Offer exclusive to bookings made through Barcelo.com

Get a free room upgrade, free Wi-Fi, room service, access to a private lounge and much more when you book our Royal Level* categories through Barcelo.com

*Valid for stays from 1 February to 31 December, 2017. Bookings made during the month of February. Restrictions apply. Cannot be combined with other promotions. Blackout and restricted room capacity may apply. Promotion valid for Royal Level Luxury rooms and Royal Level Junior Suites.

Hotel Beach Views  Occidental Grand Xcaret Resort

Resort Credit
Up to US$500 per room and stay in Resort Credit discount vouchers.*
* The Resort Credit discounts cannot be combined with other discounts, offers or promotions. Additional restrictions may apply. Valid until 31/12/2017.

Unlimited Xcaret Xperience
A package designed specially so that hotel guests can enjoy unlimited access to the Xcaret Park throughout their stay.

Royal Level: a boutique hotel within the hotel
Guests can enjoy a personalised service, VIP amenities, an exclusive swimming pool and hot tub, solarium with waiter service and much more. 

*Restrictions apply.

Royal Level at Occidental at Xcaret Destination

Texto: 33397 Nejvybranější část tohoto pětihvězdičkového resortu v Cancúnu, který zahrnuje vstup do parku Xcaret a spoustu dalších výhod. Carretera Chetumal Puerto Juárez Km. 282 | 77710 Riviera Maya, Quintana Roo | México
+ 52 984 871 540 0 + 52 984 871 5406
Royal Level at Occidental at Xcaret Destination Texto: 33397 4 out of 5 based on 11233 ratings. 11233 user reviews.
Royal Level at Occidental at Xcaret Destination reviewed by Ladislav C on . Byli jsme velice spokojeni s ubytováním, stravou a servisem personálu hotelu Doporučuji všem, kteří chtějí prožít krásnou dovolenou v pěkném hotelu v přírodě nedaleko Playa del Carmen. Určitě navštivte EkoPark Xcaret, který je hned vedle hotelu.Koupání je pěkné čisté vodě v... Rating: 5
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Royal Level at Occidental at Xcaret Destination

Carretera Chetumal Puerto Juárez Km. 282   77710 Riviera Maya, Quintana Roo   México  


Places of Interest

63,2 km   Mezinárodní letiště Cancún

5 min. Playa del Carmen

Premios y Reconocimientos Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

Royal Level at Occidental at Xcaret Destination

4.0/5 Round Indicators
| 11233 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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HODNOCENÍ NÁVŠTĚVNÍKŮ

Výborné

43% Complete

4906

Velmi dobré

32% Complete

3692

Normální

12% Complete

1445

Špatné

6% Complete

679

Velmi špatné

4% Complete

511

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    Round Indicators
    raven421 Londýn, Spojené království. 02/20/2017 S rodinou

    “Didn't want to leave!”

    Just got back from the Occidental Xcaret - no one from our group wanted to leave. The kids can't wait to go back! We stayed in Bldg 21 which was a great location -halfway to the restaurants and halfway to the beach. Loved all the walking paths and the jungle atmosphere. We needed the walking exercise because of all of the delicious food. Our kids ate alot of ice cream. Loved the wildlife - especially the monkeys. We found it to be very peaceful and relaxing for adults - tonnes of fun and activities for the tweens and teens. Staff were very friendly and helpful - always smiling and greeting us as we passed by. Kids loved the hammocks outside the seaside buffet after breakfast.
    Round Indicators
    jamiepainchaud 02/20/2017 Páry

    “Cold food, poor, very slow service ”

    We have enjoyed the resort so far, however this restaurant, the sea food restaurant at the beach, which we heard was their best, and came recommended, ended up to be such a disappointment. We were seated right away but not acknowledged for at least 15 minutes, 15 minutes at least before we recieved our drinks. 25 minutes before our order was taken, our appetizers took about 20 which wasn't to bad, and they tasted pretty good. . . Our meals however took ridiculously long to the point we felt forgotten about. When he finally dropped them off the waiter simply said sorry and ran away and avoided us until we left wih full plates still on the table. The food was cold, and over cooked horribly. We had too after 2 hours of a poor dinning experience go to the buffet instead. We have one day left and will simply be sticking wih the buffet. The resort on a whole is pretty good, buffet is fantastic but the a la cart restaurants have left us disappointed . So something to keep in mind
    Round Indicators
    Meri R 02/20/2017 Krátké dovolené s přáteli

    “Beautiful Property”

    I chose this resort based on the comments by guests and the photographs found online. I wanted to find something different than the usual all-inclusive resorts, and this most certainly was exceptional. Check in and check out was fairly simple. Make sure to arrange your transportation back to the airport a few days prior to leaving so you know how to space your time on departure day. **Bring lots of $1's and $5's with you. Yes it's an all inclusive but you're in a very poor country and those folks go out of their way to make this vacation great for you. We usually tipped $5 at dinner, to the bartender and to housekeeping. Some $1's at the snack bar, cocktail waitress or breakfast. You can use US dollars for purchases instead of pesos and they'll give you US dollars as change. The front desk will only break a $20 bill for you so it's best to plan ahead and bring small bills. The buildings were well maintained and the grounds kept clean by a huge staff. You were greeted at every turn by a friendly face. Plenty of pathways to explore so make sure to take good walking shoes! Down by the beach there is a Mayan ruin to check out. There is a shuttle at different points on the property to move you from one spot to another. This property is pretty large so to get from the lobby building to the beach is a long walk. Use the shuttles! The food was very good. We ate at a couple of the a la carte restaurants which were so-so. The main buffet was awesome and never disappointed! Paco's Tacos for a late night snack was delicious! By the main pool there is a snack bar which was also very good for lunch or just an afternoon snack. The wildlife was everywhere! Monkeys, monkeys, monkeys! Take a banana from the buffet and leave it on your balcony. We watched over half a dozen times while they snatched and ran or sat and ate on our balcony. Truly amazing!! Lots of large iguanas too. Look out for monkeys swinging in the trees above your head. You are in their home and when they have to go to the bathroom, there is no designated place! The staff is wonderful at keeping that clean. Just watch for falling things if you hear the branches moving. lol Connected to the property is Xcaret Park. So worth a visit! It's connected in the lobby by foot path or river boat. There is also an entrance by the beach. This is an ecological adventure with rivers to float, dolphins to swim with and gorgeous beach pools to bathe in. So many sea creatures and animals to see. Make sure to bring a waterproof camera or get a protective case for your cell phone. A pair of water shoes would also be a good idea. If you want pictures of your time in the park doing activities, it's going to get wet. It's not a particularly hot, sunny type of day because the park is heavily covered in trees and plants. Just a pair of sunglasses worked for us unless you want to relax by the beach for an extended period of time. Applied sunscreen before leaving the hotel and didn't really need much else. Catch the show in the front part of the park at 7. It's the history of Mexico done with dance and music. If you're staying at the hotel, cross back over for lunch and dinner to save the expense at the park. Take an excursion or two. They can be a bit expensive but totally worth the memorable experiences. We found Tulum and the ruins to be quite interesting. Would I go back? Definitely!
    Round Indicators
    Ladislav C 10/04/2015

    “Byli jsme velice spokojeni s ubytováním, stravou a servisem personálu hotelu”

    Doporučuji všem, kteří chtějí prožít krásnou dovolenou v pěkném hotelu v přírodě nedaleko Playa del Carmen. Určitě navštivte EkoPark Xcaret, který je hned vedle hotelu.Koupání je pěkné čisté vodě v hotelových bazenech nebo na pláži u moře.Byli jsme velice spokojeni.

    Pilar O, Guest Experience Department v zařízení Occidental at Xcaret Destination, odpověděl na tuto recenzi.
     Vážení Ladislav C, Děkuji moc za vaši úžasné recenze a udělali čas, aby ji sdílet s našimi čtenáři webu Trip Advisor, pokud jde o váš nedávný pobyt v Occidental Grand Xcaret. Jsme tak rádi, že četl, že vaše zkušenosti s námi byl památný, a že se vám to líbilo natolik, důvody, zvířata a služby, budeme sdílet své připomínky s ním   Těšíme se na Vaši další návštěvu, pokud máte nějaké speciální požadavek, neváhejte nás kontaktovat na socialmedia@mx.occidentalhotels.com Mnohokrát děkuji,

    Round Indicators
    wilson2pac Alloa, Spojené království. 06/04/2014

    “Prvotřídní služby, nejlepší, jaké jsme kdy měli”

    Všechno od ubytování funguje jako na drátkách, odnesou vám zavazadla do pokoje a malým vozítekem vás hodí do recepce The Royal Clubu, kde nás přivítal srdečný a přátelský personál. Po vstupu do pokoje jsme zůstali v úžasu stát, jak je prostorný a luxusní, dokonce byl kvůli 50. narozeninám mého manžela vyzdobený balónky, stužkami a dortem z ručníků! Nejvíce se mi líbila koupelna, protože v ní byla velká vířivka, sprchový kout a dvojitá umyvadla, vše doplněno obklady z černého mramoru. Byly tam 2 velké balkony, jeden s dřevěným nábytkem, druhý s houpací sítí. Obytný prostor byl hezky zařízený a na jídelním stole stála mísa plná chutného čerstvého ovoce, lednička byla plná, byla v ní dokonce lahev tequily. Rádi bychom upozornili především na prvotřídní servis v exkluzivní restauraci Royal Club, kde jsme většinou jedli. Jídlo bylo vynikající, dobře servírované a zasloužilo si těch 5 hvězdiček, obsluha ze strany Roberta a jeho kolegů byla bezchybná, vždy nás přivítali úsměvem a přátelským „jak se máte“. Jednou nám dokonce nabídli tradiční mexické jídlo s krásným prostíráním a bylo to prostě božské, vřele doporučujeme. Služby u bazénu jsou výtečné, číšníci se postarají o všechny vaše potřeby. Těšíme se, až se do tohoto hotelu budeme pravidelně vracet, protože mu nemůžeme vytknout vůbec nic. Je to velmi příjemný, uklidňující a nádherný zážitek.

    HODNOCENÍ

    Round Indicators

    • únor 20 2017
    • Londýn, Spojené království
    • S rodinou

    raven421

    “Didn't want to leave!”


    Just got back from the Occidental Xcaret - no one from our group wanted to leave. The kids can't wait to go back! We stayed in Bldg 21 which was a great location -halfway to the restaurants and halfway to the beach. Loved all the walking paths and the jungle atmosphere. We needed the walking exercise because of all of the delicious food. Our kids ate alot of ice cream. Loved the wildlife - especially the monkeys. We found it to be very peaceful and relaxing for adults - tonnes of fun and activities for the tweens and teens. Staff were very friendly and helpful - always smiling and greeting us as we passed by. Kids loved the hammocks outside the seaside buffet after breakfast.


    HODNOCENÍ

    Round Indicators

    • únor 20 2017
    • Páry

    jamiepainchaud

    “Cold food, poor, very slow service ”


    We have enjoyed the resort so far, however this restaurant, the sea food restaurant at the beach, which we heard was their best, and came recommended, ended up to be such a disappointment. We were seated right away but not acknowledged for at least 15 minutes, 15 minutes at least before we recieved our drinks. 25 minutes before our order was taken, our appetizers took about 20 which wasn't to bad, and they tasted pretty good. . . Our meals however took ridiculously long to the point we felt forgotten about. When he finally dropped them off the waiter simply said sorry and ran away and avoided us until we left wih full plates still on the table. The food was cold, and over cooked horribly. We had too after 2 hours of a poor dinning experience go to the buffet instead. We have one day left and will simply be sticking wih the buffet. The resort on a whole is pretty good, buffet is fantastic but the a la cart restaurants have left us disappointed . So something to keep in mind


    HODNOCENÍ

    Round Indicators

    • únor 20 2017
    • Krátké dovolené s přáteli

    Meri R

    “Beautiful Property”


    I chose this resort based on the comments by guests and the photographs found online. I wanted to find something different than the usual all-inclusive resorts, and this most certainly was exceptional. Check in and check out was fairly simple. Make sure to arrange your transportation back to the airport a few days prior to leaving so you know how to space your time on departure day. **Bring lots of $1's and $5's with you. Yes it's an all inclusive but you're in a very poor country and those folks go out of their way to make this vacation great for you. We usually tipped $5 at dinner, to the bartender and to housekeeping. Some $1's at the snack bar, cocktail waitress or breakfast. You can use US dollars for purchases instead of pesos and they'll give you US dollars as change. The front desk will only break a $20 bill for you so it's best to plan ahead and bring small bills. The buildings were well maintained and the grounds kept clean by a huge staff. You were greeted at every turn by a friendly face. Plenty of pathways to explore so make sure to take good walking shoes! Down by the beach there is a Mayan ruin to check out. There is a shuttle at different points on the property to move you from one spot to another. This property is pretty large so to get from the lobby building to the beach is a long walk. Use the shuttles! The food was very good. We ate at a couple of the a la carte restaurants which were so-so. The main buffet was awesome and never disappointed! Paco's Tacos for a late night snack was delicious! By the main pool there is a snack bar which was also very good for lunch or just an afternoon snack. The wildlife was everywhere! Monkeys, monkeys, monkeys! Take a banana from the buffet and leave it on your balcony. We watched over half a dozen times while they snatched and ran or sat and ate on our balcony. Truly amazing!! Lots of large iguanas too. Look out for monkeys swinging in the trees above your head. You are in their home and when they have to go to the bathroom, there is no designated place! The staff is wonderful at keeping that clean. Just watch for falling things if you hear the branches moving. lol Connected to the property is Xcaret Park. So worth a visit! It's connected in the lobby by foot path or river boat. There is also an entrance by the beach. This is an ecological adventure with rivers to float, dolphins to swim with and gorgeous beach pools to bathe in. So many sea creatures and animals to see. Make sure to bring a waterproof camera or get a protective case for your cell phone. A pair of water shoes would also be a good idea. If you want pictures of your time in the park doing activities, it's going to get wet. It's not a particularly hot, sunny type of day because the park is heavily covered in trees and plants. Just a pair of sunglasses worked for us unless you want to relax by the beach for an extended period of time. Applied sunscreen before leaving the hotel and didn't really need much else. Catch the show in the front part of the park at 7. It's the history of Mexico done with dance and music. If you're staying at the hotel, cross back over for lunch and dinner to save the expense at the park. Take an excursion or two. They can be a bit expensive but totally worth the memorable experiences. We found Tulum and the ruins to be quite interesting. Would I go back? Definitely!


    HODNOCENÍ

    Round Indicators

    • říjen 4 2015

    Ladislav C

    “Byli jsme velice spokojeni s ubytováním, stravou a servisem personálu hotelu”


    Doporučuji všem, kteří chtějí prožít krásnou dovolenou v pěkném hotelu v přírodě nedaleko Playa del Carmen. Určitě navštivte EkoPark Xcaret, který je hned vedle hotelu.Koupání je pěkné čisté vodě v hotelových bazenech nebo na pláži u moře.Byli jsme velice spokojeni.


    Pilar O, Guest Experience Department v zařízení Occidental at Xcaret Destination, odpověděl na tuto recenzi.
    Vážení Ladislav C, Děkuji moc za vaši úžasné recenze a udělali čas, aby ji sdílet s našimi čtenáři webu Trip Advisor, pokud jde o váš nedávný pobyt v Occidental Grand Xcaret. Jsme tak rádi, že četl, že vaše zkušenosti s námi byl památný, a že se vám to líbilo natolik, důvody, zvířata a služby, budeme sdílet své připomínky s ním   Těšíme se na Vaši další návštěvu, pokud máte nějaké speciální požadavek, neváhejte nás kontaktovat na socialmedia@mx.occidentalhotels.com Mnohokrát děkuji,

    HODNOCENÍ

    Round Indicators

    • červen 4 2014
    • Alloa, Spojené království

    wilson2pac

    “Prvotřídní služby, nejlepší, jaké jsme kdy měli”


    Všechno od ubytování funguje jako na drátkách, odnesou vám zavazadla do pokoje a malým vozítekem vás hodí do recepce The Royal Clubu, kde nás přivítal srdečný a přátelský personál. Po vstupu do pokoje jsme zůstali v úžasu stát, jak je prostorný a luxusní, dokonce byl kvůli 50. narozeninám mého manžela vyzdobený balónky, stužkami a dortem z ručníků! Nejvíce se mi líbila koupelna, protože v ní byla velká vířivka, sprchový kout a dvojitá umyvadla, vše doplněno obklady z černého mramoru. Byly tam 2 velké balkony, jeden s dřevěným nábytkem, druhý s houpací sítí. Obytný prostor byl hezky zařízený a na jídelním stole stála mísa plná chutného čerstvého ovoce, lednička byla plná, byla v ní dokonce lahev tequily. Rádi bychom upozornili především na prvotřídní servis v exkluzivní restauraci Royal Club, kde jsme většinou jedli. Jídlo bylo vynikající, dobře servírované a zasloužilo si těch 5 hvězdiček, obsluha ze strany Roberta a jeho kolegů byla bezchybná, vždy nás přivítali úsměvem a přátelským „jak se máte“. Jednou nám dokonce nabídli tradiční mexické jídlo s krásným prostíráním a bylo to prostě božské, vřele doporučujeme. Služby u bazénu jsou výtečné, číšníci se postarají o všechny vaše potřeby. Těšíme se, až se do tohoto hotelu budeme pravidelně vracet, protože mu nemůžeme vytknout vůbec nic. Je to velmi příjemný, uklidňující a nádherný zážitek.


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