Strand des  Hotels Occidental Grand Punta Cana Resort

Occidental Punta Cana

Texto: 37168 In diesem großartigen Resort in Punta Cana finden Sie das beste Wassersportangebot sowie grandiose Unterhaltungsmöglichkeiten, wie die berühmte Diskothek Mangú. Carretera Arena Gorda, Friusa 23301 Punta Cana | La Altagracia | República Dominicana
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Occidental Punta Cana Texto: 37168 4 out of 5 based on 1063 ratings. 1063 user reviews.
Occidental Punta Cana reviewed by Katja N on . 5Sterne Ich war mit dem Hotel sehr zufrieden. Alles wurde wieder neu renoviert. Das Personal und das Essen sind gut. Das beste aus dem Hotel ist die Animation : 🍫🍫chocolate🍫🍫 mariposa, muñeca,carla ... Rating: 5
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Occidental Punta Cana

Carretera Arena Gorda, Friusa 23301 Punta Cana   La Altagracia   República Dominicana  


Attraktionen

24,2 km Internationaler Flughafen Punta Cana

Direkte Strandlage Strand

Premios y Reconocimientos Preise und Auszeichnungen

Bewertungen der Gäste

Es gibt keine besseren Experten als andere Reisende.

Occidental Punta Cana

4.0/5 Round Indicators
| 1052 Kritiken

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Service


BEWERTUNG VON REISENDEN

Hervorragend

53% Complete

559

Sehr gut

22% Complete

235

Normal

10% Complete

111

Schlecht

6% Complete

72

Sehr schlecht

7% Complete

79

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    Round Indicators
    Katja N 05/20/2017 Alleinreisende

    “5Sterne ”

    Ich war mit dem Hotel sehr zufrieden. Alles wurde wieder neu renoviert. Das Personal und das Essen sind gut. Das beste aus dem Hotel ist die Animation : 🍫🍫chocolate🍫🍫 mariposa, muñeca,carla, marisol, andry, diva, roger, grand Pah, scobedo, alejandro.

    gpcsm, Community Manager von Occidental Punta Cana, hat diese Bewertung kommentiert
     Dear Katja N, After extending a warm greeting, I would like to apologize for being unable to answer in to your review in German. We try to offer each and every guest a personalized experience even once they’ve left our resort. That said, we truly appreciate the time you’ve taken to provide us and the TripAdvisor Community with feedback regarding your recent stay at the Occidental Punta Cana. We are glad to hear that we have managed to satisfy most of your expectations. There is nothing more important to us than to offer our guests an excellent holiday experience. Needless to say, we are thrilled to hear that we achieved our goal and, moreso, that our staff members Chocolate, Mariposa, Muñeca, Carla, Marisol, Andry, Diva, Roger, Grand Pah, Scooby Doo, and Alejandro contributed to the quality of your stay. I will share your comments with them. Once again, we thank you for choosing the Occidental Punta Cana as your holiday destination. Please do not hesitate to contact us when plans to return do arise. We look forward to welcoming you back. It was our pleasure to serve you. Cordial regards, Scarlett Acosta Community Manager

    Round Indicators
    Stefanie T 05/06/2017 Paare

    “Urlaub Punta Cana ”

    Die Anlage ist schön, die Zimmer sind renoviert. Die Auswahl bei Mahlzeiten könnte etwas größer sein. Das Animationsteam, insbesondere LaDiva, sind positiv zu erwähnen. Negativ: Es gibt keine Tischtennisplatte!

    gpcsm, Community Manager von Occidental Punta Cana, hat diese Bewertung kommentiert
     Dear Stefanie T, First and foremost, I would like to apologize for being unable to answer in to your review in German. We try to offer each and every guest a personalized experience even once they’ve left our resort. That said, we truly appreciate the time you’ve taken to provide us and the TripAdvisor Community with feedback regarding your recent stay at the Occidental Punta Cana. We are glad to hear that we have managed to satisfy most of your expectations. There is nothing more important to us than to offer our guests an excellent holiday experience. Needless to say, we are thrilled to hear that we achieved our goal. Once again, we thank you for choosing the Occidental Punta Cana as your holiday destination. Please do not hesitate to contact us when plans to return do arise. We look forward to welcoming you back. It was our pleasure to serve you. Best regards, Scarlett Acosta Community Manager

    Round Indicators
    Ahmet B 04/06/2017 Reisen mit Freunden

    “Punta cana”

    Zimmer sind nicht so gut aber dafür das feeling und der Service das Essen ist akzeptabel es gibt viele Restaurants die man sich aussuchen kann. Der Strand ist perfekt und die Leute sind sehr nett sehr empfehlenswert!!!!

    gpcsm, Community Manager von Occidental Punta Cana, hat diese Bewertung kommentiert
     Dear Ahmet B, First and foremost, I would like to apologize for being unable to answer in to your review in Portuguese. We try to offer each and every guest a personalized experience even once they’ve left our resort. That said, we truly appreciate the time you’ve taken to provide us with feedback regarding your recent stay at the Occidental Punta Cana. We are glad to hear that we have managed to satisfy most of your expectations. There is nothing more important to us than to offer our guests an excellent holiday experience. Needless to say, we are thrilled to hear that we achieved our goal. Once again, we thank you for choosing the Occidental Punta Cana as your holiday destination. Please do not hesitate to contact us when plans to return do arise. We look forward to welcoming you back. It was our sincerest pleasure to serve you. Cordially, Scarlett Acosta Community Manager

    Round Indicators
    Florim C 04/05/2017 Reisen mit Freunden

    “best time ”

    hammer hotel war ne sehr schöne zeit fort und ich würde jeder zeit wieder hier hin fahren .... super essen geiler strand und immer freundliche mitarbeiter wie z.b la diva sehr hübsche und nette frau und jeden abend gibt es eine schöne show

    gpcsm, Community Manager von Occidental Punta Cana, hat diese Bewertung kommentiert
     Dear Florim C, After extending a warm greeting, I would like to apologize for being unable to answer in to your review in German. We try to offer each and every guest a personalized experience even once they’ve left our resort. That said, we truly appreciate the time you’ve taken to provide us and the TripAdvisor Community with feedback regarding your recent stay at the Occidental Punta Cana. We are glad to hear that we have managed to satisfy most of your expectations. There is nothing more important to us than to offer our guests an excellent holiday experience. Needless to say, we are thrilled to hear that we achieved our goal and, moreso, that our staff member La Diva contributed to the quality of your stay. i will share your comment with her. Once again, we thank you for choosing the Occidental Punta Cana as your holiday destination. Please do not hesitate to contact us when plans to return do arise. We look forward to welcoming you back. It was our pleasure to serve you. Cordial regards, Scarlett Acosta Community Manager

    Round Indicators
    Rudi R 03/23/2017 Paare

    “Befriedigend des wegen, weil uns die ersten 3-4 Tage für den verhältnismäßig teuren Urlaub regelrecht gestohlen wurden..”

    Wir hatten genug Ansprechpartner für die Reklamationen aber erst nach 3 Tagen hat man uns , ein sehr gut ausgestattetes ,im renovierten Teil des Hotels (Haus 22219)Zimmer geboten. Beanstandungen im Zi. 10-128: (nichts gegen Altbau, wenn alles funktioniert!) Radio defektes .Schrankfach (Tresor) heruntergebrochen. Dort tropfte auch Wasser aus der Decke in den Kleiderschrank. Kabel zum FS zu kurz und daher ausgeleiert. 3 Tage kein Fernsehempfang. Dann Sender DW nicht einstellbar. Badewanne und Waschbecken, Wasser läuft nicht ab. Ab und zu nur Kaltwasser. Am Beach waren über 3 Stunden keine Badetücher zu erhalten. Dann wurden 15 Stück beigebracht die in 2 Minuten vergriffen waren.Nun die guten Seiten. Nach dem Umzug ins Haus 22 war alles anders. Vorzüglicher Service. Kein Grund zu einer Beanstandung bei der Unterbringung. Das gesamte Personal war sehr freundlich. Ein großes Lob an die Küche und den Service. Das Freizeitangebot ist auch als sehr gut zu bewerten. An den Außenanlagen fehlte zum Teil die Wartung ( 3 Händetrockner funktionierten nicht) Leider hat sich dort der Herr Hoteldirektor nicht zu erkennen gegeben was ich nicht possitiv fand..

    gpcsm, Community Manager von Occidental Punta Cana, hat diese Bewertung kommentiert
     Dear Rudi R, Thank you for taking a moment to share your recent experience at the Occidental Punta Cana with us and the TripAdvisor Community. I sincerely apologize for being unable to respond to your review in German. We try to give every single one of our guests a very personalized experience, even once they’ve already left the hotel. We always strive to give each and every one of our guests an excellent experience, we do understand that it is not always possible to fulfill all of their expectations. I would like to apologize for anything you might’ve encountered during your time with us that made your holidays less than perfect and left your with such a negative perception of the service we provide our guests. That said, we use guest reviews to determine which areas we need to improve, which is why I have forwarded your suggestions for consideration to the management of the hotel. On behalf of the Occidental Punta Cana and its staff, I would like to reiterate our appreciation for choosing to stay with us. I hope you reconsider giving us another opportunity to serve you and, this time, exceed your expectations. It was truly a pleasure to serve you. Best regards, Scarlett Acosta Community Manager

    BEWERTUNG

    Round Indicators

    • mai 20 2017
    • Alleinreisende

    Katja N

    “5Sterne ”


    Ich war mit dem Hotel sehr zufrieden. Alles wurde wieder neu renoviert. Das Personal und das Essen sind gut. Das beste aus dem Hotel ist die Animation : 🍫🍫chocolate🍫🍫 mariposa, muñeca,carla, marisol, andry, diva, roger, grand Pah, scobedo, alejandro.


    gpcsm, Community Manager von Occidental Punta Cana, hat diese Bewertung kommentiert
    Dear Katja N, After extending a warm greeting, I would like to apologize for being unable to answer in to your review in German. We try to offer each and every guest a personalized experience even once they’ve left our resort. That said, we truly appreciate the time you’ve taken to provide us and the TripAdvisor Community with feedback regarding your recent stay at the Occidental Punta Cana. We are glad to hear that we have managed to satisfy most of your expectations. There is nothing more important to us than to offer our guests an excellent holiday experience. Needless to say, we are thrilled to hear that we achieved our goal and, moreso, that our staff members Chocolate, Mariposa, Muñeca, Carla, Marisol, Andry, Diva, Roger, Grand Pah, Scooby Doo, and Alejandro contributed to the quality of your stay. I will share your comments with them. Once again, we thank you for choosing the Occidental Punta Cana as your holiday destination. Please do not hesitate to contact us when plans to return do arise. We look forward to welcoming you back. It was our pleasure to serve you. Cordial regards, Scarlett Acosta Community Manager

    BEWERTUNG

    Round Indicators

    • mai 6 2017
    • Paare

    Stefanie T

    “Urlaub Punta Cana ”


    Die Anlage ist schön, die Zimmer sind renoviert. Die Auswahl bei Mahlzeiten könnte etwas größer sein. Das Animationsteam, insbesondere LaDiva, sind positiv zu erwähnen. Negativ: Es gibt keine Tischtennisplatte!


    gpcsm, Community Manager von Occidental Punta Cana, hat diese Bewertung kommentiert
    Dear Stefanie T, First and foremost, I would like to apologize for being unable to answer in to your review in German. We try to offer each and every guest a personalized experience even once they’ve left our resort. That said, we truly appreciate the time you’ve taken to provide us and the TripAdvisor Community with feedback regarding your recent stay at the Occidental Punta Cana. We are glad to hear that we have managed to satisfy most of your expectations. There is nothing more important to us than to offer our guests an excellent holiday experience. Needless to say, we are thrilled to hear that we achieved our goal. Once again, we thank you for choosing the Occidental Punta Cana as your holiday destination. Please do not hesitate to contact us when plans to return do arise. We look forward to welcoming you back. It was our pleasure to serve you. Best regards, Scarlett Acosta Community Manager

    BEWERTUNG

    Round Indicators

    • april 6 2017
    • Reisen mit Freunden

    Ahmet B

    “Punta cana”


    Zimmer sind nicht so gut aber dafür das feeling und der Service das Essen ist akzeptabel es gibt viele Restaurants die man sich aussuchen kann. Der Strand ist perfekt und die Leute sind sehr nett sehr empfehlenswert!!!!


    gpcsm, Community Manager von Occidental Punta Cana, hat diese Bewertung kommentiert
    Dear Ahmet B, First and foremost, I would like to apologize for being unable to answer in to your review in Portuguese. We try to offer each and every guest a personalized experience even once they’ve left our resort. That said, we truly appreciate the time you’ve taken to provide us with feedback regarding your recent stay at the Occidental Punta Cana. We are glad to hear that we have managed to satisfy most of your expectations. There is nothing more important to us than to offer our guests an excellent holiday experience. Needless to say, we are thrilled to hear that we achieved our goal. Once again, we thank you for choosing the Occidental Punta Cana as your holiday destination. Please do not hesitate to contact us when plans to return do arise. We look forward to welcoming you back. It was our sincerest pleasure to serve you. Cordially, Scarlett Acosta Community Manager

    BEWERTUNG

    Round Indicators

    • april 5 2017
    • Reisen mit Freunden

    Florim C

    “best time ”


    hammer hotel war ne sehr schöne zeit fort und ich würde jeder zeit wieder hier hin fahren .... super essen geiler strand und immer freundliche mitarbeiter wie z.b la diva sehr hübsche und nette frau und jeden abend gibt es eine schöne show


    gpcsm, Community Manager von Occidental Punta Cana, hat diese Bewertung kommentiert
    Dear Florim C, After extending a warm greeting, I would like to apologize for being unable to answer in to your review in German. We try to offer each and every guest a personalized experience even once they’ve left our resort. That said, we truly appreciate the time you’ve taken to provide us and the TripAdvisor Community with feedback regarding your recent stay at the Occidental Punta Cana. We are glad to hear that we have managed to satisfy most of your expectations. There is nothing more important to us than to offer our guests an excellent holiday experience. Needless to say, we are thrilled to hear that we achieved our goal and, moreso, that our staff member La Diva contributed to the quality of your stay. i will share your comment with her. Once again, we thank you for choosing the Occidental Punta Cana as your holiday destination. Please do not hesitate to contact us when plans to return do arise. We look forward to welcoming you back. It was our pleasure to serve you. Cordial regards, Scarlett Acosta Community Manager

    BEWERTUNG

    Round Indicators

    • märz 23 2017
    • Paare

    Rudi R

    “Befriedigend des wegen, weil uns die ersten 3-4 Tage für den verhältnismäßig teuren Urlaub regelrecht gestohlen wurden..”


    Wir hatten genug Ansprechpartner für die Reklamationen aber erst nach 3 Tagen hat man uns , ein sehr gut ausgestattetes ,im renovierten Teil des Hotels (Haus 22219)Zimmer geboten. Beanstandungen im Zi. 10-128: (nichts gegen Altbau, wenn alles funktioniert!) Radio defektes .Schrankfach (Tresor) heruntergebrochen. Dort tropfte auch Wasser aus der Decke in den Kleiderschrank. Kabel zum FS zu kurz und daher ausgeleiert. 3 Tage kein Fernsehempfang. Dann Sender DW nicht einstellbar. Badewanne und Waschbecken, Wasser läuft nicht ab. Ab und zu nur Kaltwasser. Am Beach waren über 3 Stunden keine Badetücher zu erhalten. Dann wurden 15 Stück beigebracht die in 2 Minuten vergriffen waren.Nun die guten Seiten. Nach dem Umzug ins Haus 22 war alles anders. Vorzüglicher Service. Kein Grund zu einer Beanstandung bei der Unterbringung. Das gesamte Personal war sehr freundlich. Ein großes Lob an die Küche und den Service. Das Freizeitangebot ist auch als sehr gut zu bewerten. An den Außenanlagen fehlte zum Teil die Wartung ( 3 Händetrockner funktionierten nicht) Leider hat sich dort der Herr Hoteldirektor nicht zu erkennen gegeben was ich nicht possitiv fand..


    gpcsm, Community Manager von Occidental Punta Cana, hat diese Bewertung kommentiert
    Dear Rudi R, Thank you for taking a moment to share your recent experience at the Occidental Punta Cana with us and the TripAdvisor Community. I sincerely apologize for being unable to respond to your review in German. We try to give every single one of our guests a very personalized experience, even once they’ve already left the hotel. We always strive to give each and every one of our guests an excellent experience, we do understand that it is not always possible to fulfill all of their expectations. I would like to apologize for anything you might’ve encountered during your time with us that made your holidays less than perfect and left your with such a negative perception of the service we provide our guests. That said, we use guest reviews to determine which areas we need to improve, which is why I have forwarded your suggestions for consideration to the management of the hotel. On behalf of the Occidental Punta Cana and its staff, I would like to reiterate our appreciation for choosing to stay with us. I hope you reconsider giving us another opportunity to serve you and, this time, exceed your expectations. It was truly a pleasure to serve you. Best regards, Scarlett Acosta Community Manager

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