Barceló Lanzarote Resort Hotel deluxe suite
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Mapa a poloha

Avenida del Mar, 5   35508 Costa Teguise (Lanzarote) , Islas Canarias   España  


Places of Interest

15 km Letiště Lanzarote

3 km Golfové hřiště Costa Teguise

400 m Pláž Cala del Ancla

4,5 km Costa Teguise

Premios y Reconocimientos

Prizes and awards

Názory klientů

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Occidental Lanzarote Mar

4.0/5 Round Indicators
| 7490 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spaní

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Pokoje

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Čistota

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Služby


Názory

Výborné

36% Complete

2756

Velmi dobré

35% Complete

2675

Normální

17% Complete

1287

Špatné

6% Complete

460

Velmi špatné

4% Complete

312

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    Round Indicators
    659alfie Newport, Spojené království. 02/19/2019

    “Nice winter holiday”

    We visited here Jan/feb 2019. The hotel is spotless, lovely room great food, friendly staff. Pools were cold so we didn't use them. Nice walk to the town, the hotel provided a free bus too and from the town which we didn't use, a taxi cost around 4 euros if you needed one

    Occ_LanzaroteMar, Director General v zařízení Occidental Lanzarote Mar, odpověděl na tuto recenzi.
     Dear Alfie, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Lanzarote Mar hotel and are delighted to read that we were able to match your holiday expectations. At Occidental we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind Regards, The Management

    Round Indicators
    Billy T Glasgow, Spojené království. 02/19/2019 Páry

    “Winter trip with friends”

    First time in this hotel found it very clean indeed the food was out of this world plenty of choice staff in the hotel excellent only problem that i had was my room we were stuck in a corner with two big trees in front of the veranda 4027 not recommended and as the tel was not full i thought a bit naughty apart from that everything brill, the new animation team that started were fantastic everyone took time to pass the time of day with you

    Occ_LanzaroteMar, Director General v zařízení Occidental Lanzarote Mar, odpověděl na tuto recenzi.
     Dear Billy, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics We are sincerly sorry to read your dissatisfaction with the view from your room, however we would like to take this opportunity to clarify that we allocate our rooms in accordance with the room category for which you can find a thorough description in our website. Views are based upon request and availability Would we have known about your discomfort we would have searched al alternative accomodation. We thank you for your very kind words about our entertainment team as they work tirelessly every day to entertain our guests during their stay among us, we will make sure to relay your praising comments to them and we are sure they will be happy to know their efforts have been appreciated. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind Regards, The Management.

    Round Indicators
    Lulabelle28 02/18/2019 Páry

    “Brilliant holiday!!”

    Stayed here in January an excellent hotel!Food is excellent the desserts were gorgeous staff were so friendly,we stayed in room 2014 which had an excellent sea view rooms are about dated but the beds are so comfortable! The grounds and gardens are beautifully maintained and everywhere so clean. Entertainment was a bit hit and miss the girls doing abba were Great. Would definitely recommend this hotel hope to return!

    Occ_LanzaroteMar, Director General v zařízení Occidental Lanzarote Mar, odpověděl na tuto recenzi.
     Dear Guest, First and foremost we would like to thank you for choosing our Occidental Lanzarote Mar hotel for your visit to Lanzarote and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. At Occidental we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. We also would like to thank you for your highlight on the comfort of our beds because we are fully aware that a basic function in any hotel is to guarantee comfortable and satisfying nights' sleep to our guests, therefore we pay the finest attention when it comes to choosing the mattresses for our beds. We are also grateful for your highlight on the efforts of our maids to keep our installations and accommodations spotless at all times in order to guarantee our high standards related to hygiene and cleanliness which is one of the most important aspects for Occidental. In addition, we are very glad to read that our gardens were of your pleasantness, as in an environmentally friendly hotel as we are, we take nature and the ecosystems very seriously, having awards for the environmental policies and processes followed. Last but not least, thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind Regards, The Management

    Round Indicators
    MartinbUK1 02/18/2019 S rodinou

    “Restaurant too small for hotel with same daily dull food. Not for families, sports only”

    Currently staying at the Occidental Lanzarote Mar and never felt the need to write a review until now. We are a family of four staying All Inclusive If you are a family don't stay here. In the restaurant they just prioritise big groups of swimming and cycling teams, shutting off over half of the restaurant for them. At dinner you have to queue over half an hour to get a table yet the sports teams stroll straight in. When you do get in there is never enough food and you have to stand around waiting for it to be replenished every meal time. The actual food quality is nice but every lunch and dinner is the same, chips, paella (it's actually just flavoured rice) pizza, plain pasta and hot dogs, there is no variation at all. 3 days in and we are bored and are seasoned All Inclusive holidaymakers, never experienced such boredom with food. I complained to the restaurant manager who claimed to not understand English. Upon complaining to the customer experience manager this was confirmed as a lie. This manager did not seem bothered by my complaints and my challenge that a regular holiday goer wasn't as important as a sports team who take over the hotel. I asked to reserve a table and got told only sports teams could reserve. Again if you are a family, pick somewhere else Aside from the poor restaurant the pool is good, the one with the slides is heated and warms up as the day goes on. Snack bar at the pool is decent, chips, burgers, hot dogs, salad and help yourself drinks Rooms half decent but if like us you are a family of 4 then a family room while nice is just beds and nowhere to sit. It's a real shame to write this as it's hot and the pool is good, the restaurant is just very poor and the hotel management don't actually care once you have paid.
    Round Indicators
    Veduard Praha, Česká republika. 03/29/2017 Páry

    “Ten hotel se původně jmenoval OASIS a jak si já představuji oasu, plně odpovídal svému účelu”

    V současné době název osciluje mezi názvy Barcelo a Occidental Lanzarote Mar. Zřejmě to byl kdysi hotel jeden, později rozdělený na dvě části - Mar a Play, protože mezi oběma částmi probíhá hlavní, ne však příliš frekventovaná silnice. Jako oasa v poušti byl navržen (lávová pole ze všech stran) a po architektonické stránce je skutečně kvalitní. Měli jsme pokoj superior family a ten byl rozděleni na samostatnou prostornou ložnici a obývací pokoj, předsíňku a prostornou koupelnu + WC. Čili pokoj řešen výborně pro 2 až 4 lidi (Rozkládací gauč v obýváku). Otázky pod recenzí nelze prostým ano a ne správně odpovědět. Tentokrát jsem poprvé jel s manželkou na chodítku a to hned vidíte všechno jinak. Tak jsme například bydleli ve 3. patře 7. křídla. Odtud však pro nechodící vede pouze jediný (neevakuační) výtah, který byl za dobu našeho pobytu (14 dnů) 2x rozbitý, některá tlačítka nebyla osvětlená déle než týden). Protože je mojí profesí požární bezpečnost staveb, neumím si představit, jak by se invalidé a rodiny s dětmi dostávali v případě evakuace ven. Ale to jenom na okraj. Jinak personál příjemný a opravdu se snažil ve všech případech pomoci, strava - mně nechutnala, manželka má ráda ryby ve všech podobách, tak si to chválila. Postrádal jsem vařená jídla s přílohou, studená kuchyně ovšem perfektní pro oba. To ostatní už tak chválit nemohu. I když jsme měli All Inclusive - v tomto hotelu to funguje jako jakási samoobsluha. Host si nalévá z vystavených lahví s alkoholem sám, automaty na kávu, pivo, limonády - to vše u jediného baru ve 2.patře u bazénu, který je skutečně otevřen od 10 do 18 hodin. Potom je otevřen druhý bar v přízemí, ale řešený stejnou samoobsluhou. Zarazilo mně, že v barech si sice můžete natočit vodu z láhve, ale pokud si chcete odnést balenou vodu do pokoje, musíte si ji koupit. 1 Euro/ lahev asi 60 dcl. - to jsem jinde neviděl. Bazény jsou ve druhém patře (na střeše recepce) 2, jeden z nich částečně vytápěný, další pro děti. Údajně je tam ještě jeden, ale tam jsem se nedostal. Hotely tvoří uzavřený celek, ale nemá přímý přístup k moři. Pokud někdo chce jít na pláž, čeká ho asi kilometrový pochod po pobřežní promenádě do městečka Costa Teguise, případně autobusem za 1,4 Euro, kde jsou restaurace a obchody všeho druhu a také lékárna. Samozřejmě si v hotelu můžete pronajmout auto. Možná, že se dá k moři dostat i přes hotel Playa přes ulici, ale to jsem nezkoušel s ohledem na nepohyblivou manželku. No - tento hotel na mně velký dojem neudělal a příště bych tam nejel, i když pokoje a jejich zařízení se mi líbilo. Také jsem ocenil dobře fungující Wi-fi připojení i na pokoji, to nebývá příliš obvyklé. Ale hotel je dost opuštěný a na nákupy je to na obě strany daleko, kromě toho je ve vzdálenosti asi 2 km průmyslový objekt a 3 větráky, neruší, ale prostě v rekreační oblasti by to být nemělo.

    Barcelo_Canarias, Director General v zařízení Occidental Lanzarote Mar, odpověděl na tuto recenzi.
     Dear guest, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. We do apologize for the punctual technical problems you encountered regarding the lift, that were solved as quick as possible for the best service. We are sorry to read about the discomfort regarding the All Inclusive service, as apart from the self service area, our waiters and waitress are available and willing to help every guest. It is a pleasure to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely, The management

    HODNOCENÍ

    Round Indicators

    • únor 19 2019
    • Newport, Spojené království

    659alfie

    “Nice winter holiday”


    We visited here Jan/feb 2019. The hotel is spotless, lovely room great food, friendly staff. Pools were cold so we didn't use them. Nice walk to the town, the hotel provided a free bus too and from the town which we didn't use, a taxi cost around 4 euros if you needed one


    Occ_LanzaroteMar, Director General v zařízení Occidental Lanzarote Mar, odpověděl na tuto recenzi.
    Dear Alfie, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Lanzarote Mar hotel and are delighted to read that we were able to match your holiday expectations. At Occidental we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind Regards, The Management

    HODNOCENÍ

    Round Indicators

    • únor 19 2019
    • Glasgow, Spojené království
    • Páry

    Billy T

    “Winter trip with friends”


    First time in this hotel found it very clean indeed the food was out of this world plenty of choice staff in the hotel excellent only problem that i had was my room we were stuck in a corner with two big trees in front of the veranda 4027 not recommended and as the tel was not full i thought a bit naughty apart from that everything brill, the new animation team that started were fantastic everyone took time to pass the time of day with you


    Occ_LanzaroteMar, Director General v zařízení Occidental Lanzarote Mar, odpověděl na tuto recenzi.
    Dear Billy, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics We are sincerly sorry to read your dissatisfaction with the view from your room, however we would like to take this opportunity to clarify that we allocate our rooms in accordance with the room category for which you can find a thorough description in our website. Views are based upon request and availability Would we have known about your discomfort we would have searched al alternative accomodation. We thank you for your very kind words about our entertainment team as they work tirelessly every day to entertain our guests during their stay among us, we will make sure to relay your praising comments to them and we are sure they will be happy to know their efforts have been appreciated. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind Regards, The Management.

    HODNOCENÍ

    Round Indicators

    • únor 18 2019
    • Páry

    Lulabelle28

    “Brilliant holiday!!”


    Stayed here in January an excellent hotel!Food is excellent the desserts were gorgeous staff were so friendly,we stayed in room 2014 which had an excellent sea view rooms are about dated but the beds are so comfortable! The grounds and gardens are beautifully maintained and everywhere so clean. Entertainment was a bit hit and miss the girls doing abba were Great. Would definitely recommend this hotel hope to return!


    Occ_LanzaroteMar, Director General v zařízení Occidental Lanzarote Mar, odpověděl na tuto recenzi.
    Dear Guest, First and foremost we would like to thank you for choosing our Occidental Lanzarote Mar hotel for your visit to Lanzarote and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. At Occidental we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. We also would like to thank you for your highlight on the comfort of our beds because we are fully aware that a basic function in any hotel is to guarantee comfortable and satisfying nights' sleep to our guests, therefore we pay the finest attention when it comes to choosing the mattresses for our beds. We are also grateful for your highlight on the efforts of our maids to keep our installations and accommodations spotless at all times in order to guarantee our high standards related to hygiene and cleanliness which is one of the most important aspects for Occidental. In addition, we are very glad to read that our gardens were of your pleasantness, as in an environmentally friendly hotel as we are, we take nature and the ecosystems very seriously, having awards for the environmental policies and processes followed. Last but not least, thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind Regards, The Management

    HODNOCENÍ

    Round Indicators

    • únor 18 2019
    • S rodinou

    MartinbUK1

    “Restaurant too small for hotel with same daily dull food. Not for families, sports only”


    Currently staying at the Occidental Lanzarote Mar and never felt the need to write a review until now. We are a family of four staying All Inclusive If you are a family don't stay here. In the restaurant they just prioritise big groups of swimming and cycling teams, shutting off over half of the restaurant for them. At dinner you have to queue over half an hour to get a table yet the sports teams stroll straight in. When you do get in there is never enough food and you have to stand around waiting for it to be replenished every meal time. The actual food quality is nice but every lunch and dinner is the same, chips, paella (it's actually just flavoured rice) pizza, plain pasta and hot dogs, there is no variation at all. 3 days in and we are bored and are seasoned All Inclusive holidaymakers, never experienced such boredom with food. I complained to the restaurant manager who claimed to not understand English. Upon complaining to the customer experience manager this was confirmed as a lie. This manager did not seem bothered by my complaints and my challenge that a regular holiday goer wasn't as important as a sports team who take over the hotel. I asked to reserve a table and got told only sports teams could reserve. Again if you are a family, pick somewhere else Aside from the poor restaurant the pool is good, the one with the slides is heated and warms up as the day goes on. Snack bar at the pool is decent, chips, burgers, hot dogs, salad and help yourself drinks Rooms half decent but if like us you are a family of 4 then a family room while nice is just beds and nowhere to sit. It's a real shame to write this as it's hot and the pool is good, the restaurant is just very poor and the hotel management don't actually care once you have paid.


    HODNOCENÍ

    Round Indicators

    • březen 29 2017
    • Praha, Česká republika
    • Páry

    Veduard

    “Ten hotel se původně jmenoval OASIS a jak si já představuji oasu, plně odpovídal svému účelu”


    V současné době název osciluje mezi názvy Barcelo a Occidental Lanzarote Mar. Zřejmě to byl kdysi hotel jeden, později rozdělený na dvě části - Mar a Play, protože mezi oběma částmi probíhá hlavní, ne však příliš frekventovaná silnice. Jako oasa v poušti byl navržen (lávová pole ze všech stran) a po architektonické stránce je skutečně kvalitní. Měli jsme pokoj superior family a ten byl rozděleni na samostatnou prostornou ložnici a obývací pokoj, předsíňku a prostornou koupelnu + WC. Čili pokoj řešen výborně pro 2 až 4 lidi (Rozkládací gauč v obýváku). Otázky pod recenzí nelze prostým ano a ne správně odpovědět. Tentokrát jsem poprvé jel s manželkou na chodítku a to hned vidíte všechno jinak. Tak jsme například bydleli ve 3. patře 7. křídla. Odtud však pro nechodící vede pouze jediný (neevakuační) výtah, který byl za dobu našeho pobytu (14 dnů) 2x rozbitý, některá tlačítka nebyla osvětlená déle než týden). Protože je mojí profesí požární bezpečnost staveb, neumím si představit, jak by se invalidé a rodiny s dětmi dostávali v případě evakuace ven. Ale to jenom na okraj. Jinak personál příjemný a opravdu se snažil ve všech případech pomoci, strava - mně nechutnala, manželka má ráda ryby ve všech podobách, tak si to chválila. Postrádal jsem vařená jídla s přílohou, studená kuchyně ovšem perfektní pro oba. To ostatní už tak chválit nemohu. I když jsme měli All Inclusive - v tomto hotelu to funguje jako jakási samoobsluha. Host si nalévá z vystavených lahví s alkoholem sám, automaty na kávu, pivo, limonády - to vše u jediného baru ve 2.patře u bazénu, který je skutečně otevřen od 10 do 18 hodin. Potom je otevřen druhý bar v přízemí, ale řešený stejnou samoobsluhou. Zarazilo mně, že v barech si sice můžete natočit vodu z láhve, ale pokud si chcete odnést balenou vodu do pokoje, musíte si ji koupit. 1 Euro/ lahev asi 60 dcl. - to jsem jinde neviděl. Bazény jsou ve druhém patře (na střeše recepce) 2, jeden z nich částečně vytápěný, další pro děti. Údajně je tam ještě jeden, ale tam jsem se nedostal. Hotely tvoří uzavřený celek, ale nemá přímý přístup k moři. Pokud někdo chce jít na pláž, čeká ho asi kilometrový pochod po pobřežní promenádě do městečka Costa Teguise, případně autobusem za 1,4 Euro, kde jsou restaurace a obchody všeho druhu a také lékárna. Samozřejmě si v hotelu můžete pronajmout auto. Možná, že se dá k moři dostat i přes hotel Playa přes ulici, ale to jsem nezkoušel s ohledem na nepohyblivou manželku. No - tento hotel na mně velký dojem neudělal a příště bych tam nejel, i když pokoje a jejich zařízení se mi líbilo. Také jsem ocenil dobře fungující Wi-fi připojení i na pokoji, to nebývá příliš obvyklé. Ale hotel je dost opuštěný a na nákupy je to na obě strany daleko, kromě toho je ve vzdálenosti asi 2 km průmyslový objekt a 3 větráky, neruší, ale prostě v rekreační oblasti by to být nemělo.


    Barcelo_Canarias, Director General v zařízení Occidental Lanzarote Mar, odpověděl na tuto recenzi.
    Dear guest, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. We do apologize for the punctual technical problems you encountered regarding the lift, that were solved as quick as possible for the best service. We are sorry to read about the discomfort regarding the All Inclusive service, as apart from the self service area, our waiters and waitress are available and willing to help every guest. It is a pleasure to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely, The management

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