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Facilities at the Occidental Madrid Este hotel
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Mapa a poloha

Julian Camarillo, 19-21   28037 Madrid ,   España  


Places of Interest

8 km Letiště Adolfo Suárez Madrid - Barajas

9 km Výstaviště IFEMA

7 km Muzea Prado + Thyssen + Reina Sofía

9 km Golfové hřiště Olivar de la Hinojosa

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Prizes and awards

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Occidental Madrid Este

4.5/5 Round Indicators
| 1096 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

Round Indicators

Kvalita spaní

Round Indicators

Pokoje

Round Indicators

Čistota

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Služby


Názory

Výborné

51% Complete

565

Velmi dobré

36% Complete

405

Normální

7% Complete

80

Špatné

2% Complete

26

Velmi špatné

1% Complete

21

Filtrovat podle

Seřadit podle

    Round Indicators
    markbeakhouse 09/11/2019 Pro jednotlivce

    “Overnight Stay”

    It was an emergency lay over as a result of flight cancellation. I think it was basic, but adequate. The room was clean and the staff were welcoming and helpful. Tean/coffee in the room would have been good.

    Félix L, Deputy Manager v zařízení Occidental Madrid Este, odpověděl na tuto recenzi.
     Dear guest, Thank you very much for such a positive review of your stay. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.  On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable. Best regards, Marina Solanas Montero Deputy Manager #BarceloStories @barcelohotelsresorts

    Round Indicators
    Anca Valentina P 07/25/2019 Služební cesty

    “Nice rooms and good quality service”

    The rooms are big and confortable, the hotel overall is very clean. If you want to visit Madrid, bear in mind that this is not a city center hotel but you cand get there in 15-20 min by car. Perfect for business trips if the office you need to go to is close.

    Félix L, Deputy Manager v zařízení Occidental Madrid Este, odpověděl na tuto recenzi.
     Dear guest, Thank you for reviewing your recent stay in our Occidental Madrid Este Hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable. Best regards, Marina Solanas Montero Deputy Manager #BarceloStories @barcelohotelsresorts

    Round Indicators
    peelerbrotravel 07/19/2019 Krátké dovolené s přáteli

    “out of the way location”

    9th may 2019. recent build hotel, looks modern. room was quite large with great beds, a/c con did not work and window handle was broken so we swelted in the heat. No attempt by staff to help so a clothes hangar stuffed in window to keep it open. bar down stairs was ok, reasonable prices, good spot for little snacks. buffet breakfast was ok. location to city centre is poor. not much to see around the location other than modern day shopping, laundry mat was quiet a walk but do-able

    Félix L, Deputy Manager v zařízení Occidental Madrid Este, odpověděl na tuto recenzi.
     Dear guest, Thank you very much for the time you spent to share your personal impressions of your stay at our Occidental Madrid Este. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We have analysed guest usage to define a set of good environmental practices for our hotels, including the operating times and temperatures for the heating and air conditioning systems. We apologise if this measure interfered with your sleep, but we will take your comment into consideration to ensure the comfort of our guests. Once again, thank you for your visit and constructive critics, we hope that you had a nice journey back home and to have the pleasure of serving you again in our hotels worldwide ensuring you in advance of our best intentions at all times. Best wishes, Marina Solanas Montero Deputy Manager #BarceloStories @barcelohotelsresorts

    Round Indicators
    Ushmendra H Region Auckland, Nový Zéland. 07/11/2019 Páry

    “Excellent place to stay”

    Very nice upscale hotel close to shopping malls etc. Rooms are big and very modern with quality amenities. Only downside is that it is out of the city. Breakfast is lovely with many choices. Staff are nice and friendly.

    Félix L, Deputy Manager v zařízení Occidental Madrid Este, odpověděl na tuto recenzi.
     Dear Guest, Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.  Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. We hope to welcome you back to our hotel in the near future for yet another great stay. Best regards, Marina Solanas Montero Deputy Manager #myBarceló @barcelohoteles

    Round Indicators
    karel318 05/26/2018 Krátké dovolené s přáteli

    “NEJLEPŠÍ OCHOTA A ÚSMĚV PERSONÁLU”

    Nejlepší ochota na recepci radost se s nimi domluvit v Angličtině. Krásné ženy z personálu jak na recepci tak při snídani.Byli jsme nad míru spokojeni. Už se nemůžeme dočkat návratu, díky uvedenému hotel jsme si zamilovali Madrid ještě více

    Félix L, Director General v zařízení Occidental Madrid Este, odpověděl na tuto recenzi.
     Dear guest, Thank you very much for sharing this great review of your recent stay at Occidental Madrid Este. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We look forward to welcoming you back again very soon. Yours faithfully, Félix López Pérez General Manager #myBarceló

    HODNOCENÍ

    Round Indicators

    • září 11 2019
    • Pro jednotlivce

    markbeakhouse

    “Overnight Stay”


    It was an emergency lay over as a result of flight cancellation. I think it was basic, but adequate. The room was clean and the staff were welcoming and helpful. Tean/coffee in the room would have been good.


    Félix L, Deputy Manager v zařízení Occidental Madrid Este, odpověděl na tuto recenzi.
    Dear guest, Thank you very much for such a positive review of your stay. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.  On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable. Best regards, Marina Solanas Montero Deputy Manager #BarceloStories @barcelohotelsresorts

    HODNOCENÍ

    Round Indicators

    • červenec 25 2019
    • Služební cesty

    Anca Valentina P

    “Nice rooms and good quality service”


    The rooms are big and confortable, the hotel overall is very clean. If you want to visit Madrid, bear in mind that this is not a city center hotel but you cand get there in 15-20 min by car. Perfect for business trips if the office you need to go to is close.


    Félix L, Deputy Manager v zařízení Occidental Madrid Este, odpověděl na tuto recenzi.
    Dear guest, Thank you for reviewing your recent stay in our Occidental Madrid Este Hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable. Best regards, Marina Solanas Montero Deputy Manager #BarceloStories @barcelohotelsresorts

    HODNOCENÍ

    Round Indicators

    • červenec 19 2019
    • Krátké dovolené s přáteli

    peelerbrotravel

    “out of the way location”


    9th may 2019. recent build hotel, looks modern. room was quite large with great beds, a/c con did not work and window handle was broken so we swelted in the heat. No attempt by staff to help so a clothes hangar stuffed in window to keep it open. bar down stairs was ok, reasonable prices, good spot for little snacks. buffet breakfast was ok. location to city centre is poor. not much to see around the location other than modern day shopping, laundry mat was quiet a walk but do-able


    Félix L, Deputy Manager v zařízení Occidental Madrid Este, odpověděl na tuto recenzi.
    Dear guest, Thank you very much for the time you spent to share your personal impressions of your stay at our Occidental Madrid Este. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We have analysed guest usage to define a set of good environmental practices for our hotels, including the operating times and temperatures for the heating and air conditioning systems. We apologise if this measure interfered with your sleep, but we will take your comment into consideration to ensure the comfort of our guests. Once again, thank you for your visit and constructive critics, we hope that you had a nice journey back home and to have the pleasure of serving you again in our hotels worldwide ensuring you in advance of our best intentions at all times. Best wishes, Marina Solanas Montero Deputy Manager #BarceloStories @barcelohotelsresorts

    HODNOCENÍ

    Round Indicators

    • červenec 11 2019
    • Region Auckland, Nový Zéland
    • Páry

    Ushmendra H

    “Excellent place to stay”


    Very nice upscale hotel close to shopping malls etc. Rooms are big and very modern with quality amenities. Only downside is that it is out of the city. Breakfast is lovely with many choices. Staff are nice and friendly.


    Félix L, Deputy Manager v zařízení Occidental Madrid Este, odpověděl na tuto recenzi.
    Dear Guest, Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.  Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. We hope to welcome you back to our hotel in the near future for yet another great stay. Best regards, Marina Solanas Montero Deputy Manager #myBarceló @barcelohoteles

    HODNOCENÍ

    Round Indicators

    • květen 26 2018
    • Krátké dovolené s přáteli

    karel318

    “NEJLEPŠÍ OCHOTA A ÚSMĚV PERSONÁLU”


    Nejlepší ochota na recepci radost se s nimi domluvit v Angličtině. Krásné ženy z personálu jak na recepci tak při snídani.Byli jsme nad míru spokojeni. Už se nemůžeme dočkat návratu, díky uvedenému hotel jsme si zamilovali Madrid ještě více


    Félix L, Director General v zařízení Occidental Madrid Este, odpověděl na tuto recenzi.
    Dear guest, Thank you very much for sharing this great review of your recent stay at Occidental Madrid Este. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We look forward to welcoming you back again very soon. Yours faithfully, Félix López Pérez General Manager #myBarceló

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    NOCI

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    Slevový* kód nebo kód promo akce (také se uvádí jako „promokód“) je kombinací písmen anebo čísel umožňující slevu z běžné ceny. Pokud máte slevový kód, zadejte jej a příslušná sleva vám bude z této rezervace odečtena. Po zadání kódu budou již ceny zobrazené v 1. kroku rezervačního procesu zahrnovat uplatněnou slevu. 

    Sleva neplatí pro ceny doplňkových anebo nadstandardních služeb ani pro ceny posledních pokojů, které jsou ještě v nabídce. Přípustný je pouze jeden slevový kód na rezervaci a bude platný pouze při provádění rezervace.** 

    Maximální výše souhrnné slevy je 20 % z ceny, přičemž je možná kombinace slevového kódu, speciální slevy*** (slevy za rezervace více pokojů, slevy senior, rezident, milleniálové, početná rodina atd.) a slevy za členství v my Barceló. 

    *Barceló si vyhrazuje právo na schválení platnosti zveřejněných slev. 

    **Využití slevového kódu neplatí při příjezdu do hotelu, sleva tedy bude uplatněna pouze při provádění rezervace. 

    ***Hotel si při hostově příjezdu vyžádá platné úřední dokumenty, aby si ověřil splnění podmínek slevových kódů a speciálních slev. V případě, že nebudou doloženy doklady nebo nebudou splněny podmínky, si hotel vyhrazuje právo doúčtovat dané částky odečtené při původní rezervaci.

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