Barceló Hotel Interiors  Castellana Norte
Premios y Reconocimientos

Prizes and awards

;
map

Mapa a poloha

Avenida de Manoteras, 20   28050 Madrid ,   España  


Places of Interest

14 km Letiště Adolfo Suárez Madrid - Barajas

160 m Autobus 150 + Autobus 174

500 m Stanice metra Virgen del Cortijo

500 m Nádraží RENFE Fuente de la Mora (7 min. na letiště)

Názory klientů

Není lepší odborník, než je cestovatel.

Occidental Castellana Norte

4.5/5 Round Indicators
| 1092 Recenze

CELKOVÉ HODNOCENÍ

Round Indicators

PODROBNÉ HODNOCENÍ

Round Indicators

Poměr kvality a ceny

Round Indicators

Umístění

Round Indicators

Kvalita spaní

Round Indicators

Pokoje

Round Indicators

Čistota

Round Indicators

Služby


Názory

Výborné

54% Complete

591

Velmi dobré

36% Complete

396

Normální

7% Complete

79

Špatné

1% Complete

17

Velmi špatné

0% Complete

9

Filtrovat podle

Seřadit podle

    Round Indicators
    Quest03046691460 11/27/2018 Služební cesty

    “Stay at Occidental Castellana Norte in Madrid”

    Can warmly recommend it for staying in the Northern area of Madrid, specially for business purposes. Unfortunately it is rather far from city center which is directly connected by bus line 150.The restaurant is not for gourmands but one can have a decent dinner at reasonable cost start 8 o'clock in the evening.

    Félix L, Director General v zařízení Occidental Castellana Norte, odpověděl na tuto recenzi.
     Dear guest, We would like to thank you for the review you shared following your recent visit to our Occidental Castellana Norte. We are thrilled you enjoyed your recent stay with us. We are glad to read that you really enjoyed our location for your business purposes. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Yours faithfully, Félix López Pérez General Manager #myBarceló @barcelohoteles

    Round Indicators
    Dazza_Loves_Holiday 11/26/2018 Služební cesty

    “Changed room at 2am”

    Room temp at 24c and queried it with hotel staff on arrival. Way too hot. They said it was broken (same excuse as previous stays for colleagues and myself). They said it would cool down with tweaks made at front desk. At 2am I had enough and called reception who spoke no English. Cut a long story short, moved rooms. It’s cooler only because the room is on the side of the building. Now wide awake with important meetings in the morning. Comfort is paramount and this place failed again. Very tempted to ask company to not stay here as s preferred hotel. Shame as some of the staff are nice and although basic, rooms clean. Why have AC listed at point of booking room when they block guests to regulate temp themselves via the room. The AC is not broken, they are just not allowing us to change it. It’s Nov but their is no cold snap.

    Félix L, Director General v zařízení Occidental Castellana Norte, odpověděl na tuto recenzi.
     Dear Sir, First of all would like to thank you for sharing your experience with us, it is a great opportunity to improve and provide a better service to our guests. Furthermore, would like to express my gratitude for giving some time to my front office manager over the phone, to express what happened and how we are going to try and solve the situation for your next visits. However, I would like to add my apologies to this matter, as I truly believe that our guests comfort is essential for the success of the hotel, and as you can read in the different social medias, we do offer that comfort service. Nevertheless, in this occasion, we could not provide the quality we are used to due to the fact that in this time of the year we can not afford to have the ac on, even though during the day it´s quite pleasant, at night temperature drops heavily, that makes us turn on only the heating system. As my front office manager confirmed, we will make sure you have a pleasant stay next time, and I take this opportunity to thank you for giving us the chance to prove it. Wishing you a nice weekend, Félix López Pérez General Manager

    Round Indicators
    Tourist15743653955 11/19/2018 Služební cesty

    “Poor restaurant”

    I went to restaurant for my breakfast with my boss, We are an Asian so we brought our own food to restaurant, but we need to use microwave for 2 minutes, when I asked to use microwave, someone in the kitchen he was very impolite and he throw away our stuff and he left immediately without saying anything. The next day, I asked him very polite way but he did same thing and even though my boss felt racism and i felt really angry.

    Félix L, Director General v zařízení Occidental Castellana Norte, odpověděl na tuto recenzi.
     Dear guest, Thank you for the time you took out of your day to share your comments regarding your recent experience in our hotel. We first would like to extend our sincere apologies for the imperfections of service you describe in your review and although your comments do not seem to match the usual feedback we receive both onsite and online, we will make sure to discuss your review internally so as to avoid giving this kind of impressions from our dedicated employees. We sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Yours faithfully, Félix López Pérez General Manager #myBarceló @barcelohoteles

    Round Indicators
    stefania m Cosenza, Itálie. 11/17/2018 Služební cesty

    “Very nice hotel”

    Room and bathroom big and cleaned. Breakfast is very huge: eggs, sausagues, several hams and cheese, fruits, yogurt, dessert etc. Very good wifi connection. There is the metro in 8 mins by walking. The members of the reception are very kindly and efficient. I suggest this hotel.

    Félix L, Director General v zařízení Occidental Castellana Norte, odpověděl na tuto recenzi.
     Dear Stefania, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Castellana Norte hotel. We are delighted that were satisfied with our services by our team and you enjoyed our rich variety of breakfast. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Yours faithfully, Félix López Pérez General Manager #myBarceló @barcelohoteles

    Round Indicators
    FabioAlfreda 11/15/2018 Služební cesty

    “The usual very good hotel belonging to the Barcelò chain”

    I've been accommodated in this hotel for three days. It is not the first time I made this experience and as in the past it was very good. Very polite employees, overall a very good service. The room was of proper dimensions, clean with modern furniture. Same thing for the bathroom. The only little thing is that the mineral water is not available for free as it is in many four stars hotels. I recommend it!

    Félix L, Director General v zařízení Occidental Castellana Norte, odpověděl na tuto recenzi.
     Dear guest, Firstly we would like to thank you for choosing our Occidental Castellana Norte hotel for your time in Madrid and for the review you shared on TripAdvisor. All of your kind words about your stay with us are great to hear. We are also very pleased to read your complété satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Yours faithfully, Félix López Pérez General Manager #myBarceló @barcelohoteles

    HODNOCENÍ

    Round Indicators

    • listopad 27 2018
    • Služební cesty

    Quest03046691460

    “Stay at Occidental Castellana Norte in Madrid”


    Can warmly recommend it for staying in the Northern area of Madrid, specially for business purposes. Unfortunately it is rather far from city center which is directly connected by bus line 150.The restaurant is not for gourmands but one can have a decent dinner at reasonable cost start 8 o'clock in the evening.


    Félix L, Director General v zařízení Occidental Castellana Norte, odpověděl na tuto recenzi.
    Dear guest, We would like to thank you for the review you shared following your recent visit to our Occidental Castellana Norte. We are thrilled you enjoyed your recent stay with us. We are glad to read that you really enjoyed our location for your business purposes. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Yours faithfully, Félix López Pérez General Manager #myBarceló @barcelohoteles

    HODNOCENÍ

    Round Indicators

    • listopad 26 2018
    • Služební cesty

    Dazza_Loves_Holiday

    “Changed room at 2am”


    Room temp at 24c and queried it with hotel staff on arrival. Way too hot. They said it was broken (same excuse as previous stays for colleagues and myself). They said it would cool down with tweaks made at front desk. At 2am I had enough and called reception who spoke no English. Cut a long story short, moved rooms. It’s cooler only because the room is on the side of the building. Now wide awake with important meetings in the morning. Comfort is paramount and this place failed again. Very tempted to ask company to not stay here as s preferred hotel. Shame as some of the staff are nice and although basic, rooms clean. Why have AC listed at point of booking room when they block guests to regulate temp themselves via the room. The AC is not broken, they are just not allowing us to change it. It’s Nov but their is no cold snap.


    Félix L, Director General v zařízení Occidental Castellana Norte, odpověděl na tuto recenzi.
    Dear Sir, First of all would like to thank you for sharing your experience with us, it is a great opportunity to improve and provide a better service to our guests. Furthermore, would like to express my gratitude for giving some time to my front office manager over the phone, to express what happened and how we are going to try and solve the situation for your next visits. However, I would like to add my apologies to this matter, as I truly believe that our guests comfort is essential for the success of the hotel, and as you can read in the different social medias, we do offer that comfort service. Nevertheless, in this occasion, we could not provide the quality we are used to due to the fact that in this time of the year we can not afford to have the ac on, even though during the day it´s quite pleasant, at night temperature drops heavily, that makes us turn on only the heating system. As my front office manager confirmed, we will make sure you have a pleasant stay next time, and I take this opportunity to thank you for giving us the chance to prove it. Wishing you a nice weekend, Félix López Pérez General Manager

    HODNOCENÍ

    Round Indicators

    • listopad 19 2018
    • Služební cesty

    Tourist15743653955

    “Poor restaurant”


    I went to restaurant for my breakfast with my boss, We are an Asian so we brought our own food to restaurant, but we need to use microwave for 2 minutes, when I asked to use microwave, someone in the kitchen he was very impolite and he throw away our stuff and he left immediately without saying anything. The next day, I asked him very polite way but he did same thing and even though my boss felt racism and i felt really angry.


    Félix L, Director General v zařízení Occidental Castellana Norte, odpověděl na tuto recenzi.
    Dear guest, Thank you for the time you took out of your day to share your comments regarding your recent experience in our hotel. We first would like to extend our sincere apologies for the imperfections of service you describe in your review and although your comments do not seem to match the usual feedback we receive both onsite and online, we will make sure to discuss your review internally so as to avoid giving this kind of impressions from our dedicated employees. We sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Yours faithfully, Félix López Pérez General Manager #myBarceló @barcelohoteles

    HODNOCENÍ

    Round Indicators

    • listopad 17 2018
    • Cosenza, Itálie
    • Služební cesty

    stefania m

    “Very nice hotel”


    Room and bathroom big and cleaned. Breakfast is very huge: eggs, sausagues, several hams and cheese, fruits, yogurt, dessert etc. Very good wifi connection. There is the metro in 8 mins by walking. The members of the reception are very kindly and efficient. I suggest this hotel.


    Félix L, Director General v zařízení Occidental Castellana Norte, odpověděl na tuto recenzi.
    Dear Stefania, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Castellana Norte hotel. We are delighted that were satisfied with our services by our team and you enjoyed our rich variety of breakfast. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Yours faithfully, Félix López Pérez General Manager #myBarceló @barcelohoteles

    HODNOCENÍ

    Round Indicators

    • listopad 15 2018
    • Služební cesty

    FabioAlfreda

    “The usual very good hotel belonging to the Barcelò chain”


    I've been accommodated in this hotel for three days. It is not the first time I made this experience and as in the past it was very good. Very polite employees, overall a very good service. The room was of proper dimensions, clean with modern furniture. Same thing for the bathroom. The only little thing is that the mineral water is not available for free as it is in many four stars hotels. I recommend it!


    Félix L, Director General v zařízení Occidental Castellana Norte, odpověděl na tuto recenzi.
    Dear guest, Firstly we would like to thank you for choosing our Occidental Castellana Norte hotel for your time in Madrid and for the review you shared on TripAdvisor. All of your kind words about your stay with us are great to hear. We are also very pleased to read your complété satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Yours faithfully, Félix López Pérez General Manager #myBarceló @barcelohoteles

    Zavřít 

    Zpět Najděte hotel

    Hotely v El Salvador

    Vybrat El Salvador

    Hotely v Kostarika

    Vybrat Kostarika

    Hotely v Edvádor

    Vybrat Edvádor

    Hotely v Guatemala

    Vybrat Guatemala

    Hotely v Nikaragua

    Vybrat Nikaragua

    Hotely v Mexiko

    Vybrat Mexiko

    Hotely v Aruba

    Vybrat Aruba

    Hotely v Španělsko

    Vybrat Španělsko

    Hotely v Německo

    Vybrat Německo

    Hotely v Bulharsko

    Vybrat Bulharsko

    Hotely v Itálie

    Vybrat Itálie

    Hotely v Greece

    Vybrat Greece

    Hotely v Portugal

    Vybrat Portugal

    Hotely v Maroko

    Vybrat Maroko

    Hotely v Egypt

    Vybrat Egypt

    Budu cestovat z

    VŠE A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z

    do

      Nesprávná data
      Zadejte prosím platná data

    NOCI

    (Volitelná data)

    0 noci Vybrané
    1 noc Vybraná

    Slevový* kód nebo kód promo akce (také se uvádí jako „promokód”) je kombinací písmen anebo čísel, které umožňují slevu z běžné ceny. Pokud máte slevový kód, zadejte jej a bude vám odečtena příslušná sleva v této rezervaci. Po zadání kódu ceny zobrazené v kroku 1 rezervačního procesu již zahrnují uplatněnou slevu. 

    Sleva neplatí pro ceny doplňkových anebo mimořádných služeb ani na ceny posledních pokojů, které jsou ještě v nabídce. Je dovolen pouze jeden slevový kód na rezervaci a bude platný pouze při provádění rezervace.** 

    Maximální výše souhrnné slevy je 25 % z ceny v hotelech v Latinské Americe a 20 % z ceny v hotelech v Evropě a Středomoří, přičemž je možná kombinace slevového kódu, speciální slevy*** (slevy za rezervace více pokojů, slevy senior, rezident, millenials, početná rodina atd.) a slevy za členství v my Barceló. 

    *Barceló si vyhrazuje právo na schválení platnosti zveřejněných slev. 

    **Využití slevového kódu neplatí při příjezdu do hotelu, sleva tedy bude uplatněna pouze při provádění rezervace. 

    ***Hotel si při hostově příjezdu vyžádá oficiální a platné dokumenty, aby si ověřil splnění podmínek slevových kódů a speciálních slev. V případě, že nebudou doloženy doklady nebo nedojde ke splnění podmínek, vyhrazuje si hotel právo doúčtovat dané částky odečtené při originální rezervaci.

    Načítám sazby....
    Hotel nemá přidělené sazby

    Plus garance
    nejlepší ceny

    Naše dvojí záruka:

    Najdete-li lepší cenu jinde než na Barcelo.com, naši cenu dorovnáme.

    Najdete-li lepší cenu na Barcelo.com poté, co provedete rezervaci, také ji dorovnáme

    K tomu navíc 10% sleva. Více informací zde