Barceló Hotel Pool  Asia Gardens Hotel & Thai Spa

Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel

Texto: 29296 Exkluzivní hotel na Costa Blanca postavený v balijském stylu, který se může pochlubit svěžími zahradami a tropickými bazény. Rotonda del Fuego, Terra Mítica | 03502, Finestrat, Alicante, España
+34 96 681 8400 +34 96 688 9762
Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel Texto: 29296 4.5 out of 5 based on 1992 ratings. 1992 user reviews.
Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel reviewed by axeandy on . Úžasné místo Byli jsme zde ubytováni od 20. do 23. června a mohu jednoduše říci, že to byl pěkný odpočinkový pobyt. Přijeli jsme pozdě kvůli zpoždění letu z letiště Leeds Bradford a měli jsme zarezervovanou... Rating: 5
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Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel

Rotonda del Fuego, Terra Mítica   03502, Finestrat, Alicante, España  


Places of Interest

55,2 km Letiště Alicante-Elche

1 km Stanice FGV Terra Mítica

2 km Pláž Cala Finestrat

25 km Hrad Guadalest

Premios y Reconocimientos Prizes and awards

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Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel

4.5/5 Round Indicators
| 2043 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Umístění

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Kvalita spánku

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Pokoje

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Čistota

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HODNOCENÍ NÁVŠTĚVNÍKŮ

Výborné

64% Complete

1314

Velmi dobré

21% Complete

440

Normální

9% Complete

193

Špatné

2% Complete

54

Velmi špatné

2% Complete

42

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    Josep Maria T 08/19/2017 S rodinou

    “Withouth words!!!”

    Fantastic!!! When you go inside of the hotel, it seems that you leave your country, your regular live and you'll starts another diferent live in another place: relax, sun, high quality meal, staff extremally carefully, place like best hotels of Thailand ... I travel a lot, always in good hotels but this is the best that I've had the luck to test. Extremally good!!!

    DireccionAsiaGardens, Adjunto a Dirección v zařízení Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel, odpověděl na tuto recenzi.
     Dear guest, First and foremost, we would like to thank you for posting this excellent review about your stay at Asia Gardens. We are very happy to know that we exceed your expectations and your overall stay with us was superb. Furthermore, it is a huge honour for us to know that we are the best hotel you stayed in. We are looking forward to welcome you back soon, Kind regards, Sergio Tamayo Assistant Manager

    Round Indicators
    Blackcat2000 Benfleet, Spojené království. 08/13/2017 Páry

    “Ok, but wouldn't return ”

    I feel no need to list all our gripes. What we found dissatisfying may to others be satisfying. The hotel is 5 star in looks, but 4 star in service and 3 on food in our opinion. Hotels charge what hotels charge, if you can't afford €10.50 for two CANS of coke you collect from the pool bar then this is not the place for you. Staff are very friendly and work hard, but management comes from experience of a 3-4 star hotel, most definitely not 5. Guest services girls are excellent, waiting staff good when you catch one. The hotel gardens are truly beautiful. And it's well worth a stay. Pools were very noisy with children, adult pool has limited seating and these were all reserved with towels by 9am despite that not being allowed. The lifeguard puts part of a post it note with a time on it I suppose to suggest it's naughty, but no one moves the towels. So our tip is get up early and do the same, or you'll be stuck for a bed. Food in the Koh Samui was pleasant enough, I wouldn't say it was great, but the atmosphere is very nice. Reserve the courtyard tables ! Breakfast fruit was excellent, juices, cereals and the eggs/omelettes were also great. The other hot foods were ghastly, and cold on all occasions which was a shame. The Zen pool food was a big let down, very quick service but the food was dreadful. I wasn't expecting much but we left after just a few mouthfuls. No staff check up, so no chance to send back, only on signing the check were we asked why we didn't eat the food. When I explained, the very nice waitress replied, "oh I'm sorry" but that was that. We didn't make a fuss, and it seemed possibly the norm for them. But we paid for food that was completely left. I haven't had that experience in other 5 star hotels, so can not say they would do the same, but I suspect not. So another tip: do not go to the Zen for lunch and definitely do not have the burger. (Raw minced beef in a Ciabatta) The pool water quality was excellent, and the gardeners and cleaners must work exceptionally hard to keep the place looking nice.
    Round Indicators
    AngieD1984 08/11/2017

    “Horrible worst holiday ever!!!!! ”

    No atmosphere hotel staff rude. Breakfast had the same thing on every single day. Way way over priced. But what's worse is we had left some drinks in our mini fridge that we had bought out in town and we got home to have had £180 took out of our bank account and photos sent of the juice threw up the walls and over pillows and so on saying the room had to be closed for a few days because of this and blaming us for the state it was left it. What the actual hell????? Why would anyone do that knowing fine well Asia gardens had there bank details I am shocked that clearly this hotel has set us up for what ever reason to STEAL money from us. We paid literally thousands. Even one of there staff who worked in the restaurant dropped my iPhone off the table when bringing the food and I didn't say anything, he cracked my screen but I felt bad that he would have this took from his wage and I said nothing. This is disgusting.unless u are a millionaire do not visit here and further more the blonde lady at the front desk who seen me trip up over the mat just looked me up and down never even asked was I ok nothing!!!!! This hotel is out to take everyone's last penny and trust me it is not at all worth it. We will b taking this further about the state our room was left in. We are not animals.
    Round Indicators
    Adalberto P Coral Gables, Florida. 08/05/2017

    “A good experince!”

    A beautiful hotel and surroundings. Good service and quality but they need to step it up in the menu and quality of the food. I also hope that they have corrected the birds and ants problem in the restaurant where breakfast buffet is served. Nothing critical not to go back.

    DireccionAsiaGardens, Adjunto a Dirección v zařízení Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel, odpověděl na tuto recenzi.
     Dear guest, Thank you so much for your comment regarding your recent stay at Asia Gardens. We love hearing about the happiness and satisfaction of our guests, and we appreciate that you took the time to let us know on TripAdvisor. Regarding your comment about our F&B service, let me inform you that we take into great consideration the request from our customers in order to keep on improving our services to reach the excellence we are looking for. Since we know that you are willing to come back, we are looking forward to see you again enjoying all the experiences that Asia gardens offers you. Kind regards, Sergio Tamayo Assistant Manager

    Round Indicators
    axeandy Kingston-upon-Hull, Spojené království. 06/25/2014

    “Úžasné místo”

    Byli jsme zde ubytováni od 20. do 23. června a mohu jednoduše říci, že to byl pěkný odpočinkový pobyt. Přijeli jsme pozdě kvůli zpoždění letu z letiště Leeds Bradford a měli jsme zarezervovanou dopravu z hotelu. Když došlo ke zpoždění, byla jsem e-mailem v kontaktu s recepcí a informovala jsem je o našem pozdním příletu. Vždy odpověděli a změnili čas vyzvednutí. Byli jsme uvítáni na letišti, kde jsme nastoupili do Lexusu 450 s hybridním pohonem 4x4. Transport trval zhruba 30 minut a měli jsme velmi přátelského řidiče. Po příjezdu jsme se zapsali a dostali horké ručníky a thajské čaje. Měli jsme vynikající luxusní pokoj s výhledem na moře. Pokoje jsou prostorné, s veškerým moderním pohodlím, velmi pohodlnými postelemi, minibarem, TV a dokovací stanicí pro iPod. Měli jsme jen nocleh a snídani. Snídaně byla vynikající a vhodná pro každého. Spousta opalovacích lehátek a klidná thajská hudba, která hrála v okolí. Zahrady jsou úžasné, v noci zde dělají velký hluk žáby. Nejprve jsme si mysleli, že to je nahrávka na CD. Bary jsou pěkné, ale drahé, 2 Coly za 9 eur. Vše se ale nachází na fantastickém místě, takže je příjemné si to užívat. Určitě se vrátíme, tentokrát na delší dobu. Chtěli bychom poděkovat personálu za dobrou práci.

    BarceloAsiaGardens, Gerente v zařízení Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel, odpověděl na tuto recenzi.
     Dear and distinguished "axeandy", First of all, I would like to show you how much we appreciate the time you have dedicated us, by writing this review and overall, your kind words which I, for sure, will transmit to our team. As you mention in your comment, we have shown to be flexible, and yours is only an example, as we try hard to adapt to our guests will so that they can notice we work towards covering their expectations. We are so glad you had a very nice stay and, taking your words, we really expect to receive you back here soon. Without any further ado, Yours faithfully, Pablo Canca Deputy Manager

    HODNOCENÍ

    Round Indicators

    • srpen 19 2017
    • S rodinou

    Josep Maria T

    “Withouth words!!!”


    Fantastic!!! When you go inside of the hotel, it seems that you leave your country, your regular live and you'll starts another diferent live in another place: relax, sun, high quality meal, staff extremally carefully, place like best hotels of Thailand ... I travel a lot, always in good hotels but this is the best that I've had the luck to test. Extremally good!!!


    DireccionAsiaGardens, Adjunto a Dirección v zařízení Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel, odpověděl na tuto recenzi.
    Dear guest, First and foremost, we would like to thank you for posting this excellent review about your stay at Asia Gardens. We are very happy to know that we exceed your expectations and your overall stay with us was superb. Furthermore, it is a huge honour for us to know that we are the best hotel you stayed in. We are looking forward to welcome you back soon, Kind regards, Sergio Tamayo Assistant Manager

    HODNOCENÍ

    Round Indicators

    • srpen 13 2017
    • Benfleet, Spojené království
    • Páry

    Blackcat2000

    “Ok, but wouldn't return ”


    I feel no need to list all our gripes. What we found dissatisfying may to others be satisfying. The hotel is 5 star in looks, but 4 star in service and 3 on food in our opinion. Hotels charge what hotels charge, if you can't afford €10.50 for two CANS of coke you collect from the pool bar then this is not the place for you. Staff are very friendly and work hard, but management comes from experience of a 3-4 star hotel, most definitely not 5. Guest services girls are excellent, waiting staff good when you catch one. The hotel gardens are truly beautiful. And it's well worth a stay. Pools were very noisy with children, adult pool has limited seating and these were all reserved with towels by 9am despite that not being allowed. The lifeguard puts part of a post it note with a time on it I suppose to suggest it's naughty, but no one moves the towels. So our tip is get up early and do the same, or you'll be stuck for a bed. Food in the Koh Samui was pleasant enough, I wouldn't say it was great, but the atmosphere is very nice. Reserve the courtyard tables ! Breakfast fruit was excellent, juices, cereals and the eggs/omelettes were also great. The other hot foods were ghastly, and cold on all occasions which was a shame. The Zen pool food was a big let down, very quick service but the food was dreadful. I wasn't expecting much but we left after just a few mouthfuls. No staff check up, so no chance to send back, only on signing the check were we asked why we didn't eat the food. When I explained, the very nice waitress replied, "oh I'm sorry" but that was that. We didn't make a fuss, and it seemed possibly the norm for them. But we paid for food that was completely left. I haven't had that experience in other 5 star hotels, so can not say they would do the same, but I suspect not. So another tip: do not go to the Zen for lunch and definitely do not have the burger. (Raw minced beef in a Ciabatta) The pool water quality was excellent, and the gardeners and cleaners must work exceptionally hard to keep the place looking nice.


    HODNOCENÍ

    Round Indicators

    • srpen 11 2017

    AngieD1984

    “Horrible worst holiday ever!!!!! ”


    No atmosphere hotel staff rude. Breakfast had the same thing on every single day. Way way over priced. But what's worse is we had left some drinks in our mini fridge that we had bought out in town and we got home to have had £180 took out of our bank account and photos sent of the juice threw up the walls and over pillows and so on saying the room had to be closed for a few days because of this and blaming us for the state it was left it. What the actual hell????? Why would anyone do that knowing fine well Asia gardens had there bank details I am shocked that clearly this hotel has set us up for what ever reason to STEAL money from us. We paid literally thousands. Even one of there staff who worked in the restaurant dropped my iPhone off the table when bringing the food and I didn't say anything, he cracked my screen but I felt bad that he would have this took from his wage and I said nothing. This is disgusting.unless u are a millionaire do not visit here and further more the blonde lady at the front desk who seen me trip up over the mat just looked me up and down never even asked was I ok nothing!!!!! This hotel is out to take everyone's last penny and trust me it is not at all worth it. We will b taking this further about the state our room was left in. We are not animals.


    HODNOCENÍ

    Round Indicators

    • srpen 5 2017
    • Coral Gables, Florida

    Adalberto P

    “A good experince!”


    A beautiful hotel and surroundings. Good service and quality but they need to step it up in the menu and quality of the food. I also hope that they have corrected the birds and ants problem in the restaurant where breakfast buffet is served. Nothing critical not to go back.


    DireccionAsiaGardens, Adjunto a Dirección v zařízení Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel, odpověděl na tuto recenzi.
    Dear guest, Thank you so much for your comment regarding your recent stay at Asia Gardens. We love hearing about the happiness and satisfaction of our guests, and we appreciate that you took the time to let us know on TripAdvisor. Regarding your comment about our F&B service, let me inform you that we take into great consideration the request from our customers in order to keep on improving our services to reach the excellence we are looking for. Since we know that you are willing to come back, we are looking forward to see you again enjoying all the experiences that Asia gardens offers you. Kind regards, Sergio Tamayo Assistant Manager

    HODNOCENÍ

    Round Indicators

    • červen 25 2014
    • Kingston-upon-Hull, Spojené království

    axeandy

    “Úžasné místo”


    Byli jsme zde ubytováni od 20. do 23. června a mohu jednoduše říci, že to byl pěkný odpočinkový pobyt. Přijeli jsme pozdě kvůli zpoždění letu z letiště Leeds Bradford a měli jsme zarezervovanou dopravu z hotelu. Když došlo ke zpoždění, byla jsem e-mailem v kontaktu s recepcí a informovala jsem je o našem pozdním příletu. Vždy odpověděli a změnili čas vyzvednutí. Byli jsme uvítáni na letišti, kde jsme nastoupili do Lexusu 450 s hybridním pohonem 4x4. Transport trval zhruba 30 minut a měli jsme velmi přátelského řidiče. Po příjezdu jsme se zapsali a dostali horké ručníky a thajské čaje. Měli jsme vynikající luxusní pokoj s výhledem na moře. Pokoje jsou prostorné, s veškerým moderním pohodlím, velmi pohodlnými postelemi, minibarem, TV a dokovací stanicí pro iPod. Měli jsme jen nocleh a snídani. Snídaně byla vynikající a vhodná pro každého. Spousta opalovacích lehátek a klidná thajská hudba, která hrála v okolí. Zahrady jsou úžasné, v noci zde dělají velký hluk žáby. Nejprve jsme si mysleli, že to je nahrávka na CD. Bary jsou pěkné, ale drahé, 2 Coly za 9 eur. Vše se ale nachází na fantastickém místě, takže je příjemné si to užívat. Určitě se vrátíme, tentokrát na delší dobu. Chtěli bychom poděkovat personálu za dobrou práci.


    BarceloAsiaGardens, Gerente v zařízení Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel, odpověděl na tuto recenzi.
    Dear and distinguished "axeandy", First of all, I would like to show you how much we appreciate the time you have dedicated us, by writing this review and overall, your kind words which I, for sure, will transmit to our team. As you mention in your comment, we have shown to be flexible, and yours is only an example, as we try hard to adapt to our guests will so that they can notice we work towards covering their expectations. We are so glad you had a very nice stay and, taking your words, we really expect to receive you back here soon. Without any further ado, Yours faithfully, Pablo Canca Deputy Manager

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