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Barceló Hotel Beach Maya Palace Deluxe

Barceló Maya Palace

Texto: 36011 Exkluzivní resort přímo u moře s all inclusive 24 hodin denně, který nabízí vybranou kuchyni a volnočasové aktivity. Carretera Chetumal Puerto Juárez Km. 266,3 | 77750 Riviera Maya, Quintana Roo
+52 984 875 1500 52 984 875 1580
Barceló Maya Palace Texto: 36011 4.5 out of 5 based on 5513 ratings. 5513 user reviews.
Barceló Maya Palace reviewed by Monica R on . Excelentní hotel Ubytovali jsme se tu na začátku června. Pláž byla nádherná. Pozemky byly velmi tropické a excelentně udržované. Pokoje velmi moderní a čisté. Jedinou výtkou je recepce. Velmi hrubá a vůbec ne... Rating: 4
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Barceló Maya Palace

Carretera Chetumal Puerto Juárez Km. 266,3   77750 Riviera Maya, Quintana Roo  


Places of Interest

78,7 km   Mezinárodní letiště Cancún 

0 m Chac Halal Beach

35 km Archeologická oblast Tulum

30 km Xel-Ha

Premios y Reconocimientos Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

Barceló Maya Palace

4.5/5 Round Indicators
| 5515 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spánku

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Pokoje

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Čistota

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Služby


HODNOCENÍ NÁVŠTĚVNÍKŮ

Výborné

61% Complete

3374

Velmi dobré

23% Complete

1292

Normální

9% Complete

517

Špatné

3% Complete

176

Velmi špatné

2% Complete

156

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    Round Indicators
    Mike B Vernon, Kanada. 02/23/2017 Páry

    “Amazing time at Barceló Maya Palace!!!!”

    This was are 9th time at Barceló Maya Palace and we had an amazing experience! The staff and management were very helpful and friendly. The resort was so beautiful and clean, the grounds people did an amazing job. The rooms were very clean and comfortable. The food was excellent as always! Can't wait to return for our 10th visit in 2018!!!!
    Round Indicators
    Kristen C 02/23/2017 S rodinou

    “Great family resort 🌟”

    The entire Barcelo resort is a fantastic family destination. We have been to Rivera Maya many times and usually stay at smaller places when we travel without our children (ages 6&9). This trip we wanted to have an all inclusive resort that had experiences that would be good for kids. It was amazing! The room was perfect, it had a huge comfortable king and 2 twin day beds that were perfect for the kids. Everyone has their own space. Pools and beaches were amazing. Multiple water parks and perfect sandy beaches with a good mix of shade and sun. The snorkeling right on the beach is a perfect spot to swim with sea turtles and lots of fish in beautiful clear water. There are multiple restaurants for dinner and lots of kids options. I have one child who is an adventurous eater and one picky eater and both were very happy with all the options. The buffets are easy and have lots of delicious food. The best thing was the Kids Club has tons of activities for kids of all ages. They had so much fun! The staff was great, very caring and welcoming. The kids wanted to go everyday so it left us some alone time as parents to enjoy adult time. This is a perfect resort for families, we can't wait to return!
    Round Indicators
    Dave J Brandon. 02/23/2017 S rodinou

    “Great First Stay For Our Family”

    We just returned from our first stay at the Barcelo Maya Palace. We were there 2/15-2/22. This was our first attempt at an all-inclusive having taken three cruises prior to this. Check-in took about 30 minutes, but we understood later why as it takes a while to get guests "set-up" for the week...bracelets, internet, how to do food reservations, special communication for food allergies in our family etc. Our room had a couple of minor issues that needed to be fixed...a bathroom door was off the track and one of the blades on the ceiling fan came loose, but they were fixed the same day we called. Food was amazing. We always had access to food and were pleased with almost all of our evening dinners. Our son has several food allergies and the staff at the entire facility went above and beyond to accommodate him. We were simply given a letter at check-in (in espanol) and we'd hand that to the staff when we arrived. Some chefs even made one-off special treats for him. The pools were great. Smaller kids had their activity pool and adults had access to a huge meandering wading pool where we never felt crowded. The specialty pools (wave pool, pirate ship etc.) are in the other connected Barcelo resorts, but guests at the Palace have access to the entire resort. A double decker bus came by every 10 minutes if we wanted to ride to the connected Barcelo facilities. I can't say enough about the friendliness of the staff. We were treated like royalty. By the end of our stay we were able to make small talk in Spanish. We took advantage of snorkeling, the fitness centers, the "U-Spa", the Maya Mall, Strikers bowling alley, mini-golf and took an excursion one day. I do believe we will return to the Barcelo Maya Palace in the near future. There were so many activities, we still have plenty of new things to do when we return. One thing I will mention, even though it's all-inclusive and tips are "included", we found that some tipping is still the norm, but a $5 US tip down there is like a $10 or $15 tip in the U.S.
    Round Indicators
    mjfrost Mount Pleasant, South Carolina. 02/22/2017 S rodinou

    “Jesus and Miguel at Caribe restaurant!”

    A spectacular experience for our first day at the resort! We explored the resort when we fist arrived and found the entire staff to be very welcoming. For dinner, we chose Caribe Restaurant, great seafood and even better atmospheres. Jesus and Miguel took care of our table, and it was Thea best service I've received in a long time. Kudos to Jesus and Miguel for a job well done!
    Round Indicators
    Monica R Toronto. 06/25/2014

    “Excelentní hotel”

    Ubytovali jsme se tu na začátku června. Pláž byla nádherná. Pozemky byly velmi tropické a excelentně udržované. Pokoje velmi moderní a čisté. Jedinou výtkou je recepce. Velmi hrubá a vůbec ne ochotná. Personál v restauraci byl excelentní, stejně jako zaměstnanci úklidu. Je to excelentní hotel pro malé děti a také lidi postaršího věku.

    HBarcelo-Maya-Palace, Director General v zařízení Barcelo Maya Palace, odpověděl na tuto recenzi.
     Dear Monica R, We acknowledge receipt of your comments and please be assured that this information help us to take actions and be better every day. Cordially, Armando Becerra M. General Manager Barceló Maya Palace Deluxe

    HODNOCENÍ

    Round Indicators

    • únor 23 2017
    • Vernon, Kanada
    • Páry

    Mike B

    “Amazing time at Barceló Maya Palace!!!!”


    This was are 9th time at Barceló Maya Palace and we had an amazing experience! The staff and management were very helpful and friendly. The resort was so beautiful and clean, the grounds people did an amazing job. The rooms were very clean and comfortable. The food was excellent as always! Can't wait to return for our 10th visit in 2018!!!!


    HODNOCENÍ

    Round Indicators

    • únor 23 2017
    • S rodinou

    Kristen C

    “Great family resort 🌟”


    The entire Barcelo resort is a fantastic family destination. We have been to Rivera Maya many times and usually stay at smaller places when we travel without our children (ages 6&9). This trip we wanted to have an all inclusive resort that had experiences that would be good for kids. It was amazing! The room was perfect, it had a huge comfortable king and 2 twin day beds that were perfect for the kids. Everyone has their own space. Pools and beaches were amazing. Multiple water parks and perfect sandy beaches with a good mix of shade and sun. The snorkeling right on the beach is a perfect spot to swim with sea turtles and lots of fish in beautiful clear water. There are multiple restaurants for dinner and lots of kids options. I have one child who is an adventurous eater and one picky eater and both were very happy with all the options. The buffets are easy and have lots of delicious food. The best thing was the Kids Club has tons of activities for kids of all ages. They had so much fun! The staff was great, very caring and welcoming. The kids wanted to go everyday so it left us some alone time as parents to enjoy adult time. This is a perfect resort for families, we can't wait to return!


    HODNOCENÍ

    Round Indicators

    • únor 23 2017
    • Brandon
    • S rodinou

    Dave J

    “Great First Stay For Our Family”


    We just returned from our first stay at the Barcelo Maya Palace. We were there 2/15-2/22. This was our first attempt at an all-inclusive having taken three cruises prior to this. Check-in took about 30 minutes, but we understood later why as it takes a while to get guests "set-up" for the week...bracelets, internet, how to do food reservations, special communication for food allergies in our family etc. Our room had a couple of minor issues that needed to be fixed...a bathroom door was off the track and one of the blades on the ceiling fan came loose, but they were fixed the same day we called. Food was amazing. We always had access to food and were pleased with almost all of our evening dinners. Our son has several food allergies and the staff at the entire facility went above and beyond to accommodate him. We were simply given a letter at check-in (in espanol) and we'd hand that to the staff when we arrived. Some chefs even made one-off special treats for him. The pools were great. Smaller kids had their activity pool and adults had access to a huge meandering wading pool where we never felt crowded. The specialty pools (wave pool, pirate ship etc.) are in the other connected Barcelo resorts, but guests at the Palace have access to the entire resort. A double decker bus came by every 10 minutes if we wanted to ride to the connected Barcelo facilities. I can't say enough about the friendliness of the staff. We were treated like royalty. By the end of our stay we were able to make small talk in Spanish. We took advantage of snorkeling, the fitness centers, the "U-Spa", the Maya Mall, Strikers bowling alley, mini-golf and took an excursion one day. I do believe we will return to the Barcelo Maya Palace in the near future. There were so many activities, we still have plenty of new things to do when we return. One thing I will mention, even though it's all-inclusive and tips are "included", we found that some tipping is still the norm, but a $5 US tip down there is like a $10 or $15 tip in the U.S.


    HODNOCENÍ

    Round Indicators

    • únor 22 2017
    • Mount Pleasant, South Carolina
    • S rodinou

    mjfrost

    “Jesus and Miguel at Caribe restaurant!”


    A spectacular experience for our first day at the resort! We explored the resort when we fist arrived and found the entire staff to be very welcoming. For dinner, we chose Caribe Restaurant, great seafood and even better atmospheres. Jesus and Miguel took care of our table, and it was Thea best service I've received in a long time. Kudos to Jesus and Miguel for a job well done!


    HODNOCENÍ

    Round Indicators

    • červen 25 2014
    • Toronto

    Monica R

    “Excelentní hotel”


    Ubytovali jsme se tu na začátku června. Pláž byla nádherná. Pozemky byly velmi tropické a excelentně udržované. Pokoje velmi moderní a čisté. Jedinou výtkou je recepce. Velmi hrubá a vůbec ne ochotná. Personál v restauraci byl excelentní, stejně jako zaměstnanci úklidu. Je to excelentní hotel pro malé děti a také lidi postaršího věku.


    HBarcelo-Maya-Palace, Director General v zařízení Barcelo Maya Palace, odpověděl na tuto recenzi.
    Dear Monica R, We acknowledge receipt of your comments and please be assured that this information help us to take actions and be better every day. Cordially, Armando Becerra M. General Manager Barceló Maya Palace Deluxe

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