Barceló Hotel Pool  Asia Gardens Hotel & Thai Spa

Barceló Asia Gardens Hotel & Thai Spa

Texto: 29296 Exkluzivní hotel na Costa Blanca postavený v balijském stylu, který se může pochlubit svěžími zahradami a tropickými bazény. Rotonda del Fuego, Terra Mítica | 03502, Finestrat, Alicante, España
+34 96 681 8400 +34 96 688 9762
Barceló Asia Gardens Hotel & Thai Spa Texto: 29296 4.5 out of 5 based on 1888 ratings. 1888 user reviews.
Barceló Asia Gardens Hotel & Thai Spa reviewed by axeandy on . Úžasné místo Byli jsme zde ubytováni od 20. do 23. června a mohu jednoduše říci, že to byl pěkný odpočinkový pobyt. Přijeli jsme pozdě kvůli zpoždění letu z letiště Leeds Bradford a měli jsme zarezervovanou... Rating: 5
map

Barceló Asia Gardens Hotel & Thai Spa

Rotonda del Fuego, Terra Mítica   03502, Finestrat, Alicante, España  


Places of Interest

55,2 km Letiště Alicante-Elche

1 km Stanice FGV Terra Mítica

2 km Pláž Cala Finestrat

25 km Hrad Guadalest

Premios y Reconocimientos Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

Barceló Asia Gardens Hotel & Thai Spa

4.5/5 Round Indicators
| 1888 Recenze

CELKOVÉ HODNOCENÍ

Round Indicators

PODROBNÉ HODNOCENÍ

Round Indicators

Poměr kvality a ceny

Round Indicators

Umístění

Round Indicators

Kvalita spánku

Round Indicators

Pokoje

Round Indicators

Čistota

Round Indicators

Služby


HODNOCENÍ NÁVŠTĚVNÍKŮ

Výborné

63% Complete

1201

Velmi dobré

22% Complete

416

Normální

9% Complete

180

Špatné

2% Complete

51

Velmi špatné

2% Complete

40

Filtrovat podle

Seřadit podle

    Round Indicators
    vigilhochleitnerm Madrid, Španělsko. 04/20/2017 S rodinou

    “Asia Gardens”

    Nice place for family and friends. We went with our children and they enjoyed it a lot, and it was also a relaxing time for us. Very good installations and careful service. Good experience we'll probably come back!

    DireccionAsiaGardens, Adjunto a Dirección v zařízení Barcelo Asia Gardens Hotel & Thai Spa, odpověděl na tuto recenzi.
     Dear Guest, On behalf of the entire team of Barceló Asia Gardens, we would like to thank you for sharing such a wonderful review regarding our Hotel on Tripadvisor. We are so glad to hear that your experience has been so good that you want to be back soon. Furthermore, receiving such kind words regarding our facilities and service, make us be motivated to keep doing our best in order to fulfill your expectations through excellence. We hope to receive you back again in Asia Gardens pretty soon in order to enjoy again amazing family moments. Kind regards Sergio Tamayo

    Round Indicators
    PradipSKumar Michigan. 04/18/2017 S rodinou

    “Horrible hotel/ service/ food”

    Traveling in a group of 5 adults & 2 vegetarian seniors citizens. Called three times before making reservations to check if they would accommodate vegetarian and they informed that they have Udaipur restaurant which serves veg food. Four hours before check in we called again to order for food as we were reaching late, they informed that Thai restaurant & Udaipur would have vegetarian food so there's nothing to worry.After check in the shocks started unfolding. Thai restaurant was closed. Asian chef was on an off. On reaching the room,A/C wasn't working in the entire block. They couldn't even have the decency to inform us about it at the reception. We had to settle into the rooms to find out. With Great difficulty we got 2 rooms with working A/C. And were forced to let the 2 senior members sleep in the room without A/C since they couldn't be asked to constantly shift places. This is a hotel for only those who can speak the local language. Great location. Good common areas, decor and lobby. Horrible rooms, horrible food & the worst service you could image. Wouldn't qualify this property in "leading hotels.....". Booked for 2 night but left hotel next morning as we couldn't handle any more. Tried to meet the manager before leaving. He didn't show up so we left after waiting for two hours.... Don't recommend & never to come back.

    DireccionAsiaGardens, Adjunto a Dirección v zařízení Barcelo Asia Gardens Hotel & Thai Spa, odpověděl na tuto recenzi.
     Dear guest, First of all, thanks for sharing your impressions regarding our hotel on Tripadvisor. However, I would like to clarify some aspects of your comment in order to give you an answer that fully meets your expectations. On one hand, regarding the vegetarian food, I would like to explain your that all of our restaurants have in their menú several vegetarian options. Futhermore, under request we can modify some dishes in order to adjust them as much as possible to your needs. Additionaly, we created an special vegetarian menú exclusive for you to met your requirements. We deeply regret if all of this was not enough for you. On the other hand, according the air conditioning system, I would like to explain you that due to the variable climatology conditions we currently have some buildings with air conditioning and other with heating system. Moreover, we always offer the guest to choose between this two options in order to make them as comfortable as posible. Furthermore, at your arrival we kindly show you 5 different kinds of rooms and you finally choose the one you feel more comfortable with according your needs. Finally, let me conclude by saying that the manager spoke with some members of your family to sort out any inconveniences you may had, so we are very surprised with your comment. Kind regards, Sergio Tamayo Assistant Manager

    Round Indicators
    elena77555 Barcelona, Španělsko. 04/10/2017 Páry

    “Nice for a short weekend or for families with children ”

    We were booked in a sea view terraced suite which turned out just to have a tiny balcony (only good for two chairs) and a distant glimpse of sea with an urban skyline prevailing in the view. Finally got moved to ground floor where there was a 'natural' terrace as it's on the ground. No rate reduction was offered as staff came up with a 'garden suite' option which had never been (and is not) on the website.... A secluded place with plenty of artificial water around - we bet maintenance must be difficult but they cope adequately. Food is good especially in In Black restaurant. Nice heated pool in the 'adult' area. Spa is ok but seems to be small for the size of the hotel - I was asked to have a foot massage outside with ambient temperature in the evening of 17 or go to the same room with my partner.... a very small gym - just one treadmill and one elipse machine. Manicure and pedicure - never again - broken instruments, proper product like cuticle remover missing, scarce cover with varnish with blank sides left .... not a very professional therapist. I would think the place is good for kids as they would be wondering around a big fenced territory but for adults I think it's too secluded and not up to expectation for a couple, maybe just for a one-off weekend....

    DireccionAsiaGardens, Adjunto a Dirección v zařízení Barcelo Asia Gardens Hotel & Thai Spa, odpověděl na tuto recenzi.
     Dear guest, First of all, thank you for posting on TripAdvisor your review regarding your recent stay at Asia Gardens. Relating your comment, since we are a family friendly hotel and attending to the different typologies of customers we currently have, we have exclusives places only for adults in order to preserve the relaxing atmosphere, for instance our heated pool "Caras de Angkor" and regarding the gastronomic offer our gourmet restaurant In Black. However, we will deeply analyze your whole comment in order to improve our services and reach the excellence we are looking for. Looking forward to welcome you back, Kind regards, Sergio Tamayo Assistant Manager

    Round Indicators
    Martin K Prague. 04/01/2017 Služební cesty

    “Nice premium hotel in oriental style”

    Very nice premium hotel. Many rooms are in separate buildings in garden surrounding main room. It is sometime bit challending to find a way, but after few trials you learn. The hotel is in Thai style, which practically means everywhere in corridors plays oriental music, smells oriental scent of the asian scent-sticks, there are lilies, orchids and oriental statues everywhere and all members of staff say "thank you" and bow with braced hands every other minute (which feels sometime bit odd as most are typical European). It is all fine as far as you have no allergy on lilies. It has relaxed atmosphere and gives you feeling of being looked after. Rooms, restaurants and all other facilities are nice. Tips: some rooms do not have heating; if you are coming off-season better check and ask for room with heating. In March/April the evenings, nights and mornings are still pretty cold. Tips for improvement: in some rooms are not mirrors where you can see full body from head to shoe. And switches for many different lights in the room are true brain-teaser.

    DireccionAsiaGardens, Assistant Manager v zařízení Barcelo Asia Gardens Hotel & Thai Spa, odpověděl na tuto recenzi.
     Dear Guest, First of all, I would like to thank you the dedicated time to write us your vision regarding your previous stay with us. This is one of the most important tools we have to know the versions of the stay of our customers. We are happy to know that you enjoyed our quiet atmosphere and pools as well as our gastronomic offer since we take care of every single detail to offer high quality product. Your feedback will certainly be very useful to carry on struggling to improve and continue growing. We look forward to seeing you again soon. Sincerely, Daniel Granullaque Assistant Manager

    Round Indicators
    axeandy Kingston-upon-Hull, Spojené království. 06/25/2014

    “Úžasné místo”

    Byli jsme zde ubytováni od 20. do 23. června a mohu jednoduše říci, že to byl pěkný odpočinkový pobyt. Přijeli jsme pozdě kvůli zpoždění letu z letiště Leeds Bradford a měli jsme zarezervovanou dopravu z hotelu. Když došlo ke zpoždění, byla jsem e-mailem v kontaktu s recepcí a informovala jsem je o našem pozdním příletu. Vždy odpověděli a změnili čas vyzvednutí. Byli jsme uvítáni na letišti, kde jsme nastoupili do Lexusu 450 s hybridním pohonem 4x4. Transport trval zhruba 30 minut a měli jsme velmi přátelského řidiče. Po příjezdu jsme se zapsali a dostali horké ručníky a thajské čaje. Měli jsme vynikající luxusní pokoj s výhledem na moře. Pokoje jsou prostorné, s veškerým moderním pohodlím, velmi pohodlnými postelemi, minibarem, TV a dokovací stanicí pro iPod. Měli jsme jen nocleh a snídani. Snídaně byla vynikající a vhodná pro každého. Spousta opalovacích lehátek a klidná thajská hudba, která hrála v okolí. Zahrady jsou úžasné, v noci zde dělají velký hluk žáby. Nejprve jsme si mysleli, že to je nahrávka na CD. Bary jsou pěkné, ale drahé, 2 Coly za 9 eur. Vše se ale nachází na fantastickém místě, takže je příjemné si to užívat. Určitě se vrátíme, tentokrát na delší dobu. Chtěli bychom poděkovat personálu za dobrou práci.

    BarceloAsiaGardens, Gerente v zařízení Barcelo Asia Gardens Hotel & Thai Spa, odpověděl na tuto recenzi.
     Dear and distinguished "axeandy", First of all, I would like to show you how much we appreciate the time you have dedicated us, by writing this review and overall, your kind words which I, for sure, will transmit to our team. As you mention in your comment, we have shown to be flexible, and yours is only an example, as we try hard to adapt to our guests will so that they can notice we work towards covering their expectations. We are so glad you had a very nice stay and, taking your words, we really expect to receive you back here soon. Without any further ado, Yours faithfully, Pablo Canca Deputy Manager

    HODNOCENÍ

    Round Indicators

    • duben 20 2017
    • Madrid, Španělsko
    • S rodinou

    vigilhochleitnerm

    “Asia Gardens”


    Nice place for family and friends. We went with our children and they enjoyed it a lot, and it was also a relaxing time for us. Very good installations and careful service. Good experience we'll probably come back!


    DireccionAsiaGardens, Adjunto a Dirección v zařízení Barcelo Asia Gardens Hotel & Thai Spa, odpověděl na tuto recenzi.
    Dear Guest, On behalf of the entire team of Barceló Asia Gardens, we would like to thank you for sharing such a wonderful review regarding our Hotel on Tripadvisor. We are so glad to hear that your experience has been so good that you want to be back soon. Furthermore, receiving such kind words regarding our facilities and service, make us be motivated to keep doing our best in order to fulfill your expectations through excellence. We hope to receive you back again in Asia Gardens pretty soon in order to enjoy again amazing family moments. Kind regards Sergio Tamayo

    HODNOCENÍ

    Round Indicators

    • duben 18 2017
    • Michigan
    • S rodinou

    PradipSKumar

    “Horrible hotel/ service/ food”


    Traveling in a group of 5 adults & 2 vegetarian seniors citizens. Called three times before making reservations to check if they would accommodate vegetarian and they informed that they have Udaipur restaurant which serves veg food. Four hours before check in we called again to order for food as we were reaching late, they informed that Thai restaurant & Udaipur would have vegetarian food so there's nothing to worry.After check in the shocks started unfolding. Thai restaurant was closed. Asian chef was on an off. On reaching the room,A/C wasn't working in the entire block. They couldn't even have the decency to inform us about it at the reception. We had to settle into the rooms to find out. With Great difficulty we got 2 rooms with working A/C. And were forced to let the 2 senior members sleep in the room without A/C since they couldn't be asked to constantly shift places. This is a hotel for only those who can speak the local language. Great location. Good common areas, decor and lobby. Horrible rooms, horrible food & the worst service you could image. Wouldn't qualify this property in "leading hotels.....". Booked for 2 night but left hotel next morning as we couldn't handle any more. Tried to meet the manager before leaving. He didn't show up so we left after waiting for two hours.... Don't recommend & never to come back.


    DireccionAsiaGardens, Adjunto a Dirección v zařízení Barcelo Asia Gardens Hotel & Thai Spa, odpověděl na tuto recenzi.
    Dear guest, First of all, thanks for sharing your impressions regarding our hotel on Tripadvisor. However, I would like to clarify some aspects of your comment in order to give you an answer that fully meets your expectations. On one hand, regarding the vegetarian food, I would like to explain your that all of our restaurants have in their menú several vegetarian options. Futhermore, under request we can modify some dishes in order to adjust them as much as possible to your needs. Additionaly, we created an special vegetarian menú exclusive for you to met your requirements. We deeply regret if all of this was not enough for you. On the other hand, according the air conditioning system, I would like to explain you that due to the variable climatology conditions we currently have some buildings with air conditioning and other with heating system. Moreover, we always offer the guest to choose between this two options in order to make them as comfortable as posible. Furthermore, at your arrival we kindly show you 5 different kinds of rooms and you finally choose the one you feel more comfortable with according your needs. Finally, let me conclude by saying that the manager spoke with some members of your family to sort out any inconveniences you may had, so we are very surprised with your comment. Kind regards, Sergio Tamayo Assistant Manager

    HODNOCENÍ

    Round Indicators

    • duben 10 2017
    • Barcelona, Španělsko
    • Páry

    elena77555

    “Nice for a short weekend or for families with children ”


    We were booked in a sea view terraced suite which turned out just to have a tiny balcony (only good for two chairs) and a distant glimpse of sea with an urban skyline prevailing in the view. Finally got moved to ground floor where there was a 'natural' terrace as it's on the ground. No rate reduction was offered as staff came up with a 'garden suite' option which had never been (and is not) on the website.... A secluded place with plenty of artificial water around - we bet maintenance must be difficult but they cope adequately. Food is good especially in In Black restaurant. Nice heated pool in the 'adult' area. Spa is ok but seems to be small for the size of the hotel - I was asked to have a foot massage outside with ambient temperature in the evening of 17 or go to the same room with my partner.... a very small gym - just one treadmill and one elipse machine. Manicure and pedicure - never again - broken instruments, proper product like cuticle remover missing, scarce cover with varnish with blank sides left .... not a very professional therapist. I would think the place is good for kids as they would be wondering around a big fenced territory but for adults I think it's too secluded and not up to expectation for a couple, maybe just for a one-off weekend....


    DireccionAsiaGardens, Adjunto a Dirección v zařízení Barcelo Asia Gardens Hotel & Thai Spa, odpověděl na tuto recenzi.
    Dear guest, First of all, thank you for posting on TripAdvisor your review regarding your recent stay at Asia Gardens. Relating your comment, since we are a family friendly hotel and attending to the different typologies of customers we currently have, we have exclusives places only for adults in order to preserve the relaxing atmosphere, for instance our heated pool "Caras de Angkor" and regarding the gastronomic offer our gourmet restaurant In Black. However, we will deeply analyze your whole comment in order to improve our services and reach the excellence we are looking for. Looking forward to welcome you back, Kind regards, Sergio Tamayo Assistant Manager

    HODNOCENÍ

    Round Indicators

    • duben 1 2017
    • Prague
    • Služební cesty

    Martin K

    “Nice premium hotel in oriental style”


    Very nice premium hotel. Many rooms are in separate buildings in garden surrounding main room. It is sometime bit challending to find a way, but after few trials you learn. The hotel is in Thai style, which practically means everywhere in corridors plays oriental music, smells oriental scent of the asian scent-sticks, there are lilies, orchids and oriental statues everywhere and all members of staff say "thank you" and bow with braced hands every other minute (which feels sometime bit odd as most are typical European). It is all fine as far as you have no allergy on lilies. It has relaxed atmosphere and gives you feeling of being looked after. Rooms, restaurants and all other facilities are nice. Tips: some rooms do not have heating; if you are coming off-season better check and ask for room with heating. In March/April the evenings, nights and mornings are still pretty cold. Tips for improvement: in some rooms are not mirrors where you can see full body from head to shoe. And switches for many different lights in the room are true brain-teaser.


    DireccionAsiaGardens, Assistant Manager v zařízení Barcelo Asia Gardens Hotel & Thai Spa, odpověděl na tuto recenzi.
    Dear Guest, First of all, I would like to thank you the dedicated time to write us your vision regarding your previous stay with us. This is one of the most important tools we have to know the versions of the stay of our customers. We are happy to know that you enjoyed our quiet atmosphere and pools as well as our gastronomic offer since we take care of every single detail to offer high quality product. Your feedback will certainly be very useful to carry on struggling to improve and continue growing. We look forward to seeing you again soon. Sincerely, Daniel Granullaque Assistant Manager

    HODNOCENÍ

    Round Indicators

    • červen 25 2014
    • Kingston-upon-Hull, Spojené království

    axeandy

    “Úžasné místo”


    Byli jsme zde ubytováni od 20. do 23. června a mohu jednoduše říci, že to byl pěkný odpočinkový pobyt. Přijeli jsme pozdě kvůli zpoždění letu z letiště Leeds Bradford a měli jsme zarezervovanou dopravu z hotelu. Když došlo ke zpoždění, byla jsem e-mailem v kontaktu s recepcí a informovala jsem je o našem pozdním příletu. Vždy odpověděli a změnili čas vyzvednutí. Byli jsme uvítáni na letišti, kde jsme nastoupili do Lexusu 450 s hybridním pohonem 4x4. Transport trval zhruba 30 minut a měli jsme velmi přátelského řidiče. Po příjezdu jsme se zapsali a dostali horké ručníky a thajské čaje. Měli jsme vynikající luxusní pokoj s výhledem na moře. Pokoje jsou prostorné, s veškerým moderním pohodlím, velmi pohodlnými postelemi, minibarem, TV a dokovací stanicí pro iPod. Měli jsme jen nocleh a snídani. Snídaně byla vynikající a vhodná pro každého. Spousta opalovacích lehátek a klidná thajská hudba, která hrála v okolí. Zahrady jsou úžasné, v noci zde dělají velký hluk žáby. Nejprve jsme si mysleli, že to je nahrávka na CD. Bary jsou pěkné, ale drahé, 2 Coly za 9 eur. Vše se ale nachází na fantastickém místě, takže je příjemné si to užívat. Určitě se vrátíme, tentokrát na delší dobu. Chtěli bychom poděkovat personálu za dobrou práci.


    BarceloAsiaGardens, Gerente v zařízení Barcelo Asia Gardens Hotel & Thai Spa, odpověděl na tuto recenzi.
    Dear and distinguished "axeandy", First of all, I would like to show you how much we appreciate the time you have dedicated us, by writing this review and overall, your kind words which I, for sure, will transmit to our team. As you mention in your comment, we have shown to be flexible, and yours is only an example, as we try hard to adapt to our guests will so that they can notice we work towards covering their expectations. We are so glad you had a very nice stay and, taking your words, we really expect to receive you back here soon. Without any further ado, Yours faithfully, Pablo Canca Deputy Manager

    Zavřít 

    Zpět Najděte hotel

    Hotely v Mexiko

    Vybrat Mexiko

    Hotely v Španělsko

    Vybrat Španělsko