach. This was a difficult review to write because I loved the beach and ocean area but was mediocre on everything else. If you love going to a beautiful beach with gorgeous water, this is the place for you. If you don't mind a bunch of rowdy unsupervised kids, mediocre food and mediocre room service, then this is the place for you. If they ever do come up with an adults only option, we'll give it another try. Plus I loved that beach!
    Round Indicators
    LoveToHaveFun50 Mohnton, Pensylvánie. 06/19/2014

    “Celkově skvělé chvíle pouze s pár chybkami”

    V červnu 2014 jsme si na pár dní vyjeli. Výlet jsme si zarezervovali přes Cheap Caribbean.com. Prostředí hotelu bylo bezchybné. Po příjezdu nás zcela ohromil jeho celkový vzhled. Lidé, kteří tam pracují, jsou velmi přátelští a vstřícní, i když jazyková bariéra může být občas problém. Pokoje by potřebovaly trochu větší péči. Po příjezdu jsme zjistili, že náš sejf není funkční, špunty v umyvadle a vaně nefungují, a již druhý den jim došly žínky…opravdu??? Jednou po návratu z pláže jsme měli zamčené dveře do koupelny. Pokojská je musela zavřít a zamknout…Zrcadlo v koupelně nebylo pořádně zavěšené. V recenzích jsem četl o zápachu z kanalizace, a musím přiznat, že jsem ho venku mezi oběma hotely cítil také. Mnoho věcí je ale na tomto místě pěkných; bazén, pláž, dobré bary i restaurace. Celkově jsme si to tu užili.

    DirectorBeachCaribe, Gerente v zařízení Hotel Barcelo Maya Beach, odpověděl na tuto recenzi.
     LoveToHaveFun50: Many thanks for your comments regarding your stay at Barcelo Maya Beach Resort, I am sorry that on this occasion the unintentional inconveniences in your rooms have not allowed you to fully enjoy your Vacation. I would like to inform you that all of our reception staff speak Spanish and English. Also, we have staff that are 100% fluent in other languages, they are tested as to their capability and continually trained to give our guests the best service, please accept our apologies that a language skilled employee was not made available to you. We look forward to have the opportunity to host you again and show you the services from which we have built our reputation. Best regards,

    HODNOCENÍ

    Round Indicators

    • květen 24 2017
    • Weymouth, Massachusetts
    • Páry

    Warren R

    “Long waits but great vaca spot”


    Aside from waiting in the check in line for a while, the rest of the stay was awesome! The bar tenders are very attentive. The pools were very nice. Everything was clean for the amount of guest they serve.


    HODNOCENÍ

    Round Indicators

    • květen 23 2017
    • Hackensack, New Jersey
    • S rodinou

    Lufti Numan A

    “Barcelo”


    The resort is beautiful the landscape is gorgeous and the pools and beaches are excellent But the rooms are horrible It is overall ok for the money you get good food if it wasn't for the rooms I would have gave them a 4


    HODNOCENÍ

    Round Indicators

    • květen 23 2017
    • S rodinou

    nicoleM9194ZO

    “Best vacation ever!”


    We enjoyed everything about this resort. I would definitely recommend it! The staff was all great. The beach area was nice, never too crowded. We were always able to find chairs. The pool and pool bar were very nice also. We only ate at the buffets but there was plenty of selection. We were there a week and didn't do half of the things offered at the resort. We're already planning our next visit.


    HODNOCENÍ

    Round Indicators

    • květen 23 2017
    • Tulsa, OK
    • Páry

    AnnieJenks

    “Beach and water was worth the mediocre service.”


    We just returned from 7 days and nights. We booked a club premium ocean front room which was very nice. Check in was a breeze with CP. You check in at a separate area. Unfortunately nobody met us at our van to escort us to the correct place so we ended up standing in line at the regular check-in before we noticed we weren't in the correct spot. Once we moved over to the CP check-in room, they apologized and said we were supposed to have been met at the van. Every other all inclusive resort we've stayed at, we've had someone take our luggage to our rooms. Not here. If they were supposed to, we couldn't find anyone to do that. As it was, we had to schlep all of our bags up two flights of stairs with no elevator and down a long hall to our room. The room was large and looked to have been remodeled recently. The shower had the rain shower head and was large. There were two sinks which was nice. The toilet room was teenie tiny though. Luckily we are both not large people otherwise we both wondered how anyone with the weight would even fit in there. I'd requested a king bed and got it. It was comfy with plenty of pillows. There were also two pullout couches at the end of the room I assume for large families needing additional sleep spots. The outside balcony was nice with a jacuzzi tub overlooking the pool. You could see the ocean barely past that and the trees. When we arrived, there was a chilled bottle of champagne and a dessert tray waiting which was a very nice touch. With Club Premium, you get free wifi for two devices. They gave us our log in information at check-in. It worked well the entire time we were there. I'm surprised though that anyone has to pay extra for wifi in this day and age if they did not book a Club Premium pkg. That just seems out of date to me. We were also supposed to get two beach towels in our room as a CP member. We did not. None CP get a towel card and have to pick up towels each day in the towel shack. It wasn't a big deal that we didn't get that, but it was irritating because we paid extra for the room. Luckily the towel attendants noticed our bracelets and handed us our towels without even asking for a card. Room Service: It was ok as well. We were missed a few times and had to request it. They never picked up old towels which I found odd. Old wash clothes remained hanging in the shower. They never replaced the soap or toiletries. We had to call to get the frig restocked. It was never cold either. But they never brought what we asked for either which was odd. We tipped well too. We only used room service once. It was free with our CP membership. It came within an hour and was ok. Food was "ok." We ate at most all of the alacarte restaurants and they were pretty good. Our favs being Tokyo and Marenostrum. We really enjoyed those. Our building was attached to the Maya Mall which was handy especially when it was raining. We could walk all the way to the back of the building without getting wet. We also enjoyed the 24 hour Strikers Bowling Alley Restaurant at odd times. They had fairly decent food there as well and it was always open. We aren't big pool people but we did enjoy a few of the pools while there. Towards the end of our stay a rather large group of high schoolers came in (over 150) and pretty much took over the pools and parts of our beach area. They didn't seem to have much supervision and were really loud past midnight. We aren't old fogies but it was annoying and I heard several people shouting at them to be quiet which didn't help. They also took over the pools with volleyballs and frisbies. One actually hit me in the head. So much for a nice relaxing pool or beach day. I realize this isn't an adults only resort but Barcelo should look into providing one some day. In saying all of the above, i booked this resort due to the beach and water. It was worth it for this part alone. The beach is fabulous and one of my favorite beaches. We've traveled all over and this will be one of my very favorites. It is beautiful, white, soft sand and huge. You can find a chair any time of day. The water is perfect. You can swim out a long way and still be in water only up to your chest. It's a beautiful turquoise color and just perfect. We snorkeled and found several sting rays, sea turtles and other brightly colored fish. Most were in the area near the Barcelo Palace and also at the far southern end of the beach. This was a difficult review to write because I loved the beach and ocean area but was mediocre on everything else. If you love going to a beautiful beach with gorgeous water, this is the place for you. If you don't mind a bunch of rowdy unsupervised kids, mediocre food and mediocre room service, then this is the place for you. If they ever do come up with an adults only option, we'll give it another try. Plus I loved that beach!


    HODNOCENÍ

    Round Indicators

    • červen 19 2014
    • Mohnton, Pensylvánie

    LoveToHaveFun50

    “Celkově skvělé chvíle pouze s pár chybkami”


    V červnu 2014 jsme si na pár dní vyjeli. Výlet jsme si zarezervovali přes Cheap Caribbean.com. Prostředí hotelu bylo bezchybné. Po příjezdu nás zcela ohromil jeho celkový vzhled. Lidé, kteří tam pracují, jsou velmi přátelští a vstřícní, i když jazyková bariéra může být občas problém. Pokoje by potřebovaly trochu větší péči. Po příjezdu jsme zjistili, že náš sejf není funkční, špunty v umyvadle a vaně nefungují, a již druhý den jim došly žínky…opravdu??? Jednou po návratu z pláže jsme měli zamčené dveře do koupelny. Pokojská je musela zavřít a zamknout…Zrcadlo v koupelně nebylo pořádně zavěšené. V recenzích jsem četl o zápachu z kanalizace, a musím přiznat, že jsem ho venku mezi oběma hotely cítil také. Mnoho věcí je ale na tomto místě pěkných; bazén, pláž, dobré bary i restaurace. Celkově jsme si to tu užili.


    DirectorBeachCaribe, Gerente v zařízení Hotel Barcelo Maya Beach, odpověděl na tuto recenzi.
    LoveToHaveFun50: Many thanks for your comments regarding your stay at Barcelo Maya Beach Resort, I am sorry that on this occasion the unintentional inconveniences in your rooms have not allowed you to fully enjoy your Vacation. I would like to inform you that all of our reception staff speak Spanish and English. Also, we have staff that are 100% fluent in other languages, they are tested as to their capability and continually trained to give our guests the best service, please accept our apologies that a language skilled employee was not made available to you. We look forward to have the opportunity to host you again and show you the services from which we have built our reputation. Best regards,

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