Discounts available at Barcelo.com

With the promo code MAYAPREMIUM you can get 15% discount at our hotels Barceló Maya Beach, Barceló Maya Caribe, Barceló Maya Colonial and Barceló Maya Tropical.

Promo code valid for bookings made before 31.01.2017 and for stays up until 16.12.2017.

Barceló Hotel Pool  Maya Colonial

Barceló Maya Colonial

Texto: 35639 Hotelový komplex all inclusive s vlastním spa, dětským klubem, 4 restauracemi a mnoha dalšími službami. Ideální jak pro rodiny, tak pro páry. Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q | 77750 Riviera Maya, Quintana Roo
+52 984 875 1500 52 984 875 1636
Barceló Maya Colonial Texto: 35639 4.5 out of 5 based on 5163 ratings. 5163 user reviews.
Barceló Maya Colonial reviewed by ofthestork on . Něco se změnilo... Jezdíval jsem do tohoto letoviska v posledních 3 letech a nikdy jsem neměl žádné stížnosti. Až do mojí poslední návštěvy. Ve svých restauracích a barech vypnuli klimatizaci. První den nám řekli, že... Rating: 2
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Barceló Maya Colonial

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo  


Places of Interest

78,7 km   Mezinárodní letiště Cancún 

0 m Chac Halal Beach

35 km Archeologická oblast Tulum

30 km Xel-Ha

Premios y Reconocimientos Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

Barceló Maya Colonial

4.5/5 Round Indicators
| 5162 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spánku

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Pokoje

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Čistota

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Služby


HODNOCENÍ NÁVŠTĚVNÍKŮ

Výborné

63% Complete

3298

Velmi dobré

23% Complete

1235

Normální

7% Complete

368

Špatné

2% Complete

154

Velmi špatné

2% Complete

109

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    Round Indicators
    djc692017 Wingham, Kanada. 02/18/2017 Páry

    “Quite disappointed”

    We paid extra for the upgrade to superior room prestige and were very disappointed. First of all we were put into a room with 2 double bed for just me and my husband (we booked at the maya colonial, but we put into the maya tropical), no fruit basket on arrival, no bottle of tequila on arrival, coffee, chips, nuts, etc were not replenished daily when used and our room was not cleaned at all one day. We made the best of it, but will never book Barcelo again for our yearly vacation to Mexico. The beach was great, meals were good, lots to do over this huge resort but they are just sadly lacking in their attention to detail. If you are looking for a luxury vacation this is not the place for you.
    Round Indicators
    6JoanneHolland Montreal, Kanada. 02/16/2017 S rodinou

    “Fabulous family vacations!”

    Hola after 2weeks at the Barceló Maya Colonial (our third time here in one year) it just keeps getting better! The hotel is gorgeous from the beautiful beach and location the food the gym and all of the amazing people who work there. Having a 7 years old son we really appreciate the best kids club called The Barcy Club they have the most amazing activities each hour each everyday from Spanish lessons to cooking handcrafts, water park adventures and some many more activities! My son loved it so much that he couldn't wait every morning to have a new adventure everyday! This gave my husband and I some time together to relax and enjoy the adults activities! We cannot thank enough Sarahi (the manager) Larissa, Zuly and Alma for their caring professionalism and Fun that they possess. They cannot be Praised enough they're truly Wonderful💕 If you want a fantastic babysitter ❤ then ask for Zuly at the Barcy Club. People in the restaurant are great just to Thank a few Paola the hostess, Eduardo waiter, Antonio the outdoor grill and the hostess Brenda Janet Castillo at the French restaurant (Delicious food a must go!) If you can spend a little more it is truly worth it to upgrade to the premium club where Brenda will greet and kindly take care of all of your needs she is incredible!💚 Not to forget also in premium club Claudia, Milly and Lupita. Special thank you to the new manager Pedro! We are already looking forward to coming back to the Colonial ❤❤❤ -JP and Joanne Montreal, Canada
    Round Indicators
    Billwpg Winnipeg, Kanada. 02/15/2017 S rodinou

    “Wedding vacation”

    This was all set up by the wedding couple. We booked this a year in advance and when we arrived they moved is to the next hotel over it took me an hour to get back to this hotel as that was where everyone going to the wedding was staying. The are 5 Barcellos in a row here and this was the low season so they spread everyone out so it looks like every hotel has quests. In North America we would close 3 and run the other 2 at peak capacity to make money. We would never go back here as the food at the buffets was only eatable not great. The bar service was ok not great. We had 2 days of rain and the tiles on the floors everywhere is deadly when wet even with sandals on. We saw people slipping and hitting their heads. The daily activities we not great they had non structured games to play. We went to the adult pool most of the time and they did exercises there to music but the instructor blew a whistle to every beat and found this extremely annoying. On the second last day I had words with him about it and never heard the whistle again that was fantastic because the music was fine the other noise spoiled it all. It does have its own mall to shop at everything is here it we still went into Playa to shop. These hotels need people to come and stay and critique them as far as the whole holiday and what people want and expect for their vacation I have noticed this everywhere we have ever stayed because they are missing the mark on a lot of things that could all be fixed and would attract even more guests. They got us this time but have lost my family when it comes to this chain of hotels anywhere now. You pay so much on these holidays you can't afford to give them a second chance. Last time we stayed at the Rui Mexican Palace and that was the best experience we have ever had in Mexico everything was great and over exceeded our expectations over and over again.
    Round Indicators
    Crybabe619 02/14/2017 S rodinou

    “Horrible experience”

    Had a 40th anniversary vacation for my in-laws & it was a mess from the moment we walked in! ....HORRIBLE experience.....I dont even know where to begin....I could write a chapter on the rudeness, disorganization, locking us out of our rooms because the reservations did not state the childrens ages??......even to the point of taking all our my sister in laws cash to get in her room because the kids ages were not on the reservation!!.....how is that OUR fault??....NIGHTMARE! Our whole family, all 12 of us, agreed this was the worst hotel experience we have had & we vacation in Mexico often.....and we WON'T BE staying here, nor will any of our friends.....words spreads fast over 3 different states....adios Barcelo!
    Round Indicators
    ofthestork San Antonio, Texas. 06/24/2014

    “Něco se změnilo...”

    Jezdíval jsem do tohoto letoviska v posledních 3 letech a nikdy jsem neměl žádné stížnosti. Až do mojí poslední návštěvy. Ve svých restauracích a barech vypnuli klimatizaci. První den nám řekli, že je to technický problém, ale nic se nezměnilo po celý týden našeho pobytu.

    BMAYATROPICAL-GS, Gerente v zařízení Barcelo Maya Colonial, odpověděl na tuto recenzi.
     Dear guest, Barcelo Maya Colonial & Tropical Hotel works for the total satisfaction of our customers and ensure that our guests enjoy their stay. We regret you have had problems during your stay. Your comments will help us to continue working on our commitment to continuous improvement and quality standards. We appreciate very much your loyalty so please write us for your next visit to gteoperaciones.colonial@barcelomaya.com Best regards

    HODNOCENÍ

    Round Indicators

    • únor 18 2017
    • Wingham, Kanada
    • Páry

    djc692017

    “Quite disappointed”


    We paid extra for the upgrade to superior room prestige and were very disappointed. First of all we were put into a room with 2 double bed for just me and my husband (we booked at the maya colonial, but we put into the maya tropical), no fruit basket on arrival, no bottle of tequila on arrival, coffee, chips, nuts, etc were not replenished daily when used and our room was not cleaned at all one day. We made the best of it, but will never book Barcelo again for our yearly vacation to Mexico. The beach was great, meals were good, lots to do over this huge resort but they are just sadly lacking in their attention to detail. If you are looking for a luxury vacation this is not the place for you.


    HODNOCENÍ

    Round Indicators

    • únor 16 2017
    • Montreal, Kanada
    • S rodinou

    6JoanneHolland

    “Fabulous family vacations!”


    Hola after 2weeks at the Barceló Maya Colonial (our third time here in one year) it just keeps getting better! The hotel is gorgeous from the beautiful beach and location the food the gym and all of the amazing people who work there. Having a 7 years old son we really appreciate the best kids club called The Barcy Club they have the most amazing activities each hour each everyday from Spanish lessons to cooking handcrafts, water park adventures and some many more activities! My son loved it so much that he couldn't wait every morning to have a new adventure everyday! This gave my husband and I some time together to relax and enjoy the adults activities! We cannot thank enough Sarahi (the manager) Larissa, Zuly and Alma for their caring professionalism and Fun that they possess. They cannot be Praised enough they're truly Wonderful💕 If you want a fantastic babysitter ❤ then ask for Zuly at the Barcy Club. People in the restaurant are great just to Thank a few Paola the hostess, Eduardo waiter, Antonio the outdoor grill and the hostess Brenda Janet Castillo at the French restaurant (Delicious food a must go!) If you can spend a little more it is truly worth it to upgrade to the premium club where Brenda will greet and kindly take care of all of your needs she is incredible!💚 Not to forget also in premium club Claudia, Milly and Lupita. Special thank you to the new manager Pedro! We are already looking forward to coming back to the Colonial ❤❤❤ -JP and Joanne Montreal, Canada


    HODNOCENÍ

    Round Indicators

    • únor 15 2017
    • Winnipeg, Kanada
    • S rodinou

    Billwpg

    “Wedding vacation”


    This was all set up by the wedding couple. We booked this a year in advance and when we arrived they moved is to the next hotel over it took me an hour to get back to this hotel as that was where everyone going to the wedding was staying. The are 5 Barcellos in a row here and this was the low season so they spread everyone out so it looks like every hotel has quests. In North America we would close 3 and run the other 2 at peak capacity to make money. We would never go back here as the food at the buffets was only eatable not great. The bar service was ok not great. We had 2 days of rain and the tiles on the floors everywhere is deadly when wet even with sandals on. We saw people slipping and hitting their heads. The daily activities we not great they had non structured games to play. We went to the adult pool most of the time and they did exercises there to music but the instructor blew a whistle to every beat and found this extremely annoying. On the second last day I had words with him about it and never heard the whistle again that was fantastic because the music was fine the other noise spoiled it all. It does have its own mall to shop at everything is here it we still went into Playa to shop. These hotels need people to come and stay and critique them as far as the whole holiday and what people want and expect for their vacation I have noticed this everywhere we have ever stayed because they are missing the mark on a lot of things that could all be fixed and would attract even more guests. They got us this time but have lost my family when it comes to this chain of hotels anywhere now. You pay so much on these holidays you can't afford to give them a second chance. Last time we stayed at the Rui Mexican Palace and that was the best experience we have ever had in Mexico everything was great and over exceeded our expectations over and over again.


    HODNOCENÍ

    Round Indicators

    • únor 14 2017
    • S rodinou

    Crybabe619

    “Horrible experience”


    Had a 40th anniversary vacation for my in-laws & it was a mess from the moment we walked in! ....HORRIBLE experience.....I dont even know where to begin....I could write a chapter on the rudeness, disorganization, locking us out of our rooms because the reservations did not state the childrens ages??......even to the point of taking all our my sister in laws cash to get in her room because the kids ages were not on the reservation!!.....how is that OUR fault??....NIGHTMARE! Our whole family, all 12 of us, agreed this was the worst hotel experience we have had & we vacation in Mexico often.....and we WON'T BE staying here, nor will any of our friends.....words spreads fast over 3 different states....adios Barcelo!


    HODNOCENÍ

    Round Indicators

    • červen 24 2014
    • San Antonio, Texas

    ofthestork

    “Něco se změnilo...”


    Jezdíval jsem do tohoto letoviska v posledních 3 letech a nikdy jsem neměl žádné stížnosti. Až do mojí poslední návštěvy. Ve svých restauracích a barech vypnuli klimatizaci. První den nám řekli, že je to technický problém, ale nic se nezměnilo po celý týden našeho pobytu.


    BMAYATROPICAL-GS, Gerente v zařízení Barcelo Maya Colonial, odpověděl na tuto recenzi.
    Dear guest, Barcelo Maya Colonial & Tropical Hotel works for the total satisfaction of our customers and ensure that our guests enjoy their stay. We regret you have had problems during your stay. Your comments will help us to continue working on our commitment to continuous improvement and quality standards. We appreciate very much your loyalty so please write us for your next visit to gteoperaciones.colonial@barcelomaya.com Best regards

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