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Instalaciones del hotel Dukes Dubai, a Royal Hideaway Hotel
Premios y Reconocimientos

Premios y reconocimientos

;
map

Mapa a poloha

Palm Jumeirah   PO Box 120015 Dubai , United Arab Emirates    


Zajímavá místa

41,8 km Mezinárodní letiště Al-Maktúma (DWC)

1,7 km Palm Jumeirah

8,8 km Mall of the Emirates

Názory klientů

Není lepší odborník, než je cestovatel.

Dukes The Palm, a Royal Hideaway Hotel

4.5/5 Round Indicators
| 2232 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spaní

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Pokoje

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Čistota

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Služby


Názory

Výborné

65% Complete

1451

Velmi dobré

18% Complete

417

Normální

8% Complete

199

Špatné

3% Complete

83

Velmi špatné

3% Complete

82

Filtrovat podle

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    Round Indicators
    oluchilovely 01/23/2020 S rodinou

    “Palm Jumeirah”

    Am very grateful with all the services given to me for the works by apeh mark for his deeds during my stay the meals were so good and appetitizing every drink there were simply the best, plan to visit again
    Round Indicators
    366bandara 01/21/2020

    “Amazing trip of dubai”

    That was our first trip in the Dukes Hotel and we were very happy to stay in Dukes. We like the location of hotel in the palm and there is a very great private beach and a lovely pool with lazy river, there our kids enjoy alot. The staff were all very friendly and help ful, the service in all of the areas of the hotel was fantastic. I specially thanks full to Wahid from security, who helped us alot, during the stay and make our trip to dubai very fastastic. He advise us where to visit and which place have to seen. During the stay my kid have a small injury and Mr. Wahid helped us for the first aid and make my son happy with his funy talking. Over all the Hotel and the staff is very good, accept there is some construction going on which can affect the guest. A wonderful stay in a beautiful hotel thank you Dukes to make over trip amazing!
    Round Indicators
    mauriziocT7476LB 01/21/2020

    “a great stay”

    I have been in Dukes the Palm for the first time with my family and I had a great stay! Staff is all professional and very friendly. Concierge helped us a lot with planning our holiday. I would like to mention Lara in the reception who was excellent and very helpful. She really went out of her way to make our holiday special. Nice location and view from our room. Will be back for sure.
    Round Indicators
    774veronika194 Česká republika. 09/27/2019 Páry

    “Zklamání služeb hotelu”

    Hotel na 1. podled krásný, ale na 5* nabízí Dukes málo služeb.. při polopenci máte nápoje zdarma k snídani ovšem k večeři si je už platíte a džus 2dcl - 35AED. Kyvadlová doprava hodně slabá... pouze na 3 místa v Dubaji, na žádnou pláž, ale autobus neodveze:( ještě tak malý, že jsme se vždy mačkali všichni. Velká škoda! Jiné hotely nabízí na všechny pláže např. Atana hotel, která má jen 4* . Jelikož máme něco procestované sem se již nevrátíme a budeme volit jiný hotel. Myslíme že 5* by měla fungovat jinak. Jinak Dubaj je nádherná palmový ostrov krásný pláž u hotelu super! Pokoje hezké, ale zklamaly ty služby! Škoda :)

    DUKESDUBAI, General Manager v zařízení Dukes The Palm, a Royal Hideaway Hotel, odpověděl na tuto recenzi.
     Dear Veronika, Thank you for taking the time in writing us a review of your stay. Naturally, we were disappointed to read that your stay was less than ideal. However, we would like to take this time to clarify your concerns. It is our pride to be the only hotel in our area that has a private beach that offers a beautiful view of the Dubai Marina Skyline. On one hand, regarding our shuttle service, which we provide for free for all our guests as we understand that our location has limited public transportation, travels to 3 different areas of the city that are relatively close to metro stations and bus stops so that our guests may enjoy going around the city without having to pay expensive taxi fares. We are sorry that our services did not match your holiday expectations. However, we have taken note of your comment for the improvement of our services and facilities so that we may continue to match and exceed our future guest expectations. Once again, thank you and we hope to welcome you again for a more positive experience as it should be. Kind regards, General Manager

    Round Indicators
    dubajbest 05/21/2019 S rodinou

    “Výborný rodinný resort”

    Velice moderní a luxusní resort s nejvíce příjemným personálem, jídlo skvělé, skvělé služby. Ve fitku možnost osobního trenéra s dobrými vědmosti, muj favorit je Samuel. Všude bary s možností koupi osvěžujících nápojů.

    DUKESDUBAI, General Manager v zařízení Dukes The Palm, a Royal Hideaway Hotel, odpověděl na tuto recenzi.
     Dear Guest, Thank you for taking the time in writing us a review of your experience at DUKES The Palm, a Royal Hideaway Hotel. We are glad to read that you had an amazing experience with us and have liked our facilities. We are also happy to know that you have received a warm and friendly hospitality from our Team, especially, Samuel. We will make sure to pass on your kind words to our Team for continuous motivation in giving their best to all our guests. We hope to welcome you again in the nearest future! Kind regards, General Manager

    HODNOCENÍ

    Round Indicators

    • leden 23 2020
    • S rodinou

    oluchilovely

    “Palm Jumeirah”


    Am very grateful with all the services given to me for the works by apeh mark for his deeds during my stay the meals were so good and appetitizing every drink there were simply the best, plan to visit again


    HODNOCENÍ

    Round Indicators

    • leden 21 2020

    366bandara

    “Amazing trip of dubai”


    That was our first trip in the Dukes Hotel and we were very happy to stay in Dukes. We like the location of hotel in the palm and there is a very great private beach and a lovely pool with lazy river, there our kids enjoy alot. The staff were all very friendly and help ful, the service in all of the areas of the hotel was fantastic. I specially thanks full to Wahid from security, who helped us alot, during the stay and make our trip to dubai very fastastic. He advise us where to visit and which place have to seen. During the stay my kid have a small injury and Mr. Wahid helped us for the first aid and make my son happy with his funy talking. Over all the Hotel and the staff is very good, accept there is some construction going on which can affect the guest. A wonderful stay in a beautiful hotel thank you Dukes to make over trip amazing!


    HODNOCENÍ

    Round Indicators

    • leden 21 2020

    mauriziocT7476LB

    “a great stay”


    I have been in Dukes the Palm for the first time with my family and I had a great stay! Staff is all professional and very friendly. Concierge helped us a lot with planning our holiday. I would like to mention Lara in the reception who was excellent and very helpful. She really went out of her way to make our holiday special. Nice location and view from our room. Will be back for sure.


    HODNOCENÍ

    Round Indicators

    • září 27 2019
    • Česká republika
    • Páry

    774veronika194

    “Zklamání služeb hotelu”


    Hotel na 1. podled krásný, ale na 5* nabízí Dukes málo služeb.. při polopenci máte nápoje zdarma k snídani ovšem k večeři si je už platíte a džus 2dcl - 35AED. Kyvadlová doprava hodně slabá... pouze na 3 místa v Dubaji, na žádnou pláž, ale autobus neodveze:( ještě tak malý, že jsme se vždy mačkali všichni. Velká škoda! Jiné hotely nabízí na všechny pláže např. Atana hotel, která má jen 4* . Jelikož máme něco procestované sem se již nevrátíme a budeme volit jiný hotel. Myslíme že 5* by měla fungovat jinak. Jinak Dubaj je nádherná palmový ostrov krásný pláž u hotelu super! Pokoje hezké, ale zklamaly ty služby! Škoda :)


    DUKESDUBAI, General Manager v zařízení Dukes The Palm, a Royal Hideaway Hotel, odpověděl na tuto recenzi.
    Dear Veronika, Thank you for taking the time in writing us a review of your stay. Naturally, we were disappointed to read that your stay was less than ideal. However, we would like to take this time to clarify your concerns. It is our pride to be the only hotel in our area that has a private beach that offers a beautiful view of the Dubai Marina Skyline. On one hand, regarding our shuttle service, which we provide for free for all our guests as we understand that our location has limited public transportation, travels to 3 different areas of the city that are relatively close to metro stations and bus stops so that our guests may enjoy going around the city without having to pay expensive taxi fares. We are sorry that our services did not match your holiday expectations. However, we have taken note of your comment for the improvement of our services and facilities so that we may continue to match and exceed our future guest expectations. Once again, thank you and we hope to welcome you again for a more positive experience as it should be. Kind regards, General Manager

    HODNOCENÍ

    Round Indicators

    • květen 21 2019
    • S rodinou

    dubajbest

    “Výborný rodinný resort”


    Velice moderní a luxusní resort s nejvíce příjemným personálem, jídlo skvělé, skvělé služby. Ve fitku možnost osobního trenéra s dobrými vědmosti, muj favorit je Samuel. Všude bary s možností koupi osvěžujících nápojů.


    DUKESDUBAI, General Manager v zařízení Dukes The Palm, a Royal Hideaway Hotel, odpověděl na tuto recenzi.
    Dear Guest, Thank you for taking the time in writing us a review of your experience at DUKES The Palm, a Royal Hideaway Hotel. We are glad to read that you had an amazing experience with us and have liked our facilities. We are also happy to know that you have received a warm and friendly hospitality from our Team, especially, Samuel. We will make sure to pass on your kind words to our Team for continuous motivation in giving their best to all our guests. We hope to welcome you again in the nearest future! Kind regards, General Manager

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    Slevový* kód nebo kód promo akce (také se uvádí jako „promokód“) je kombinací písmen anebo čísel umožňující slevu z běžné ceny. Pokud máte slevový kód, zadejte jej a příslušná sleva vám bude z této rezervace odečtena. Po zadání kódu budou již ceny zobrazené v 1. kroku rezervačního procesu zahrnovat uplatněnou slevu. 

    Sleva neplatí pro ceny doplňkových anebo nadstandardních služeb ani pro ceny posledních pokojů, které jsou ještě v nabídce. Přípustný je pouze jeden slevový kód na rezervaci a bude platný pouze při provádění rezervace.** 

    Maximální výše souhrnné slevy je 20 % z ceny, přičemž je možná kombinace slevového kódu, speciální slevy*** (slevy za rezervace více pokojů, slevy senior, rezident, milleniálové, početná rodina atd.) a slevy za členství v my Barceló. 

    *Barceló si vyhrazuje právo na schválení platnosti zveřejněných slev. 

    **Využití slevového kódu neplatí při příjezdu do hotelu, sleva tedy bude uplatněna pouze při provádění rezervace. 

    ***Hotel si při hostově příjezdu vyžádá platné úřední dokumenty, aby si ověřil splnění podmínek slevových kódů a speciálních slev. V případě, že nebudou doloženy doklady nebo nebudou splněny podmínky, si hotel vyhrazuje právo doúčtovat dané částky odečtené při původní rezervaci.