Hotel Beach Views  Occidental Grand Xcaret Resort

Occidental at Xcaret Destination

Texto: 90234 Resort v Playa del Carmen, který kombinuje nejlepší přírodní prostředí s širokou nabídkou zábavy včetně parku Xcaret. Carretera Federal Chetumal | Puerto Juárez Km. 282 | 77710 Playa del Carmen | Solidaridad - Quintana Roo | México
+ 52 984 871 540 0 + 52 984 871 5406
Occidental at Xcaret Destination Texto: 90234 4 out of 5 based on 12246 ratings. 12246 user reviews.
Occidental at Xcaret Destination reviewed by Ladislav C on . Byli jsme velice spokojeni s ubytováním, stravou a servisem personálu hotelu Doporučuji všem, kteří chtějí prožít krásnou dovolenou v pěkném hotelu v přírodě nedaleko Playa del Carmen. Určitě navštivte EkoPark Xcaret, který je hned vedle hotelu.Koupání je pěkné čisté vodě v... Rating: 5
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Occidental at Xcaret Destination

Carretera Federal Chetumal   Puerto Juárez Km. 282   77710 Playa del Carmen   Solidaridad - Quintana Roo   México  


Places of Interest

63,2 km   Mezinárodní letiště Cancún 

3 km Playa del Carmen

41 km Xel há

V pěší vzdálenosti Park Xcaret

Premios y Reconocimientos Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

Occidental at Xcaret Destination

4.0/5 Round Indicators
| 12332 Recenze

CELKOVÉ HODNOCENÍ

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    Round Indicators
    Tony28_13 Blackpool, Spojené království. 07/21/2017

    “Awesome”

    Stayed here for 2 weeks in July 17 and found it awesome. Rooms are as you would expect from a reputable hotel chain (iron, ironing board, mini fridge, hairdryer, shower gels etc, TV, towels, coffee percolator and free to use room safe) however don't bank on a balcony view as the grounds are set in the jungle. Rooms are clean and tidy plus your fridge is topped up with bottled water daily and other drinks every other day. As the hotel is set in the jungle and quite a few acre/s you should know that it is quite a distance from reception to man made beach. There is a golf buggy type transport system (if required) that shuttle's you around. We didn't use it as there is plenty to see if you walk around. On a daily basis we saw a variety of animals like monkeys, Mexican type raccoons, iguana's, deer, pelicans, pink flamingo's, Harris hawks and even a snake (non of these animals to our knowledge hurt us or anyone else) AWESOME. Food is really good in the main dining hall and if you don't fancy that you can go to any of the other 5 restaurants (no reservation required) Seafood, oriental, grill, Mexican and Italian. We managed 3 (Seafood, Oriental and Italian). My partner is a vegetarian and had ample choice of food, all restaurants were AWESOME. Dress in the 5 specialist restaurants for men IS long trousers. There is a spa and gym (best gym I've been in whilst on holiday) plus plenty of excursion operators located in the hotel/resort if you wish to do some tours. There are some small shops as well. Be careful if you've forgotten some thing from home the tobacco shop can be expensive (sun cream, deodorant etc). Tobacco shop is like a small convenient store. There is free internet however it last for 1 hour a day and you only get the free hour signal in the lobby area. Note: when you disconnect from the internet that's your time up (if your logged on for 40 minutes and disconnect that's it hour up). You can pay extra for time/quantity of devices and days if you want. Plenty of entertainment for everyone here adults, teenagers and children plus it runs from mid morning throughout the day and into the evening AWESOME. Most of the staff are really helpful, pleasant and polite. Nothing seemed to much bother, there happy to help. Well done to Daniel block 21 brilliant stuff buddy you were a great help and full of local knowledge. You really don't have to leave the hotel/resort. You could actually spend your time in the hotel/complex there's that much to do, see and experience. My only gripe is on arrival the reception lady went far to quick in explaining where our room was and everywhere else in the complex. Please manager/s inform your reception staff that when guests arrive from the UK we/most of us have been travelling for at least 15 hrs before we get to you!!! Just slow down a bit and explain/orientate people to the complex appropriately. Many thanks. Overall this has to be up there with one of the best experiences in a hotel/complex to date. I would definitely go back here and I would definitely recommend it.
    Round Indicators
    Tom G Crawfordsville, Indiana. 07/21/2017 Páry

    “Not as we had hoped.”

    Arrived at 11:30 but check in time was 3:00. Got access to resort and ate lunch. Went back at 1:30, room not ready. Checked again at 2:30, not ready. Miraculously exactly at 3:00 the room was ready. Room was nice and clean. Shower would go from setting to ice cold within 3 seconds continually. Food was good but long pants required for men. Why in out an outdoor setting with 90 degree plus heat long pants are required is insane. I continually wiped sweat from my face the whole meal. Internet was terrible. No signal in room. They wanted to sell wifi for a week at $80.00 I could get a weak cellular signal by the pool (AT&T) Beach (Lagoon) was a 15 minute walk. It took us 5 days to learn our way around the place. We prefer a pool and beach in close proximity. Spent most of our leisure time around the Bar Flamencos. Drinks were good and bartender Alfredo Lopez worked very hard to please the patrons. I would have hard time smiling when say 3 young ladies ask what is every drink and they each order a different drink. Alfredo would smile and accommodate them. Room cleaned nicely everyday. Although we will not be back, we have only positive things to say about the staff. They all seemed to appreciate us being there and were very polite and courteous. It is just a shame the visitors do not treat the staff with the same respect.
    Round Indicators
    808joseo Rialto, Kalifornie. 07/20/2017 S rodinou

    “exotic adventure”

    This hotel is out of this world. There are exotic animals everywhere you go. It literally feels like you are in the jungle. And when you think it can't get better than that, you walk towards the beach and you are totally amazed by the beauty of the blue ocean. A mixture of jungle and paradise. The perfect combination for a great adventure.
    Round Indicators
    Ladislav C 10/04/2015

    “Byli jsme velice spokojeni s ubytováním, stravou a servisem personálu hotelu”

    Doporučuji všem, kteří chtějí prožít krásnou dovolenou v pěkném hotelu v přírodě nedaleko Playa del Carmen. Určitě navštivte EkoPark Xcaret, který je hned vedle hotelu.Koupání je pěkné čisté vodě v hotelových bazenech nebo na pláži u moře.Byli jsme velice spokojeni.

    Pilar O, Guest Experience Department v zařízení Occidental at Xcaret Destination, odpověděl na tuto recenzi.
     Vážení Ladislav C, Děkuji moc za vaši úžasné recenze a udělali čas, aby ji sdílet s našimi čtenáři webu Trip Advisor, pokud jde o váš nedávný pobyt v Occidental Grand Xcaret. Jsme tak rádi, že četl, že vaše zkušenosti s námi byl památný, a že se vám to líbilo natolik, důvody, zvířata a služby, budeme sdílet své připomínky s ním   Těšíme se na Vaši další návštěvu, pokud máte nějaké speciální požadavek, neváhejte nás kontaktovat na socialmedia@mx.occidentalhotels.com Mnohokrát děkuji,

    Round Indicators
    wilson2pac Alloa, Spojené království. 06/04/2014

    “Prvotřídní služby, nejlepší, jaké jsme kdy měli”

    Všechno od ubytování funguje jako na drátkách, odnesou vám zavazadla do pokoje a malým vozítekem vás hodí do recepce The Royal Clubu, kde nás přivítal srdečný a přátelský personál. Po vstupu do pokoje jsme zůstali v úžasu stát, jak je prostorný a luxusní, dokonce byl kvůli 50. narozeninám mého manžela vyzdobený balónky, stužkami a dortem z ručníků! Nejvíce se mi líbila koupelna, protože v ní byla velká vířivka, sprchový kout a dvojitá umyvadla, vše doplněno obklady z černého mramoru. Byly tam 2 velké balkony, jeden s dřevěným nábytkem, druhý s houpací sítí. Obytný prostor byl hezky zařízený a na jídelním stole stála mísa plná chutného čerstvého ovoce, lednička byla plná, byla v ní dokonce lahev tequily. Rádi bychom upozornili především na prvotřídní servis v exkluzivní restauraci Royal Club, kde jsme většinou jedli. Jídlo bylo vynikající, dobře servírované a zasloužilo si těch 5 hvězdiček, obsluha ze strany Roberta a jeho kolegů byla bezchybná, vždy nás přivítali úsměvem a přátelským „jak se máte“. Jednou nám dokonce nabídli tradiční mexické jídlo s krásným prostíráním a bylo to prostě božské, vřele doporučujeme. Služby u bazénu jsou výtečné, číšníci se postarají o všechny vaše potřeby. Těšíme se, až se do tohoto hotelu budeme pravidelně vracet, protože mu nemůžeme vytknout vůbec nic. Je to velmi příjemný, uklidňující a nádherný zážitek.

    HODNOCENÍ

    Round Indicators

    • červenec 21 2017
    • Blackpool, Spojené království

    Tony28_13

    “Awesome”


    Stayed here for 2 weeks in July 17 and found it awesome. Rooms are as you would expect from a reputable hotel chain (iron, ironing board, mini fridge, hairdryer, shower gels etc, TV, towels, coffee percolator and free to use room safe) however don't bank on a balcony view as the grounds are set in the jungle. Rooms are clean and tidy plus your fridge is topped up with bottled water daily and other drinks every other day. As the hotel is set in the jungle and quite a few acre/s you should know that it is quite a distance from reception to man made beach. There is a golf buggy type transport system (if required) that shuttle's you around. We didn't use it as there is plenty to see if you walk around. On a daily basis we saw a variety of animals like monkeys, Mexican type raccoons, iguana's, deer, pelicans, pink flamingo's, Harris hawks and even a snake (non of these animals to our knowledge hurt us or anyone else) AWESOME. Food is really good in the main dining hall and if you don't fancy that you can go to any of the other 5 restaurants (no reservation required) Seafood, oriental, grill, Mexican and Italian. We managed 3 (Seafood, Oriental and Italian). My partner is a vegetarian and had ample choice of food, all restaurants were AWESOME. Dress in the 5 specialist restaurants for men IS long trousers. There is a spa and gym (best gym I've been in whilst on holiday) plus plenty of excursion operators located in the hotel/resort if you wish to do some tours. There are some small shops as well. Be careful if you've forgotten some thing from home the tobacco shop can be expensive (sun cream, deodorant etc). Tobacco shop is like a small convenient store. There is free internet however it last for 1 hour a day and you only get the free hour signal in the lobby area. Note: when you disconnect from the internet that's your time up (if your logged on for 40 minutes and disconnect that's it hour up). You can pay extra for time/quantity of devices and days if you want. Plenty of entertainment for everyone here adults, teenagers and children plus it runs from mid morning throughout the day and into the evening AWESOME. Most of the staff are really helpful, pleasant and polite. Nothing seemed to much bother, there happy to help. Well done to Daniel block 21 brilliant stuff buddy you were a great help and full of local knowledge. You really don't have to leave the hotel/resort. You could actually spend your time in the hotel/complex there's that much to do, see and experience. My only gripe is on arrival the reception lady went far to quick in explaining where our room was and everywhere else in the complex. Please manager/s inform your reception staff that when guests arrive from the UK we/most of us have been travelling for at least 15 hrs before we get to you!!! Just slow down a bit and explain/orientate people to the complex appropriately. Many thanks. Overall this has to be up there with one of the best experiences in a hotel/complex to date. I would definitely go back here and I would definitely recommend it.


    HODNOCENÍ

    Round Indicators

    • červenec 21 2017
    • Crawfordsville, Indiana
    • Páry

    Tom G

    “Not as we had hoped.”


    Arrived at 11:30 but check in time was 3:00. Got access to resort and ate lunch. Went back at 1:30, room not ready. Checked again at 2:30, not ready. Miraculously exactly at 3:00 the room was ready. Room was nice and clean. Shower would go from setting to ice cold within 3 seconds continually. Food was good but long pants required for men. Why in out an outdoor setting with 90 degree plus heat long pants are required is insane. I continually wiped sweat from my face the whole meal. Internet was terrible. No signal in room. They wanted to sell wifi for a week at $80.00 I could get a weak cellular signal by the pool (AT&T) Beach (Lagoon) was a 15 minute walk. It took us 5 days to learn our way around the place. We prefer a pool and beach in close proximity. Spent most of our leisure time around the Bar Flamencos. Drinks were good and bartender Alfredo Lopez worked very hard to please the patrons. I would have hard time smiling when say 3 young ladies ask what is every drink and they each order a different drink. Alfredo would smile and accommodate them. Room cleaned nicely everyday. Although we will not be back, we have only positive things to say about the staff. They all seemed to appreciate us being there and were very polite and courteous. It is just a shame the visitors do not treat the staff with the same respect.


    HODNOCENÍ

    Round Indicators

    • červenec 20 2017
    • Rialto, Kalifornie
    • S rodinou

    808joseo

    “exotic adventure”


    This hotel is out of this world. There are exotic animals everywhere you go. It literally feels like you are in the jungle. And when you think it can't get better than that, you walk towards the beach and you are totally amazed by the beauty of the blue ocean. A mixture of jungle and paradise. The perfect combination for a great adventure.


    HODNOCENÍ

    Round Indicators

    • říjen 4 2015

    Ladislav C

    “Byli jsme velice spokojeni s ubytováním, stravou a servisem personálu hotelu”


    Doporučuji všem, kteří chtějí prožít krásnou dovolenou v pěkném hotelu v přírodě nedaleko Playa del Carmen. Určitě navštivte EkoPark Xcaret, který je hned vedle hotelu.Koupání je pěkné čisté vodě v hotelových bazenech nebo na pláži u moře.Byli jsme velice spokojeni.


    Pilar O, Guest Experience Department v zařízení Occidental at Xcaret Destination, odpověděl na tuto recenzi.
    Vážení Ladislav C, Děkuji moc za vaši úžasné recenze a udělali čas, aby ji sdílet s našimi čtenáři webu Trip Advisor, pokud jde o váš nedávný pobyt v Occidental Grand Xcaret. Jsme tak rádi, že četl, že vaše zkušenosti s námi byl památný, a že se vám to líbilo natolik, důvody, zvířata a služby, budeme sdílet své připomínky s ním   Těšíme se na Vaši další návštěvu, pokud máte nějaké speciální požadavek, neváhejte nás kontaktovat na socialmedia@mx.occidentalhotels.com Mnohokrát děkuji,

    HODNOCENÍ

    Round Indicators

    • červen 4 2014
    • Alloa, Spojené království

    wilson2pac

    “Prvotřídní služby, nejlepší, jaké jsme kdy měli”


    Všechno od ubytování funguje jako na drátkách, odnesou vám zavazadla do pokoje a malým vozítekem vás hodí do recepce The Royal Clubu, kde nás přivítal srdečný a přátelský personál. Po vstupu do pokoje jsme zůstali v úžasu stát, jak je prostorný a luxusní, dokonce byl kvůli 50. narozeninám mého manžela vyzdobený balónky, stužkami a dortem z ručníků! Nejvíce se mi líbila koupelna, protože v ní byla velká vířivka, sprchový kout a dvojitá umyvadla, vše doplněno obklady z černého mramoru. Byly tam 2 velké balkony, jeden s dřevěným nábytkem, druhý s houpací sítí. Obytný prostor byl hezky zařízený a na jídelním stole stála mísa plná chutného čerstvého ovoce, lednička byla plná, byla v ní dokonce lahev tequily. Rádi bychom upozornili především na prvotřídní servis v exkluzivní restauraci Royal Club, kde jsme většinou jedli. Jídlo bylo vynikající, dobře servírované a zasloužilo si těch 5 hvězdiček, obsluha ze strany Roberta a jeho kolegů byla bezchybná, vždy nás přivítali úsměvem a přátelským „jak se máte“. Jednou nám dokonce nabídli tradiční mexické jídlo s krásným prostíráním a bylo to prostě božské, vřele doporučujeme. Služby u bazénu jsou výtečné, číšníci se postarají o všechny vaše potřeby. Těšíme se, až se do tohoto hotelu budeme pravidelně vracet, protože mu nemůžeme vytknout vůbec nic. Je to velmi příjemný, uklidňující a nádherný zážitek.


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