Barceló Hotel Beach Maya Palace Deluxe

Barceló Maya Palace

Texto: 36011 Exkluzivní resort přímo u moře s all inclusive 24 hodin denně, který nabízí vybranou kuchyni a volnočasové aktivity. Carretera Chetumal Puerto Juárez Km. 266,3 | 77750 Riviera Maya, Quintana Roo
+52 984 875 1500 52 984 875 1580
Barceló Maya Palace Texto: 36011 4.5 out of 5 based on 5627 ratings. 5627 user reviews.
Barceló Maya Palace reviewed by Monica R on . Excelentní hotel Ubytovali jsme se tu na začátku června. Pláž byla nádherná. Pozemky byly velmi tropické a excelentně udržované. Pokoje velmi moderní a čisté. Jedinou výtkou je recepce. Velmi hrubá a vůbec ne... Rating: 4
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Barceló Maya Palace

Carretera Chetumal Puerto Juárez Km. 266,3   77750 Riviera Maya, Quintana Roo  


Places of Interest

78,7 km   Mezinárodní letiště Cancún 

0 m Chac Halal Beach

35 km Archeologická oblast Tulum

30 km Xel-Ha

Premios y Reconocimientos Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

Barceló Maya Palace

4.5/5 Round Indicators
| 5629 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spánku

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Pokoje

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Čistota

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Služby


HODNOCENÍ NÁVŠTĚVNÍKŮ

Výborné

61% Complete

3446

Velmi dobré

23% Complete

1322

Normální

9% Complete

526

Špatné

3% Complete

180

Velmi špatné

2% Complete

158

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    Round Indicators
    JohnG36 Franklin, Tennessee. 03/29/2017 S rodinou

    “Don't go for the food”

    Great amenities at the resort including a sports bar, dance club, shopping, great spa and workout facility. We were premium and it was still very difficult to make reservations in the restaurants. When we did get in they were only about half full, so no clue why we couldn't make reservations easier. If you plan to do the buffet, stay away from the poolside ones. They get old very quick. No creativity, same food every day, most of which is fried. The buffet in the middle of the property is decent. Overall the food was a big disappointment and felt like all-inclusive from 20 years ago.
    Round Indicators
    ivone0819 Ardsley, New York. 03/29/2017 S rodinou

    “Great Service, except for checking in!”

    Angelica Acosta is one of the best workers at this resort!! She not only attends to your needs, but exceeds your expectation! She is constantly checking up on us, even when she isn't working in our area of the pool. My family and I have been coming to this resort for about 7 years, and we are more than happy with our service in the pool. Along with Angelica, Ruben Altunar and David Diaz in La Hacienda buffet are also amazing. Although sometimes we didn't sit in the area of serving, they were constantly coming to us to see if we needed anything. After years of coming here, we have developed such a friendly relationship with these two young men. Both Ruben and David are excellent workers, and should rewarded for the excellent work! The only unfortunate thing about this hotel is the girls in the reception area in the VIP check-in. They are far from friendly to certain customers. They carry a very cold attitude and don't ever want to help. But other than that, this resort is a 5 star place!
    Round Indicators
    Melissa G 03/28/2017 Páry

    “Fantastic Service & Beautiful Resort”

    We were blown away by the exceptional service that we received in the buffet restaurant. On our 1st day there we were waited on by Lucio Chi & YoshuJani Romero. Lucio went above and beyond every single he served us. We actually requested him at every meal that we attended. Always friendly. Always smiling. Always accommodating. I have an allergy to gluten so I explained to him about my allergy and from then on he had these delicious little sweet muffins waiting for me after we came back from getting our food in line. He was such a pleasure and deserves to be recognized for making our trip so memorable. Thank you Lucio!

    HBarcelo-Maya-Palace, Gerente v zařízení Barcelo Maya Palace, odpověděl na tuto recenzi.
     Dear Melissa, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. Once more we thank you for sharing your experience with us and look forward to serving you again soon. The Management

    Round Indicators
    roboehlertz Greenwood, Missouri. 03/26/2017 S rodinou

    “Spring Break”

    This is a fantastic resort for families. We just returned from a weeks stay and had the best time. The place is immaculate the staff does a great job and everyone was very attentive to our needs. When looking at resort map the place looks huge but after a day or two we were very comfortable and the paths and signs they have are very helpful. I have a 9 year old and the activities were very much targeted at kids as well as adults which was nice. The sea turtles are as advertised we saw turtles everyday and even fed them bananas. The food was great my child had no problem finding things she liked. We can't wait to plan our next trip we will definitely be back.

    HBarcelo-Maya-Palace, Gerente v zařízení Barcelo Maya Palace, odpověděl na tuto recenzi.
     Dear Guest, We appreciate all the feedback you have mentioned. It is very satisfactory to know that we were able to make your vacation a fantastic vacation and that you and your family were able to enjoy the property. We really appreciate your evaluation and will be more tan happy to welcome you back!! Best Regards, The Management

    Round Indicators
    Monica R Toronto. 06/25/2014

    “Excelentní hotel”

    Ubytovali jsme se tu na začátku června. Pláž byla nádherná. Pozemky byly velmi tropické a excelentně udržované. Pokoje velmi moderní a čisté. Jedinou výtkou je recepce. Velmi hrubá a vůbec ne ochotná. Personál v restauraci byl excelentní, stejně jako zaměstnanci úklidu. Je to excelentní hotel pro malé děti a také lidi postaršího věku.

    HBarcelo-Maya-Palace, Director General v zařízení Barcelo Maya Palace, odpověděl na tuto recenzi.
     Dear Monica R, We acknowledge receipt of your comments and please be assured that this information help us to take actions and be better every day. Cordially, Armando Becerra M. General Manager Barceló Maya Palace Deluxe

    HODNOCENÍ

    Round Indicators

    • březen 29 2017
    • Franklin, Tennessee
    • S rodinou

    JohnG36

    “Don't go for the food”


    Great amenities at the resort including a sports bar, dance club, shopping, great spa and workout facility. We were premium and it was still very difficult to make reservations in the restaurants. When we did get in they were only about half full, so no clue why we couldn't make reservations easier. If you plan to do the buffet, stay away from the poolside ones. They get old very quick. No creativity, same food every day, most of which is fried. The buffet in the middle of the property is decent. Overall the food was a big disappointment and felt like all-inclusive from 20 years ago.


    HODNOCENÍ

    Round Indicators

    • březen 29 2017
    • Ardsley, New York
    • S rodinou

    ivone0819

    “Great Service, except for checking in!”


    Angelica Acosta is one of the best workers at this resort!! She not only attends to your needs, but exceeds your expectation! She is constantly checking up on us, even when she isn't working in our area of the pool. My family and I have been coming to this resort for about 7 years, and we are more than happy with our service in the pool. Along with Angelica, Ruben Altunar and David Diaz in La Hacienda buffet are also amazing. Although sometimes we didn't sit in the area of serving, they were constantly coming to us to see if we needed anything. After years of coming here, we have developed such a friendly relationship with these two young men. Both Ruben and David are excellent workers, and should rewarded for the excellent work! The only unfortunate thing about this hotel is the girls in the reception area in the VIP check-in. They are far from friendly to certain customers. They carry a very cold attitude and don't ever want to help. But other than that, this resort is a 5 star place!


    HODNOCENÍ

    Round Indicators

    • březen 28 2017
    • Páry

    Melissa G

    “Fantastic Service & Beautiful Resort”


    We were blown away by the exceptional service that we received in the buffet restaurant. On our 1st day there we were waited on by Lucio Chi & YoshuJani Romero. Lucio went above and beyond every single he served us. We actually requested him at every meal that we attended. Always friendly. Always smiling. Always accommodating. I have an allergy to gluten so I explained to him about my allergy and from then on he had these delicious little sweet muffins waiting for me after we came back from getting our food in line. He was such a pleasure and deserves to be recognized for making our trip so memorable. Thank you Lucio!


    HBarcelo-Maya-Palace, Gerente v zařízení Barcelo Maya Palace, odpověděl na tuto recenzi.
    Dear Melissa, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. Once more we thank you for sharing your experience with us and look forward to serving you again soon. The Management

    HODNOCENÍ

    Round Indicators

    • březen 26 2017
    • Greenwood, Missouri
    • S rodinou

    roboehlertz

    “Spring Break”


    This is a fantastic resort for families. We just returned from a weeks stay and had the best time. The place is immaculate the staff does a great job and everyone was very attentive to our needs. When looking at resort map the place looks huge but after a day or two we were very comfortable and the paths and signs they have are very helpful. I have a 9 year old and the activities were very much targeted at kids as well as adults which was nice. The sea turtles are as advertised we saw turtles everyday and even fed them bananas. The food was great my child had no problem finding things she liked. We can't wait to plan our next trip we will definitely be back.


    HBarcelo-Maya-Palace, Gerente v zařízení Barcelo Maya Palace, odpověděl na tuto recenzi.
    Dear Guest, We appreciate all the feedback you have mentioned. It is very satisfactory to know that we were able to make your vacation a fantastic vacation and that you and your family were able to enjoy the property. We really appreciate your evaluation and will be more tan happy to welcome you back!! Best Regards, The Management

    HODNOCENÍ

    Round Indicators

    • červen 25 2014
    • Toronto

    Monica R

    “Excelentní hotel”


    Ubytovali jsme se tu na začátku června. Pláž byla nádherná. Pozemky byly velmi tropické a excelentně udržované. Pokoje velmi moderní a čisté. Jedinou výtkou je recepce. Velmi hrubá a vůbec ne ochotná. Personál v restauraci byl excelentní, stejně jako zaměstnanci úklidu. Je to excelentní hotel pro malé děti a také lidi postaršího věku.


    HBarcelo-Maya-Palace, Director General v zařízení Barcelo Maya Palace, odpověděl na tuto recenzi.
    Dear Monica R, We acknowledge receipt of your comments and please be assured that this information help us to take actions and be better every day. Cordially, Armando Becerra M. General Manager Barceló Maya Palace Deluxe

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