Discounts available at Barcelo.com

With the promo code MAYAPREMIUM you can get 15% discount at our hotels Barceló Maya Beach, Barceló Maya Caribe, Barceló Maya Colonial and Barceló Maya Tropical.

Promo code valid for bookings made before 31.01.2017 and for stays up until 16.12.2017.

Barceló Hotel Pool  Maya Beach

Barceló Maya Beach

Texto: 35067 Velkolepý pětihvězdičkový resort po nedávné rekonstrukci nabízí exkluzivní dovolenou na idylických plážích Karibského moře. Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q | 77750 Riviera Maya, Quintana Roo
+52 984 875 1500 +52 984 875 1501
Barceló Maya Beach Texto: 35067 4.5 out of 5 based on 7603 ratings. 7603 user reviews.
Barceló Maya Beach reviewed by LoveToHaveFun50 on . Celkově skvělé chvíle pouze s pár chybkami V červnu 2014 jsme si na pár dní vyjeli. Výlet jsme si zarezervovali přes Cheap Caribbean.com. Prostředí hotelu bylo bezchybné. Po příjezdu nás zcela ohromil jeho celkový vzhled. Lidé, kteří tam... Rating: 4
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Barceló Maya Beach

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo  


Places of Interest

78,7 km   Mezinárodní letiště Cancún 

0 m Chac Halal Beach

35 km Archeologická oblast Tulum

30 km Xel-Ha

Premios y Reconocimientos Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

Barceló Maya Beach

4.5/5 Round Indicators
| 7606 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spánku

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Pokoje

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Čistota

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Služby


HODNOCENÍ NÁVŠTĚVNÍKŮ

Výborné

53% Complete

4086

Velmi dobré

28% Complete

2205

Normální

9% Complete

740

Špatné

4% Complete

336

Velmi špatné

3% Complete

239

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    Round Indicators
    dicduc Hamilton, Kanada. 02/23/2017 Páry

    “Great place with a main lobby staff issue!”

    We travelled to Barcelo Colonial with another couple the week of February 15th 2017. It is an absolutely beautiful place with great staff in all locations except for the staff in the main lobby. Right from the beginning the lobby staff were slow, very uninformed and not helpful in any way. From room issues to never being able to exchange currency, their incompetence shines through with every visit. The most glaring example would be in the room keys. A group of people lost the ability to access our rooms. The lobby staffs immediate and very attitude driven response to all was " you must have got the cards wet." When later told that the card left in our room didn't work either we were told it must have been something we did. I believe you just fix your customers issues and keep the attitude and finger pointing to yourself! On the other hand the ladies and gentlemen at the pool bar, the room maides and people in all the restaurants were absolutely amazing to deal with. Thanks to Alfredo and his guys in the buffet Thanks to Luis at the swim up bar It's a great resort with an awesome beach. Just be careful of the useless main lobby staff. The resort has amazing food but the lobby issues were enough for us not to return.
    Round Indicators
    YVR2007 Vancouver, BC, Canada. 02/23/2017 S rodinou

    “Great Stay - Family of 4”

    Enjoyed our 7 day trip to the Barceló Maya Beach. We travelled with our 2 kids, age 5 and 7. They enjoyed the kids club and really enjoyed the waterpark located in the center of the property. The property is well laid out, clean and the staff were friendly and helpful. The food was good and there was enough of a variety to satisfy everyone. The beach is beautiful. The staff do a great job of keeping the beach, pool and the grounds clean.
    Round Indicators
    Mike101065 Halifax, Nova Scotia. 02/23/2017 Páry

    “Don't go for the rooms...but good location and vacation”

    The lobby area is nothing special. The people at the front desk don't appear very happy but most are friendly enough. A few border on rude. The customer service people who book the a la carte's seem to hate people...not sure why. The rooms are dated and not in great shape. Ours flooded from the shower against the but. Apparently there was a leak from the "tub" that ran out into the room. They fixed it with caulking but afterwards i notices the rotting wood on the floor so it wasn't the first time it had happened. The fixes are not permanent. They need to take time to actually tear it out and fix it all properly. The beds are hard. Not unusual for resorts i find now. The bathroom was small. Not for 2 people to get ready around a sink type rooms. The grounds were beautiful though. The local wild life easily seen on the paths in day and at night. The grounds crews were much friendlier than the front desk staff. Adult only pool was great until the partying younger groups showed up. Including the 20 year olds who were clearly trying to have sex in the pool/hot tub area. Proved a bit difficult until she just decided she didn't care if people knew. Then they had no issue and quietly left afterwards. Can't fault them i suppose. Bartenders were great in the adult pool area. took great care of you. Beds in the area were not utilized as they cost $20 and few wanted to pay to lay on a slab of concrete (they were hard). Beach area was very nice but water was always churned up. Not clear. difficult to snorkel in the ocean unless over by the wharf area. Lots of fish over by the wharf though. Rays along the beach so just be careful where you step. Sand on the beach was great. Bit of rock in the water though so be careful where you step. Further left you went the worse it got. Mall was a waste of time. Very pushy sellers. looking was not an option. They never stopped trying to sell. And walking away took work. The italian a la carte wasn't worth the time. The steakhouse was decent. Not what i'd get in Canada but not bad. Waiters are friendly enough at the steakhouse. Italian they had a hard time understanding what we wanted/asked for. I ordered off the French version as they English version didn't contain what was on the French menu. Odd. The fruit was fantastic. Buffets were very good. Generally didn't have a problem finding something to eat. Grills at the pool/beach were ok but not great. depended on day and time you arrived to eat. freshness meant everything at the grill. The main pool area was clean and it was a nice pool. close to the beach so one person could stay here and the other could go try to snorkel in the churned up beach water. The beach "looked" fantastic. Swimming was a bit more a challenge given how rough the water was. It was always rough. Considering there was a reef just off shore it was a bit rougher than it should have been. I'd recommend the Colonial part of this 5 plex. Similar price and the rooms and lobby seemed better. The Beach rooms were just low quality. Food at all of them were similar. shared a la cartes. So you're not getting anything much better from one to the other....other than perhaps the Palace. Everything costs if you do it on this resort. Nothing is free/included. Be careful as the ocean equipment is all third party companies. Resort takes no responsibility for them or their business practices. The excursions are great. Recommend Akumal and Ek Belam as well as the Cenote Maya experience. Fantastic all of them.
    Round Indicators
    KAL94105 Southampton, New York. 02/23/2017 S rodinou

    “Fantastic Family Resort”

    Just got back from 5 days at the Maya Beach. My wife and I and two teens just loved it. The service is great, the room was super clean and quiet, the grounds are perfectly kept and beautiful and the amenities are just right. I highly recommend making reservations at the a la carte restaurants upon arriving. The buffets are good but will take a day to get used to if you've never been there. i.e. finding the best items and getting over your fear of getting ''la tourista''. The premium level option is totally worth it in my opinion. We would use the airport transfer offered by the resort again as they were prompt, polite and gave us lots of useful information about the area. This is a massive place and Barcelo' does a great job managing it, in my opinion. Any worries I had after reading the reviews here disappeared after wasting the day under beautiful palm trees on an azure Caribbean Sea while trying to decide whether to get another drink or go into the pool.... Enjoy.
    Round Indicators
    LoveToHaveFun50 Mohnton, Pensylvánie. 06/19/2014

    “Celkově skvělé chvíle pouze s pár chybkami”

    V červnu 2014 jsme si na pár dní vyjeli. Výlet jsme si zarezervovali přes Cheap Caribbean.com. Prostředí hotelu bylo bezchybné. Po příjezdu nás zcela ohromil jeho celkový vzhled. Lidé, kteří tam pracují, jsou velmi přátelští a vstřícní, i když jazyková bariéra může být občas problém. Pokoje by potřebovaly trochu větší péči. Po příjezdu jsme zjistili, že náš sejf není funkční, špunty v umyvadle a vaně nefungují, a již druhý den jim došly žínky…opravdu??? Jednou po návratu z pláže jsme měli zamčené dveře do koupelny. Pokojská je musela zavřít a zamknout…Zrcadlo v koupelně nebylo pořádně zavěšené. V recenzích jsem četl o zápachu z kanalizace, a musím přiznat, že jsem ho venku mezi oběma hotely cítil také. Mnoho věcí je ale na tomto místě pěkných; bazén, pláž, dobré bary i restaurace. Celkově jsme si to tu užili.

    DirectorBeachCaribe, Gerente v zařízení Hotel Barcelo Maya Beach, odpověděl na tuto recenzi.
     LoveToHaveFun50: Many thanks for your comments regarding your stay at Barcelo Maya Beach Resort, I am sorry that on this occasion the unintentional inconveniences in your rooms have not allowed you to fully enjoy your Vacation. I would like to inform you that all of our reception staff speak Spanish and English. Also, we have staff that are 100% fluent in other languages, they are tested as to their capability and continually trained to give our guests the best service, please accept our apologies that a language skilled employee was not made available to you. We look forward to have the opportunity to host you again and show you the services from which we have built our reputation. Best regards,

    HODNOCENÍ

    Round Indicators

    • únor 23 2017
    • Hamilton, Kanada
    • Páry

    dicduc

    “Great place with a main lobby staff issue!”


    We travelled to Barcelo Colonial with another couple the week of February 15th 2017. It is an absolutely beautiful place with great staff in all locations except for the staff in the main lobby. Right from the beginning the lobby staff were slow, very uninformed and not helpful in any way. From room issues to never being able to exchange currency, their incompetence shines through with every visit. The most glaring example would be in the room keys. A group of people lost the ability to access our rooms. The lobby staffs immediate and very attitude driven response to all was " you must have got the cards wet." When later told that the card left in our room didn't work either we were told it must have been something we did. I believe you just fix your customers issues and keep the attitude and finger pointing to yourself! On the other hand the ladies and gentlemen at the pool bar, the room maides and people in all the restaurants were absolutely amazing to deal with. Thanks to Alfredo and his guys in the buffet Thanks to Luis at the swim up bar It's a great resort with an awesome beach. Just be careful of the useless main lobby staff. The resort has amazing food but the lobby issues were enough for us not to return.


    HODNOCENÍ

    Round Indicators

    • únor 23 2017
    • Vancouver, BC, Canada
    • S rodinou

    YVR2007

    “Great Stay - Family of 4”


    Enjoyed our 7 day trip to the Barceló Maya Beach. We travelled with our 2 kids, age 5 and 7. They enjoyed the kids club and really enjoyed the waterpark located in the center of the property. The property is well laid out, clean and the staff were friendly and helpful. The food was good and there was enough of a variety to satisfy everyone. The beach is beautiful. The staff do a great job of keeping the beach, pool and the grounds clean.


    HODNOCENÍ

    Round Indicators

    • únor 23 2017
    • Halifax, Nova Scotia
    • Páry

    Mike101065

    “Don't go for the rooms...but good location and vacation”


    The lobby area is nothing special. The people at the front desk don't appear very happy but most are friendly enough. A few border on rude. The customer service people who book the a la carte's seem to hate people...not sure why. The rooms are dated and not in great shape. Ours flooded from the shower against the but. Apparently there was a leak from the "tub" that ran out into the room. They fixed it with caulking but afterwards i notices the rotting wood on the floor so it wasn't the first time it had happened. The fixes are not permanent. They need to take time to actually tear it out and fix it all properly. The beds are hard. Not unusual for resorts i find now. The bathroom was small. Not for 2 people to get ready around a sink type rooms. The grounds were beautiful though. The local wild life easily seen on the paths in day and at night. The grounds crews were much friendlier than the front desk staff. Adult only pool was great until the partying younger groups showed up. Including the 20 year olds who were clearly trying to have sex in the pool/hot tub area. Proved a bit difficult until she just decided she didn't care if people knew. Then they had no issue and quietly left afterwards. Can't fault them i suppose. Bartenders were great in the adult pool area. took great care of you. Beds in the area were not utilized as they cost $20 and few wanted to pay to lay on a slab of concrete (they were hard). Beach area was very nice but water was always churned up. Not clear. difficult to snorkel in the ocean unless over by the wharf area. Lots of fish over by the wharf though. Rays along the beach so just be careful where you step. Sand on the beach was great. Bit of rock in the water though so be careful where you step. Further left you went the worse it got. Mall was a waste of time. Very pushy sellers. looking was not an option. They never stopped trying to sell. And walking away took work. The italian a la carte wasn't worth the time. The steakhouse was decent. Not what i'd get in Canada but not bad. Waiters are friendly enough at the steakhouse. Italian they had a hard time understanding what we wanted/asked for. I ordered off the French version as they English version didn't contain what was on the French menu. Odd. The fruit was fantastic. Buffets were very good. Generally didn't have a problem finding something to eat. Grills at the pool/beach were ok but not great. depended on day and time you arrived to eat. freshness meant everything at the grill. The main pool area was clean and it was a nice pool. close to the beach so one person could stay here and the other could go try to snorkel in the churned up beach water. The beach "looked" fantastic. Swimming was a bit more a challenge given how rough the water was. It was always rough. Considering there was a reef just off shore it was a bit rougher than it should have been. I'd recommend the Colonial part of this 5 plex. Similar price and the rooms and lobby seemed better. The Beach rooms were just low quality. Food at all of them were similar. shared a la cartes. So you're not getting anything much better from one to the other....other than perhaps the Palace. Everything costs if you do it on this resort. Nothing is free/included. Be careful as the ocean equipment is all third party companies. Resort takes no responsibility for them or their business practices. The excursions are great. Recommend Akumal and Ek Belam as well as the Cenote Maya experience. Fantastic all of them.


    HODNOCENÍ

    Round Indicators

    • únor 23 2017
    • Southampton, New York
    • S rodinou

    KAL94105

    “Fantastic Family Resort”


    Just got back from 5 days at the Maya Beach. My wife and I and two teens just loved it. The service is great, the room was super clean and quiet, the grounds are perfectly kept and beautiful and the amenities are just right. I highly recommend making reservations at the a la carte restaurants upon arriving. The buffets are good but will take a day to get used to if you've never been there. i.e. finding the best items and getting over your fear of getting ''la tourista''. The premium level option is totally worth it in my opinion. We would use the airport transfer offered by the resort again as they were prompt, polite and gave us lots of useful information about the area. This is a massive place and Barcelo' does a great job managing it, in my opinion. Any worries I had after reading the reviews here disappeared after wasting the day under beautiful palm trees on an azure Caribbean Sea while trying to decide whether to get another drink or go into the pool.... Enjoy.


    HODNOCENÍ

    Round Indicators

    • červen 19 2014
    • Mohnton, Pensylvánie

    LoveToHaveFun50

    “Celkově skvělé chvíle pouze s pár chybkami”


    V červnu 2014 jsme si na pár dní vyjeli. Výlet jsme si zarezervovali přes Cheap Caribbean.com. Prostředí hotelu bylo bezchybné. Po příjezdu nás zcela ohromil jeho celkový vzhled. Lidé, kteří tam pracují, jsou velmi přátelští a vstřícní, i když jazyková bariéra může být občas problém. Pokoje by potřebovaly trochu větší péči. Po příjezdu jsme zjistili, že náš sejf není funkční, špunty v umyvadle a vaně nefungují, a již druhý den jim došly žínky…opravdu??? Jednou po návratu z pláže jsme měli zamčené dveře do koupelny. Pokojská je musela zavřít a zamknout…Zrcadlo v koupelně nebylo pořádně zavěšené. V recenzích jsem četl o zápachu z kanalizace, a musím přiznat, že jsem ho venku mezi oběma hotely cítil také. Mnoho věcí je ale na tomto místě pěkných; bazén, pláž, dobré bary i restaurace. Celkově jsme si to tu užili.


    DirectorBeachCaribe, Gerente v zařízení Hotel Barcelo Maya Beach, odpověděl na tuto recenzi.
    LoveToHaveFun50: Many thanks for your comments regarding your stay at Barcelo Maya Beach Resort, I am sorry that on this occasion the unintentional inconveniences in your rooms have not allowed you to fully enjoy your Vacation. I would like to inform you that all of our reception staff speak Spanish and English. Also, we have staff that are 100% fluent in other languages, they are tested as to their capability and continually trained to give our guests the best service, please accept our apologies that a language skilled employee was not made available to you. We look forward to have the opportunity to host you again and show you the services from which we have built our reputation. Best regards,

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