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Interiores del hotel Occidental Hotel El Embajador
;
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Mapa a poloha

Avda. Sarasota, 65. Ensanche Bella Vista   10110 Santo Domingo ,   República Dominicana  


Places of Interest

32,3 km Mezinárodní letiště Las Americas

17,7 km Mezinárodní letiště El Higuero

3,8 km Centrum města

6,5 km Koloniální část Santo Dominga

Premios y Reconocimientos

Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

El Embajador, a Royal Hideaway Hotel

4.5/5 Round Indicators
| 524 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spaní

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Pokoje

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Čistota

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Služby


Názory

Výborné

82% Complete

433

Velmi dobré

10% Complete

57

Normální

3% Complete

16

Špatné

1% Complete

8

Velmi špatné

1% Complete

10

Filtrovat podle

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    Round Indicators
    N2006OFgeorgec Toronto, Kanada. 12/09/2019 Služební cesty

    “Short stay for business”

    I spent three nights at El Embajador, while travelling for business to Santo Domingo in Dec. 2019. My stay was, overall, quite satisfying. The hotel is modern and with nice facilities. The room was large, very clean, well appointed, with quality design and furnishings. Despite most of the staff not speaking English (except the front desk team), the personnel was very friendly and helpful. I recommend this hotel in Santo Domingo.

    JuliannySanchez, Guest Experience Manager v zařízení El Embajador, A Royal Hideaway Hotel, odpověděl na tuto recenzi.
     Dear Mr. George. We would like to thank you for the lovely review and for the time spent sharing your impressions of your recent stay at El Embajador, a Royal Hideaway Hotel. It is a privilege to have had the opportunity to serve you and meet all your needs. We love knowing that we were able to exceed your expectations and that you felt so comfortable with the treatment that each of us strives to give to our customers. On the other hand, we would like to thank you for your kind words towards our staff, especially regarding the reception. As all of them work very hard, striving to surpass guest expectations, we will definitely pass on your satisfaction with their services. They will surely celebrate that you wrote that they were very nice and most helpful. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Sincerely, Julianny Sánchez Bibieca Guest Experience Manager

    Round Indicators
    JBSSD Santo Domingo, Dominikánská republika. 12/06/2019

    “El Emajador Hotel Santo Domingo”

    Great and beautiful hotel, great location in Santo Domingo and professional service, We are there for Indonesian exhibition for two days. it was beautiful experience and very happy with their service.

    JuliannySanchez, Guest Experience Manager v zařízení El Embajador, A Royal Hideaway Hotel, odpověděl na tuto recenzi.
     Dear JBSSD. Firstly, we would like to thank you for the lovely review you shared following your recent visit to our hotel, we are delighted to read that we were able to match your expectations. Thank you for choosing us for your stay, we hope to have the opportunity to serve you again in the future. We hope to continue being your first lodging option every time you visit the city of Santo Domingo. Please, do not hesitate to contact us for your next visit, we will be happy to help you and make your stay a wonderful memory. Sincerely, Julianny Sánchez Bibieca Guest Experience Manager

    Round Indicators
    Antonietta T 12/04/2019

    “Stayed there about 5 days”

    Excellent service. Beautiful rooms , king size beds and very spacious bathroom. Swimming pool in a good position The only thin I didn’t like was the air conditioning, too cold for me. Be careful with “mosquitoes “!

    JuliannySanchez, Guest Experience Manager v zařízení El Embajador, A Royal Hideaway Hotel, odpověděl na tuto recenzi.
     Dear Mrs. Antonietta T. Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel, we are delighted to read that we were able to match your expectations and that you felt so comfortable with the treatment that every day each of us strives to give to our customers. We thank you for taking the time to share your experience with us, as your comments are essential for our constant improvement. We are at your complete disposal. Best regards, Julianny Sánchez Bibieca Guest Experience Manager

    Round Indicators
    VeloMoreno 11/28/2019 Páry

    “7 days get away”

    Alfredo Santana was so hospitable, me and my husband was so grateful for his amazing service. He went above and beyond to make sure we was comfortable. Thank you, blessings on this journey @EL Embajador

    PatriciaSantana2019, Guest Experience Manager v zařízení El Embajador, A Royal Hideaway Hotel, odpověděl na tuto recenzi.
     Dear Ms. Moreno, What a pleasure to read your review! We love knowing that we were able to exceed your expectations and that you felt so comfortable with the treatment that each day, each of us strives to give our customers. Our goal is to meet the needs of our customers and ensure their well-being, so that they receive the best treatment, so we are proud that it was exactly what was offered. Once again we thank you for this fantastic opinion, it has been a pleasure for us to read it and we hope to be able to welcome you again soon. Please, do not hesitate to contact us for your next visit, we will be happy to help you and make your stay a wonderful memory. Sincerely, Melissa Acevedo Guest Experience Manager

    Round Indicators
    Abcta 11/24/2019 Služební cesty

    “Great 5-star hotel in Santo Domingo!”

    A great hotel, elegant, big and simple at the same time. Reasonable pricing given amenities and standards as well as comparable or even less 5-star hotels. Spacious neat rooms, like the picture or better! Beautiful and kinda lively lobby during the day. What more can you ask for?

    PatriciaSantana2019, Director de Relaciones con Clientes v zařízení El Embajador, A Royal Hideaway Hotel, odpověděl na tuto recenzi.
     Dear Abcta, What a pleasure to read your comment! We love knowing that we were able to exceed your expectations and that you felt so comfortable with the treatment that each day, each of us strives to give our customers. Our goal is to meet the needs of our customers and ensure their well-being, so that they receive the best treatment, so we are proud that it was exactly what was offered. Once again we thank you for this fantastic opinion, it has been a pleasure for us to read it and we hope to be able to welcome you again soon. Please, do not hesitate to contact us for your next visit, we will be happy to help you and make your stay a wonderful memory. Sincerely, Melissa Acevedo Guest Experience Manager

    HODNOCENÍ

    Round Indicators

    • prosinec 9 2019
    • Toronto, Kanada
    • Služební cesty

    N2006OFgeorgec

    “Short stay for business”


    I spent three nights at El Embajador, while travelling for business to Santo Domingo in Dec. 2019. My stay was, overall, quite satisfying. The hotel is modern and with nice facilities. The room was large, very clean, well appointed, with quality design and furnishings. Despite most of the staff not speaking English (except the front desk team), the personnel was very friendly and helpful. I recommend this hotel in Santo Domingo.


    JuliannySanchez, Guest Experience Manager v zařízení El Embajador, A Royal Hideaway Hotel, odpověděl na tuto recenzi.
    Dear Mr. George. We would like to thank you for the lovely review and for the time spent sharing your impressions of your recent stay at El Embajador, a Royal Hideaway Hotel. It is a privilege to have had the opportunity to serve you and meet all your needs. We love knowing that we were able to exceed your expectations and that you felt so comfortable with the treatment that each of us strives to give to our customers. On the other hand, we would like to thank you for your kind words towards our staff, especially regarding the reception. As all of them work very hard, striving to surpass guest expectations, we will definitely pass on your satisfaction with their services. They will surely celebrate that you wrote that they were very nice and most helpful. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Sincerely, Julianny Sánchez Bibieca Guest Experience Manager

    HODNOCENÍ

    Round Indicators

    • prosinec 6 2019
    • Santo Domingo, Dominikánská republika

    JBSSD

    “El Emajador Hotel Santo Domingo”


    Great and beautiful hotel, great location in Santo Domingo and professional service, We are there for Indonesian exhibition for two days. it was beautiful experience and very happy with their service.


    JuliannySanchez, Guest Experience Manager v zařízení El Embajador, A Royal Hideaway Hotel, odpověděl na tuto recenzi.
    Dear JBSSD. Firstly, we would like to thank you for the lovely review you shared following your recent visit to our hotel, we are delighted to read that we were able to match your expectations. Thank you for choosing us for your stay, we hope to have the opportunity to serve you again in the future. We hope to continue being your first lodging option every time you visit the city of Santo Domingo. Please, do not hesitate to contact us for your next visit, we will be happy to help you and make your stay a wonderful memory. Sincerely, Julianny Sánchez Bibieca Guest Experience Manager

    HODNOCENÍ

    Round Indicators

    • prosinec 4 2019

    Antonietta T

    “Stayed there about 5 days”


    Excellent service. Beautiful rooms , king size beds and very spacious bathroom. Swimming pool in a good position The only thin I didn’t like was the air conditioning, too cold for me. Be careful with “mosquitoes “!


    JuliannySanchez, Guest Experience Manager v zařízení El Embajador, A Royal Hideaway Hotel, odpověděl na tuto recenzi.
    Dear Mrs. Antonietta T. Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel, we are delighted to read that we were able to match your expectations and that you felt so comfortable with the treatment that every day each of us strives to give to our customers. We thank you for taking the time to share your experience with us, as your comments are essential for our constant improvement. We are at your complete disposal. Best regards, Julianny Sánchez Bibieca Guest Experience Manager

    HODNOCENÍ

    Round Indicators

    • listopad 28 2019
    • Páry

    VeloMoreno

    “7 days get away”


    Alfredo Santana was so hospitable, me and my husband was so grateful for his amazing service. He went above and beyond to make sure we was comfortable. Thank you, blessings on this journey @EL Embajador


    PatriciaSantana2019, Guest Experience Manager v zařízení El Embajador, A Royal Hideaway Hotel, odpověděl na tuto recenzi.
    Dear Ms. Moreno, What a pleasure to read your review! We love knowing that we were able to exceed your expectations and that you felt so comfortable with the treatment that each day, each of us strives to give our customers. Our goal is to meet the needs of our customers and ensure their well-being, so that they receive the best treatment, so we are proud that it was exactly what was offered. Once again we thank you for this fantastic opinion, it has been a pleasure for us to read it and we hope to be able to welcome you again soon. Please, do not hesitate to contact us for your next visit, we will be happy to help you and make your stay a wonderful memory. Sincerely, Melissa Acevedo Guest Experience Manager

    HODNOCENÍ

    Round Indicators

    • listopad 24 2019
    • Služební cesty

    Abcta

    “Great 5-star hotel in Santo Domingo!”


    A great hotel, elegant, big and simple at the same time. Reasonable pricing given amenities and standards as well as comparable or even less 5-star hotels. Spacious neat rooms, like the picture or better! Beautiful and kinda lively lobby during the day. What more can you ask for?


    PatriciaSantana2019, Director de Relaciones con Clientes v zařízení El Embajador, A Royal Hideaway Hotel, odpověděl na tuto recenzi.
    Dear Abcta, What a pleasure to read your comment! We love knowing that we were able to exceed your expectations and that you felt so comfortable with the treatment that each day, each of us strives to give our customers. Our goal is to meet the needs of our customers and ensure their well-being, so that they receive the best treatment, so we are proud that it was exactly what was offered. Once again we thank you for this fantastic opinion, it has been a pleasure for us to read it and we hope to be able to welcome you again soon. Please, do not hesitate to contact us for your next visit, we will be happy to help you and make your stay a wonderful memory. Sincerely, Melissa Acevedo Guest Experience Manager

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