Facilities at the Occidental Madrid Este hotel
map

Occidental Madrid Este

Julian Camarillo, 19-21   28037 Madrid ,   España  


Places of Interest

16 km Letiště Adolfo Suárez Madrid - Barajas

9 km Výstaviště IFEMA

7 km Muzea Prado + Thyssen + Reina Sofía

9 km Golfové hřiště Olivar de la Hinojosa

Premios y Reconocimientos Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

Occidental Madrid Este

4.5/5 Round Indicators
| 823 Recenze

CELKOVÉ HODNOCENÍ

Round Indicators

PODROBNÉ HODNOCENÍ

Round Indicators

Poměr kvality a ceny

Round Indicators

Umístění

Round Indicators

Kvalita spaní

Round Indicators

Pokoje

Round Indicators

Čistota

Round Indicators

Služby


HODNOCENÍ NÁVŠTĚVNÍKŮ

Výborné

46% Complete

381

Velmi dobré

40% Complete

337

Normální

8% Complete

69

Špatné

2% Complete

21

Velmi špatné

1% Complete

15

Filtrovat podle

Seřadit podle

    Round Indicators
    karel318 05/26/2018 Krátké dovolené s přáteli

    “NEJLEPŠÍ OCHOTA A ÚSMĚV PERSONÁLU”

    Nejlepší ochota na recepci radost se s nimi domluvit v Angličtině. Krásné ženy z personálu jak na recepci tak při snídani.Byli jsme nad míru spokojeni. Už se nemůžeme dočkat návratu, díky uvedenému hotel jsme si zamilovali Madrid ještě více

    Félix L, Director General v zařízení Occidental Madrid Este, odpověděl na tuto recenzi.
     Dear guest, Thank you very much for sharing this great review of your recent stay at Occidental Madrid Este. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We look forward to welcoming you back again very soon. Yours faithfully, Félix López Pérez General Manager #myBarceló

    Round Indicators
    S8G Londýn, Spojené království. 05/15/2018 Pro jednotlivce

    “Clean but average”

    Decent hotel, very clean, modern looking. Rooms have no free slippers even though the flooring is all wood. I asked for slippers but was told it could cost €10 which I refused to pay. The AC in the room on my last night was not working, warm air coming out, called up to get it sorted but informed no engineering staff were working at night. Metro a good 10 min walk. Loads of local supermarkets about including Lidl. Nice cafe near metro station which charged breakfast much cheaper than the hotel.

    Félix L, General Manager v zařízení Occidental Madrid Este, odpověděl na tuto recenzi.
     Dear guest, We appreciate te time devoted to share your experience at Occidental Madrid Este with the rest of users. Thank you for your nice comments about the facilities and service offered. Slippers and bath robe are not included in the room, only at Junior Suites or with an extra charge. I am sorry to read that the AC did not work, and I hope our front desk agents were able to offer you to change to another room. We will be glad to welcome you back. Best regards, Alain Lago Areitioaurtena Deputy Manager

    Round Indicators
    agusticassa Girona, Španělsko. 04/25/2018 Služební cesty

    “Correct although outside the center”

    Correct although outside the center, but being a very new hotel, everything is in quite good condition. about 10 minutes by taxi from the center, the price: about € 100 per night is normal in hotels of this category. If you want to be in the center, it's not your hotel.

    Félix L, Director General v zařízení Occidental Madrid Este, odpověděl na tuto recenzi.
     Dear guest, Thank you for choosing our hotel as your accommodation. We also would like to thank you for pointing out the good value for money of our hotel as we always strive to ensure the best pricing for our guests. We look forward to welcoming you back again very soon. Kind regards, Félix López Pérez General Manager #myBarceló

    Round Indicators
    GiriJoshi Londýn, Spojené království. 04/07/2018 S rodinou

    “Spacious and Beautiful”

    We stayed 2 nights as part of Spain tour with Star tours. Lovely hotel. Spacious room, it could accommodate extra bed. It has modern looks. The continental breakfast served had a lot of choices. The fresh orange juice dispenser was a hit with our group. One thing missing was kettle and tea bags, would have been fantastic stay with these. But overall very good.

    Félix L, Director General v zařízení Occidental Madrid Este, odpověděl na tuto recenzi.
     Dear guest, Thank you very much for sharing this great review of your recent stay at Occidental Castellana Norte. We are thrilled that you have enjoyed your stay. We also would like to thank you for your highlight on the comfort of our beds because at Occidental Hotels we are fully aware that a basic function in any hotel is to guarantee comfortable and satisfying nights' sleep to our guests, therefore we pay the finest attention when it comes to choosing the mattresses for our beds. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Yours faithfully, Félix López Pérez General Manager #myBarceló

    Round Indicators
    asandulescu 03/20/2018 Služební cesty

    “Good for a business stay”

    I met very nice people, the food was good and fresh, personnel helpful and the services provided excellent. The staying was made pleasurable by the overall quality of both people and services provided.

    Félix L, Director General v zařízení Occidental Madrid Este, odpověděl na tuto recenzi.
     Dear guest, Thank you very much for leaving these wonderful comments on Tripadvisor. We are delighted that you enjoyed your stay among us. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to all team members. We also greatly appreciate your comments on the quality and variety of our food. Once more we thank you for choosing our hotel for your business trip and very much look forward to having the opportunity to serve you again in the future. Have a nice weekend, Félix López Pérez General Manager #myBarcelóhappy

    HODNOCENÍ

    Round Indicators

    • květen 26 2018
    • Krátké dovolené s přáteli

    karel318

    “NEJLEPŠÍ OCHOTA A ÚSMĚV PERSONÁLU”


    Nejlepší ochota na recepci radost se s nimi domluvit v Angličtině. Krásné ženy z personálu jak na recepci tak při snídani.Byli jsme nad míru spokojeni. Už se nemůžeme dočkat návratu, díky uvedenému hotel jsme si zamilovali Madrid ještě více


    Félix L, Director General v zařízení Occidental Madrid Este, odpověděl na tuto recenzi.
    Dear guest, Thank you very much for sharing this great review of your recent stay at Occidental Madrid Este. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We look forward to welcoming you back again very soon. Yours faithfully, Félix López Pérez General Manager #myBarceló

    HODNOCENÍ

    Round Indicators

    • květen 15 2018
    • Londýn, Spojené království
    • Pro jednotlivce

    S8G

    “Clean but average”


    Decent hotel, very clean, modern looking. Rooms have no free slippers even though the flooring is all wood. I asked for slippers but was told it could cost €10 which I refused to pay. The AC in the room on my last night was not working, warm air coming out, called up to get it sorted but informed no engineering staff were working at night. Metro a good 10 min walk. Loads of local supermarkets about including Lidl. Nice cafe near metro station which charged breakfast much cheaper than the hotel.


    Félix L, General Manager v zařízení Occidental Madrid Este, odpověděl na tuto recenzi.
    Dear guest, We appreciate te time devoted to share your experience at Occidental Madrid Este with the rest of users. Thank you for your nice comments about the facilities and service offered. Slippers and bath robe are not included in the room, only at Junior Suites or with an extra charge. I am sorry to read that the AC did not work, and I hope our front desk agents were able to offer you to change to another room. We will be glad to welcome you back. Best regards, Alain Lago Areitioaurtena Deputy Manager

    HODNOCENÍ

    Round Indicators

    • duben 25 2018
    • Girona, Španělsko
    • Služební cesty

    agusticassa

    “Correct although outside the center”


    Correct although outside the center, but being a very new hotel, everything is in quite good condition. about 10 minutes by taxi from the center, the price: about € 100 per night is normal in hotels of this category. If you want to be in the center, it's not your hotel.


    Félix L, Director General v zařízení Occidental Madrid Este, odpověděl na tuto recenzi.
    Dear guest, Thank you for choosing our hotel as your accommodation. We also would like to thank you for pointing out the good value for money of our hotel as we always strive to ensure the best pricing for our guests. We look forward to welcoming you back again very soon. Kind regards, Félix López Pérez General Manager #myBarceló

    HODNOCENÍ

    Round Indicators

    • duben 7 2018
    • Londýn, Spojené království
    • S rodinou

    GiriJoshi

    “Spacious and Beautiful”


    We stayed 2 nights as part of Spain tour with Star tours. Lovely hotel. Spacious room, it could accommodate extra bed. It has modern looks. The continental breakfast served had a lot of choices. The fresh orange juice dispenser was a hit with our group. One thing missing was kettle and tea bags, would have been fantastic stay with these. But overall very good.


    Félix L, Director General v zařízení Occidental Madrid Este, odpověděl na tuto recenzi.
    Dear guest, Thank you very much for sharing this great review of your recent stay at Occidental Castellana Norte. We are thrilled that you have enjoyed your stay. We also would like to thank you for your highlight on the comfort of our beds because at Occidental Hotels we are fully aware that a basic function in any hotel is to guarantee comfortable and satisfying nights' sleep to our guests, therefore we pay the finest attention when it comes to choosing the mattresses for our beds. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Yours faithfully, Félix López Pérez General Manager #myBarceló

    HODNOCENÍ

    Round Indicators

    • březen 20 2018
    • Služební cesty

    asandulescu

    “Good for a business stay”


    I met very nice people, the food was good and fresh, personnel helpful and the services provided excellent. The staying was made pleasurable by the overall quality of both people and services provided.


    Félix L, Director General v zařízení Occidental Madrid Este, odpověděl na tuto recenzi.
    Dear guest, Thank you very much for leaving these wonderful comments on Tripadvisor. We are delighted that you enjoyed your stay among us. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to all team members. We also greatly appreciate your comments on the quality and variety of our food. Once more we thank you for choosing our hotel for your business trip and very much look forward to having the opportunity to serve you again in the future. Have a nice weekend, Félix López Pérez General Manager #myBarcelóhappy