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Barceló Hotel Pool  Royal Hideaway Playacar Resort
Premios y Reconocimientos

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Lote Hotelero No. 6, Desarrollo   77710 Playacar , Playa del Carmen   Quintana Roo  


Places of Interest

60,5 km  Mezinárodní letiště Cancún 

10 min. Playa del Carmen

Názory klientů

Není lepší odborník, než je cestovatel.

Royal Hideaway Playacar - Adults only

4.5/5 Round Indicators
| 6422 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spaní

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Pokoje

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Čistota

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Služby


Názory

Výborné

73% Complete

4693

Velmi dobré

16% Complete

1077

Normální

5% Complete

374

Špatné

2% Complete

171

Velmi špatné

1% Complete

107

Filtrovat podle

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    Round Indicators
    kevinkD1107DU Conneaut Lake, Pensylvánie. 10/19/2019 S rodinou

    “Another exceptional stay!”

    My family and I had a wonderful week being pampered at the Royal Hideaway. The resort continued to meet all expectations. Food and beverage selections were top-notch, staff eager to assist with any needs, and the grounds were perfectly maintained. There definitely is a culture of excellence being promoted from management! Absolutely recommend you experience this resort!

    Community M, Gerente v zařízení Royal Hideaway Playacar, odpověděl na tuto recenzi.
     Dear Mr, Kevin, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    Round Indicators
    M_Traveler_8359 10/18/2019

    “Royal Hideaway - Beautiful Place”

    Excellent accommodations and service, very good food. Relatively quiet, no kids (which is nice if that's what you're looking for). Nice beach area, beautiful pool area. Facing the ocean, turn to the right & walk for about 20 minutes or so & you're in front of a man-made reef area just offshore where you can enjoy some nice snorkeling - it's not the best you've ever seen but still nice & you can walk to it, which is nice. Overall, really nice place for relaxation. They also have plenty of activities poolside & some other small shows & events at the hotel that are nice.

    Community M, Gerente v zařízení Royal Hideaway Playacar, odpověděl na tuto recenzi.
     Dear Traveler, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    Round Indicators
    Nirarn Los Angeles, Kalifornie. 10/17/2019 S rodinou

    “Excellent vacation”

    I don't write many reviews, however we really were impressed by how helpful and friendly ALL the staff were, especially I would like to thank patsi, Johnathan, carlos santos who went out of their way for us. Also the facility was very clean and beautiful and we loved the restaurants. The rooms were clean and perfect. Really a wonderful vacation!

    Community M, Gerente v zařízení Royal Hideaway Playacar, odpověděl na tuto recenzi.
     Dear Nirarn, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    Round Indicators
    tereza-honza 03/22/2019 Páry

    “Krása střídá nádheru”

    Hotel je tak přenádherný, že nám to vyrazilo dech. Skvělý servis, vynikající jídlo, božské snídaně na terase s výhledem na moře, několik krásných bazénů, luxusní pláž, večeře v á la carte restauracích dokonalé. Personál byl velice milý a ochotný. Moc se těšíme, až se sem vrátíme. Doporučujeme!!

    Community M, Gerente v zařízení Royal Hideaway Playacar, odpověděl na tuto recenzi.
     Vážená paní Tereza, Rádi bychom vyjádřili naši vděčnost za komentáře, které jste učinili ohledně vaší nedávné návštěvy, protože nám pomáhají pochopit, jak si naši hosté u nás užívají svého pobytu. Vždy je naším cílem dosáhnout maximální spokojenosti našich zákazníků a jsme rádi, že jste si užili dovolenou s námi. Neustále se snažíme nabídnout tu nejlepší kvalitu a zajistit, aby se všichni naši hosté vrátili domů s krásnými vzpomínkami na dovolenou. Jsme rádi, že jste si nás vybrali na dovolenou, váš názor je pro nás velmi důležitý a my vás ujišťujeme, že se o něj budeme podělit interně. Doufáme, že nám umožníte, aby váš další pobyt byl nezapomenutelný. Nejteplejší pozdravy!

    Round Indicators
    terry b Marietta, Georgia. 06/25/2014

    “Nejlepší z nejlepších”

    Celý náš zážitek byl opravdovým potěšením. Personál pro vás udělá víc než vše, cítíte se královsky. Jídlo i pití je fantastické... pořád musím myslet na to, jak se o nás starali. Celá dovolená byla velmi relaxující, pomohla nám se zregenerovat. Jediná trochu negativní věc - pokud má vaše žena hodně kosmetiky, není ji kam dát. Koupelna je dosti malá. Vše ostatní to ale vynahradí. V roce 2015 se určitě vrátíme, oslavit naše 41. výročí.

    Community M, Gerente v zařízení Royal Hideaway Playacar, odpověděl na tuto recenzi.
     Dear Terry b, Thank you for this great review of your stay with us, we look forward to your next visit in the near future. We really appreciate your feedback. Best Wishes

    HODNOCENÍ

    Round Indicators

    • říjen 19 2019
    • Conneaut Lake, Pensylvánie
    • S rodinou

    kevinkD1107DU

    “Another exceptional stay!”


    My family and I had a wonderful week being pampered at the Royal Hideaway. The resort continued to meet all expectations. Food and beverage selections were top-notch, staff eager to assist with any needs, and the grounds were perfectly maintained. There definitely is a culture of excellence being promoted from management! Absolutely recommend you experience this resort!


    Community M, Gerente v zařízení Royal Hideaway Playacar, odpověděl na tuto recenzi.
    Dear Mr, Kevin, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    HODNOCENÍ

    Round Indicators

    • říjen 18 2019

    M_Traveler_8359

    “Royal Hideaway - Beautiful Place”


    Excellent accommodations and service, very good food. Relatively quiet, no kids (which is nice if that's what you're looking for). Nice beach area, beautiful pool area. Facing the ocean, turn to the right & walk for about 20 minutes or so & you're in front of a man-made reef area just offshore where you can enjoy some nice snorkeling - it's not the best you've ever seen but still nice & you can walk to it, which is nice. Overall, really nice place for relaxation. They also have plenty of activities poolside & some other small shows & events at the hotel that are nice.


    Community M, Gerente v zařízení Royal Hideaway Playacar, odpověděl na tuto recenzi.
    Dear Traveler, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    HODNOCENÍ

    Round Indicators

    • říjen 17 2019
    • Los Angeles, Kalifornie
    • S rodinou

    Nirarn

    “Excellent vacation”


    I don't write many reviews, however we really were impressed by how helpful and friendly ALL the staff were, especially I would like to thank patsi, Johnathan, carlos santos who went out of their way for us. Also the facility was very clean and beautiful and we loved the restaurants. The rooms were clean and perfect. Really a wonderful vacation!


    Community M, Gerente v zařízení Royal Hideaway Playacar, odpověděl na tuto recenzi.
    Dear Nirarn, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    HODNOCENÍ

    Round Indicators

    • březen 22 2019
    • Páry

    tereza-honza

    “Krása střídá nádheru”


    Hotel je tak přenádherný, že nám to vyrazilo dech. Skvělý servis, vynikající jídlo, božské snídaně na terase s výhledem na moře, několik krásných bazénů, luxusní pláž, večeře v á la carte restauracích dokonalé. Personál byl velice milý a ochotný. Moc se těšíme, až se sem vrátíme. Doporučujeme!!


    Community M, Gerente v zařízení Royal Hideaway Playacar, odpověděl na tuto recenzi.
    Vážená paní Tereza, Rádi bychom vyjádřili naši vděčnost za komentáře, které jste učinili ohledně vaší nedávné návštěvy, protože nám pomáhají pochopit, jak si naši hosté u nás užívají svého pobytu. Vždy je naším cílem dosáhnout maximální spokojenosti našich zákazníků a jsme rádi, že jste si užili dovolenou s námi. Neustále se snažíme nabídnout tu nejlepší kvalitu a zajistit, aby se všichni naši hosté vrátili domů s krásnými vzpomínkami na dovolenou. Jsme rádi, že jste si nás vybrali na dovolenou, váš názor je pro nás velmi důležitý a my vás ujišťujeme, že se o něj budeme podělit interně. Doufáme, že nám umožníte, aby váš další pobyt byl nezapomenutelný. Nejteplejší pozdravy!

    HODNOCENÍ

    Round Indicators

    • červen 25 2014
    • Marietta, Georgia

    terry b

    “Nejlepší z nejlepších”


    Celý náš zážitek byl opravdovým potěšením. Personál pro vás udělá víc než vše, cítíte se královsky. Jídlo i pití je fantastické... pořád musím myslet na to, jak se o nás starali. Celá dovolená byla velmi relaxující, pomohla nám se zregenerovat. Jediná trochu negativní věc - pokud má vaše žena hodně kosmetiky, není ji kam dát. Koupelna je dosti malá. Vše ostatní to ale vynahradí. V roce 2015 se určitě vrátíme, oslavit naše 41. výročí.


    Community M, Gerente v zařízení Royal Hideaway Playacar, odpověděl na tuto recenzi.
    Dear Terry b, Thank you for this great review of your stay with us, we look forward to your next visit in the near future. We really appreciate your feedback. Best Wishes

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