Discounts available at Barcelo.com

With the promo code MAYAPREMIUM you can get 15% discount at our hotels Barceló Maya Beach, Barceló Maya Caribe, Barceló Maya Colonial and Barceló Maya Tropical.

Promo code valid for bookings made before 31.01.2017 and for stays up until 16.12.2017.

Barceló Hotel Pool  Maya Colonial

Barceló Maya Colonial

Texto: 35639 Hotelový komplex all inclusive s vlastním spa, dětským klubem, 4 restauracemi a mnoha dalšími službami. Ideální jak pro rodiny, tak pro páry. Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q | 77750 Riviera Maya, Quintana Roo
+52 984 875 1500 52 984 875 1636
Barceló Maya Colonial Texto: 35639 4.5 out of 5 based on 5185 ratings. 5185 user reviews.
Barceló Maya Colonial reviewed by ofthestork on . Něco se změnilo... Jezdíval jsem do tohoto letoviska v posledních 3 letech a nikdy jsem neměl žádné stížnosti. Až do mojí poslední návštěvy. Ve svých restauracích a barech vypnuli klimatizaci. První den nám řekli, že... Rating: 2
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Barceló Maya Colonial

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo  


Places of Interest

78,7 km   Mezinárodní letiště Cancún 

0 m Chac Halal Beach

35 km Archeologická oblast Tulum

30 km Xel-Ha

Premios y Reconocimientos Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

Barceló Maya Colonial

4.5/5 Round Indicators
| 5185 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spánku

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Pokoje

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Čistota

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Služby


HODNOCENÍ NÁVŠTĚVNÍKŮ

Výborné

64% Complete

3319

Velmi dobré

23% Complete

1238

Normální

7% Complete

369

Špatné

2% Complete

152

Velmi špatné

2% Complete

109

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    Round Indicators
    BWhite27 Ottawa, Kanada. 02/24/2017 S rodinou

    “Good but not worth the price”

    This was my 4th time to Mayan Riviera and 2nd time brining the kids (11 and 14). I'm comparing this to the other resorts I've stayed at which are Paradisus, Grand Sunset Princess, and Moon Palace. This year I was looking for a resort that had a nice beach, good snorkelling, and a more tropical outdoor feel to it. Barcelo succeeded there and I found what I was looking for. The snorkelling was very fun and we saw lots of fish and even a couple sting ray. The whole resort is clean and the rooms were fine (beds were not very comfortable). Reservations are hard to come by and basically after so many tries I just told Guest Services to book me at whatever was available. We did enjoy all the restaurants but didn't like not being able to choose where we wanted to go. What I didn't like was all the extras they wanted to charge for. Premium booze, surfing machine, video games, "nicer" restaurants, water park, the list goes on. All the items we got for free at the other resorts were extra here. Now what is frustrating is that I paid more for this resort than even the Moon Palace. Keep in mind that the CDN exchange rate was much better 2 years ago when I went to Moon Palace. The food at the buffet was decent for breakfast but just ok for lunch and not great for dinner. I certainly miss that luxurious feeling I'm use to in the Mayan Riviera. You can find it in places at Barcelo but not everywhere. Service was good at the restaurants but the pool bar service is very slow. Service in general wasn't as friendly as I've had elsewhere. I would recommend this place if you get a great price. Especially if you're looking for a great beach and snorkelling. However the family and I agree that we'll be looking elsewhere next year.
    Round Indicators
    jodibergeron Whitby, Kanada. 02/23/2017 S rodinou

    “Kids club”

    My kids loved the Kids club. Had a great time with Sarahi and Zuly who are amazing with the kids Lots of games activities and crafts Also some little trips around the resort which they supervised Beautiful beach good food
    Round Indicators
    Richard P 02/23/2017 Páry

    “Juan Duarte!!!”

    Besides a wonderful stay with my girlfriend this past December as a result of the hotel and staff, I wanted to offer my public thanks to one employee in particular: An impressively hospitable bartender in the Colonial Lobby Bar (Premium) by the name of Juan Duarte. This man understands what life on vacation for his guests is really about. And in all sincerity I am very hard to impress. He adopted a delicate balance between being chill & relaxed, but also working hard to help us have a seamless evening, night after night. Well done.

    BMAYAFASEII, Gerente v zařízení Barcelo Maya Colonial, odpověděl na tuto recenzi.
     Dear Guest, Thank you very much for sharing this great review of your recent stay at Barceló Maya Colonial. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We hope to have the privilege and the honor to share with you again soon. Best regards, La Gerencia jeferecepcolonial@barcelomaya.com

    Round Indicators
    JohnJ1959 Victoria, Kanada. 02/22/2017 S rodinou

    “Another outstanding trip!”

    We've been here about half a dozen times...every time it gets cleaner, tidier, better customer service, ever more beautiful...likely our best Mexico holiday ever! There were several key people that helped our trip become the best ever...our breakfast valet - Berzain Martinez Hernandez and our room cleaner - Luceli Acosta...both outstanding employees that represented the excellence of this amazing resort.

    BMAYAFASEII, Gerente v zařízení Barcelo Maya Colonial, odpověděl na tuto recenzi.
     Dear Guest, Thank you very much for sharing this great review of your recent stay at Barceló Maya Colonial. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We hope to have the privilege and the honor to share with you again soon. Best regards, La Gerencia jeferecepcolonial@barcelomaya.com

    Round Indicators
    ofthestork San Antonio, Texas. 06/24/2014

    “Něco se změnilo...”

    Jezdíval jsem do tohoto letoviska v posledních 3 letech a nikdy jsem neměl žádné stížnosti. Až do mojí poslední návštěvy. Ve svých restauracích a barech vypnuli klimatizaci. První den nám řekli, že je to technický problém, ale nic se nezměnilo po celý týden našeho pobytu.

    BMAYATROPICAL-GS, Gerente v zařízení Barcelo Maya Colonial, odpověděl na tuto recenzi.
     Dear guest, Barcelo Maya Colonial & Tropical Hotel works for the total satisfaction of our customers and ensure that our guests enjoy their stay. We regret you have had problems during your stay. Your comments will help us to continue working on our commitment to continuous improvement and quality standards. We appreciate very much your loyalty so please write us for your next visit to gteoperaciones.colonial@barcelomaya.com Best regards

    HODNOCENÍ

    Round Indicators

    • únor 24 2017
    • Ottawa, Kanada
    • S rodinou

    BWhite27

    “Good but not worth the price”


    This was my 4th time to Mayan Riviera and 2nd time brining the kids (11 and 14). I'm comparing this to the other resorts I've stayed at which are Paradisus, Grand Sunset Princess, and Moon Palace. This year I was looking for a resort that had a nice beach, good snorkelling, and a more tropical outdoor feel to it. Barcelo succeeded there and I found what I was looking for. The snorkelling was very fun and we saw lots of fish and even a couple sting ray. The whole resort is clean and the rooms were fine (beds were not very comfortable). Reservations are hard to come by and basically after so many tries I just told Guest Services to book me at whatever was available. We did enjoy all the restaurants but didn't like not being able to choose where we wanted to go. What I didn't like was all the extras they wanted to charge for. Premium booze, surfing machine, video games, "nicer" restaurants, water park, the list goes on. All the items we got for free at the other resorts were extra here. Now what is frustrating is that I paid more for this resort than even the Moon Palace. Keep in mind that the CDN exchange rate was much better 2 years ago when I went to Moon Palace. The food at the buffet was decent for breakfast but just ok for lunch and not great for dinner. I certainly miss that luxurious feeling I'm use to in the Mayan Riviera. You can find it in places at Barcelo but not everywhere. Service was good at the restaurants but the pool bar service is very slow. Service in general wasn't as friendly as I've had elsewhere. I would recommend this place if you get a great price. Especially if you're looking for a great beach and snorkelling. However the family and I agree that we'll be looking elsewhere next year.


    HODNOCENÍ

    Round Indicators

    • únor 23 2017
    • Whitby, Kanada
    • S rodinou

    jodibergeron

    “Kids club”


    My kids loved the Kids club. Had a great time with Sarahi and Zuly who are amazing with the kids Lots of games activities and crafts Also some little trips around the resort which they supervised Beautiful beach good food


    HODNOCENÍ

    Round Indicators

    • únor 23 2017
    • Páry

    Richard P

    “Juan Duarte!!!”


    Besides a wonderful stay with my girlfriend this past December as a result of the hotel and staff, I wanted to offer my public thanks to one employee in particular: An impressively hospitable bartender in the Colonial Lobby Bar (Premium) by the name of Juan Duarte. This man understands what life on vacation for his guests is really about. And in all sincerity I am very hard to impress. He adopted a delicate balance between being chill & relaxed, but also working hard to help us have a seamless evening, night after night. Well done.


    BMAYAFASEII, Gerente v zařízení Barcelo Maya Colonial, odpověděl na tuto recenzi.
    Dear Guest, Thank you very much for sharing this great review of your recent stay at Barceló Maya Colonial. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We hope to have the privilege and the honor to share with you again soon. Best regards, La Gerencia jeferecepcolonial@barcelomaya.com

    HODNOCENÍ

    Round Indicators

    • únor 22 2017
    • Victoria, Kanada
    • S rodinou

    JohnJ1959

    “Another outstanding trip!”


    We've been here about half a dozen times...every time it gets cleaner, tidier, better customer service, ever more beautiful...likely our best Mexico holiday ever! There were several key people that helped our trip become the best ever...our breakfast valet - Berzain Martinez Hernandez and our room cleaner - Luceli Acosta...both outstanding employees that represented the excellence of this amazing resort.


    BMAYAFASEII, Gerente v zařízení Barcelo Maya Colonial, odpověděl na tuto recenzi.
    Dear Guest, Thank you very much for sharing this great review of your recent stay at Barceló Maya Colonial. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We hope to have the privilege and the honor to share with you again soon. Best regards, La Gerencia jeferecepcolonial@barcelomaya.com

    HODNOCENÍ

    Round Indicators

    • červen 24 2014
    • San Antonio, Texas

    ofthestork

    “Něco se změnilo...”


    Jezdíval jsem do tohoto letoviska v posledních 3 letech a nikdy jsem neměl žádné stížnosti. Až do mojí poslední návštěvy. Ve svých restauracích a barech vypnuli klimatizaci. První den nám řekli, že je to technický problém, ale nic se nezměnilo po celý týden našeho pobytu.


    BMAYATROPICAL-GS, Gerente v zařízení Barcelo Maya Colonial, odpověděl na tuto recenzi.
    Dear guest, Barcelo Maya Colonial & Tropical Hotel works for the total satisfaction of our customers and ensure that our guests enjoy their stay. We regret you have had problems during your stay. Your comments will help us to continue working on our commitment to continuous improvement and quality standards. We appreciate very much your loyalty so please write us for your next visit to gteoperaciones.colonial@barcelomaya.com Best regards

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