Surroundings at the Occidental Playa de Palma hotel

Occidental Playa de Palma

Texto: 105339 Tento hotel se nachází přímo na pláži Playa de Palma a nabízí exkluzivní nabídku sportovních aktivit a prestižní centrum cyklistiky. CL Fra Joan Llabrés, 16 | 07600 Playa de Palma, Palma de Mallorca (Mallorca)
+34 971 261 700 +34 971 266 936
Occidental Playa de Palma Texto: 105339 4 out of 5 based on 1503 ratings. 1503 user reviews.
Occidental Playa de Palma reviewed by jaromirac on . účastník koference pořádané v hotelu Hotel pěkný. Výhrady jsou jen k pokojům v poměru kvalita/cena. V pokoji jsem se ale moc nezdržovala, takže jinak spokojenost :-) Personál byl moc milý a ochotný a hotel poskytoval také zajímavý... Rating: 3
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Occidental Playa de Palma

CL Fra Joan Llabrés, 16   07600 Playa de Palma, Palma de Mallorca (Mallorca)  


Places of Interest

6 km Mezinárodní letiště Son Sant Joan

7 km Golfové hřiště Son Antem

200 m Playa de Palma

200 m Autobus Palma

Premios y Reconocimientos Prizes and awards

Názory klientů

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Occidental Playa de Palma

4.0/5 Round Indicators
| 1650 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spánku

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Pokoje

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Čistota

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Služby


HODNOCENÍ NÁVŠTĚVNÍKŮ

Výborné

32% Complete

538

Velmi dobré

40% Complete

671

Normální

17% Complete

294

Špatné

5% Complete

96

Velmi špatné

3% Complete

52

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    Carole C Dolores, Španělsko. 09/18/2017 Páry

    “99% of guests are German”

    This hotel is not really suitable for English couples looking to chat and befriend other holiday makers as it is really just for German people. They didn't really want to be bothered to try and talk to us unfortunately (one actually questioned why we were there). Rooms very small, no tea and coffee making facilities and no fridge. Spanish hotel staff are lovely and swimming pool nice. Lots of stag and hen dos and walls very thin as you can hear every noise. Overall extremely disappointing as we chose the fully inclusive option. Definitely would not recommend.

    GEM-Playadepalma, Guest Experience Manager v zařízení Occidental Playa de Palma, odpověděl na tuto recenzi.
     Dear Carole, Although we sincerely regret reading that your stay at our Occidental Playa de Palma fell short of your expectations, we are grateful for the time you spent to share this feedback of your overall holiday experience among us as we certainly believe that there is always room for improvement and your constructive feedback is very much appreciated. Regarding the size of the rooms we regret your disappointment however we would like to point out that we have different room categories at disposal and all accommodations are fully described in the tour operator borchures, as well on the webpages. For coming occasions, we would like to offer you a personalized guidance with our reception department, to make sure that the accommodation best meets your needs and wishes and offers you a perfect holiday. We are reading with a great concern you disappointment about our hotel guests, apologizing for the inconveniences, but in the same time we would like to take advantage and to explain that Occidental Hotels welcomes all the guests who book with us regardless their origin or nationality. Moreover we thank you for your wonderful comments on service which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. Once again we thank you for sharing this valuable feedback with us, please rest assured that the information you have provided will be used accordingly to enhance our future guests' experiences among us and we hope you will visit us again in the future. Best regards Orsy Szilagyi Guest Experience Manager

    Round Indicators
    deanna50 london. 09/18/2017 Krátké dovolené s přáteli

    “Lastminute.com is last time I book ”

    Further to our horrendous experience and desperation to move from ola el vistamar hotel. Lastminute.com only choice was here. For the uk traveller it is predominately at German used facility & if you like to drink & speak German. (Fact, not meant as insult) you will be fine. There was a drinking sing along by the pool at 11.30 that continued through the day, as observed and videoed from our balcony! The staff were quite bewildered why we were there but we're reasonably friendly. The facility is built in amongst other high rise hotels. We stayed in our room as we were a source of interest outside our sanctuary!😳 We booked the evening flight back to uk. Had enough

    GEM-Playadepalma, Guest Experience Manager v zařízení Occidental Playa de Palma, odpověděl na tuto recenzi.
     Dear Deanna, We appreciate you reaching out on Tripadvisor to notify us of your concerns related to your recent stay at our Occidental Playa de Palma hotel and apologize if you experienced any inconsistency in our service, we have read your review with our utmost attention and will take note of your constructive remarks. We have read your comment regarding the type of clients we accommodate at our hotel, and would like to take the opportunity to clarify that Occidental Hotels welcomes all guests who book to stay with us regardless of their origin, age or nationality, and strongly believes that everybody has a right to a well-earned holiday.  In our hotel we lay high value on our personnel being guest oriented and welcoming at all times, being fully aware that their interactions with our guests have an enourmous impact on the overall holiday expérience in our hotels, therefore we are sincerely sorry to read your comments on the service your received and commit to adjust any situation that leads us away from our goal being to make sure our guests feel welcome and attended to at all times. Once again, thank you for your visit and constructive critics, we hope that you had a nice journey back home and to have the pleasure of serving you again in our hotels worldwide ensuring you in advance of our best intentions at all times. Best regards Orsy Szilagyi Guest Experience Manager

    Round Indicators
    jaromirac Pardubice, Česká republika. 08/23/2016 Služební cesty

    “účastník koference pořádané v hotelu”

    Hotel pěkný. Výhrady jsou jen k pokojům v poměru kvalita/cena. V pokoji jsem se ale moc nezdržovala, takže jinak spokojenost :-) Personál byl moc milý a ochotný a hotel poskytoval také zajímavý večerní program, který byl vždy velmi vydařený.

    PuebloPark, Guest Experience Manager v zařízení Occidental Playa de Palma, odpověděl na tuto recenzi.
     Dear Jaromirac, Thank you for having chosen our Barceló Pueblo Park Hotel for your last stay in Mallorca. I also appreciate the time you took to share your experience with the World. We are very happy to learn that you liked our facilities and that the service provided by our staff met your expectations. We sincerely hope you will keep a good memory of your stay, despite some details. We hope to welcome you in our hotel in your next stay in Mallorca. Kind Regards, Emilio Rubio Amaya Guest Experience Manager

    Round Indicators
    Lenka K Plzeň, Česká republika. 07/23/2016 S rodinou

    “All inclusive dovolená”

    Hotel je pěkný, dobře vybavený. Jídlo bylo vynikající, velký výběr. Hotel poskytuje free WiFi. Hezké prostředí restaurace, baru i recepce. Při problémech s chrápajícím hostem vedle v pokoji nám byl pokoj ochotně vyměněn. Na pláž je to cca 5 minut chůze. Pokoj jsme měli menší, ale postačující, jediné negativum byl velmi úzký prostor mezi postelí a zdí pro projití. Zdi jsou tenké, je často slyšet i běžný hovor ze sousedního pokoje. Klientela téměř výlučně německá.

    PuebloPark, Guest Experience Manager v zařízení Occidental Playa de Palma, odpověděl na tuto recenzi.
     Dear Lenka, Thank you very much to share your experience in our Barceló Pueblo Park with other bloggers and possible future guests of Barceló Pueblo Park. We are delighted to read that you had a pleasant stay with us. It is always our goal to make you feel comfortable among us and that you receive the best service possible. We sincerely hope to welcome you back in the near future and that you can enjoy your stay and also make the most of your time in wonderful Palma de Mallorca. Kindest regards, Best Regards Emilio Rubio Amaya Guest Experience Manager

    Round Indicators
    F3813YAdavidh Krnov, Česká republika. 06/12/2016 Služební cesty

    “Firemní cycle meeting”

    Vřele doporučuji hotel pro páry, Hotel čistý,obsluha příjemná,jídlo pestré, Z hotelu na pláž chůzi cca 4min.Program all inclusive vřele doporučuji. Hotelové bazeny,posilovna a vesškeré zázemi velice pěkné

    PuebloPark, Guest Experience Manager v zařízení Occidental Playa de Palma, odpověděl na tuto recenzi.
     Dear Guest, Thank you for having chosen our Barceló Pueblo Park Hotel for your last stay in Mallorca. I also appreciate the time you took to share your experience with the World I am glad your experience in Barceló Pueblo Park was that pleasant, starting from the location and following by the service and facilities. I am already looking forward to your next stay, when we will make sure that you are provided with the best of the experiences. Yours sincerely, Emilio Rubio Amaya Guest Experience Manager

    HODNOCENÍ

    Round Indicators

    • září 18 2017
    • Dolores, Španělsko
    • Páry

    Carole C

    “99% of guests are German”


    This hotel is not really suitable for English couples looking to chat and befriend other holiday makers as it is really just for German people. They didn't really want to be bothered to try and talk to us unfortunately (one actually questioned why we were there). Rooms very small, no tea and coffee making facilities and no fridge. Spanish hotel staff are lovely and swimming pool nice. Lots of stag and hen dos and walls very thin as you can hear every noise. Overall extremely disappointing as we chose the fully inclusive option. Definitely would not recommend.


    GEM-Playadepalma, Guest Experience Manager v zařízení Occidental Playa de Palma, odpověděl na tuto recenzi.
    Dear Carole, Although we sincerely regret reading that your stay at our Occidental Playa de Palma fell short of your expectations, we are grateful for the time you spent to share this feedback of your overall holiday experience among us as we certainly believe that there is always room for improvement and your constructive feedback is very much appreciated. Regarding the size of the rooms we regret your disappointment however we would like to point out that we have different room categories at disposal and all accommodations are fully described in the tour operator borchures, as well on the webpages. For coming occasions, we would like to offer you a personalized guidance with our reception department, to make sure that the accommodation best meets your needs and wishes and offers you a perfect holiday. We are reading with a great concern you disappointment about our hotel guests, apologizing for the inconveniences, but in the same time we would like to take advantage and to explain that Occidental Hotels welcomes all the guests who book with us regardless their origin or nationality. Moreover we thank you for your wonderful comments on service which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. Once again we thank you for sharing this valuable feedback with us, please rest assured that the information you have provided will be used accordingly to enhance our future guests' experiences among us and we hope you will visit us again in the future. Best regards Orsy Szilagyi Guest Experience Manager

    HODNOCENÍ

    Round Indicators

    • září 18 2017
    • london
    • Krátké dovolené s přáteli

    deanna50

    “Lastminute.com is last time I book ”


    Further to our horrendous experience and desperation to move from ola el vistamar hotel. Lastminute.com only choice was here. For the uk traveller it is predominately at German used facility & if you like to drink & speak German. (Fact, not meant as insult) you will be fine. There was a drinking sing along by the pool at 11.30 that continued through the day, as observed and videoed from our balcony! The staff were quite bewildered why we were there but we're reasonably friendly. The facility is built in amongst other high rise hotels. We stayed in our room as we were a source of interest outside our sanctuary!😳 We booked the evening flight back to uk. Had enough


    GEM-Playadepalma, Guest Experience Manager v zařízení Occidental Playa de Palma, odpověděl na tuto recenzi.
    Dear Deanna, We appreciate you reaching out on Tripadvisor to notify us of your concerns related to your recent stay at our Occidental Playa de Palma hotel and apologize if you experienced any inconsistency in our service, we have read your review with our utmost attention and will take note of your constructive remarks. We have read your comment regarding the type of clients we accommodate at our hotel, and would like to take the opportunity to clarify that Occidental Hotels welcomes all guests who book to stay with us regardless of their origin, age or nationality, and strongly believes that everybody has a right to a well-earned holiday.  In our hotel we lay high value on our personnel being guest oriented and welcoming at all times, being fully aware that their interactions with our guests have an enourmous impact on the overall holiday expérience in our hotels, therefore we are sincerely sorry to read your comments on the service your received and commit to adjust any situation that leads us away from our goal being to make sure our guests feel welcome and attended to at all times. Once again, thank you for your visit and constructive critics, we hope that you had a nice journey back home and to have the pleasure of serving you again in our hotels worldwide ensuring you in advance of our best intentions at all times. Best regards Orsy Szilagyi Guest Experience Manager

    HODNOCENÍ

    Round Indicators

    • srpen 23 2016
    • Pardubice, Česká republika
    • Služební cesty

    jaromirac

    “účastník koference pořádané v hotelu”


    Hotel pěkný. Výhrady jsou jen k pokojům v poměru kvalita/cena. V pokoji jsem se ale moc nezdržovala, takže jinak spokojenost :-) Personál byl moc milý a ochotný a hotel poskytoval také zajímavý večerní program, který byl vždy velmi vydařený.


    PuebloPark, Guest Experience Manager v zařízení Occidental Playa de Palma, odpověděl na tuto recenzi.
    Dear Jaromirac, Thank you for having chosen our Barceló Pueblo Park Hotel for your last stay in Mallorca. I also appreciate the time you took to share your experience with the World. We are very happy to learn that you liked our facilities and that the service provided by our staff met your expectations. We sincerely hope you will keep a good memory of your stay, despite some details. We hope to welcome you in our hotel in your next stay in Mallorca. Kind Regards, Emilio Rubio Amaya Guest Experience Manager

    HODNOCENÍ

    Round Indicators

    • červenec 23 2016
    • Plzeň, Česká republika
    • S rodinou

    Lenka K

    “All inclusive dovolená”


    Hotel je pěkný, dobře vybavený. Jídlo bylo vynikající, velký výběr. Hotel poskytuje free WiFi. Hezké prostředí restaurace, baru i recepce. Při problémech s chrápajícím hostem vedle v pokoji nám byl pokoj ochotně vyměněn. Na pláž je to cca 5 minut chůze. Pokoj jsme měli menší, ale postačující, jediné negativum byl velmi úzký prostor mezi postelí a zdí pro projití. Zdi jsou tenké, je často slyšet i běžný hovor ze sousedního pokoje. Klientela téměř výlučně německá.


    PuebloPark, Guest Experience Manager v zařízení Occidental Playa de Palma, odpověděl na tuto recenzi.
    Dear Lenka, Thank you very much to share your experience in our Barceló Pueblo Park with other bloggers and possible future guests of Barceló Pueblo Park. We are delighted to read that you had a pleasant stay with us. It is always our goal to make you feel comfortable among us and that you receive the best service possible. We sincerely hope to welcome you back in the near future and that you can enjoy your stay and also make the most of your time in wonderful Palma de Mallorca. Kindest regards, Best Regards Emilio Rubio Amaya Guest Experience Manager

    HODNOCENÍ

    Round Indicators

    • červen 12 2016
    • Krnov, Česká republika
    • Služební cesty

    F3813YAdavidh

    “Firemní cycle meeting”


    Vřele doporučuji hotel pro páry, Hotel čistý,obsluha příjemná,jídlo pestré, Z hotelu na pláž chůzi cca 4min.Program all inclusive vřele doporučuji. Hotelové bazeny,posilovna a vesškeré zázemi velice pěkné


    PuebloPark, Guest Experience Manager v zařízení Occidental Playa de Palma, odpověděl na tuto recenzi.
    Dear Guest, Thank you for having chosen our Barceló Pueblo Park Hotel for your last stay in Mallorca. I also appreciate the time you took to share your experience with the World I am glad your experience in Barceló Pueblo Park was that pleasant, starting from the location and following by the service and facilities. I am already looking forward to your next stay, when we will make sure that you are provided with the best of the experiences. Yours sincerely, Emilio Rubio Amaya Guest Experience Manager

    Swimming pool at the Occidental Playa de Palma hotel

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    Slevový* kód nebo kód promo akce (také se uvádí jako „promokód”) je kombinací písmen anebo čísel, které umožňují slevu z běžné ceny. Pokud máte slevový kód, zadejte jej a bude vám odečtena příslušná sleva v této rezervaci. Po zadání kódu ceny zobrazené v kroku 1 rezervačního procesu již zahrnují uplatněnou slevu. 

    Sleva neplatí pro ceny doplňkových anebo mimořádných služeb ani na ceny posledních pokojů, které jsou ještě v nabídce. Je dovolen pouze jeden slevový kód na rezervaci a bude platný pouze při provádění rezervace.** 

    Maximální výše souhrnné slevy je 25 % z ceny v hotelech v Latinské Americe a 20 % z ceny v hotelech v Evropě a Středomoří, přičemž je možná kombinace slevového kódu, speciální slevy*** (slevy za rezervace více pokojů, slevy senior, rezident, millenials, početná rodina atd.) a slevy za členství v my Barceló. 

    *Barceló si vyhrazuje právo na schválení platnosti zveřejněných slev. 

    **Využití slevového kódu neplatí při příjezdu do hotelu, sleva tedy bude uplatněna pouze při provádění rezervace. 

    ***Hotel si při hostově příjezdu vyžádá oficiální a platné dokumenty, aby si ověřil splnění podmínek slevových kódů a speciálních slev. V případě, že nebudou doloženy doklady nebo nedojde ke splnění podmínek, vyhrazuje si hotel právo doúčtovat dané částky odečtené při originální rezervaci.

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