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Barceló Hotel Views Aran Park

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Via Riccardo Forster 24   00143 Roma ,   Italia  

How to get to the hotel

T 0039 06 510721

aranpark@occidentalhotels.com

Places of Interest

11 km Mezinárodní letiště Ciampino

9 km Koloseum

5 km Katakomby

5 km Obchodní centrum EurRoma2

Názory klientů

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Occidental Aran Park

3.5/5 Round Indicators
| 1126 Recenze

CELKOVÉ HODNOCENÍ

Round Indicators

PODROBNÉ HODNOCENÍ

Round Indicators

Poměr kvality a ceny

Round Indicators

Umístění

Round Indicators

Kvalita spaní

Round Indicators

Pokoje

Round Indicators

Čistota

Round Indicators

Služby

Názory

Výborné

32% Complete

362

Velmi dobré

30% Complete

347

Normální

19% Complete

220

Špatné

9% Complete

111

Velmi špatné

7% Complete

86

Filtrovat podle

Seřadit podle

    Round Indicators
    kf50002019 Thane, Indie. 07/11/2019 Páry

    “Nice Place”

    I liked the Restaurant on the 7th Floor......Reception area should be a bit bigger.....courtyard is quite decent for a evening or morning stroll.....dining area option on the ground floor is good enough for ease of access......
    Zobrazit celé hodnocení
    Round Indicators
    Tour39257818710 07/03/2019 Páry

    “Budget travels”

    My husband and I stayed for the night. It was great. The bed was comfortable. There was air conditioning, and free parking. The breakfast was a bit pricy for us (€15) so we didn’t eat there and instead went to a local cafe. It was quite a bit away from all the tourist sites and cost us about €30 for a taxi. For the cost of the room it was just what we needed. House keeping did start early (7am)
    Zobrazit celé hodnocení
    Round Indicators
    Adventure00670274394 Bradford, Spojené království. 07/02/2019 Páry

    “Some improvements on Service needed and communication”

    We were given a shuttle which was expected free but they tried to bill us We were sent in circles to get exchange money, staff need better communication with guests as we were sent to numerous banks who wouldn’t exchange They tried to make us feel welcome though with upgrade room
    Zobrazit celé hodnocení

    BarceloManagement, General Manager v zařízení Occidental Aran Park, odpověděl na tuto recenzi.
     Dear Guest, Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our Occidental Aran Park Hotel. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests. About the transfer from the airport, we have admitted the mistake since the moment of your check-in and we apologize for the misunderstood. Regarding the exchange money, the only value that we accept at the hotel is the Euro. Unfortunately guests can not pay with the own value as we have not the service of exchange money. We are sorry if this situation has affected your holidays negatively. We hope you enjoyed the Junior Suite we assigned to you and we wish ou will give us the opportunity to better serve you in the future. Best regards, Jaime Cañellas Director | General Manager Occidental Aran Park ****

    Round Indicators
    97salvadors 06/20/2019 Páry

    “Clean and quiet ”

    We stayed for a couple of days and the stance was pretty good. Good service, clean rooms, very quiet place and a very good breakfast. There is a shuttle to the centre of Rome for a reasonable price. The restaurant has not the typical hotel menu. Good food and good quality. May be too far from the city centre....
    Zobrazit celé hodnocení
    Round Indicators
    jorgefW9689OE Dallas, Texas. 05/01/2019 Páry

    “I reserved because was Barceló but was a Big Mistake ”

    I was in the hotel from April 20 to April 29 Barceló Itinerary # 7394130870298 The staff in the front desk was very nice, the bartender in the bar first floor was very very professional. 1) I tried to turn on the air conditioner but not work at all. 2) The breakfast was expensive and unprofessional, just good coffee the rest horrible. 3) We was on Venezia on Tuesday 23, when come back we don’t had water in the room, from 9pm to the next day at 9am... 🙁 4) They have a transportation to Plaza Venezia until 9pm, on Saturday 27 we was waiting from 8pm to 9:30 pm and never arrived, when called to the hotel they answer “take a taxi” 🙁 is not our responsibility your transportation Sincerely I will never come back to Occidental Aran Park, they ruined my first time in Rome.
    Zobrazit celé hodnocení

    BarceloManagement, General Manager v zařízení Occidental Aran Park, odpověděl na tuto recenzi.
     Dear Guest, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. In reference to the first point, we would like to explain that we have a central air conditioning system. It emits cold air during the summer season and warm air in winter and autumn. Unfortunately this year has not yet started the hot season infact, we are having fresh days in Rome. For this reason we prefer not to turn on the cold air, otherwise the rooms would be too cold for our guests. We regret your disappointment with our breakfast buffet as we strive to ensure a wide array of options for both guests with sweet tooth and those looking for healthy options to kickstart the day; therefore, we always ensure a variety of hot and cold, sweet and salty options. In the cold buffet we have, fresh fruit, butter and margarine, triangle cheese, home made yogurt, wite yogurt in jars and the fruit one, many types of cheese, many types of salami, cucumber and tomato. The hot buffet is composed by sausages, scrambled eggs, boiled eggs, boiled eggs, frankfurter, steamed vegetables, beans in sauce, grilled tomatoes and bacon. For the sweet buffet we have home made pastry, tarts, typical sweets, vegan biscuits, muffin, pancakes, croissants, nutella, honey and three types of jame. There are six types of bread rolls and two types of bread. Two types of toast bread. Celiac produts. Different types of aromatic oils, soy milk and low-fat milk. There are three tastes of tea, a coffe machine and upon request we can made for free, omelette, fresh orange juice, caffe, cappuccino etc. from our bar. We are sorry if only the coffee was at your liking and if breakfast seemed expensive to you. Please rest assured we have taken good note of your remarks related to the breakfast prices and sincerely regret your dissatisfaction, mostly beacuse we always strive to give the best value to our guests studying the prices in accordance with hotels of the same category in our area. About the malfunction of hot water unfortunately day 27 we had problems with a boiler tube that was promptly replaced. Unfortunately, it took a few hours warm up again, as the boileir contais all the water of all the hotel. We apologize for the inconvenience caused. For the shuttle bus from Piazza Venezia to the hotel, it is always on time. We are sorry and we'll talk to the managers in order to avoid a future situation as this one. We lament hearing that the service provided at reception fell short of your expectations as the entire team put a lot of effort to maintain the highest standards of service for our guests and in this case we can read they did not performing as usual. We sincerely lament reading that your stay was not as pleasant as it should have been and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Barceló holiday experience an unforgettable one for all the right reasons. Best regards, Jaime Cañellas Director | General Manager Occidental Aran Park ****

    HODNOCENÍ

    Round Indicators
    • červenec 11 2019
    • Thane, Indie
    • Páry

    kf50002019

    “Nice Place”

    I liked the Restaurant on the 7th Floor......Reception area should be a bit bigger.....courtyard is quite decent for a evening or morning stroll.....dining area option on the ground floor is good enough for ease of access......

    HODNOCENÍ

    Round Indicators
    • červenec 3 2019
    • Páry

    Tour39257818710

    “Budget travels”

    My husband and I stayed for the night. It was great. The bed was comfortable. There was air conditioning, and free parking. The breakfast was a bit pricy for us (€15) so we didn’t eat there and instead went to a local cafe. It was quite a bit away from all the tourist sites and cost us about €30 for a taxi. For the cost of the room it was just what we needed. House keeping did start early (7am)

    HODNOCENÍ

    Round Indicators
    • červenec 2 2019
    • Bradford, Spojené království
    • Páry

    Adventure00670274394

    “Some improvements on Service needed and communication”

    We were given a shuttle which was expected free but they tried to bill us We were sent in circles to get exchange money, staff need better communication with guests as we were sent to numerous banks who wouldn’t exchange They tried to make us feel welcome though with upgrade room

    Hotel odpověděl

    BarceloManagement, General Manager v zařízení Occidental Aran Park, odpověděl na tuto recenzi.
    Dear Guest, Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our Occidental Aran Park Hotel. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests. About the transfer from the airport, we have admitted the mistake since the moment of your check-in and we apologize for the misunderstood. Regarding the exchange money, the only value that we accept at the hotel is the Euro. Unfortunately guests can not pay with the own value as we have not the service of exchange money. We are sorry if this situation has affected your holidays negatively. We hope you enjoyed the Junior Suite we assigned to you and we wish ou will give us the opportunity to better serve you in the future. Best regards, Jaime Cañellas Director | General Manager Occidental Aran Park ****

    HODNOCENÍ

    Round Indicators
    • červen 20 2019
    • Páry

    97salvadors

    “Clean and quiet ”

    We stayed for a couple of days and the stance was pretty good. Good service, clean rooms, very quiet place and a very good breakfast. There is a shuttle to the centre of Rome for a reasonable price. The restaurant has not the typical hotel menu. Good food and good quality. May be too far from the city centre....

    HODNOCENÍ

    Round Indicators
    • květen 1 2019
    • Dallas, Texas
    • Páry

    jorgefW9689OE

    “I reserved because was Barceló but was a Big Mistake ”

    I was in the hotel from April 20 to April 29 Barceló Itinerary # 7394130870298 The staff in the front desk was very nice, the bartender in the bar first floor was very very professional. 1) I tried to turn on the air conditioner but not work at all. 2) The breakfast was expensive and unprofessional, just good coffee the rest horrible. 3) We was on Venezia on Tuesday 23, when come back we don’t had water in the room, from 9pm to the next day at 9am... 🙁 4) They have a transportation to Plaza Venezia until 9pm, on Saturday 27 we was waiting from 8pm to 9:30 pm and never arrived, when called to the hotel they answer “take a taxi” 🙁 is not our responsibility your transportation Sincerely I will never come back to Occidental Aran Park, they ruined my first time in Rome.

    Hotel odpověděl

    BarceloManagement, General Manager v zařízení Occidental Aran Park, odpověděl na tuto recenzi.
    Dear Guest, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. In reference to the first point, we would like to explain that we have a central air conditioning system. It emits cold air during the summer season and warm air in winter and autumn. Unfortunately this year has not yet started the hot season infact, we are having fresh days in Rome. For this reason we prefer not to turn on the cold air, otherwise the rooms would be too cold for our guests. We regret your disappointment with our breakfast buffet as we strive to ensure a wide array of options for both guests with sweet tooth and those looking for healthy options to kickstart the day; therefore, we always ensure a variety of hot and cold, sweet and salty options. In the cold buffet we have, fresh fruit, butter and margarine, triangle cheese, home made yogurt, wite yogurt in jars and the fruit one, many types of cheese, many types of salami, cucumber and tomato. The hot buffet is composed by sausages, scrambled eggs, boiled eggs, boiled eggs, frankfurter, steamed vegetables, beans in sauce, grilled tomatoes and bacon. For the sweet buffet we have home made pastry, tarts, typical sweets, vegan biscuits, muffin, pancakes, croissants, nutella, honey and three types of jame. There are six types of bread rolls and two types of bread. Two types of toast bread. Celiac produts. Different types of aromatic oils, soy milk and low-fat milk. There are three tastes of tea, a coffe machine and upon request we can made for free, omelette, fresh orange juice, caffe, cappuccino etc. from our bar. We are sorry if only the coffee was at your liking and if breakfast seemed expensive to you. Please rest assured we have taken good note of your remarks related to the breakfast prices and sincerely regret your dissatisfaction, mostly beacuse we always strive to give the best value to our guests studying the prices in accordance with hotels of the same category in our area. About the malfunction of hot water unfortunately day 27 we had problems with a boiler tube that was promptly replaced. Unfortunately, it took a few hours warm up again, as the boileir contais all the water of all the hotel. We apologize for the inconvenience caused. For the shuttle bus from Piazza Venezia to the hotel, it is always on time. We are sorry and we'll talk to the managers in order to avoid a future situation as this one. We lament hearing that the service provided at reception fell short of your expectations as the entire team put a lot of effort to maintain the highest standards of service for our guests and in this case we can read they did not performing as usual. We sincerely lament reading that your stay was not as pleasant as it should have been and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Barceló holiday experience an unforgettable one for all the right reasons. Best regards, Jaime Cañellas Director | General Manager Occidental Aran Park ****

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    Slevový* kód nebo kód promo akce (také se uvádí jako „promokód“) je kombinací písmen anebo čísel umožňující slevu z běžné ceny. Pokud máte slevový kód, zadejte jej a příslušná sleva vám bude z této rezervace odečtena. Po zadání kódu budou již ceny zobrazené v 1. kroku rezervačního procesu zahrnovat uplatněnou slevu. 

    Sleva neplatí pro ceny doplňkových anebo nadstandardních služeb ani pro ceny posledních pokojů, které jsou ještě v nabídce. Přípustný je pouze jeden slevový kód na rezervaci a bude platný pouze při provádění rezervace.** 

    Maximální výše souhrnné slevy je 20 % z ceny, přičemž je možná kombinace slevového kódu, speciální slevy*** (slevy za rezervace více pokojů, slevy senior, rezident, milleniálové, početná rodina atd.) a slevy za členství v my Barceló. 

    *Barceló si vyhrazuje právo na schválení platnosti zveřejněných slev. 

    **Využití slevového kódu neplatí při příjezdu do hotelu, sleva tedy bude uplatněna pouze při provádění rezervace. 

    ***Hotel si při hostově příjezdu vyžádá platné úřední dokumenty, aby si ověřil splnění podmínek slevových kódů a speciálních slev. V případě, že nebudou doloženy doklady nebo nebudou splněny podmínky, si hotel vyhrazuje právo doúčtovat dané částky odečtené při původní rezervaci.
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