Barceló Hotel Pool  Maya Colonial

Barceló Maya Colonial

Texto: 35639 Hotelový komplex all inclusive s vlastním spa, dětským klubem, 4 restauracemi a mnoha dalšími službami. Ideální jak pro rodiny, tak pro páry. Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q | 77750 Riviera Maya, Quintana Roo
+52 984 875 1500 52 984 875 1636
Barceló Maya Colonial Texto: 35639 4.5 out of 5 based on 5985 ratings. 5985 user reviews.
Barceló Maya Colonial reviewed by ofthestork on . Něco se změnilo... Jezdíval jsem do tohoto letoviska v posledních 3 letech a nikdy jsem neměl žádné stížnosti. Až do mojí poslední návštěvy. Ve svých restauracích a barech vypnuli klimatizaci. První den nám řekli, že... Rating: 2
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Barceló Maya Colonial

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo  


Places of Interest

78,7 km   Mezinárodní letiště Cancún 

0 m Chac Halal Beach

35 km Archeologická oblast Tulum

30 km Xel-Ha

Premios y Reconocimientos Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

Barceló Maya Colonial

4.5/5 Round Indicators
| 6021 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spánku

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Pokoje

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Čistota

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Služby


HODNOCENÍ NÁVŠTĚVNÍKŮ

Výborné

63% Complete

3820

Velmi dobré

23% Complete

1438

Normální

7% Complete

451

Špatné

3% Complete

188

Velmi špatné

2% Complete

124

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    R4451LBkristenm 10/16/2017 Krátké dovolené s přáteli

    “Barcelo Mayan Rules!!”

    I loved this resort, the scenery was amazing, people were helpful and fun. I would return to this resort in a heart beat!! Food was tasty and lots of selections. Would be nice if the bowling and the surf and ride was free for a few hrs a day. Otherwise so much fun

    BMAYAFASEII, Gerente v zařízení Barcelo Maya Colonial, odpověděl na tuto recenzi.
     Dear Kristen, Thank you for the great feedback of your recent holiday experience at our Barceló Maya Colonial; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. At Barceló we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. La Gerencia Barcelo Maya Colonial jeferecepcolonial@barcelomaya.com

    Round Indicators
    erikav324 New York City, New York. 10/16/2017 S rodinou

    “Very nice and clean”

    Hotel was very nice and clean. Staff was amazing and very professional. Food was mediocre, as they serve the same thing at the buffets day after day. Room is not so convenient as they dont have any Ac/dc or electrict sockets by the bedside. So for you to charge your phone or laptop it has to be done at the bathroom. The La Carte restaurant were nice but the food portions were less than average. By far the best a la Carte restaurant was kyoto. Beside the room not having no outlets by the bedside or near the computer desk, the overall experienc eas nice.

    BMAYAFASEII, Gerente v zařízení Barcelo Maya Colonial, odpověděl na tuto recenzi.
     Dear Erika, In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. We are also grateful for your highlight on the efforts of our maids to keep our installations and accommodations spotless at all times in order to guarantee our high standards related to hygiene and cleanliness which is one of the most important aspects for Barceló. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. La Gerencia Barcelo Maya Colonial jeferecepcolonial@barcelomaya.com

    Round Indicators
    Michelle H Denver. 10/16/2017 S rodinou

    “Could of been better”

    Our whole family was excited for this vacation when we booked it back in May. All the information we got about the resort was amazing and we could wait to be on site. Unfortunately, the day before our departure, mother nature against us, with a hurricane hitting about the same time as our flight, I called customer service to see what our options were. After making the decision to modify our duration based on the information that was provided to us, the resort did not fulfill their recommendation. However, we made the best of it and we got what we wanted, a place for us to spend time in sun on the beach.

    BMAYAFASEII, Gerente v zařízení Barcelo Maya Colonial, odpověděl na tuto recenzi.
     Dear Huston, We would like to thank you for your preference in selecting our Barceló Maya Colonial hotel for your holidays in the Riviera Maya, as well as for taking the time to tell us about your recent experience among us. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. La Gerencia Barcelo Maya Colonial jeferecepcolonial@barcelomaya.com

    Round Indicators
    843ashleymaries Los Angeles, Kalifornie. 10/16/2017 S rodinou

    “Watch out for the front desk”

    Over 2 hours to check in and over an hour trying to extend our stay. Had to leave and go stay at another hotel. Hotel is good if you make it past the front desk. The kid area is great but the buffet food can use improvement. We went off property to get dinner because the food was bad.
    Round Indicators
    ofthestork San Antonio, Texas. 06/24/2014

    “Něco se změnilo...”

    Jezdíval jsem do tohoto letoviska v posledních 3 letech a nikdy jsem neměl žádné stížnosti. Až do mojí poslední návštěvy. Ve svých restauracích a barech vypnuli klimatizaci. První den nám řekli, že je to technický problém, ale nic se nezměnilo po celý týden našeho pobytu.

    BMAYATROPICAL-GS, Gerente v zařízení Barcelo Maya Colonial, odpověděl na tuto recenzi.
     Dear guest, Barcelo Maya Colonial & Tropical Hotel works for the total satisfaction of our customers and ensure that our guests enjoy their stay. We regret you have had problems during your stay. Your comments will help us to continue working on our commitment to continuous improvement and quality standards. We appreciate very much your loyalty so please write us for your next visit to gteoperaciones.colonial@barcelomaya.com Best regards

    HODNOCENÍ

    Round Indicators

    • říjen 16 2017
    • Krátké dovolené s přáteli

    R4451LBkristenm

    “Barcelo Mayan Rules!!”


    I loved this resort, the scenery was amazing, people were helpful and fun. I would return to this resort in a heart beat!! Food was tasty and lots of selections. Would be nice if the bowling and the surf and ride was free for a few hrs a day. Otherwise so much fun


    BMAYAFASEII, Gerente v zařízení Barcelo Maya Colonial, odpověděl na tuto recenzi.
    Dear Kristen, Thank you for the great feedback of your recent holiday experience at our Barceló Maya Colonial; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. At Barceló we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. La Gerencia Barcelo Maya Colonial jeferecepcolonial@barcelomaya.com

    HODNOCENÍ

    Round Indicators

    • říjen 16 2017
    • New York City, New York
    • S rodinou

    erikav324

    “Very nice and clean”


    Hotel was very nice and clean. Staff was amazing and very professional. Food was mediocre, as they serve the same thing at the buffets day after day. Room is not so convenient as they dont have any Ac/dc or electrict sockets by the bedside. So for you to charge your phone or laptop it has to be done at the bathroom. The La Carte restaurant were nice but the food portions were less than average. By far the best a la Carte restaurant was kyoto. Beside the room not having no outlets by the bedside or near the computer desk, the overall experienc eas nice.


    BMAYAFASEII, Gerente v zařízení Barcelo Maya Colonial, odpověděl na tuto recenzi.
    Dear Erika, In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. We are also grateful for your highlight on the efforts of our maids to keep our installations and accommodations spotless at all times in order to guarantee our high standards related to hygiene and cleanliness which is one of the most important aspects for Barceló. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. La Gerencia Barcelo Maya Colonial jeferecepcolonial@barcelomaya.com

    HODNOCENÍ

    Round Indicators

    • říjen 16 2017
    • Denver
    • S rodinou

    Michelle H

    “Could of been better”


    Our whole family was excited for this vacation when we booked it back in May. All the information we got about the resort was amazing and we could wait to be on site. Unfortunately, the day before our departure, mother nature against us, with a hurricane hitting about the same time as our flight, I called customer service to see what our options were. After making the decision to modify our duration based on the information that was provided to us, the resort did not fulfill their recommendation. However, we made the best of it and we got what we wanted, a place for us to spend time in sun on the beach.


    BMAYAFASEII, Gerente v zařízení Barcelo Maya Colonial, odpověděl na tuto recenzi.
    Dear Huston, We would like to thank you for your preference in selecting our Barceló Maya Colonial hotel for your holidays in the Riviera Maya, as well as for taking the time to tell us about your recent experience among us. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. La Gerencia Barcelo Maya Colonial jeferecepcolonial@barcelomaya.com

    HODNOCENÍ

    Round Indicators

    • říjen 16 2017
    • Los Angeles, Kalifornie
    • S rodinou

    843ashleymaries

    “Watch out for the front desk”


    Over 2 hours to check in and over an hour trying to extend our stay. Had to leave and go stay at another hotel. Hotel is good if you make it past the front desk. The kid area is great but the buffet food can use improvement. We went off property to get dinner because the food was bad.


    HODNOCENÍ

    Round Indicators

    • červen 24 2014
    • San Antonio, Texas

    ofthestork

    “Něco se změnilo...”


    Jezdíval jsem do tohoto letoviska v posledních 3 letech a nikdy jsem neměl žádné stížnosti. Až do mojí poslední návštěvy. Ve svých restauracích a barech vypnuli klimatizaci. První den nám řekli, že je to technický problém, ale nic se nezměnilo po celý týden našeho pobytu.


    BMAYATROPICAL-GS, Gerente v zařízení Barcelo Maya Colonial, odpověděl na tuto recenzi.
    Dear guest, Barcelo Maya Colonial & Tropical Hotel works for the total satisfaction of our customers and ensure that our guests enjoy their stay. We regret you have had problems during your stay. Your comments will help us to continue working on our commitment to continuous improvement and quality standards. We appreciate very much your loyalty so please write us for your next visit to gteoperaciones.colonial@barcelomaya.com Best regards

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    Slevový* kód nebo kód promo akce (také se uvádí jako „promokód”) je kombinací písmen anebo čísel, které umožňují slevu z běžné ceny. Pokud máte slevový kód, zadejte jej a bude vám odečtena příslušná sleva v této rezervaci. Po zadání kódu ceny zobrazené v kroku 1 rezervačního procesu již zahrnují uplatněnou slevu. 

    Sleva neplatí pro ceny doplňkových anebo mimořádných služeb ani na ceny posledních pokojů, které jsou ještě v nabídce. Je dovolen pouze jeden slevový kód na rezervaci a bude platný pouze při provádění rezervace.** 

    Maximální výše souhrnné slevy je 25 % z ceny v hotelech v Latinské Americe a 20 % z ceny v hotelech v Evropě a Středomoří, přičemž je možná kombinace slevového kódu, speciální slevy*** (slevy za rezervace více pokojů, slevy senior, rezident, millenials, početná rodina atd.) a slevy za členství v my Barceló. 

    *Barceló si vyhrazuje právo na schválení platnosti zveřejněných slev. 

    **Využití slevového kódu neplatí při příjezdu do hotelu, sleva tedy bude uplatněna pouze při provádění rezervace. 

    ***Hotel si při hostově příjezdu vyžádá oficiální a platné dokumenty, aby si ověřil splnění podmínek slevových kódů a speciálních slev. V případě, že nebudou doloženy doklady nebo nedojde ke splnění podmínek, vyhrazuje si hotel právo doúčtovat dané částky odečtené při originální rezervaci.

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