Servicio de habitaciones del hotel Occidental Panamá City

Occidental Panamá City

Texto: 48532 Avantgardní oáza, v nejlepší čtvrti Panamy, je ideální jak pro pracovní, tak pro odpočinkové pobyty. Avenida 2da Sur, entre la Avenida Central España y la Avenida 3ra Sur, Obarrio, Bella Vista, Panamá.
(507) 307 5656 -
Occidental Panamá City Texto: 48532 4 out of 5 based on 285 ratings. 285 user reviews.
Occidental Panamá City reviewed by 314pingc on . Good hotel to stay for long trip Location close to metro, restaurant, supermarket..., wifi is strong, room is big. The receptionists are kind and can speak English. The bathroom is big, the faucet is working quite well, making a... Rating: 5
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Occidental Panamá City

Avenida 2da Sur, entre la Avenida Central España y la Avenida 3ra Sur, Obarrio, Bella Vista, Panamá.  


Places of Interest

24 km Mezinárodní letiště Tocumen

15,9 km Causeway de Amador

5,4 km Historické centrum

4,9 km Panamá Viejo

Premios y Reconocimientos Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

Occidental Panamá City

4.0/5 Round Indicators
| 376 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spánku

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Pokoje

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Čistota

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Služby


HODNOCENÍ NÁVŠTĚVNÍKŮ

Výborné

45% Complete

172

Velmi dobré

30% Complete

113

Normální

15% Complete

57

Špatné

5% Complete

19

Velmi špatné

5% Complete

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    Round Indicators
    Ricardo R Punta Cana, Dominikánská republika. 02/22/2018 Páry

    “Terrible hotel ”

    I don’t even know why I gave it two stars May be cause the valet parking car staff is the only friendly staff, first I arrive at 5pm when check in says starts at 3pm surprise my room was not ready and they gave me a room with double beds instead of the king size I booked which I paid extra. No problem around 9:10PM my wife wanted to shower so we can go out dinner and guess surprise no water pressure in the hotel. Contacted recepción and they say that’s no their fault that is the area where the hotel is, what’s BS. Never again I should paid the extra 20 usd per person for better hotel
    Round Indicators
    Ricardo J Panama. 02/11/2018 Pro jednotlivce

    “Worst Hotel stay in my life.”

    I have never had a more unpleasant hotel experience as the one I just went through with Occidental Hotel Panama and it's staff. I booked a room through booking.com. I had the intention of spending the holidays in the hotel enjoying what seemed to be good installations and a 4 star rating hotel. Much to my surprise I come into the room late at night on my first date and I notice a strong smell of stale urine and sticky floors. Since it was late I decided not to bother anyone. The other day I woke up and reported the situation to the front desk to which I was told they were going to get the room cleaned. I left that entire day and returned at 8 pm , still , to a room filled with the stench of stale urine. I asked the front desk guy if he could please move me to another room because I noticed the hotel was relatively empty, to which he unkindly replied there was no way. He said it was all taken and I believed him. I even contacted booking to see if there was something that could be done to help but they spoke to him and he convinced them there was no room. So I go into my room and try to not think about the whole situation despite the smell because I had already paid for the room... It later occurred to me to double check through booking to see if the guy was in fact honest about there being no rooms. As I suspected there were still available superior rooms, just like mine to which I could've been moved to. I went down and tried to reason with the receptionist yet another time , to no avail. He simply did not want to help.I went up , packed my things and went down to do my check out a full day before my actual check out. As I stand at the reception a couple of backpackers checking in said they had booked their room just 10 minutes prior, meaning by the time I had asked for the switch it was a plain bold lie that there weren't any available rooms. Suffice it to say that I'm very dissapointed and upset about my stay at Occidental hotel . My money doesn't grow on trees , I work for it and I tried investing it on a vacation weekend , instead , getting one of the worst hotel experiences to date. I've travelled all over the place. I'm not a complainer. But this was WAY out of line. You have terrible people taking care of your customer service.

    Roberto G, Director General v zařízení Occidental Panama City, odpověděl na tuto recenzi.
     Dear Mr. Jurado, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention. Sincerely regards, Roberto Guardado General Manager

    Round Indicators
    Jesus T 02/08/2018 Páry

    “Very comfortable ”

    The bedrooms were nice cleaned, bathroom was spotless , nice view from the top building, special areas for smoking outside the dorms. The breakfast was great. Its near the metro station and good staff.

    Roberto G, Director General v zařízení Occidental Panama City, odpověděl na tuto recenzi.
     Dear Jesus, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Panamá hotel and are delighted to read that we were able to match your holiday expectations. Sincerely regards, Roberto Guardado General Manager

    Round Indicators
    bmcdoug1 01/31/2018 S rodinou

    “Great value at the Occidental”

    Very nice rooms clean and modern. great breakfast you'll hear the rooftop club late into the night if your room is in the 12th floor. There is no pool but there is an excerise room. All things considered value is excellent.

    Roberto G, Director General v zařízení Occidental Panama City, odpověděl na tuto recenzi.
     Dear Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Panamá City hotel and are delighted to read that we were able to match your holiday expectations. Sincerely regards,

    Round Indicators
    Sonia F Montreal, Kanada. 01/25/2018 Pro jednotlivce

    “stay in occidental Panama hotel”

    Hotel is geared up to 18-24 crowd has load music plays everywhere. My room was on the 8th floor and I could hear dance music during the middle of the night playing from the disco club. The tiles in the shower had quite a lot of mildew and would need to be fixed

    Roberto G, Director General v zařízení Occidental Panama City, odpověděl na tuto recenzi.
     Dear Sonia, We greatly appreciate the time you spent to review your recent experience in our hotel, at Occidental Panama City we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Sincerely regards, Roberto Guardado General Manager

    HODNOCENÍ

    Round Indicators

    • únor 22 2018
    • Punta Cana, Dominikánská republika
    • Páry

    Ricardo R

    “Terrible hotel ”


    I don’t even know why I gave it two stars May be cause the valet parking car staff is the only friendly staff, first I arrive at 5pm when check in says starts at 3pm surprise my room was not ready and they gave me a room with double beds instead of the king size I booked which I paid extra. No problem around 9:10PM my wife wanted to shower so we can go out dinner and guess surprise no water pressure in the hotel. Contacted recepción and they say that’s no their fault that is the area where the hotel is, what’s BS. Never again I should paid the extra 20 usd per person for better hotel


    HODNOCENÍ

    Round Indicators

    • únor 11 2018
    • Panama
    • Pro jednotlivce

    Ricardo J

    “Worst Hotel stay in my life.”


    I have never had a more unpleasant hotel experience as the one I just went through with Occidental Hotel Panama and it's staff. I booked a room through booking.com. I had the intention of spending the holidays in the hotel enjoying what seemed to be good installations and a 4 star rating hotel. Much to my surprise I come into the room late at night on my first date and I notice a strong smell of stale urine and sticky floors. Since it was late I decided not to bother anyone. The other day I woke up and reported the situation to the front desk to which I was told they were going to get the room cleaned. I left that entire day and returned at 8 pm , still , to a room filled with the stench of stale urine. I asked the front desk guy if he could please move me to another room because I noticed the hotel was relatively empty, to which he unkindly replied there was no way. He said it was all taken and I believed him. I even contacted booking to see if there was something that could be done to help but they spoke to him and he convinced them there was no room. So I go into my room and try to not think about the whole situation despite the smell because I had already paid for the room... It later occurred to me to double check through booking to see if the guy was in fact honest about there being no rooms. As I suspected there were still available superior rooms, just like mine to which I could've been moved to. I went down and tried to reason with the receptionist yet another time , to no avail. He simply did not want to help.I went up , packed my things and went down to do my check out a full day before my actual check out. As I stand at the reception a couple of backpackers checking in said they had booked their room just 10 minutes prior, meaning by the time I had asked for the switch it was a plain bold lie that there weren't any available rooms. Suffice it to say that I'm very dissapointed and upset about my stay at Occidental hotel . My money doesn't grow on trees , I work for it and I tried investing it on a vacation weekend , instead , getting one of the worst hotel experiences to date. I've travelled all over the place. I'm not a complainer. But this was WAY out of line. You have terrible people taking care of your customer service.


    Roberto G, Director General v zařízení Occidental Panama City, odpověděl na tuto recenzi.
    Dear Mr. Jurado, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention. Sincerely regards, Roberto Guardado General Manager

    HODNOCENÍ

    Round Indicators

    • únor 8 2018
    • Páry

    Jesus T

    “Very comfortable ”


    The bedrooms were nice cleaned, bathroom was spotless , nice view from the top building, special areas for smoking outside the dorms. The breakfast was great. Its near the metro station and good staff.


    Roberto G, Director General v zařízení Occidental Panama City, odpověděl na tuto recenzi.
    Dear Jesus, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Panamá hotel and are delighted to read that we were able to match your holiday expectations. Sincerely regards, Roberto Guardado General Manager

    HODNOCENÍ

    Round Indicators

    • leden 31 2018
    • S rodinou

    bmcdoug1

    “Great value at the Occidental”


    Very nice rooms clean and modern. great breakfast you'll hear the rooftop club late into the night if your room is in the 12th floor. There is no pool but there is an excerise room. All things considered value is excellent.


    Roberto G, Director General v zařízení Occidental Panama City, odpověděl na tuto recenzi.
    Dear Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Panamá City hotel and are delighted to read that we were able to match your holiday expectations. Sincerely regards,

    HODNOCENÍ

    Round Indicators

    • leden 25 2018
    • Montreal, Kanada
    • Pro jednotlivce

    Sonia F

    “stay in occidental Panama hotel”


    Hotel is geared up to 18-24 crowd has load music plays everywhere. My room was on the 8th floor and I could hear dance music during the middle of the night playing from the disco club. The tiles in the shower had quite a lot of mildew and would need to be fixed


    Roberto G, Director General v zařízení Occidental Panama City, odpověděl na tuto recenzi.
    Dear Sonia, We greatly appreciate the time you spent to review your recent experience in our hotel, at Occidental Panama City we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Sincerely regards, Roberto Guardado General Manager

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    Slevový* kód nebo kód promo akce (také se uvádí jako „promokód”) je kombinací písmen anebo čísel, které umožňují slevu z běžné ceny. Pokud máte slevový kód, zadejte jej a bude vám odečtena příslušná sleva v této rezervaci. Po zadání kódu ceny zobrazené v kroku 1 rezervačního procesu již zahrnují uplatněnou slevu. 

    Sleva neplatí pro ceny doplňkových anebo mimořádných služeb ani na ceny posledních pokojů, které jsou ještě v nabídce. Je dovolen pouze jeden slevový kód na rezervaci a bude platný pouze při provádění rezervace.** 

    Maximální výše souhrnné slevy je 25 % z ceny v hotelech v Latinské Americe a 20 % z ceny v hotelech v Evropě a Středomoří, přičemž je možná kombinace slevového kódu, speciální slevy*** (slevy za rezervace více pokojů, slevy senior, rezident, millenials, početná rodina atd.) a slevy za členství v my Barceló. 

    *Barceló si vyhrazuje právo na schválení platnosti zveřejněných slev. 

    **Využití slevového kódu neplatí při příjezdu do hotelu, sleva tedy bude uplatněna pouze při provádění rezervace. 

    ***Hotel si při hostově příjezdu vyžádá oficiální a platné dokumenty, aby si ověřil splnění podmínek slevových kódů a speciálních slev. V případě, že nebudou doloženy doklady nebo nedojde ke splnění podmínek, vyhrazuje si hotel právo doúčtovat dané částky odečtené při originální rezervaci.

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