Barceló Hotel Pool  Maya Beach

Barceló Maya Beach

Texto: 35067 Velkolepý pětihvězdičkový resort po nedávné rekonstrukci nabízí exkluzivní dovolenou na idylických plážích Karibského moře. Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q | 77750 Riviera Maya, Quintana Roo
+52 984 875 1500 +52 984 875 1501
Barceló Maya Beach Texto: 35067 4.5 out of 5 based on 7688 ratings. 7688 user reviews.
Barceló Maya Beach reviewed by LoveToHaveFun50 on . Celkově skvělé chvíle pouze s pár chybkami V červnu 2014 jsme si na pár dní vyjeli. Výlet jsme si zarezervovali přes Cheap Caribbean.com. Prostředí hotelu bylo bezchybné. Po příjezdu nás zcela ohromil jeho celkový vzhled. Lidé, kteří tam... Rating: 4
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Barceló Maya Beach

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo  


Places of Interest

78,7 km   Mezinárodní letiště Cancún 

0 m Chac Halal Beach

35 km Archeologická oblast Tulum

30 km Xel-Ha

Premios y Reconocimientos Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

Barceló Maya Beach

4.5/5 Round Indicators
| 7690 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spánku

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Pokoje

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Čistota

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Služby


HODNOCENÍ NÁVŠTĚVNÍKŮ

Výborné

53% Complete

4134

Velmi dobré

29% Complete

2236

Normální

9% Complete

747

Špatné

4% Complete

336

Velmi špatné

3% Complete

237

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    Round Indicators
    abes70 Stonewall, Kanada. 03/22/2017 Krátké dovolené s přáteli

    “Best vacation ever”

    First trip to Mexico and already booking for next year. The food, rooms, pools and beaches were fantastic!!! Special thanks to Angel for the wonderful service and great hospitality!! Can't wait to go back!!
    Round Indicators
    Barbie R 03/21/2017 Krátké dovolené s přáteli

    “Travelled there twice”

    My husband and I have traveled there twice. Once for ou wedding then 2 years later for our friends wedding. For one I love the Mayan. Paradise. The hotel is very clean and open. The new renos are spectacular. We had friends stay at the Palace the only thing that they disliked about it is if you are traveling with friends stay in the same hotel. Everything is at the maya or the caribee. Manly the pools. Everything is well spread out. I always bring little gifts for the staff/ and room cleanibg. Our buffet staff always served us so if you know they have children buying them a day pass is always a nice gratuity. The only thing to watch for is the front desk may try to charge you differently. All cell phones have an currency app use it. Bus ride from airport 1 1/2 DON"T buy beer at airport buy on bus or else they will stop at a 7 eleven per say. Time share alley...HINT...walk till you get out of airport...Keep alll your paperwork DON"T show anyone and no one needs to see your passport. Put it in your safe and enjoy your vacation. Thanks. I travel lots as a travel agent. I flew with Sunwing, as the prices are good and for a 6 hour flight the budget is worth it.
    Round Indicators
    Titi0809 03/21/2017 S rodinou

    “"THE" Beach!!!”

    I spent one week with my baby's girl and my husband last month, and it was espectacular, the beach is the best! There are a lot of pools, the gardens are amazing, the rooms are not luxury but really comfortable and clean, the staff since you arrive are very kind. The buffets restaurants are very complete and the have an area with kids food which is good. The only observation that I have is that the a la carte restaurants depends on the number of nights that you spend, and I think that you should be able to use them all nights
    Round Indicators
    stoneymuggins Seattle, WA. 03/20/2017 Krátké dovolené s přáteli

    “Standard All-Inclusive - Lovely Pools & Beach, Horrible Food.”

    I recently stayed at the Barcelo Maya Beach, in Room 1111. The room in-and-of-itself was fine. The issue for us was that we had paid extra (i.e. 2K extra) to stay in an ocean-front room. When we arrived at the room, which is on the ground floor, we were met with a small grass yard, followed by a foot path, followed by a wall of trees. Beyond the trees was a restaurant and a bunch of garbage dumpsters. Apparently beyond all that, is the ocean. You could not see the ocean AT ALL from the room. When we brought this to the attention of the staff they basically didn't care, and then said that "ocean-front" just means that you are closer to the ocean than some other rooms, but should not be meant to indicate that you can actually see the ocean. The room itself is the same one I have seen in several other all-inclusives in the area. Moderately-sized marble covered bathroom, marble floors, marble pillars in the room to separate the beds from the "lounge area", which is two couches that face each other with a coffee table in the middle. The outside patio area was nice as it had a jacuzzi tub. We pulled one of the couches from the room outside (but covered) during our stay as the seating out there was way less-than comfortable. The food was gross. It's exactly what I expected. The a la carte restaurants are better than the buffets, but were often full, or you had to eat dinner at 4:30 or 10:30. The food is the same at every restaurant or buffet. The quality was meh. We often had to wait 15-20 minutes for standard food items to be brought out from the back. Chips but no salsa? That will be 20 minutes for Salsa. Hot dogs but no buns? Come back in 15 minutes. etc., etc. We ordered room service 3x - twice it never came, and the third time it arrived after two hours and was not warm in the slightest. The good stuff - the pool grounds and the beach area are lovely. The bartenders and wait staff at the pool/beach are lovely and personable. Each staff member that I interacted with outside of the front desk staff was wonderful. FYI - we stayed at the Barcelo for 5 days, and then stayed at an AirBnB in Playa Del Carmen for 5 days afterwards. The cost for the Barcelo was almost 4x what it was to stay in an AirBnB, factoring in airfare for both.

    DirectorBeachCaribe, Sub Director Beach v zařízení Hotel Barcelo Maya Beach, odpověděl na tuto recenzi.
     Dear stoneymuggins We sincerely appreciate the time you spent to share your comments following your visit to our Barceló Maya Beach hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. It has been disappointing to read your opinion of the room we accommodated you in for the duration of your holiday. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Feel free to contact me directly for any additional assistance. Looking forward hearing from you Erika García Argueta Sub Director Beach| Assistant Director Beach Barceló Maya Grand Resort beach.subdirector@barcelomaya.com T+52 984 875 15 00 | Ext. 1521

    Round Indicators
    LoveToHaveFun50 Mohnton, Pensylvánie. 06/19/2014

    “Celkově skvělé chvíle pouze s pár chybkami”

    V červnu 2014 jsme si na pár dní vyjeli. Výlet jsme si zarezervovali přes Cheap Caribbean.com. Prostředí hotelu bylo bezchybné. Po příjezdu nás zcela ohromil jeho celkový vzhled. Lidé, kteří tam pracují, jsou velmi přátelští a vstřícní, i když jazyková bariéra může být občas problém. Pokoje by potřebovaly trochu větší péči. Po příjezdu jsme zjistili, že náš sejf není funkční, špunty v umyvadle a vaně nefungují, a již druhý den jim došly žínky…opravdu??? Jednou po návratu z pláže jsme měli zamčené dveře do koupelny. Pokojská je musela zavřít a zamknout…Zrcadlo v koupelně nebylo pořádně zavěšené. V recenzích jsem četl o zápachu z kanalizace, a musím přiznat, že jsem ho venku mezi oběma hotely cítil také. Mnoho věcí je ale na tomto místě pěkných; bazén, pláž, dobré bary i restaurace. Celkově jsme si to tu užili.

    DirectorBeachCaribe, Gerente v zařízení Hotel Barcelo Maya Beach, odpověděl na tuto recenzi.
     LoveToHaveFun50: Many thanks for your comments regarding your stay at Barcelo Maya Beach Resort, I am sorry that on this occasion the unintentional inconveniences in your rooms have not allowed you to fully enjoy your Vacation. I would like to inform you that all of our reception staff speak Spanish and English. Also, we have staff that are 100% fluent in other languages, they are tested as to their capability and continually trained to give our guests the best service, please accept our apologies that a language skilled employee was not made available to you. We look forward to have the opportunity to host you again and show you the services from which we have built our reputation. Best regards,

    HODNOCENÍ

    Round Indicators

    • březen 22 2017
    • Stonewall, Kanada
    • Krátké dovolené s přáteli

    abes70

    “Best vacation ever”


    First trip to Mexico and already booking for next year. The food, rooms, pools and beaches were fantastic!!! Special thanks to Angel for the wonderful service and great hospitality!! Can't wait to go back!!


    HODNOCENÍ

    Round Indicators

    • březen 21 2017
    • Krátké dovolené s přáteli

    Barbie R

    “Travelled there twice”


    My husband and I have traveled there twice. Once for ou wedding then 2 years later for our friends wedding. For one I love the Mayan. Paradise. The hotel is very clean and open. The new renos are spectacular. We had friends stay at the Palace the only thing that they disliked about it is if you are traveling with friends stay in the same hotel. Everything is at the maya or the caribee. Manly the pools. Everything is well spread out. I always bring little gifts for the staff/ and room cleanibg. Our buffet staff always served us so if you know they have children buying them a day pass is always a nice gratuity. The only thing to watch for is the front desk may try to charge you differently. All cell phones have an currency app use it. Bus ride from airport 1 1/2 DON"T buy beer at airport buy on bus or else they will stop at a 7 eleven per say. Time share alley...HINT...walk till you get out of airport...Keep alll your paperwork DON"T show anyone and no one needs to see your passport. Put it in your safe and enjoy your vacation. Thanks. I travel lots as a travel agent. I flew with Sunwing, as the prices are good and for a 6 hour flight the budget is worth it.


    HODNOCENÍ

    Round Indicators

    • březen 21 2017
    • S rodinou

    Titi0809

    “"THE" Beach!!!”


    I spent one week with my baby's girl and my husband last month, and it was espectacular, the beach is the best! There are a lot of pools, the gardens are amazing, the rooms are not luxury but really comfortable and clean, the staff since you arrive are very kind. The buffets restaurants are very complete and the have an area with kids food which is good. The only observation that I have is that the a la carte restaurants depends on the number of nights that you spend, and I think that you should be able to use them all nights


    HODNOCENÍ

    Round Indicators

    • březen 20 2017
    • Seattle, WA
    • Krátké dovolené s přáteli

    stoneymuggins

    “Standard All-Inclusive - Lovely Pools & Beach, Horrible Food.”


    I recently stayed at the Barcelo Maya Beach, in Room 1111. The room in-and-of-itself was fine. The issue for us was that we had paid extra (i.e. 2K extra) to stay in an ocean-front room. When we arrived at the room, which is on the ground floor, we were met with a small grass yard, followed by a foot path, followed by a wall of trees. Beyond the trees was a restaurant and a bunch of garbage dumpsters. Apparently beyond all that, is the ocean. You could not see the ocean AT ALL from the room. When we brought this to the attention of the staff they basically didn't care, and then said that "ocean-front" just means that you are closer to the ocean than some other rooms, but should not be meant to indicate that you can actually see the ocean. The room itself is the same one I have seen in several other all-inclusives in the area. Moderately-sized marble covered bathroom, marble floors, marble pillars in the room to separate the beds from the "lounge area", which is two couches that face each other with a coffee table in the middle. The outside patio area was nice as it had a jacuzzi tub. We pulled one of the couches from the room outside (but covered) during our stay as the seating out there was way less-than comfortable. The food was gross. It's exactly what I expected. The a la carte restaurants are better than the buffets, but were often full, or you had to eat dinner at 4:30 or 10:30. The food is the same at every restaurant or buffet. The quality was meh. We often had to wait 15-20 minutes for standard food items to be brought out from the back. Chips but no salsa? That will be 20 minutes for Salsa. Hot dogs but no buns? Come back in 15 minutes. etc., etc. We ordered room service 3x - twice it never came, and the third time it arrived after two hours and was not warm in the slightest. The good stuff - the pool grounds and the beach area are lovely. The bartenders and wait staff at the pool/beach are lovely and personable. Each staff member that I interacted with outside of the front desk staff was wonderful. FYI - we stayed at the Barcelo for 5 days, and then stayed at an AirBnB in Playa Del Carmen for 5 days afterwards. The cost for the Barcelo was almost 4x what it was to stay in an AirBnB, factoring in airfare for both.


    DirectorBeachCaribe, Sub Director Beach v zařízení Hotel Barcelo Maya Beach, odpověděl na tuto recenzi.
    Dear stoneymuggins We sincerely appreciate the time you spent to share your comments following your visit to our Barceló Maya Beach hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. It has been disappointing to read your opinion of the room we accommodated you in for the duration of your holiday. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Feel free to contact me directly for any additional assistance. Looking forward hearing from you Erika García Argueta Sub Director Beach| Assistant Director Beach Barceló Maya Grand Resort beach.subdirector@barcelomaya.com T+52 984 875 15 00 | Ext. 1521

    HODNOCENÍ

    Round Indicators

    • červen 19 2014
    • Mohnton, Pensylvánie

    LoveToHaveFun50

    “Celkově skvělé chvíle pouze s pár chybkami”


    V červnu 2014 jsme si na pár dní vyjeli. Výlet jsme si zarezervovali přes Cheap Caribbean.com. Prostředí hotelu bylo bezchybné. Po příjezdu nás zcela ohromil jeho celkový vzhled. Lidé, kteří tam pracují, jsou velmi přátelští a vstřícní, i když jazyková bariéra může být občas problém. Pokoje by potřebovaly trochu větší péči. Po příjezdu jsme zjistili, že náš sejf není funkční, špunty v umyvadle a vaně nefungují, a již druhý den jim došly žínky…opravdu??? Jednou po návratu z pláže jsme měli zamčené dveře do koupelny. Pokojská je musela zavřít a zamknout…Zrcadlo v koupelně nebylo pořádně zavěšené. V recenzích jsem četl o zápachu z kanalizace, a musím přiznat, že jsem ho venku mezi oběma hotely cítil také. Mnoho věcí je ale na tomto místě pěkných; bazén, pláž, dobré bary i restaurace. Celkově jsme si to tu užili.


    DirectorBeachCaribe, Gerente v zařízení Hotel Barcelo Maya Beach, odpověděl na tuto recenzi.
    LoveToHaveFun50: Many thanks for your comments regarding your stay at Barcelo Maya Beach Resort, I am sorry that on this occasion the unintentional inconveniences in your rooms have not allowed you to fully enjoy your Vacation. I would like to inform you that all of our reception staff speak Spanish and English. Also, we have staff that are 100% fluent in other languages, they are tested as to their capability and continually trained to give our guests the best service, please accept our apologies that a language skilled employee was not made available to you. We look forward to have the opportunity to host you again and show you the services from which we have built our reputation. Best regards,

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