Discounts available at Barcelo.com

With the promo code MAYAPREMIUM you can get 15% discount at our hotels Barceló Maya Beach, Barceló Maya Caribe, Barceló Maya Colonial and Barceló Maya Tropical.

Promo code valid for bookings made before 31.01.2017 and for stays up until 16.12.2017.

Barceló Hotel Pool  Maya Colonial

Barceló Maya Colonial

Texto: 35639 Hotelový komplex all inclusive s vlastním spa, dětským klubem, 4 restauracemi a mnoha dalšími službami. Ideální jak pro rodiny, tak pro páry. Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q | 77750 Riviera Maya, Quintana Roo
+52 984 875 1500 52 984 875 1636
Barceló Maya Colonial Texto: 35639 4.5 out of 5 based on 5163 ratings. 5163 user reviews.
Barceló Maya Colonial reviewed by ofthestork on . Něco se změnilo... Jezdíval jsem do tohoto letoviska v posledních 3 letech a nikdy jsem neměl žádné stížnosti. Až do mojí poslední návštěvy. Ve svých restauracích a barech vypnuli klimatizaci. První den nám řekli, že... Rating: 2
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Barceló Maya Colonial

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo  


Places of Interest

78,7 km   Mezinárodní letiště Cancún 

0 m Chac Halal Beach

35 km Archeologická oblast Tulum

30 km Xel-Ha

Premios y Reconocimientos Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

Barceló Maya Colonial

4.5/5 Round Indicators
| 5177 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spánku

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Pokoje

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Čistota

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Služby


HODNOCENÍ NÁVŠTĚVNÍKŮ

Výborné

63% Complete

3310

Velmi dobré

23% Complete

1237

Normální

7% Complete

368

Špatné

2% Complete

153

Velmi špatné

2% Complete

109

Filtrovat podle

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    Round Indicators
    Rhonda H 02/21/2017 S rodinou

    “Wonderful vacation - fabulous service and great food”

    My husband and I and our 14-year-old twin boys stayed at the Barcelo over New Year's for seven days. We travelled with Transat and were very happy with our direct flight and our transportation from the Cancun airport directly to the Barcelo. We arrived around 7 PM on New Year's Eve, the staff greeted us with beverages and after a quick 10 minute wait in line we were on our way to our room. We stayed in the Colonial and we were very happy with the accommodations and it central location to all of the other buildings including the à la carts. Our first morning I booked the five à la cart that we were allowed for a seven night stay. Our favourite were definitely the Mexican and the Seafood restaurants, our least favourite was the Italian. Now in saying that, the food was top notch at every meal and every buffet we went to. The beach was incredible with lots to do from snorkelling to feeding the wild turtles or just lounging by the pool, I really liked that we could move from beach to pool and not have to reserve lounges. There was no getting up early to go and mark your spot. I would recommend taking some type of container for drinks, the lineup at the bars could be a little lengthy. The bartenders were outstanding and always remembered what it was I wanted to drink. I would definitely go back to this resort. The service and accommodations were top notch!
    Round Indicators
    Timothy G Calgary. 02/21/2017 S rodinou

    “Best Family Fun in the Sun”

    The Kids Club is Amazing! Sarah, Zula, Alma and Larissa are excellent with the kids and make everything fun for them. They play games inside and outside, in the pools. They take the kids to the Pirate Water Slide Park and to the Spa, just to name a few fun things. Every day is something new. The kids really like it and have made lots of new friends from around the world. The evening shows are fun for the family and well done. We have been going to the Barcelo Maya Colonial for 5 years and every year it get better. Why go anywhere else when it is all here.
    Round Indicators
    Emily N 02/20/2017 S rodinou

    “Incredible Facility- service needs improvement”

    Everything about the facility is top notch. Grounds are meticulous, beach is long and incredibly maintained, resort is a beautiful blend of jungle/water/beach. Super family friendly with lots of water parks for the kids and "barcy club" (daycare service). Rooms are clean with good sized decks. Buildings are beautiful with lots of character. Food at the buffets were better than what I was expecting after reading other reviews. Buffets do not have the best design "flow" but are overall good. Food at the a la cartes is excellent. We went to the Italian, Mexican, Sea food, Spanish and Japanese a la cartes are every single one served delicious food. The sea food and Japanese restaurants had excellent service, while the Mexican restaurant was poor service. Our dinner there took over 2 hours and we watched two other tables of people leave due to slow service (despite the restaurant being half empty). Room service took a very long time to delivery and wasn't great but also wasn't horrible. We had purchased the "premium" package which gives you premium alcohol and other upgrades such as access to the premium lounges etc.We had a lot of problems at the beach bar getting premium alcohol. We reported this to the premium lounge people on our second day and they assured us it would handled. Still, for the rest of our trip we were having problems receiving our premium alcohol. This was totally frustrating considering we paid for the upgrade mostly based soley on that. The response we often got from bartenders was that premium was for Palace guests only (which is not true). I did give the resort feedback on this issue again so hopefully they resolve this so others don't have the same issues, Overall the service was mediocre. The staff were not overly pleasant nor quick to please. We had a problem with bugs in our room and reported the issue twice but no one ever came to fix it. We did, however, receive excellent service from Henry and Oscar at the lobby (Colonial) lounge. The resort is massive with plenty of things to do/see. We will be returning to this resort in the future despite the service not being as good as others.
    Round Indicators
    TCBtcbTCB Kamloops, Kanada. 02/20/2017 Páry

    “Wedding at Barcelo Maya Colonial Feb. 14/17”

    We just got home from staying at the Barcelo Maya Colonial hotel in the Mayan riviera. We got married on February 14, 2017. Valentines Day. From the very first day we arrived we loved it. The hotel was perfect. The staff was always accommodating. I recommend getting the upgrade to premium. It was worth every penny. The service is amazing. Our wedding was so beautiful and the perfect wedding in paradise. It was exactly the way we imagined it, thanks to our wedding coordinator Abraham Amezquita. I can't say enough about this guy. He went above and beyond. Everything we asked for he would do. Even going to cancun on his day off to pick up things for us. We were wanting the perfect day and thanks to Abraham our dream wedding came to life. Thank you again Abraham and I recommend This hotel to anyone and Abraham as a wedding coordinator. Troy and Caitlin. T&C. Feb. 14/17
    Round Indicators
    ofthestork San Antonio, Texas. 06/24/2014

    “Něco se změnilo...”

    Jezdíval jsem do tohoto letoviska v posledních 3 letech a nikdy jsem neměl žádné stížnosti. Až do mojí poslední návštěvy. Ve svých restauracích a barech vypnuli klimatizaci. První den nám řekli, že je to technický problém, ale nic se nezměnilo po celý týden našeho pobytu.

    BMAYATROPICAL-GS, Gerente v zařízení Barcelo Maya Colonial, odpověděl na tuto recenzi.
     Dear guest, Barcelo Maya Colonial & Tropical Hotel works for the total satisfaction of our customers and ensure that our guests enjoy their stay. We regret you have had problems during your stay. Your comments will help us to continue working on our commitment to continuous improvement and quality standards. We appreciate very much your loyalty so please write us for your next visit to gteoperaciones.colonial@barcelomaya.com Best regards

    HODNOCENÍ

    Round Indicators

    • únor 21 2017
    • S rodinou

    Rhonda H

    “Wonderful vacation - fabulous service and great food”


    My husband and I and our 14-year-old twin boys stayed at the Barcelo over New Year's for seven days. We travelled with Transat and were very happy with our direct flight and our transportation from the Cancun airport directly to the Barcelo. We arrived around 7 PM on New Year's Eve, the staff greeted us with beverages and after a quick 10 minute wait in line we were on our way to our room. We stayed in the Colonial and we were very happy with the accommodations and it central location to all of the other buildings including the à la carts. Our first morning I booked the five à la cart that we were allowed for a seven night stay. Our favourite were definitely the Mexican and the Seafood restaurants, our least favourite was the Italian. Now in saying that, the food was top notch at every meal and every buffet we went to. The beach was incredible with lots to do from snorkelling to feeding the wild turtles or just lounging by the pool, I really liked that we could move from beach to pool and not have to reserve lounges. There was no getting up early to go and mark your spot. I would recommend taking some type of container for drinks, the lineup at the bars could be a little lengthy. The bartenders were outstanding and always remembered what it was I wanted to drink. I would definitely go back to this resort. The service and accommodations were top notch!


    HODNOCENÍ

    Round Indicators

    • únor 21 2017
    • Calgary
    • S rodinou

    Timothy G

    “Best Family Fun in the Sun”


    The Kids Club is Amazing! Sarah, Zula, Alma and Larissa are excellent with the kids and make everything fun for them. They play games inside and outside, in the pools. They take the kids to the Pirate Water Slide Park and to the Spa, just to name a few fun things. Every day is something new. The kids really like it and have made lots of new friends from around the world. The evening shows are fun for the family and well done. We have been going to the Barcelo Maya Colonial for 5 years and every year it get better. Why go anywhere else when it is all here.


    HODNOCENÍ

    Round Indicators

    • únor 20 2017
    • S rodinou

    Emily N

    “Incredible Facility- service needs improvement”


    Everything about the facility is top notch. Grounds are meticulous, beach is long and incredibly maintained, resort is a beautiful blend of jungle/water/beach. Super family friendly with lots of water parks for the kids and "barcy club" (daycare service). Rooms are clean with good sized decks. Buildings are beautiful with lots of character. Food at the buffets were better than what I was expecting after reading other reviews. Buffets do not have the best design "flow" but are overall good. Food at the a la cartes is excellent. We went to the Italian, Mexican, Sea food, Spanish and Japanese a la cartes are every single one served delicious food. The sea food and Japanese restaurants had excellent service, while the Mexican restaurant was poor service. Our dinner there took over 2 hours and we watched two other tables of people leave due to slow service (despite the restaurant being half empty). Room service took a very long time to delivery and wasn't great but also wasn't horrible. We had purchased the "premium" package which gives you premium alcohol and other upgrades such as access to the premium lounges etc.We had a lot of problems at the beach bar getting premium alcohol. We reported this to the premium lounge people on our second day and they assured us it would handled. Still, for the rest of our trip we were having problems receiving our premium alcohol. This was totally frustrating considering we paid for the upgrade mostly based soley on that. The response we often got from bartenders was that premium was for Palace guests only (which is not true). I did give the resort feedback on this issue again so hopefully they resolve this so others don't have the same issues, Overall the service was mediocre. The staff were not overly pleasant nor quick to please. We had a problem with bugs in our room and reported the issue twice but no one ever came to fix it. We did, however, receive excellent service from Henry and Oscar at the lobby (Colonial) lounge. The resort is massive with plenty of things to do/see. We will be returning to this resort in the future despite the service not being as good as others.


    HODNOCENÍ

    Round Indicators

    • únor 20 2017
    • Kamloops, Kanada
    • Páry

    TCBtcbTCB

    “Wedding at Barcelo Maya Colonial Feb. 14/17”


    We just got home from staying at the Barcelo Maya Colonial hotel in the Mayan riviera. We got married on February 14, 2017. Valentines Day. From the very first day we arrived we loved it. The hotel was perfect. The staff was always accommodating. I recommend getting the upgrade to premium. It was worth every penny. The service is amazing. Our wedding was so beautiful and the perfect wedding in paradise. It was exactly the way we imagined it, thanks to our wedding coordinator Abraham Amezquita. I can't say enough about this guy. He went above and beyond. Everything we asked for he would do. Even going to cancun on his day off to pick up things for us. We were wanting the perfect day and thanks to Abraham our dream wedding came to life. Thank you again Abraham and I recommend This hotel to anyone and Abraham as a wedding coordinator. Troy and Caitlin. T&C. Feb. 14/17


    HODNOCENÍ

    Round Indicators

    • červen 24 2014
    • San Antonio, Texas

    ofthestork

    “Něco se změnilo...”


    Jezdíval jsem do tohoto letoviska v posledních 3 letech a nikdy jsem neměl žádné stížnosti. Až do mojí poslední návštěvy. Ve svých restauracích a barech vypnuli klimatizaci. První den nám řekli, že je to technický problém, ale nic se nezměnilo po celý týden našeho pobytu.


    BMAYATROPICAL-GS, Gerente v zařízení Barcelo Maya Colonial, odpověděl na tuto recenzi.
    Dear guest, Barcelo Maya Colonial & Tropical Hotel works for the total satisfaction of our customers and ensure that our guests enjoy their stay. We regret you have had problems during your stay. Your comments will help us to continue working on our commitment to continuous improvement and quality standards. We appreciate very much your loyalty so please write us for your next visit to gteoperaciones.colonial@barcelomaya.com Best regards

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