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Facilities at the Occidental Madrid Este hotel
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Mapa a poloha

Julian Camarillo, 19-21   28037 Madrid ,   España  


Places of Interest

8 km Letiště Adolfo Suárez Madrid - Barajas

9 km Výstaviště IFEMA

7 km Muzea Prado + Thyssen + Reina Sofía

9 km Golfové hřiště Olivar de la Hinojosa

Premios y Reconocimientos

Prizes and awards

Názory klientů

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Occidental Madrid Este

4.5/5 Round Indicators
| 1145 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spaní

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Pokoje

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Čistota

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Služby


Názory

Výborné

52% Complete

596

Velmi dobré

36% Complete

420

Normální

6% Complete

80

Špatné

2% Complete

27

Velmi špatné

1% Complete

22

Filtrovat podle

Seřadit podle

    Round Indicators
    Drumaqueen_MW Everingham, Spojené království. 11/18/2019 Služební cesty

    “Top quality hotel ”

    Lovely hotel with great service Front desk are helpful and professional and accommodating when I wanted to practise my Spanish! Room was modern, clean and comfortable Bar area is small but well stocked and service is good - there are many places to eat locally too Plenty of space to work in the lobby too - which they are very happy to allow
    Round Indicators
    louisal399 Su-čou, Čína. 10/23/2019 Páry

    “Poor front desk service”

    A gentleman asked for an extension of 1 night, at the front desk, a manager in charge was heard to tell the gentleman that all rooms were booked and he would have to make an application to his boss for approval. The gentleman considered that to be too complicated and said that he would rather look for another hotel. Then the hotel manager told/threatened him that if you look for another hotel and later decided to come back to us, we will not accept you to be our guest. What????? Where is the reason and logic????? The gentlemen scratched his head wondering what a place he is in.

    Félix L, Deputy Manager v zařízení Occidental Madrid Este, odpověděl na tuto recenzi.
     Dear Guest, We were very disappointed to read your experience during your stay in our Occidental Madrid Este hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. We have taken good note of your comments and are truly sorry you did not feel attended enough, the team works daily to provide the best possible service to let our guests feel most valued and genuinely cared for. We sincerely lament reading that your stay was not as pleasant as it should have been and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Barceló holiday experience an unforgettable one for all the right reasons. Best wishes, Marina Solanas Montero Deputy Manager @barcelohotelsresorts #liveuptomore

    Round Indicators
    MauroArdizzi Buenos Aires, Argentina. 10/21/2019 Služební cesty

    “Nice business Hotel close to my office”

    Is a nice hotel, very close to my office with good service and nice fitness room. Cheaper than other hotel with the same service in the area. Good restaurant choices and comfortable rooms. It is as well close to 2 main avenues and the subway

    Félix L, Deputy Manager v zařízení Occidental Madrid Este, odpověděl na tuto recenzi.
     Dear Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. I am also happy to read you found our hotel to be at a convenient location during your visit to Madrid. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best regards, Marina Solanas Montero Deputy Manager @barcelohotelsresorts #liveuptomore

    Round Indicators
    daniel_wojcik Krakow, Poland. 10/03/2019 Služební cesty

    “Good stay”

    nice service, taste breakfast and enough places for everyone, clean and comfortable rooms including beds, spacious bathroom with toiletries , not far away from subway, there are steam iron and safe ,,,

    Félix L, Director General v zařízení Occidental Madrid Este, odpověděl na tuto recenzi.
     Dear guest, Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. O!Breakfast breakfast represent healthy eating habits that have become a better way to live and travel. We strive to provide guests with new experiences by introducing local, natural, organic, plant-based and seasonal products. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind regards, Félix López Pérez General Manager #BarceloStories @barcelohotelsresorts

    Round Indicators
    karel318 05/26/2018 Krátké dovolené s přáteli

    “NEJLEPŠÍ OCHOTA A ÚSMĚV PERSONÁLU”

    Nejlepší ochota na recepci radost se s nimi domluvit v Angličtině. Krásné ženy z personálu jak na recepci tak při snídani.Byli jsme nad míru spokojeni. Už se nemůžeme dočkat návratu, díky uvedenému hotel jsme si zamilovali Madrid ještě více

    Félix L, Director General v zařízení Occidental Madrid Este, odpověděl na tuto recenzi.
     Dear guest, Thank you very much for sharing this great review of your recent stay at Occidental Madrid Este. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We look forward to welcoming you back again very soon. Yours faithfully, Félix López Pérez General Manager #myBarceló

    HODNOCENÍ

    Round Indicators

    • listopad 18 2019
    • Everingham, Spojené království
    • Služební cesty

    Drumaqueen_MW

    “Top quality hotel ”


    Lovely hotel with great service Front desk are helpful and professional and accommodating when I wanted to practise my Spanish! Room was modern, clean and comfortable Bar area is small but well stocked and service is good - there are many places to eat locally too Plenty of space to work in the lobby too - which they are very happy to allow


    HODNOCENÍ

    Round Indicators

    • říjen 23 2019
    • Su-čou, Čína
    • Páry

    louisal399

    “Poor front desk service”


    A gentleman asked for an extension of 1 night, at the front desk, a manager in charge was heard to tell the gentleman that all rooms were booked and he would have to make an application to his boss for approval. The gentleman considered that to be too complicated and said that he would rather look for another hotel. Then the hotel manager told/threatened him that if you look for another hotel and later decided to come back to us, we will not accept you to be our guest. What????? Where is the reason and logic????? The gentlemen scratched his head wondering what a place he is in.


    Félix L, Deputy Manager v zařízení Occidental Madrid Este, odpověděl na tuto recenzi.
    Dear Guest, We were very disappointed to read your experience during your stay in our Occidental Madrid Este hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. We have taken good note of your comments and are truly sorry you did not feel attended enough, the team works daily to provide the best possible service to let our guests feel most valued and genuinely cared for. We sincerely lament reading that your stay was not as pleasant as it should have been and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Barceló holiday experience an unforgettable one for all the right reasons. Best wishes, Marina Solanas Montero Deputy Manager @barcelohotelsresorts #liveuptomore

    HODNOCENÍ

    Round Indicators

    • říjen 21 2019
    • Buenos Aires, Argentina
    • Služební cesty

    MauroArdizzi

    “Nice business Hotel close to my office”


    Is a nice hotel, very close to my office with good service and nice fitness room. Cheaper than other hotel with the same service in the area. Good restaurant choices and comfortable rooms. It is as well close to 2 main avenues and the subway


    Félix L, Deputy Manager v zařízení Occidental Madrid Este, odpověděl na tuto recenzi.
    Dear Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. I am also happy to read you found our hotel to be at a convenient location during your visit to Madrid. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best regards, Marina Solanas Montero Deputy Manager @barcelohotelsresorts #liveuptomore

    HODNOCENÍ

    Round Indicators

    • říjen 3 2019
    • Krakow, Poland
    • Služební cesty

    daniel_wojcik

    “Good stay”


    nice service, taste breakfast and enough places for everyone, clean and comfortable rooms including beds, spacious bathroom with toiletries , not far away from subway, there are steam iron and safe ,,,


    Félix L, Director General v zařízení Occidental Madrid Este, odpověděl na tuto recenzi.
    Dear guest, Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. O!Breakfast breakfast represent healthy eating habits that have become a better way to live and travel. We strive to provide guests with new experiences by introducing local, natural, organic, plant-based and seasonal products. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind regards, Félix López Pérez General Manager #BarceloStories @barcelohotelsresorts

    HODNOCENÍ

    Round Indicators

    • květen 26 2018
    • Krátké dovolené s přáteli

    karel318

    “NEJLEPŠÍ OCHOTA A ÚSMĚV PERSONÁLU”


    Nejlepší ochota na recepci radost se s nimi domluvit v Angličtině. Krásné ženy z personálu jak na recepci tak při snídani.Byli jsme nad míru spokojeni. Už se nemůžeme dočkat návratu, díky uvedenému hotel jsme si zamilovali Madrid ještě více


    Félix L, Director General v zařízení Occidental Madrid Este, odpověděl na tuto recenzi.
    Dear guest, Thank you very much for sharing this great review of your recent stay at Occidental Madrid Este. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We look forward to welcoming you back again very soon. Yours faithfully, Félix López Pérez General Manager #myBarceló

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    Slevový* kód nebo kód promo akce (také se uvádí jako „promokód“) je kombinací písmen anebo čísel umožňující slevu z běžné ceny. Pokud máte slevový kód, zadejte jej a příslušná sleva vám bude z této rezervace odečtena. Po zadání kódu budou již ceny zobrazené v 1. kroku rezervačního procesu zahrnovat uplatněnou slevu. 

    Sleva neplatí pro ceny doplňkových anebo nadstandardních služeb ani pro ceny posledních pokojů, které jsou ještě v nabídce. Přípustný je pouze jeden slevový kód na rezervaci a bude platný pouze při provádění rezervace.** 

    Maximální výše souhrnné slevy je 20 % z ceny, přičemž je možná kombinace slevového kódu, speciální slevy*** (slevy za rezervace více pokojů, slevy senior, rezident, milleniálové, početná rodina atd.) a slevy za členství v my Barceló. 

    *Barceló si vyhrazuje právo na schválení platnosti zveřejněných slev. 

    **Využití slevového kódu neplatí při příjezdu do hotelu, sleva tedy bude uplatněna pouze při provádění rezervace. 

    ***Hotel si při hostově příjezdu vyžádá platné úřední dokumenty, aby si ověřil splnění podmínek slevových kódů a speciálních slev. V případě, že nebudou doloženy doklady nebo nebudou splněny podmínky, si hotel vyhrazuje právo doúčtovat dané částky odečtené při původní rezervaci.

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