Hotel Pool  Occidental Grand Nuevo Vallarta Resort

Occidental Nuevo Vallarta

Texto: 34385 Resort all inclusive obklopený nádhernou přímořskou krajinou s atraktivní nabídkou sportů pro celou rodinu. Paseo de Los Cocoteros 18 Villa 8 | Fracc. Náutico Turístico, | 63732 Nuevo Vallarta | Nayarit |
+ 52 322 226 9800 + 52 322 297 0082
Occidental Nuevo Vallarta Texto: 34385 4 out of 5 based on 2612 ratings. 2612 user reviews.
Occidental Nuevo Vallarta reviewed by jjuskiw on . Was greater than expected! We just got back yesterday and I wanted to write down my thoughts while still fresh in our minds. I thoroughly researched hotels in the PV area and this one met what we were looking for, smaller... Rating: 4
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Occidental Nuevo Vallarta

Paseo de Los Cocoteros 18 Villa 8   Fracc. Náutico Turístico,   63732 Nuevo Vallarta   Nayarit    


Places of Interest

11,5 km Mezinárodní letiště Licenciado Gustavo Díaz Ordaz

100 m Pláž

Premios y Reconocimientos Prizes and awards

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Occidental Nuevo Vallarta

4.0/5 Round Indicators
| 2614 Recenze

CELKOVÉ HODNOCENÍ

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Výborné

48% Complete

1271

Velmi dobré

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Normální

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282

Špatné

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Velmi špatné

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    Round Indicators
    Marie C Weyburn, Kanada. 02/28/2017 Páry

    “First time in Mexico - we'll be back!”

    This was our first trip to an all inclusive and we weren't disappointed! The hotel itself is beautiful and we were impressed as soon as we walked in. The rooms were spacey and clean with a beach view. We were looking for a quieter resort with fewer kids and a wonderful beach and our wish list was met and exceeded! The al a carte's were all great, and we liked that we could eat at the Mexican restaurant during the day too, The buffet had a huge selection and all was great quality. The event staff were outstanding! Sergio, Daiana and Montzerelle were particularly welcoming. Carlos and Hector at the pool bar made us feel at home from our first day to the day we left. What a wonderful experience for our first hot holiday. It'll be tough to top!!!
    Round Indicators
    LUVCHOWZ CLEVELAND. 02/28/2017 S rodinou

    “Nice, but a work in progress”

    We stayed at this resort from Feb 6 - Feb 16. Barceló recently took over the Occidental brand and it seems they are making an effort to improve this resort. The small improvements are a start, but this resort needs staffing bad. During our stay they had the Royal Level concierge waiting on breakfast tables and the security guards serving drinks at the pool because they were overwhelmed. Hopefully, Barceló will address this issue. The resort is spotlessly clean and well manicured. The food quality was above average at the Royal Level restaurant, average at all the specialty restaurants and poor at the buffet. We thought the Royal Level was worth the extra money. The food quality was better, top shelf liquor and the Royal Level pool was much quieter. The entertainment was pretty typical for an all inclusive Mexico resort. The Michael Jackson show is phenomenal and should not be missed. Make all of your dinner reservations upon arrival or you risk missing shows because they fill up fast. Our review would not be complete without mentioning the hardworking staff that made our stay a pleasure. Augustin (royal level pool), Ricardo, Luis ,Rafael, David and Cesar(royal level restaurant), Sergio(entertainment), Herendida (reservations),and Meranda(the spa). Please remember to tip the staff ! We would return to this resort in the future after giving Barceló time to make some needed improvements.
    Round Indicators
    jjuskiw Reno, Nevada. 02/26/2017 Páry

    “Was greater than expected!”

    We just got back yesterday and I wanted to write down my thoughts while still fresh in our minds. I thoroughly researched hotels in the PV area and this one met what we were looking for, smaller resort, good food, less kids, relaxing with a great beach. Not only did it fit the bill for all the above, it exceeded beyond our wishes. We give it 4 1/2 stars! To start, the hotel is impressive when you first walk into the lobby. It's grand entrance is welcoming, along with the staff that greats you. We arrived at 3, which is check in, so there was a line and we waited about 15 minutes. It's not a typical front desk, just 3 tables with 2 chairs per table. I knew we were going to upgrade to the Royal level and so for 6 nights it was around $240, well worth it from our perspective. The only hitch was that there weren't any rooms available on the 6th & 7th floors. That wasn't a deal breaker but I wish they would have offered it to us later on during the week, which they didn't. I could have pushed it but we don't usually spend much time in the room anyways; the beach is always calling. The rooms are rather small but clean with room service every day. As some reviewers complained about bugs, we never saw one, either in the room or the hotel the entire week. Everything worked in the room such as very hot water, powerful shower and sink/shower that drained well. We ate 3 nights at the Royal restaurant and it was excellent. David the Captain and Ricardo the bar tender were so pleasant and helpful, they made the meals more than spectacular. We always had a window table and with the sunset occurring a 7pm, we caught every one while eating a sumptuous meal. We also ate at the Italian restaurant one night and that was outstanding as well. Eventually, we wound up eating more at the buffet because of the hours they were open. We don't like eating later in the evening so we had breakfast late (brunch) and a late a lunch as possible. The service in the buffet again was terrific, anything you want, just ask for it, they will accommodate. Now for people who complained about the buffet being the same thing every day, that's ridiculous. There is such a variety of food, you're just a glutton or can't get enough food to pile on your plate. No matter where you decide to eat, they're all good and should satisfy everyone in your party. One of the reasons to upgrade to the Royal level is because of the alcohol. I usually got our drinks either at the 7th floor bar, thank you Ricardo, or at the Royal pool bar. Agustin at the pool bar was another outstanding employee. He always gave us the best service as he runs around making drinks and serving the guests around the pool perimeter. Lounging around the Royal pool was kind of boring but if you want to sleep, that's the place. The main pool is where the action is at. Lots of activities during the day with a great group of young service staff keeping the fun going. You can always leave and go to the beach if the action is too much. Finally, and to us the most important highlight, is the beach and ocean. It was beyond words. There are plenty of lounge chairs and enough shade to make everyone happy.The water is amazing, the sand is clean and soft and the views are magnificent. The surf may be too much for some people but for me it was perfect. We encountered much rougher surf in Hawaii and it was way more fun than the Caribbean. Don't forget to take those walks along the beach, we did every morning and it was pure joy. We've been to several exotic locations and we both agreed that this was our best vacation for the money. We will absolutely be back to the Occidental Nuevo Vallarta! Thank you to the staff, you are all outstanding.

    Rodolfo P, Director General v zařízení Occidental Nuevo Vallarta, odpověděl na tuto recenzi.
     Dear jjuskiw, Thank you for the time you spent to share your feedback on your recent stay at our Occidental hotel, to know that we exceeded your expectations is certainly high praise. We appreciate you pointing out some many wonderful things for the rest of the travel community to read. Thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Sincerely, Rodolfo Pacheco General Manager

    Round Indicators
    Michel L 02/26/2017 Páry

    “Almost perfect !!!”

    Our stay at the Occidental Nuevo Vallarta was a great experience, in fact, almost perfect. Very nice room with ocean view. Next to the incredible beach and the Pacific, this venue offred a great variety of very good food at the buffet. Thanks to Jesus & Jesus (Rodriguez) we received an excellent service during our stay. The food and service at the italian restaurant was exceptional. Pro: close to shopping facility and medical clinic. Con: no balcony. Overall: we will go back to the Occidental. Great value.

    Rodolfo P, Director General v zařízení Occidental Nuevo Vallarta, odpověděl na tuto recenzi.
     Dear Michel L, First and foremost we would like to thank you for the lovely review you shared following your recent visit to our Occidental hotel and are delighted to read that we were able to match your expectations. We are thrilled to read your praising comments about the variety of the food and the service from our staff. Thank you for this perfect review of our hotel and we look forward to serving you again in the future. Sincerely, Rodolfo Pacheco General Manager

    Round Indicators
    Fleurtai Victoria, Kanada. 02/25/2017 Páry

    “Delightful and easy vacation.”

    Our room was large and well laid out (the huge, peek through shower was fun). The resort is small and easy to move around in, and has a variety of shady/sunny areas to lounge in. The buffet has enough choices to satisfy most, and is very good. The beach is long, clean, and beautiful...one of the many reasons I returned to this resort after my first trip in 2011. Being able to take a quick trip to PV or Bucerias (200 pesos more or less) is a nice benefit, if you like to leave the resort area for a few hours. We did a food tour in PV with Vallarta Food Tours and it was wonderful. By far, the outstanding feature of this resort is the beautiful, kind and friendly staff. This resort has this quality hands down. The added restaurants are okay...the Italian being the best IMHO. I believe the new Japanese restaurant needs some work. Paid room internet service was hit and miss, though it was strong when it was working. I would recommend this small, excellent resort to anyone.

    Rodolfo P, Director General v zařízení Occidental Nuevo Vallarta, odpověděl na tuto recenzi.
     Dear Fleurtai, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay with us. We also appreciate your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. Thank you once for making us your choice hotel and for your constructive criticism, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely, Rodolfo Pacheco General Manager

    HODNOCENÍ

    Round Indicators

    • únor 28 2017
    • Weyburn, Kanada
    • Páry

    Marie C

    “First time in Mexico - we'll be back!”


    This was our first trip to an all inclusive and we weren't disappointed! The hotel itself is beautiful and we were impressed as soon as we walked in. The rooms were spacey and clean with a beach view. We were looking for a quieter resort with fewer kids and a wonderful beach and our wish list was met and exceeded! The al a carte's were all great, and we liked that we could eat at the Mexican restaurant during the day too, The buffet had a huge selection and all was great quality. The event staff were outstanding! Sergio, Daiana and Montzerelle were particularly welcoming. Carlos and Hector at the pool bar made us feel at home from our first day to the day we left. What a wonderful experience for our first hot holiday. It'll be tough to top!!!


    HODNOCENÍ

    Round Indicators

    • únor 28 2017
    • CLEVELAND
    • S rodinou

    LUVCHOWZ

    “Nice, but a work in progress”


    We stayed at this resort from Feb 6 - Feb 16. Barceló recently took over the Occidental brand and it seems they are making an effort to improve this resort. The small improvements are a start, but this resort needs staffing bad. During our stay they had the Royal Level concierge waiting on breakfast tables and the security guards serving drinks at the pool because they were overwhelmed. Hopefully, Barceló will address this issue. The resort is spotlessly clean and well manicured. The food quality was above average at the Royal Level restaurant, average at all the specialty restaurants and poor at the buffet. We thought the Royal Level was worth the extra money. The food quality was better, top shelf liquor and the Royal Level pool was much quieter. The entertainment was pretty typical for an all inclusive Mexico resort. The Michael Jackson show is phenomenal and should not be missed. Make all of your dinner reservations upon arrival or you risk missing shows because they fill up fast. Our review would not be complete without mentioning the hardworking staff that made our stay a pleasure. Augustin (royal level pool), Ricardo, Luis ,Rafael, David and Cesar(royal level restaurant), Sergio(entertainment), Herendida (reservations),and Meranda(the spa). Please remember to tip the staff ! We would return to this resort in the future after giving Barceló time to make some needed improvements.


    HODNOCENÍ

    Round Indicators

    • únor 26 2017
    • Reno, Nevada
    • Páry

    jjuskiw

    “Was greater than expected!”


    We just got back yesterday and I wanted to write down my thoughts while still fresh in our minds. I thoroughly researched hotels in the PV area and this one met what we were looking for, smaller resort, good food, less kids, relaxing with a great beach. Not only did it fit the bill for all the above, it exceeded beyond our wishes. We give it 4 1/2 stars! To start, the hotel is impressive when you first walk into the lobby. It's grand entrance is welcoming, along with the staff that greats you. We arrived at 3, which is check in, so there was a line and we waited about 15 minutes. It's not a typical front desk, just 3 tables with 2 chairs per table. I knew we were going to upgrade to the Royal level and so for 6 nights it was around $240, well worth it from our perspective. The only hitch was that there weren't any rooms available on the 6th & 7th floors. That wasn't a deal breaker but I wish they would have offered it to us later on during the week, which they didn't. I could have pushed it but we don't usually spend much time in the room anyways; the beach is always calling. The rooms are rather small but clean with room service every day. As some reviewers complained about bugs, we never saw one, either in the room or the hotel the entire week. Everything worked in the room such as very hot water, powerful shower and sink/shower that drained well. We ate 3 nights at the Royal restaurant and it was excellent. David the Captain and Ricardo the bar tender were so pleasant and helpful, they made the meals more than spectacular. We always had a window table and with the sunset occurring a 7pm, we caught every one while eating a sumptuous meal. We also ate at the Italian restaurant one night and that was outstanding as well. Eventually, we wound up eating more at the buffet because of the hours they were open. We don't like eating later in the evening so we had breakfast late (brunch) and a late a lunch as possible. The service in the buffet again was terrific, anything you want, just ask for it, they will accommodate. Now for people who complained about the buffet being the same thing every day, that's ridiculous. There is such a variety of food, you're just a glutton or can't get enough food to pile on your plate. No matter where you decide to eat, they're all good and should satisfy everyone in your party. One of the reasons to upgrade to the Royal level is because of the alcohol. I usually got our drinks either at the 7th floor bar, thank you Ricardo, or at the Royal pool bar. Agustin at the pool bar was another outstanding employee. He always gave us the best service as he runs around making drinks and serving the guests around the pool perimeter. Lounging around the Royal pool was kind of boring but if you want to sleep, that's the place. The main pool is where the action is at. Lots of activities during the day with a great group of young service staff keeping the fun going. You can always leave and go to the beach if the action is too much. Finally, and to us the most important highlight, is the beach and ocean. It was beyond words. There are plenty of lounge chairs and enough shade to make everyone happy.The water is amazing, the sand is clean and soft and the views are magnificent. The surf may be too much for some people but for me it was perfect. We encountered much rougher surf in Hawaii and it was way more fun than the Caribbean. Don't forget to take those walks along the beach, we did every morning and it was pure joy. We've been to several exotic locations and we both agreed that this was our best vacation for the money. We will absolutely be back to the Occidental Nuevo Vallarta! Thank you to the staff, you are all outstanding.


    Rodolfo P, Director General v zařízení Occidental Nuevo Vallarta, odpověděl na tuto recenzi.
    Dear jjuskiw, Thank you for the time you spent to share your feedback on your recent stay at our Occidental hotel, to know that we exceeded your expectations is certainly high praise. We appreciate you pointing out some many wonderful things for the rest of the travel community to read. Thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Sincerely, Rodolfo Pacheco General Manager

    HODNOCENÍ

    Round Indicators

    • únor 26 2017
    • Páry

    Michel L

    “Almost perfect !!!”


    Our stay at the Occidental Nuevo Vallarta was a great experience, in fact, almost perfect. Very nice room with ocean view. Next to the incredible beach and the Pacific, this venue offred a great variety of very good food at the buffet. Thanks to Jesus & Jesus (Rodriguez) we received an excellent service during our stay. The food and service at the italian restaurant was exceptional. Pro: close to shopping facility and medical clinic. Con: no balcony. Overall: we will go back to the Occidental. Great value.


    Rodolfo P, Director General v zařízení Occidental Nuevo Vallarta, odpověděl na tuto recenzi.
    Dear Michel L, First and foremost we would like to thank you for the lovely review you shared following your recent visit to our Occidental hotel and are delighted to read that we were able to match your expectations. We are thrilled to read your praising comments about the variety of the food and the service from our staff. Thank you for this perfect review of our hotel and we look forward to serving you again in the future. Sincerely, Rodolfo Pacheco General Manager

    HODNOCENÍ

    Round Indicators

    • únor 25 2017
    • Victoria, Kanada
    • Páry

    Fleurtai

    “Delightful and easy vacation.”


    Our room was large and well laid out (the huge, peek through shower was fun). The resort is small and easy to move around in, and has a variety of shady/sunny areas to lounge in. The buffet has enough choices to satisfy most, and is very good. The beach is long, clean, and beautiful...one of the many reasons I returned to this resort after my first trip in 2011. Being able to take a quick trip to PV or Bucerias (200 pesos more or less) is a nice benefit, if you like to leave the resort area for a few hours. We did a food tour in PV with Vallarta Food Tours and it was wonderful. By far, the outstanding feature of this resort is the beautiful, kind and friendly staff. This resort has this quality hands down. The added restaurants are okay...the Italian being the best IMHO. I believe the new Japanese restaurant needs some work. Paid room internet service was hit and miss, though it was strong when it was working. I would recommend this small, excellent resort to anyone.


    Rodolfo P, Director General v zařízení Occidental Nuevo Vallarta, odpověděl na tuto recenzi.
    Dear Fleurtai, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay with us. We also appreciate your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. Thank you once for making us your choice hotel and for your constructive criticism, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely, Rodolfo Pacheco General Manager

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