Exclusive offer for booking on Barcelo.com

Get 10% off your holiday by entering the discount code: PALACEPREMIUM

Promo code valid for bookings made before 31.01.2017 and for stays up until 16.12.2017.

Barceló Hotel Beach Maya Palace Deluxe

Barceló Maya Palace

Texto: 36011 Exkluzivní resort přímo u moře s all inclusive 24 hodin denně, který nabízí vybranou kuchyni a volnočasové aktivity. Carretera Chetumal Puerto Juárez Km. 266,3 | 77750 Riviera Maya, Quintana Roo
+52 984 875 1500 52 984 875 1580
Barceló Maya Palace Texto: 36011 4.5 out of 5 based on 5500 ratings. 5500 user reviews.
Barceló Maya Palace reviewed by Monica R on . Excelentní hotel Ubytovali jsme se tu na začátku června. Pláž byla nádherná. Pozemky byly velmi tropické a excelentně udržované. Pokoje velmi moderní a čisté. Jedinou výtkou je recepce. Velmi hrubá a vůbec ne... Rating: 4
map

Barceló Maya Palace

Carretera Chetumal Puerto Juárez Km. 266,3   77750 Riviera Maya, Quintana Roo  


Places of Interest

78,7 km   Mezinárodní letiště Cancún 

0 m Chac Halal Beach

35 km Archeologická oblast Tulum

30 km Xel-Ha

Premios y Reconocimientos Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

Barceló Maya Palace

4.5/5 Round Indicators
| 5505 Recenze

CELKOVÉ HODNOCENÍ

Round Indicators

PODROBNÉ HODNOCENÍ

Round Indicators

Poměr kvality a ceny

Round Indicators

Umístění

Round Indicators

Kvalita spánku

Round Indicators

Pokoje

Round Indicators

Čistota

Round Indicators

Služby


HODNOCENÍ NÁVŠTĚVNÍKŮ

Výborné

61% Complete

3366

Velmi dobré

23% Complete

1291

Normální

9% Complete

517

Špatné

3% Complete

175

Velmi špatné

2% Complete

156

Filtrovat podle

Seřadit podle

    Round Indicators
    gigi056 Warrenton, Virginia. 02/19/2017 S rodinou

    “Would love to return despite rough check in and check out”

    Pros: Breathtakingly beautiful property. Gorgeous huge room and bathroom and all very clean. Nice gizmo on patio for drying clothes. Friendly staff. Great and plentiful food (even if some of it was labeled incorrectly i.e., pecans were labeled walnuts, brownie was called fondant – but maybe these are translation glitches). Buffets were arrayed with stunning carvings of various melons and artful garnishes. Even the sandwich meats and cheeses were individually-folded into appealing shapes (but I mean, really: Who is eating cold cuts when they can have lobster??) Our favorites: Guacamole, pico de gallo, flan, hojarascas, fresh tropical fruits, steaks cooked to order, ceviche, ice cream. A la carte restaurants were nice but honestly, it was just an excuse to dress up and be served because the food at the buffet(s) was just as good. We made our dinner reservations at the beginning of our trip but restaurants were far from full. Beach was stunning and we had no trouble finding lounge chairs. The bar is convenient to both beach and pool and pina coladas were yummy and STRONG (but bartenders are more than happy to ease off on the rum if you ask). The travel time walking from our rooms to the beach and restaurants was on the long side - approximately 5 minutes (and our building was relatively close) - but I was glad for a little exercise and a chance to work off some calories while enjoying the flora, fauna, art, and ocean breezes. Very attractive décor throughout. We had a 1-year-old with us who wasn’t old enough to enjoy the kids pool/play area to the max but I bet older kids would love it. We had a great experience at the walk-in clinic on the resort. The young female doctor went out of her way to locate an over-the-counter drug we needed – calling around to various pharmacies. She then called a taxi for us, waited for the taxi with us, gave the driver instructions (verbal and written), wrote the name of the pharmacy and pharmacist on a piece of paper for us, and sent us on our way. And the taxi driver went into the pharmacy with us to ensure that we got what we needed! He was so awesome that we arranged for him to take us to the airport on our last day. My husband enjoyed snorkeling and even took some lessons. He and other family members loved feeding the sea turtles and looking at the tropical fish. The ladies experienced the spa where there are some awesome “therapy” pools in addition to a variety of saunas and showers. My sister had “the best massage of her life”. Cons: Topping the list was the slow check-in. We were ushered to the premium reception area where, yes, we had nice array of food and drink available to us but there isn’t enough alcohol on the planet to negate the experience. No one wants to wait over an hour to get to their room after a long day of travel. Adding insult to injury, there were 4 children under the age of 10 in the reception area – doing what antsy children do – while their dad took his (LONG!) turn at the reception desk. No staff member seemed to be in charge, it was difficult to know who was next, and the instructions given to each member in our party were inconsistent; some were handed luggage tags to place on their luggage and others of us had to look for the tags in the envelope. Our luggage was back in the lobby where we were instructed to leave it so we all had to return to the lobby to attach the tags to our bags. While property maps were included in our envelopes, we had no idea where our rooms were located. I think that an escort would have been nice. It was quite chaotic and nerve-wracking. The checkout process was a close second. We were given mixed signals about what to do – where to go, where to leave luggage, how and when to pay the balance, who was authorized to sign off on the bill, etc. Minor cons: No exhaust fan in bathroom. Room could only be improved with a means of closing off suite from bed area so that it’s possible to turn on a lamp and read without disturbing someone who is sleeping. I expected it to be expensive but sunscreen purchased in one of the hotel shops was US $20.
    Round Indicators
    skussy Minneapolis, Minnesota. 02/19/2017 S rodinou

    “Fourth Trip to the Palace Deluxxe”

    Services and amenities are always extremely good to excellent. The rooms are well maintained and the restaurants, and even the buffets, are consistently great, with superior service and delicious food. Then there the bars...really a highlight! The Carey Bar (Lobby) and El Cielo Bar (Adult swimming pool) are as good as it gets...top shelf all the way. And, of course, the people. The entire staff is friendly, and go out of their way to make the stay not just enjoyable, but memorable. A special "shout out" to a few of them...Ulysses, Consuelo, and Maudillo at El Cielo, Jonathon and Angel at Carey, and Lucio at the Hacienda. 5 stars each! We will be back!
    Round Indicators
    bguy620 Denver, Colorado. 02/18/2017 Páry

    “best all inclusive”

    I have been to the Palace 6 times over 5 years also have been to a hand full of others up and down the coast and the Barcelo Palace is by far the best. I don't think you can get everything anywhere at this price point, but for me the Palace checks the most boxes by far. ROOMS BEACH FOOD BOOZE ! OH and the largest pools you will ever see. The rooms are fantastic, large, 2 sinks in bathroom so we can both get ready at the same time, separate large shower plus bath tub, no tub to climb into for shower The specialty restaurants are for the most part great, the only one I will not do is the Mexican, have tried twice and just don't get it. The French is my favorite. The best beach by far, some might like waves to frolic in but for me snorkling right off the beach with coral to attract fish and have to mention the large sea turtle always around in chest deep water is great. The true post card color water with all the different blues & greens you can imagine and usually very clear. Also a mile and a half long or more The Coco bar is always a good time during the day while venturing on and off the beach, I have to talk about the bartenders, they are great! Can't remember them all but LOUIS and ISMAIL really stick out,Hi Guys from Geno. The Barcelo is huge but once you figure out the short cuts or use the double decker bus you will appreciate it. The one thing I would like is a more evening entertainment at the Palace, maybe live music, we always find ourselves venturing to other lobby bars or the mall looking for evening fun and not always finding it. Shop smart for the right price because they do vary on all sights and seem to change often. Just book it !
    Round Indicators
    Laurie W 02/17/2017 Páry

    “Stayed b4 and will stay again. Almost perfect.”

    We stayed 1/29/17 thru 2/4/17. We have stayed at this resort several times before and as always it is such a beautiful place. Like most reviews will tell you the grounds are impeccable along with the service. There is plenty to do and yes it is a very large property but they do have an excellent bus service that takes you around the property that is very convenient. And yes some of the rooms are quite far from the beach, we were unable to move closer this trip because the property was at 100% when we were there. We don't mind because the walk is beautiful and good exercise. This trip we did discover something about the property we were unaware of on previous trips and very much recommend. There is a cenote at the end of the property, you can take a four wheel tour of the grounds and thru the jungle to the cenote where there is an underwater river you are guided thru. It is not a huge cenote but quite big enough. The tour was 60.00 for 2 very reasonable and you do not have to take a bus ride off the property. I am not sure but if you know where it is at I see no reason why you could not go without a tour. We also took advantage of the catamarans and the kayaks. The food was great as always and the service amazing. We ate all of our dinners at the specialty restaurants which you need to make reservations for as soon as you check in. All were exceptional but we were disappointed in the Brazilian grill this trip the service was great but the skewered meats were fairly dry this trip. The one thing you do need to be aware of is something we have never encountered before. We were asked if we wanted to open an account for room service charges and asked to put a credit card on file which we did. To my surprise they charged almost 500.00 on hold to my card account. They have never done that before just had the card on file for purchases. They did reverse the charge but said it would take 5-7 days to be credited back to my account. In the mean time I called my bank and they put a rush on it so it was credited back by the next afternoon. Like I said they had never done that before and it was quite a shock to see that amount taken out of my account not even being told that it would be or anything about the amount. So ask before you let them have your card to clear up any confusion on what exactly they will be doing and for how much. All in all we had a GREAT trip and are already planning another multi family trip for next January.
    Round Indicators
    Monica R Toronto. 06/25/2014

    “Excelentní hotel”

    Ubytovali jsme se tu na začátku června. Pláž byla nádherná. Pozemky byly velmi tropické a excelentně udržované. Pokoje velmi moderní a čisté. Jedinou výtkou je recepce. Velmi hrubá a vůbec ne ochotná. Personál v restauraci byl excelentní, stejně jako zaměstnanci úklidu. Je to excelentní hotel pro malé děti a také lidi postaršího věku.

    HBarcelo-Maya-Palace, Director General v zařízení Barcelo Maya Palace, odpověděl na tuto recenzi.
     Dear Monica R, We acknowledge receipt of your comments and please be assured that this information help us to take actions and be better every day. Cordially, Armando Becerra M. General Manager Barceló Maya Palace Deluxe

    HODNOCENÍ

    Round Indicators

    • únor 19 2017
    • Warrenton, Virginia
    • S rodinou

    gigi056

    “Would love to return despite rough check in and check out”


    Pros: Breathtakingly beautiful property. Gorgeous huge room and bathroom and all very clean. Nice gizmo on patio for drying clothes. Friendly staff. Great and plentiful food (even if some of it was labeled incorrectly i.e., pecans were labeled walnuts, brownie was called fondant – but maybe these are translation glitches). Buffets were arrayed with stunning carvings of various melons and artful garnishes. Even the sandwich meats and cheeses were individually-folded into appealing shapes (but I mean, really: Who is eating cold cuts when they can have lobster??) Our favorites: Guacamole, pico de gallo, flan, hojarascas, fresh tropical fruits, steaks cooked to order, ceviche, ice cream. A la carte restaurants were nice but honestly, it was just an excuse to dress up and be served because the food at the buffet(s) was just as good. We made our dinner reservations at the beginning of our trip but restaurants were far from full. Beach was stunning and we had no trouble finding lounge chairs. The bar is convenient to both beach and pool and pina coladas were yummy and STRONG (but bartenders are more than happy to ease off on the rum if you ask). The travel time walking from our rooms to the beach and restaurants was on the long side - approximately 5 minutes (and our building was relatively close) - but I was glad for a little exercise and a chance to work off some calories while enjoying the flora, fauna, art, and ocean breezes. Very attractive décor throughout. We had a 1-year-old with us who wasn’t old enough to enjoy the kids pool/play area to the max but I bet older kids would love it. We had a great experience at the walk-in clinic on the resort. The young female doctor went out of her way to locate an over-the-counter drug we needed – calling around to various pharmacies. She then called a taxi for us, waited for the taxi with us, gave the driver instructions (verbal and written), wrote the name of the pharmacy and pharmacist on a piece of paper for us, and sent us on our way. And the taxi driver went into the pharmacy with us to ensure that we got what we needed! He was so awesome that we arranged for him to take us to the airport on our last day. My husband enjoyed snorkeling and even took some lessons. He and other family members loved feeding the sea turtles and looking at the tropical fish. The ladies experienced the spa where there are some awesome “therapy” pools in addition to a variety of saunas and showers. My sister had “the best massage of her life”. Cons: Topping the list was the slow check-in. We were ushered to the premium reception area where, yes, we had nice array of food and drink available to us but there isn’t enough alcohol on the planet to negate the experience. No one wants to wait over an hour to get to their room after a long day of travel. Adding insult to injury, there were 4 children under the age of 10 in the reception area – doing what antsy children do – while their dad took his (LONG!) turn at the reception desk. No staff member seemed to be in charge, it was difficult to know who was next, and the instructions given to each member in our party were inconsistent; some were handed luggage tags to place on their luggage and others of us had to look for the tags in the envelope. Our luggage was back in the lobby where we were instructed to leave it so we all had to return to the lobby to attach the tags to our bags. While property maps were included in our envelopes, we had no idea where our rooms were located. I think that an escort would have been nice. It was quite chaotic and nerve-wracking. The checkout process was a close second. We were given mixed signals about what to do – where to go, where to leave luggage, how and when to pay the balance, who was authorized to sign off on the bill, etc. Minor cons: No exhaust fan in bathroom. Room could only be improved with a means of closing off suite from bed area so that it’s possible to turn on a lamp and read without disturbing someone who is sleeping. I expected it to be expensive but sunscreen purchased in one of the hotel shops was US $20.


    HODNOCENÍ

    Round Indicators

    • únor 19 2017
    • Minneapolis, Minnesota
    • S rodinou

    skussy

    “Fourth Trip to the Palace Deluxxe”


    Services and amenities are always extremely good to excellent. The rooms are well maintained and the restaurants, and even the buffets, are consistently great, with superior service and delicious food. Then there the bars...really a highlight! The Carey Bar (Lobby) and El Cielo Bar (Adult swimming pool) are as good as it gets...top shelf all the way. And, of course, the people. The entire staff is friendly, and go out of their way to make the stay not just enjoyable, but memorable. A special "shout out" to a few of them...Ulysses, Consuelo, and Maudillo at El Cielo, Jonathon and Angel at Carey, and Lucio at the Hacienda. 5 stars each! We will be back!


    HODNOCENÍ

    Round Indicators

    • únor 18 2017
    • Denver, Colorado
    • Páry

    bguy620

    “best all inclusive”


    I have been to the Palace 6 times over 5 years also have been to a hand full of others up and down the coast and the Barcelo Palace is by far the best. I don't think you can get everything anywhere at this price point, but for me the Palace checks the most boxes by far. ROOMS BEACH FOOD BOOZE ! OH and the largest pools you will ever see. The rooms are fantastic, large, 2 sinks in bathroom so we can both get ready at the same time, separate large shower plus bath tub, no tub to climb into for shower The specialty restaurants are for the most part great, the only one I will not do is the Mexican, have tried twice and just don't get it. The French is my favorite. The best beach by far, some might like waves to frolic in but for me snorkling right off the beach with coral to attract fish and have to mention the large sea turtle always around in chest deep water is great. The true post card color water with all the different blues & greens you can imagine and usually very clear. Also a mile and a half long or more The Coco bar is always a good time during the day while venturing on and off the beach, I have to talk about the bartenders, they are great! Can't remember them all but LOUIS and ISMAIL really stick out,Hi Guys from Geno. The Barcelo is huge but once you figure out the short cuts or use the double decker bus you will appreciate it. The one thing I would like is a more evening entertainment at the Palace, maybe live music, we always find ourselves venturing to other lobby bars or the mall looking for evening fun and not always finding it. Shop smart for the right price because they do vary on all sights and seem to change often. Just book it !


    HODNOCENÍ

    Round Indicators

    • únor 17 2017
    • Páry

    Laurie W

    “Stayed b4 and will stay again. Almost perfect.”


    We stayed 1/29/17 thru 2/4/17. We have stayed at this resort several times before and as always it is such a beautiful place. Like most reviews will tell you the grounds are impeccable along with the service. There is plenty to do and yes it is a very large property but they do have an excellent bus service that takes you around the property that is very convenient. And yes some of the rooms are quite far from the beach, we were unable to move closer this trip because the property was at 100% when we were there. We don't mind because the walk is beautiful and good exercise. This trip we did discover something about the property we were unaware of on previous trips and very much recommend. There is a cenote at the end of the property, you can take a four wheel tour of the grounds and thru the jungle to the cenote where there is an underwater river you are guided thru. It is not a huge cenote but quite big enough. The tour was 60.00 for 2 very reasonable and you do not have to take a bus ride off the property. I am not sure but if you know where it is at I see no reason why you could not go without a tour. We also took advantage of the catamarans and the kayaks. The food was great as always and the service amazing. We ate all of our dinners at the specialty restaurants which you need to make reservations for as soon as you check in. All were exceptional but we were disappointed in the Brazilian grill this trip the service was great but the skewered meats were fairly dry this trip. The one thing you do need to be aware of is something we have never encountered before. We were asked if we wanted to open an account for room service charges and asked to put a credit card on file which we did. To my surprise they charged almost 500.00 on hold to my card account. They have never done that before just had the card on file for purchases. They did reverse the charge but said it would take 5-7 days to be credited back to my account. In the mean time I called my bank and they put a rush on it so it was credited back by the next afternoon. Like I said they had never done that before and it was quite a shock to see that amount taken out of my account not even being told that it would be or anything about the amount. So ask before you let them have your card to clear up any confusion on what exactly they will be doing and for how much. All in all we had a GREAT trip and are already planning another multi family trip for next January.


    HODNOCENÍ

    Round Indicators

    • červen 25 2014
    • Toronto

    Monica R

    “Excelentní hotel”


    Ubytovali jsme se tu na začátku června. Pláž byla nádherná. Pozemky byly velmi tropické a excelentně udržované. Pokoje velmi moderní a čisté. Jedinou výtkou je recepce. Velmi hrubá a vůbec ne ochotná. Personál v restauraci byl excelentní, stejně jako zaměstnanci úklidu. Je to excelentní hotel pro malé děti a také lidi postaršího věku.


    HBarcelo-Maya-Palace, Director General v zařízení Barcelo Maya Palace, odpověděl na tuto recenzi.
    Dear Monica R, We acknowledge receipt of your comments and please be assured that this information help us to take actions and be better every day. Cordially, Armando Becerra M. General Manager Barceló Maya Palace Deluxe

    Zavřít 

    Zpět Najděte hotel

    Hotely v Mexiko

    Vybrat Mexiko

    Hotely v Španělsko

    Vybrat Španělsko

    Budu cestovat z

    VŠE A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z

    do

      Nesprávná data
      Zadejte, prosím, platné datum.

    NOCI

    (Volitelná data)