Discounts available at Barcelo.com

With the promo code MAYAPREMIUM you can get 15% discount at our hotels Barceló Maya Beach, Barceló Maya Caribe, Barceló Maya Colonial and Barceló Maya Tropical.

Promo code valid for bookings made before 31.03.2017 and for stays up until 30.04.2019.

Barceló Hotel Pool  Maya Beach

Barceló Maya Beach

Texto: 35067 Velkolepý pětihvězdičkový resort po nedávné rekonstrukci nabízí exkluzivní dovolenou na idylických plážích Karibského moře. Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q | 77750 Riviera Maya, Quintana Roo
+52 984 875 1500 +52 984 875 1501
Barceló Maya Beach Texto: 35067 4.5 out of 5 based on 7611 ratings. 7611 user reviews.
Barceló Maya Beach reviewed by LoveToHaveFun50 on . Celkově skvělé chvíle pouze s pár chybkami V červnu 2014 jsme si na pár dní vyjeli. Výlet jsme si zarezervovali přes Cheap Caribbean.com. Prostředí hotelu bylo bezchybné. Po příjezdu nás zcela ohromil jeho celkový vzhled. Lidé, kteří tam... Rating: 4
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Barceló Maya Beach

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo  


Places of Interest

78,7 km   Mezinárodní letiště Cancún 

0 m Chac Halal Beach

35 km Archeologická oblast Tulum

30 km Xel-Ha

Premios y Reconocimientos Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

Barceló Maya Beach

4.5/5 Round Indicators
| 7608 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spánku

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Pokoje

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Čistota

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Služby


HODNOCENÍ NÁVŠTĚVNÍKŮ

Výborné

53% Complete

4086

Velmi dobré

29% Complete

2208

Normální

9% Complete

740

Špatné

4% Complete

337

Velmi špatné

3% Complete

238

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    Round Indicators
    Audrey W Baltimore, Maryland. 02/28/2017 Krátké dovolené s přáteli

    “Magical Vacation”

    I had never planned on vacationing here but a music band I love hosted a weekend event here. I knew that I would love listening to the band on the beach at night but ended up falling in love with the resort as well. All of the staff was friendly, everything was tended tended to, and the crowd was the perfect size. I did not feel rushed or inconvenienced by anything. The checkout was fine and the drinks were not watered down (like some friends tell me hat inclusive hotels do sometimes). The only downside was that the food was tasteless and boring. They can work on that one for sure. Everything else was heavenly though. Big thumbs up.
    Round Indicators
    bassethound2 Minneapolis. 02/27/2017 Páry

    “Nice Resort w/ Poor Quality Food”

    We stayed here as part of a concert tour package this past weekend. I travel 200+ nights for business. Lifetime platinum status with several large US hotel chains. 2 million miles on Delta. SUMMARY Target market seems to be value customer looking for beach/pool and unlimited food/drinks, but not necessarily an intimate experience with fine touches and high quality experiences PROs - Clean resort w/ higher quality finishes in common areas - People are friendly, willing and ready to serve with a smile - Beach sand and water access nice and accessible - Coba building ocean front terrace jacuzzi - room was standard room w/ king bed, two day beds, small toilet area and nice shower w/ rainhead good water pressure - 1 hour from CUN - Ruins, cenotes, Akumal, Playa del Carmen all 20-30 minutes from location - Resort spans 3.5 - 4.0 km round trip when using pletiful sidewalks along beach and front lobbies of property so great for walking/running - Parking seemed limited, but always available and steps away from front lobbies - never a problem parking a rented suburban CONs - Food quality at 4 buffets & Strikers is worse than Denny's. McDonalds is better. Wife and I seriously debated this and came to this conclusion. - Food safety and handling procedures are unacceptable - personnel handling raw meat and then touching swinging doors with hand and grabbing fresh fruit cart - Not intimate, 2,700 units, 5 pools, 5 lobbies - 5 large resorts put together - Large southern pool water temperature was low 80's F - cold - Rooms are loud, plexiglass patio door windows with no seals on frame so hear neighbors on balcony/deck as if they are laying in bed with you - Front desk operations very, very slow - room keys didn't work on first attempts so returned to get new keys - two agents serving two customers in front of us. We were next up and it took 15 minutes or longer. - Confirmed inclusive packages are not for us given low value of food and desire to get off property everyday for lunch/dinners and private excursions Not the worst experience. Not a low quality resort. Just massive, with very poor quality food and would never recommend to friends - ever.
    Round Indicators
    aubreyjane008 Slidell, Texas. 02/26/2017 S rodinou

    “So Much Fun”

    Hotel Barcelo Maya Beach is so much fun! You can do so many great things like play mini golf and go "surfing." The service is great here and almost everything is free. The people in charge of the surfing are very nice and helpful.
    Round Indicators
    rdimon910 New Hampton, New York. 02/24/2017 Páry

    “Horrible First Impression, Beautiful Grounds, and then Sickness”

    This review is based on a trip that was taken in July of 2016. A group of myself and five other booked three ocean view rooms at the Barcelo Colonial. When we first arrived at Barcelo Colonial, the staff couldn't find our reservation. When they found our reservation, they had told us that our rooms were over at Barcelo Beach. We were a bit hesitant because we booked and paid for the Colonial, so we had asked to stay there. After an hour of waiting around, they finally admitted that the Colonial had been over-booked so there was no way of staying there. They assured us that the Maya Beach was an upgrade since it was newly renovated. We agreed to stay at Barcelo Beach, but then it took another hour for them to find three rooms with king sized beds. We finally get our three rooms, get to the rooms, and they gave us the wrong keys. At this point, we are extremely frustrated but just want to start our vacation. Getting over the check-in incident, the rooms were newly renovated like they mentioned and the grounds were beautiful. The staff keeps the hotel grounds and rooms clean. The beach was also absolutely beautiful. There is plenty of pool space and restaurants to choose from. The one complaint about the bar is that they were slow in getting drinks. Now to the worst part of the trip. Four days in, everything is going great until one of us gets very sick. She has a fever and can't hold any food in. The next day, the second of us gets sick with the same thing. When we got back home a day later, two others got sick with the same. Four out of the six of us caught some sort of stomach bug. My fiance was sick for two months after returning home (no exaggeration) and had to go to the doctors/hospital almost every week. We've been to Mexico twice before without any issue with eating the food or drinking at the resort. There was something at this resort that got us sick because we stayed on the resort the entire time. I will never be returning to this resort, and unfortunately for them will never be recommending this to anyone.

    DirectorBeachCaribe, Sub Director Beach v zařízení Hotel Barcelo Maya Beach, odpověděl na tuto recenzi.
     Dear Mr rdimon910 We are deeply sorry to hear that you felt poorly during your stay and not being immediately informed as we would have called a doctor for a check up, however we would like to take the opportunity to point out that our hotel, like all the hotels of our chain, undergoes regular independent audits sent both by the company and the tour operators we collaborate with to ensure our strict food safety management procedures, imposed on a global level by the company, are being followed and respected at all times; under no circumstances would we put our guests health at risk, their safety being of course our main concern, we can only assume that you may have consumed someting outside the hotel during your stay or on your way back home and sincerely hope that you are totally recovered as we speak. We appreciate the time you took to share your concerns occurred back in July 2016, is our hope that you will give us the opportunity to better serve you in the future. Sincerely Erika García Argueta Sub Director Beach| Assistant Director Beach Barceló Maya Grand Resort beach.subdirector@barcelomaya.com T+52 984 875 15 00 | Ext. 1521

    Round Indicators
    LoveToHaveFun50 Mohnton, Pensylvánie. 06/19/2014

    “Celkově skvělé chvíle pouze s pár chybkami”

    V červnu 2014 jsme si na pár dní vyjeli. Výlet jsme si zarezervovali přes Cheap Caribbean.com. Prostředí hotelu bylo bezchybné. Po příjezdu nás zcela ohromil jeho celkový vzhled. Lidé, kteří tam pracují, jsou velmi přátelští a vstřícní, i když jazyková bariéra může být občas problém. Pokoje by potřebovaly trochu větší péči. Po příjezdu jsme zjistili, že náš sejf není funkční, špunty v umyvadle a vaně nefungují, a již druhý den jim došly žínky…opravdu??? Jednou po návratu z pláže jsme měli zamčené dveře do koupelny. Pokojská je musela zavřít a zamknout…Zrcadlo v koupelně nebylo pořádně zavěšené. V recenzích jsem četl o zápachu z kanalizace, a musím přiznat, že jsem ho venku mezi oběma hotely cítil také. Mnoho věcí je ale na tomto místě pěkných; bazén, pláž, dobré bary i restaurace. Celkově jsme si to tu užili.

    DirectorBeachCaribe, Gerente v zařízení Hotel Barcelo Maya Beach, odpověděl na tuto recenzi.
     LoveToHaveFun50: Many thanks for your comments regarding your stay at Barcelo Maya Beach Resort, I am sorry that on this occasion the unintentional inconveniences in your rooms have not allowed you to fully enjoy your Vacation. I would like to inform you that all of our reception staff speak Spanish and English. Also, we have staff that are 100% fluent in other languages, they are tested as to their capability and continually trained to give our guests the best service, please accept our apologies that a language skilled employee was not made available to you. We look forward to have the opportunity to host you again and show you the services from which we have built our reputation. Best regards,

    HODNOCENÍ

    Round Indicators

    • únor 28 2017
    • Baltimore, Maryland
    • Krátké dovolené s přáteli

    Audrey W

    “Magical Vacation”


    I had never planned on vacationing here but a music band I love hosted a weekend event here. I knew that I would love listening to the band on the beach at night but ended up falling in love with the resort as well. All of the staff was friendly, everything was tended tended to, and the crowd was the perfect size. I did not feel rushed or inconvenienced by anything. The checkout was fine and the drinks were not watered down (like some friends tell me hat inclusive hotels do sometimes). The only downside was that the food was tasteless and boring. They can work on that one for sure. Everything else was heavenly though. Big thumbs up.


    HODNOCENÍ

    Round Indicators

    • únor 27 2017
    • Minneapolis
    • Páry

    bassethound2

    “Nice Resort w/ Poor Quality Food”


    We stayed here as part of a concert tour package this past weekend. I travel 200+ nights for business. Lifetime platinum status with several large US hotel chains. 2 million miles on Delta. SUMMARY Target market seems to be value customer looking for beach/pool and unlimited food/drinks, but not necessarily an intimate experience with fine touches and high quality experiences PROs - Clean resort w/ higher quality finishes in common areas - People are friendly, willing and ready to serve with a smile - Beach sand and water access nice and accessible - Coba building ocean front terrace jacuzzi - room was standard room w/ king bed, two day beds, small toilet area and nice shower w/ rainhead good water pressure - 1 hour from CUN - Ruins, cenotes, Akumal, Playa del Carmen all 20-30 minutes from location - Resort spans 3.5 - 4.0 km round trip when using pletiful sidewalks along beach and front lobbies of property so great for walking/running - Parking seemed limited, but always available and steps away from front lobbies - never a problem parking a rented suburban CONs - Food quality at 4 buffets & Strikers is worse than Denny's. McDonalds is better. Wife and I seriously debated this and came to this conclusion. - Food safety and handling procedures are unacceptable - personnel handling raw meat and then touching swinging doors with hand and grabbing fresh fruit cart - Not intimate, 2,700 units, 5 pools, 5 lobbies - 5 large resorts put together - Large southern pool water temperature was low 80's F - cold - Rooms are loud, plexiglass patio door windows with no seals on frame so hear neighbors on balcony/deck as if they are laying in bed with you - Front desk operations very, very slow - room keys didn't work on first attempts so returned to get new keys - two agents serving two customers in front of us. We were next up and it took 15 minutes or longer. - Confirmed inclusive packages are not for us given low value of food and desire to get off property everyday for lunch/dinners and private excursions Not the worst experience. Not a low quality resort. Just massive, with very poor quality food and would never recommend to friends - ever.


    HODNOCENÍ

    Round Indicators

    • únor 26 2017
    • Slidell, Texas
    • S rodinou

    aubreyjane008

    “So Much Fun”


    Hotel Barcelo Maya Beach is so much fun! You can do so many great things like play mini golf and go "surfing." The service is great here and almost everything is free. The people in charge of the surfing are very nice and helpful.


    HODNOCENÍ

    Round Indicators

    • únor 24 2017
    • New Hampton, New York
    • Páry

    rdimon910

    “Horrible First Impression, Beautiful Grounds, and then Sickness”


    This review is based on a trip that was taken in July of 2016. A group of myself and five other booked three ocean view rooms at the Barcelo Colonial. When we first arrived at Barcelo Colonial, the staff couldn't find our reservation. When they found our reservation, they had told us that our rooms were over at Barcelo Beach. We were a bit hesitant because we booked and paid for the Colonial, so we had asked to stay there. After an hour of waiting around, they finally admitted that the Colonial had been over-booked so there was no way of staying there. They assured us that the Maya Beach was an upgrade since it was newly renovated. We agreed to stay at Barcelo Beach, but then it took another hour for them to find three rooms with king sized beds. We finally get our three rooms, get to the rooms, and they gave us the wrong keys. At this point, we are extremely frustrated but just want to start our vacation. Getting over the check-in incident, the rooms were newly renovated like they mentioned and the grounds were beautiful. The staff keeps the hotel grounds and rooms clean. The beach was also absolutely beautiful. There is plenty of pool space and restaurants to choose from. The one complaint about the bar is that they were slow in getting drinks. Now to the worst part of the trip. Four days in, everything is going great until one of us gets very sick. She has a fever and can't hold any food in. The next day, the second of us gets sick with the same thing. When we got back home a day later, two others got sick with the same. Four out of the six of us caught some sort of stomach bug. My fiance was sick for two months after returning home (no exaggeration) and had to go to the doctors/hospital almost every week. We've been to Mexico twice before without any issue with eating the food or drinking at the resort. There was something at this resort that got us sick because we stayed on the resort the entire time. I will never be returning to this resort, and unfortunately for them will never be recommending this to anyone.


    DirectorBeachCaribe, Sub Director Beach v zařízení Hotel Barcelo Maya Beach, odpověděl na tuto recenzi.
    Dear Mr rdimon910 We are deeply sorry to hear that you felt poorly during your stay and not being immediately informed as we would have called a doctor for a check up, however we would like to take the opportunity to point out that our hotel, like all the hotels of our chain, undergoes regular independent audits sent both by the company and the tour operators we collaborate with to ensure our strict food safety management procedures, imposed on a global level by the company, are being followed and respected at all times; under no circumstances would we put our guests health at risk, their safety being of course our main concern, we can only assume that you may have consumed someting outside the hotel during your stay or on your way back home and sincerely hope that you are totally recovered as we speak. We appreciate the time you took to share your concerns occurred back in July 2016, is our hope that you will give us the opportunity to better serve you in the future. Sincerely Erika García Argueta Sub Director Beach| Assistant Director Beach Barceló Maya Grand Resort beach.subdirector@barcelomaya.com T+52 984 875 15 00 | Ext. 1521

    HODNOCENÍ

    Round Indicators

    • červen 19 2014
    • Mohnton, Pensylvánie

    LoveToHaveFun50

    “Celkově skvělé chvíle pouze s pár chybkami”


    V červnu 2014 jsme si na pár dní vyjeli. Výlet jsme si zarezervovali přes Cheap Caribbean.com. Prostředí hotelu bylo bezchybné. Po příjezdu nás zcela ohromil jeho celkový vzhled. Lidé, kteří tam pracují, jsou velmi přátelští a vstřícní, i když jazyková bariéra může být občas problém. Pokoje by potřebovaly trochu větší péči. Po příjezdu jsme zjistili, že náš sejf není funkční, špunty v umyvadle a vaně nefungují, a již druhý den jim došly žínky…opravdu??? Jednou po návratu z pláže jsme měli zamčené dveře do koupelny. Pokojská je musela zavřít a zamknout…Zrcadlo v koupelně nebylo pořádně zavěšené. V recenzích jsem četl o zápachu z kanalizace, a musím přiznat, že jsem ho venku mezi oběma hotely cítil také. Mnoho věcí je ale na tomto místě pěkných; bazén, pláž, dobré bary i restaurace. Celkově jsme si to tu užili.


    DirectorBeachCaribe, Gerente v zařízení Hotel Barcelo Maya Beach, odpověděl na tuto recenzi.
    LoveToHaveFun50: Many thanks for your comments regarding your stay at Barcelo Maya Beach Resort, I am sorry that on this occasion the unintentional inconveniences in your rooms have not allowed you to fully enjoy your Vacation. I would like to inform you that all of our reception staff speak Spanish and English. Also, we have staff that are 100% fluent in other languages, they are tested as to their capability and continually trained to give our guests the best service, please accept our apologies that a language skilled employee was not made available to you. We look forward to have the opportunity to host you again and show you the services from which we have built our reputation. Best regards,

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