Schwimmbecken des  Hotels Occidental Grand Nuevo Vallarta Resort

Occidental Nuevo Vallarta

Texto: 34385 All Inclusive-Resort inmitten einer idyllischen Strandlandschaft mit einem attraktiven Sportangebot für die ganze Familie. Paseo de Los Cocoteros 18 Villa 8 | Fracc. Náutico Turístico, | 63732 Nuevo Vallarta | Nayarit |
+ 52 322 226 9800 + 52 322 297 0082
Occidental Nuevo Vallarta Texto: 34385 4 out of 5 based on 3160 ratings. 3160 user reviews.
Occidental Nuevo Vallarta reviewed by ValerieWu on . Strandurlaub Positiv ist das freundliche Personal, sauber und gepflegte Anlage, Zimmer geräumig, essen sehr gut und auch die Präsentation der buffets ist sehr gelungen. Die Pool sauber, der Strand mit eigenen ... Rating: 4
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Occidental Nuevo Vallarta

Paseo de Los Cocoteros 18 Villa 8   Fracc. Náutico Turístico,   63732 Nuevo Vallarta   Nayarit    


Attraktionen

11,5 km Internationaler Flughafen Licenciado Gustavo Díaz Ordaz

100 m Strand

Premios y Reconocimientos Preise und Auszeichnungen

Bewertungen der Gäste

Es gibt keine besseren Experten als andere Reisende.

Occidental Nuevo Vallarta

4.0/5 Round Indicators
| 3197 Kritiken

GESAMTBEWERTUNG

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DETAILLIERTE BEWERTUNG

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Preis-Leistungs-Verhältnis

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Lage

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Schlafqualität

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Zimmer

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Sauberkeit

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Service


BEWERTUNG VON REISENDEN

Hervorragend

50% Complete

1607

Sehr gut

32% Complete

1046

Normal

10% Complete

326

Schlecht

4% Complete

128

Sehr schlecht

2% Complete

90

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    Round Indicators
    Sarah P 09/20/2017 Reisen mit Freunden

    “Great Relaxing Girls Getaway”

    This is a great all inclusive resort with different activities, great service and food! Gonzalo and Julio were amazing service at the pool both friendly always smiling and incredibly hard working. We enjoyed the Event Staff as well, Vicente, Lizbet, Sergio and Jonathon were so much fun and engaging with every activity we did. I have never had so much fun with aqua aerobics!! Our rooms were very nice and accommodated so that the 4 of us could stay next door to each other. Would definitely recommend!
    Round Indicators
    503jamesedwardb 09/20/2017 Paare

    “Occidental Nuevo Villarta”

    Our stay was with Royal Club/Premium Membership, the Occidental resorts on Pacific Coast employees/managers seem to not understand the Premium Level Membership and cannot instill in the employees the High Quality Level of Service Expected by those members, understandably the transition from an existing beach resort to a Premium level is a challenge. Compared of the Gulf Riviera Premium Level experience there is no comparison on the Pacific Coast Resorts. For general food a good value, general service very good. Recommend employees be motivated to create a better customer service experience.
    Round Indicators
    Joshecgut 09/19/2017 Paare

    “I love this place”

    This is an amazing stay in pv. The staff at the occidental are wonderful. Courteous. And helpful. From check in to the royal Club our stay has been amazing. Jesus and Ricardo the wait staff at the Royal club have been marvelous. Also helpful were Avaran. Luis Alberto. Chef Luis angel was an excellent presenter of the food and the taste was amazing. Beatrice and katia were wonderful at the reception desk. They go out of their way for us and have been wonderful hosts. We were here in march and we liked it so much we came back. They are doing extensive renovations to the property adding restaurant space and redoing the serving area for snacks. The first club guys are great. Jose and Raul and Marcos were great serving wonderful drinks. Always with a smile. We enjoy the private pool area. The wait staff there are amazing. The room was gorgeous. Modern. With comfortable beds. Frig and microwave. We catch the bus into pv for less than 20 pesos. Then we catch the cab back for ease.
    Round Indicators
    jlg2929 El Paso, Texas. 09/19/2017 Familie

    “All Inclusive Benefits... Some Downsides”

    We stayed for 7 days, 6 nights in the middle of September. The resort is smaller, which we like as we took our four year old daughter. The staff is overall, amazing! We were incredibly impressed with Gonzalo Lopez, a server at the pool and Jesus Rodriguez, a server at the main buffet during dinner. The food is good, the resort is very nice, the ocean access is great! However, a couple of incidents - when we got to our room, we noticed a weird odor in the bathroom, when they called to ask how the room was, I let them know but the issue was not resolved. It rained pretty hard one night and water seeped into our room from the hallway, making a huge puddle in the foyer of the room, bathroom and headed towards the bedroom. When I called to report it, someone was there in a matter of minutes however she was very angry and hadn't dried up all the water. When I pointed it out to her, she became even more angry and cleaned it but she was not happy about it. Then there was an issue with the toilet not flushing, we called downstairs, they fixed it within a couple of hours but made a huge mess and did not clean it up. I was going to call but at that point, I worried they'd think we were just huge complainers. Lastly, the air conditioner kept going out. Reported it three different times, as it would work, then stop and so forth. They totally fixed it, but with the heat and humidity, it's not pleasant to be without a/c. Most of our concerns were addressed and overall, we really enjoyed our stay. Lastly, they are building a new restaurant and the noise from the construction would start around 7 and sometimes go on until 1 am. Hope these maintenance issues are addressed more regularly to avoid having the guests go through this.
    Round Indicators
    ValerieWu Madrid, Spanien. 01/04/2017 Familie

    “Strandurlaub”

    Positiv ist das freundliche Personal, sauber und gepflegte Anlage, Zimmer geräumig, essen sehr gut und auch die Präsentation der buffets ist sehr gelungen. Die Pool sauber, der Strand mit eigenen Liegen und Service, Palmen spenden etwas Schatten, Gym ist eher klein aber mit sehr guten Maschinen ausgestattet. Kleine Boutique mit was immer man braucht zu normalen Preisen. negativ: keine Zimmer mit balkon. Nur einige wenige Zimmer haben eine kleine Terrasse. Auch störte mich die ständige musikberieselung beim Essen oder am Pool. Der handtuchservice begann etwas spät und endete eher früh.

    Rodolfo P, Director General von Occidental Nuevo Vallarta, hat diese Bewertung kommentiert
     Hallo ValerieWu, Wir möchten uns ganz herzlich bei Ihnen für Ihre Kommentare zu Ihrem Besuch bedanken. Sie helfen uns, zu verstehen, wie unsere Gäste Ihren Aufenthalt bei uns erleben. Unser Hauptwunsch besteht darin, maximale Zufriedenheit bei unseren Gästen zu erzielen und es freut uns zu hören, dass Sie Ihren Urlaub im Occidental genossen haben. Wir sind stets bemüht, Premiumklasse-Standards zu bieten und sicher zu gehen, dass uns alle unsere Gäste mit wunderschönen Urlaubserinnerungen verlassen. Darüber hinaus möchten wir uns bei Ihnen für Ihre liebenswürdigen Worte über unser Team bedanken. Wir freuen uns, dass sie alle während Ihres Aufenthalts zu Ihrem Wohlbefinden beigetragen haben; angefangen beim Raumpflegepersonal, das sein Bestes tut, um Ihnen stets einwandfreie Zimmer und Einrichtungen zu garantieren; über unser Animationsteam, das mit seinem Enthusiasmus und seiner Energie unserer Gäste einlädt, an den unterhaltsamen Sportmöglichkeiten und Freizeitaktivitäten teilzunehmen; bis hin zu unserem Miniclub-Team, das mit viel Liebe und Kompetenz auf unsere jüngsten Gäste aufpasst und dafür sorgt, dass sie eine tolle Zeit verbringen und ihr Urlaub bei uns in schöner Erinnerung behalten. Wir möchten Ihnen nochmals danken, unser Hotel gewählt zu haben und uns Ihre konstruktive Kritik ausgedrückt zu haben. Wir freuen uns, Sie in nicht allzu weiter Zukunft erneut begrüßen zu dürfen und die Gelegenheit zu bekommen, Ihre Erwartungen zu übertreffen. Mit freundlichen Grüßen, Rodolfo Pacheco General Manager

    BEWERTUNG

    Round Indicators

    • september 20 2017
    • Reisen mit Freunden

    Sarah P

    “Great Relaxing Girls Getaway”


    This is a great all inclusive resort with different activities, great service and food! Gonzalo and Julio were amazing service at the pool both friendly always smiling and incredibly hard working. We enjoyed the Event Staff as well, Vicente, Lizbet, Sergio and Jonathon were so much fun and engaging with every activity we did. I have never had so much fun with aqua aerobics!! Our rooms were very nice and accommodated so that the 4 of us could stay next door to each other. Would definitely recommend!


    BEWERTUNG

    Round Indicators

    • september 20 2017
    • Paare

    503jamesedwardb

    “Occidental Nuevo Villarta”


    Our stay was with Royal Club/Premium Membership, the Occidental resorts on Pacific Coast employees/managers seem to not understand the Premium Level Membership and cannot instill in the employees the High Quality Level of Service Expected by those members, understandably the transition from an existing beach resort to a Premium level is a challenge. Compared of the Gulf Riviera Premium Level experience there is no comparison on the Pacific Coast Resorts. For general food a good value, general service very good. Recommend employees be motivated to create a better customer service experience.


    BEWERTUNG

    Round Indicators

    • september 19 2017
    • Paare

    Joshecgut

    “I love this place”


    This is an amazing stay in pv. The staff at the occidental are wonderful. Courteous. And helpful. From check in to the royal Club our stay has been amazing. Jesus and Ricardo the wait staff at the Royal club have been marvelous. Also helpful were Avaran. Luis Alberto. Chef Luis angel was an excellent presenter of the food and the taste was amazing. Beatrice and katia were wonderful at the reception desk. They go out of their way for us and have been wonderful hosts. We were here in march and we liked it so much we came back. They are doing extensive renovations to the property adding restaurant space and redoing the serving area for snacks. The first club guys are great. Jose and Raul and Marcos were great serving wonderful drinks. Always with a smile. We enjoy the private pool area. The wait staff there are amazing. The room was gorgeous. Modern. With comfortable beds. Frig and microwave. We catch the bus into pv for less than 20 pesos. Then we catch the cab back for ease.


    BEWERTUNG

    Round Indicators

    • september 19 2017
    • El Paso, Texas
    • Familie

    jlg2929

    “All Inclusive Benefits... Some Downsides”


    We stayed for 7 days, 6 nights in the middle of September. The resort is smaller, which we like as we took our four year old daughter. The staff is overall, amazing! We were incredibly impressed with Gonzalo Lopez, a server at the pool and Jesus Rodriguez, a server at the main buffet during dinner. The food is good, the resort is very nice, the ocean access is great! However, a couple of incidents - when we got to our room, we noticed a weird odor in the bathroom, when they called to ask how the room was, I let them know but the issue was not resolved. It rained pretty hard one night and water seeped into our room from the hallway, making a huge puddle in the foyer of the room, bathroom and headed towards the bedroom. When I called to report it, someone was there in a matter of minutes however she was very angry and hadn't dried up all the water. When I pointed it out to her, she became even more angry and cleaned it but she was not happy about it. Then there was an issue with the toilet not flushing, we called downstairs, they fixed it within a couple of hours but made a huge mess and did not clean it up. I was going to call but at that point, I worried they'd think we were just huge complainers. Lastly, the air conditioner kept going out. Reported it three different times, as it would work, then stop and so forth. They totally fixed it, but with the heat and humidity, it's not pleasant to be without a/c. Most of our concerns were addressed and overall, we really enjoyed our stay. Lastly, they are building a new restaurant and the noise from the construction would start around 7 and sometimes go on until 1 am. Hope these maintenance issues are addressed more regularly to avoid having the guests go through this.


    BEWERTUNG

    Round Indicators

    • januar 4 2017
    • Madrid, Spanien
    • Familie

    ValerieWu

    “Strandurlaub”


    Positiv ist das freundliche Personal, sauber und gepflegte Anlage, Zimmer geräumig, essen sehr gut und auch die Präsentation der buffets ist sehr gelungen. Die Pool sauber, der Strand mit eigenen Liegen und Service, Palmen spenden etwas Schatten, Gym ist eher klein aber mit sehr guten Maschinen ausgestattet. Kleine Boutique mit was immer man braucht zu normalen Preisen. negativ: keine Zimmer mit balkon. Nur einige wenige Zimmer haben eine kleine Terrasse. Auch störte mich die ständige musikberieselung beim Essen oder am Pool. Der handtuchservice begann etwas spät und endete eher früh.


    Rodolfo P, Director General von Occidental Nuevo Vallarta, hat diese Bewertung kommentiert
    Hallo ValerieWu, Wir möchten uns ganz herzlich bei Ihnen für Ihre Kommentare zu Ihrem Besuch bedanken. Sie helfen uns, zu verstehen, wie unsere Gäste Ihren Aufenthalt bei uns erleben. Unser Hauptwunsch besteht darin, maximale Zufriedenheit bei unseren Gästen zu erzielen und es freut uns zu hören, dass Sie Ihren Urlaub im Occidental genossen haben. Wir sind stets bemüht, Premiumklasse-Standards zu bieten und sicher zu gehen, dass uns alle unsere Gäste mit wunderschönen Urlaubserinnerungen verlassen. Darüber hinaus möchten wir uns bei Ihnen für Ihre liebenswürdigen Worte über unser Team bedanken. Wir freuen uns, dass sie alle während Ihres Aufenthalts zu Ihrem Wohlbefinden beigetragen haben; angefangen beim Raumpflegepersonal, das sein Bestes tut, um Ihnen stets einwandfreie Zimmer und Einrichtungen zu garantieren; über unser Animationsteam, das mit seinem Enthusiasmus und seiner Energie unserer Gäste einlädt, an den unterhaltsamen Sportmöglichkeiten und Freizeitaktivitäten teilzunehmen; bis hin zu unserem Miniclub-Team, das mit viel Liebe und Kompetenz auf unsere jüngsten Gäste aufpasst und dafür sorgt, dass sie eine tolle Zeit verbringen und ihr Urlaub bei uns in schöner Erinnerung behalten. Wir möchten Ihnen nochmals danken, unser Hotel gewählt zu haben und uns Ihre konstruktive Kritik ausgedrückt zu haben. Wir freuen uns, Sie in nicht allzu weiter Zukunft erneut begrüßen zu dürfen und die Gelegenheit zu bekommen, Ihre Erwartungen zu übertreffen. Mit freundlichen Grüßen, Rodolfo Pacheco General Manager

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