Schwimmbecken des  Hotels Occidental Grand Nuevo Vallarta Resort

Occidental Nuevo Vallarta

Texto: 34385 All Inclusive-Resort inmitten einer idyllischen Strandlandschaft mit einem attraktiven Sportangebot für die ganze Familie. Paseo de Los Cocoteros 18 Villa 8 | Fracc. Náutico Turístico, | 63732 Nuevo Vallarta | Nayarit |
+ 52 322 226 9800 + 52 322 297 0082
Occidental Nuevo Vallarta Texto: 34385 4 out of 5 based on 3119 ratings. 3119 user reviews.
Occidental Nuevo Vallarta reviewed by ValerieWu on . Strandurlaub Positiv ist das freundliche Personal, sauber und gepflegte Anlage, Zimmer geräumig, essen sehr gut und auch die Präsentation der buffets ist sehr gelungen. Die Pool sauber, der Strand mit eigenen ... Rating: 4
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Occidental Nuevo Vallarta

Paseo de Los Cocoteros 18 Villa 8   Fracc. Náutico Turístico,   63732 Nuevo Vallarta   Nayarit    


Attraktionen

11,5 km Internationaler Flughafen Licenciado Gustavo Díaz Ordaz

100 m Strand

Premios y Reconocimientos Preise und Auszeichnungen

Bewertungen der Gäste

Es gibt keine besseren Experten als andere Reisende.

Occidental Nuevo Vallarta

4.0/5 Round Indicators
| 3124 Kritiken

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    Joe F 08/21/2017 Familie

    “Enjoyed another Vacation”

    My family and I decided to come back a third time here. We were pleasantly surprised on the nicely done renovations. The rooms were nicely decorated and we also had an amazing Oceanview. The food was also much better ( we stay in the Royal club ). The staff was extremely friendly including when we first check in with Raul. We than had the pleasure of meeting our bartender and wait staff of Abraham Torres,Guadalupe Salazale,and Jereny. Everyday they went above and beyond our expectations. Mishelle in the Royal club was also very accommodating she would come around and ask us if we needed anything else to make our vacation more delightful.
    Round Indicators
    Deyanira07 San Francisco, Kalifornien. 08/21/2017 Familie

    “Loved The Service ”

    I had a great time here in the hotel. The rooms were clean, the buffet was great, and the service was so awesome. I loved the entertainment staff! Everyone from Jonathan from the aquatics part of entertainment to the music and the dancers at the 9pm shows and the guys who would find people to play soccer and volleyball were so good at what they do. They made me feel so taken care of! Something that I'm not used to. I would definitely tell my friends to come to this hotel if they plan to come to Nuevo or Puerto Vallarta.
    Round Indicators
    ovalface Bay area. 08/19/2017

    “Shortchanged and duped”

    This was our first time in Mexico so were really excited about our trip and booked a Royal Level Master Suite for 4 nights nearly 2 months in advance before our scheduled stay at this resort. However, upon arrival in the early evening at the resort, we were told that the Master Suites were all occupied. What!! I couldn’t believe my ears!!!!! We paid a lot of money only to find out there was none available! At that moment, we were tired and hungry that arguing with someone was the least in our minds to transpire during our supposedly beautiful vacation. So we had no choice but to accept what the person in the concierge desk, Miguel, proposed. He said we would be placed only for that night In 2 separate rooms, both on the 7th floor. However, the rooms were about 100 ft away from each other. He didn’t say the type of rooms. But I found out from their website that the rooms we had were a Royal Level Junior Suite and a Royal Level Luxury. Then he would transfer us to another room where we would all be together the next day. I asked him if it would be the Royal Level Master Suite which I booked and he said yes. He even continued that we would love the room because it is bigger than what we are going to have in our first night. He also declared that it is on the 4th floor. As soon as I heard that the floor is situated on the 4th floor, I became suspicious. According to this forum and other websites, Royal Level rooms are in the 6th and 7th floor. So I repeated and asked again if he’s going to give us the room I paid for. Again, he said yes. So I believed him. Although I detested the idea of having our kids who are both teens to be in a separate room, I thought to myself, I guess it was alright for one night, so long as we would be transferred to a room we’re supposed to have the following day. Second day came, we went down to the room which he said was a Royal Master Suite. On the wall outside the room, a sign said “First Club Room.” Inside, was a suite alright with 2 bedrooms, one of which had a bigger bed while the other had 2 smaller beds. I didn’t think that this room, although bigger, was better than the room we stayed the night before. I was expecting something nicer than the one we had since supposedly the Royal Level Master Suite was their best room after all. I noticed in this suite we were transferred to that there was a bedroom with a queen bed (?), which only has a tub that is covered halfway by glass going down from the ceiling. At the bottom of the glass where it meets the tub, dirt (possibly mold) was notable. There were areas on the grout along the tub that were black already and areas on the tiles that were stained. Further, there were parts where the grout seemed to be just slopped on. Instead of nice and straight, the grout lines were thick and uneven. The bottom of the door from the inside of the bathroom was damaged. Remarkably missing was the separate shower that I saw in the Royal Level Junior Suite. In this room also, the toilet bowl doesn’t have a separate stall. It was right next to the tub. The bathroom was not in great shape at all. It was dingy, small, and substandard. The mirror above the sink outside the bathroom had unsightly brown spots or blemishes, more especially on the right side of it. I took some pictures of the bathroom which you will see below. The bathroom looked like nothing was done for its upkeep. I found no surprise in it as they could not even manage to put back the hooks of the curtain in the bigger room that fell off the traveling holes. Thinking and believing that we were now staying in the Royal Level Master Suite, although I have some misgivings, we just went about our day. But when I later took a shower at the tub, obviously with half of the tub only covered, there is nothing to prevent the water from spilling out and splashing, thereby making the floor wet. The towels we placed on the floor to supposedly sop up the water didn’t help much as there was still a lot of water on the floor. I actually almost slipped on the way out of the tub. What was more infuriating was I found out that this was the Family Suite not the Royal Level Master Suite we were transferred to. The Family Suite is cheaper in rate than the Royal Level Master Suite. That was not the room I paid for! I felt I had enough of the trouble so I went back to the concierge on the 7th floor and told them to transfer me to the room that we should actually get. So that day, our 3rd day, he finally transferred us to a Royal Level Master Suite that should have been our room in the first place. So imagine all the inconveniences we had! This perhaps was an isolated incident that we had experienced. Maybe we were just the unlucky ones. But I will never ever stay at this resort again in the future. I didn’t like the idea that they didn’t hold the room when we booked well in advance and paid for a Royal Level Master Suite. Definitely I do not want to do business with people who will dupe and shortchange customers!
    Round Indicators
    JadeFathollahi San Francisco, Kalifornien. 08/18/2017 Familie

    “Loved the Experience ”

    The rooms in the hotel were just as pictured online, gorgeous and kept very neat and clean. The food there was very good with a variety of choices ranging from the buffet, to Mexican, Italian, and even Japanese food. There are multiple bars located throughout the hotel and the shows at night time are very entertaining. I will commend this hotel for their amazing staff. Everyone had a great attitude and really made staying here enjoyable to it's full extent. If there's one person that I thought stood out the most in the best way, it would be the activities person, Jonathan. He had a great spirit and kept a lot of people happy with dancing and water aerobics. My favorite part was that he always had a smile on his face. When others smile, I smile too. The last note I will leave is that the beach is gorgeous, there are plenty of palm trees and white sand right next to the water where you can relax in the ocean or just sitting on a chair by the beach. One thing I do recommend, is to bring a little bottle of bug repellent with you, because if you're unlucky, you might get bitten by the mosquitos after sun down. Over all 10/10 would come back again (:
    Round Indicators
    ValerieWu Madrid, Spanien. 01/04/2017 Familie

    “Strandurlaub”

    Positiv ist das freundliche Personal, sauber und gepflegte Anlage, Zimmer geräumig, essen sehr gut und auch die Präsentation der buffets ist sehr gelungen. Die Pool sauber, der Strand mit eigenen Liegen und Service, Palmen spenden etwas Schatten, Gym ist eher klein aber mit sehr guten Maschinen ausgestattet. Kleine Boutique mit was immer man braucht zu normalen Preisen. negativ: keine Zimmer mit balkon. Nur einige wenige Zimmer haben eine kleine Terrasse. Auch störte mich die ständige musikberieselung beim Essen oder am Pool. Der handtuchservice begann etwas spät und endete eher früh.

    Rodolfo P, Director General von Occidental Nuevo Vallarta, hat diese Bewertung kommentiert
     Hallo ValerieWu, Wir möchten uns ganz herzlich bei Ihnen für Ihre Kommentare zu Ihrem Besuch bedanken. Sie helfen uns, zu verstehen, wie unsere Gäste Ihren Aufenthalt bei uns erleben. Unser Hauptwunsch besteht darin, maximale Zufriedenheit bei unseren Gästen zu erzielen und es freut uns zu hören, dass Sie Ihren Urlaub im Occidental genossen haben. Wir sind stets bemüht, Premiumklasse-Standards zu bieten und sicher zu gehen, dass uns alle unsere Gäste mit wunderschönen Urlaubserinnerungen verlassen. Darüber hinaus möchten wir uns bei Ihnen für Ihre liebenswürdigen Worte über unser Team bedanken. Wir freuen uns, dass sie alle während Ihres Aufenthalts zu Ihrem Wohlbefinden beigetragen haben; angefangen beim Raumpflegepersonal, das sein Bestes tut, um Ihnen stets einwandfreie Zimmer und Einrichtungen zu garantieren; über unser Animationsteam, das mit seinem Enthusiasmus und seiner Energie unserer Gäste einlädt, an den unterhaltsamen Sportmöglichkeiten und Freizeitaktivitäten teilzunehmen; bis hin zu unserem Miniclub-Team, das mit viel Liebe und Kompetenz auf unsere jüngsten Gäste aufpasst und dafür sorgt, dass sie eine tolle Zeit verbringen und ihr Urlaub bei uns in schöner Erinnerung behalten. Wir möchten Ihnen nochmals danken, unser Hotel gewählt zu haben und uns Ihre konstruktive Kritik ausgedrückt zu haben. Wir freuen uns, Sie in nicht allzu weiter Zukunft erneut begrüßen zu dürfen und die Gelegenheit zu bekommen, Ihre Erwartungen zu übertreffen. Mit freundlichen Grüßen, Rodolfo Pacheco General Manager

    BEWERTUNG

    Round Indicators

    • august 21 2017
    • Familie

    Joe F

    “Enjoyed another Vacation”


    My family and I decided to come back a third time here. We were pleasantly surprised on the nicely done renovations. The rooms were nicely decorated and we also had an amazing Oceanview. The food was also much better ( we stay in the Royal club ). The staff was extremely friendly including when we first check in with Raul. We than had the pleasure of meeting our bartender and wait staff of Abraham Torres,Guadalupe Salazale,and Jereny. Everyday they went above and beyond our expectations. Mishelle in the Royal club was also very accommodating she would come around and ask us if we needed anything else to make our vacation more delightful.


    BEWERTUNG

    Round Indicators

    • august 21 2017
    • San Francisco, Kalifornien
    • Familie

    Deyanira07

    “Loved The Service ”


    I had a great time here in the hotel. The rooms were clean, the buffet was great, and the service was so awesome. I loved the entertainment staff! Everyone from Jonathan from the aquatics part of entertainment to the music and the dancers at the 9pm shows and the guys who would find people to play soccer and volleyball were so good at what they do. They made me feel so taken care of! Something that I'm not used to. I would definitely tell my friends to come to this hotel if they plan to come to Nuevo or Puerto Vallarta.


    BEWERTUNG

    Round Indicators

    • august 19 2017
    • Bay area

    ovalface

    “Shortchanged and duped”


    This was our first time in Mexico so were really excited about our trip and booked a Royal Level Master Suite for 4 nights nearly 2 months in advance before our scheduled stay at this resort. However, upon arrival in the early evening at the resort, we were told that the Master Suites were all occupied. What!! I couldn’t believe my ears!!!!! We paid a lot of money only to find out there was none available! At that moment, we were tired and hungry that arguing with someone was the least in our minds to transpire during our supposedly beautiful vacation. So we had no choice but to accept what the person in the concierge desk, Miguel, proposed. He said we would be placed only for that night In 2 separate rooms, both on the 7th floor. However, the rooms were about 100 ft away from each other. He didn’t say the type of rooms. But I found out from their website that the rooms we had were a Royal Level Junior Suite and a Royal Level Luxury. Then he would transfer us to another room where we would all be together the next day. I asked him if it would be the Royal Level Master Suite which I booked and he said yes. He even continued that we would love the room because it is bigger than what we are going to have in our first night. He also declared that it is on the 4th floor. As soon as I heard that the floor is situated on the 4th floor, I became suspicious. According to this forum and other websites, Royal Level rooms are in the 6th and 7th floor. So I repeated and asked again if he’s going to give us the room I paid for. Again, he said yes. So I believed him. Although I detested the idea of having our kids who are both teens to be in a separate room, I thought to myself, I guess it was alright for one night, so long as we would be transferred to a room we’re supposed to have the following day. Second day came, we went down to the room which he said was a Royal Master Suite. On the wall outside the room, a sign said “First Club Room.” Inside, was a suite alright with 2 bedrooms, one of which had a bigger bed while the other had 2 smaller beds. I didn’t think that this room, although bigger, was better than the room we stayed the night before. I was expecting something nicer than the one we had since supposedly the Royal Level Master Suite was their best room after all. I noticed in this suite we were transferred to that there was a bedroom with a queen bed (?), which only has a tub that is covered halfway by glass going down from the ceiling. At the bottom of the glass where it meets the tub, dirt (possibly mold) was notable. There were areas on the grout along the tub that were black already and areas on the tiles that were stained. Further, there were parts where the grout seemed to be just slopped on. Instead of nice and straight, the grout lines were thick and uneven. The bottom of the door from the inside of the bathroom was damaged. Remarkably missing was the separate shower that I saw in the Royal Level Junior Suite. In this room also, the toilet bowl doesn’t have a separate stall. It was right next to the tub. The bathroom was not in great shape at all. It was dingy, small, and substandard. The mirror above the sink outside the bathroom had unsightly brown spots or blemishes, more especially on the right side of it. I took some pictures of the bathroom which you will see below. The bathroom looked like nothing was done for its upkeep. I found no surprise in it as they could not even manage to put back the hooks of the curtain in the bigger room that fell off the traveling holes. Thinking and believing that we were now staying in the Royal Level Master Suite, although I have some misgivings, we just went about our day. But when I later took a shower at the tub, obviously with half of the tub only covered, there is nothing to prevent the water from spilling out and splashing, thereby making the floor wet. The towels we placed on the floor to supposedly sop up the water didn’t help much as there was still a lot of water on the floor. I actually almost slipped on the way out of the tub. What was more infuriating was I found out that this was the Family Suite not the Royal Level Master Suite we were transferred to. The Family Suite is cheaper in rate than the Royal Level Master Suite. That was not the room I paid for! I felt I had enough of the trouble so I went back to the concierge on the 7th floor and told them to transfer me to the room that we should actually get. So that day, our 3rd day, he finally transferred us to a Royal Level Master Suite that should have been our room in the first place. So imagine all the inconveniences we had! This perhaps was an isolated incident that we had experienced. Maybe we were just the unlucky ones. But I will never ever stay at this resort again in the future. I didn’t like the idea that they didn’t hold the room when we booked well in advance and paid for a Royal Level Master Suite. Definitely I do not want to do business with people who will dupe and shortchange customers!


    BEWERTUNG

    Round Indicators

    • august 18 2017
    • San Francisco, Kalifornien
    • Familie

    JadeFathollahi

    “Loved the Experience ”


    The rooms in the hotel were just as pictured online, gorgeous and kept very neat and clean. The food there was very good with a variety of choices ranging from the buffet, to Mexican, Italian, and even Japanese food. There are multiple bars located throughout the hotel and the shows at night time are very entertaining. I will commend this hotel for their amazing staff. Everyone had a great attitude and really made staying here enjoyable to it's full extent. If there's one person that I thought stood out the most in the best way, it would be the activities person, Jonathan. He had a great spirit and kept a lot of people happy with dancing and water aerobics. My favorite part was that he always had a smile on his face. When others smile, I smile too. The last note I will leave is that the beach is gorgeous, there are plenty of palm trees and white sand right next to the water where you can relax in the ocean or just sitting on a chair by the beach. One thing I do recommend, is to bring a little bottle of bug repellent with you, because if you're unlucky, you might get bitten by the mosquitos after sun down. Over all 10/10 would come back again (:


    BEWERTUNG

    Round Indicators

    • januar 4 2017
    • Madrid, Spanien
    • Familie

    ValerieWu

    “Strandurlaub”


    Positiv ist das freundliche Personal, sauber und gepflegte Anlage, Zimmer geräumig, essen sehr gut und auch die Präsentation der buffets ist sehr gelungen. Die Pool sauber, der Strand mit eigenen Liegen und Service, Palmen spenden etwas Schatten, Gym ist eher klein aber mit sehr guten Maschinen ausgestattet. Kleine Boutique mit was immer man braucht zu normalen Preisen. negativ: keine Zimmer mit balkon. Nur einige wenige Zimmer haben eine kleine Terrasse. Auch störte mich die ständige musikberieselung beim Essen oder am Pool. Der handtuchservice begann etwas spät und endete eher früh.


    Rodolfo P, Director General von Occidental Nuevo Vallarta, hat diese Bewertung kommentiert
    Hallo ValerieWu, Wir möchten uns ganz herzlich bei Ihnen für Ihre Kommentare zu Ihrem Besuch bedanken. Sie helfen uns, zu verstehen, wie unsere Gäste Ihren Aufenthalt bei uns erleben. Unser Hauptwunsch besteht darin, maximale Zufriedenheit bei unseren Gästen zu erzielen und es freut uns zu hören, dass Sie Ihren Urlaub im Occidental genossen haben. Wir sind stets bemüht, Premiumklasse-Standards zu bieten und sicher zu gehen, dass uns alle unsere Gäste mit wunderschönen Urlaubserinnerungen verlassen. Darüber hinaus möchten wir uns bei Ihnen für Ihre liebenswürdigen Worte über unser Team bedanken. Wir freuen uns, dass sie alle während Ihres Aufenthalts zu Ihrem Wohlbefinden beigetragen haben; angefangen beim Raumpflegepersonal, das sein Bestes tut, um Ihnen stets einwandfreie Zimmer und Einrichtungen zu garantieren; über unser Animationsteam, das mit seinem Enthusiasmus und seiner Energie unserer Gäste einlädt, an den unterhaltsamen Sportmöglichkeiten und Freizeitaktivitäten teilzunehmen; bis hin zu unserem Miniclub-Team, das mit viel Liebe und Kompetenz auf unsere jüngsten Gäste aufpasst und dafür sorgt, dass sie eine tolle Zeit verbringen und ihr Urlaub bei uns in schöner Erinnerung behalten. Wir möchten Ihnen nochmals danken, unser Hotel gewählt zu haben und uns Ihre konstruktive Kritik ausgedrückt zu haben. Wir freuen uns, Sie in nicht allzu weiter Zukunft erneut begrüßen zu dürfen und die Gelegenheit zu bekommen, Ihre Erwartungen zu übertreffen. Mit freundlichen Grüßen, Rodolfo Pacheco General Manager

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