Barceló Hotel Suite  Hydra Beach Resort

Barceló Hydra Beach Resort

Texto: 36463 Exkluzivní hotel s přístupem na tři pláže Egejského moře a nezapomenutelným výhledem na ostrov Hydra. Thermisia-Plepi | 21051 Ermioni, Argolida | Greece
+30 275 4098 700 -
Barceló Hydra Beach Resort Texto: 36463 4.5 out of 5 based on 1115 ratings. 1115 user reviews.
Barceló Hydra Beach Resort reviewed by renataf783 on . 3 day vacation at Barcelo Hydra Beach The hotel and facilities are very nice, the flowers and overall decoration. The food at the buffet had a good variety but not good quality. In addition, the overall service was poor, with long lines... Rating: 2
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Barceló Hydra Beach Resort

Thermisia-Plepi   21051 Ermioni, Argolida   Greece  


Places of Interest

205 km Mezinárodní letiště Athény - Eleftherios Venizelos

174 km Přístav Pireus

10 km Přístav Ermioni

253 km Přístav Patras

Premios y Reconocimientos Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

Barceló Hydra Beach Resort

4.5/5 Round Indicators
| 1121 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spánku

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Pokoje

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Čistota

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Služby


HODNOCENÍ NÁVŠTĚVNÍKŮ

Výborné

56% Complete

629

Velmi dobré

31% Complete

354

Normální

8% Complete

92

Špatné

3% Complete

35

Velmi špatné

1% Complete

12

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    Round Indicators
    dimitriosk619 Athény, Řecko. 05/25/2017 S rodinou

    “value for money”

    The beach and the pools are very superb but i wouldn't say the same about the food, since it was an all inclusive accommodation. i wound recommend the hotel though. nice view of hydra island and very close to Hermione.
    Round Indicators
    Dimitra K Athény, Řecko. 05/22/2017 Služební cesty

    “Business Trip”

    Very nice hotel, beautiful gardens and pool but the food quality was bad.Very near to Hydra and easy to reach from Athens. Also the beach was beautiful and I would recommended it especially to families with children.
    Round Indicators
    renataf783 05/15/2017 Páry

    “3 day vacation at Barcelo Hydra Beach”

    The hotel and facilities are very nice, the flowers and overall decoration. The food at the buffet had a good variety but not good quality. In addition, the overall service was poor, with long lines at check out, buffet and baggage handling as well as at the restaurants. The managers in contrary were very helpful and willing.

    hydrabeachgem, Guest Relations Manager v zařízení Barcelo Hydra Beach Resort, odpověděl na tuto recenzi.
     Dear renataf783, Thank you for taking the time to share this review on TripAdvisor. We are glad to hear you have enjoyed the hotel and its location. On the other hand we are surprised our service didn’t meet your expectations. During your stay, we had a technical issue with our computer system which could explain why the check out was taking more time than usual. We wish you could have had a drink of your choice while you sit in the lobby. The situation was exceptional and we apologize sincerely for the inconvenience. We are also very sorry to hear you have the feeling our team didn’t assist you enough. At Barceló Hydra Beach Resort, we like to give our guests some space to relax and disconnect. But of course, our staff is trained to anticipate any requests. You are right, our managers remain at the disposal of our guests all the time and I can assure you your comment has already been sent to the head office to deal with this serious concern. Our restaurant has opening hours that give our guests time to enjoy our cuisine fully. Unfortunately, we can’t anticipate when they want to have dinner with us. It depends on their schedule, and you are right, sometimes you will have to wait a little bit to be served. In the meantime, you can always enjoy a drink at the restaurant. Our staff will be delighted to present you the list of beverage according to your taste. Thank you once again for this review that will help without any doubt. We look forward welcoming you again in the future. Sincerely yours, Charlotte Schmitt Guest Experience Manager

    Round Indicators
    Jninas Athény, Řecko. 05/13/2017 S rodinou

    “Family friendly hotel”

    Pleasant setting with a long beach, well kept gardens and renovated balneary rooms. The staff management is professional and the animation team friendly. The buffet included fresh food at all meals but there was a standing line at rush hour.

    hydrabeachgem, Guest Relations Manager v zařízení Barcelo Hydra Beach Resort, odpověděl na tuto recenzi.
     Dear Jninas, Thank you for sharing this wonderful comment on TripAdvisor. We are delighted to hear you enjoyed your stay at Barceló Hydra Beach Resort. Our staff is fully dedicated to our guests to make sure they will spend a memorable moment. We apologize for the line at the Buffet. it's hard for us to anticipate when guests come to have dinner. Our restaurant is opened at least two hours per meal, so everybody could arrange to visit according to their own schedule. Thank you once again for this great review, it's the best reward for us. Kindest regards, Charlotte Schmitt Guest Experience Manager

    Round Indicators
    726nikos1323 Athény, Řecko. 05/09/2017 Páry

    “Definitely can try other options”

    Food quality is below standard for all-inclusive resorts. Facilities could have been better. Room decoration and colors and design felt depressing. Staff was serving and smiling. Beach and swimming pool are ok :) will not be revisiting though

    hydrabeachgem, Guest Relations Manager v zařízení Barcelo Hydra Beach Resort, odpověděl na tuto recenzi.
     Dear 726nikos1323, Thank you for taking the time to share this review with the users of TripAdvisor. We are disappointed to read the food was below your expectations and we sincerely apologize for this. Our cuisine is freshly made with locals products and our Chef offers various dishes according to the time of the year. We try to satisfy everyone’s taste and you can be sure your comment has been forwarded to the management to find a solution. We are also surprised to read the design of Barceló Hydra Beach Resort did not catch your eyes. The hotel is built on 2 levels to merge with the 15-hectares garden of olive trees, pines, citrus, and various flowers. And yes, you are right that ours is not a luxury resort, we praise comfort and relaxation rather than luxury. We offer a lot of facilities too, like the outside infinity pool, a beach volley and a tennis court among others. Not to mention our spa. It is a state-of-the-art facility with indoor swimming pool, jacuzzi, finnish and Mediterranean sauna, a hamam, pediluvium, aromatherapy showers and 9 massage cabins. We also offer a lot of trips to various islands and cities nearby like the charming small town of Ermioni, or the capital of Greece, Athens so our guests can make the best of their time in Greece. Our staff is fully dedicated to you to ensure your experience at Barceló Hydra Beach Resort will be memorable. Thank you again for your comment that gives us the opportunity to improve our services. We take your review very seriously. Charlotte Schmitt Guest Experience Manager

    HODNOCENÍ

    Round Indicators

    • květen 25 2017
    • Athény, Řecko
    • S rodinou

    dimitriosk619

    “value for money”


    The beach and the pools are very superb but i wouldn't say the same about the food, since it was an all inclusive accommodation. i wound recommend the hotel though. nice view of hydra island and very close to Hermione.


    HODNOCENÍ

    Round Indicators

    • květen 22 2017
    • Athény, Řecko
    • Služební cesty

    Dimitra K

    “Business Trip”


    Very nice hotel, beautiful gardens and pool but the food quality was bad.Very near to Hydra and easy to reach from Athens. Also the beach was beautiful and I would recommended it especially to families with children.


    HODNOCENÍ

    Round Indicators

    • květen 15 2017
    • Páry

    renataf783

    “3 day vacation at Barcelo Hydra Beach”


    The hotel and facilities are very nice, the flowers and overall decoration. The food at the buffet had a good variety but not good quality. In addition, the overall service was poor, with long lines at check out, buffet and baggage handling as well as at the restaurants. The managers in contrary were very helpful and willing.


    hydrabeachgem, Guest Relations Manager v zařízení Barcelo Hydra Beach Resort, odpověděl na tuto recenzi.
    Dear renataf783, Thank you for taking the time to share this review on TripAdvisor. We are glad to hear you have enjoyed the hotel and its location. On the other hand we are surprised our service didn’t meet your expectations. During your stay, we had a technical issue with our computer system which could explain why the check out was taking more time than usual. We wish you could have had a drink of your choice while you sit in the lobby. The situation was exceptional and we apologize sincerely for the inconvenience. We are also very sorry to hear you have the feeling our team didn’t assist you enough. At Barceló Hydra Beach Resort, we like to give our guests some space to relax and disconnect. But of course, our staff is trained to anticipate any requests. You are right, our managers remain at the disposal of our guests all the time and I can assure you your comment has already been sent to the head office to deal with this serious concern. Our restaurant has opening hours that give our guests time to enjoy our cuisine fully. Unfortunately, we can’t anticipate when they want to have dinner with us. It depends on their schedule, and you are right, sometimes you will have to wait a little bit to be served. In the meantime, you can always enjoy a drink at the restaurant. Our staff will be delighted to present you the list of beverage according to your taste. Thank you once again for this review that will help without any doubt. We look forward welcoming you again in the future. Sincerely yours, Charlotte Schmitt Guest Experience Manager

    HODNOCENÍ

    Round Indicators

    • květen 13 2017
    • Athény, Řecko
    • S rodinou

    Jninas

    “Family friendly hotel”


    Pleasant setting with a long beach, well kept gardens and renovated balneary rooms. The staff management is professional and the animation team friendly. The buffet included fresh food at all meals but there was a standing line at rush hour.


    hydrabeachgem, Guest Relations Manager v zařízení Barcelo Hydra Beach Resort, odpověděl na tuto recenzi.
    Dear Jninas, Thank you for sharing this wonderful comment on TripAdvisor. We are delighted to hear you enjoyed your stay at Barceló Hydra Beach Resort. Our staff is fully dedicated to our guests to make sure they will spend a memorable moment. We apologize for the line at the Buffet. it's hard for us to anticipate when guests come to have dinner. Our restaurant is opened at least two hours per meal, so everybody could arrange to visit according to their own schedule. Thank you once again for this great review, it's the best reward for us. Kindest regards, Charlotte Schmitt Guest Experience Manager

    HODNOCENÍ

    Round Indicators

    • květen 9 2017
    • Athény, Řecko
    • Páry

    726nikos1323

    “Definitely can try other options”


    Food quality is below standard for all-inclusive resorts. Facilities could have been better. Room decoration and colors and design felt depressing. Staff was serving and smiling. Beach and swimming pool are ok :) will not be revisiting though


    hydrabeachgem, Guest Relations Manager v zařízení Barcelo Hydra Beach Resort, odpověděl na tuto recenzi.
    Dear 726nikos1323, Thank you for taking the time to share this review with the users of TripAdvisor. We are disappointed to read the food was below your expectations and we sincerely apologize for this. Our cuisine is freshly made with locals products and our Chef offers various dishes according to the time of the year. We try to satisfy everyone’s taste and you can be sure your comment has been forwarded to the management to find a solution. We are also surprised to read the design of Barceló Hydra Beach Resort did not catch your eyes. The hotel is built on 2 levels to merge with the 15-hectares garden of olive trees, pines, citrus, and various flowers. And yes, you are right that ours is not a luxury resort, we praise comfort and relaxation rather than luxury. We offer a lot of facilities too, like the outside infinity pool, a beach volley and a tennis court among others. Not to mention our spa. It is a state-of-the-art facility with indoor swimming pool, jacuzzi, finnish and Mediterranean sauna, a hamam, pediluvium, aromatherapy showers and 9 massage cabins. We also offer a lot of trips to various islands and cities nearby like the charming small town of Ermioni, or the capital of Greece, Athens so our guests can make the best of their time in Greece. Our staff is fully dedicated to you to ensure your experience at Barceló Hydra Beach Resort will be memorable. Thank you again for your comment that gives us the opportunity to improve our services. We take your review very seriously. Charlotte Schmitt Guest Experience Manager

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